This paper discusses the relationship between hardiness personality and workers’ voluntary resignation from call center jobs. The aim is to understand the decision to leave through a subject’s personality. The hardiness personality questionnaire developed by Moreno, Garrosa and Gonzalez (2000) was administered to a sample of 81 telemarketers. A higher probability of voluntary resignation was found in those with low hardiness personality as well as in those with higher levels of education. The greater permanence of workers with a high level of hardiness personality shows that there are individual traits that facilitate the way in which the worker deals with the demands and the perception of the work setting, which influences the voluntary resignation decision in this type of organizations. / En el presente trabajo se analiza la relación entre la personalidad resistente, y el egreso voluntario de los trabajadores en call centers. Se pretende entender la decisión de egreso, a través de la personalidad. Se aplicó el cuestionario de personalidad resistente desarrollado por Moreno, Garrosa y Gonzalez (2000) a una muestra de 81 teleoperadores. Se encontró una probabilidad mayor de egreso voluntario en las personas con baja personalidad resistente así como las que cuentan con mayores niveles de escolaridad. Esto nos permite señalar que existen rasgos individuales que facilitan la gestión de las demandas y la percepción sobre el contexto laboral que influye en la decisión de egreso en este tipo de organizaciones. / Dans le présent travail, la relation entre la personnalité résistante et le départ volontaire des travailleurs dans les centres d’appels est analysée. Il est destiné à comprendre la décision de sortir, à travers la personnalité. Le questionnaire sur la personnalité résistante développé par Moreno, Garrosa et Gonzalez (2000) a été appliqué à un échantillon de 81 télévendeurs. Nous avons trouvé une probabilité plus élevée de départ volontaire chez les personnes à faible personnalité résistante ainsi que chez celles ayant un niveau de scolarité plus élevé. Cela nous permet de souligner qu’il existe des caractéristiques individuelles qui facilitent la gestion des demandes et la perception du contexte de travail qui influence la décision de quitter ce type d’organisation. / Neste trabalho se analisa, a relação entre a personalidade resistente e a saída voluntária dos trabalhadores em centros de chamada. Pretende-se compreender a decisão de saída, através da personalidade. Foi aplicado o questionário de personalidade resistente desenvolvido por Moreno, Garrosa e Gonzalez (2000) em uma mostra de 81 teleoperadores. Uma maior probabilidade de retirada voluntária foi encontrada em pessoas com baixa personalidade resistente assim como aqueles com níveis mais elevados de escolaridade. Isso nos permite apontar que existem traços individuais que facilitam o gerenciamento das demandas e a percepção sobre o contexto de trabalho que influencia a decisão de saída neste tipo de organizações

The aim of this dissertation is to examine gender differences in salutogenic functioning in military deployment. Salutogenisis focuses on the origin of health and wellness, and the salutogenic constructs sense of coherence (SOC), hardiness (PVS) and self-efficacy (SES) which were conceptualised focus on how individuals handle stressors positively and still remain healthy. Gender differences in military deployment were discussed, focusing on different stressors that impact on individuals' functioning when deployed. Empirically the salutogenic constructs: SOC, PVS and SES were measured. The population consisted of males and females working at 7 SAI Phalaborwa who were deployed in Kwa-Zulu Natal. Statistical techniques were applied to determine differences between males and females. The data was analysed statistically using the SPSS programme. Statistical significance was found in the SOC sub-scale "meaningfulness" and the PVS sub-scales "commitment" and "challenge". / Industrial and Organisational Psychology / M. Admin (Industrial and Organisational Psychology)

Afrikaans text / In hierdie navorsing is die waarde van salutogenese as paradigma in gesondheid­ sielkunde krities beskou en salutogenese as konstruk ondersoek. Antonvosky (1979) se aanspraak dat salutogenese 'n nuwe paradigma verteenwoordig, is krities teen die agtergrond van Kuhn se wetenskapsbeskouing en die metaforiese gebruik van die paradigmabegrip in die geesteswetenskappe geevalueer. Met die navorsing is bevind dat salutogenese wei as paradigma in gesondheidsielkunde funksioneer. Die verskille tussen salutogenese en patogenese in terme van aannames. metodologie, teoretiese onderbou en gedeelde waardes is om voldoende tot die slotsom te kom dat salutogenese in die vorm van 'n mini-revolusie akkumulatief tot navorsingsprestasie bydra. Daar word aanbeveel dat die paradigma eksplisiet gestel word ten einde navorsing volgens die salutogeniese beginsels te rig. Ten einde die konstruk 'salutogenese' te belig en bepalende persoonlikheidskenmerke in die salutogeniese paradigma te identifiseer, is 'n steekproef van 1983 voorgraadse studente aan UNISA geselekteer, in twee groepe verdeel, naamlik Blankes en Ander, en vraelyste wat koherensiebelewing, persoonlikheidsgehardheid, potensie, aangeleerde vindingrykheid, lokus van kontrole en selfdoeltreffendheid meet, is afgeneem. Die onderliggende dimensies van die konstrukte is deur faktorontleding blootgele. Produkmomentkorrelasies is bereken en tweede- ordefaktorontledings en bevestigende faktoranalises is uitgevoer. Die empiriese resultate dui daarop dat vir die Blankes aldie persoonlikheidskenmerke tot die konstruk bygedra het, terwyl aangeleerde vindingrykheid nie by die Ander tot salutogenese bygedra het nie. In terme van bepalende persoonlikheidskenmerke is by die Blankes bevind dat salutogenese uit twee tot drie dimensies bestaan. 'n Optimistiese lewensuitkyk, aktiewe betrokkenheid by die omgewing, spesifieke gedragsvaardighede wat streshantering vergemaklik en 'n persepsie van hulpbron­ beskikbaarheid is die ge'ldentifiseerde bepalende salutogeniese kenmerke. Vir die Ander het resultate aangetoon dat salutogenese 'n eendimensionele konstruk is wat verteenwoordigend is van 'n individu wat oor 'n optimistiese lewensuitkyk beskik, stimuli as verstaanbaar en betekenisvol waarneem en op grond daarvan aktief by die leefwereld betrokke is. Salutogenese manifesteer dus verskillend by die onderskeie kultuurgroepe en die onderliggende meganismes en dinamika wat tot salutogenese lei, toon oak kulturele verskille. Bevestigende faktorontledingsresultate toon aan dat al die dimensies van salutogenese nog nie gei"dentifiseer is nie en daar word aanbeveel dat salutogenese verder binne 'n oorkoepelende persoonlikheidsteorie ondersoek meet word. In bedryfsielkundige praktyk kan salutogenese gebruik word om stres­ weerbaarheid te verhoog. / In this research salutogenesis as new paradigm in health psychology was critically evaluated and salutogenesis as construct was clarified. Antonovsky's claim that salutogenesis is a new paradigm was evaluated against the background of Kuhn's view of science and the metaphorical use of the term 'paradigm' in the social sciences. This research concludes that salutogenesis is indeed a new paradigm in health psychology. Salutogenesis and pathogenesis differ sufficiently in terms of assumptions, methodology, specific theories and shared values that salutogenesis, as a mini revolution, contributes to accumulative scientific performance. The paradigm should however be stated explicitly in order to govern research according to salutogenic values. In order to clarify salutogenesis as construct and to identify determining personality characteristics in the salutogenic paradigm, a sample of 1983 undergraduate students from Unisa was selected, divided into two groups, namely Whites and Other, and questionnaires measuring sense of coherence, hardiness, potency, learned resourcefulness, locus of control and self-efficacy were administered. Factor analysis clarified the constructs' underlying dimensions. Product moment correlations were calculated, second-order and confirmatory factor analysis performed in order to clarify the structure of salutogenesis. The results identified that for the Whites all the personality characteristics contributed while learned resourcefulness did not contribute to salutogenesis for the other group. In terms of determining personality characteristics it was found for the White group that salutogenesis is a two or three dimensional construct consisting of an optimistic outlook and active participation in life's demands, specific behavioral skills that aid stress management and a perception of resource availability. For the other group, results indicated that salutogenesis is a unidimensional construct which is respresentative of an individual that has an optimistic outlook on life, evaluates stimuli as comprehensible and is actively involved in his/her own life. Salutogenesis thus manifest differently in different cultures and the underlying mechanisms and dynamics, leading to a salutogenic orientation, show cultural differences. Confirmatory factor analysis indicate that all dimensions of salutogenesis have not been identified and it is recommended that salutogenesis be studied within a broad personality theory. Salutogenesis can be used in industrial psychology to enhance individual stress resistance. / Industrial and Organisational Psychology / D. Litt. et Phil. (Bedryfsielkunde)

Text in Afrikaans / Salutogenese is 'n nuwe denkrigting wat die ouer patogeniese paradigma vervang. Daarvolgens word stres nie noodwendig in werkverband of in die mens se lewe as negatief gesien nie, maar as optimaliseringsmoontlikheid ten einde positiewe stres- en coping-uitkomstes te bewerkstellig. Hierdie navorsing het ten doel die ondersoek na die verband tussen Salutogenese en Werkorientasie as optimaliseringskonstrukte. Salutogenese is ondersoek deur onder andere te fokus op o Sin vir Koherensie o Persoonlikheidsgehardheid o Aangeleerde Vindingrykheid. Werkorientasie is ondersoek deur onder andere te fokus op o Organisasieverbintenis o Werkbetrokkenheid o Werkbevrediging. In die merra~uurron~dlerrsoelk is 'n persoonlikheidsprofiel van die optimaal-funksionerende mens saamgestel uit die eienskappe van die Salutogeniese mens en die optimaalfunksionerende werknemer, volgens intrapersoonlike (kognitiewe, affektiewe, konatiewe en fisiese) en interpersoonlike eienskappe. In die empirriese cmdlerrsoelk is 'n battery bestaande uit meetinstrumente van die konsepte, na studente uitgestuur. Die steekproef (N = 934) is in twee groepe verdeel, te wete Blankes en Ander, ten einde betekenisvolle resultate te verkry. Die battery is gefaktoranaliseer, alfa-koeffisiente is bepaal en items is geselekteer waarop die resultate gebaseer is: Produkmomentkorrelasies tussen die konsepte is vir elke groep bepaal, asook beduidende verskille tussen groepe. LISREL-ontledings is gedoen ten einde die konseptualisering van die twee konstrukte te bepaal. Uit die empiriese bevindings blyk dit dat die verskillende konsepte onderling verband hou en die konstrukte verteenwoordig. Hieruit kon 'n profiel van die Salutogeniese mens en die optimaal-funksionerende werknemer volgens intra- en interpersoonlike eienskappe opgestel word. Die verband wat die LISREL-ontledings tussen die twee konstrukte bevind het, het die integrering daarvan tot persoonlikheidsprofiel van die optimaal-funksionerende mens, bevestig. Laastens is die empiriese bevindings met die literatuurprofiel ge"integreer en daar is bevind dat daar grootliks ooreenstemming tussen die literatuur en die empiriese bevindings bestaan. Met die navorsing is bevind dat Salutogenese en Werkorientasie as twee afsonderlike konstrukte bestaansreg het, maar dat dit wei oak beduidend verband met mekaar hou. Met die integrering van die literatuur en die empiriese bevindings, is daar tot die gevolgtrekking gekom dat die verband tussen die twee konstrukte optimalisering simboliseer. Dit figureer as intra- en interpersoonlike eienskappe by die optimaal-funksionerende mens. / Salutogenesis is a new approach which replaces the old pathogenic paradigm. In terms of this approach, stress need not necessarily be viewed negatively in the workplace or in the private lives of man, but as an opportunity for optimisation which can lead to positive outcomes regarding stress and coping. The purpose of this research was to investigate the relationship between Salutogenesis and Work Orientation as two constructs of optimisation. Salutogenesis was investigated by focusing on: o Sense of Coherence o Hardiness o Learned Resourcefulness. Work Orientation was investigated by focusing on: o Organisational Commitment o Job Involvement o Job Satisfaction. In the literature survey, the personality profile of the optimally functioning person was compiled, using the integration of the personality profile of the Salutogenic person with the personality orientation profile of the optimally functioning worker. This was done according to intrapersonal {cognitive, affective, conative and physical) and interpersonal characteristics. In the empirical investigation a battery of questionnaires dealing with the various concepts was mailed to students. The sample {N=934) was divided into two groups, namely Whites and Others, in order to obtain meaningful results. The battery was subjected to factor-analysis and coefficient alpha was calculated in order to select items on which the results could be based. Product-moment correlations for each group were calculated for the various concepts and significant differences were determined. LISREL-analyses were performed to conceptualise the two constructs. The empirical findings indicate that the different concepts which constitute the two different constructs are interrelated. The relationship between the two constructs was confirmed by a LISREL-analysis, thus validating the integration of the two constructs into a personality profile of the optimally functioning person according to intra- and interpersonal characteristics. The empirical constructs could finally be integrated with the literature profile. The research established that Salutogenesis and Work Orientation should be regarded as independent, yet related constructs. The integration of the literature and the empirical findings suggests that both constructs symbolise optimisation and manifest as intra- and interpersonal characteristics of the optimally functioning person. / Industrial and Organisational Psychology / D. Com. (Industrial Psychology)

The aim of this dissertation is to establish the factor structure of six salutogenic constructs. The six constructs are conceptualised form the salutogenic paradigm - namely sense of coherence, hardiness, self-efficacy, learned resourcefulness, locus of control and potency. A personality profile of the salutogenic functioning person as well as relevant international and South African research are presented. Measurements for the six constructs and biographical data are administered to a representative sample of 100 administrative officers. The instruments were found to be reliable in this study. Pearson product moment correlations indicated that salutogenesis does not differentiate between gender, race or qualification, and that coping ability increases with age. Factor analysis indicated a distinct three factor structure consisting of sense of coherence, hardiness and a combination of self-efficacy and potency (self-control). Confirmatory factor analysis indicated a good fit confirming the literature on and personality profile of the salutogenic functioning individual. / Industrial and Organisational Psychology / M. Admin. (Industrial Psychology)

The purpose of this study was to investigate the relationship between physical activity, social support and hardiness as predictors of occupational stress in Swedish upper secondary school teachers. Effects with respect to gender were also examined. A convenience sample of teachers (n=145) from three different municipalities participated in a cross-sectional survey. The results indicated that physical activity, social support and hardiness significantly predicted the level of occupational stress in upper secondary school teachers. Despite female teachers reporting significantly higher levels of stress compared to males, no interaction effects between gender and physical activity, social support or hardiness were found. In summary, physical activity, social support and hardiness appear to provide stress buffering effects for male and female teachers alike. Implications of the findings and suggestions for further research are discussed. / Målet med denna studie var att undersöka förhållandet mellan fysisk aktivitet, socialt stöd och stresstålighet som prediktorer av arbetsrelaterad stress hos svenska gymnasielärare. Könsskillnader för respektive effekt på nivå av stress undersöktes. Ett bekvämlighetsurval av lärare (n=145) från tre olika kommuner deltog i vår tvärsnittsstudie. Resultaten pekade på att fysisk aktivitet, socialt stöd och stresstålighet signifikant predicerar nivån av arbetsrelaterad stress hos gymnasielärare. Trots att kvinnliga lärare rapporterade signifikant högre nivåer av arbetsrelaterad stress i jämförelse med manliga lärare fann vi ingen signifikant interaktionseffekt mellan kön och fysisk aktivitet, socialt stöd eller stresstålighet. Sammanfattningsvis framstår det som att fysisk aktivitet, socialt stöd och stresstålighet förser stresskyddande effekter för både manliga och kvinnliga lärare. Implikationer av fynden och förslag på framtida forskning diskuteras.

anglicky Objectives: This thesis aims to investigate whether we can predict the general and sport- specific quality of life of athletes with physical disabilities based on selected positive psychological constructs (resilience, hardiness and grit). Method: Forty players of para ice-hockey and wheelchair rugby (of which only two were women) underwent this study. The data were obtained by a questionnaire, compiled by Professor Martin from Wayne State University, which contains six parts: general information, life satisfaction, grit, resilience, sports engagement and hardiness. The "translation and reverse translation" method was used to translate the questionnaire. We used the statistical program IBM SPSS 2200 to analyze the obtained data. Results: Life satisfaction can be best predicted on the basis of hardiness (R = 0.686), but also resilience (R = 0.496) and grit (R = 0.340). We can predict sports engagement only based on resilience (R = 0.374). We recommend searching for other possible positive constructs that could better predict sports engagement. Key words: quality of life, sport engagement, life satisfaction, resilience, hardiness, grit, para ice hockey, wheelchair rugby

No description available.

Объектом исследования явилась жизнестойкость подростков. Предметом исследования стали психологические корреляты жизнестойкости подростков. Магистерская диссертация состоит из введения, двух глав, заключения, списка литературы (94 источника) и приложения, включающего в себя бланки применявшихся методик. Объем магистерской диссертации 113 страниц, на которых размещены 12 рисунков и 15 таблиц. Во введении раскрывается актуальность проблемы исследования, разработанность проблематики, ставятся цель и задачи исследования, определяются объект и предмет исследования, формулируются основная и дополнительные гипотезы, указываются методы и эмпирическая база, а также этапы проведения исследования, научная новизна, теоретическая и практическая значимость работы. Первая глава включает в себя обзор иностранной и отечественной литературы по теме исследования, описание структуры жизнестойкости, предложенной С. Мадди, характеристику жизнестойкости в подростковом возрасте. Представлены разделы, посвященные взаимосвязи самооценки и жизнестойкости, а также взаимосвязи копинг-стратегий и жизнестойкости. Выводы по первой главе представляют собой итоги по изучению теоретического материала. Вторая глава посвящена эмпирической части исследования. В ней представлено описание организации и методов проведенного исследования и результатов, полученных по всем использованным методикам: методике Дембо-Рубинштейн (в модификации А. М. Прихожан), копинг-тесту Р. Лазаруса и С. Фолкман (в адаптации Л. И. Вассермана), Тесту жизнестойкости С. Мадди (в адаптации Д. А. Леонтьева, Е. И. Рассказовой) и Личностному опроснику Г. Айзенка (EPI). Также в главе представлены сравнительный, корреляционный и факторный анализ результатов исследования. Выводы по главе 2 включают в себя основные результаты эмпирического исследования. В заключении в обобщенном виде изложены результаты теоретической и эмпирической частей работы, а также выводы по выдвинутым гипотезам, обоснована практическая значимость исследования и описаны возможные перспективы дальнейшей разработки данной проблематики. / The subject matter of the study is hardiness in adolescents. The object matter of the study is psychological correlates of hardiness in adolescents. The master's thesis consists of an introduction, two chapters, conclusions, a list of references (94 sources) and an annex including the blank forms of the applied methods. The volume of the master`s thesis is 113 pages, which include 12 figures and 15 tables. The introduction reveals the relevance of the chosen research problem, the level of development of the problematics; the objective and the tasks of the study are set, the subject matter and the scope of the research are determined, the basic and additional hypotheses are formulated, the methods and the empirical base are defined, as well as the stages of the research, its scientific novelty, theoretical and practical significance of the work. The first chapter includes a review of foreign and domestic literature on the research topic, a description of the structure of hardiness offered by S. Maddi, characteristics of hardiness in adolescence. The sections devoted to the relationship between self-esteem and viability, as well as the relationship between coping strategies and hardiness, are presented. Conclusions on the first chapter are the results of the study of theoretical material. The second chapter is devoted to the empirical part of the study. It includes a description of the organization and methods of the study, as well as the results obtained due to the applied methods: a Method of Self-Esteem Measurement by Dembo-Rubinstein (in the modification of A.Prikhozhan), a Ways of Coping Questionnaire by R. Lazarus and S. Folkman (adapted by L. Wasserman), a Hardiness Test by S. Maddi (adapted by D. Leontiev, E. Rasskazova) and G. Eysenck Personality Questionnaire (EPI). Also, the chapter presents a comparative, correlation and factor analysis of the results of the study. The findings of Chapter 2 are the main results of the empirical study. In the conclusion, brief results of the theoretical and empirical parts of the work are presented, as well as conclusions on the hypotheses. The practical significance of the study is substantiated and possible prospects for further development of the problematics are described.

Объектом исследования явились личностные и поведенческие характеристики невесток. Предметом исследования стали взаимосвязи показателей личностных (жизнестойкости, психологического благополучия, локуса контроля) и поведенческих (копинг-стратегий) особенностей у невесток с разным отношением к свекрови. Магистерская диссертация состоит из введения, трех глав, заключения, списка литературы (62 источника) и приложения, включающего в себя бланки применявшихся методик. Объем магистерской диссертации 101 страница, на которых размещены 2 рисунка и 21 таблица. Во введении раскрывается актуальность проблемы исследования, разработанность проблематики, ставятся цель и задачи исследования, определяются объект и предмет исследования, формулируются основная и дополнительные гипотезы, указываются методы и эмпирическая база. Первая и вторая главы включают в себя обзор иностранной и отечественной литературы по теме исследования. Первая глава включает в себя описание межпоколенных взаимоотношений в семье. Вторая глава включает в себя описание структуры жизнестойкости, предложенной С. Мадди, совладающего поведения, психологического благополучия и локуса контроля в современной психологии. Выводы по первой и второй главам представляют собой итоги по изучению теоретического материала. Третья глава посвящена эмпирической части исследования. В ней представлено описание организации и методов проведенного исследования и результатов, полученных по всем использованным методикам: «Самооценка тревожности» Ч. Д. Спилбергера, адаптация Ю. Л. Ханина, «Шкала ситуативной тревожности», «Тест жизнестойкости» С. Мадди, адаптация Д. А. Леонтьева, Е. И. Рассказовой, «Шкала психологического благополучия» К. Рифф, адаптация Н. Н. Лепешинского, опросник «Локус контроля» Дж. Роттера, опросник «Копинг-стратегии» Р. Лазаруса. Также в главе представлены сравнительный и корреляционный анализ результатов исследования. Выводы по главе 3 включают в себя основные результаты эмпирического исследования. В заключении в обобщенном виде изложены результаты теоретической и эмпирической частей работы, а также выводы по выдвинутым гипотезам, обоснована практическая значимость исследования и описаны возможные перспективы дальнейшей разработки данной проблематики. / The object of the study was the personal and behavioral characteristics of daughters-in-law. The subject of the study was the relationship of indicators of personal (hardiness, psychological well-being, locus of control) and behavioral (coping strategies) features in daughters-in-law with a different attitude to mother-in-law. The master's thesis consists of an introduction, three chapters, conclusion, list of references (62 sources) and an Appendix, including the forms of the applied techniques. The volume of the master's thesis is 101 pages, which contains 2 figures and 21 tables. The introduction reveals the relevance of the research problem, the development of the problem, the purpose and objectives of the research, the object and subject of the research, the main and additional hypotheses are formulated, the methods and the empirical base are specified. The first and second chapters include a review of foreign and domestic literature on the topic of the study. The first Chapter includes a description of intergenerational relationships in the family. The second Chapter includes a description of the structure of hardiness offered by S. Maddi, coping behavior, psychological well-being and locus of control in modern psychology. Conclusions on the first and second chapters are the results of the study of theoretical material. The third Chapter is devoted to the empirical part of the study. It describes the organization and methods studies and the results obtained for all methodologies used: "self-rating anxiety" C. D. Spielberger, "Scale of anxiety" (adapted of Y. L. Hanin), a Hardiness Test by S. Maddi (adapted by D. Leontiev, E. Rasskazova), "Scale psychological well-being," K. Riff (adapted N. N. Lepeshinskiy), the questionnaire "Locus of control" John. Rotter; and a technique designed to study behavioral characteristics: the questionnaire "Coping strategy" R. Lazarus. The Chapter also presents a comparative and correlation analysis of the results of the study. The conclusions of Chapter 3 include the main results of the empirical study. In conclusion, the results of the theoretical and empirical parts of the work, as well as conclusions on the hypotheses put forward, the practical significance of the study and the possible prospects for further development of this problem are described in a generalized form.