Academic advising has been a part of United States (U.S.) colleges and universities since their inception, yet academic advising as we know it today is a relatively new profession. Over the last several decades, many colleges and universities have employed professional advisors, rather than teaching and learning faculty, to carry out the academic advising functions however little is known about the structures of these advising programs. Academic advisors often serve on the front lines (i.e., high student contact hours) and advocate for student success by supporting students in learning about their institutions, uncovering their personal and professional goals, and encouraging them to pursue life goals. However, the responsibility of academic advising and advisors varies at institutions of higher education across the country and this variation is not well understood. The purpose of this research was to better understand the structures of engineering academic advising at large four-year, primarily residential institutions with a first-year engineering program. To accomplish this purpose, the following overarching research question guided my study: How do first-year engineering programs structure academic advising, and what services, programs, and support are in place for academic advisors and students? To answer this question, I used a qualitative multi-case study design to understand the landscape of advising in first-year engineering programs and the organizational structures of their advising programs. I used Habley's Organizational Models for Academic Advising (1983) as a way to categorize the structures of academic advising and Frank's (1993) Integrated Model of Academic Advising Program Development as a conceptual framework for understanding how academic advising programs develop, the services provided, programming available, and how to enable the advisors to better support the student population. My findings include identifying: 1) several similarities between case sites' organizational structures of advising, 2) new student orientation and major exploration as main services offered at all sites, 3) a lack of formalized planning across all case sites, and 4) the prominence of advisor training with a desire to have more formal advisor recognition programs. Recommendations for future research, practice, and policy are provided along with a proposal for a new model for First-Year Engineering Advising Programs. / Doctor of Philosophy / Academic advising is a function within higher education that serves students by providing guidance to navigate the higher education system. Academic advisors often serve on the front lines of the higher education environment and advocate for student success by supporting students in learning about their institutions of higher education, uncovering their personal and professional goals, and encouraging them in their academic pursuit. Academic advising has been a part of the United States (U.S.) higher education system at colleges and universities since their inception, yet academic advising, as we know it today is a relatively new profession. Over the last several decades, many colleges and universities have employed individuals to serve as professional academic advisors. These individuals spend the majority of their time and availability on the sole function of academic advising. However, the responsibility of academic advising and advisors varies at institutions of higher education across the country and this variation is not well understood. The purpose of this research was to gain a better understanding of the responsibilities and organizations of first-year engineering academic advising programs at large four-year, primarily residential institutions with a first-year engineering program. I interviewed individuals at universities and analyzed relevant advising program documents to understand the evolution of their advising programs, the services they provide, their program goals, and professional development available to them. My research uncovered 1) several similarities among the organization of the advising programs, 2) key academic services such the onboarding process for students known as new student orientation and methods to help student select an academic major, 3) a need to develop program planning initiatives and 4) the existence of training and lack of advising awards. Recommendations for future research, practice, and policy are provided along with a proposal for a new model for First-Year Engineering Advising Programs.

This study investigated the relationships between personality, ability, biographical and sociographical factors on the one hand and criterion measures of job-relevant behaviour on the other. The aim of the study was to isolate success-predicting factors for a Personal Financial Advisor in a South African Bancassurance operation. The research was done by means of a criterion-related concurrent validation study. The sample consisted of 185 advisors with two years or longer sales tenure in the position. Predictor variables included measurement on a 20-dimension competency model, an ability assessment and 17 biographical and sociographical variables related to the position. Criterion variables included production figures and managerial ratings on advisor performance. Meaningful predictors for the success of financial advisors were found for personality, ability, biographical and sociographical variables, and the results confirmed the hypothesised competency model derived from a job analysis. / Industrial and Organisational Psychology / M. Com. (Industrial and Organisational Psychology)

金融服務業乃一國經濟發展中重要樞紐，也是支持產業發展之經濟命脈。回顧台灣金融業近30年來的軌跡，可以說就是一部台灣經濟發展史的縮影。金融發展之於經濟成長，如同血液循環之於身體，一旦循環阻塞，健康立即出狀況。因此一旦金融機構資金中介角色不順暢，經濟成長肯定受到嚴重的打擊，同時產生不少社會問題。 2003年起，台灣各金控公司與銀行間，開始大力的拓展財富管理業務。T銀行則於2007年7月1日才正式開辦財富管理業務，在同業中是起步最晚。本研究旨就財富管理市場之經營特質，針對T銀行所屬全體理財專員，從各項人口統計變數中，探討對工作績效之影響，作為業者日後甄選理財專員、管理與培訓時建請卓參，俾利積極發展財富管理業務，超越同業，成為相關領域的巨擘。 本研究採用郵寄問卷調查法，對T銀行全體127位理財專員全面寄發，以Limdep 9.0統計軟體進行各項資料分析，並輔以實證模型分析來驗證各項假設，經研究後主要發現： T銀行的理財專員的教育程度、服務的地區、與顧客溝通使用的語言均與工作績效呈現顯著差異；而理財專員每日工作時數、擁有貴賓客戶數量，與工作績效呈現顯著正影響。理財專員擁有證照的張數，與工作績效呈現顯著負影響；理財專員在中、南部地區使用國語行銷則與工作績效呈現顯著負影響。 若採納研究建議，T銀行於財富管理業務上，當可獲致極大的進展。將於同業中取得優勢、營業績效蒸蒸日上，市占率將名列前矛。 / The financial services industry is one of the most important sectors for the economic growth and development of a country. It also functions as the lifeline supporting the development of business and industry of a nation. The business track for the past three decades of the financial services industry indeed reflects the overall big picture of Taiwan's economic development. Financial development to the growth of economy is just as the circulation of the blood to the body. Once the financial institutions fail the role of financial intermediaries, economic growth will undoubtedly have a grave impact resulting in a lot of social problems. Since 2003, Taiwanese financial holding companies and banks have been trying hard to develop wealth management business. T-Bank engaged in this business on July 1, 2007, which is the latest bank to start wealth management business in the industry. This study is to investigate the impact of demographic variables toward job performance, especially to the financial advisors in T-Bank, based on the operating characteristics of financial management market. The research results can provide valuable suggestions to T-Bank in terms of hiring, training and management of financial advisors, which can help to actively expand its wealth management business and make it a leading role in the industry. Using the mailed questionnaire method, 127 copies of questionnaire had been sent out to all the financial advisers of the T-Bank. All the data were analyzed by statistical software Limped 9.0. The empirical model was then utilized to verify all the hypotheses. The major findings of this study are as follows: There are significant differences between the work performance and the education level of the advisers, their serving area, the language they use when communicate with customers; their daily working hour and the number of VIP customers in individual account has significant positive influence to the work performance. The number of certificate each advisor possesses has significant negative influence to the work performance; conversing in Mandarin Chinese in central and southern Taiwan has significant negative influence to the work performance. T-bank will gain tremendous progress in wealth management business if it adopts the proposed suggestions in this study. It will also have strong competitive advantages among the industry. Its business will flourish and have the top rank in market shares.

Expansion, development and knowledge have characterized the economy in recent decades and we are now living in a knowledge society. This has created an alteration in the typical features of the assets where invisible capital in the form of intellectual capital has become more important. An uncertainty has arisen in how the intellectual capital should be accounted for and how it is valued and assessed by stakeholders. The purpose of this study is to investigate how financial advisors value and assess intellectual capital within knowledge companies, also understand the possible irrational elements in their process because of the ambiguity of this capital. A qualitative method is used in this study where interviews with five financial advisors within the banking sector are carried out. The result demonstrates that there is a similar understanding about what intellectual capital is, but that valuation and assessment of this vary. The result also indicates that human capital is the essential asset for knowledge companies. Elements of irrational decisions also have a meaning in their valuation and assessment process. The conclusion is that intellectual capital is still something that stakeholders find difficult to grasp, and when valuing and assessing knowledge companies with significant intellectual capital, elements of irrational decisions are implied to be more obvious. / Expansion, utveckling och kunskap har präglat ekonomin de senaste decennierna och vi lever nuförtiden i att kunskapssamhälle. Detta har skapat en förändring i tillgångarnas typiska drag där osynligt kapital i form av intellektuellt kapital har blir mer väsentligt. En oklarhet har då uppstått i hur det intellektuella kapitalet ska redovisas och för den delen värderas och bedömas av externa intressenter. Syftet med denna studie är att undersöka hur finansiella rådgivare värderar och bedömer det intellektuella kapitalet och då specifikt hos kunskapsföretag, även förstå möjliga irrationella inslag i deras process på grund av otydligheten av detta kapital. En kvalitativ metod används i denna studie där intervjuer med fem stycken finansiella rådgivare inom bankväsendet genomförts. Resultatet antyder ett samförstånd kring vad intellektuellt kapital är men att värdering och bedömning varierar, där humankapitalet antyds vara den väsentliga tillgången för kunskapsföretag. Inslag av irrationella beslut har även en betydelse i deras värdering-och bedömningsprocess. Slutsatserna är att det intellektuella kapitalet är fortfarande något som externa intressenter har svårt att greppa och vid värdering och bedömning av kunskapsföretag medväsentligt intellektuellt kapital antyds inslag av irrationella beslut bli mer påtagliga.

O presente estudo teve como objetivo analisar o processo de avaliação da educação superior da Enfermagem brasileira na perspectiva da Comissão Assessora de Avaliação para a Enfermagem - INEP. A partir da análise realizada com base nas entrevistas com os membros da referida comissão para a área de Enfermagem foi possível discutir questões referentes às políticas de avaliação da educação superior, levando-se em consideração a expansão e a diversificação desse nível de ensino, a instituição de procedimentos de avaliação estruturados em princípios de flexibilidade e de competitividade, bem como as políticas de saúde, definidas a partir das diretrizes do Sistema Único de Saúde (SUS) com ênfase na saúde pública. Evidencia-se que o Sistema Nacional de Avaliação da Educação Superior (SINAES), além de apresentar componentes de regulação, possibilita realizar uma avaliação qualitativa, de forma a superar o modelo anterior, determinado pelo Exame Nacional de Cursos (ENC), caracterizado pela tendência a estabelecer ranking para o setor. A utilização de instrumento único para a avaliação de cursos, embora evidencie a falta de especificidade para a formação de Enfermagem, assegura a avaliação qualitativa. O avaliador é destacado como elemento central do processo de avaliação de cursos, pela possibilidade de diálogo com as instituições, traduzida em uma modalidade de avaliação formativa. Embora a comissão não estabeleça relação entre avaliação e emprego, a oferta e a ampliação de cursos e vagas determina a necessidade de novos postos de trabalho. A expansão da educação superior apresenta maior crescimento no setor privado, ficando a oferta de vagas no setor público praticamente estagnada, caracterizando a transferência da responsabilidade social do Estado para a livre iniciativa. Apontam-se as Diretrizes Curriculares e as diretrizes do SUS como eixos norteadores para a avaliação da educação superior em Enfermagem, definidoras de um novo paradigma de formação em saúde. Ainda que a intenção da avaliação não seja a de focalizar as especificidades da saúde pública, isso torna-se inevitável, pois o SUS constitui-se neste bojo. Deve-se considerar, também, que o sistema possui componentes de caráter regulatório, que são utilizados para conter a abertura mercantilista de cursos e para zelar pela qualidade da formação. Quanto ao caráter formativo da avaliação, o desafio está em que ela exerça real contribuição na elaboração e desenvolvimento de projetos político-pedagógicos para formar o futuro trabalhador do SUS. / This essay has the objective of analyze the process of evaluation of the higher education on the Brazilian nursing studies under the perspective of the Adviser Committee of Evaluation for Nursing Studies - INEP. From the analysis fulfilled based on the interviews with the members of the so called committee for the nursing field it was possible to open debates on issues concerning to the policies of the higher education evaluation, taking into consideration the expansion and the diversification at this level of education, the settlement of the procedures for evaluation, established on principles of flexibility and competitiveness, as the health policies, determined from the conductresses of the Sistema Único de Saúde (SUS) with emphasis on the public health. It becomes clear that the Sistema Nacional de Avaliação da Educação Superior (SINAES), besides presenting elements of regulation, makes possible accomplish a qualitative evaluation, in order to overcome the former model, determined by Exame Nacional de Cursos (ENC), characterized by the trend of setting a ranking for the sector. The use of a single instrument for evaluation of the courses, although makes clear the lack of speciousness for the nursing graduation, assures the qualitative evaluation. The rater is highlighted as a central element of the evaluation process of courses, due to the possibility of dialog within the institutions, translated into a modality of formative evaluation. Moreover the committee does not establish relationship between the evaluation and employment, the offer and enlargement of courses and openings; it determines the need of new working positions. The expansion of bachelors degrees show a greater growth in the private sector, being the offer of openings in the public sector fairly stagnated, characterizing the transfer of the social responsibility from the government to the private enterprise. It is brought forward the Curriculum conductresses and the - SUS - conductresses as the guiding axles for the evaluation of the higher education on nursing studies, definer of a new paradigm of graduation in health. Even that the primary intention of the evaluation is not to focalize the specificities of the public health, this becomes undeniable, due - SUS - is based on this values. It is also proper to consider, that the system has elements of regulation character, which are not used to detain the creation of mercantilist courses and care for the graduation quality. Due to the formative character of the evaluation, the challenge is settled in the fact that it leads to real contributions on the elaboration and development of politic-pedagogical projects to form the - SUS - workers-to-be.

Made available in DSpace on 2016-04-04T18:28:03Z (GMT). No. of bitstreams: 1 Lilian Aparecida Cruz Dugnani.pdf: 1127230 bytes, checksum: 431ab553da838f4433f9cf5f35406f53 (MD5) Previous issue date: 2011-12-14 / This research aims to investigate the senses of work for the pedagogical advisor from the observation of establishing relationships with agents who represent the school environment. It adopts as a theoretical-methodological referential the Cultural-Historical Psychology, especially the concepts of Vigotski and some of his readers. Audio recordings of two interviews, and three meetings of interventions carried out with the management team at school were used as data collection procedures. The results show that the configuration of the work as a mission by the advisor avoids the establishment of partnerships with various actors school, and leads to the prioritization of emergency" problems solving instead of planned actions that could promote changes in school reality, especially continuing education of teachers. It is concluded that trying to take upon itself the responsibility for the resolution of all claims and facing the impossibility in responding them, the pedagogical advisor sets up his role as lonely and impossible to be done, feeling cheated and abandoned by the other school stakeholders. This way of acting results in constant pain and sickness of this professional, which reaffirms the importance of the work of the psychologist at school, as a promoter of actions that enable the establishment of healthier relationships that result in the development and welfare of subjects, especially the students, ultimate goal of school education. / A presente pesquisa tem por objetivo investigar os sentidos do trabalho para o orientador pedag?gico a partir da observa??o das rela??es que estabelece com os agentes que constituem o contexto escolar. Adota como referencial te?rico-metodol?gico a Psicologia Hist?rico-cultural, sobretudo os conceitos de Vigotski e alguns de seus leitores. Como procedimentos de coleta de dados foram utilizados grava??es em ?udio de duas entrevistas semiestruturadas, e de dois encontros de interven??es realizados com a equipe gestora da escola. Os resultados revelam que a configura??o do trabalho como miss?o, pelo orientador pedag?gico, inviabiliza o estabelecimento de parcerias com os diversos atores escolares, e o conduz ? prioriza??o da resolu??o de problemas emergenciais em detrimento de a??es planejadas que poderiam promover transforma??es da realidade escolar, principalmente a forma??o continuada de professores. Conclui-se que ao tentar tomar para si a responsabilidade pela resolu??o de todas as demandas e diante da impossibilidade de atend?-las o orientador pedag?gico configura sua fun??o como solit?ria, e imposs?vel de ser realizada, sentindo-se enganado e abandonado pelos demais agentes escolares. Tal modo de agir resulta no sofrimento e constante adoecimento deste profissional, o que reafirma a import?ncia do trabalho do psic?logo na escola, como mais um dos agentes promotores de a??es que possibilitem o estabelecimento de rela??es mais saud?veis e que resultem no desenvolvimento e bem estar dos sujeitos, sobretudo dos alunos, objetivo maior da educa??o escolar.

I OECD-länderna är 97 % av alla företag små eller medelstora företag. Den vanligaste källan till finansiering för denna typ av företag är banklån. Redovisningsinformationen är den huvudsakliga källan i bankers kreditgivningsprocess, det är också den informationen som är tillgänglig till företagets externa intressenter. Även mjukdata i form av ägarens kompetens och erfarenhet är av vikt vid kreditgivningsprocess för småföretag.Uppsatsens syfte är att undersöka och analysera relationen mellan redovisning, risk och bankernas kreditgivning till småföretag i Sverige samt att belysa kreditgivningsprocessen i olika banker och betona dess skillnader. För att kunna undersöka sambandet har en kvalitativ metod använts i form av intervjuer med företagsrådgivare som arbetar vid de fem största bankerna i Sverige. De fem bankerna är, Danske Bank, Handelsbanken, Nordea, SEB samt Swedbank Sjuhärad. Intervjuerna var i grunden av en strukturerad karaktär men vid slutet av varje intervju har det funnits utrymme för en öppen dialog.Det finns skillnader mellan hur de olika bankerna bedömer de tekniska och sociala aspekterna vid kreditgivning till småföretag. Alla bankers kreditgivningsprocess innehåller både analys av ägarens kompetens och redovisningsinformation. Det finns dock skillnader gällande vad som är av mest vikt. Majoriteten av bankerna är resultaträkningsorienterade men Danske Bank sticker ut då de istället är balansräkningsorienterade och anser att balansräkningen är av mest vikt vid en kreditgivningsprocess. Av de resultaträkningsorienterade anses kassaflödet vara viktigast då det påvisar betalningsförmågan.Generellt sätt är en kreditgivningsprocess till småföretag standardiserad eftersom lånen inte gäller speciellt höga belopp. Processen kan dock skilja sig åt och det gör den hos majoriteten av bankerna när låntagaren uppfattas osäker. Majoriteten av företrädarna vid de olika bankerna menar att de då går in och gör en djupare analys av företaget innan beslut om lån kan fattas. Till exempel kan en kreditupplysning från UC krävas eller ett besök hos företaget i dess verksamhet, även en djupare analys av företagets räkenskaper kan fordras. En skillnad är att företrädare vid SEB eller Nordea inte besöker sina företagskunder i deras verksamhet innan lån beviljas. Hos småföretag är ägaren starkt förknippad med företaget och därför anser företagsrådgivarna att en personlig bedömning av företagaren är nog så viktigt. I många fall har respondenterna även diskuterat att säkerheter frekvent används och det har även nämnts att banken inte är en riskfinansiär och därför inte heller tar en lika stor risk som en sådan finansiär.Vår slutsats är således att företagsrådgivarna bedömer kreditgivningen genom en helhetsbedömning av både företagets årsredovisning men också med hjälp av ägarens personliga karaktär. Men redovisningen är ändå en viktig del i bedömningen och en beviljning av lån skulle inte bli möjlig utan en genomgång av redovisningsinformation. Det finns en relation mellan risk och redovisning då bankerna synes vara riskaverta och gärna ser att årsredovisningen är reviderad och att de utan undantag använder sig av säkerhet vid lån. Studien har bidragit med att redovisa hur en kreditgivningsprocess vid lån till småföretag ser ut idag. Den påvisar hur redovisningsinformation och ägarens egenskaper analyseras samt pekar på skillnaderna mellan de olika bankerna gällande kreditgivningsprocessen till småföretag.

La recherche se focalise sur le surveillant général qui faisait régner l’ordre dans les établissements secondaires français des XIXe et XXe siècles. Cet acteur scolaire a marqué l’imaginaire collectif en laissant une image de « surgé », implacable et répulsif, craint par les élèves. Le « surgé », symbole d’une discipline scolaire honnie, cristallise la critique plus large du « bagne universitaire » (Vallès). L’étude dégage les invariants des représentations littéraires, cinématographiques et iconographiques des surveillants généraux dont M. Viot de Daudet est le parangon. Le mythe du « surgé » survit à la disparition de ce fonctionnaire et à son remplacement, en 1970, par le conseiller principal d’éducation (CPE). Paradoxalement, le surveillant général, au regard des archives de l’Instruction publique, demeure un soldat inconnu de « l’Empire du milieu ». La deuxième partie de l’étude cerne le profil historique des surveillants généraux de l’académie de Lille (1847-1970). L’analyse, quantitative et qualitative, de 137 dossiers de carrière, versés aux archives nationales et départementales du Nord, permet d’identifier les attentes institutionnelles, d’approcher le quotidien du métier et la relation aux élèves Ce travail de prosopographie est complété par des entretiens avec d’anciens surveillants généraux et par l’étude de leur presse professionnelle. Enfin, d’autres sources (représentations du CPE, questionnaire auprès de CPE, rapports de stages, mémoires de concours, témoignages etc.) sont mobilisées pour déterminer si le changement d’appellation (CPE) recouvre une nouvelle professionnalité et percevoir en quoi le mythe du «surgé » fragilise l’identité professionnelle de cet éducateur et altère la division du travail éducatif dans les lycées et collèges. / The subject of the research is the supervisor general, who played the role of disciplinarian in French secondary schools in the 19th and 20th centuries. This eminent figure in school life stamped on the collective mind the image of the heartless, loathsome “surgé”, much feared by students. As the symbol of a despised school disciplinary regime, the “surge” crystallizes the broader criticism of Vallès’ “academic sweatshop”. The study identifies the invariant features of the supervisor general as portrayed in literature, film and iconography, and as epitomized by Daudet’s Monsieur Viot. The myth of the “surgé” was to outlive the disappearance of the function and its replacement in 1970 by the position of chief advisor for education (CPE). Oddly enough, for the National Education archives, the supervisor general remains an unknown soldier of the “Middle Kingdom.”The second part of the paper focuses on the historical profile of the supervisors general of the Académie (educational authority) of Lille from 1847 to 1970. Quantitative and qualitative analysis of 137 career files, stored in the national archives and those of northern France, sheds light on institutional expectations, and offers insights into the job, day to day, and the relationship with students. This prosopographical section is supported by interviews with former supervisors general and by analysis of extracts from the profession’s press. Finally, other sources (perceptions of the CPE, questionnaires completed by CPEs, course reports, competitive exam reports, testimonies etc.) are examined in order to establish whether the new title (CPE) has given rise to a new professionalism, and to determine to what degree the myth of the “surgé” has weakened this educator’s sense of his own professional identity, thereby detracting from an efficient division of educational work in junior high schools and high schools.

This thesis perpetuates research aimed at deploying a diagnostic expert system for the MK 92 Mod 2 Fire Control System to 28 Oliver Hazard Perry class fast frigates. Referred to as the Maintenance Advisor Expert System (MAES) , this expert system is being jointly developed by the Naval Postgraduate School and Port Hueneme Division, Naval Surface Warfare Center (NSWC PHD). This thesis focuses on the long-term implementation issues related to deploying MAES to the fleet, integrating MAES into the formal training pipeline, and transitioning life cycle Support for MAES to NSWC PHD. MAES long-term implementation issues, which include hardware, software, documentation, and training requirements, are examined within the context of implementation factors and risks historically associated with deploying expert systems. Plans for deploying MAES to the fleet and integrating MAES into the formal training pipeline are provided. As part of the documentation necessary to transition life cycle support of MAES to NSWC, a System Level Description document is also provided

With increasing oil price and mounting environment concerns, cleaner and sustainable energy solutions have been demanded. At present transportation constitutes a large portion of the energy consumed and pollution created. In this work, two hybrid vehicle powertrain technologies were studied, a fuel cell - battery hybrid and two internal combustion engine - battery/ultracapacitor hybrids. Powertrain performance models were built to simulate the performance of these new designs, and to assess the feasibility of a fuel cell hybrid power backup system for a special type of vehicles, elevators in high-rise buildings, using the ADvanced VehIcle SimulatOR (ADVISOR) first. The model was then applied to evaluate the two-mode hybrid powertrain for more common vehicles - commercial trucks, showing potential fuel consumption reduction. To improve modeling accuracy, a new and more flexible tool for modeling multi-physics systems, Modelica/Dymola, was used to carry out the modeling and analysis of next generation hybrid electric vehicles, exploring the potentials of new hybrid powertrain architectures and energy storage system designs. The study forms the foundation for further research and developments.