Submitted by Flavia Hennessey (flavia.hennessey2012@gvmail.br) on 2014-09-29T16:56:46Z No. of bitstreams: 1 Hennessey, Flavia - MPGI Thesis 2014.pdf: 1257612 bytes, checksum: 21e4c1ba5aa5f01e696e07c42f04ca51 (MD5) / Approved for entry into archive by Luana Rodrigues (luana.rodrigues@fgv.br) on 2014-09-29T18:27:14Z (GMT) No. of bitstreams: 1 Hennessey, Flavia - MPGI Thesis 2014.pdf: 1257612 bytes, checksum: 21e4c1ba5aa5f01e696e07c42f04ca51 (MD5) / Made available in DSpace on 2014-09-29T18:30:03Z (GMT). No. of bitstreams: 1 Hennessey, Flavia - MPGI Thesis 2014.pdf: 1257612 bytes, checksum: 21e4c1ba5aa5f01e696e07c42f04ca51 (MD5) Previous issue date: 2014-09-19 / The Inter-American Development Bank, the World Bank, and other organizations conceive, design, and fund projects to foster development in the Latin America and Caribbean. Prior to the late 1980s, several of the projects and policies of these institutions lacked serious gender considerations and were criticized for this oversight (Flora, 1998). In 1987, the IDB published its Operating Policy on Women in Development and has since made efforts to institutionalize gender and to create indicators to measure gender impacts in its projects. The aim of this dissertation is to explore gender in the context of international development by looking at how the Inter- American Development Bank is including gender in its operations. After a literature review on the importance of gender and of development banks, this paper will explore the ways through which gender is included in IDB operations at an institutional level. The research will be based on documentation available to the public, internal documents and video interviews with staff members. After a thorough analysis of all data collected, recommendations on future action will be provided. / O Banco Interamericano de Desenvolvimento, o Banco Mundial, e outras organizações financiam iniciativas para acelerar o desenvolvimento da região da América Latina e Caribe. Antes do final da década de 80, vários projetos e políticas dessas instituições careciam de considerações ligadas à gênero e foram criticadas por essa falta (Flora, 1998). Em 1987, o BID publicou um documento sobre uma nova política operacional sobre mulheres e desenvolvimento e vem desde então buscando institucionalizar gênero e criar indicadores para medir os impactos relacionados à gênero em seus projetos. O objetivo dessa dissertação é explorar o tema de gênero no contexto do desenvolvimento internacional através de uma análise de como o Banco Interamericano de Desenvolvimento inclui gênero em suas operações. Após uma revisão literária sobre a importância de gênero e de bancos de desenvolvimento, essa dissertação irá analisar de que maneira gênero é incluído nas discussões dos projetos do Banco à nível institucional. A pesquisa será feita através de documentação disponível para o público geral, documentos internos e entrevistas em vídeo com pessoal do BID. Após uma análise dos dados coletados, recomendações para ações futuras serão dadas.

Perfectionism has been investigated related to the consequences to mental health it might entail for gifted students and their socioemotional development. However, findings have been inconclusive. This exploratory study aims to discover the main characteristics of adaptive and maladaptive perfectionism in gifted Chilean secondary students. For this purpose,  extreme cases were found using Frost´s Multidimensional Perfectionism Scale to subsequently conduct semi-structured interviews with a sample of four students. Results pointed to parental and societal expectations as the main aspects involved in the development of perfectionism, which sheds light on how to support the manifestation of perfectionism both in educational and clinical realms. / El perfeccionismo ha sido investigado en torno a las consecuencias que este podría significar para la salud mental de alumnos talentosos y su desarrollo socioemocional. Sin embargo, los hallazgos han sido poco concluyentes. Este estudio exploratorio apunta a descubrir las principales características del perfeccionismo adaptativo y desadaptativo en estudiantes chilenos académicamente talentosos de educación media. Para ello se detectaron casos extremos con la aplicación de la Escala Multidimensional de Perfeccionismo de Frost, para luego realizar entrevistas en profundidad semiestructuradas en una muestra de cuatro casos. Los resultados apuntan a las expectativas parentales y sociales como los principales aspectos involucrados en el desarrollo del perfeccionismo, entregando así luces de cómo apoyar la manifestación del perfeccionismo en el ámbito educativo y clínico. / Apesar dos estudos sobre a cognição dos alunos com Altas Habilidades ser abrangente, investigar as questões sócioemocionais desse grupo se faz necessário. Uma das vertentes que vem sendo estudada é o perfeccionismo, pois apresenta significado para saúde mental e desenvolvimento desse grupo de pessoas. Contudo, as descobertas ainda são pouco conclusivas. Este estudo exploratório visa descobrir as principais características do perfeccionismo adaptativo e mal adaptativo em estudantes chilenos academicamente talentosos do Ensino Médio – 1º a 3º / Ensino Fundamental – 5º-9º através da Escala Multidimensional de Frost. Para isso, detectou-se casos extremos com a aplicação desse modelo e na sequência do trabalho foram realizadas entrevistas com profundidade em uma amostra de quatro casos. Os resultados apontam para as expectativas sociais e familiares como os principais aspectos envolvidos no desenvolvimento do perfeccionismo, tanto no âmbito educativo quanto no clínico.

Cette thèse est une enquête multi-perspective sur le phénomène d’utilisation des médias sociaux dans le contexte organisationnel. Il met l’accent sur les processus d’adoption de cette nouvelle technologie et examine comment ces développements sont intégrés dans le contexte des normes professionnelles, des rôles sociaux, du contrôle de l’organisation et de l’autonomie. Le cadre de la recherche est basé sur la campagne de mise en œuvre des médias sociaux de 19 mois par une organisation centrale européenne de médias comme un moyen d’améliorer la communication et la coordination au sein de l’organisation. La mise en œuvre comprenait deux départements, journalistes et agents de publicité, qui ont été invités à créer et ouvrir leurs profils de médias sociaux en ligne et ajouter leurs collègues comme « amis ». La thèse comprend quatre documents de recherche, chacun prenant une perspective distincte sur le phénomène. Méthodologiquement, la thèse se fonde sur une approche d’étude qualitative de cas et raisonnements adductifs et inductifs. La thèse fournit des contributions théoriques et pratiques à la compréhension des conditions normatives préalables, le processus et les conséquences d’utilisation des médias sociaux dans le contexte organisationnel pour les normes professionnelles, la collaboration de connaissances en ligne et le contrôle de l’organisation, tout en présentant la coévolution de la signification et l’utilisation de la technologie. / This dissertation is a multi-perspective inquiry into the phenomenon of social media use in organizational context. It focuses on the processes of enactment of this new technology and investigates how these developments are embedded in the context of occupational norms, social roles, organizational control and autonomy. The research setting is based on the 19-month social media implementation campaign by a central European media organization as a means of enhancing communication and coordination within the organization. The implementation encompassed two departments, journalists and advertising agents, who were asked to create and open their online social media profiles and befriend their colleagues. The dissertation comprises four research papers each taking a separate perspective on the phenomenon. Methodologically, the dissertation builds on qualitative case-study approach and abductive and inductive reasonings. The thesis provides theoretical and practical contributions to the understanding normative prerequisites, process and consequences of social media use in organizational context for occupational norms, online knowledge collaboration and organizational control while presenting co-evolution of the technology meaning and use.

The retail industry has faced many developments over recent decades as a result of digitalisation including the E-commerce and multichannel retailing phases. Consumers have seen the progression of new and digitised channels as well as solutions such as marketplaces, social media touchpoint and augmented reality tools. During the Covid-19 pandemic more consumers engaged on digital channels as the physical bricks and mortar stores were forced into lockdowns. However, the customer experience has not been seamless even in the era of digital retailing. Retailers have also experienced emerging dilemmas as a result of digitalisation. Despite the decades of retail digitalisation, the customer experience and industry remain somewhat tumultuous. Digitalisation has produced positive developments in retail. In parallel it has been challenged to adapt to the changes. The multichannel era has created a disjointed value chain and infrastructure that is impacting the customer experience. Furthermore, consumer behaviour has also changed. The current objective in the industry is to meet the new customer demands. To make it seamless for them, but also for the industry. This concept is omnichannel retailing - the current transformation objective in the industry. It remains novel and emerging. Many have started the transformation and evident in literature. However, this research domain remains minute in comparison to the knowledge in the E-commerce and multichannel domains. Those who have entered the journey are larger organisations and are experiencing the complexity of this digital transformation. This poses the question if  omnichannel transformation of small retail businesses is plausible, which also happens to represent the majority of the industry.  This qualitative case study’s objective is to gather and contribute to the limited knowledge in omnichannel retailing, and specifically for small business retailers. The business model concept and Complex Adaptive Systems theory, both associated to digitalisation of complex change has been combined as an omnichannel theoretical framework to assess the participants of this study. This study gathered empirical findings on business model changes and adaptive capabilities through in-depth interviews. The findings demonstrated small business retailers having the capacity to execute complex changes in their business models through adaptive behaviours. The study also highlighted areas in their business models and adaptive capabilities needing more consideration and development to support the ongoing omnichannel transformation.

This study set out to explore the strategising practices of middle managers and thereby expand the body of knowledge in terms of middle management practices in strategising in general, and makes an original contribution at the frontiers of middle management practices in a university context in South Africa. Although some research has been done on middle managers and strategy, a knowledge gap still exists, especially regarding strategising in emerging economies, such as South Africa. More specifically, the actions of middle managers at universities are open for exploration. Universities are increasingly exposed to new challenges in a competitive environment due to declining state funding, changing student demographics, new technological developments and increased market pressures. The sustainability of universities is also threatened by changes inside the universities, such as the drive for corporatisation and a changing internal focus. The way universities respond to and pre-empt dealing with these challenges will influence the sustainability and competitiveness of the university and subsequently the nations it serves. However, very little is known about the university managers who are powerful in terms of the administrative systems and decision processes. In order to understand strategy work viii and to know what enables or constrains it, it is necessary to look at middle managers at universities. This research puts forward three main arguments: firstly, strategy is dispersed throughout the entire organisation and includes middle managers’ strategising activities. Secondly, a need exists for practically relevant research founded in the organisational realities. Thirdly, universities present a relevant context within which to study strategising practices. An exploratory qualitative case study was followed to answer the research questions. Findings indicate that university middle managers, who operate within a machine bureaucracy, create systems within systems in order to cope with the organisational demands. Middle managers are mostly responsible for strategy implementation and the support role of university managers is prominent. Findings also indicate that the strategy loses its meaning and in an environment where the strategy textual artefacts and talk are abundant. In such an environment compliance takes precedence over buy-in. Finally, this study identified the enablers of and constraints on the strategy work of university middle managers. This research confirmed that strategy and strategising are human actions and confirmed that knowledge of what people do in relation to the strategies of organisations is required. / Economics / D. Com. (Business Management)

Con el pasar de los años la imagen de la mujer en la publicidad ha cambiado y mejorado notablemente, sin embargo, aún existe determinado tipo de publicidad que refuerza estereotipos dentro de la sociedad. El propósito de este estudio fue analizar qué estereotipos perciben las iquiteñas sobre la mujer selvática en la publicidad, difundida por redes, del musical Pantaleón y las visitadoras. Para el presente estudio se eligió el enfoque cualitativo. La publicidad del musical teatral, fue elegida como estudio de caso, porque la historia retrata un imaginario sobre las mujeres de la selva que fue difundida por las principales redes sociales como Facebook e Instagram, obteniendo un gran alcance. Se realizaron entrevistas semiestructuradas, para luego resolver las preguntas que se planteó en esta investigación. Las mujeres iquiteñas fueron contactadas por la técnica de muestreo de “bola de nieve” y muestreo “por conveniencia”, pues uno de los principales requisitos era que hayan asistido al teatro antes de la pandemia. Las entrevistas fueron analizadas mediante la técnica de análisis de datos que permitió reconocer categorías y temas, para luego analizar de manera profunda todas las respuestas. Finalmente, se encontró que la publicidad del musical presenta ciertos estereotipos acerca de las mujeres selváticas y que ellas no se sienten representadas, pues aseguran que se difunde una imagen negativa de las mujeres iquiteñas hacia el exterior. / In recent years, the image of women in advertising has changed, having improved significantly. However, there still exists a type of publicity that reinforces specific societal stereotypes. The purpose of this study was to analyze which stereotypes women from Iquitos, Peru perceived of the “jungle woman” in advertising for the musical Pantaleón (both self-promotion and by the audience). A qualitative approach was employed for this research. Pantaleón’s advertising was chosen as a case study because the production’s story characterizes women from the jungle, images that were promoted on social media platforms such as Facebook and Instagram, achieving a broad reach. Semi-structured interviews were used to answer this study’s research questions. Women from Iquitos were contacted using snowballing and convenience sampling techniques because one of the key inclusion criteria was that they had been to the theater before the COVID-19 pandemic. The interviews were analyzed with a data analysis technique that allowed for the discovery of specific categories and themes, permitting the researcher to investigate in-depth the participants’ responses. This study found that the musical’s advertising materials presented specific stereotypes of women from the jungle. Said women did not feel represented and claimed that what was being promoted to the outside world was a negative stereotype of women from Iquitos. / Tesis

At Base Elementary School (BES) in the Southwest United States school administrators were concerned that writing proficiency levels for 2014-2015 were below district and state standards and there was not a clear understanding of teachers' perceptions on writing proficiency of military-connected (MC) students at the target site. Therefore, the purpose of this qualitative case study was to explore teachers' perceptions on writing proficiency of MC students at BES. Using Lave and Wenger's communities of practice framework, a qualitative instrumental case study was used to discern perceptions of elementary English Language Arts (ELA) teachers regarding the writing proficiency of MC students. Through a purposeful sample of 12 ELA teachers, telephone interviews were used to explore teachers' writing perceptions. Data from interviews were analyzed using inductive and iterative analysis resulting in identification of key themes. Major themes included the status of existing writing practices, diverse culture of MC students, need for collaborative relationship building among teachers, and the need for targeted writing professional development (PD) focused on connecting evidence-based practices (EBP) to state writing standards using culturally responsive practices (CRP). The resulting project of a white paper, will promote stakeholder awareness of teachers' perceptions, includes themes supporting the findings with recommendations that teachers would benefit from targeted writing PD focused on EBP and CRP using a collaborative model. Teacher use of these recommendations may promote social change by improving writing support for MC students possibly leading to improved performance on state proficiency assessments.

No description available.

Mergers and acquisitions(M&A) are strategic route for companies to grow inorganically. Despite its complex nature and higher failure rate, companies continue to pursue this route. A plethora of research is available on mergers and acquisitions. However, most of them are either quantitative studies focused on financial aspects, or some qualitative studies done to explore the aftermath of post-merger integration (PMI). This qualitative case study aims to explore the motivations for companies to choose M&A as a strategic route for growth, and also highlight the key lessons derived from previous experiences of both pre- and post- acquisition phases. While doing so, it also sheds light on Human Resource Management (HRM) technology market where currently M&A is a dominant strategy for growth. The literature review is divided into two parts: motivations and M&A process which covers both pre- and post-acquisition phase. The case study is conducted in an organization that continues to pursue this route and has significant experience of M&A. People from senior leadership, management were interviewed, and a data-driven thematic analysis was conducted. The findings were discussed in relation to the existing theory as well as three dimensions: strategic logic, organizational behavior, and finance. These dimensions are used as a theoretical guidance to interpret the motivations and lessons with regards to the M&A performance. Some of the findings resulted in association with more than one dimension, highlighting the multi-dimensional nature of M&A and that its success or failures should be viewed in combination of these dimensions rather than only focusing on one aspect. In addition to it, the findings also reveal the opportunities and potential for M&A in the HRM technology market emphasizing on the need for more studies of M&A in this field.

This dissertation explores the topic of strategy formation in high-growth SMEs. High-growth SMEs represent the growth and job creation engine of an economy; however, little has been understood on how strategy forms and develops in high-growth SMEs. The focus on large organisations has led to a literature gap regarding strategy making in SMEs (Wisener and Millett, 2012). "There is a need for deeper understanding" of strategy formation processes in SMEs (Lofving et al., 2014) and "research focusing on questions such as how firms grow [...] has been neglected." (Wright and Stigliani, 2012) The research objectives are: to understand how strategy forms and develops in high-growth SMEs; to develop a framework for the qualitative study of strategy formation processes in high-growth SMEs; and to identify enablers and barriers related to strategy formation processes in high-growth SMEs. A multiple, retrospective case-study methodology has been used. Extensive case studies built on in-depth interviews with management have been compiled to understand the complexity of the studied phenomenon. The research develops two qualitative research tools based on the literature review: a preliminary framework and an assessment matrix to study strategy formation processes. Furthermore, the research introduces a new approach to strategy charting. The key contributions of this research are as follows: • A holistic view of how strategy processes in high-growth SMEs form and develop is provided. New insights into the structures, characteristics, and other aspects of strategy formation processes have been articulated. • A framework for the qualitative study of strategy formation processes in high-growth SMEs has been developed by applying the cross-case analysis findings to the preliminary framework. • New enablers and barriers related to strategy formation processes in high-growth SMEs have been identified. New findings on the role of strategy formation in achieving growth have been outlined. This dissertation narrows the gap between strategy formation in academia and real life by providing practitioners with detailed case studies which can be used as guidelines for the development of strategy formation processes. The research can also help SMEs' managers to tackle challenges encountered in strategy formation and to support catalysts which enable strategy formation. This dissertation provides exploratory findings into a phenomenon which has been limitedly researched. Further research should seek to generalise and test the findings on additional SMEs.