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Tyrimo objektas: virusinės internetinės rinkodaros komunikacijos kanalų pritaikomumas Lietuvos turizmo įmonėse. Tyrimo tikslas: Nustatyti virusinės internetinės rinkodaros kanalų pritaikomumo galimybes Lietuvos turizmo įmonėse. Tyrimo uždaviniai: 1. Nustatyti virusinės internetinės rinkodaros vietą rinkodaros sistemoje. 2. Atskleisti virusinės internetinės rinkodaros veikimo sistemą. 3. Pateikti susistemintą virusinės internetinės rinkodaros apibrėžimą. 4. Identifikuoti pagrindinius virusinės internetinės rinkodaros komunikacijos kanalus. 5. Palyginti interneto vartotojų ir turizmo įmonių rinkodaros specialistų suvokimą ir reagavimą į virusinės internetinės rinkodaros komunikacijos kanalus. Pagrindiniai rezultatai ir išvados: Išanalizavusios mokslinę literatūrą nustatėme, kad virusinė internetinė rinkodara priskiriama vienai iš internetinės rinkodaros formų, kuri yra modifikuoto „Aštuonių P“ internetinės rinkodaros komplekso elemento - rėmimo dalis ir kurios veikimas prasideda nuo pranešimo skleidimo vartotojams, sukeldamas provokuojančias emocijas, jis skatina vartotojus komunikuoti ir platinti jį per savo socialinius tinklus. Pagrindinius komunikacijos kanalus: el. paštas, video, „Blogai“, socialiniai tinklapiai, forumai, internetiniai žaidimai. Mūsų sudarytas virusinės internetinės rinkodaros apibrėžimas - tai panaši į virusą, greitai sklindanti reklaminė žinutė, kuri skatina savanorišką informacijos platinimą tarp individų. Tyrimų rezultatai rodo, kad el. paštas ir... [toliau žr. visą tekstą] / -.

This dissertation seeks to answer the research questions that arise when digital technologies are used to support distributed, artifact-centric, scientific collaboration. Scientific research is fundamentally collaborative in nature, with researchers often forming collaborations that involve colleagues from other institutions and often other countries. Modern research tools, such as high-resolution scientific instruments and sophisticated computational simulations, are providing scientists with digital data at an unprecedented rate. Thus, digital artifacts are the focus of many of today’s scientific collaborations. The understanding of scientific data is difficult because of the complexity of the scientific phenomena that the data represents. Such data is often complex in structure, dynamic in nature (e.g. changes over time), and poorly understood (little a-priori knowledge about the phenomena). These issues are exacerbated when such collaborations take place between scientists who are working together at a distance. This dissertation studies the impact of distance on artifact-centric scientific collaboration. It utilizes a multi-dimensional research approach, considering scientific collaboration at multiple points along the methodological (qualitative/quantitative research methods), cognitive (encoding/decoding), community (many/single research groups), group locality (collocated/distributed), and technological (prototype/production) dimensions. This research results in three primary contributions: 1) a new framework (CoGScience) for the study of distributed, artifact-centric collaboration; 2) new empirical evidence about the human communication channels scientists use to collaborate (utilizing both longitudinal/naturalistic and laboratory studies); and 3) a set of guidelines for the design and creation of more effective distributed, scientific collaboration tools.

Communication is something that all individuals depend on and has a major impact on employee job satisfaction. When it comes down to communication, it is one of the most important things that connects people. Without communication companies can't function properly, but through its use there can be a motivating effect for the company’s employees. Even though a large part of the working day consists of conversing, within a company this can often be difficult to manage. An organization uses several different internal communication channels, such as Face-to-Face, computers, phones and TV. There are several ways that these internal channels of communication can move through the company. It can be from the managers of the company to employee, referred to as downward communication. It can also move from employee to manager, this is referred as upward communication and there is internal conversing between two employees which is called horizontally oriented communication. The employee's job satisfaction is very individual and there are different things that can affect one's happiness at work. The way in which employee satisfaction can be measured by one famous researcher's two-factor theory. Herzberg reported this theory for the first time in the mid-20th century and it has influenced several types of organizations around the world. The theory that two types of factors affects an employee's satisfaction, are hygiene factors and motivational factors. The factors that affects a person is individual, nevertheless there are some factors that are in the forefront during this research and they are relatively similar to all research subjects. There were nine subjects, who have participated in this qualitative study, they come from the same public organization but they come from different departments. Their answers came from semi-structured interviews, where all research subjects will be completely anonymous. Within the answers there is one factor that is significantly more influenced that addresses both internal communication and job satisfaction. / Kommunikation är något som alla individer är beroende av och det är kommunikation som knyter oss samman. Organisationer kan inte klara sig utan kommunikation och kommunikation kan ha en motiverande effekt för en organisations medarbetare. Kommunikation inom den offentliga organisationen kan vara svår att hantera även om större delar av arbetsdagen består av kommunikation. En organisation kan använda flera olika interna kommunikationskanaler exempelvis personliga kontakter, datorer, telefoner och tv. Det finns flera vägar som den interna kommunikationen kan röra sig via, det kan var från chef till medarbetare (nedåtriktad). Den kan även röra sig från medarbetare till chef (uppåtriktad) och det finns intern kommunikation som rör sig mellan medarbetarna, vilket kallas för horisontell kommunikation. Medarbetarnas arbetstillfredsställelse är individuell och finns olika faktorer som kan påverka arbetstillfredsställelsen. Medarbetarnas arbetstillfredsställelse kan mätas med hjälp av Herzberg tvåfaktorsteori. Herzberg redovisade sin teori i mitten av 1900-talet och den har påverkat flera typer av organisationer runt om i världen. Teorin har två typer av faktorer som kan påverka medarbetarnas arbetstillfredsställelse, dessa faktorer är hygien- och motivationsfaktorer. Den faktor som påverkar individen mest är som sagt individuell, men det finns några faktorer som står i framkant under denna undersökning och är relativt lika hos alla respondenter. Nio respondenter har deltagit i denna kvalitativa undersökning, de kommer från samma offentliga organisation men från olika avdelningar. Svaren arbetades fram genom semistrukturerade intervjuer där alla respondenter är helt anonyma. Inom svaren finns det en faktor som är betydligt mer påverkade som behandlar både intern kommunikation och arbetstillfredsställelse.

The thesis is focused on the evaluation of internal communication channels in implementing lean concepts in the production company . As part of the assessment of the current situation and a proposal to eliminate or critical bottlenecks . It contains basic concepts of lean concepts and characteristics of internal communication. In the analytical part , on the basis of theoretical knowledge described the current situation in society, both in the administrative as well as in the manufacturing sector . In the final part are suggested solutions to improve internal communications when implementing a lean approach .

Master of Agribusiness / Department of Agricultural Economics / Vincent R. Amanor-Boadu / The Kansas Wheat Commission and the Kansas Association of Wheat Growers offer a number of services to Kansas wheat producers. Kansas wheat producers will be willing to pay more if they perceive they are getting more value from the Kansas wheat organizations. However, Kansas wheat producers are unaware of what the Kansas wheat organizations are doing on their behalf. It is believed that if Kansas wheat producers were more aware of what their organizations were doing on their behalf, they would be willing to contribute more. The overall objective is to improve Kansas wheat producer knowledge of Kansas Wheat activities. A survey of Kansas wheat producers provided data about willingness to pay, importance of services, channel preferences and producer demographics. Funds provided by the Kansas wheat assessment are used for a number of projects and programs. Current programs can be categorized into four areas: research; education, communications, and meetings supporting Kansas wheat growers; domestic market development; and international market development. When asked to rank those four areas from highest to lowest priority, respondents overwhelmingly chose research as the highest priority investment of the Kansas wheat assessment. The survey results indicated that Kansas wheat producers were willing to pay an amount above the current level of 10 mills per bushel for the Kansas wheat assessment. The mean response was 12.42 mills. Members of the Kansas Association of Wheat Growers were willing to pay more for the assessment (15.13 mills per bushel) than non-members. In general, radio is the preferred channel of Kansas wheat producers; however, the two most listed publications and radio stations they rely on for information about wheat were High Plains Journal (33%) and Kansas Farmer (30%), both industry publications. Other producer demographics such as location in the state, type of producer, and acreage also affect producers' willingness to pay.

The subject of this thesis is to analyze the current state of internal communication in an international company, identify weaknesses in communication channels with respect to intercultural differences and propose remedial actions to ensure the effective flow of information within the whole organization. For this purpose, the thesis is divided into two systematic parts. The theoretical part is devoted to the introduction of basic terms like communication, communication flow, intercultural communication and internal communication. The empirical part is focused on the analysis of internal communication in the selected international company, and on the implementation of the two proposed changes related to digital communication channels. The second part is focused on the questionnaire research which was used as a basis to identify intercultural differences and also uncover weaknesses for further recommendations.

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Författare: Geeta Erlandsson och Jasmine Landsfried Hammami Handledare: Patrik Gottfridsson Titel: Relation-och förtroendeskapande genom digitala kundmöten: En studie ur fastighetsmäklarens perspektiv Bakgrund och problem: Den digitala utvecklingen har påskyndats ytterligare på grund av den rådande coronapandemin, vilket har resulterat i att företagens fysiska tjänster har blivit alltmer digitala på gott och ont. För att företagen ska lyckas och fortleva är det viktigt att de arbetar aktivt med att skapa relation och förtroende till kunderna. Digitaliseringen av fysiska kundmöten som coronapandemin har medfört har utmanat företag vars framgång bygger på nära kundkontakt, där det i forskningen finns delad mening kring hur detta berör skapandet av relation och förtroende. Fastighetsförmedling är ett yrke som bygger på kontakten mellan fastighetsmäklare och kund och i dagsläget är problemet outforskat i och med att det inte finns någon tidigare forskning som tar upp hur relationen och förtroendet berörs, när fastighetsmäklaren inte längre kan träffa kunderna fysiskt. Syfte: Syftet med denna uppsats är att förklara utifrån fastighetsmäklarens perspektiv hur relationen och förtroendet berörs av att fysiska kundmöten ersätts av digitala kundmöten. Metod: Studien har utfört genom en kvalitativ studie där empirin har hämtats från semistrukturerade intervjuer med sju fastighetsmäklare från olika mäklarbyråer inom Karlstads kommun, som har använts sig av digitala kundmöten. Empirin har analyserats med hjälp av en tematisk analys. Resultat och slutsats: Studiens resultat indikerar att relationen och förtroendet berörs när fysiska kundmöten ersätts av digitala. Slutsatsen är relationen och förtroendet kan bli sämre och att därför bör fastighetsmäklare utveckla hur de arbetar med att skapa dessa i digitala kundmöten. Nyckelord: förtroende, relation, kvalitet, kundmöte, kommunikationskanaler, digitalisering / Authors: Geeta Erlandsson och Jasmine Landsfried Hammami Supervisor: Patrik Gottfridsson Title: Relationship and trust building through digital customer meetings: A study from the real estate agent's perspective Background and problem: Digital development has been further accelerated due to the current corona pandemic, which has resulted in the company's physical services becoming increasingly digital for better or worse. For companies to succeed and survive, it is important that they work actively to create trust and relationships with their customers.The digitalization of physical customer meetings that the corona pandemic has brought about has challenged companies whose success is based on close customer contact, where in research there is a divided opinion about how this affects the creation of relationships and trust. Real estate is a profession based on the contact between the real estate agent and customer, and currently the problem is unexplored in that there is no previous research that addresses how the relationship and trust is affected, when the real estate agent can no longer meet customers physically. Purpose: The purpose of this thesis is to explain from the real estate agent's perspective how the relationship and trust are affected by physical customer meetings being replaced by digital customer meetings. Method: The study was carried out through a qualitative study where the empirical data was taken from semi-structured interviews. The participants were seven real estate agents from various real estate agencies in Karlstad municipality, who have used digital customer meetings during the pandemic. The empirics have been analyzed using a thematic analysis. Result and conclusion: The results of the study indicate that relationship and trust are affected when physical customer meetings are replaced by digital ones. The conclusion is the relationship and trust can deteriorate and that is why real estate agents should develop how they work to create these in digital customer meetings. Keywords: trust, relationship, quality, customer meeting, communication channels, digitalization.

Abstract Background: The luxury fashion brands need to rebrand themselves towards the younger consumers. In 2025 Millennials and Generation Z will represent approximately 55% of the market for luxury products. The exclusive brands need to adapt to this target group. Rebranding requires considerable investments with different rebranding methods and new marketing channels and there is no guarantee of a successful outcome. It is important to understand what the new desired target group appreciates. According to previous research, the right type of marketing is important for the companies rebranding to reach their desired target group. However, there is a gap in the scientific research between which marketing strategies are most efficient for the luxury companies to reach the younger consumers. Purpose: The purpose with this research is to investigate from a marketer’s perspective how younger consumers perceive rebranding and marketing of luxury fashion brands by looking at the communication of the rebranding towards the consumers. Which rebranding methods and marketing channels are efficient towards the younger consumers? Methodology: A qualitative case study has been made with four case companies. To find out what companies have done in their rebranding, data have been collected from the chosen companies’ websites and from other fashion industry related websites. Semi-structured interviews with younger consumers have also been made in order to find out how they experience the luxury brands rebranding and marketing? Findings: The findings suggest that it is efficient for the luxury fashion brands to hire a new creative director and create a new style in the assortment. They should keep their old, famous, iconic logo and monogram. If it somehow must be changed, they need to create a new unique one and avoiding an already existing font. It is also efficient to created new collections with entry-level products for the brand, such as accessories and ready-to-wear collections. When it comes to marketing of the rebranding, social media, celebrity endorsement, collaborations, traditional stores, TV and TV-series, are efficient communication channels to use. The best way is to show the luxury clothes and accessories on influencers via Instagram. Marketing through fashion magazines is still good but the luxury fashion brands do not need to put as much emphasis on that as they did before. Conclusion: If the luxury brands work with these efficient rebranding methods and marketing channels they will most likely succeed in reaching their new younger target groups. The rebranding methods are: A new creative director and a new style, accessories and ready-to-wear collections, new logo and new monogram. The marketing channels are: social media, celebrity endorsement, collaborations, movies and TV-series, editorial placements and traditional stores.