由於全球化影響，歐盟經濟市場的法規制定(如WEEE、RoHS)影響資訊科技整體產業供應鏈上，台灣也深受影響。有鑑於國內企業開始重視供應鏈後端的延伸，嘗試延長產品生命週期，使得產品在銷售之後，可透過其他再處理程序以產生更大的附加價值，因此，本研究以綠色供應鏈後端延伸的產品回收/逆物流(reverse logistics)體系做為主要研究範疇。此外，著眼於華碩電腦 (ASUS Corp.) 過去在 “綠色供應鏈” 領域已付出的心力，並且致力於逆物流流程的改造，以達到企業與環境間的最大效益，本研究選定華碩電腦做為主要研究對象。 本研究採用個案研究法，透過文獻、檔案紀錄以及深度訪談等三種方式蒐集資料，整理出個案公司原本的產品回收體系As-Is模型，以及將綠色供應鏈概念納入的To-Be模型。此模型分從五個向量角度探討，分別是：驅使動機、參與角色、進行的活動、企業內部整合以及績效結果。 本研究發現，驅使企業重新建置逆物流體系的動機，包括來自外部的法規及競爭者的壓力，以及來自企業內部高階管理者的支持及政策執行者的落實；參與角色 (顧客、通路商、製造商、供應商)會隨著逆物流體系的轉變，產生重新定位或新增的情況；新建置的逆物流系統較原先的流程新增了檢查和拆置、重新配送銷售兩個階段；分別從行銷觀點及物流觀點兩大功能面來看其整合程度，則可從顧客服務發現，其行銷層面的作業包含取得回收產品，確立捐贈產品的目標，然後尋找再生電腦捐贈對象，以及合作的對象，而物流層面的作業則包含獲得回收產品之後，規劃取得回收產品通路，再生電腦運送方式等；最後，個案公司在流程改造前後的績效指標可分從量化(作業績效、財務績效)及非量化(滿意度)來看，前者包含回收系統有效性、環境效益、經濟效益，以及相關環保標章等指標；後者則包括產業帶動性、社會效益及強化DfE(Design for Environment)綠色設計等三項指標。 本研究針對一實際案例進行深入探討，瞭解個案公司在 “綠化” 過程中所面臨的挑戰及因應方式，其結果不但擴展了 “綠色供應鏈管理” 領域學術理論的相關探討，在實務上同時也提供其他相關企業在進行相關流程改造時的重要參考依據。

綠色供應鏈管理為近年來熱度非常高的議題，對於某些公司來說，採行綠色供應鏈管理可以表現公司永續經營的決心（Bacallan，2000），例如聯華電子不久前才宣佈，領先全球半導體製造商，完成有害物質管理 (Hazardous Substance Process Management, HSPM)系統稽核，並獲推薦登錄，顯示聯電符合RoHS指令及客戶對有害物質管理要求，也取得通往歐洲市場的環保通行證，而致伸科技也領先其他競爭者，完成綠色供應鏈的佈署，廠商的這些行動可以解讀為綠色供應鏈管理已經成為未來的趨勢，然而，本研究想要進一步的探討，綠色供應鏈管理究竟是廠商不得不為的措施，抑或是可以憑藉以提升本身競爭優勢的積極作為。 本研究採問卷調查的研究方式，針對我國製造業廠商進行實證研究，研究範圍設定為工商快訊所出版的「2005台灣廠商名錄」中，所登錄的我國公司，產業不予以設限，但必要條件為公司必須涉足生產製造業務。 本研究針對回收後的問卷，以 LISREL進行分析，獲得了下列研究結果： 1. 綠色設計與公司競爭優勢有正向關係 2. 綠色採購與公司競爭優勢有正向關係 3. 綠色生產與公司競爭優勢有正向關係 4. 企業在競爭優勢上的表現與其財務數字上的成績有正向的關係 關鍵字：綠色供應鏈、競爭優勢、財務績效 / Green Supply Chain Management has been a very popular subject recently. For some companies, implementing Green Supply Chain Management can show their determination for sustainable development（Bacallan，2000）. For example, UMC just announced their audition of Hazardous Substance Process Management system, and therefore is qualified to export to European market. Primax Electronics has also executed Green Supply Chain Management. All these actions indicate Green Supply Chain Management has become the trend. However, the study wants to investigate if the implementation of Green Supply Chain Management can give a lift of the companies’ competences. In the end of the study, the author can reach the following conclusions: 1. There is a positive correlation between Green Design and company’s competitive advantage 2. There is a positive correlation between Green Purchase and company’s competitive advantage 3. There is a positive correlation between Green Production and company’s competitive advantage 4. There is a positive correlation between company’s competitive and its financial performance Key Word: Green Supply Chain, competitive advantage, financial performance

歐盟於2003年2月公佈的「電子電機設備限用有害物質」（RoHS）指令規定，2006年7月以後銷售至歐盟市場的電子與電機產品限用鉛、鎘、汞、六價鉻、多溴聯苯與多溴二苯醚等對環境有害的物質。RoHS指令對以製造為主的台灣廠商造成重大影響，為確保廠商所生產的產品符合環境法令的規定，有必要導入綠色供應鏈管理。因此，引發本研究對此一議題的興趣，進而探討：電子業供應商基於中心廠的要求而配合導入綠色供應鏈管理的情境下，從供應商的角度探討，影響其導入綠色供應鏈管理時配合度之因素為何？ 本研究採取質的研究中的紮根理論法，以深度訪談方式，訪問以S公司為中心的供應鏈體系中的四家供應商，在取得受訪者同意後進行錄音，訪談結束後再謄寫成逐字稿。在整理與分析逐字稿，並經過開放、主軸編碼等過程，逐步地建構出一個從供應商角度，探討影響其導入綠色供應鏈管理時配合度的因素模式。 本研究從個案訪談中發現，供應商在面對法規壓力、同儕壓力、與客戶壓力之下，會經過成本效益、認知風險與認知價值之考量後，決定是否配合中心廠導入綠色供應鏈管理。一旦決定導入綠色供應鏈管理後，供應商須配合中心廠的諸多要求，而供應商是否達成中心廠之要求，則以供應商配合度來衡量，包括供應商傳遞資訊給中心廠時的資訊交換的及時性、資訊正確性、以及資訊完整性。 研究結果顯示，影響供應商配合度的因素有三類，第一類為供應商的技術與能力，此包括供應商的技術創新能力、供應商的資訊管理能力、及供應商與中心廠的專業輔導能力；第二類為聯絡人的特質，中心廠的聯絡人是否具備同理心、供應商與中心廠的聯絡人是否具備專業能力，此皆影響供應商的配合度；第三類則為中心廠與供應商之間的溝通情況，此包括：溝通策略、溝通管道、溝通頻率、溝通內容等。 與本研究相關的文獻進行比較後，發現本研究之成果與現有人際溝通的理論文獻相呼應，部分文獻指出溝通時個人特質會影響其溝通行為，在綠色供應鏈管理的情境下，本研究亦發現中心廠與供應商雙方聯絡人的特質會影響其溝通行為。此外，本研究亦擴充了溝通理論，例如：雙方聯絡人的溝通頻繁未必會提高供應商配合度。另外，本研究所提出的配合度概念，未見於其他文獻，此一概念可用於衡量供應商在配合導入綠色供應鏈管理時，其執行面的成效，在未來的研究中值得深入探討。本研究不僅對理論上有所貢獻，更對廠商提出實務上的建議。 / The Restriction of Hazardous Substances Directive (RoHS), which restricts the use of six hazardous materials in the manufacturing of various types of electronic and electrical equipment, was adopted in February 2003 by the European Union and then took effect on July 1, 2006. The directive makes a significant impact on Taiwanese electronic industry which specializes in manufacturing of computer, communication, and consumer electronics products. The firms in the electronic industry should implement green supply chain management (GSCM) to avoid contraventions of RoHS. Based on the research context described above, this purpose of this study was to explore the factors that influence suppliers’ compliance with their manufacturer’s requirements while they were required to implemente GSCM. In addition, the factors explored in this study were proposed by the suppliers’ perspective. In this study, Grounded Theory was applied to develop a model explaning the factors that influencd suppliers’ compliance with their manafacturer’s requirement. Besides, to collect the data needed, data triangulation was applied in this study, including in-depth interviewswith suppliers’ and the collection of secondary data. The interviewees were the employees of the four suppliers of S company. According to the data collection and analysis steps of Grounded Theory, the model that proposes the factors affecting suppliers’ compliance with their manafacturer’s requirement was developed. The results showed that confronted with the pressures of environmental regulations, peer companies, and the customers, suppliers decided to implement GSCM after having taken the cost-benefit analysis, perceived value and perceived risk into consideration. While suppliers decided to implement GSCM, they had to meet the requirements from their manufacturer. Whether suppliers met the requirement from their manufacture was measured by the indicator, suppliers’ compliance, which referred to the ability that suppliers timely exchanged the right and complete information with their manufacturer. Thus suppliers’ compliance was composed of three dimensions, such as including information timeliness, information accuracy, and information integrity. According to the data collected, three categories of factors influencing suppliers’ compliance with their manafacturer’s requirement were discovered. The first kind of factors was suppliers’ capability, including suppliers’ capability of technology innovation, suplliers’ capability of information management and guidance between supply chain members. The second category was the characteristics of boundary spanners, including boundary spanners’ empathetic mind and their professionalism. The findings were also compared with the previous research on interpersonal communication. Similar to the results mentioned in the existing literature, the phenomenon that a person’s characteristics did impact his communication behaviors in the context of implementing GSCM was also discovered. The study makes a contribution to the research on proposing the concept of suppliers’ compliance.s. In addition, the finding points out that the communication frequency between supply chain members is not positively related to suppliers’ compliance with their manafacturer’s requirement. The findings are also helpful for manufacturing firms that usually dominate the implementation of innovations in their supply chain members.

隨著工業發展而產生的環境污染問題，促成了綠色供應鏈管理的提倡，尤其歐盟公佈危害物質禁用指令 (RoHS) 和廢電機廢電子設備指令 (WEEE) 的法令，讓企業對於環境保護的責任要盡更多心力。在現有供應鏈上加入綠色的考量，對於公司而言勢必是一種新的挑戰與壓力，這中間存在著許多的不確定性，風險也變得越來越複雜，在經營的過程中不可能完全去除風險，一個不利事件的發生會使得企業在營運、績效表現、成本、品質上，造成負面影響及損失，因此對於風險更應該站在事先預防的角度來管理它。如果能適當地評估，依據風險對於公司的重要性、潛在反應及其嚴重性，得知風險控管的優先順序，才不會將資源浪費在發生機率很小、影響程度不大的風險因子上。 綠色供應鏈的實施會關係到上下游廠商，是一種整合、全面性的作業活動，從上游的採購原料、製造過程、到下游的回收動作，都必須要有綠色的考量，需要彼此互相整合才能成功實施，這當中也會產生許多的問題。由於危害物質限用指令 (RoHS) 有規定八大類的電子電機產品限制使用鎘、鉛、汞、六價鉻等物質，會影響到採購和製造階段；而廢電子電機設備指令 (WEEE) 有規定回收率和與回收再利用率，會影響到企業的回收階段。因此從不同角度出發，找出企業在綠色採購、綠色製造、回收當中，不同階段中可能衍生出的風險因子，如此才能做到完整的考量。 本研究建立整體的綠色供應鏈風險評估模式，探討企業在實施綠色供應鏈可能所衍生的風險，找出影響的風險因子，並透過失效模式與效應分析(FMEA)，加入模糊語意概念、灰關聯分析的方式，針對風險因子可能所帶來的嚴重性、發生度、難檢度進行分析評估，藉由計算出的風險值，可以排列出風險因子的風險大小，讓企業能知道控管的優先順序。 / Along with the industrial development has brought the environmental pollution question. Therefore green supply chain management was promoted. European Union announces the WEEE directive (Waste Electrical & Electronic Equipment) and RoHS directive (The Restriction of the use of Certain Hazardous Substances in Electrical and Electronic Equipment). These regulations make manufactures & retailers take charge of environment protection. The green consideration will be subsumed into the supply chain. It’s a new challenge and pressure for company. Because green supply chain management implies uncertainty, the risk will be become more and more complex. The company couldn’t remove risk. The occurrence of harmful event may cause cost, quality, performance negative affection and financial failure. The company should manage risk in advance. If the company can appropriately assess risk, according to the importance, severity, occurrence of risk, the company will get the priority of risk control, we won’t waste our resources on the risk that the occurrence probability is very small and influences degree is not very great. To implement the green supply chain will influence supplier, manufacturer, recycler and Name Brand Vendor. It’s a conformability and comprehensive activity. From supplier purchase raw material to Name Brand Vendor recycle the product, they all need a green consideration. They need the mutual conformity, so they can successfully implement the green supply chain. The RoHS has already ruled the restriction that Electrical and Electronic Equipment are limited to use Lead, Cadmium, Mercury, Hexavalent Chromium, Polybrominated Biphenyls, etc, and therefore will influence the purchase stage of business and the manufacturing stage of business. The WEEE regulation include recovery rate and recue/recycling rate, so will influence the return stage of business. We should assess risk from the different viewpoint, and find out risk factor of the purchase stage, the manufacturing stage of business, and therefore we can have a complete consideration. This research constructs the risk assessment model for green supply chain, and probes into influential risk factors when the company implements the green supply chain. This study based on Failure Mode and Effects Analysis (FMEA) that combine fuzzy set theory and grey theory, to analyze severity, occurrence, detection of risk factor. Results of this study show that risk value of risk factor, the arrangement of risk factors and the priority of risk control.

隨著企業社會責任(CSR)議題的興起、綠色消費意識提高，以及國際環境管理系統與相關法規的日趨完善，社會大眾要求企業應擔負起社會與環境責任的呼聲漸劇；是故愈來愈多的企業開始投身綠色經營的行列。本研究從企業總體層級出發，以質化研究取向來探討全球領導品牌是如何形塑其影響動機、資源投入、利害關係人管理，及發展系統性的策略方案等綠色經營實務。 　　從本研究發現及所提出的延伸性管理意涵，企業應主動追求更積極的CSR作為，透過影響力及市場機制來回應利害關係人，始得滿足「三重盈餘」目標： 1.　創辦人或企業本身的環境經營、綠色管理等價值觀或信念將會形塑企業綠色經營動機，且應從總體層級並「內外兼顧」來推行，以一貫性地從企業願景、使命、策略方針等向下最終落實於日常營運活動中。 2.　企業綠色經營動機將影響其資源投入與利害關係人管理，透過「推動公司治理」、「維護社會公益」、「發展永續環境」及「生命週期成本管理」來創造綠色價值，架構性地支持綠色經營意識轉化為營運活動。 3.　企業綠色經營動機將影響實際推展的代表性措施、策略與計畫，透過「綠色供應鏈管理」、「綠色消費行為」、「綠色形象/品牌」及「綠色獲利模式」來實踐綠色價值，彈性因應市場需求並提高競爭者進入門檻。 4.　企業應加強綠色價值創造與綠色價值實踐兩構面間的連結性，並善盡利害關係人溝通機制，使架構性的措施得以轉化為實務作為。 5.　企業綠色價值創造與企業綠色價值實踐兩構面將會影響品牌領導地位，且若在環保、收益與成本間並無遭遇明顯的決策衝突或困難，則最終其企業綠色經營的商業可行性將反映在正向的財務績效表現中。 　　本研究歸納出影響企業執行綠色經營實務成效的各項因素及各構面間的交互關係；並提供有志發展綠色經營模式或期待更為精進者一個整體性參考架構。 / With the rise of Corporate Social Responsibility (CSR) issues, green consumer awareness, as well as the maturity of international environmental management system and relevant regulations, the community advocates companies should account for social and environmental responsibility; therefore more and more companies devote to green management. In this study, the qualitative research method is utilized from the corporate level to explore how the global leading brands to shape the influence and motivation, allocation of resources, stakeholders management, and the development of systematic strategy plans and other green management practices. 　　From the study results and proposed management implications, companies should pursue more proactive CSR actions through their influence and market mechanisms to respond to stakeholders to meet "Triple Bottom Line" objectives: 1.　The founder, values or beliefs of environment management and green management will shape the motivation of business green management from "both inside and outside" through the corporate level to implement consistently along with the corporate vision, mission, strategic direction and so on cascading to the fulfillment of daily operations. 2.　The motivation of business green management will affect allocation of resources and stakeholders management through "promoting corporate governance", "maintaining social welfare", "developing sustainable environment" and "managing life-cycle cost" to create green value and structurally support green management sense into business activities. 3.　The motivation of business green management will affect the actual promotion of representative measures, strategies and plans through "Green Supply Chain Management", "green consumer behavior", "green image / brand" and "green profit model" to fulfill green value and flexibly respond to market demand as well as to increase the entry barriers to competitors. 4.　Companies should strengthen the linkage between green value creation and green value realization and fulfill communication mechanism with stakeholders to transform the structural measures into actual practices. 5.　Both of business green value creation and business green value realization will affect the brand leadership, and if there is no decision-making conflict or significant difficulties among environment, benefits and costs, finally the commercial feasibility of business green management will be reflected on the positive financial performance. 　　The study induces the affecting factors of implementation effectiveness of green management practices and the interactions among the various aspects and also provides an overall reference structure to develop green management model or advance sophistication.

由於環境保護議題的興起，以歐盟為首，各國對電子相關產品相繼遞出各種法規限制，企業為了因應綠色潮流與各國法規之要求，與供應商體系的緊密配合更顯重要，在此情境之下，企業如何選擇供應商管理的方法，與供應商共同面對綠色趨勢與漸趨嚴苛的法規規定，並且同時避免在交易過程中所衍生出的各種阻礙廠商之間交易效率的成本是本研究之研究重點。 本研究從綠色供應鏈管理的角度出發，以台灣電子製造業為研究對象，了解企業對關鍵零組件供應商的依賴程度、企業本身投入綠色活動的積極度，兩者對供應商管理方法的選擇、以及企業與供應商交易的過程中所衍生的各種交換成本，即外顯單位效益成本、資訊搜尋成本、道德危機成本與專屬資產陷入成本之影響，並進一步找出對這四個交換成本有顯著影響的供應商管理方法為何。 本研究採用問卷調查的方式，以1263家的台灣電子業上市公司作為抽樣對象，於回收的173份有效樣本之統計分析結果顯示：企業對關鍵零組件供應商的依賴程度、以及企業本身投入綠色活動的積極度，兩者會造成企業在選擇供應商管理方法上有所不同，因而對交換成本有不同程度之影響。當企業投入綠色活動的意願愈高，愈會選擇多種的供應商管理方法來加強對供應商的控制，藉以確保供應商提供的商品能符合企業的需求，而這類型的企業在與供應商交易的過程中，總體的交換成本是相對較低的；相反地，當企業較不積極地投入綠色相關的活動時，也會較不投入於供應商管理，總體的交換成本較高，特別是在企業對供應商的依賴程度愈低時，整體的交換成本愈高。而在供應商管理方法中，最能有效降低交換成本的方法為「關係品質」，即企業與供應商之間擁有共同的目標、將品質列為優先考量、彼此之間存在信任、並且了解雙方的需求。

隨著國際環保法規陸續頒布、綠色消費風潮上漲，使企業開始正視供應鏈的綠化，但綠色供應鏈的導入須大幅改變既有流程，令企業望之卻步。本研究從企業流程再造的觀點，探討企業導入綠色供應鏈相關活動之模式，包含經歷的階段以及每個階段須進行之主要活動。此外，也探討企業在導入過程中面臨之困難。本研究採行個案研究法，訪談四家分別為資訊科技業、家電業、造紙業、髮妝業等不同產業之個案公司，除對單一個案公司進行深度瞭解外，同時還進行跨個案/跨產業的分析，以進一步地探討個案之間的異同。 本研究發現，四家跨產業之個案公司在導入綠色供應鏈時，其所經歷的「階段」與「活動」一致性高，主要有五大階段：「綠色承諾」、「內外部溝通」、「專案規劃」、「執行計畫」、「績效評估」，此與學術文獻中的企業流程再造導入模式具有高度相似性，支持綠色供應鏈的導入乃是屬於一種企業流程再造的論點。而兩者主要的差異有三點：第一、導入綠色供應鏈並不若企業流程再造將資訊科技(IT)視為關鍵角色，反之，認為IT為次要角色；第二、綠色供應鏈導入前期尤其強調對供應商以及員工的溝通，而非企業流程再造強調之供應商以及顧客，亦即，以導入綠色供應鏈而言，顧客並非影響企業進行綠色供應鏈之關鍵，而是企業於導入後期影響消費者習慣－環保意識溝通與教育；第三、綠色供應鏈之導入模式，在「績效評估」階段中增加「報告利害關係人」活動，企業流程再造則無強調此項，換言之，公開綠色報告乃是執行綠色供應鏈後期之重要活動。整體來看，本研究亦發現四家個案公司經歷的「階段」與「活動」涵蓋PDCA循環(Plan-Do-Check-Act Cycle)的概念，並進一步發現，當PDCA循環運用於綠色供應鏈之導入時，在P（規劃）的部分，除階段3之「專案規劃」之外，尚還包含「綠色承諾」以及「內外部溝通」兩項重要的階段。而在導入的困難部分，企業面臨的內部困難包含技術突破的困難、資金不足、利潤微薄化、參考資料過少、員工參與意願不高。外部困難則包含供應商配合意願低或能力有限、法令不完善、政府政策太慢、消費者購買和使用綠色產品之習慣和意識不足。其中，供應商配合意願低或能力有限是主要面臨的困難，可見企業執行綠色供應鏈時，除須克服內部阻力與困難之外，對外部供應商的溝通與管理亦需要企業投注相當的心力。 本研究對學術上的貢獻是以企業流程再造的導入模式應用於綠色供應鏈的導入，並由四個跨產業個案歸納出企業導入綠色供應鏈的模式，且強化學術文獻中對於企業流程再造、PDCA循環以及綠色供應鏈三者之連結性。在實務上，本研究歸納出的綠色供應鏈導入模式亦提供欲導入綠色供應鏈或已導入但欲改善之企業一個參考的依據。

在今日，實施綠色供應鏈管理不僅是遵守法規規範，更積極的是實施綠色供應鏈管理可為企業帶來更多競爭優勢，因此綠色供應鏈管理對企業而言越來越是值得探討與重視的議題。 目前綠色供應鏈管理平台的建立普遍是依賴政府或是第三方機構建立資料交換的機制，或是串接供應鏈上各個企業不同的企業系統達到資料交換的目的，然而這樣的做法有其風險。因為物料資料對企業來說是敏感且有價值的，企業須對提供儲存、資料交換服務的平台有高度信任度，且整個系統亦有中央集權式系統架構之缺陷。運用區塊鏈技術的特性可以解決這樣的問題，區塊鏈技術提供資料永久保存、不可篡改的分散式系統解決方案。本研究更近一步將區塊鏈技術結合加解密機制，讓資料僅有提供者本身以及其同意之查詢者能讀取，如此一來使得區塊鏈系統更具資料隱私之特性，並透過區塊鏈外部儲存系統的設計使儲存空間更易規模化，使得綠色供應鏈中大量、有價值物料資料之儲存、交換且須高度信賴物料資料不被篡改以及綠色認證不被篡改、偽造的這些議題能被解決。 / Nowadays, the implementation of green supply chain management system can bring more competitive advantages for enterprises. This issue is increasingly worthy of discussion. Until now, the establishment of green supply chain management platform generally depends on the government or third parties building the mechanism of exchanging the information, and connecting the various enterprises of different enterprises on supply chain to achieve the purpose of data exchange. However, the approach has risks. The features of blockchain technology can provide permanent preservation and tamper-proof system through the decentralized system solutions. Moreover, this study combines with data-privacy design and off-blockchain storage design to solve the problems of storaging and exchanging the valuable data and ensure material information and green certifications are tamper-proof.

在全球化的經濟蓬勃發展下，環保事件層出不窮，地球環境遭受重大破壞，各種環保議題引起國際矚目與熱烈討論。歐洲議會在2003年初公布了針對十項電機電子設備的兩個環保相關規範，分別是歐盟電機電子設備有害物質限制使用指令(RoHS)與歐盟電機電子設備廢棄物指令（WEEE），另外，歐盟能源使用產品生態化設計指令（EuP）也已在2005年8月11日公布，這些指令對相關產業的營運與發展將造成重大衝擊，其影響深遠供應鏈上下游成員無一倖免。 產業界為因應此一環保規範限制，將環境因素納入到傳統供應鏈管理當中，而形成了所謂「綠色供應鏈管理」的熱門議題。其主要差異乃是後者將生命週期思維融入產品設計、製造、使用與最終的廢棄回收處理的整個範疇。 本研究嘗試由資訊製造業的個案公司實際發展綠色供應鏈的過程中，以個案分析的方式收集其產品發展流程的各種資料，包括綠色設計、綠色採購、綠色供應商評鑑與稽核、綠色資訊平台建置等，並予以整理分析，建立個案公司的綠色供應鏈管理策略架構與協同運作模式。 本研究結果顯示綠色供應鏈管理策略的核心是「源頭管理」，源頭管理落實之後，加上其所衍生出來的綠色供應商評鑑與稽核、綠色產品管理系統、綠色資訊整合等各項活動，始能達到符合環保規範的目標，做到完整的風險控管，讓企業穩健發展。同時，本研究也顯示，建立協同設計機制及PDM資訊平台可以有效分析處理供應鏈上下成員間流通的資料，譬如，原物料、零組件等源頭綠色資料被有效地整合於綠色資訊平台，企業因應環保法規落實到資訊管理裡，營運風險因而獲得保障。 / Accompanying the vigorous economic development, the environment of the earth has been impacted tremendously. There are so many environmental issues that occurred in past decades turning into hot topics among nations. European Parliament published RoHS, and WEEE Directives in early 2003 that mandate ten categories of electric and electronic equipments to be restricted in the use of hazardous substances and wastes disposal respectively. Also, the setting of ecodesign requirement for Energy-Using Products newly announced in August of 2005. All the three mandatory EU Directives has definitely influenced significantly the foregoing development of the related industries. To react to the environmental regulations, the industries try to put environmental element into conventional Supply Chain Management, SCM. Thus, come out with Green SCM. The key differences are the latter mingling life cycle thought through out the whole scope of product life span. This research attempt to establish a collaborative structure and strategy for Green Supply Chain Management, by means of analyzing the information collected from the real developing process, including green design, green procurement, green suppliers’ appraisal, building up green information platform, of an information manufacturing firm. The research revealed that the core strategy of Green SCM is “Source Management”. Only if source management has fully implemented at the site of raw materials and component manufacturers, the environmental regulations can compliant thoroughly. Thus, the risk management is well controlled, so that the firm would operate soundly. Meanwhile, the research also showed that building up collaborative mechanism to link with PDM platform may process effectively the flowing data between the parties of supply chain. As a result, the restricted hazardous substances data of raw material and components are integrated into the green information platform and well managed. The operation risk of enterprise would be secured because of the entire implementation of information management for the environment regulations.