Master of Science / Department of Special Education, Counseling and Student Affairs / Christy Craft / Nontraditional students are a growing and changing population of students that encompass a wide variety of demographics and have many external factors that contribute to their academic and social success. Institutions are meant to be a tool for social transformation, and as more nontraditional students move towards higher education, they are proving that lifelong learning is an essential aspect of human development not only for personal goals, but also for social, cultural, and economic purposes (Baptista, 2013). Institutions need to promote success for all students by continuously adjusting themselves to an always emergent and ever changing reality. Colleges will need to find and use best practices to guide nontraditional students in their academic and social success. Although their needs, motivations, and level of engagement may vary from traditional students, the overall mission of an institution is to create successful, well rounded, holistically developed citizens. Institutions would greatly benefit from creating a space that helps develop these students through the use of a center. A nontraditional center would allow practitioners to combine many of the best practices that can aid students in their college experience. Nontraditional student enrollment trends are unlikely to change in the future and investing in a space that addresses the factors and barriers that can inhibit degree attainment will be necessary for success. This master’s report will include the current enrollment trends of higher education, the differing characteristics of nontraditional and traditional students, history of nontraditional student enrollment, barriers and challenges to success, motivations to attend higher education, theoretical frameworks outlining success of nontraditional students and their adult identity development, how to promote nontraditional student success, and best practices that outline the characteristics of an ideal center.

This thesis traces the history of organization from the society of Ancient Athens, through the medieval Church, the Industrial Age, and the 20th century – the latter characterized by the Bureaucratic, Administratively controlled, and Hierarchical (BAH) organization – until today’s contemporary reality of Ubiquitous Connectivity and Pervasive Proximity (UCaPP). Organizations are rarely, if ever, entirely BAH or entirely UCaPP, but do tend to have tendencies and behaviours that are more consistent with either end of a spectrum delineated by this duality. Valence Theory defines organization as being an emergent entity whose members (individuals or organizations) are connected via two or more of five valence (meaning uniting, bonding, interacting, reacting, combining) relationships. Each of these relationships – Economic, Socio-psychological, Identity, Knowledge, and Ecological – has a fungible (mercantile or tradable) aspect, and a ba-aspect that creates a space-and-place of common, tacit understanding of self-identification-in-relation, mutual sense of purpose, and volition to action. Organizations with more-BAH tendencies will emphasize the fungible valence forms, and primarily tend towards Economic valence dominance; more-UCaPP organizations tend to emphasize ba-valence forms, and are more balanced among the relative valence strengths. The empirical research investigates five organizations spanning the spectrum from über-BAH to archetypal UCaPP and discovers how BAH-organizations replace the complexity of human dynamics in social systems with the complication of machine-analogous procedures that enable structural interdependence, individual responsibility, and leader accountability. In contrast, UCaPP-organizations encourage and enable processes of continual emergence by valuing and promoting complex interactions in an environment of individual autonomy and agency, collective responsibility, and mutual accountability. The consequential differences in how each type of organization operates manifest as the methods through which organizations accommodate change, coordination, evaluation, impetus, power dynamics, sense-making, and view of people. Particular attention is paid to the respective natures of leadership, and effecting organizational transformation from one type to the other. Set in counterpoint against Zen-like, artistically constructed conversations with a thought-provoking interior sensei, the thesis offers a new foundational model of organization for the current cultural epoch that enables people to assume their responsibility in creating relationships and perceiving effects in the context of a UCaPP world.

(En)Compassing Heart explores and documents the organizational journey of POR AMOR Community Enhancement Initiatives. POR AMOR is a current, Toronto based, youth-led, non-profit organization I co-founded with three other young women in 2003. POR AMOR initiatives focus on youth empowerment and specifically helping young people to make responsible transitions into adulthood and become active leaders in their communities. Through the use of arts-informed methodological practices, this project is constructed as a modern narrative, infused with spoken-word poetry, to track the journey of a young girl from her passion for the arts to becoming an empowered individual within her community. The young protagonist is representative of the journey of POR AMOR, our journey as young people navigating our way to meaningful work in communities. The mission of POR AMOR is to promote and facilitate art-based youth empowerment initiatives in local and international community contexts.

This is an arts-informed qualitative research study looking at violence against women and how it affects their educational outcomes. It uses an art installation in which the narratives of the women involved are combined with photographs and real world objects in which viewers take on a ‘walking meditation’ as well as the use of participation stations for viewer feedback and further sharing of stories anonymously. This project is based on the belief that through a feminist research lens, participatory practice with the use of storytelling can be a form of transformation in community development.

This thesis explores women's learning in unpaid household work through the lenses of impairment and disability. Informal learning from this standpoint is a perspective that is not yet integrated into the adult learning literature. The impetus for the study came from dissatisfaction with the social undervaluing of unpaid housework and carework, and the largely unrecognized learning behind the work, which is predominantly done by women. Disability and impairment provide unique lenses for making visible what people learn and how they learn in this context. Those who have or acquire impairment in adulthood need to learn how to do things differently. For this study I have taken a segment of data from a 4-year, 4-phase project on Unpaid Housework and Lifelong Learning in which I participated. The participants in this segment are women and men with disabilities who took part in 2 focus groups (11 women), an on-line focus group (20 women), and individual interviews (10 women and 5 men). Learning is explored through three different themes: first, learning related to self-care; second, learning to accept the impaired body; and third, strategies and resources used in the learning process. Analysis of the data shows that the learning that happens through unpaid household work is multidimensional, fluid, and diverse. Learning is accomplished through a complex 4-dimensional process involving a blend of the body, mind, emotions, and the spiritual self. Furthermore, what participants learned and how they learned is influenced by the sociocultural context in which it takes place. Learning, when seen as a 4-dimensional process, provides a framework for challenging traditional Western cultural beliefs about what counts as learning and knowledge. Such beliefs have cultivated the viewpoint that learning is individualistic, cognitive, and based on reason. I contest these beliefs by disrupting the binaries that support them (e.g., mind vs. body, reason vs. emotion). Participants used both sides of the binaries in their learning processes, negating the oppositional and hierarchical categories they establish. The concepts in the binaries still exist but the relationship between them is not oppositional, nor is one concept privileged over another, either within or across binaries.

(En)Compassing Heart explores and documents the organizational journey of POR AMOR Community Enhancement Initiatives. POR AMOR is a current, Toronto based, youth-led, non-profit organization I co-founded with three other young women in 2003. POR AMOR initiatives focus on youth empowerment and specifically helping young people to make responsible transitions into adulthood and become active leaders in their communities. Through the use of arts-informed methodological practices, this project is constructed as a modern narrative, infused with spoken-word poetry, to track the journey of a young girl from her passion for the arts to becoming an empowered individual within her community. The young protagonist is representative of the journey of POR AMOR, our journey as young people navigating our way to meaningful work in communities. The mission of POR AMOR is to promote and facilitate art-based youth empowerment initiatives in local and international community contexts.

This thesis explores women's learning in unpaid household work through the lenses of impairment and disability. Informal learning from this standpoint is a perspective that is not yet integrated into the adult learning literature. The impetus for the study came from dissatisfaction with the social undervaluing of unpaid housework and carework, and the largely unrecognized learning behind the work, which is predominantly done by women. Disability and impairment provide unique lenses for making visible what people learn and how they learn in this context. Those who have or acquire impairment in adulthood need to learn how to do things differently. For this study I have taken a segment of data from a 4-year, 4-phase project on Unpaid Housework and Lifelong Learning in which I participated. The participants in this segment are women and men with disabilities who took part in 2 focus groups (11 women), an on-line focus group (20 women), and individual interviews (10 women and 5 men). Learning is explored through three different themes: first, learning related to self-care; second, learning to accept the impaired body; and third, strategies and resources used in the learning process. Analysis of the data shows that the learning that happens through unpaid household work is multidimensional, fluid, and diverse. Learning is accomplished through a complex 4-dimensional process involving a blend of the body, mind, emotions, and the spiritual self. Furthermore, what participants learned and how they learned is influenced by the sociocultural context in which it takes place. Learning, when seen as a 4-dimensional process, provides a framework for challenging traditional Western cultural beliefs about what counts as learning and knowledge. Such beliefs have cultivated the viewpoint that learning is individualistic, cognitive, and based on reason. I contest these beliefs by disrupting the binaries that support them (e.g., mind vs. body, reason vs. emotion). Participants used both sides of the binaries in their learning processes, negating the oppositional and hierarchical categories they establish. The concepts in the binaries still exist but the relationship between them is not oppositional, nor is one concept privileged over another, either within or across binaries.

This thesis traces the history of organization from the society of Ancient Athens, through the medieval Church, the Industrial Age, and the 20th century – the latter characterized by the Bureaucratic, Administratively controlled, and Hierarchical (BAH) organization – until today’s contemporary reality of Ubiquitous Connectivity and Pervasive Proximity (UCaPP). Organizations are rarely, if ever, entirely BAH or entirely UCaPP, but do tend to have tendencies and behaviours that are more consistent with either end of a spectrum delineated by this duality. Valence Theory defines organization as being an emergent entity whose members (individuals or organizations) are connected via two or more of five valence (meaning uniting, bonding, interacting, reacting, combining) relationships. Each of these relationships – Economic, Socio-psychological, Identity, Knowledge, and Ecological – has a fungible (mercantile or tradable) aspect, and a ba-aspect that creates a space-and-place of common, tacit understanding of self-identification-in-relation, mutual sense of purpose, and volition to action. Organizations with more-BAH tendencies will emphasize the fungible valence forms, and primarily tend towards Economic valence dominance; more-UCaPP organizations tend to emphasize ba-valence forms, and are more balanced among the relative valence strengths. The empirical research investigates five organizations spanning the spectrum from über-BAH to archetypal UCaPP and discovers how BAH-organizations replace the complexity of human dynamics in social systems with the complication of machine-analogous procedures that enable structural interdependence, individual responsibility, and leader accountability. In contrast, UCaPP-organizations encourage and enable processes of continual emergence by valuing and promoting complex interactions in an environment of individual autonomy and agency, collective responsibility, and mutual accountability. The consequential differences in how each type of organization operates manifest as the methods through which organizations accommodate change, coordination, evaluation, impetus, power dynamics, sense-making, and view of people. Particular attention is paid to the respective natures of leadership, and effecting organizational transformation from one type to the other. Set in counterpoint against Zen-like, artistically constructed conversations with a thought-provoking interior sensei, the thesis offers a new foundational model of organization for the current cultural epoch that enables people to assume their responsibility in creating relationships and perceiving effects in the context of a UCaPP world.

In the late 1990s, many Western governments introduced policy programs to make information and communication technology (ICT) accessible to all. More than a decade later, however, such universal access is far from a reality. Between 2002 and 2005, in response to a request from a group of contingent workers who felt excluded from effective access to ICT training, a university research group on contingency conducted an applied research project in the form of a series of basic ICT courses. This qualitative dissertation both critically examines the training process and treats it as a case study for exploring broader issues of exclusion and resistance in the context of access to ICT. Specifically, it explores: (1) the symptoms of exclusion as they relate to ICT, social capital, and the community; (2) possibilities for resistance that can alleviate the conditions of exclusion; (3) the assumptions, theories, knowledge construction, policy methods, and processes that underlie the symptoms of exclusion; and (4) alternative assumptions, strategies, and activities that offer possibilities for resistive action. The case study provided an environment in which exclusionary and resistive experiences with access to ICT and training were examined from the perspective of excluded contingent workers, as supported by a university research group. A key finding is that generational behaviour in the domestic sphere erects barriers that contribute to the silencing and exclusion of immigrant contingent women; these barriers then reinforce similar patterns of exclusion in institutionalized ICT training. Another major finding is the need for alleviating the barrier that limited English skills create for ICT learning; addressing this issue must be part of any recommendations for curricular change. Guided throughout by a critical approach that focuses on the concept of ruling relations, this dissertation marshals critical knowledge gained from below in support of change by policymakers, educators, and community practitioners.

This study examines the experiences of highly educated South Asian immigrant women working as home-based entrepreneurs within ethnic enclaves in Toronto, Canada. The importance of their work and experiences need to be understood in the context of two processes. On the one hand, there is the neoliberal hegemonic discourse of “enterprising self” that encourages individuals to become “productive”, self-responsible, citizen-subjects, without depending on state help or welfare to succeed in the labour market. On the other hand, there is the racialized and gendered labour market that systematically devalues the previous education and skills of non-white immigrants and pushes them towards jobs that are low-paid, temporary and precarious in nature. In the light of the above situations, I argue that in the process of setting up their home-based businesses, South Asian immigrant women in my study negotiate the barriers they experience in two ways. First, despite being inducted into different (re)training and (re)learning that aim to improve their deficiencies, they continue to believe in their abilities and resourcefulness, thereby challenging the “remedial” processes that try to locate lack in their abilities. Second, by negotiating gender ideologies within their families and drawing on community ties within enclaves they keep at check the individuating and achievement oriented ideology of neoliberalism. They, therefore, demonstrate how the values of an “enterprising self” can be based on collaboration and relationship rather than competition, profit or material success. The concept of “negotiation”, as employed in this thesis, denotes a form of agency different from the commonly perceived notions of agency as formal, large-scale, macro organization or resistance. Rather, the concept is based on how women resort to multiple, various and situational practices of conformity and contestation that often can blend into each other.