Bakgrund: Mäns våld mot kvinnor förekommer i hela världen. För att upptäcka de kvinnor som blir utsatta för våld är det viktigt att våga ställa frågan om våld till kvinnor som söker vård. Syfte Syftet med denna studie var att undersöka sjuksköterskors upplevelser och erfarenheter kring att ställa frågan om våld till kvinnor som söker vård på en akutmottagning. Metod: Denna studie hade en deskriptiv design med kvalitativ ansats. Semistrukturerade intervjuer utfördes med åtta sjuksköterskor på en akutmottagning i mellansverige. Resultat: Sjuksköterskorna på akutmottagningen kände överlag att de inte hade tillräckligt med utbildning och beredskap för känna sig trygga med att ställa frågan om våld till kvinnor som söker vård. I Intervjuerna framfördes att det både fanns positiva och negativa aspekter på att ställa frågan om våld till kvinnor. Det fanns delade meningar om att frågan om våld bör ställas rutinmässigt till alla kvinnor som söker vård. Vissa sjuksköterskor ansåg att det skulle vara bra att akutmottagningen hade det som rutin, medan andra ansåg att det skulle blir slentrianmässigt. Att ställa frågan om våld samt tankar kring den våldsutsatta kvinnans situation skapade många känslor. Slutsats: Studien visade på starka känslor kring ämnet våld i nära relationer och att sjuksköterskorna upplevde det som komplext att ställa frågan om våldsutsatthet till kvinnor som söker vård. Brist på tid i mötet med den våldsutsatta kvinnan samt avsaknad av utbildning i ämnet påverkade känslan av beredskap för att kunna ställa frågan om våld i nära relationer rutinmässigt och det rådde delade meningar om huruvida detta bör vara en rutinmässig fråga eller inte.

Titel: Sjuksköterskans erfarenhet av akut konfusion hos äldre i akutsjukvård – En kvalitativ intervjustudie. Bakgrund: Äldre som vårdas i akutsjukvård har en incidens mellan 11–51% att utveckla akut konfusion under vårdtiden. Tillståndet är förenat med en ökad sjuklighet och dödlighet hos äldre. Multifaktoriella orsaker ligger bakom att äldre drabbas. Akut konfusion är en klinisk diagnos, idag finns inga biomarkörer eller undersökningar som kan identifiera tillståndet. Akut konfusion kräver en tidig upptäckt, snabb utredning och ett medicinskt omhändertagande, god omvårdnad och en anpassad vårdmiljö för att patienten skall återhämta sig. Syfte: Att beskriva sjuksköterskans erfarenhet av att upptäcka, förebygga och vårda patienter med akut konfusion i akutsjukvård. Design: En kvalitativ intervjustudie med fem sjuksköterskor verksamma i geriatrisk akutsjukvård på två sjukhus i södra Sverige. Resultat: I resultatet framkom tre kategorier; strategier för att identifiera och bedöma tecken på akut konfusion, strategier och hinder för förebyggande insatser och god omvårdnad vid akut konfusion, förslag på förbättringar i vården av äldre med akut konfusion. Sjuksköterskan använde sig av observation, kommunikation och inhämtning av information från journal och anhöriga för att identifiera akut konfusion. En helhetssyn i omvårdnaden, kontinuitet i vårdkontakten, anpassning av vårdmiljön och anhörigas delaktighet var viktiga faktorer för att förebygga akut konfusion och ge god omvårdnad. Hindrande faktorer orsakades av brister i vårdmiljön, för lite resurser och tid samt bristande kunskap hos övrig vårdpersonal kring lämplig bemötande och förhållningssätt. Slutsats: Ett evidensbaserat screeninginstrument som identifierar olika konfusionstillstånd skulle underlätta bedömning och dokumentation för sjuksköterskor. En personcentrerad vård som bygger på att omvårdnaden planeras utifrån en helhetssyn och en kontinuitet i vårdkontakten samt att anhöriga görs mera delaktiga i vården förespråkas av sjuksköterskorna. Vårdmiljön skall anpassas, vara lugn och stödjande till sin utformning. Personal som arbetar med konfusoriska patienter behöver ha mer kunskap om lämpligt bemötandet och förhållningssätt för att underlätta patientens återhämtning. / Title: Nurses experience of acute confusion in elderly patients in acute emergency care- A qualitative interview study. Background: The elderly cared for in emergency care have an incidence between 11–51% to develop acute confusion during the care period. The condition is related to increased morbidity and mortality among the elderly. Multifactorial causes lie behind the elderly being affected. Acute confusion is a clinical diagnosis, at present there are not biomarkers or examinations that can identify the condition. Acute confusion requires early awareness, swift investigation, medical care and well adapted health care environment in order for the patient to recover. Purpose: To describe nurses experiences in detecting, preventing and caring for patients suffering from acute confusion in emergency care. Design: A qualitative interview with five nurses working within geriatric emergency care at two hospitals in the south of Sweden. Result: Three categories emerged in the result; strategies to identify and assess signs of acute confusion, strategies and hinders for preventative measures and good nursing upon acute confusion, and improvement proposals for the care of elderly suffering from acute confusion. Nurses used observation, communication, and gathering of information from medical records and relatives in order to identify acute confusion. A comprehensive view in care, continuity in contacts, adaption of health care environment and relatives engagement were important factors to prevent acute confusion and provide good nursing. Hindering factors were a result of shortcomings in the health care environment, insufficient resources and time, and lack of knowledge among other requisite staff regarding appropriate reception and approach. Conclusion: An evidence-based screening instrument which identifies various states of confusion would render assessment and documentation easier for nurses. Personal centered care built upon that such is planned based on a comprehensive view and continuity in contacts, and that relatives are more engaged in care, is advocated by the nurses. Health care environment shall be adapted, be calm and supportive in form. Staff that work with confused patients need more sufficient knowledge regarding appropriate reception and approach to render patient recovery easier.

FEITOSA, Paulo Egidio dos Santos. Ações de urgência e emergência no Estado do Ceará: uma proposta de organização a partir da implantação do atendimento pré-hospitalar. 2008. 161f. – Dissertação (Mestrado) – Universidade Federal do Ceará, Programa de Pós-graduação em Avaliação de Políticas Públicas, Fortaleza (CE), 2008. / Submitted by Márcia Araújo (marcia_m_bezerra@yahoo.com.br) on 2013-09-27T11:34:17Z No. of bitstreams: 1 2008-DIS-PESFEITOSA.pdf: 1163661 bytes, checksum: 17c2834917ee96c5642798ffc9e35ec1 (MD5) / Approved for entry into archive by Márcia Araújo(marcia_m_bezerra@yahoo.com.br) on 2013-09-27T11:35:14Z (GMT) No. of bitstreams: 1 2008-DIS-PESFEITOSA.pdf: 1163661 bytes, checksum: 17c2834917ee96c5642798ffc9e35ec1 (MD5) / Made available in DSpace on 2013-09-27T11:35:14Z (GMT). No. of bitstreams: 1 2008-DIS-PESFEITOSA.pdf: 1163661 bytes, checksum: 17c2834917ee96c5642798ffc9e35ec1 (MD5) Previous issue date: 2008 / This study, descriptive, aimed to develop a proposal for organizing the State System of Urgency and Emergency in the state of Ceará-Brazil, based on the deployment of the prehospital emergency care. Proposes the design of regional services in the optics of prehospital care with emphasis on the completeness of care and integration of services, qualification and the humanization of attention. Based on data from DATASUS and IBGE, year 2003, in conformity with a Minister of Health Order nº 2048/2003-GM-MS, were defined 12 regional clusters of urgency/emergency, with the same number of centrals regulation (11 to be implanted), 133 ambulances are needed for basic support (USB in portuguese) and 28 ambulances for advanced support (USA in portuguese). The necessary staff will be: 396 physicians, 396 nurses, 737 assistant/technical nursing, 660 ambulance drivers, 11 pharmacists, 110 telephone operators, among others. It was analyzed the admissions quantitative made in 20 poles hospitals in relation to the intervals of distance from the place of domicile. The occupation of beds is, in its majority, made by people of the municipality where the hospital is located. Based on the features of the Act Order of a Minister of Health nº 1101/GM-MS and according to the pole-regional grouping suggested, an analysis was made to verify the amount of beds available. It was obeyed that the number of beds is insufficient, more worrying is the situation of the ICU beds. As for the types of procedures of emergency, in the comparison between the poles, by frequency, there is greater focus on admissions for carrying out deliveries, cesarean sections and curettage post-abortion. It is suggested that the implementation of services should be done gradually with priority to the most underprivileged regions. In the re agreement of occupation of the beds in poleregional hospitals there should be clear a fair percentage for the types of procedures to be used by residents of the municipalities in regional coverage area, with definition of a standardized portfolio of hospital services, targeting self-sufficiency of emergency care at micro and macrorregional health in the state of Ceara. / Este estudo, descritivo, teve como objetivo elaborar uma proposta para organização do Sistema Estadual de Urgência e Emergência no estado do Ceará-Brasil, baseado na implantação de serviços de atendimento pré-hospitalar de urgência e emergência. Propõe o desenho de regionalização dos serviços na ótica do atendimento pré-hospitalar com ênfase na integralidade da atenção e integração dos serviços, da qualificação e da humanização da atenção. Com base nos dados do Datasus, e IBGE, ano 2003 e de acordo com o estabelecido pela Portaria GM-MS 2048/2003, foram definidos 12 pólos regionais de urgência e emergência com o mesmo número de centrais de regulação (11 a serem implantadas). São necessárias 133 ambulâncias de suporte básico (USB) e 28 ambulâncias de suporte avançado (USA). O pessoal necessário será: 396 médicos, 396 enfermeiros, 737 auxiliares/técnico de enfermagem, 660 condutores socorristas, 11 farmacêuticos, 110 telefonistas, entre outros. Foi analisado o quantitativo de internações realizadas nos 20 hospitais pólos em relação a intervalos de distância do local da residência. A ocupação dos leitos é em sua maioria feita pelos residentes dos municípios onde o hospital está localizado. Com base nos parâmetros do Ato Portaria nº 1101/GM-MS e de acordo com o agrupamento pólo-regional sugerido foi analisado o quantitativo de leitos disponíveis, verificou-se que o número de leitos é insuficiente, sendo mais preocupante a situação dos leitos de UTI. Quanto aos tipos de procedimentos de urgência e emergência, na comparação entre os pólos, por freqüência, existe maior concentração nas internações para realização de partos, cesarianas e curetagem pós-aborto. Sugere-se que a implantação seja feita de forma gradual com prioridade para as regiões mais desassistidas. Na repactuação da ocupação dos leitos dos hospitais pólo-regionais deverá haver definição clara de um percentual eqüitativo para os tipos de procedimentos por internação a serem utilizados pelos moradores dos municípios da área de cobertura regional, com definição de um “portfólio” padronizado de serviços hospitalares, almejando auto-suficiência do atendimento de urgência e emergência a nível micro e macrorregional de saúde no estado do Ceará.

Toxicology is a scientific discipline dealing with the influences of dangerous substances on living organisms. The negative effects of some substances have been known since the prehistoric times and the human race has had to face them until today. The impact of these substances on human organisms may be caused either deliberately (e. g. misuse of chemical substances during war conflicts) or unintentionally (e. g. intoxication by poisonous gases released from fire). The current knowledge of the field of toxicology enable to characterise the dangerous substances, to define their effective, toxic and lethal doses and concentrations and to give first aid to the people affected. The knowledge of the first aid procedure in case of intoxication of poisonous gases is crucial for the rescue of human life and moderation of the toxic effects. In connection to the universal first aid procedure, i. e. the patient's rescue out of the contaminated area and calling of the rescue service, the person affected has to receive an adequate immediate pre-hospital care. Based on these findings, procedures used in cases of intoxication in pre-hospital emergency care and emergency medicine are listed. The aim of the theoretical part of this diploma thesis is a comprehensive overview of current theoretical and professional knowledge in the field of chemistry, toxicology and emergency medicine. This knowledge is subsequently applied to the overall management of pre-hospital emergency care for patients intoxicated with toxic gases. The research part includes a retrospective statistical analysis of the number of cases of carbon monoxide intoxication in Vysocina Region, application of theoretical knowledge in the form of analyses of cases of intoxication and creation of a preventive programme with the help of a questionnaire survey which asked the public about their awareness of the risks and dangers of carbon monoxide. In addition, educational material was created. The thesis also tried to answer the research question "How serious is poisonous gas intoxication in pre-hospital emergency care and emergency medicine?" From the point of view of pre-hospital emergency care, the average daily death rate caused by poisonous gas intoxications in the Vysocina Region is four patients per year. When this number is compared with the total number of patients' deaths, it shows a less serious problem. The most common source of carbon monoxide poisoning turned out to be a gas appliance. The rescuers recorded the highest number of carbon monoxide detector activations in 2015. Informing the public in the form of a questionnaire survey has clearly shown that there is persisting confusion of carbon monoxide properties with carbon dioxide ones. This diploma thesis is aimed at specialists providing pre-hospital emergency care i. e. health rescue services and also fire rescue services for the purpose of statistical comparisons with other providers and subjects, or for educational purposes in the context of crisis preparedness. In addition, the work is recommended to the general public to ensure greater awareness of poisonous gas intoxications. This thesis brought a comprehensive overview of this issue which can be used for the purpose of informing, educating and creating the basis for further comparison.

Submitted by Luciana Ferreira (lucgeral@gmail.com) on 2017-05-18T11:35:00Z No. of bitstreams: 2 Dissertação - Nara Lília Oliveira Arruda - 2017.pdf: 1415739 bytes, checksum: 48cd639b4a03f2c5f99a2ff058045ea3 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Approved for entry into archive by Luciana Ferreira (lucgeral@gmail.com) on 2017-05-18T11:35:52Z (GMT) No. of bitstreams: 2 Dissertação - Nara Lília Oliveira Arruda - 2017.pdf: 1415739 bytes, checksum: 48cd639b4a03f2c5f99a2ff058045ea3 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2017-05-18T11:35:52Z (GMT). No. of bitstreams: 2 Dissertação - Nara Lília Oliveira Arruda - 2017.pdf: 1415739 bytes, checksum: 48cd639b4a03f2c5f99a2ff058045ea3 (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2016-12-19 / This study aimed at analyzing users' perception due to safeness of health care offered by professionals in an emergency and urgency unit of a university hospital in Midwest of Brazil. The population was composed of 100 patients who met pre – established criteria for research. This is a cross-sectional, descriptive, quanti-qualitative study. The data were collected from May 31 to August 30, 2015 through interviews, guided by a semi-structured adapted and tested tool. The quantitative data were entered in the Statistical Package for The Social Science (SPSS) version 20.0 and analyzed, descriptively, by means of simple and absolute frequencies. For qualitative analysis, Bardin content analysis was used. The results showed that 53.0% of the patients were females from 19 to 84 years, an average of 50.6 years. Regarding the care, 100% were of urgency for clinical treatment. 99% of the patients were satisfied with the care received, and 99% felt safe with professionals care; 96% had no problems during the period they remained in the emergency and urgency unit. As a safe conduit, they pointed out that 99% of the professionals confirmed the name before any procedure and 89% clearly explained the procedures; 86% were advised on possible complications; 93% reported that professionals showed skill in performing procedures; 69% that professionals always consulted the prescription before the procedure. Regarding the occurrence of errors, 97% would like to be informed about the occurrence of errors during the treatment, even if, it did not cause damage; 80% relied on the team and judged they were unable to anticipate the possible error in care. Patients' satisfaction with the care and rehabilitation of the emergency and urgency services was considered an important indicator of assistance quality in emergency and urgency units in the hospital. It is expected that this study contributes to the formulation and enhancement of educational actions as a strategic way to reach and / or strengthen patient satisfaction with care security, as well as, for the policies elaboration that subsidize the formation of a culture decreasing the risks of hospitalization and ensuring improvements in care quality in emergency and urgency units in local and national context. / Este estudo objetivou analisar a percepção dos usuários quanto a segurança no atendimento em saúde, oferecida pelos profissionais, em uma unidade de urgência e emergência de um hospital de ensino do centro-oeste brasileiro. A população foi composta por 100 pacientes que atenderam aos critérios pré-estabelecidos para a pesquisa. Trata-se de um estudo transversal descritivo, de natureza qualiquantitativa. Os dados foram coletados de 31 de maio a 30 de agosto de 2015 por meio de entrevistas, norteadas por um instrumento semi estruturado, adaptado e testado. Os dados quantitativos foram inseridos no Statistical Package For The Social Science (SPSS) versão 20.0 e analisados, descritivamente, por meio de frequências simples e absolutas. Para análise qualitativa, foi utilizada a análise de conteúdo de Bardin. Os resultados mostraram que 53,0% dos pacientes eram do sexo feminino com idade variável entre 19 e 84 anos, com média de 50,6 anos. Quanto ao atendimento, 100% foram de urgência para tratamento clinico. 99% dos pacientes demonstram-se satisfeitos com o atendimento recebido e, 99% sentiram-se seguros com o atendimento dos profissionais; 96% não tiveram problemas durante o período que permaneceram na unidade de urgência e emergência. Como condutas seguras, destacaram que 99% dos profissionais confirmam o nome antes de qualquer procedimento e 89% explicaram claramente os procedimentos; 86% foram orientados sobre possíveis complicações; 93% referiram que os profissionais mostraram habilidade na realização de procedimentos; 69% que os profissionais consultavam sempre a prescrição antes do procedimento. Quanto à ocorrência de erros, 97% gostariam de ser informados sobre a ocorrência de erros durante o tratamento, mesmo que, não causasse dano; 80% confiavam nos profissionais que prestavam cuidado e julgaram não ter condições para se antecipar ao possível erro durante o cuidado. A satisfação dos pacientes sobre o atendimento e cuidados recebidos no serviço de urgência e emergência foi considerada um importante indicador de resultado da qualidade da assistência nas unidades de urgência e emergência do hospital. Espera-se que este estudo contribua para a formulação e potencialização de ações educativas como um caminho estratégico para o alcance e/ou fortalecimento da satisfação do paciente com a segurança assistencial, bem como, para elaboração de políticas que, subsidiem a formação de uma cultura de segurança, minimizando os riscos da internação e garantindo melhorias na qualidade do cuidar nas unidades de urgência e emergência no contexto local e nacional.

Die Untersuchung hat das Ziel, die Notfallversorgungsstruktur in der Landeshauptstadt Dresden im Ganzen aufzeigen. Im Fokus stehen eine fehlgeleitete Inanspruchnahme der KNA des UKD und deren Motive. Ist der Patient selbst zuständig für eine Fehlleitung oder bringen äußere Einflüsse ihn dazu, die KNA aufzusuchen. Mit Hilfe einer strukturellen Analyse der Akut- und Notfallversorgung in Dresden anhand fünf ausgewählter Kernelemente werden die Ziele untersucht. Dies sind die Aufbauorganisation, Ablauforganisation, Interne Steuerung und Transparenz, Externe Steuerung und Transparenz sowie Finanzierung und planungsrechtliche Vorgaben. In der empirischen Analyse werden die Patienten in der KNA sowie Mitarbeiter ausgewählter Pflegeeinrichtungen in Dresden u. a. zum Wissen über die Akut- und Notfallversorgung befragt. Die Ergebnisse zeigen, dass Patienten zum einen durch die niedergelassenen Vertragsärzte in die KNA des UKD gelenkt, zum anderen selbst zuständig für eine fehlgeleitete Inanspruchnahme sind. Außerdem ist das Informationsangebot zur Akut- und Notfallversorgung in Dresden unzureichend. Der Patient ist nicht in der Lage, seine Symptome so einzuschätzen, dass er immer die richtige Behandlungsmöglichkeit wählt. Auch die Mitarbeiter ausgewählter Pflegeeinrichtungen konnten nicht eindeutig zuordnen, welche Leistungserbringer für die Behandlung welcher Patienten zuständig sind. Eine standardisierte Abfrage zur Unterscheidung von Akut- und Notfällen erfolgt zudem nicht in der Leitstelle des Rettungsdienstes. Die ambulante Versorgung in den Notaufnahmen kann nicht verhindert, trotzdem spürbar reduziert werden. Aus den gewonnenen Ergebnissen konnten Verbesserungsvorschläge für eine bedarfsgerechte Akut- und Notfallversorgung erstellt werden. Für jene Vorschläge ist eine detaillierte Ausgestaltung erforderlich. Die Analyse hat gezeigt, dass eine strukturelle Anpassung eines Kernelements Einfluss auf die Übrigen ausübt. Folglich sollte es für alle beteiligten Akteure sowie Institutionen wesentlich sein, das Änderungsvermögen der Akut- und Notfallversorgung stets mit Blick auf alle fünf Kernelemente voranzubringen. Dabei sind auch zeitliche Aufwendungen und Investitionen zu berücksichtigen.

Purpose: The purpose of this study is to describe the relationship between health literacy, preparedness for discharge, adherence to discharge instructions and difficulty coping after discharge among emergency department patients. Specific Aims: The Aims of this study were to: (1) describe the variability of health literacy of adult patients in an academic tertiary Emergency Department; (2) describe the relationship between health literacy, care transition, and perceived readiness for discharge on the patient’s adherence to discharge instructions and (3) explore whether health literacy, perceived preparation for discharge and care transition, predicts difficulty coping after discharge. Framework: Dr. Meleis’s Transitions Theory was used as a framework. Design: This is a prospective cohort study of adults treated and discharged from the ED. Results: Eighty five percent of the subjects completed the study (n = 132). Subjects satisfied with transition care (P = .025) and who felt more prepared for discharge (P = .035) had less difficulty coping. Subjects more satisfied with care transition were more likely to adhere to medication instructions (P = .029). The higher the satisfaction with discharge preparation, the less likely the subjects were to go to their follow-up appointment (P = 0.051). No associations were found with health literacy. Conclusion: Satisfaction with care transition during the discharge process and feeling well-prepared are related to less difficulty coping after discharge. Nurses have an opportunity to intervene and enhance the discharge experience. This may contribute to more positive outcomes after being seen in an emergency department.

Bakgrund: Fysisk våld mot kvinnor i nära relationer är ett samhällsproblem. Kvinnor som varit med om våld är en vanlig patientgrupp hälso-och sjukvården. Sjuksköterskor inom akutsjukvården är de som först kommer i kontakt med den utsatta kvinnan. Våld i nära relation kan leda till att kvinnan upplever skuld och skam vilket leder till rädsla för att söka vård. Sjuksköterskans roll i vårdandet är att identifiera vårdbehov samt lindra kvinnans lidande. Syfte: beskriva sjuksköterskors upplevelser av att vårda kvinnliga patienter som utsatts för fysiskt våld i nära relation. Metod: En litteraturöversikt där datamaterialet baseras på sex kvalitativa samt tre kvantitativa vetenskapliga artiklar. Resultat: Ur analysen identifieras tre teman; Känslomässiga utmaningar, förmåga att identifiera förekomst av våld och hinder i organisationen med sju underteman. Konklusion: Kvinnor som blivit utsatta för fysiskt våld i nära relation är en svår patientgrupp att möta. Tidsbrist, bristande arbetsmiljö samt brist på kunskap är tre faktorer som hindrar en god vårdrelation mellan parterna. / Background: Physical intimate partner violence against women is a society problem. Women who have experienced violence are a common group of patients in the health care system. Nurses in the emergency department are those who first encounter the women who have been exposed to violence. Physical violence involves beating, kicks and strangulation. Intimate partner violence can lead to woman experiencing guilt and shame which leads to fear of seeking care. The role of the nursingis to identify care needs and alleviate the woman's suffering. Purpose: Describe nurses' experiences of caring for female patients who have been subjected to physical intimate partner violence. Method: A literature review based on six qualitative and three quantitative articles. Findings: The analysis identifies three themes; Emotional challenges, ability to identify the occurrence of violence and obstacles in the organization with seven sub-themes. Conclusion: Women who have been exposed for physical intimate partner violence is a difficult patient group to deal with. Professional experience contributes to the emergency nurses can more easily identify and manage this patient group. Lack of time, bad work environment and lack of knowledge are three factors that impede a good care relationship between the parties.

Bakgrund: Andelen personer med psykisk ohälsa ökar bland hela jordens befolkning. På en akutmottagning möter sjuksköterskor dagligen många patienter med olika sjukdomar, kravet på kompetensen är därför hög. Fokus ligger oftast på akuta somatiska sjukdomar vilket gör att patienter med psykisk ohälsa hamnar i skymundan. Patienter som söker sig till en akutmottagning upplever brister i vården vad gäller bemötande och kunskap hos sjuksköterskor och övrig personal. Syfte: Arbetets syfte är att sammanställa sjuksköterskors erfarenhet av att ge patienter med psykisk ohälsa omvårdnad på en akutmottagning. Metod: Litteraturöversikt av vetenskapliga artiklar framtagna i databaserna PubMed, CINAHL och PsycINFO. Resultatet grundar sig på 15 artiklar från olika delar av världen. Artiklarna är kvalitetsgranskade och etiskt godkända. Resultat: Litteraturöversiktens resultat visar att sjuksköterskors erfarenhet främst handlar om att de upplever en stressig arbetsmiljö, brister i den fysiska arbetsmiljön, att attityder och fördomar finns gentemot patienten, samt en bristande kunskap. Tillsammans gör detta att sjuksköterskors erfarenhet av att möta dessa patienter med psykisk ohälsa inte upplevs som tillräcklig, samt att de ofta känner att de inte gjorde ett bra arbete i mötet med patienten. Slutsats: Sammanfattningsvis är sjuksköterskors erfarenhet av att möta patienter med psykisk ohälsa på akutmottagning bristfällig. En bättre arbetsmiljö och mer kunskap behövs inom detta område. Genom att förbättra arbetsmiljön och kunskapen skulle omvårdnaden av patienter förbättras och sjuksköterskor skulle uppleva att de kunde utföra ett bättre arbete. / Background:  The proportion of people with mental illness is increasing among the entire population of the earth. At an emergency room nurses meets many patients daily with different diseases, the requirement for expertise is therefore high. The focus is usually on acute somatic diseases, which means that patients with mental ill health end up in the cloud. Patients who apply for an emergency room experience shortcoming in care in terms of care and knowledge of nurses and other staff. Aim: The aim of the work is to compile nurse's experiences of providing patients with mental illness care at an emergency department. Method: Literature review of scientific articles developed in the databases PubMed, CINAHL and PsycINFO. The result is based on 15 articles from different parts of the world. The articles are quality checked and ethically approved. Results: The literature review results show that nurses' experiences is that they experience a stressful work environment, deficiencies in the physical work environment, that attitudes and prejudices exist towards the patient and lack of knowledge. This means that nurses' experiences of meeting these patients with mental illness is not perceived as adequate, they often felt that they did not do a good job in meeting the patient. Conclusion: In summary, the nurse's experiences of meeting patients with mental illness at the emergency room is inadequate. A better working environment and more knowledge are needed in this area. By improving the working environment and knowledge, the care of patients would be improved and nurses would feel that they could do a better job.

Bakgrund: Covid-19 viruset som upptäcktes först i Kina år 2019 orsakade stor smittspridning och många sjukdomsfall i världens befolkning. Inom akutsjukvården skedde en stor ökning i antalet patienter samtidigt som sjukvårdsbemanningen var låg. Arbetsrelaterad stress kan uppstå när personer upplever ökade krav, ovanpå kravet att sjuksköterskor ska besitta aktuell kunskap och främja hälsa. Syfte: Syftet var att beskriva sjuksköterskors erfarenheter av arbetsrelaterad stress inom akutsjukvården under covid-19-pandemin. Metod: Allmän litteraturöversikt, baserad på 12 vetenskapliga artiklar med kvalitativ ansats vilka analyserades med en tematisk analys. Resultat: Sjuksköterskors erfarenheter av arbetsrelaterad stress under covid-19-pandemin kan beskrivas utifrån fyra teman: Bristande kunskap om covid-19 och intensivvård, Ökat ansvar, ökade krav och stor arbetsbelastning, Svårigheter att arbeta iklädd skyddsutrustning, och Stöd och strategier för att hantera arbetssituationen. Sjuksköterskor upplevde arbetsrelaterad stress till följd av den ökade vårdtyngden och stressiga arbetsmiljön, vilket resulterade i psykiska påfrestningar.   Slutsats: Arbetsrelaterad stress uppstår till följd av hög arbetsbelastning, underbemanning, okunskap kring covid-19 och intensivvård. Detta påverkar sjuksköterskors psykiska mående och hållbarheten i vårdandet. Vidare forskning bör lägga fokus på arbetsrelaterad stress inom hälso- och sjukvården i Sverige samt andra vårdområden utöver akutsjukvården. / Background: Covid-19 was detected in China 2019 and spread rapidly with many confirmed cases. In emergency care there was a large increase in the number of patients and staff shortage. Work-related stress occurs when people experience increased demands, on top of pre-existing demands to possess the latest knowledge and promote health as nurses. Aim: The aim was to describe nurses’ experiences of work-related stress in emergency care during the covid-19 pandemic.  Method: A literature review based on 12 scientific studies with qualitative methods, analyzed with thematic analysis. Results: Nurses' experiences of work-related stress during the covid-19 pandemic can be described with four themes: Insufficient knowledge of covid-19 and intensive care, Increased responsibility, increased demands and high workload, Difficulties working while wearing personal protective equipment and Support and strategies to cope with the work situation. Nurses experienced work-related stress due to increased workload and stressful work environment, resulting in psychological distress. Conclusions: Work-related stress is caused by high workload, staff shortage, ignorance of covid-19 and intensive care. This affects the well-being of nurses and sustainability in nursing. Further research should focus on work-related stress in Swedish healthcare and other areas than emergency care.