Bakgrund En fjärdedel av barn i Sverige har utländsk bakgrund, de har enligt Barnkonventionen (2020) samma rättigheter som barn till svenskfödda. Primärvården är oftast deras första kontakt med svensk hälso- och sjukvård, vilket ställer krav på sjuksköterskor som bär ansvar i att tillgodose och möjliggöra jämlik vård. Ojämlikheter i vården kan dock uppstå och beror ofta på kommunikationsbarriärer i mötet.  Syfte Syftet var att beskriva primärvårdssjuksköterskors erfarenheter av kommunikationsbarriärer i mötet med barn till utrikesfödda föräldrar. Metod Studien genomfördes med kvalitativ design med induktiv ansats. Semistrukturerade intervjuer genomfördes med sjuksköterskor inom primärvården i Västsverige. Intervjuerna analyseradesmed kvalitativ innehållsanalys. Resultat Sjuksköterskor inom primärvården har i möten med barn och deras utrikesfödda föräldrar verktyg för att överbrygga kommunikationsbarriärer, bland annat genom att hantera dialogen med föräldrarna och navigera barriärer som uppstår. Sjuksköterskor kan även identifiera kulturen och finna sätt att kommunicera och utveckla behovet av mer utbildning och beredskap inför dessa möten. På så sätt även bära ansvaret och känslorna i uppdraget mot en mer jämlik vård. Genom arbetet med kommunikationsbarriärer ser sjuksköterskan till att barnets rätt till god hälsoutveckling tillgodoses, och bidrar till att utveckla kunskap om kommunikationsbarriärer och vägen framåt med det hälsofrämjande arbetet. Slutsats Ur olika perspektiv har kommunikationsbarriärer lyfts i tidigare forskning både internationellt som nationellt. Men mer kunskap om lösningar kring kommunikationsbarriärer behövs frånbarnets perspektiv. Forskning behöver riktas mer på hur man kan arbeta kring problemet, inkludera barnet och blicka framåt / Background A quarter of children in Sweden have a foreign background, according to the Convention onthe Rights of the Child (2020) all children own the same rights. Primary care is usually their first contact with Swedish healthcare, which places demands on nurses who are responsible for providing and enabling equal care. However, inequalities often arise due to communication barriers in the meeting. Purpose The purpose was to describe primary care nurses' experiences of communication barriers in the meeting with children of foreign-born parents.  Method The study was conducted with a qualitative design and an inductive approach. Semistructured interviews were conducted with nurses in primary care in western Sweden. The interviews were analyzed with a qualitative content analysis according. Results In caring for children of foreign-born parents, nurses in primary care possess tools for bridging communication barriers. By navigating the dialogue and identifying the culture and finding ways to communicate can enable preparedness for the task. Thus nurses can bear the responsibility and feelings in the mission towards a more equal care for the child. By overbridging communication barriers, nurses are able to cherish for the child's rights and increase knowledge of the phenomenon. Conclusion Communication barriers have been lifted worldwide in previous research. More knowledge concerning solutions for communication barriers is needed from the child's perspective. Research needs to focus more on how to work around the problem with a drive forward.

Диссертация посвящена процессу коммуникации НКО в социальных сетях. Исследуются теоретические аспекты процесса коммуникации, концепция М. Кастельса, а также процессный подход. На основе теоретического анализа научной литературы, логически дополненного эмпирическим исследованием, автором были выделены основные барьеры в коммуникации некоммерческих организаций посредством социальных сетей. Проведенный анализ позволил определить возможные направления совершенствования коммуникации в НКО. Материалы магистерского исследования могут представлять интерес для руководителей и специалистов, обеспечивающих коммуникацию НКО со стейкхолдерами. Результаты исследования могут использоваться для дальнейшей теоретической разработки вопросов коммуникации НКО. / The dissertation is devoted to the process of nonprofit communication in social networks. The theoretical aspects of the communication process, the concept of M. Castells, as well as the process approach are investigated. The author has identified the main barriers in communication of nonprofit organizations by social networks, based on the theoretical analysis of scientific literature and logically complemented by empirical research. The analysis was carried out to determine possible directions for improving nonprofit communication. The materials of the master's research may be of interest to managers and specialists who ensure communication between the NPO and the stakeholders. The research results can be used for further theoretical development of nonprofit communication issues.

Bakgrund: Sjuksköterskan har ett ansvar att lindra lidande och främja hälsa. I det dagliga omvårdnadsarbetet är kommunikation ett av många verktyg som används. Information till patienten ska vara anpassad efter individuella förutsättningar och det ska säkerställas att patienten förstått. En effektiv kommunikation där patientens berättelse står i fokus är avgörande för en säker och högkvalitativ vård. Syfte: Att beskriva kommunikationsbarriärer mellan sjuksköterska och patient ur sjuksköterskans perspektiv. Metod: En litteraturöversikt enligt Fribergs metodbeskrivning tillämpades där tio vetenskapliga artiklar med både kvalitativ och kvantitativ metod inkluderades i analysen av resultatet. Databaserna CINAHL complete och PubMed tillämpades där de primära sökorden var kommunikationsbarriärer, sjuksköterska och patient. Resultat: Resultatet visade att sjuksköterskor upplevde svårigheter som hindrade en effektiv kommunikation med patienter och kände en oro för patientsäkerheten och vårdens kvalitet. De tillämpade flera olika strategier för att överkomma kommunikationsbarriärer genom att använda kroppsspråk, ansiktsuttryck, stöd av tolk och tvåspråkiga kollegor. Sammanfattning: Flera faktorer kunde hindra en effektiv kommunikation med patienterna, sjuksköterskorna tillämpade olika strategier för att överkomma barriärerna. Författarna diskuterar resultatet utifrån följande tre kategorier: sjuksköterskan och kulturkompetent omvårdnad, sjuksköterskans attityder och emotionella aspekter, samt sjuksköterskans brist på kunskap och utbildning i kommunikation. / Background: The nurse has a responsibility to relieve patient’s suffering and to promote health. Communication is one of many tools that the nurse uses in her caring work. Information given to the patient must be adapted to individual conditions and it must be ensured that the patient has understood the context. Effective communication where the focus is on the patient's narrative, is crucial for providing a safe and high-quality care. Aim: To describe communication barriers between nurses and patients from a nurse perspective. Method: A literature review according to Friberg´s method description was adapted based on ten scientific articles with qualitative and quantitative designs. The databases used were CINAHL Complete and Pubmed where the primary keywords were communication barriers, nurse and patient. Results: The results showed that nurses experienced difficulties that hindered effective communication with patients and they expressed a concern for patient safety and the quality of care. The nurses applied strategies such as body language, facial expressions, use of interpreters and bilingual colleagues to overcome the communication barriers. Summary: Different factors could hinder an effective communication with patients, the nurses applied different strategies to overcome the barriers. The authors discuss the results from the following three categories: Cultural competence in nursing, nurses' attitudes and emotional aspects and the nurses lack of knowledge and education in communication.

This thesis deals with communication barriers and their impact on the results of the work process and group climate. It explains the concept of communication, elements of communication process and the basic division of communication, verbal communication, nonverbal communication, effective communication and its elements, requirements for effective communication, communication with managers, managerial communication strategy, the specifics of communication in health care management and internal communication. The thesis further analyzes communication barriers from the perspective of different authors, which is crucial for the practical part, where the results of questionnaire-compiled charts reflecting the different communication barriers from different angles are used. Two sets of questionnaires were developed: one for senior staff and one for subordinates. The group examined was a closed working group in one hospital in the Czech Republic. In the discussion section, results of the research are evaluated and recommendations for the prevention and elimination of the communication barriers are given. The main aim of this work was improvement of communication between employees at all levels and between all levels, increasing the efficiency of manpower and making the working environment more attractive, thus increasing the satisfaction of all employees of this working group.

Syfte: Att belysa sjuksköterskors upplevelser av kommunikation vid amningsstöd till icke svensktalande mödrar. Bakgrund: Amningsstöd är en viktig faktor för att långvarig amning av spädbarn ska fungera. Fungerande kommunikation krävs för att nå ett lyckat resultat av amningsstödet. Den ökade populationen av immigranter i Sverige utmanar hälso- och sjukvården att säkerställa en fungerande kommunikation för god vård. Design: En kvalitativ enkätstudie har genomförts med en deskriptiv design med kvalitativ ansats. Metod: Under februari 2017 deltog 15 sjuksköterskor från fem barnavårdscentraler (BVC) i norra Sverige i studien genom att besvara kvalitativa enkäter med öppna frågor. Den insamlade datan analyserades med kvalitativ innehållsanalys. Resultat: Sjuksköterskornas upplevelser av att kommunicera amningsstöd vid språkbarriär samlades i två domäner: 'Sjuksköterskors upplevda kommunikativa möjligheter vid amningsstöd till icke svensktalande mödrar' och 'Sjuksköterskors upplevda kommunikativa begränsningar vid amningsstöd till icke svensktalande mödrar'. I den första domänen redovisades upplevelser av språkets samt kommunikationens betydelse, vilka tillgångar och verktyg sjuksköterskan har för att underlätta kommunikationen och vad som anses viktigt att beakta vid kommunikation om amningsstöd. I den andra domänen lyftes upplevelser av vilka hinder som fanns för god kommunikation vid språkbarriärer, vilken negativ påverkan brist på styrkor och resurser upplevdes ha samt vilka negativa följder moderns anhöriga upplevdes kunna ha på kommunikationen. Slutsats: Sjuksköterskornas upplevelser av vilka möjligheter och begränsningar det finns för fungerande kommunikation vid amningsstöd tydliggör befintliga resurser och förbättringsområden.

Made available in DSpace on 2014-07-29T15:25:17Z (GMT). No. of bitstreams: 1 Tese Neuma Chaveiro.pdf: 5331512 bytes, checksum: be70c1881af4f07e3e7dd0bb8aa23138 (MD5) Previous issue date: 2011-11-29 / Introduction: The evaluation of the quality of life of the deaf community is limited by the difficulties of communication in the oral and written language, thence the necessity of developing reliable instruments in sign language with methodological strictness that includes particular characteristics of the deaf people. Among the cultural lines of the deaf community, sign language is the most emphasized one: besides being a linguistical system, it is an element of constitution of the deaf person identity. In Brazil, it is legally assured the deaf the right to communicate in his natural language, that is, Brazilian Sign Language (LIBRAS), with no imposition of the usage of the majority language of the country. This doctoring thesis is part of the WHOQOL-LIBRAS project, a result of a partnership between Federal University of Goiás, World Health Organization and Brazil´s WHOQOL group in Federal University of Rio Grande Do Sul. In order to perform the WHOQOL-LIBRAS project, it was divided into two sub-projects with distinct but interdependent stages: Project 1 - Construction of the WHOQOL-BREF and WHOQOL-DIS versions in LIBRAS; Project 2 - Application/validation of the WHOQOL-BREF and WHOQOL-DIS instruments in the LIBRAS version. This thesis comprises Project 1. General Objective: Build the LIBRAS version of the WHOQOL-BREF and WHOQOL-DIS instruments to evaluate the brazilian deaf community quality of life. Methods: A transversal and exploratory study, designing based in the Methodological Research. The methodology proposed by the World Health Organization was used and adapted to the deaf community, and in accordance with the criteria established with Brazil WHOQOL group, the accomplishment of the project was divided into 13 phases: 1. creation of the QUALITY OF LIFE sign; 2. development of the answer scales in LIBRAS; 3. translation by a bilingual group; 4. recouncilling version; 5. first retrotranslation; 6. production of the version in LIBRAS to be provided to the focal groups; 7. realization of the Focal Groups; 8. review by a monolingual group; 9. revision by the bilingual group; 10. semantic/syntactic analysis and second retrotranslation; 11. re-evaluation of the retrotranslation by the bilingual group; 12. recording the final version into the software in studio; 13. software development of the WHOQOL-BREF and WHOQOL-DIS instruments into the LIBRAS version. Results: Peculiar characteristics of the deaf people culture pointed to the necessity of adaptations in the application methodology of focal groups when it is compound by deaf people. The writing conventions of the signed languages are yet not consolidated, thus, some difficulties were faced in graphically register the translation phases of Portuguese into LIBRAS. Linguistics structures that caused major problems in translation were those that included portuguese idiomatic expressions, for many of them are no equivalent concepts between Portuguese and LIBRAS. In the end, it was possible to build up a WHOQOL-BREF and WHOQOL-DIS software in LIBRAS. Conclusion: The WHOQOL-BREF and the WHOQOL-DIS in LIBRAS will allow the deaf to express about the quality of life in an autonomous way, and this will make possible to investigate more accurately the issues of deaf people quality of live. Besides, the WHOQOL-BREF and the WHOQOL-DIS in LIBRAS will be part of the World Health Organization instruments for evaluating quality of life. / Introdução: A avaliação da qualidade de vida da população surda é limitada pelas dificuldades de comunicação na língua oral e escrita, daí a necessidade de desenvolver instrumentos confiáveis em língua de sinais com rigor metodológico que inclua as características particulares do povo surdo. Dentre os traços culturais da população surda, o que mais se destaca é a língua de sinais: além de ser um sistema linguístico, é um elemento de constituição da identidade da pessoa surda. No Brasil, é garantido legalmente o direito ao surdo de se comunicar na sua língua natural, ou seja, na Língua Brasileira de Sinais (LIBRAS), sem imposição ao uso da língua majoritária do país. Essa tese de doutorado faz parte do projeto WHOQOL-LIBRAS, resultado da parceria entre a Universidade Federal de Goiás, a Organização Mundial de Saúde e o Grupo WHOQOL do Brasil na Universidade Federal do Rio Grande do Sul. Para sua execução o projeto WHOQOL-LIBRAS foi dividido em dois projetos, com etapas distintas, mas interdependentes: Projeto 1 Construção da versão em LIBRAS do WHOQOL-BREF e WHOQOL-DIS; Projeto 2 Aplicação/validação da versão em LIBRAS dos instrumentos WHOQOL-BREF e WHOQOL-DIS. A presente tese constitui o Projeto 1. Objetivo geral: Construir a versão em LIBRAS dos instrumentos WHOQOL-BREF e WHOQOL-DIS para avaliação da qualidade de vida da população surda brasileira. Métodos: Estudo transversal e exploratório, delineado com base na Pesquisa Metodológica. Utilizou-se a metodologia proposta pela Organização Mundial de Saúde (OMS), adaptada para população surda, e em acordo com os critérios estabelecidos com o Grupo WHOQOL do Brasil a execução do projeto foi dividida em 13 etapas: 1. criação do sinal QUALIDADE DE VIDA; 2. desenvolvimento das escalas de respostas em LIBRAS; 3. tradução por um grupo bilíngue; 4. versão reconciliadora; 5. primeira retrotradução; 6. produção da versão em LIBRAS a ser disponibilizada aos grupos focais; 7. realização dos grupos focais; 8. revisão por um grupo monolíngue; 9. revisão pelo grupo bilíngue; 10. análise sintática/ semântica e segunda retrotradução; 11. reavaliação da retrotradução pelo grupo bilíngue; 12. filmagem em estúdio da versão final para o software; 13. Desenvolvimento do software dos instrumentos WHOQOL-BREF e WHOQOL-DIS na versão em LIBRAS. Resultados: Características peculiares da cultura do povo surdo apontaram a necessidade de adaptações na metodologia de aplicação de grupos focais quando compostos por pessoas surdas. As convenções de escrita das línguas sinalizadas não estão consolidadas, por isso encontrou-se dificuldades em registrar graficamente as etapas de tradução do Português para LIBRAS. As estruturas linguísticas que causaram maiores problemas de tradução foram as que incluíram expressões idiomáticas do Português, muitas das quais não têm conceitos equivalentes entre o Português e a LIBRAS. Ao final foi possível construir um software do WHOQOL-BREF e WHOQOL-DIS em LIBRAS. Conclusão: O WHOQOL-BREF e o WHOQOL-DIS em LIBRAS possibilitarão que os surdos, de maneira autônoma, se expressem no que respeita a qualidade de vida, o que permitirá investigar com mais precisão questões de qualidade de vida das pessoas surdas. Além disso, o WHOQOL-BREF e o WHOQOL-DIS em LIBRAS farão parte dos instrumentos de avaliação de qualidade de vida da Organização Mundial de Saúde.

Raising awareness of the value and importance of volunteering has been identified as one of the objectives of the European Year of Volunteering 2011. One way, how to achieve it, is promote volunteering more in the media. This thesis is based on qualitative research; based on semi-structured interviews it determines if volunteer centers and companies implementing corporate volunteering in the Czech Republic aims to promote volunteering in the media. There was also the aim to identify what are the motives for promoting volunteering in the media, and if organizations experience any problems or barriers in doing so. For comparison, non-profit organizations with public collection were also interviewed.

Bakgrund: Språkbarriärer i hälso- och sjukvården har blivit alltmer förekommande då invandringen och migrationen ökat. Vikten av Kommunikation, jämlik vård, patientsäkerhet och patienters erfaranheter framförs. Syfte: Syftet med litteraturstudien var att belysa sjuksköterskors erfarenheter av språkbarriärer i vården. Metod: En allmän litteraturöversikt genomfördes enligt Fribergs (2017) analysmodell. 10 vetenskapliga artiklar som analyserades varav 9 var kvalitativa och en kvantitativ artikel. Artiklar hämtades från databaserna PUBMED, CINAHL Complete och Medline med följande sökord: nurse perception, nurse-patient-relations, nurse experience och language barriers. Resultat: Resultatet visade att vårdkvaliteten påverkades negativt av språkbarriärer, resultatet påvisade även risk för patientsäkerheten. Sjuksköterskor tillämpade olika sätt för att besegra språkhindren. Litteraturstudiens resultat presenteras utifrån dessa huvudkategorier: språkbarriärer leder till osäkerhet, frustration och oro, att kommunicera genom tolk, att tala samma språk och alternativa kommunikationsmedel. Sammanfattning: I denna litteraturöversikt har sjuksköterskors erfarenheter av språkbarriärer i vården belysts samt hur det påverkar omvårdnaden. För att uppnå jämlikhet och kunna ge personcentrerad vård till patienter så bör sjuksköterskan ha en kulturell kompetens samt förstå innebörden av kulturell omvårdnad. Det är viktigt att kunna utbilda framtida sjuksköterskor och etablerade sjuksköterskor om språkbarriärer samt om mångkulturell omvårdnad. / Background: Language barriers in health care have become increasingly common as immigration and migration have increased. The importance of communication, equal care, patient safety and patient’s experiences of language barriers are presented. Aim: The purpose of the literature study was to shed light on nurse’s experiences of language barriers in care. Method: A general literature review was conducted according to Fribergs (2017) analysis model. 10 scientific articles were analyzed of which 9 were qualitative and one quantitative article. Articles were retrieved from the databases PUBMED, CINAHL Complete and Medline with the following keywords: nurse perception, nurse-patient-relations, nurse experience and language barriers. Results: The results showed that the quality of care was negatively affected by language barriers and risked patient safety. Nurses applied different ways to overcome language barriers. The results of the literature study are presented based on these main categories: Language barriers lead to uncertainty, frustration and anxiety, to communicate through an interpreter, to speak the same language and alternative means of communication. Summary: In this literature review, nurses' experiences of language barriers in care have been highlighted, as well as how it affects nursing. In order to achieve equality and be able to provide person-centered care to these patients, the nurse should have a cultural competence and be able to understand the meaning of cultural nursing. It is important to be able to train future nurses and established nurses about language barriers and about multicultural nursing.

Denna uppsats studerar förutsättningarna för att implementera mjukvaruutvecklings - metoden Continuous Delivery (CDE). Problemställningen som lade grunden för studien, var att det inte finns någon enhetlig standard för CDE. Studien ämnade att undersöka om detta innebar att metoden har varierande innebörd inom olika företag och om de således, i viss mån tillämpar skilda tillvägagångssätt med metoden. Ytterligare en aspekt var att se vilka utmaningar företagen upplevde vid övergången till CDE. Att undersöka om det var främst organisatoriska eller utvecklingsrelaterade problem som upplevts. Samt hur de hanterade kommunikation och tillit till medarbetarna och arbetet inom verksamheten under förändringen. För att belysa problemen, beskrevs teori med fokus på organisatoriska och tekniska utmaningar med Continuous - metoderna: Continuous Integration (CI), Continuous Delivery (CDE) och Continuous Deployment (CD). Teorikapitlet samt tidigare studier inkluderade även forskning om kringliggande koncept som DevOps och LEAN. Metoder, vilka kan underlätta implementationen av CDE. Datainsamlingen genomfördes med öppna individuella intervjuer med representanter från sex stycken företag, där de delade med sig av deras erfarenheter av och syn på CDE. Studien visar att anledningen till att företag väljer att arbeta med CDE, är att de vill gå från utvecklingsmetoder, vilka kräver många beslut inför varje förändring, till ett mer flexibelt arbetssätt där de funnit fördelar som: bättre kvalitet på det som levereras, snabbare leverans av affärsvärde till kunder samt kortare feedback - loopar. Företag som gör en övergång till CDE väljer dessutom ofta att inte automatisera hela vägen ut till produktion, enligt CD, då de ser utmaningar med att säkra kvalitén. Studien har identifierat ett antal faktorer som viktiga för en framgångsrik implementering av CDE, samt faktorer som kan resultera i en svår övergång. / This thesis studies the conditions needed for implementing the software development method Continuous Delivery (CDE). The problem identified for the study, is that there is no standardized approach for CDE as of today. The intentions of the study were to determine whether this means that the method will have a shifting tenor within different companies, and if so, will these companies implement the method with different approaches. Another aspect was to determine which types of challenges the companies were faced with during the transition towards CDE. To review whether the challenges were foremost organisational or development related. And how the organisations handled the communication and trust towards the co-workers and the development work within the organisation during the change towards the method. To highlight these issues, we presented theories with focus on organisational and technical challenges with the different Continuous practices were made. The practices being: Continuous Integration (CI), Continuous Delivery (CDE) and Continuous Deployment (CD). The theory chapter and former studies also contains research about surrounding concepts such as DevOps and LEAN methods, which can aim to facilitate the implementation of CDE. The empirical data collection was performed using open individual interviews with informants from six different companies, where they shared their experience and views on the method CDE. The study demonstrates that the reason organisations chose to implement CDE, is that they want to transform from software development methods, which requires a lot of decision making for any change, to a more flexible work procedure, in order to experience benefits such as: better quality of what is delivered, faster deliveries of business value to the customers and faster feedback-loops. Organisations that make the transition towards CDE also tend not to automate all the way to production, as in agreement with CD, this because the organisations identify challenges with assuring that the quality is sufficient. The study has identified a number of factors that are essential for a successful implementation of CDE, along with factors that may result in a less successful implementation.

Submitted by Erika Demachki (erikademachki@gmail.com) on 2015-05-14T18:52:31Z No. of bitstreams: 2 Dissertação - Soraya Bianca Reis Duarte - 2011.pdf: 8127329 bytes, checksum: f18b3d5216f1c83a464e9bc3acd9a309 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) / Approved for entry into archive by Erika Demachki (erikademachki@gmail.com) on 2015-05-14T18:55:18Z (GMT) No. of bitstreams: 2 Dissertação - Soraya Bianca Reis Duarte - 2011.pdf: 8127329 bytes, checksum: f18b3d5216f1c83a464e9bc3acd9a309 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) / Made available in DSpace on 2015-05-14T18:55:18Z (GMT). No. of bitstreams: 2 Dissertação - Soraya Bianca Reis Duarte - 2011.pdf: 8127329 bytes, checksum: f18b3d5216f1c83a464e9bc3acd9a309 (MD5) license_rdf: 23148 bytes, checksum: 9da0b6dfac957114c6a7714714b86306 (MD5) Previous issue date: 2011-11-28 / Fundação de Amparo à Pesquisa do Estado de Goiás - FAPEG / INTRODUCTION: there are several forms of expression, understanding and interpretation of the concept of disability, as well as a multitude of indicators that interfere significantly to the conceptual composition of the theme. In recent decades, the biological view of disability has been expanded due to the inclusion of socio-anthropological aspects. In the case of the deaf, the need to have their story considered through this approach is relevant to the appropriate care by the Health Professionals. OBJECTIVE: to analyze the Brazilian Sign Language (Libras) version of the WHOQOL-BREF instrument for assessing quality of life in focal groups. METHODS: transversal type descriptive and exploratory qualitative research using the technique of focal groups in three groups distributed as follows: 1) deaf people; 2) deaf people families; and 3) Libras interpreters. Two meetings were held with three focal groups. The first aimed to explain all the details of the research, delivery of a DVD, signing of the Term of Free and Informed Consent and application of a sociodemographic questionnaire. The second aimed to discuss and analyze the Libras version of the WHOQOL-BREF. Data were analyzed based on the technique of analysis of categorial and thematic content proposed by Bardin. RESULTS:100% of the participants of the three Focal Groups (GFs) understood and considered the questions relevant to the QOL of the deaf. In the category of suggestion, GF1 came with 76.94%, GF2 presented 65.39% and GF3 came with 73.08% of the questions that needed changes. CONCLUSIONS: the scarcity of scientific research on the use of focal groups with deaf people was considered a challenging factor. This study showed that the technique of focal groups with deaf people will have better success if it consists of a maximum of six members per group. / INTRODUÇÃO: há diversas formas de manifestação, compreensão e interpretação do conceito de deficiência, assim como uma multiplicidade de indicadores que interferem significativamente para a composição conceitual do tema. Nas últimas décadas, a visão biológica da deficiência vem sofrendo ampliações devido à inclusão dos aspectos socioantropológicos. No caso dos surdos, a necessidade de ter sua história analisada neste enfoque é relevante para o atendimento adequado por parte dos profissionais de Saúde. OBJETIVO: analisar a versão em Língua Brasileira de Sinais (Libras) do instrumento de avaliação de qualidade de vida WHOQOL-BREF em grupos focais. MÉTODOS: pesquisa qualitativa de tipologia transversal descritivo-exploratória utilizando a técnica de grupo focal em três grupos assim distribuídos: 1) pessoas surdas; 2) familiares de surdos; 3) intérpretes da Libras. Foram realizadas duas reuniões com três grupos focais. A primeira teve o objetivo de explicar todos os detalhes da pesquisa, entregar um DVD, obter assinatura do Termo de Livre Consentimento e aplicação do questionário sociodemográfico. A segunda objetivou discutir e analisar a versão em Libras do WHOQOL-BREF. Os dados foram analisados com fundamentação na técnica de análise de conteúdo categorial temática proposta por Bardin. RESULTADOS: 100% dos participantes dos três grupos focais compreenderam e consideraram as questões relevantes para a qualidade de vida dos surdos. Na categoria de sugestão, o GF1 apresentou sugestões em 76,94% das questões, o GF2 apresentou 65,39% e o GF3 apresentou 73,08% de sugestões para as questões que precisavam de alterações. CONCLUSÕES: a escassez de produção científica sobre a utilização de grupos focais com pessoas surdas foi considerada fator desafiador. Este estudo evidenciou que a técnica de grupos focais com pessoas surdas terá maior êxito se composta por, no máximo, seis integrantes por grupo.