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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
71

[pt] A NOTÍCIA ENQUADRADA: COMO ALPHABET E META DETERMINAM O FORMATO DE CONTEÚDOS JORNALÍSTICOS NA INTERNET / [en] FRAMED NEWS: HOW ALPHABET AND META MOLD THE FORMATO OF JOURNALISTIC CONTENT ON THE INTERNET

DIOGO MADUELL VIEIRA 25 March 2024 (has links)
[pt] Esta dissertação visa discutir como os veículos de jornalismo impresso estão sendo levados a mudar os formatos de publicação de notícias para se adequar às normas impostas por gigantes das comunicações como Alphabet e Meta. O estudo discute como este processo se inscreve numa linha do tempo de constantes adaptações do material gráfico jornalístico que visavam o aumento de vendas de exemplares. Usamos conceitos da Economia Política da Comunicação, como os de Bolaño e Harvey, além de Zuboff para contextualizar o papel que as empresas detentoras do Google e Instagram têm na disrupção do modelo de negócios jornalismo. Comparamos os perfis no Instagram da Revista Trip e do portal G1, com o recorte das postagens no formato de carrossel de janeiro a junho de 2023. Propusemos a subdivisão das amostras em cinco categorias distintas, de acordo com suas especificidades narrativas. Constatamos que as convenções de diagramação de revistas e jornais impressos foram reconfiguradas em cards para se adaptar às exigências das redes sociais. / [en] This dissertation aims to discuss how print journalism outlets are being compelled to change news publication formats to conform to the standards imposed by communication giants such as Alphabet and Meta. The study explores how this process fits into a timeline of constant adaptations of journalistic graphic material aimed at increasing copy sales. We draw on concepts from the Political Economy of Communication, including those by Bolaño, Zuboff, and Harvey, to contextualize the role that Google and Instagram s parent companies play in disrupting the journalism business model. We compare the Instagram profiles of Revista Trip and the G1 portal, focusing on carousel-format posts from January to June 2023. We propose subdividing the samples into five distinct categories based on their narrative specificities. We observed that the layout conventions of print magazines and newspapers have been reconfigured into cards to adapt to the demands of social media.
72

跨國製藥廠的創新營銷模式 / Innovative marketing and sales model of an international pharmaceutical company

廖健亨, Liao, Chien Heng Unknown Date (has links)
本研究旨在如何透過創新的營銷模式,如電子醫藥行銷及電子醫藥平台,來解決跨國製藥廠在台灣面臨的困境。本研究以個案公司為研究對象,透過傳統策略規劃流程來做策略分析、策略擬定及策略執行。策略分析主要在分析內外部環境,外部環境,先透過五力分析來確認製藥產業的吸引力及哪一項競爭力是跨國製藥廠最需重視的,接著討論醫業環境的演變及對傳統營銷模式的衝擊。內部分析,主要針對個案公司做情勢分析,透過個案公司的組織目標、BCG矩陣分析模型、核心競爭力、品牌權益市場調查、高涉入購買決策過程分析、SWOT分析、商業模式和4C(四種交換成本)處分析來判斷情勢。從分析的結果來確認主要問題及機會,然後根據主要問題及機會來擬定相對策略,最後分析執行行動方案的成效來驗證策略的正確性。 / This study explores how the innovative marketing and sales model (such as eDetailing and Physician Digital Platform) can help to overcome the obstacles that international pharmaceutical company has been facing in Taiwan. This research is a case study for an international pharmaceutical company. The study is mainly focused on Taiwan’s pharma division. They study is structured in 3 major sections – strategy analysis, strategy defining and strategy execution. For the analysis, it focuses on analyzing external and internal environment. For the external environment, first apply the 5-force theory to identify the attractiveness of the industry and which competitive forces should be focused on. Then it discusses the evolution of the pharmaceutical industry in Taiwan and how it impacts the traditional sales model. The internal analysis focuses on the case study of the company. Use tools and models such as BCG Matrix, core competency, brand equity market research, buying process, SWOT, business model and 4 Costs model to analyze the studied company’s situation. Through the analysis, identify the key problem and opportunity and make corresponding strategies. At the final section, validate the strategy’s effectiveness through analyzing the execution of the innovative marketing and sales model initiatives.
73

Om papperstidningen försvann hade han fått psykos : En kvalitativ studie om tidningsdöden och unga universitetsstudenters nyhetskonsumtion / ”If the daily press dissapeared he would get a psychosis”

Bakalarska, Anna, Schytt, Alexandra January 2014 (has links)
This report shows a qualitative study on how six young adults in the ages between 20-30 who are students at Linnaeus University in Kalmar percieve their news consumption habits and their use of news media on digital platforms. The aim of the study is to examine whether the six students feel the strogest connection with the press where they were raised or where they currently live, why they choose to use the media platforms they do and what meaning the use of the media bare to the students. We have seen a lack of information concerning why young people choose to consume news online instead of in printed media. The study is focused on theories concerning what affects people in their choice of media platforms and channels. This report shows that geographic nature, the quality of the content and which political ideology the daily press is founded on does not affect the respondents choice of media. Our study shows that the most important factor for the respondents is that the platform is easily accesssible and flexible. We can also see that the dissapering of the printed newspaper is connected to generations and techonology.
74

Rediseño de la interfaz gráfca del aplicativo Rutas cortas de la marca Y tú qué planes en mejora de la experiencia del usuario / Redesign of the Rutas cortas application of the brand Y tú qué planes to improve the user experience

Milla Aguirre, Francesca Gianella 01 August 2021 (has links)
La pandemia de la Covid-19 ha afectado a la economía del Perú durante el año 2020, siendo el sector turismo uno de ellos. Las entidades encargadas como MINCETUR y Prom Perú han elaborado un plan de acción dentro del cual se centran principalmente en la reactivación del turismo interno, mediante estrategias de campañas expuestas en medios de comunicación y las principales plataformas digitales de la marca Y tú qué planes. Luego de un análisis realizado a dichas plataformas, se identifcó que el aplicativo móvil Y tú qué planes - Rutas cortas, presenta defciencias a nivel de experiencia de usuario, además de carecer de recursos visuales que componen la identidad de la marca. En este sentido el presente trabajo de investigación hace uso de la metodología del Diseño centrado en el usuario el cual se enfoca en identifcar las necesidades del público al que se dirige el producto, en este caso la app. Finalmente como solución a la problemática se planteó la reestructuración de la plataforma con el objetivo de optimizar y mejorar la interacción del usuario con la plataforma, entregándoles un producto confable y de calidad lo que ayudará a fortalecer su relación con la marca / The pandemic of Covid-19 has affected Peru’s economy during the year 2020, being the tourism sector one of them. The entities in charge such as MINCETUR and Prom Perú have developed an action plan within which they focus mainly on the reactivation of domestic tourism, through campaign strategies exposed in the media and the main digital platforms of the brand Y tú qué planes. After an analysis of these platforms, it was identifed that the mobile application Y tú qué planes - Rutas cortas, presents defciencies in terms of user experience, in addition to lacking visual resources that make up the brand identity. In this sense, this research work makes use of the user-centered design methodology, which focuses on identifying the needs of the target audience of the product, in this case the app. Finally, as a solution to the problem, the restructuring of the platform was proposed in order to optimize and improve user interaction with the platform, providing them with a reliable and quality product that will help strengthen their relationship with the brand. / Trabajo de Suficiencia Profesional
75

Plataforma de suscripción de productos saludables “QATURI CLUB”

Durand López , Eduardo Antonio, Galvez Segura, Xiomara Dayana, García Ubillus, Rodrigo Fernando, Gonzales Sánchez, Sofía Del Carmen, Guerrero Gudiel, Vera Lucía 06 July 2021 (has links)
En el último año, se ha apreciado innumerables problemas en varios países, mayormente, en los sectores económicos, políticos y sanitarios. El primero de estos ha sufrido muchos cambios debido al COVID-19 y sus variantes, lo que ha desencadenado que millones de empresas o emprendimientos tengan que parar o suspender sus operaciones, en otros casos han tomado la opción de adaptarse a esta ¨nueva normalidad¨. El efecto de esto ha sido el incremento del e-commerce en diferentes rubros del mercado, minimizando el comercio tradicional y generando un aumento en las interacciones de los negocios dentro de las redes sociales.  Qaturi Club es el nombre del proyecto que tiene como idea de negocio la suscripción y comercialización de productos saludables por medio de la implementación de una plataforma digital que permita crear una comunidad enérgica con el fin de reconstruir un mejor futuro en base a la alimentación saludable. Además, esta iniciativa trata de dar una solución sostenible centrada en cuidar la salud de las personas a través de la promoción de un estilo de vida sano. Otra característica especial de Qaturi es que cuenta con una variedad de productos para usuarios con distintas restricciones como preferencias veganas, vegetarianas, cero lácteos, cero gluten o clásicos, que normalmente no encuentran productos de su gusto en mercados, supermercados o tiendas online; ya sea por el precio, calidad del artículo o simplemente porque no existen muchas empresas que se dirijan a esos segmentos de la población.    Por otra parte, la globalización ha llegado a tantos lugares que el mundo empresarial es muy competitivo, específicamente, la industria tecnológica que se va potenciando cada día para tener alguna ventaja. Un claro ejemplo, son los nuevos modelos de negocio digitales como la venta de productos o servicios vía suscripciones, afiliaciones, crowfunding, entre otros. Es por eso, que para Qaturi se aplicaran estrategias innovadoras de marketing, operacionales y directivas, con el objetivo de fidelizar y optimizar la experiencia de las personas para el bienestar común. / In the last year, innumerable problems have been seen in several countries, mainly in the economic, political and health sectors. The first of these has undergone many changes due to COVID-19 and its variants, which has triggered millions of companies or ventures to have to stop or suspend their operations, in other cases they have taken the option of adapting to this "new normal". The effect of this has been the increase in e-commerce in different areas of the market, minimizing traditional commerce and generating an increase in business interactions within social networks. Qaturi Club is the name of the project whose business idea is the subscription and commercialization of healthy products through the implementation of a digital platform that allows creating an energetic community in order to rebuild a better future based on healthy eating. In addition, this initiative tries to provide a sustainable solution focused on taking care of people's health through the promotion of a healthy lifestyle. Another special feature of Qaturi is that it has a variety of products for users with different restrictions such as vegan, vegetarian, zero dairy, zero gluten or classic preferences, who normally cannot find products to their liking in markets, supermarkets or online stores; either because of the price, quality of the article or simply because there are not many companies that target these segments of the population. On the other hand, globalization has reached so many places that the business world is very competitive, specifically, the technology industry that is getting stronger every day to have an advantage. A clear example are the new digital business models such as the sale of products or services via subscriptions, affiliations, crowfunding, among others. That is why, for Qaturi, innovative marketing, operational and managerial strategies will be applied, with the aim of building loyalty and optimizing the experience of people for the common well-being. / Trabajo de investigación
76

TechnillionJobs : A digital platform for unemployed graduates / TechnillionJobs : En digital plattform för arbetslösa akademiker

Amer Al-Taie, Ziad January 2021 (has links)
TechnillionJobs is a solution consists of a digital web application, mobile App and a start-up. The solution is intended for helping unemployed Iraqi graduates & students at the final stages of their university studies network with employers locally and internationally. TechnillionJobs can give a bigger opportunity to easier find jobs/build a professional career, and therefore can be a contributing solution in reducing unemployment among graduates in Iraq. The purpose of the project is mainly to investigate and identify the reasons behind unemployment amongst Iraqi graduates as well as present a solution to reduce this problem and its negative effects. Also, to explore potential target groups, their needs and requirements for the product. The primary target groups were categorized as unemployed Iraqi graduates who can provide their knowledge and skills online, innovative companies who put a huge emphasis on their R&D department and educational companies that provide online courses & lesson plans. Primarily, the project group wanted to develop a concept that would respond to the problem statement by “only” launching a web application which in later development phases expanded to even a mobile App and start-up to provide real time services and offer On-demand Contracts (Explained in The Final Product section of this report) as well. In order to do a solid research in the problem area and come up with possible solutions and perform analysis, different scientific frameworks, methodologies and project tools such as Design Thinking, Agile methodology, Gantt-chart, Surveys and mini-risk calculation were used to make sure that the project execution follows a scientific structure. An overall timeline from the start of the project to the end is presented as well. The group has carried out this project in an iterative way where the user has always been in focus during a long dynamic development process. The opportunities for further development are many and, in the future, the product will be a more complete tool for connecting graduates with employers. Future business plans and goals are clarified in the Discussion section of this report. / TechnillionJobs är en lösning som består av en digital webbapplikation, mobil App och ett start-up. Lösningen hjälper arbetslösa irakiska akademiker och studenter i slutskedet av sina universitets-/högskolestudier knyta kontakter med arbetsgivare lokalt och internationellt. Detta kan ge en större möjlighet till att enklare hitta jobb/ bygga en yrkeskarriär, och kan därför vara en bidragande lösning för att minska arbetslösheten bland akademiker i Irak.  Syftet med projektet är främst att undersöka och identifiera orsakerna bakom arbetslöshet bland irakiska akademiker samt att presentera en lösning för att minska detta problem och dess negativa effekter. Också, att utforska potentiella målgrupper, deras behov och krav på produkten. De primära målgrupperna kategoriserades som arbetslösa irakiska akademiker som kan förse med sina kunskaper och färdigheter online, innovativa företag som lägger stor vikt på sina FoU-avdelningar och utbildningsföretag som tillhandahåller onlinekurser och lektionsplaner. Projektgruppen ville främst utveckla ett koncept som skulle svara på problemformuleringen genom att "endast" bygga en webbapplikation som i senare utvecklingsfaser utvidgades till även en mobil App och ett start-up för att tillhandahålla tjänster i realtid och erbjuda On-demand kontrakt (förklaras under rubriken The Final Product i denna rapport).  För att göra en gedigen forskning inom problemområdet och komma på möjliga lösningar och utföra analyser, användes olika vetenskapliga metoder och projektverktyg som Design Thinking, Agil produktutveckling, Gantt-schema, enkäter och mini-risk-beräkning för att se till att projekt genomförandet följer en vetenskaplig struktur. En övergripande tidslinje från projektets början till slutet presenteras också. Gruppen har genomfört detta projekt på ett iterativt sätt där användaren alltid har varit i fokus under en lång dynamisk utvecklingsprocess. Möjligheterna för vidareutveckling är många och i framtiden tänkas produkten att bli ett mer komplett verktyg för att länka akademiker med arbetsgivare. Framtida affärsplaner och mål klargörs i Discussion avsnittet i denna rapport.
77

E-commerce basado en la comercialización de productos de cuidado personal eco amigables: Eco Care / E-commerce based on the commercialization of eco-friendly personal care products: Eco Care

Caro Llanos, Ariana, Casasola Laines, Roy Richard, Hurtado Gutarra, Alexandra Trinidad, Luritta Otero, Mariana, Pisculich Felix, Dara Milenka 07 July 2021 (has links)
Hoy en día el cuidado personal de las mujeres con el uso de productos naturales es una gran tendencia, la cual genera un creciente interés de compra por parte de ellas. Sin embargo, a pesar de que en la actualidad existe una gran cantidad de emprendimientos que ofrecen este tipo de productos, algunos de ellos surgidos a partir de la coyuntura y otros han sido afectados por la misma, resulta difícil lograr ubicarlos para realizar las compras de manera fácil y sencilla. Esto se debe al bajo alcance que la mayoría de los emprendimientos tienen tanto en Facebook como en Instagram, lo cual genera que el usuario compre otro tipo de productos al no lograr encontrarlos de una forma rápida y práctica. A través del presente trabajo, se busca desarrollar un plan de negocio para dar solución al problema mencionado y tener en cuenta la viabilidad que este tendría. La misma comprende el desarrollo de una página web multimarca que sirva de canal de venta para los diversos emprendimientos que se sumen y que a su vez ésta le brinde una mayor exposición y profesionalismo a su negocio de cara al consumidor. Por lo cual, en primer lugar, se tuvo que realizar diversos estudios de viabilidad del proyecto, para los cuales se emplearon diversas entrevistas y encuestas tanto al público objetivo, como también a expertos del rubro de negocio. Asimismo, el presente documento valida la importancia y necesidad de cada elemento que compone de cierta forma a la organización. Con ello hacemos referencia a nuestros socios clave, recursos clave, canales de comunicación y demás elementos. Finalmente, se realizaron campañas con publicidad en redes sociales que nos permitieron generar una mayor interacción y un considerable número de ventas en la página web. / Nowadays, women's personal care with the use of natural products is a great trend, which generates a growing interest in their purchase. However, even though there are currently many businesses that offer this type of products, some of them emerged from the economic situation and others have been affected by it, it is difficult to locate them to make purchases in an easy and simple way. This is due to the low reach that most of the ventures have both on Facebook and Instagram, which generates that the user buys other types of products when not being able to find them in a fast and practical way. Through this work, we seek to develop a business plan to solve the problem and consider the feasibility that this would have. It includes the development of a multi-brand website that serves as a sales channel for the various enterprises that join and that in turn will provide them with greater exposure and professionalism to their business in the face of the consumer. Therefore, first, several feasibility studies of the project had to be carried out, for which several interviews and surveys to the target public, as well as to experts in the business area, were used. Likewise, this document validates the importance and necessity of each element that makes up the organization in a certain way. By this we refer to our key partners, key resources, communication channels and other elements. Finally, campaigns were carried out with advertising on social networks that allowed us to generate greater interaction and a considerable number of sales on the website. / Trabajo de investigación
78

Plataforma Digital MarketPet Place

Arias López, Juan Diego, Castro Cuneo, Danilo Martín, Chumacero Delgado, Nathalia Lizi, Espinoza Garcia, Cynthia 06 December 2020 (has links)
El presente proyecto tiene como finalidad demostrar que existen cambios positivos en el modelo de compra y consumo de personas que buscan satisfacer sus necesidades para con sus mascotas desde la comodidad de su hogar. Tomando en consideración la coyuntura actual por la pandemia de la COVID-19 y la oferta limitada en los supermercados o tiendas de conveniencia en relación a productos para mascotas, las plataformas digitales o portales web se muestran como una opción accesible, confiable y rápida para acceder a alimentos, accesorios y servicios. Asimismo, la alta demanda de mantener la salud de las mascotas por medio del consumo de medicinas, baños, cortes, comida medicada, etc., considerando los actuales protocolos sanitarios establecidos por el Gobierno Peruano, generan preocupación en los consumidores al no saber si el virus del COVID-19 está ingresando a su casa junto a su mascota. Las concentraciones de una amplia oferta en un solo sitio web hacen que la practicidad y aceptación de los usuarios sea una inminente regularidad en la forma de consumo. Desde una laptop o desde un Smartphone podrá encontrar en MarketPet Place lo que su mascota necesita. / The purpose of this project is to demonstrate that there are positive changes in the purchasing and consumption model of people who seek to satisfy their needs for their pets from the comfort of their home. Taking into account the current situation due to the COVID-19 pandemic and the limited supply in supermarkets or convenience stores in relation to products for pets, digital platforms or web portals are shown as an accessible, reliable and fast option to access to food, accessories and services. Likewise, the high demand to maintain the health of pets through the consumption of medicines, baths, cuts, medicated food, etc., considering the current sanitary protocols established by the Peruvian Government, generate concern in consumers as they do not know if the COVID-19 virus is entering your home with your pet. The concentrations of a wide offer in a single website make the practicality and acceptance of the users an imminent regularity in the way of consumption. From a laptop or from a Smartphone you will be able to find in MarketPet Place what your pet needs. / Trabajo de investigación
79

Proyecto Patelos

Figueroa Huamán, Almendra, Fuster Graham, Fernando, Pretell Palomino, Daniel Olegk, Pérez Olaechea, María del Carmen, Yangali Lluen, Diego Alfonso 03 March 2021 (has links)
El trabajo investigativo sobre la elaboración de un alimento orgánico y saludable como el paté de aceitunas con frutos secos (almendras) muestra la viabilidad de la ejecución, en base al análisis realizado en Lima Metropolitana a las personas de 18 a 65 años de edad de los niveles socioeconómicos (NSE) “A” y “B”, los cuales valoran mucho las nuevas tendencias saludables que tiene una marcada preferencia hacia consumir productos funcionales. En consecuencia, nos permitió detectar diferentes comentarios dónde expresaron una aceptable valoración de nuevas alternativas de alimentos saludables. Además, se identificó que muchas personas tienen pocas alternativas en el mercado para acompañar sus alimentos durante el desayuno o meriendas, estos otros alimentos caracterizados por su gran carga calórica y niveles de azúcar, grasas o sodio; Por ello, las personas buscan alimentos alternativos que muestran y destaquen por su valor agregado al ser orgánico e incluso de interactuar con envases eco amigables, lo cual aumenta su disposición a pagar. Por último, se halló que muchas personas están empezando a tener una mejor conciencia sobre su salud debido al contexto de la pandemia generada durante el año 2019, así como adquirirlos mediante un medio seguro y de poco contacto como lo puede ofrecer los canales online caracterizada por su fácil interacción en la búsqueda de información. Para poner en marcha el proyecto se consideró analizar la industria alimentaria enfocada a: consumidores, proveedores, tendencias alimentarias, competidores, entre otros factores externos de la empresa. También, se planificó los siguientes aspectos: Plan Estratégico, Plan de operaciones, Plan de Marketing, Plan de Recursos Humanos, así como un Plan de Responsabilidad Social y un Plan Financiero necesario. Los cuales contienen información necesaria para establecer estrategias puntuales para analizar la viabilidad del proyecto. Teniendo como resultado, una inversión inicial de 38,694 soles y consiguiendo durante el primer año de operación una pérdida de 6,807 soles, pero generando utilidad de 43,526 soles y 39,556 soles para el segundo y tercer año respectivamente. / The research work on the elaboration of an organic and healthy food such as olive pate with nuts (almonds) shows the feasibility of the execution, based on the analysis carried out in Metropolitan Lima to people from 18 to 65 years of age of the socioeconomic levels (NSE) "A" and "B", which highly value the new healthy trends that have a strong preference towards consuming functional products. Consequently, it allowed us to detect different comments where they expressed an acceptable valuation of new healthy food alternatives. In addition, it was identified that many people have few alternatives in the market to accompany their food during breakfast or snacks, these other foods characterized by their high caloric load and levels of sugar, fat or sodium; therefore, people look for alternative foods that show and stand out for their added value by being organic and even interacting with eco-friendly packaging, which increases their willingness to pay. Finally, it was found that many people are beginning to have a better awareness about their health due to the context of the pandemic generated during the year 2019, as well as acquire them through a safe and low contact medium as it can offer online channels characterized by its easy interaction in the search for information. To implement the project, it was considered to analyze the food industry focused on: consumers, suppliers, food trends, competitors, among other external factors of the company. Also, the following aspects were planned: Strategic Plan, Operations Plan, Marketing Plan, Human Resources Plan, as well as a Social Responsibility Plan and a necessary Financial Plan. These contain the necessary information to establish specific strategies to analyze the viability of the project. As a result, an initial investment of 38,767 soles and achieving during the first year of operation a loss of 6,807 soles but generating a profit of 43,526 soles and 39,556 soles for the second and third year respectively. / Trabajo de investigación
80

Hur kan en digital plattform tillämpas för att effektivisera patienthantering? : En kvalitativ fallstudie om implementering av en digital plattform för digitalisering av patienthantering ur ett leverantörsperspektiv / How can a digital platform be applied to streamline patient management? : A qualitative case study on the implementation of digital platforms for the digitization of patient management from a supplier perspective

Chahin, Pietro, Oskarsson, Christopher January 2020 (has links)
Digital platforms in healthcare have become an increasingly implemented tool to facilitate and streamline daily care work in hospitals and health centers. In parallel with the new digitized era, this digital transformation has had a major impact on individuals' ways of working in healthcare. It is thus significant that digital competence is prioritized to achieve the intended goals regarding streamlining patient management. The qualitative study sheds light on how digi-physical care affects everyday care work and the patient journey. The study also intends to conclude how digital care platforms affect everyday care work, what advantages and disadvantages can be distinguished. The main purpose of the study is to investigate how digital platforms can be implemented to streamline healthcare and thereby investigate such care platforms from an informatics perspective. The research question refers to, how digital platforms can be applied to streamline patient management, is framed from a supplier perspective of such care platforms. The methodology includes an online survey with 10 questions that 11 respondents answered. The survey is supplemented with three in-depth interviews. These in-depth interviews are conducted via the digital tool Microsoft Teams. These respondents are carefully selected to generate relevant first-hand information about the research topic. Based on the respondents' answers, it can be stated that all respondents considered that there are many positive advantages of using digital platforms in healthcare. These positive effects are achieved by implementing digital platforms in a well-thought-out and structured way. Respondents also then pointed out that care providers must be given the right conditions to adequately use the digital care platforms as part of their works. The extensive criticism that digital care providers have received has been encountered in the study. The main criticism is then that digital care providers more easily prioritize more manageable matters such as easier physical ailments especially for patients with higher socioeconomic status. Based on the survey, the importance of implementing digital care platforms from an equal opportunity perspective is emphasized. In the future, digital platforms need to be implemented and developed with the common goal of increasing accessibility for patients and offering more patient-centered healthcare. / Digitala plattformar inom hälso- och sjukvården implementeras allt mer med syfte att underlätta samt effektivisera det vardagliga vårdarbetet på sjukhus och vårdcentraler. Parallellt med den nya digitaliserade eran har denna digitala transformation haft en stor påverkan på individers arbetssätt inom hälso- och sjukvården. Det är därmed signifikant att den digitala kompetensen prioriteras för att uppnå de avsedda målen gällande effektivisering av patienthantering. Den kvalitativa undersökningen belyser hur den digifysiska vården påverkar det vardagliga vårdarbetet samt patienthantering. Studien ämnar även att dra slutsatser kring hur digitala vårdplattformar påverkar det vardagliga vårdarbetet, vilka för och nackdelar som går att urskilja. Syftet med studien är att undersöka på vilket sätt digitala plattformar kan implementeras för att effektivisera sjukvården och därmed bidra med ett forskningsbidrag till informatikämnet. Forskningsfrågan avser hur digitala plattformar kan tillämpas för att effektivisera patienthantering, ur ett leverantörsperspektiv. Datainsamlingen innefattar en online enkät i form av Google formulär med 10 frågor som 11 respondenter fick besvara. Detta kompletteras med tre intervjuer som utförs via det digitala kommunikationsverktyget Microsoft teams. Dessa respondenter är noggrant utvalda för att generera relevant kunskap kring forskningsämnet. Baserat på respondenternas svar går det att konstatera att samtliga respondenter ansåg att det finns många positiva fördelar med tillämpning av digitala plattformar inom hälso- och sjukvård. Positiva effekter uppnås genom att implementeringen av digitala plattformar sker på ett väl genomtänkt och strukturerat sätt. Merparten av respondenterna poängterade att det är viktigt att vårdgivarna ges rätt förutsättningar för att kunna arbeta utifrån den digitala plattformen. Den omfattande kritiken som digitala vårdgivare har fått påvisas i studien. Den främsta kritiken är att digitala vårdgivare prioriterar mer lätthanterliga ärenden såsom lättare fysiska åkommor för dem som har högre socioekonomisk status. Baserat på undersökningen poängteras vikten av att implementera digitala vårdplattformar ur ett jämställdhetsperspektiv. Framöver behöver digitala plattformar implementeras och utvecklas med den gemensamma målsättningen att öka tillgängligheten för patienter och erbjuda en mer patientcentrerad vård.

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