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1	Assédio moral organizacional e precarização da relação de trabalho no setor de teleatendimento Coêlho, Bruno César de Carvalho 22 August 2017 (has links) Submitted by Jamile Barbosa da Cruz (jamile.cruz@ucsal.br) on 2017-10-30T12:27:26Z No. of bitstreams: 1 DISSERTACAOBRUNOCOELHO.pdf: 1919002 bytes, checksum: 52c2b0033ecc8367bcc4bb592a1c1bac (MD5) / Approved for entry into archive by Rosemary Magalhães (rosemary.magalhaes@ucsal.br) on 2017-10-31T14:46:57Z (GMT) No. of bitstreams: 1 DISSERTACAOBRUNOCOELHO.pdf: 1919002 bytes, checksum: 52c2b0033ecc8367bcc4bb592a1c1bac (MD5) / Made available in DSpace on 2017-10-31T14:46:57Z (GMT). No. of bitstreams: 1 DISSERTACAOBRUNOCOELHO.pdf: 1919002 bytes, checksum: 52c2b0033ecc8367bcc4bb592a1c1bac (MD5) Previous issue date: 2017-08-22 / O presente trabalho está pautado no estudo sobre a realidade dos atendentes do call center e busca demonstrar como as condutas destinadas à maximização dos resultados nas empresas acabam por representar situações de assédio moral organizacional. A consequência disso é a precarização social do trabalho. Nesse ambiente empresarial, as relações se estabelecem sob um tipo de gestão que combina a vigilância do trabalho com modernas tecnologias, visando aumentar a produtividade. Assim, são comuns: extrema cobrança por resultados, intensa pressão psicológica e constante ameaça de dispensa. Mediante análise de processos judiciais trabalhistas, buscou-se identificar o assédio moral organizacional como uma conduta coletiva, e, portanto, objetivou-se, ainda, verificar quais seriam os meios judiciais de tutela adequada dos direitos correspondentes. / This work is based on the study about the reality of call center attendants. It seeks to show how the practices aimed at maximizing results in the companies end up by representing situations of organizational harassment. The consequence is the social precarization of labor. In this corporative environment, the relationships are established under a kind of management that combines work surveillance with modern technologies, seeking to increase productivity. Thus, some practices are common: extreme demanding for results, intense psychological pressure and constant threat of dismissal from work. Through the analysis of labor lawsuits, this research aimed to identify the organizational harassment as a collective practice. As a consequence, it aimed to discover which would be the judicial means of protection that suited the corresponding rights. Multidisciplinar Sociais e Humanidades Assédio moral organizacional Organizational Harrassment Precarização Precarization Trabalho Labor Teleatendimento Telemarketing
2	Sisters in Arms: A case study of the experiences of women warriors in the United States Military Stein-Mccormick, Carmen Teresa 01 January 2011 (has links) Abstract Presently there are few studies that describe the current experiences of women warriors relative to issues such as sexual hostility, sexual harassment, and other uncommon experiences during their military careers. Very little is known about how being a woman in a male-dominated military may affect women warriors' choices between making the military a career or returning to civilian life. With better understanding of women warriors' military experiences, mental health professionals, educators, and other human services professionals may have a better understanding of the issues that may affect women in the military. To date there are limited studies that have examined the effects of military experiences on the psychological and emotional well-being of women warriors. Whether its effects are positive, negative, contextual, or permanent is not yet known. This study supports the earlier research regarding the needs and unknown needs of women programs and the training of counselors and helping professionals. With the United States Military being one of the largest special populations, and women warriors making up 15% of that population, it is imperative that appropriate training becomes available for counselors, educators, and other helping professionals. Military attrition Military experinces Military stressors Military women Sexual harrassment Women warriors American Studies Arts and Humanities Military Studies Psychiatric and Mental Health
3	The Limits of Fire Support: American Finances and Firepower Restraint during the Vietnam War Hawkins, John Michael 16 December 2013 (has links) Excessive unobserved firepower expenditures by Allied forces during the Vietnam War defied the traditional counterinsurgency principle that population protection should be valued more than destruction of the enemy. Many historians have pointed to this discontinuity in their arguments, but none have examined the available firepower records in detail. This study compiles and analyzes available, artillery-related U.S. and Allied archival records to test historical assertions about the balance between conventional and counterinsurgent military strategy as it changed over time. It finds that, between 1965 and 1970, the commanders of the U.S. Military Assistance Command, Vietnam (MACV), Generals William Westmoreland and Creighton Abrams, shared significant continuity of strategic and tactical thought. Both commanders tolerated U.S. Army, Marine Corps, and Allied unobserved firepower at levels inappropriate for counterinsurgency and both reduced Army harassment and interdiction fire (H&I) as a response to increasing budgetary pressure. Before 1968, the Army expended nearly 40 percent of artillery ammunition as H&I – a form of unobserved fire that sought merely to hinder enemy movement and to lower enemy morale, rather than to inflict any appreciable enemy casualties. To save money, Westmoreland reduced H&I, or “interdiction” after a semantic name change in February 1968, to just over 29 percent of ammunition expended in July 1968, the first full month of Abrams’ command. Abrams likewise pursued dollar savings with his “Five-by-Five Plan” of August 1968 that reduced Army artillery interdiction expenditures to nearly ten percent of ammunition by January 1969. Yet Abrams allowed Army interdiction to stabilize near this level until early 1970, when recurring financial pressure prompted him to virtually eliminate the practice. Meanwhile, Marines fired H&I at historically high rates into the final months of 1970 and Australian “Harassing Fire” surpassed Army and Marine Corps totals during the same period. South Vietnamese artillery also fired high rates of H&I, but Filipino and Thai artillery eschewed H&I in quiet areas of operation and Republic of Korea [ROK] forces abandoned H&I in late 1968 as a direct response to MACV’s budgetary pressure. Financial pressure, rather than strategic change, drove MACV’s unobserved firepower reductions during the Vietnam War. 11th marines 12th marines abrams air force allied american way of war ammunition army artillery attrition arvn australian b-52 birtle budget cap cea classical clausewitz clifford coled-v collins communist congress constraints conventional counter-battery counterinsurgency dollar expenditures filipino finances fire support firepower five-by-five free world military fwmaf h&i haines harold harrassment hunt hybrid interdiction johnson kalergis komer korean krepinevich laird leonard taylor lewy lyndon macv marines mcnamara mekong nagl new zealand nixon nva observed operations philippine preemptive preparatory resor restraint riverine rok savings sensors sorley south vietnamese strategy summers tactics thai third country trinity unconventional unobserved usarv van fleet viet cong vietnam westmoreland wheeler wise men

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