This thesis aims to investigate the secondary transfer effect of contact, a phenomenon whereby contact with one outgroup leads to improved attitudes towards other, non-contacted outgroups. While evidence mounts for the existence of secondary transfer effects, its underlying mediation processes remain poorly conceptualised and thus, poorly understood. Thus, in this thesis, I aimed to clarify the conditions under and the processes by which the secondary transfer effect works. Chapter 1 introduces intergroup contact theory and traces its development from the contact hypothesis (Allport, 1954) to the uncovering of the secondary transfer effect. Based on theory from all aspects of intergroup contact research, Chapter 1 proposes a theoretically reformulated approach to understanding the deprovincialization hypothesis by way of (1) diversity beliefs, (2) the development of a multicultural outlook on intergroup relations, and (3) a more nuanced understanding of when ingroup identity is likely to relate ethnocentrically to outgroup attitudes. Point three more specifically looks at the role of social dominance orientation as a moderator of the relationship between ingroup identification and outgroup attitude. Chapter 1 also provides an extension to the attitude generalization hypothesis by considering the role that similarity gradients play. Chapter 2 discusses methodological considerations important to the analysis strategy used throughout the thesis. Six empirical investigations across three contexts—England (Studies 1 and 2), Northern Ireland (Studies 3 and 4) and South Africa (Studies 5 and 6) set out to test the secondary transfer effect and the hypotheses offered in Chapter 1. Across three cross-sectional studies (Studies 1, 2, 3, and 4), a three-wave longitudinal study (Study 5) and an experimental study (Study 6), I was able to show the following: (a) that attitude generalization is a robust mediator of the secondary transfer effect (Studies 1, 2, 3, 4, and 5); (b) similarity gradients qualify the attitude generalization process such that attitudes generalize more strongly between outgroups that are perceived to be similar (Studies 3, 4, and 5); (c) that diversity beliefs (Study 2) and multiculturalism (Study 4), as alternative interpretations of the deprovincialization effect, mediate the secondary transfer effect; (d) social dominance orientation moderates the relationship between ingroup identification and outgroup attitude (Study 3); (e) that the deprovincialization and attitude generalization hypotheses are not independent, but rather interrelated processes of the secondary transfer effect (Studies 2, 3, and 4); (f) that experimentally manipulated forms of extended contact can lead to the secondary transfer effect because group categories and membership are made salient during the extended contact experience (Study 6); and (g) that it is contact that leads to wider attitude generalization rather than less prejudiced people seeking contact from a wider pool of social groups (Study 5). Furthermore, owing to their three-wave longitudinal (Study 5) and experimental (Study 6) designs, these two studies provide the most convincing evidence of the causal nature—from contact to reduced prejudice—of the secondary transfer effect to date. Taken together, these six studies provide a wealth of critical support for the secondary transfer effect as well as for the reformulated deprovincialization and the extended attitude generalization hypotheses.

abstract: Arizona’s district and charter communities have a history of conflict, including working against each other when advocating policy positions at the state legislature. The purpose of this research was to improve the relationship between the district and charter communities through an intervention based on intergroup contact theory. Through her personal network, the researcher formed and facilitated the Arizona Initiative for Public Education Dialogue (AZ iPED), comprised of eight district superintendents and charter leaders. This mixed-methods, action research study explored what happened when Arizona school district superintendents and charter school leaders were brought through intergroup contact to discuss potential policies they could jointly support. This study addressed the following three research questions: To what extent does intergroup contact increase allophilia (positive attitudes) between Arizona school district and charter school leaders? In what ways do participants voice allophilia during in-group dialogue? How do school district superintendents and charter school leaders socially construct and negotiate narratives that support the conflict between their two communities? The members of AZ iPED met four times from October through December, 2016. Allophilia (positive feelings toward the outgroup) data included an Allophilia Scale administered at the beginning and end of the study and transcripts of first and second in-group district and charter focus groups. Results are reported through descriptive statistics, Wilcoxon signed ranks of matched samples, and content analysis. Findings indicated a non-statistically significant increase in allophilia. Content analysis also indicated increases in the quantity and quality of allophilia talk. Narrative analysis of conflict talk generated the four following themes: competition sets the stage for conflict, actions construct conflict, perceptions sustain conflict, and conflict causes feelings. Those themes provided structure for compiling a collective District Narrative and collective Charter Narrative, which were further analyzed through the lens of conflict-sustaining collective narratives. Narrative analysis of select portions of the transcript suggested processes through which conflict-sustaining narratives were constructed and negotiated during intergroup contact. / Dissertation/Thesis / Doctoral Dissertation Leadership and Innovation 2017

In the aftermath of mass violence or harm perpetrated against one group by another, commemoration or memorialization processes held by the victim group are often a space in which narratives of impact and suffering are expressed and shared. While there may be no formal or direct calls for justice or policy during these commemoration processes, prior research indicates that such public forums, ranging from truth commissions to museum exhibits, may have diverse impacts on individual emotions as well as attitudes towards the broader conflict implicated (Humphrey, 2000; Reeves & Heath-Kelly, 2020). The current work proposes a closer examination of such intragroup commemoration processes for reflecting and sharing statements of ingroup suffering, specifically examining the possibility that intragroup communication of victim narratives can lead to a range of conflict perpetuating and conflict resolution attitudes, dependent on the type of narrative communication and subsequently evoked emotions. Across three studies, the research explores how sending and receiving ingroup victim narratives across both private and public contexts can lead to divergent emotional experiences, and thus divergent outcomes for intergroup conflict related attitudes. Study 1, a quasi-experiment found that the relationship between feelings of empowerment and peaceful conflict resolution attitudes was strengthened for Americans who reflected on the impact of 9/11 during its commemoration day in contrast to a non-commemorative day, just as the association of meaning derived from conflict with conflict perpetuating attitudes was also strengthened. Study 2 experimentally manipulated the public process of sending narrative communication, in contrast to private reflection, and demonstrated that the public context significantly increased both feelings of empowerment and meaning derived from conflict and replicated the downstream impacts on conflict attitudes of Study 1. Finally, Study 3 extended these findings by adding a receiving component to the narrative communication, which resulted in higher levels of ingroup identity, as well as lower levels of peaceful conflict resolution support. Together, these three studies help to illustrate the complexity of both the psychological processes and resultant conflict attitudes that can arise from communicating narratives of ingroup suffering.

This thesis is an interdisciplinary project in experimental social psychology, psychopharmacology, neuroscience, and neuroethics. The role of emotion in higher order psychological processes – social and moral judgments – was investigated. Specifically the role of noradrenergic mediated emotional arousal was researched. Behavioural studies demonstrated that acute beta adrenergic blockade with propranolol led to a reduction in negative implicit racial associations and also a modification of moral decision making. These findings suggest that basic affective processes might be causally relevant for higher order evaluations. However, enhancement with the noradrenergic potentiating agent reboxetine did not show effects opposite to those of propranolol on racial attitudes or moral judgments, which might indicate that emotional arousal, specific to beta-adrenoceptors might be involved in the effects of propranolol. Further a pharmacological fMRI study demonstrated that the activation pattern in brain regions commonly associated with intergroup bias -- such as the amygdala, insula, dorsolateral prefrontal cortex, and fusiform gyrus -- was affected by propranolol, and that the effect in the amygdala was correlated with implicit racial bias. Taken together the research suggests that automatic emotional arousal plays a role in higher order psychological processes, such as moral and social judgments, which aids the understanding of the underlying neurobiology of such processes. Finally, the ethical implications – such as the prospect of pharmacological moral enhancement – are discussed. The findings also suggest that the moral and social effects of already widely used psychotropic medications should be subject to further empirical and ethical investigation.

This thesis investigates 'self-segregation,' the voluntary separation and clustering of ethnic groups within a diverse environment that ostensibly provides opportunities for intergroup contact. While previous research has demonstrated self-segregation within such settings, using either self-reports, observations of behaviour, or social network analysis (SNA), such studies tend to be mono-methodological and cross-sectional. I review this literature in Chapter 1. I then present three empirical chapters which provide both longitudinal data and comparisons between observations, surveys, and SNA: Chapter 2, with two observational studies of seating patterns in a diverse sixth form cafeteria (Studies 1 and 2), and a third observational study in a diverse secondary school (Study 3); Chapter 3, where I report an SNA study collected from the first-year students at the same secondary school (Study 4); and Chapter 4, where I report the results from a self-report survey in the sixth form college, where students indicate their cafeteria seating preferences (Study 5). In Chapter 5, I discuss these findings, summarising 1) the strong self-segregation, and inclination towards self-segregation, found in all studies; 2) the comparisons between the two educational settings, where younger students were both more likely to be gender segregated, and to increase in ethnic integration over time; 3) the greater inclination of Asian British students than White British students to ethnically integrate; and 4) the need for further research triangulating multiple methods. From these conclusions, I suggest implications for targeted interventions, and argue the continued (and indeed, heightened) need for the contributions of social psychologists in public and policy discourse on ethnic integration.

Motivated by the ongoing and widespread xenophobia in South Africa, this study explores the experiences of health access and the health sector by refugees and asylum seekers so as to understand intergroup relations, and more specifically the tensions between nationals and non-nationals. In achieving this, an ethnographic fieldwork was conducted in Cape Town, South Africa during Spring 2017; semi-structured interviews with refugees and asylum seekers provide the material for analysis to identify key perceptions on health and xenophobia to shed light on what possible peacebuilding initiatives should address. Key themes uncovered that intergroup violence based on nationality is prevailing in the areas and townships where refugees and asylum seekers live side by side with (black) South Africans. The presence of violence and the fear of risk of violence appear to fuel intergroup resentment and hostility. The lack of social well-being of the refugee became apparent in their frustrations in attaining safety in their everyday life. Moreover, it positions them so that they are unable to improve their own situation and attain health, health access, and health rights. Additionally, it found that a major obstacle to the realisation of health is connected to legal documentation as well as perceived competition for scarce health service. Specifically, it uncovered the perception of assumed hostile attitude (or fear hereof) by nationals among refugees and asylum seekers constitute both visible and invisible access barriers to the public health system and social integration. The application of the instrumental group conflict theory to the ethnographic interview material thus showed that to end what I term ‘norms of protracted social conflict rooted in xenophobia’, refugees and asylum seekers access to and treatment in the health sector is integral for their inclusion into society. It can simultaneously foster relations with the locals and, at the same time, allow for an everyday life wherein the individual can participate in and contribute to the South African society.

Rapid urbanisation is a global phenomenon on the rise. If managed poorly by the cities affected, it may lead to, e.g. segregation, air pollution and civil unrest. In order to avoid these problems and to achieve Sustainable Development Goals, 10, reduce inequality within and among countries and 11, make cities and human settlements inclusive, safe, resilient and sustainable, urbanisation policies must be functional, robust and socially sustainable so that the organic growth or poorly executed policies does not lead to problems like segregation, tensions between the inhabitants and civil unrest. This study takes a closer look at a one mega city’s attempt to cope with their rapid urbanisation, the Socio-Economic Stratification (SES) system of Bogotá, Colombia to see if it is a sustainable and efficient urbanisation policy. Semi-structured interviews were conducted in two areas of Bogotá where neighbourhoods are characterised by a significant difference in SES levels. Social Identity Theory and the Social Identity Model of System Attitudes were adopted to analyse the results, focusing on the formation of group identities in the neighbourhoods, intergroup conflictual behaviour, relationships and contact to see whether there exist peaceful coexistence or intergroup conflictual behaviours between the members of the SES systems different levels. The study shows a passively supported but not actively endorsed system, a tendency to place strong classification and stigmas on individuals based on their SES level, the lack of relationships and contact between neighbourhoods, and social identities with intergroup conflictual behaviour in three out of four areas investigated. A less conflictual behaviour is found in individuals that have lived in other SES levels or has had much contact with people from there. The results suggest that urbanisation policies, not only in Bogotá but worldwide, should be implemented where inhabitants are encouraged to interact and diminish segregation. As the segregation stemming from the SES system is causing tensions between the members of the different SES levels and may lead to civil unrest. This study contributes to the deficit in empirical data that exists on the SES system and will work to spark a debate on its implications and highlight people’s experiences from it. The results will also work as material for future research on the SES system and other urbanisation policies worldwide.

The aim of this thesis was to investigate whether self-report measures of contact are valid for use in research testing the ‘contact hypothesis’. The vast majority of contact research has relied on the assumed validity of self-report methods of data collection (Pettigrew & Tropp, 2006), even though the potential weaknesses of self-report methodology generally have been well documented. This reliance is necessary, as self-reports remain the only practical method so far developed of measuring certain of the facilitating conditions developed by Allport (1954/1979), and particularly of direct and indirect cross-group friendship (Pettigrew, 1998; Wright, Aron, McLaughlin-Volpe, & Ropp, 1997). However, if self-reports are not a valid method for measuring contact, the derived implications of a large portion of the research effort are potentially flawed. This thesis attempted to address this important oversight, using a variety of methods to investigate whether the use of self-reports in future research on intergroup contact is appropriate. Studies 1 and 2 demonstrated that self-reports of contact show considerable resistance to context effects, particularly in comparison with self-reports of the more subjective construct of attitudes. Studies 3-5 demonstrated that self-reports of contact agree with the observer-reports of a single observer who knows the target intimately – the spouse or parent. Studies 6 and 7 replicate this agreement through the consensually supported observer-reports of three close friends of the target, thereby reducing any variance due to individual response biases. Finally, studies 8 and 9 demonstrate the concurrent criterion-related validity of self-reports of contact, in that they are able to predict contact on a very large online network called Facebook, on which real-world rather than purely online friendships are primarily represented. These findings offer considerable support for the validity of self-reports as a suitable method for measuring contact. As self-reports remain the only method which has thus far proven suitable for the measurement of those aspects of contact which are essential for exploration of the contact hypothesis, this thesis presents a very heartening and optimistic conclusion and supports the continued use of self-reports in contact research.

This paper aims to address possible psychoanalytical explanations for the heinous acts in which terrorists, particularly ISIS, engage. It focuses on Harold D. Lasswell’s principles of the id, ego, and superego as well as Tajfel and Turner’s social identity theory. Within the framework of these two theories, relevant psychological and social psychological theories are discussed in order to explore a possible connection between the psyche of violent perpetrators and their actions. By exploring these connections, I find that there may be more nuanced psychological explanations for these violent acts, which could lead to new methods of weakening perceived biases, intergroup conflicts, and extremist behavior.

Vicarious humiliation as a devaluing intergroup event is a rather common experience, which has the potential to adversely influence present and future intergroup relations. Based on an extensive literature review and previous research, we hypothesised that highly identified group members experience an intensified feeling of humiliation after witnessing an ingroup member being humiliated when compared to low identifiers (Hypothesis 1), that the role of visual exposure as situational determinant of humiliating events, the appraisals, and the emotional patterns elicited, differ between personally and vicariously humiliating events (Hypotheses 2a, 2b, 3 and 4), and lastly, that vicarious humiliation regulated through emotional blends leads to behavioural intentions that influence future intergroup relations (Hypotheses 5a to 5c). Evidence for our hypotheses was exploratively and experimentally provided in six studies. Results implied that vicarious humiliation is a common experience, that visual exposure as situational determinant is more important for personally than vicariously humiliating events, and that humiliation is indeed a blended emotion (Study 1, N = 1048). Moreover, results showed that highly identified group member feel relatively stronger humiliated (Study 2, N = 175), that the appraisal and emotional patterns are related to identity processes (i.e., personal and vicarious humiliation) (Study 3, N = 74; Study 4, N = 359; Study 5 = 376), and that the feeling of humiliation and accompanying emotions regulate the relationship between vicariously humiliating events and the intentional responses such as avoidance, non-normative approach, dehumanisation and social exclusion (Study 6, N = 998). Overall, our results imply that vicarious humiliation as an emotional experience has the potential to provoke intergroup conflict. SUMMARY The present research studied a phenomenon that we are all familiar with – being humiliated. Unfortunately, this is an experience that is rather common as we might not only experience to be humiliated personally but also to be humiliated on behalf of others. It is this vicarious experience of humiliation that the present research aimed at studying. We firstly explored people’s experiences with and understandings of humiliation through a cross-sectional survey (Study 1). Results indicated that vicarious humiliation is indeed a rather common experience, that personally and vicariously humiliating events differ in terms of the situational determinants that characterise these events, and that the feeling of humiliation is experienced as a blended emotion. We furthermore tested experimentally the effects of ingroup identification, identity processes and the presence of an audience on the appraisal processes of and the emotional and motivational responses to vicarious humiliation. We found that people who highly identified with the group they share with the humiliated person, experienced stronger feelings of humiliation (Study 2), and that being personally humiliated and being vicariously humiliated resulted in different appraisal patterns, which consequently elicited the different emotional blends of humiliation with self-focused and other-focused emotions, respectively (Studies 3 to 5). We were, however, unable to provide evidence that the presence of an audience aggravated the appraisal processes and the feeling of humiliation (which we attributed to methodological limitations of our studies). That the emotional blends of humiliation regulate the behavioural intentions, that people engage in as a result of being vicariously humiliated, was demonstrated in our last study (Study 6). More specifically, we found that humiliation accompanied by self-focused emotions was related to intentions to avoid, to non-normatively approach, and/or to socially exclude the humiliator(s) through dehumanising them. It is this latter finding that provides evidence for both the role of the social context that might determine the appropriateness of certain behaviours (e.g., social norms) and for the proposed cycle of humiliation in that humiliated persons are often believed to retaliate by humiliating the humiliator(s) in return, which has the potential to provoke intergroup conflicts. / Psychology / D. Phil. (Psychology)