A presente tese investigou em que medida a percepção de liderança autêntica, de líderes e liderados, promove o capital psicológico e o engajamento no trabalho dos mesmos. Analisou-se ainda a influência da estrutura organizacional nas variáveis estudadas. Cinco estudos foram conduzidos. Primeiro, fez-se uma revisão da literatura sobre a produção internacional de liderança autêntica entre os anos de 2011 a 2015. Essa análise identificou importantes avanços sobre a temática. No entanto, os críticos desta teoria ainda apresentam pontos a serem respondidos. Os estudos de validação e da invariância da medida do Authentic Leadership Questionnaire para o Brasil, confirmam a adequação do instrumento. Os últimos dois estudos apontam que o capital psicológico prediz mais o engajamento no trabalho dos profissionais, em relação a liderança autêntica. Ainda constatam, estruturas organizacionais cooperativas e empreendedoras tem os profissionais mais engajados, em comparação as estruturas individualistas e controladoras. / This thesis investigated to what extent the perception of authentic leadership, by leaders and followers, promotes their psychological capital and work engagement. The influence of organizational structure on the variables studied was also analyzed. Five studies were carried out. Firstly, a review was made of the literature on the international production on authentic leadership between 2011 and 2015. That analysis identified important advances in the subject. However, critics of this theory still present points to be addressed. Studies regarding validation and the invariance of the Authentic Leadership Questionnaire for Brazil confirm the suitability of the instrument. The last two studies indicate that psychological capital is a better predictor of employees’ work engagement than authentic leadership. It also emerges that cooperative and entrepreneurial organizational structures have more engaged employees than more individualistic and controlling operational structures.

A presente tese investigou em que medida a percepção de liderança autêntica, de líderes e liderados, promove o capital psicológico e o engajamento no trabalho dos mesmos. Analisou-se ainda a influência da estrutura organizacional nas variáveis estudadas. Cinco estudos foram conduzidos. Primeiro, fez-se uma revisão da literatura sobre a produção internacional de liderança autêntica entre os anos de 2011 a 2015. Essa análise identificou importantes avanços sobre a temática. No entanto, os críticos desta teoria ainda apresentam pontos a serem respondidos. Os estudos de validação e da invariância da medida do Authentic Leadership Questionnaire para o Brasil, confirmam a adequação do instrumento. Os últimos dois estudos apontam que o capital psicológico prediz mais o engajamento no trabalho dos profissionais, em relação a liderança autêntica. Ainda constatam, estruturas organizacionais cooperativas e empreendedoras tem os profissionais mais engajados, em comparação as estruturas individualistas e controladoras. / This thesis investigated to what extent the perception of authentic leadership, by leaders and followers, promotes their psychological capital and work engagement. The influence of organizational structure on the variables studied was also analyzed. Five studies were carried out. Firstly, a review was made of the literature on the international production on authentic leadership between 2011 and 2015. That analysis identified important advances in the subject. However, critics of this theory still present points to be addressed. Studies regarding validation and the invariance of the Authentic Leadership Questionnaire for Brazil confirm the suitability of the instrument. The last two studies indicate that psychological capital is a better predictor of employees’ work engagement than authentic leadership. It also emerges that cooperative and entrepreneurial organizational structures have more engaged employees than more individualistic and controlling operational structures.

Este estudo tem por objetivo contribuir para a investigação sobre as relações entre as práticas de GERH, o engajamento no trabalho e resultados no nível do indivíduo: desempenho no cargo e intenção de sair da organização. A pesquisa bibliográfica demonstrou a multiplicidade de Práticas, Sistemas de Práticas de GERH, com convergências e divergências. O referencial Amo Framework para a definição das Práticas se mostrou, ao menos conceitualmente, um modelo robusto e integrador do plano organizacional para o plano individual. Empiricamente, encontramos forte associação entre as Práticas de GERH orientadas pelo AMO e o Engajamento o que, sem dúvida, é uma contribuição para o \"Problema da Caixa Preta\". Ainda quanto à pesquisa bibliográfica, foi analisado o construto engajamento no trabalho e suas diversas linhas teóricas, variáveis antecedentes e escalas de mensuração. Foi definido modelo teórico que relaciona as Práticas de GERH, os resultados individuais, o engajamento no trabalho e variáveis antecedentes relevantes associadas ao engajamento, que foi testado via Modelagem de Equações Estruturais (Lavaan- R), atendendo aos requisitos de qualidade de ajuste (GOF), com parâmetros considerados bons. O foco desta pesquisa foi trazer o construto de engajamento no trabalho para o debate acadêmico no Brasil e seu papel na Gestão Estratégica de RH. Desse modo, em tempos de alta competitividade, podemos afirmar que um dos objetivos da GERH deve estar ligado à promoção dos níveis de Engajamento. Nesse estudo, ficou demonstrada a robustez do construto e sua mensuração, a validade discriminante com outros construtos e na amostra pesquisada a associação significativa direta em relação ao Desempenho no Cargo e a Intenção de Sair. Foram confirmadas as hipóteses com respeito à importância do engajamento no trabalho - quer seja em sua associação direta com as variáveis de resultado individuais, quer seja pela sua associação indireta nas relações entre as Práticas de GERH (e Suporte Percebido) e as variáveis consequentes pesquisadas. Como contribuições da tese para a Teoria, consideramos que os resultados desta tese fazem avançar a compreensão acerca do \'Problema da Caixa Preta\' ao demonstrar a forte associação positiva entre as Práticas de GERH e o engajamento no trabalho e este com comportamentos e atitudes desejáveis. Sugestões para futuras investigações bem como implicações teóricas, metodológicas e práticas são discutidas. / This study aims to contribute to research on the relationships between the practices of SHRM, work engagement and results at the individual level: performance and intention to leave the organization (reverse). The bibliographical research demonstrated the multiplicity of Practices, Systems of Practices of SHRM, with convergences and divergences. The Amo framework for the definition of Practices has been shown, at least conceptually, as a robust and integrative model. Empirically, we find a strong association between the AMO oriented practices and the engagement, which undoubtedly contributes to the \'black box problem\'. As for bibliographical research, the work engagement construct and its various theoretical lines, antecedents variables and measurement scales were analyzed. It was defined a theoretical model that relates the SHRM Perceived Practices, the individual results, the engagement in the work and relevant antecedent variables associated to the engagement, which was tested using Structural Equation Modeling (Lavaan-R), meeting the requirements of quality of fit (GOF), with parameters considered good. The focus of this research was to bring the work engagement construct to the academic debate in Brazil and its role in SHRM. Thus, in times of high competitiveness, we can say that one of the objectives of the SHRM must be linked to the promotion of levels of work engagement. In this study, the robustness of the construct and its measurement, the discriminant validity with other constructs and a direct significant association with respect to job performance and the Intention to leave (reversed) were proved. The hypotheses regarding the importance of engagement at work - whether in their direct association with the individual outcome variables or their indirect association in the relationship between the Practices of SHRM Perceived Practices, and Perceived Support and the consequent variables were confirmed in the sample. As contributions of the thesis to the Theory, we consider that the results of this thesis advances the understanding about the \'Black Box Problem\' by demonstrating the strong positive association between the SHRM Practices and the work engagement and the latter with desirable behaviors and attitudes. Suggestions for future investigations as well as theoretical, methodological and practical implications are discussed.

Informal leaders can have similar effects on firm performance as formal leaders. Although informal leadership can play a critical role in organizational functioning, empirical research concerning this issue is scarce. I conceptualized informal leadership as a continuous variable, and tested the relationship between informal leadership and the following variables. First, this study examined how informal leaders can influence over other members, even though they do not possess formal power. Five indicators, i.e., performance, turnover intention, career satisfaction, work engagement, and optimism were selected to assess the qualities of informal leaders as role models. Second, this study advanced our understanding of how demographic factors (i.e., age, educational background, and work experience) contribute to shaping informal leadership. In addition, T-test was chosen to test whether informal leadership is more noteworthy in women than men. Lastly, this study compared the effects of informal and formal leaders on team effectiveness.

Att få ut det bästa och mesta av varje medarbetare har blivit allt viktigare i dagens samhälle. Vi förväntas vara både produktiva och effektiva i allt vi gör. Men vad är det egentligen som samvarierar med den individuella arbetsprestationen? Är det hur engagerade vi är i arbetet, vår prestationsbaserade självkänsla eller ligger det till och med i vår personlighet? Finns det verktyg att använda vid rekrytering som kan förutsäga något om hur en individ kommer att prestera i arbetet? Syftet med föreliggande studie var att undersöka huruvida arbetsengagemang, personlighet och prestationsbaserad självkänsla är av betydelse för den upplevda individuella arbetsprestationen. I studien studerades validerade test som mäter personlighet (Mini-IPIP6), prestationsbaserad självkänsla (PBSE) och arbetsengagemang (UWES9) i förhållande till den individuella arbetsprestationen (IWPQ) för att undersöka vilka samband som finns. En webb-enkät bestående av dessa fyra frågeformulär sammanställdes och kompletterades med bakgrundsfrågor. Insamlade data analyserades med hjälp av korrelations- och regressionsanalyser. I studien deltog 250 personer (M = 34 år, SD = 11 år) med olika bakgrund, och det enda inklusionskriteriet var att ha någon form av arbetslivserfarenhet. Resultaten visade att arbetsengagemang var den variabel som i störst utsträckning kunde förutsäga en god individuell arbetsprestation medan personlighetsdimensionerna neuroticism och ärlighet var de variabler som i störst utsträckning kunde förutsäga ett kontraproduktivt arbetsbeteende. Slutsatsen i föreliggande studie blev därmed att frågeformulär som mäter arbetsengagemang (UWES9) är det bäst lämpade av Mini-IPIP6, PBSE och UWES9, då syftet är att försöka förutsäga en god upplevd individuell arbetsprestation. / Getting the best and most out of every employee has become more important in today's society. We are expected to be both productive and efficient in everything we do. But what exactly does coincide with the individual work performance? Is it how committed we are at work, our self-esteem or is it even our personality? Are there any tools for recruiting who can say something about how someone will perform at work? The purpose of the present study was to investigate whether employee engagement, personality and performance-based self-esteem are of importance to the perceived individual work performance. The study examined validated tests that measure personality (Mini-IPIP6), performance-based self-esteem (PBSE) and work engagement (UWES9) in relation to the individual work performance (IWPQ) to investigate which relationships that exist. A web questionnaire with these four questionnaires was compiled and supplemented with background issues. The collected data were analyzed using correlation and regression analyzes. The study comprised 250 people (M = 34 years, SD = 11 years) with different backgrounds, and the only inclusion criterion was to have some form of work experience. The results showed that work engagement was the best variable to predict a good individual work performance, while the personality dimensions, neuroticism and honesty, were the best variables to predict a counterproductive work behavior. The conclusion in this study was that questionnaires that measure work engagement (UWES9) are best suited of Mini-IPIP6, PBSE and UWES9, when the purpose is to try to predict a good perceived individual work performance.

The present study tested a nomological net of work engagement that was derived from its extant research. Two of the main work engagement models that have been presented and empirically tested in the literature, the JD-R model and Kahn’s model, were integrated to test the effects that job features and personal characteristics can have on work engagement through the psychological conditions of meaningfulness, safety, and availability. In this study, safety refers to psychological perceptions of safety and not workplace safety behaviors. The job features that were tested in this model included person-job fit, autonomy, co-worker relations, supervisor support, procedural justice, and interactional justice, while the personal characteristics consisted of self-consciousness, self-efficacy, extraversion, and neuroticism. Thirty-four hypotheses and a conceptual model were tested in order to establish the viability of this nomological net of work engagement in which it was expected that meaningfulness would mediate the relationships between job features and work engagement, safety would mediate the relationships that job features and personal characteristics have with work engagement, and availability (physical, emotional, and cognitive resources) would mediate the relationships that personal characteristics have with work engagement. Furthermore, analyses were run in order to determine the factor structure of work engagement, assess whether or not it exhibits differential validity from organizational commitment and job satisfaction, and confirm that it is positively related to the outcome variable of organizational citizenship behavior (OCB). The final sample consisted of 500 workers from an online labor market who responded to a questionnaire composed of measures of all constructs included in this study. Findings show that work engagement is best represented as a three-factor construct, composed of vigor, dedication and absorption. Furthermore, support was found for the distinction of work engagement from the related constructs of organizational commitment and job satisfaction. With regard to the proposed model, meaningfulness proved to be the strongest predictor of work engagement. Results show that it partially mediates the relationships that all job features have with work engagement. Safety proved to be a partial mediator of the relationships that autonomy, co-worker relations, supervisor support, procedural justice, interactional justice, and self-efficacy have with work engagement, and fully mediate the relationship between neuroticism and work engagement. Findings also show that availability partially mediates the positive relationships that extraversion and self-efficacy have with work engagement, and fully mediates the negative relationship that neuroticism has with work engagement. Finally, a positive relationship was found between work engagement and OCB. Research and organizational implications are discussed.

[pt] O objetivo central desta dissertação foi analisar o alinhamento pessoaorganização (Person-Organization fit ou P-O fit) e sua influência no engajamento dos colaboradores de uma organização, através de um estudo de caso em uma empresa multinacional do segmento industrial – empresa A – que está passando por transformações e crescimento no Brasil. A pesquisa teve como base os conceitos de P-O fit de Chatman (1989), Valores Pessoais de Schwartz (1994) e Organizacionais de Oliveira e Tamayo (2004), assim como Engajamento no Trabaho de Kahn (1990). Como este assunto possui uma grande aproximação com a cultura organizacional, foi abordado o tema por Schein (2009). A metodologia adotada para a pesquisa foi mista, através da combinação de métodos diversos de coleta e análise de dados. Para a análise quantitativa, foi aplicadoum questionário em 132 colaboradores, composto pelo questionário de Almeida e Sobral (2009), versão validada no Brasil do Portrait Values Questionnaire PVQ-21 de Schwartz (2001), pelo Inventário de Perfis de Valores Organizacionais (IPVO), de Oliveira e Tamayo (2009) e também pela Escala de Engajamento de Trabalho (EEGT), de Siqueira (2014). Por fim, para a pesquisa qualitativa foram realizadas a análise de documentos internos, entrevistas semi-estruturadas em 15 colaboradores, assim como a observação participativa em duas turmas de treinamento do programa SOMOS A. Os resultados indicaram que não há a presença do alinhamento pessoa-organização, possível consequência das mudanças culturais vividas na empresa. Os estudos estatísticos demonstraram quais valores podem ter relação significativa e impacto no engajamento dos colaboradores, concluindo-se a relevante contribuição desta pesquisa. / [en] The main objective of this dissertation was to analyze the personorganization fit (P-O fit) and its influence on employee engagement in an organization, through a case study in a multinational company in the industrial segment – company A - that is under transformation and growth in Brazil. The research was based on the concepts of P-O fit by Chatman (1989), Personal Values by Schwartz (1994), Organizational Values by Oliveira and Tamayo (2004), and also of engagement at work by Kahn (1990). As this issue is closely linked to organizational culture, Schein (2009) was also taken into consideration. The methodology adopted for the research was mixed, combining various methods of data collection and analysis. Quantitative analysiswas made by a questionnaire, applied to 132 employees, comprising the validated questionnaire in Brazil by Almeida and Sobral (2009) of Portrait Values Questionnaire PVQ- 21(SCHWARTZ, 2001), by the Inventory of Organizational Values Profile (IPVO), by Oliveira and Tamayo ( 2009) and also the Working Engagement Scale (EEGT), by Siqueira (2014). Finally, qualitative research was conducted by analysis of internal documents, semi-structured interviews with 15 employees, as well as the participatory observation in two training sessions of the program We are A. The results indicated that there is no presence of the person-organization fit, possible consequence of the cultural changes experienced in the company. The statistical studies have shown wich values might have a meaningful relationship and impact on employee engagement, concluding the relevant contribution of this research.

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The diploma thesis deals with justice and fairness in the workplace. The theoretical part begins with an introduction to the topic, defines the key concepts and further states what are the differences between them. The following chapters describe reasearch into justice and fairness from its inception, which dates back to about the middle of the last century, to the present. The theretical part continues with the reasons that motivate individuals to think about justice and fairness, what are the consequences of perceived (in)justice and (un)fairness, and finally we present the existing tools that are used to measure these phenomena. The empirical part focuses on the adaptation of two main, foreign methods (COJS and POJ) to the Czech environment, verification of their psychometric properties, basic validation and exploration the relationships between them. Due to the validation of POJ and COJS, we also set a secondary goal, namely the adaptation of scales describing the relationship to the organization and the superior and verification of their basic psychometric data. The results of our research showed that the 4-factor model of justice (COJS) and the 1- factor model of overall fairness (POJ) can be considered satisfactory, even with the Czech version created by us, which corresponds to previously...

Regardless of the changes in the Constitution of the Republic of South Africa No. 108. of 1996, in terms of the acceptance of individuals irrespective of their sexual orientation and the prohibiting of discrimination against anyone on the grounds of their sexual orientation, the concept of homosexuality in the workplace is still a relatively unexplored phenomenon in South Africa. Limited research studies focus on the perspectives of homosexual individuals regarding their perception and attitudes towards their working environments. Culture can affect the way in which individuals act due to the dominance of certain behaviours, beliefs, and norms that are accepted as the 'standard' way of living. Within companies, the employees are on average expected to be productive and effective, and to present fruitful behaviour to benefit the organisation. Individuals can also at times be tacitly encouraged to portray images according to the general norm in the organisation, whether or not this image is true to the individuals themselves. This type of accepted standard norms and behaviours are therefore wordlessly conveyed to the employees as the cultural accepted standard in the organisation. Heteronormative cultures are described as the instance when the accepted standard of male and female behaviour is viewed in terms of masculine men and feminine women. Individuals who do not fit these specific descriptions may experience either explicit or implicit discrimination. The reactions that employees can have because of organisational culture are referred to as affective reactions and can have adverse costs for the organisation as employees may engage in less productive behaviour. The purpose of this research was to assess the relationship between a heteronormative culture and the affective reactions of homosexual employees working in Johannesburg and Pretoria. Work engagement and job satisfaction of the individuals were assessed in relationship to heteronormativity. Research done for this study includes the various aspects of the academic topics related to the study. Given the limited amount of empirical research on the topic, a mixed method study was conducted. Quantitative questionnaires instigated the research, designed to measure the following concepts:<ul> <li> Organisational culture, in terms of heteronormativity.</li> <li> Two affective reactions of employees - work engagement and job satisfaction.</li></ul> Explanatory qualitative interviews followed the questionnaires with the intention of understanding the results found during the quantitative phase. A purposefully selected sample of one hundred and sixty four homosexual employees working in Johannesburg and Pretoria completed the quantitative questionnaire, and a sample of eight homosexual individuals were selected out of the original sample to participate in the qualitative interview stage. Previously developed instruments were used to measure heteronormativity, work engagement and job satisfaction. The results indicated that homosexual employees within Gauteng do experience the culture of their respective organisations to support the perceptions of heteronormativity. Two hypotheses were tested which indicated a significant but small correlation between perceptions of heteronormativity and work engagement and job satisfaction. The qualitative results provided insight into how homosexual employees experienced heteronormative cultures in the workplace as well as how they react to the cultures encountered. / Dissertation (MCom)--University of Pretoria, 2012. / Human Resource Management / unrestricted