The study investigates the potential of teacher talk in enhancing learner capacity to negotiate learning, premised on a view of classroom interaction as guided construction of knowledge. It examines the extent to which levels of oracy - essentially, awareness of the language of instruction, and the ability to use it more effectively - can be raised by exposing teachers to an in-service distance education language-based course. The main research questions are: a. What are the effects of the course in classroom text and discourse on oracy in the high school classroom? b. How can the quality of classroom discourse be assessed in a relatively systematic and objective manner? With regard to the second question, an analytical framework was developed that defined three key constructs in terms of discourse acts, namely teacher dominance, teacher effectiveness and learner initiative, and these constructs formed the basis of the three hypotheses. Patterns of interaction in English, mathematics and geography classes during the first year of high school in Harare, Zimbabwe (main study) and Zomba, Malawi (supplementary study) were analysed. The Zimbabwe study used a pretest-posttest control group design, with six teachers in the experimental group and three as controls, while the Malawi study used a posttest-only control group design with three teachers in each group. The experimental groups took part in an intervention programme known as the Litraid Project, a course on classroom text and discourse. The findings, interpreted both quantitatively and qualitatively, showed that after intervention the experimental group teachers dominated classrooms less and used discourse input more consciously and effectively. Similarly, their learners showed improved ability to negotiate learning, as reflected in their heightened levels of initiative and discourse output, both in class and group discussion. Hence the conclusion that classroom praxis, specifically in English second language situations, benefits from a conscious enhancement of oracy, leading to more effective teaching and learning. / Linguistics and Modern Languages / D.Litt. et Phil. (Linguistics)

I den här uppsatsen undersöks hur frågor med finalt eller används i sverigesvenska och finlandssvenska servicesamtal vid biljettkassor. Huvudsyftet med uppsatsen är att undersöka hur den här typen av frågor fungerar i sina interaktionella sammanhang och att på så sätt få reda på vad det finala eller bidrar med i interaktionen. I uppsatsen undersöks också likheter och skillnader gällande användningen av frågor med finalt eller i de sverigesvenska och finlandssvenska samtalen. Målet med detta är att bidra till forskningen om svenska som pluricentriskt språk. Teoretiskt och metodiskt utgår undersökningen från den samtalsanalytiska metoden Conversation analysis (CA). Särskilt fokus i undersökningen läggs vid frågornas förhållande till samtalens preferensstruktur. Analysen av samtalen identifierar tre återkommande användningsområden för frågorna: att ge sig in på den andra partens område, att skynda på samtalet och att hantera känsliga ämnen. Dessa användningsområden återfinns i både de sverigesvenska och de finlandssvenska samtalen. Undersökningen visar att frågor med finalt eller i det undersökta materialet används oftare i de sverigesvenska samtalen än i de finlandssvenska, men att de förekommer regelbundet i båda de språkliga varieteterna. Det finala eller konstateras öppna upp frågornas preferensstruktur och göra det lättare för respondenten att ge svar som utan det finala eller skulle ha kunnat uppfattas som interaktionellt oönskade. Genom det finala eller positionerar sig frågeställaren som mindre säker och frågorna framstår som mer förbehållslösa, försiktiga och garderande. Tillägget av eller gör preferensorganisationen i samtalen mer flexibel, och i samtalen används frågorna som en metod för att utföra potentiellt problematiska handlingar och beröra känsliga områden på ett interaktionellt smidigt sätt.

Denna studie handlar om oskarp filmdialog: filmdialog där orden inte kan uttydas auditivt. Sådan dialog kan konstruera ett publikperspektiv genom att antingen ge eller neka tillgång till filmens fiktiva händelser (se bl.a. Kozloff 2000, Horton 2013). Syftet med denna studie är att undersöka hur filmdialog görs oskarp och hur denna filmdialog styr publikperspektivet. I och med detta ansluter sig denna studie till tidigare forskning som undersöker filmpublikens förhållande till filmdialog (se bl.a. Bubel 2008, Alvarez-Pereyre 2011, Dynel 2011). Teori och metod tillhörande forskningsdisciplinen conversation analysis används selektivt för att undersöka detta ur ett publikperspektiv. Erving Goffmans ramverk för deltagande (1981) används även som förklaringsmodell. Forskningsmaterialet består av 56 excerperingar ur 11 svenska spelfilmer, utgivna mellan år 2008 och 2020. Resultaten visar att den existerande typologin över oskarp filmdialog behöver utökas med en ny kategori (primad oskärpa) samt att en och samma filmscen kan innehålla ett dynamiskt och föränderligt publikperspektiv som en konsekvens av hur filmdialogen är konstruerad.  Filmdialog demonstreras därmed vara fullt kapabel till att styra publikperspektiv självständigt från övriga cineastiska resurser. Utöver detta uppmärksammar studien hur språkvetenskap arbetar tvärvetenskapligt och hur CA-verktyg kan användas för att representera icke-ratifierade deltagares perspektiv.

I denna uppsats undersöks användningen av den etablerade och utbredda konstruktionen ja men/nej men, vars mångskiftande interaktionella betydelse i det svenska samtalsspråket inte tidigare har klarlagts i regelrätta studier. Utifrån en CA-baserad metodik och en modifierad modell av appraisalteorins dialogicitetssystem har ja men/nej men-konstruktionernas position, funktion, attityd och form i fyra dyadiska poddsamtal kategoriserats och analyserats. Kategoriseringen av konstruktionerna utgår ifrån – och kompletterar – tidigare internationella studier, och en övergripande beskrivning av de olika svenska ja men/nej men-konstruktionerna presenteras. I analysen av 137 fullföljda ja men/nej men-inledda yttranden, utkristalliserar sig nio funktioner för ja men/nej men, varav sju är sekvensreglerande och positionsoberoende. Av de sekvensreglerande funktionerna bidrar tre till att utvidga sekvensen (bekräftande, kompletterande, förhandlande), medan fyra inskränker och avslutar sekvensen (korrigerande, ifrågasättande, sammanfattande, skiftande). Utöver en sekvensreglerande funktion fyller de turinbäddade, men inte de turinledande, konstruktionerna även en av två praktiska funktioner (reparerande, anföringsmarkerande). Samtalsdeltagarna använder företrädesvis ja men/nej men-konstruktionerna turinledande i sekvensutvidgande yttranden. Ja men används något oftare än nej men, medan konstruktionen jo men ytterst sällan används. Ja men och nej men används såväl turinledande som turinbäddat, och i samtliga nio funktioner. Det kvantitativa resultatet indikerar att deltagarna i poddsamtalen tenderar att använda ja men med framhävande attityd i utvidgande funktioner, och nej men med nedtonande attityd i inskränkande funktioner. I den anföringsmarkerande funktionen ses ett samband mellan lexikal konstruktion och den handling som realiseras i det citerade yttrandet. En diakron studie av detta användande för att utröna om fenomenet är en rest från ett ursprungligt, prototypiskt bruk av konstruktionen föreslås som fortsatt forskning om ja men/nej men. / This thesis presents an examination of the well-establish and frequently used construction ja men/nej men (yes but/no but), which interactional significance in the Swedish language has not yet been investigated. By employing a CA-based method, and a modified model of the appraisal system of engagement, the position, interactional function, attitude, and form of the ja men/nej men-constructions in four dyadic podcasts has been categorized and analyzed. The categorization is based on – and contributes to – international studies, and a comprehensive description of the Swedish construction is presented. In the 137 analyzed ja men/nej men-initiated utterances, nine functions emerge of which seven regulate sequences, regardless of a turn-initiated or turn-embedded position. Three of these regulating functions expand the sequence (confirming, completing, negotiating), while four close it (correcting, challenging, concluding, shifting). The turn-embedded constructions also assume two additional practical functions (repairing, quotative marking). The participants primarily use the construction in sequence-expanding utterances and are more frequently using ja men than nej men, very rarely jo men. The result indicates that the participants tend to use an authoritative ja men to expand the sequence, and a hedging nej men to close the sequence. A correlation, although not significant, between lexical construction and function is seen in the quotative marking function, where the performed action in the quoted utterance seems to determine the lexical choice. A diachronic study of this usage, to investigate if this is a prototypical use, is one of the suggestions for future research of the usage of the Swedish ja men/nej men-construction.

In this dissertation literature discussions which include students of Vehicle Engineering at a Swedish upper secondary school will be discussed. The students are all boys. The study is focused on these boys’ small-group literature discussions, and the aim of the study is to describe what happens when they discuss four of the novels that form an integral part in the context of their Swedish studies. Principal fields of interest are the readings and the reception that the boys give utterance to in the literature discussions, as well as the identity-constructing processes which set in when they interact in the light of what they have read. The empirical material consists of eleven video recorded small-group discussions, and a conversational analytic perspective is combined with a reception theory perspective in the dissertation. The study shows that a sense of community is vital to the core of the boys’ literature discussions, and this has an influence on the reception and the readings that come up in the discussions. The boys are anxious to come to an agreement and voices which threaten to shatter the sense of community that has been constructed in the discussions are opposed in different ways. The literature discussions are not only arenas where the boys construct themselves as readers but are also considered as a forum where various identity-constructing practices take place. As readers these boys are bound to what can be read, and what cannot be read, in literary texts, but it is possible to see a certain development in their readings towards a more complex attitude, such as they find expression in the discussions. The boys also carry out the literature discussions, and the constructed sense of community is based on the reading of the novel to be discussed in a small-group discussion. Thus the boys take on the responsibility for their own learning as well. Many of the processes in which the boys are involved during the literature discussions could be described as processes of social reproduction, but various dividing lines which could be identified in the study also show that there are openings for other directions of the discussions.

國立政治大學研究所碩士論文提要 研究所別：語言學研究所 論文名稱：中文交談中修復之社會語言學分析 指導教授：詹惠珍 博士 研究生：魏詩婷 論文提要內容： 在交談情境中，當說話者(Interlocutor)無法清楚表達其訊息時就必須進行修復(Repair)。修復的種類不僅止於句法結構，在說話者發現語意不足時，就有做語意修復的必要性。而修復的種類也會依其所行使的語用功能(Pragmatic Function)而有所不同。修復的方式更有可能因交談者雙方的年齡差距大小而改變。因此，本研究針對說話者行使的語用功能及交談者的年齡差距來探討修復的語言形式與使用情形。 本研究所使用的語料來自十份日常生活會話。其中，三份來自於20-30歲的說話者，三份來自於40-55歲的說話者；其餘四份來自於跨年齡層的交談者。另外，交談者的關係若非好友則為親戚，因此較沒有距離感。每份語料長約三十至四十分鐘，主題均與日常生活相關，以便蒐集到最自然的語料。 語料又根據修復的方式分為句法層次（Syntactic Level）及語意層次(Semantic Level)。其中句法層次又包含刪除（Deletion與添加(Addition)兩重種策略；語意層次則包括替換(Replacement)及添加(Addition)兩個策略。語用功能則分為釐清(Clarification)、確認(Confirmation)、解釋(Explanation)、贊成(Agreement)、強調(Emphasis)及弱化(Alleviation)六種。 所有語料先經分類後，再加以統計檢定。研究結果發現：(一)說話者使用語意修復的頻率顯著高於句法修復，(二)在語意修復中，又以縮限(Narrowing)的使用情形最多。(三)修復大多用來行使釐清語意的功能。(四)說話對象的年齡對修復的使用有部分顯著的影響。(五)年紀小的說話者較少對年紀大的聽話者進行修復。除了量化分析之外，本研究亦追加訪談，以便雨量話分析的結果做初步比對。訪談內容發現，大部分的說話者認為他們的確會因為不同的語用目的而使用不同的修復，但交談者的年齡並不會完全影響修復的使用情形。 關鍵字：社會語言學，交談分析，語用學，修復 / Abstract Perfect utterances do not occur all the time during the conversation. An unclear message is usually repaired to maintain the clarity of meaning. Repair forms at Syntactic and Semantic levels are examined in this study. Also, it is proposed that formal distribution of repair forms are conditioned by pragmatic and social factors. On pragmatic aspect, the principles of Clarity and Expressivity are conformed. For social constraint on repair forms, the influence of interlocutors’ age is suggested. Data analyzed in this study are collected from ten dyadic, face-to-face daily conversations, with each lasting more than 30 minutes. Subjects in the ten conversations share the same ethnic background—Taiwanese. In addition, they are from two different age groups, with half of them at the age between 20 to 30 and the other half between 40 to 55. Among the ten conversations: three of them are conducted by both interlocutors being old, three by both interlocutors being young, and four by interlocutors from different age groups. Repair forms found in the data are categorized into two linguistic categories. In Syntactic aspect, repairs are derived from Deletion and Addition strategies, the former consists of Word-Deletion, Ellipsis, and Marker Deletion, and the latter Modal Addition, Addition of Marker for Focus Changing, and Addition of Marker for Attitudinal Adjustment. As for Semantic repairs, they are those resulted from strategies of Replacement and Addition. The former includes Synonyms, Substantializatoin, Hyponymy, and Hypernymy; while the latter is composed of Narrowing. Results of quantitative analysis yield several patterns. First, repair forms at Semantic level score significantly higher than those on Syntactic level. Moreover, within the Semantic realm, Narrowing is the strategy most frequently used. Second, there seems to be a significantly stronger preference for repairs to conform Clarity principle than to comply Expressivity principle. Among pragmatic functions under Clarity principle, Clarification is the pragmatic function that recieves first priority. Interlocutors’ age is only partially influential to a speaker’s choice of repair forms with interlocutors from younger age group being noticed to be putting more emphasis on the importance of hearers’ age than those from older age group. Follow-up interviews suggest that interlocutors manifest repair differently for certain purposes. However, most interviewees point out that the consideration of both interlocutors’ age does not influence the choice of repair forms. Instead, it is hearers’ age, solely, that lay significant effects on the use of repairs for pragmatic functions. Key Words: Sociolinguistics, Conversation Analysis, Pragmatics, Repair

In view of the augmenting spatial, socio-economic and ethnic segregation in Sweden over the last 30 years, the purpose of this study is to examine, illustrate and enhance the understanding of mundane segregation processes by studying how social actors collaboratively interact in Swedish online forums regarding in which areas it is “good” or “bad” to live in. The theoretical and methodological framework used to guide the collection, coding and analysis of empirical data is based on ethnomethodology and its applied methods conversation analysis, discursive psychology and membership categorization analysis. This implies a data-driven approach in which the analysis is solely based on the observable-and-reportable understandings of the interactants themselves. The results of the study show that the participants collaboratively orient to and assemble normative spatial categories by connecting these with spatial identities. Simply put, “good places” are treated as inherently linked to “good people”, and vice versa. Because of the way in which interactants treat these spatial-social categories as both inherently and normatively linked, the thesis introduces the concept normative-spatial-identities, in order to facilitate the investigation of how social actors collaboratively make sense of,  orient to and assemble normative spatial boundaries and in this fashion, contribute to enhancing the understanding of everyday inclusion-and-exclusion practices.

Research on projectably multi-unit tellings (e.g., stories) has largely focused on their contexts of emergence, beginnings, endings, and uptakes (or lack thereof), rather than on their ‘middles.’ The relatively small literature on such ‘middles’ has focused on different types of responsive behaviors when they do occur (e.g., continuers). However, there is virtually no research on relevance rules that might systematically organize these ‘middles,’ including the production of responsive behaviors (or lack thereof) and the management of intersubjectivity. This thesis describes and defends one such relevance rule: Advisors are strongly accountable for responding – either vocally and/or nonvocally – at each and every complex possible-completion place. This relevance rule provides an inferential framework with which to monitor and manage advisors’ understanding of ‘middle’ units. The method used is conversation analysis – including the analysis of deviant cases – complemented by the coding of data and resultant distributional patterns. Data are dual-camera-videotaped, drop-in, advising sessions conducted in English between 20 non-native-English-speaking international students and native-English-speaking advisors working for a university's Office of International Affairs. Specifically, data involve students’ projectably multi-unit problem presentations (e.g., related to Visa status, course scheduling, international travel, housing, etc.).

This dissertation is a conversation analytic examination of recurrent practices of interaction in medicalemergency calls. The study expands the analytical focus in past research on emergency calls betweenemergency call operators and callers to pre-hospital emergency care interaction on the phone betweennurses, physicians and callers. The investigation is based on ethnographic fieldwork in a Swedish emergencycontrol centre. The data used for the study consists primarily of audio recordings of medical emergency calls.Fundamental procedures in medical emergency calls examined in the dissertation are: (1) questioning; (2)emotion management; (3) risk management and (4) instruction giving. Emergency call-takers ask questions toelicit descriptions by callers of what is happening and to manage symptoms of patients to help keep them safeuntil ambulance crews arrive. In the questioning practice about acutely ill or injured patients call-takers usemainly yes-no questions and clarify problems by questioning callers making a distinction between defined andundefined problems. The analysis reveals four core types of emotion management practices: (1) call-takerskeep themselves calm when managing callers’ social displays of emotions; (2) promising ambulanceassistance; (3) providing problem solving presentations including emergency response measures to concernsof callers, and (4) emphasising the positive to create hope for callers. Call-takers use seven key procedures tomanage risk in medical emergency calls: (1) risk listening through active listening after actual and possiblerisks; (2) risk questioning; (3) risk identification; (4) risk monitoring; (5) risk assessment; (6) making decisionsabout elicited risk and (7) risk reduction. Instruction giving using directives and recommendations isaccomplished by call-takers in four main ways: (1) acute flow maintaining instruction giving when callers areprocedurally out of line; (2) measure oriented instructions for patient care and emergency responsemanagement; (3) organisational response instructions and (4) summarising instruction giving. Callers routinelyacknowledge risk identifications and follow instructions delivered by call-takers to examine statuses and lifesigns of patients such as breathing, movement and pulse, and perform basic first aid and emergency responsemeasures.The findings generated from this study will be useful in emergency call-taker training in carrying out interactiveprocedures in medical emergency calls and add to the larger research programmes on on-telephoneinteraction between professionals and citizen callers. This is an essential book for pre-hospital emergency careproviders and institutional interaction researchers and students. / <p>At the Faculty of Social Sciences in the subject of Sociology</p>

This study looks at what happens in informal conversations between three people with learning difficulties (intellectual impairment) and a range of non-disabled partners. It takes a participatory approach using data collected by the participants with learning difficulties who chose their communication partners; these partners included family and staff who were paid to support them. The study uses descriptive statistics to highlight areas where there was apparent asymmetry in the conversations. Conversation Analysis combined with features taken from Systemic Functional Linguistics is then used to look in detail at some of these aspects. Important features identified include turn design, repair, and the use of evaluative language and the contribution of non-verbal aspects in particular eye gaze, gesture and the use of artefacts. The study highlights possible strategies for assessing and supporting more effective and equitable interaction for those with learning difficulties and communication impairment and identifies features that should be considered when training professionals working in the field of learning difficulties.