The aim of this study is to make a comparative study between the grievances during the Dacke Warand the German Peasant´s War. These two conflicts may have occurred separately, regarding bothgeographical and chronological distances but also share common issues for this comparative study.Less than two decades separates these two conflicts and they were all by their own serious insurrectionsduring their time. While the German Peasant´s War was the greatest uprising in Europe up tothe French Revolution, the Dacke War was the biggest Peasant Rebellion in Scandinavian history.While the German Peasant War has been studied and researched by historians for a relative longtime, the Dacke War has been neglected in research history. If it were not for the Swedish professorLars-Olof Larsson’s studies during foremost in the 1960s, the Dacke War would have been a historicallyuncharted territory of research indeed. This study aims to foremost supplement the unsatisfiedresearch on the Dacke War, but also supplement the research of The German Peasant war, with thiscomparative study. Although is exists a somewhat considerable amount of studies and theories regardinggeneral peasant uprisings and revolts from this period, researchers are still debating themain causes for these violent conflicts. The combination of different geographical and social differencesand insufficient sources makes studies about theses conflicts both problematic and complex.The result of this comparative study, show that both uprisings shared both common and differentkinds of grievances where generally the rebels of the German Peasant´s War had a larger propotionof demands than the rebels of the Dacke War. In Sweden the grievances was largely made up bycomplaints. While the German Peasant´s War was generally more radical and religious motivatedthan the Dacke War, it shared many similarities to each other, especially when it came to economicand economical complaints. While the German Peasants (although not all rebel-groups) made radicaldemands, such as the abolishment of serfdom, the rebels during the Dacke War were more intenton restoring their former rights and customs. Therefore the Swedish peasantry motivated theircomplaints by claiming they had juridical rights and legal claims to motivate rebellion. The Germanpeasants on the other hand, although also sharing the same motives but in somewhat lesser degree,had less legal rights and therefore motivated their demands in religious terms. The reason why thegrievances during the Dacke War mostly can be categorized as complaints instead of demands, maybe explained how influential and political equal the Swedish peasants were as a social group and estatein Swedish society compared to the many peasants living in serfdom in the Holy Roman Empire.This is also why German rebels more often legitimized their demands with religious motive,because they lacked the political power as social group and estate.

Bakgrund Systemet för vård och omsorg är en invecklad konstruktion med många olika aktörer och yrkesgrupper, som lyder under olika styrning och har olika förutsättningar. Inom denna organisation kan många situationer uppstå som kan orsaka missnöje hos vårdtagare. Syfte Att beskriva organisatoriska faktorer inom vården, som orsakar missnöje hos vårdtagare, samt att beskriva urvalsprocesserna till de valda artiklarnas undersökningsgrupper. Metod Litteraturstudie baserad på tolv artiklar, både kvantitativa och kvalitativa, från åren 2007–2017. Huvudresultat Det största problemområdet för patienter var tillgänglighet. Väntetider av olika slag förekom ofta: väntan på att få en tidsbokning, lång tid i väntrum, väntan på behandling med mera. Specifikt för primärvården framkom svårigheter att få tid över huvud taget, och uppfattningar hos patienter om att primärvården inte kan hjälpa dem med deras problem. Missnöje med den fysiska vårdmiljön nämndes främst i form av personalbrist och brist på vårdplatser, men det förekom även andra klagomål relaterade till den fysiska miljön. Bristande samordning mellan olika aktörer och instanser vållar missnöje hos somliga patienter, bland annat i form av dålig kontinuitet i vården.   Slutsatser Det finns en rad orsaker till vårdtagares missnöje som har sin grund i vårdens organisation. Med ett fokus på vårdtagarens känslor kan sjuksköterskan hjälpa vårdtagaren att utveckla och förbättra hur hen hanterar den problematiska situationen och känslorna som uppstår. Detta underlättas av att sjuksköterskan har kunskap om hur organisationen är uppbyggd, och förståelse för dess komplexitet. Denna kunskap och förståelse är även en god förutsättning för organisatoriskt förbättringsarbete. / Background The health care system is an complex structure with many different actors and professions, who are subject to different management and different conditions. Within this organisation, many situations may arise that can cause dissatisfaction among care recipients.   Aim To describe organisational factors in healthcare that cause dissatisfaction with carers, as well as to describe the selection processes for the selected articles' sample groups.   Design Literature review based on twelve articles, both quantitative and qualitative, from 2007-2017.   Main results The main problem area for patients was accessibility. Waiting times of various kinds were common: waiting to get an appointment, long time in the waiting room, waiting for treatment, and more. Specific to primary care were difficulties in getting appointments at all, and perceptions in patients that primary care could not help them with their problems. Dissatisfaction with the physical care environment was mentioned mainly in the form of understaffing and unavailability of hospital beds, but there were also other complaints related to the physical environment. Lack of coordination between different actors cause discontent in some patients, for instance due to poor continuity of care.   Conclusions There are a number of reasons for care recipients’ dissatisfaction that have their foundation in the health care organization. Focusing on the patient's emotions, the nurse can help the patient in developing and improving the handling of the problematic situation and the feelings that arise. This is facilitated by the nurse having knowledge of how the organisation is structured, and understanding of its complexity. This knowledge and understanding is also a good prerequisite for organisational improvement.

Syftet med uppsatsen var att undersöka vilken typ av brister som anmäls till IVO iärenden som rör familjehemsvård inom socialtjänsten och hur dessa brister kanförstås utifrån ett förändringsperspektiv. I denna kvalitativa dokumentstudie har 30klagomål analyserats utifrån en innehållsanalys av sekundärdata. Resultatet påvisaratt både familjehem och vårdnadshavare upplevt brister i kommunikationen från ochmed socialtjänsten, det visar även att det skett en särbehandling mellanvårdnadshavare. Studien visar att klagomålen berör olika områden, dock ger flertaletklagande uttryck för att de inte känner sig lyssnade på. I diskussionen diskuterasresultatet utifrån studiens centrala begrepp, tolkningsram samt tidigare forskning.Studiens resultat och diskussion visar att det finns ett behov av att stärkakommunikationen mellan socialtjänsten och dess brukare, en viktig faktor i det äratt försöka säkerställa att information mottagits och förståtts på ett korrekt sätt. / The purpose with this essay was to research what type of flaws reported in casesabout family home care in the social services and how they can be understood froma change perspective. In this qualitative document study, 30 complaints have beenanalyzed with content analysis of secondary data. The result shows that both familyhomes and caregivers have experienced communication flaws from and with thesocial services, it also shows that there has been special treatment betweencaregivers. The flaws concern different areas, many express that they do not feellistened to. In the discussion, the results are discussed based on the study's keyconcepts, interpretive framework and previous research. The results and discussionshow that there is a need to strengthen the communication between the socialservices and its users, an important factor is to ensure that information is receivedand understood in a correct way.

Denna kandidatuppsats i miljöteknik består av en fältundersökning från Norrvatten, ett kommunalförbund ägt av 14 olika kommuner i norra Stockholms län. Uppsatsen innehåller en undersökning av möjliga relationer mellan olika klagomål på dricksvattnet från Görvälnverket, som lagrar och behandlar råvaran för framställning dricksvatten från Mälaren. De uppmätta parametrarna var definierade från litteratur inom ämnet. Indata består av det totala antalet inkomna klagomål, med ett särskilt fokus på dem med en eller flera överskridna parametrar. Vi analyserar kvantitén av klagomål per kommun, per capita och fördelningen av klagomål för olika kategorier och relevanta parametrar såväl som relationen till befolkningstätheten i regionen. Vi hittade att det är signifikanta kopplingar mellan vissa kategorier av klagomål, och framförallt att järn är den vanligaste parametern häri. Vi hittade också att klagomål per capita kan indikera ett samband med befolkningstätheten. Ytterligare ett konstaterande är att spolning är effektivt som åtgärd mot mikrobiologiska problem, medan det för vissa kemiska parametrar förvärrade situationen. / This bachelor thesis in environmental engineering consists of a case study from Norrvatten, a municipal federation owned by 14 different urban municipalities in the northern part of the Stockholm region. The essay contains an investigation of possible relations between the various complaints on the drinking water from Görvälnverket, which is storing and treating the source material for tap water production from Mälaren. The measured parameters were defined from literature in the field. The data sets consisted in the total quantity of the complaints, with a particular focus on the ones where one or several parameters were exceeded. We analyse the quantity of complaints per municipality, per capita and the distribution of complaints for various categories and relevant parameters as well as the relation to the population densities in the region. We found that there are significant connections between some classes of complaints, and in particular that iron is the most common parameter herein. We also found that complaints per capita may indicate a correlation with the population density. A further finding is that flushing is more efficient as a measure against microbiological issues, while it for some chemical parameters rather worsened the situations.