Students have many course based literature text books that they have stopped reading and these books are laying on their book shelves unused. These books can be sold and the proceeds can be used to buy another book the student currently needs. These website will not only serve students but can also serve the entire population or anybody who wants to buy second hand books or wants to empty their book shelves and make financial gain from it. These books can just be simply be uploaded to the website and another student or person can have access to buy the book by just visiting the website. Students also have lesser incomes compared to the rest of the working population. Hence any reasonable resource for getting income is always welcomed. All these will be achieved by creating a user friendly complete online shopping system for buying and selling secondhand books

Smartphone and wireless network made cell phone a latest channel for trade, helping in shopping independent of time and place. Sellers are already doing online business and it is accessible to PC users but after visible growth of mobile users, they wants to extend business accessibility to mobile users but websites or web applications for PC users are not user friendly for mobile users. It is expensive and cumbersome to customize for mobile. So it is mandatory to develop an application for Smartphone which is cost effective, user friendly and efficient. Unavailability of this application can result in loss of potential customer to sellers and resources to end users.In this thesis our task is to present a framework that provides Smartphone application for Webshop. The application will be built in accordance with Webshop that will offer the end user the facility to achieve same behavior as experienced on Webshop instead of troubling through using with small mobile screen. This will result in facilitation to both customer and seller.

Trust is the most important thing for a webshop. The consumers must be able to feel trust to choose to submit their personal information to a webshop. In this study we examine the impact that design has on the consumers trust and confidence. We study six consumers that are engaged in e-commerce in their everyday life. By allowing these participants to be presented with two different webshops, an assessement could be made in both how much design is affecting and also which parts of the design that leads to trust and lack of trust. We also study things beyond the design, namely the actual safety within webshops and the things that should be found in a webshop for the consumer to be able to trust it. With the help of recent research, relevant literature and the focus group with our six participants we manage to present results that which indicates has a much greater impact than the actual security of the webshop, when it comes to winning the trust of the consumers. / Tillit är den viktigaste ingrediensen för en webbshop. Konsumenten måste kunna känna tillit för att hen ska välja att lämna ut sina personuppgifter till en webbshop. Det som undersöks i denna studie är designens påverkan på konsumenternas tillit och förtroende för en webbshop. Vi studerar sex konsumenter som ägnar sig åt e-handel till vardags. Genom att låta dessa deltagare bli presenterade för två olika webbshoppar kunde en bedömning göras både av hur mycket design påverkar och också vilka delar i designen som leder till tillit och brist på tillit. Vi undersöker dessutom det som finns bortom designen, nämligen den faktiska säkerheten hos webbshoppar, och studerar närmare vad som bör återfinnas på en webbshop för att man ska kunna lita på den. Med hjälp av tidigare forskning, relevant litteratur samt fokusgrupptilfället med våra sex respondenter kan vi presentera ett resultat som pekar på att design har en betydligt större påverkan än själva säkerheten i sig när man ska vinna tillit hos konsumenten.

This report covers the development of the web application Festing and the results and experiences which have been reached and learned during the process. The purpose of the study was to examine how the selling of patches could be both simplified and improved by using an advanced web application designed with focus on usability. Currently the patches are sold in a large but geographically and temporally limited market at Linköping University. The project was comprised of a case study and development of an application following the agile project framework Scrum. According to this the projects has been split up into four sprints after each of which a working product was delivered. This resulted in a usable web application with an intuitive design and multiple functions linked to the selling and buying of patches. Based on interviews, surveys and usability tests this web application is considered to have the long-term potential to take over the current physical market of textile patches. / Rapporten omfattar beskrivningen av utvecklingsprocessen för webbapplikationen Festing samt resultat och erfarenheter som uppnåtts och anskaffats under processens gång. Syftet med studien var att utveckla en avancerad webbapplikation av typ e-butik för att undersöka hur försäljningen av tygmärken kan förenklas och förbättras av en webbapplikation med fokus på användbarhet. Detta då försäljningen i dagsläget består av en stor men fysiskt och geografiskt begränsad marknad vid Linköpings universitet. Projektet har utformats som en fallstudie och utveckling av en webbapplikation enligt det agila arbetssättet Scrum. Arbetet har delats upp i fyra stycken olika sprintar där det i slutet av varje sprint ska ha levererats en fungerande delprodukt. Detta resulterade i en användbar webbapplikation med intuitiv design och flertalet funktioner kopplade till försäljning och köp av tygmärken. Utifrån intervjuer, enkätundersökningar och användbarhetstester anses denna webbapplikation ha potential till att på lång sikt kunna ta över den nuvarande fysiska försäljningen av tygmärken.

This is a report concerning the software development project Eldflugan, a system developed by eight students at Linköping University. It addresses experience from developing a web-based e-commerce using Scrum, an agile development method, which was used throughout the project. The teams work, how Scrum was applied with both advantages and disadvantages is being lifted. Different development environments have been used due to separate issues and opportunities, which is described. The database management systems, MySQL, and the local version, SQLite, are discussed as well as AJAX and PJAX, tools for giving the users a better and faster experience. To prepare Eldflugan for entering the e-commerce market, a marketing plan including environmental scanning, a SWOT analysis and a STP, has been made. Ethical aspects such as legal, use and handling of personal information and how it is communicated are also being addressed. Finally the report discusses product weaknesses, future opportunities, implementation difficulties and how those could have been prevented. It was found that Scrum is best used when it is utilized fully and a risk analysis can prevent unexpected problems to surface.

This work concentrates on the design and implementation of an automated support for data extraction from product descriptions. This system will be used for e-shop purposes. The work introduces present approaches to information extraction from HTML documents. It focuses chiefly at wrappers and methods for their induction. The visual approach to information extraction is also mentioned. System requirements and basic principles are described in the design part of the work. Next, a detailed description of a path tracing algorithm in document object model is explained. The last section of the work evaluates the results of experiments made with the implemented system.

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Online stores today need to be attractive to compete on the rapid growing market of online businesses. Standardized online store software solutions sold from IT companies to small businesses are also growing making it easier for anyone creating an online store. Less attention has been paid to how well these software solutions help the administrators to create a competitive online store regarding the administrator’s limited knowledge about usability and web design. This research intends to develop knowledge about how well two online store solutions perform from evaluation criteria within online shopping, usability and web design and how an online store solution for small businesses can benefit from a comparison with another online store solution sold to a larger range of businesses. The two products are evaluated and compared through Heuristic evaluations and A/B testing with 5 usability experience (UX) experts and analyzed with Trend analysis. The results show strengths in the solutions where they both were easy to learn, had easy access to help and good tools for creating loyal customers and weaknesses in inspiring, navigation and lack in mobile adaption. The findings suggest how the online store solution for small businesses can improve their statistics and design colors from the comparison of the larger product. A limitation in the study is that all evaluators come from the same team. For future work more cultural studies can be conducted for online stores in western countries, and user tests with administrators of online shops.

I den här kvantitativa studien undersöks skillnaden i effektivitet och användarupplevelse mellan mobiltelefoner och datorer. Frågan är om effektiviteten och/eller användarens upplevelse kommer att påverkas om besökaren använder en mobiltelefon eller en dator för att utföra uppgifter på en e-handelswebbplats. I jakt på svar granskas tidigare forskning och teorier kring ämnena användbarhet, användarupplevelse och effektivitet. En jämförande forskningsdesign används där två olika webbshoppar studeras. För att undersöka effektivitet, studeras tid och använda klick, som behövs för att användaren ska kunna utföra sina uppgifter. Effektiviteten mäts genom strukturerade observationer. För att studera skillnaden i användarupplevelse genomförs strukturerade intervjuer. T-tester och värmekartor analyseras för att dra följande slutsatser. Effektiviteten påverkas inte av valet av enhetstyp men resultaten visar också att användarupplevelsen påverkas av valet av enhet. / In this quantitative study the difference in efficiency and user experience between mobile phones and computers are examined. The question is whether efficiency and/or the user's experience will be affected if the visitor uses a mobile phone or a computer to complete tasks on an e-commerce website. In search of answers, previous research and theories on the topics of usability, user experience and efficiency are reviewed. Acomparative research design is used where two different webshops are studied. To examine efficiency, time spent and clicks used, needed for the user to achieve their tasks is measured in structured observations. To study the difference in user experience, structured interviews are conducted. T-tests and heatmaps are analyzed to draw the following conclusions. Efficiency is not affected by the choice of device type but results also show that the user experience is affected by the choice of device.

Denna studie berör hur man skapar en användbar och säker webbutik och onlineportfolio för en konstnär eller fotograf. Tanken är att sälja in deras konstverk med en app som använder Augmented Reality genom att visa hur tavlan ser ut på väggen med en smartphonekamera. Studiens fokus ligger på användbarhet och design i webbutiker för att öka kundförtroendet, interaktion med tilltalande användarupplevelse samt för att sälja in tavlorna. Efter att ha studerat användbarhet, kundcentrerad webbdesign och designteorier för framtagandet av interaktiva system, togs skisser av både webbutik och prototyp till app fram. Prototypen testades i samband med semi-strukturerade intervjuer. När alla svar sammanställts analyserades data från intervjuerna. Utifrån analysen drogs slutsatsen i hur appen bör utformas för att uppnå användbarhet och skapa en tilltalande användarupplevelse och genom interaktionen inspirera och sälja in tavlorna som finns i webbutiken. / This study concerns how to create a useful and reliable web shop and web portfolio for an artist or photographer. The idea is to promote their artworks with an app using Augmented Reality by showing how it looks on the wall by using a smartphone camera. The study's focus is on usability and design for webshops with high security to boost customer confidence and interaction, with an appealing user experience as well as to promote the art. After studying usability, customer centered web design, design theories for development of interactive systems, sketches for the webshop and a prototype for the app was developed. The prototype was usability tested during semi-structured interviews. Once the answers from the interview were collected, the data was analyzed. Based on the analysis the conclusion was drawn in how the app should be designed to achieve usability and appealing user experience, through interaction, inspire and promote the artworks found in the web shop.