Comment le manager peut-il construire la confiance de ses collaborateurs ? Pour répondre à cette question de recherche, nous nous intéressons aux pratiques de leadership, identifiées par les spécialistes du domaine comme un déterminant majeur des évaluations de confiance envers le manager. En clarifiant les modes de production de confiance dans la relation managériale, nous proposons de classer les pratiques de leadership en deux catégories, les pratiques d'appartenance d'une part et les pratiques d'échange d'autre part. Pour cela, nous menons une première étude exploratoire qui nous permet de relier les pratiques d'appartenance et d'échange aux deux formes de confiance envers le manager. En outre, le pouvoir de position du manager émerge des analyses comme une variable conditionnant l'efficacité des différentes pratiques à construire la confiance. Dans une visée confirmatoire, nous testons le modèle de recherche ainsi établi sur un échantillon d'anciens diplômés de grandes écoles d'ingénieurs françaises. Nos résultats nous amènent à considérer qu'un manager disposant d'un fort pouvoir sur les intérêts de ses collaborateurs doit privilégier l'échange de ressources comme principale stratégie de construction de la confiance. A l'inverse, un manager disposant d'une faible marge de manoeuvre sur les intérêts de ses collaborateurs doit favoriser l'appartenance au groupe pour construire la confiance de ces derniers. Notre approche contingente de la construction de la confiance envers le manager présente de nombreux apports pour identifier les leviers managériaux de production de confiance en fonction du contexte / How can a manager build trust with his subordinates? To answer this research question, we focus on leadership practices, identified by specialists in the field, as a major determinant of the perceptions of trust towards a manager. By clarifying the ways in which trust is produced in a managerial relationship, we propose classifying leadership practices into two categories: membership practices and exchange practices. To do so, we first conduct an exploratory study that allows us to link membership and exchange practices to two forms of trust in a manager. Furthermore, the manager's positional power emerges as a variable that conditions the effectiveness of the two leadership practices. From a confirmatory view, we test our research model on a sample of alumni from a major French engineering school. Our results suggest that a manager exercising strong positional power over the interests of his subordinates must favor an exchange of resources as a principal strategy in building trust. Conversely, a manager with limited power over the interests of his subordinates will need to promote group membership to build trust with his subordinates. Our contingency approach to trust building has many contributions for identifying the managerial levers of trust creation, depending on the context, and provides recommendations for professionals, particularly within the area of managerial competence development

Thesis (M.Ed.)--University of the Witwatersrand, Faculty of Education, 1999. / In opposition to the historically accepted view that Piaget failed to theorise the ‘social’ in his theory of cognitive development this research report shows that the ‘social’ is central to his genetic epistemology and that his conceptualisation of the ‘social’ has interesting implications for educational thinking. Specifically, the report shows that not only did Piaget include the social dimension in his genetic epistemology but that his understanding of the role of the ‘social’ in the development of cognition raises interesting possibilities for future psychological and educational research.

In today’s society, environmental concern might be at a historical peak. 2778 companies in 60 countries have now acquired the Benefit-Corporation (B-Corp) Certification in attempts to demonstrate their environmental responsibility. The aim of the present study was to investigate the effects of implementing the B-Corp Certification in a USA automotive dealership on employee pro-environmental behavior and life satisfaction, with consideration of the moderating role of commitment to the B-Corp Certification. A within-group quasi-experimental design was used to investigate the effects of the certification over a 5-month period through self-reported measures. Thirty-three employees participated in this study. One-way repeated-measures ANOVA was conducted to measure differences in employee pro-environmental behavior before and after the implementation of the B-Corp Certification. Through bivariate correlations the relationship between employee pro-environmental behavior and life satisfaction was analyzed. Partial correlation was used to test the moderating role of commitment in determining the strength of the implementation on employee pro-environmental behavior. There was no difference between pre- and post-measurements of employee pro-environmental behavior. Commitment to the B-Corp Certification did not moderate the effectiveness of the implementation of the B-Corp Certification on employee pro-environmental behavior. Additionally, no relationship was found between pro-environmental behavior and life satisfaction. Finally, results are discussed within the context of industrial- and organizational(IO) psychology, as are the implications for future research and interventions aimed at increasingemployee pro-environmental behaviors.

Ineffective leadership that results from personality defects, ineffective core executive functions, and emotional decision making can lead to destructive actions and executive failures that affect organizational effectiveness. The purpose of this correlational study was to determine if athletic development personality factors correlate with decision making at the executive leadership level. The research questions focused on determining if there was a relationship between athletic development personality factors and decision making. Social exchange theory, social representations theory, and leadership theories comprised the theoretical framework. Participants included 124 executive decision-makers from the United States, the United Kingdom, South Africa, India, and Singapore who completed an online survey measuring self-assessed athletic development personality factors. The data analysis strategy using multiple regression showed that, while each variable was a positive significant predictor of personality factors, the regression approach eliminated redundant predictors from the 5 variable model. The resulting 3 variable model was significant; focus, ethicalness, and leadership found decision making scores to be higher for respondents with highest scores for focus personality (β = .43, p = .001) and ethicalness personality (β = .28, p = .001) and leadership personality (β = .21, p = .001) significantly contributed to the model. Organizational leaders might use the findings of this study on these key personality factors to enhance their knowledge and increase the relationship paths for positive social change by informing leadership development programs and executive training through educational strategies and best practices.

Bibliography: leaves [282]-290.

本研究探討的研究問題有三：（一）記者與消息來源的關係類型有哪些？（二）影響記者與消息來源人際關係發展的因素有哪些？（三）記者與消息來源之互動關係如何影響記者處理消息來源人物的方式？ 　　本研究以參與觀察法、深度訪談法及內容分析法，針對四位個案記者進行研究。研究結果如下： 　　一、記者與消息來源互動關係類型 　　個案記者與消息來源的互動關係可分為四類，第一類是同化關係，記者較容易被主跑線上經常提供新聞線索的消息來源同化。 　　第二類是利益合作關係，記者通常與職級較高或主管級的消息來源維持利益合作的關係。 　　第三類是對立關係，因為記者與消息來源互動時以各自的利益為重，故當記者與消息來源因對方的舉動無法達成各自的目的時，便容易演變為對立關係。 　　第四類是表面接觸關係記者經常與非預定新聞事件的主角或發起人維繫此種關係。 　　二、影響記者與消息來源之人際關係發展因素 　　四位個案記者傾向於與專業性及可信度高的消息來源互動頻繁。而對於經常協助記者取得新聞資訊的消息來源，記者容易產生高度的情感認同。另外，記者通常較依賴職級較高的消息來源取得新聞詮釋。 　　三、記者與消息來源互動關係與記者處理消息來源方式之關聯性 　　四位個案記者在新聞內容中賦予消息來源的顯著程度，不會因記者與消息來源的關係親密程度而受到影響。而記者在新聞內容中對消息來源的態度呈現上，則傾向於對表面接觸關係的消息來源做有利的處理。

Background: The starting point of the thesis is the growing importance of negotiations that serve to establish a relationship between the parties involved as companies’ business activities are getting more complex. Purpose: The purpose of the thesis is to find and to analyze which elements are of importance for parties, when creating a successful negotiation with regard to building long-term relationships, and if those elements differ for sales and procurement negotiations in companies with business activities of various kinds. Research method: The study was realized with the help of twelve qualitative interviews. Result: The elements of importance when creating a successful negotiation with regard to building long-term relationships were mainly elements of co-operation and to some extent elements of competition. Complex and public companies did also exhibit particular elements that were of importance for these categories. The elements did not part considerably regarding purchasers, sales representatives or companies with business activities of various kinds. The elements of importance when building long-term relationships were to a great extent dependent on human elements.

新聞記者的日常工作可視為一資訊蒐集行為，在資訊蒐集的過程中需要運用許多資源，其中，人脈扮演重要角色，然而目前從社會網絡角度出發，關照記者如何運用網絡中所蘊含的資源以協助記者日常新聞資訊蒐集活動的研究卻不多，因此，本研究企圖了解新聞記者在資訊蒐集場域中的人脈網絡樣貌，存在哪些資源類型及如何採取交換策略。 在研究方法與研究對象的選擇上，本研究從個案著手，以一位報社地方記者作為研究對象，藉由參與觀察法及深度訪談蒐集田野資料三十天。 本研究將蒐集而來的資料以量化及質化方法續作分析，繪製兩種網絡圖像，展現新聞中顯見的消息來源以及在蒐集過程中運用的人脈，結果發現許多在過程中取得資源的對象其實隱沒於新聞稿中。 本研究進一步發現，人脈可以提供不同類型的資源，包括一般資訊、珍稀資訊、知識經驗、中介資源、引薦資源以及權力資源，皆有助於記者的新聞資訊蒐集活動，除此之外，強連帶與弱連帶各有其資源優勢，強連帶較常提供珍稀資訊與引薦資源，而弱連帶則最常提供一般性的資訊以及中介性資源。 總括而言，新聞記者的新聞資訊蒐集活動倚靠人脈，但只有少數的人脈會被展現在新聞報導之中，許多人脈的運作隱藏於幕後，且不同連帶關係的人脈對象在過程中提供不同類型的資源與幫助，新聞記者必須辨識並活用之。而為了和不同連帶關係的人脈取得資源，記者會採取不同的社會交換策略。和強連帶的資源交換策略包括給予資訊資源、版面資源、知識資源、中介性資源、服務性資源以及信任性資源，特別的是，平常便會交換情感性資源以維持雙方關係；而面對弱連帶對象，當一般報酬無法滿足對方時，可藉由人脈中當作橋樑影響弱連帶以達成資訊蒐集目的。 / Information gathering is one of the major tasks in journalistic work. Among the resources that journalists employ to gather news, social ties is an important factor that contributes to journalistic work. However, it is rarely known how social network was used as journalistic resources in daily news-gathering activities. This thesis aims to explore the above issues by employing a field study. This field study is based on a case of newspaper reporter who is assigned to local beat in Central Taiwan. The researcher made participatory observation and intensive interviews in a period of 30 days. Data was collected and kept in field journals. The data gathered were analyzed by both quantitative and qualitative methods. Two social graphs were plotted to show how the news sources distributed in both news reported and daily journals. This paper further found that journalist benefits of social ties are quite diverse; social ties not only facilitates gathering of routine information, but also exclusive news, knowledge, experience, referral resources, power and trust. Strong and weak ties also provide different types of resources. In conclusion, journalists contact many social ties in their daily information gathering tasks. Only very few appear on news reporting, while many were hidden behind the scene. These social ties provide reliable aid in news gathering activities. And a journalist has to identify, activate the connections, and make exchanges to get help according to the types of ties and resources needed.

Citizens’ trust in government institutions and their political support for development are important preconditions for a democratic and sustainable form of development. In the context of tourism, it is important that residents of a destination endorse development and tourism policies of the government to ensure sustainability and good governance of the sector. Recognition that communities are central to tourism development and one of the most important groups of stakeholders has led researchers to conduct numerous studies on residents’ support for tourism development and its antecedents. While early studies on this topic were of an atheoretical nature, researchers have increasingly made use of theories such as social exchange theory (SET), originally drawn from sociology, to understand the ways in which residents’ react to tourism development and the circumstances that prompt them to do so. While on one hand use of SET has strengthened the theoretical base of and has made significant contributions to this area of research, on the other hand, some researchers have found the theory to lack predictive power in explaining residents’ support for tourism development. This is probably because researchers have failed to consider all important variables of the theory simultaneously in an integrative framework. Key constructs such as power and trust have been left out by the majority of studies on this topic. It is also important that SET is complemented with other theoretical approaches so that new insights are uncovered in this area of study. Grounded in political economy, this study attempted to make a ‘complete’ use of SET by integrating its key components (trust, power, benefits, costs, and support) in a model that predicted residents’ trust in government actors involved in tourism and their political support for the sector’s development. The research drew widely from the political science literature and made use of two competing theories to investigate the determinants of residents’ trust in government actors: institutional theory of political trust and cultural theory of political trust. Based on the three different theories (SET, institutional theory of political trust, and cultural theory of political trust), the conceptual model of the study was developed. As postulated by SET, the model posited that political support is determined by residents’ trust in government actors, perceived benefits of tourism, and perceived costs of tourism. The latter two variables were also proposed to influence trust in government actors. An inverse relationship between perceived benefits and perceived costs of tourism was also hypothesized. The model further suggested that residents’ perceptions of their level of power in tourism influenced their perceptions of the benefits and costs of tourism development. As predicted by institutional theory of political trust, residents’ perceptions of the economic and political performance of local government actors and their perceived level of power in tourism were proposed to influence their trust in those actors. Drawing from cultural theory of political trust, interpersonal trust was hypothesized to be positively related to residents’ trust in government actors. Twelve hypotheses emanated from the model and were tested using responses collected from 391 residents of Niagara Region, Ontario, Canada, using an online panel. Hierarchical regression analysis was used to test the proposed hypotheses. In addition, the mediating effects implied in the proposed model were investigated (although no formal hypotheses were originally proposed) using Baron and Kenny’s (1986) recommended steps and the Sobel z test. Findings provided support for eight of the twelve proposed hypotheses. Contrary to what researchers have assumed so far, residents’ trust in government actors was a better predictor of political support that their perceptions of the costs of tourism development. Perceived benefits remained the best predictor of political support as advocated in several studies. Residents’ perceptions of the benefits of tourism were also inversely related to perceived costs, suggesting that interactions among residents’ perceptions of the different impacts of tourism exist. Residents’ perceived level of power in tourism was a significant determinant of perceived benefits, but did not significantly predict perceived costs. Residents’ perceptions of the political performance of government actors in tourism was the strongest predictor of their trust, followed by their perceptions of the economic performance of government actors, and their perceptions of the benefits of tourism development. Residents’ perceived level of power in tourism, their perceptions of the costs of tourism, and interpersonal trust were found to be insignificant predictors of their trust in government actors. Findings also suggested that residents’ perceptions of the costs of tourism and their trust in government actors partially mediated the relationships between perceived benefits of tourism and political support. The results partially supported SET because some of the theory’s postulates and predictions were not empirically supported. Findings also confirmed the superiority of institutional theory of political trust over cultural theory of political trust. The theoretical and practical implications of the study’s findings were discussed. The limitations of the study were recognized and some recommendations for improving future research were made. Overall, the study suggested that political trust is a promising construct in studies on community support for development policies and deserves further attention by researchers, scholars, and practitioners given the paucity of research on this topic in the tourism literature. The search also suggests that researchers should recognize that residents’ trust in government actors and their support for tourism development are complex issues that are determined by several factors. A single theory is unlikely to provide a comprehensive understanding of these concepts, raising the need for researchers to investigate these issues from different theoretical perspectives.

<p>Background: The starting point of the thesis is the growing importance of negotiations that serve to establish a relationship between the parties involved as companies’ business activities are getting more complex. </p><p>Purpose: The purpose of the thesis is to find and to analyze which elements are of importance for parties, when creating a successful negotiation with regard to building long-term relationships, and if those elements differ for sales and procurement negotiations in companies with business activities of various kinds. </p><p>Research method: The study was realized with the help of twelve qualitative interviews. </p><p>Result: The elements of importance when creating a successful negotiation with regard to building long-term relationships were mainly elements of co-operation and to some extent elements of competition. Complex and public companies did also exhibit particular elements that were of importance for these categories. The elements did not part considerably regarding purchasers, sales representatives or companies with business activities of various kinds. The elements of importance when building long-term relationships were to a great extent dependent on human elements.</p>