This thesis explores the impacts of applying participatory design (PD) to data-driven decision-making (DDDM) in organisations. Despite the extensive examination of PD and DDDM individually, there is a noticeable research gap in understanding their integration and their impact on decision-making processes in organisations. This research aims to fill this gap by investigating the potential impacts, challenges, benefits, and critical success factors associated with the incorporation of PD activities into DDDM. The study employs a systematic literature review methodology to provide a comprehensive understanding of the topic. The findings contribute to the development of best practices and guidelines for organizations seeking to optimise their decision-making processes by incorporating participatory design principles into their data-driven decision-making strategies. The research also considers the ethical implications of data-driven decision-making. Ultimately, this thesis advances our understanding of how PD and DDDM can be effectively combined to achieve better decision-making outcomes.

Praktiker:innen stehen bei der Bewertung bzw. Evaluation von Bibliotheken unter doppeltem Druck, den Wert der Bibliothek zu demonstrieren und gleichzeitig die Werte der bibliothekarischen Profession einzuhalten. Um eine Praxis der Bibliotheksevaluation zu unterstützen, die sowohl den Wert der Bibliothek als auch die bibliothekarische Werte anspricht, untersucht diese Dissertation die Praxis der Bibliotheksevaluation durch die Perspektive praktischer Ethik und angewandter Werte. Die Hauptforschungsfrage lautet: „Wie kann Bibliotheksbewertung ethisch durchgeführt werden?“ Ich folgte einem dreistufigen Forschungsdesign: eine Literaturrecherche, eine Umfrage und Interviews. Die Literaturrecherche konzentriert sich auf die Ethik, Werte, Dilemmata und Praktiken von Bewertungspraktiker:innen. Eine vignettenbasierte Umfrage untersuchte Werte und Ethik bei der Bewertung von Bibliotheken weiter. Die Umfragedaten wurden mittels der konstruktivistischen Grounded Theory analysiert und die daraus resultierenden Codes etablierten ein neues Rahmenwerk und ein neues Instrument für die ethische Bewertung von Bibliotheken. Schließlich wurde das Instrument mit dem Namen Values-Sensitive Library Assessment Toolkit durch Interviews mit Bewertungspraktiker:innen validiert. Die Forschungsergebnisse zeigen, dass Praktiker:innen der Bibliotheksbewertung eine ethische Praxis anstreben, aber durch eine komplexe und dezentralisierte Wertelandschaft herausgefordert werden, die viele konkurrierende Möglichkeiten zur Identifizierung und Umsetzung von Werten bietet. Das Toolkit dient dazu, einen Satz von Werten zu modellieren, den Praktiker:innen anwenden können, um eine ethische Bewertungspraxis zu unterstützen. / Library assessment practitioners face dual pressures to demonstrate library value and adhere to library values. To support a practice of library assessment that addresses both library value and library values, this dissertation examines the practice of library assessment through the lens of practical ethics and applied values. The main research question asks, “How can library assessment be practiced ethically?” I followed a three-step research design: a literature review, a survey, and interviews. The literature review focuses on the ethics, values, dilemmas, and practices of library assessment practitioners. A vignette-based survey further investigated values and ethics in assessment. Survey data was analyzed through constructivist grounded theory, and the resulting set of codes established a new framework and toolkit for ethical library assessment. Finally, the toolkit—named the Values-Sensitive Library Assessment Toolkit—was validated through interviews with assessment practitioners. Research findings indicate that library assessment practitioners seek an ethical practice, but are challenged by a complex and decentralized values landscape that offers many competing choices for identifying and implementing values. The toolkit serves to model a value set that practitioners can apply to support an ethical assessment practice.

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Waste management is an integral part of sustainable urban development. In the modern world, when attitude to waste is being shifted towards “waste as resource” and “waste as income generator”, ensuring separation of hazardous waste from the general waste stream becomes increasingly important. Sorting hazardous waste is critical in light of the whole recycling idea. Hazardous elements, while bearing a certain value if properly handled, can negate the costs of the recyclable materials if found in their stream. They present enormous long-term losses, if introduced into the environment, and can negatively influence our ability to benefit from recycling. Convenience is one of the most effective tools in increasing recycling rates (Carlson 2001, p.1275). It is a personally defined concept, and often depends on the users’ lifestyle-related factors. This thesis explores users’ understanding and habits of handling hazardous waste, as well as the challenges they encounter and their views and suggestions on convenience of hazardous waste recycling systems. The main method used in this comparative case study research is qualitative interviews conducted with a variety of people with different lifestyles living in Malmo. First, the thesis develops a list of lifestyle-related factors which lower the perceived convenience of recycling. People consider recycling to be effort demanding or easy not just because they are women or men, young or old, live in a dense area or not. But this perception is influenced by having or not having access to a transporting vehicle and time available, their household’s waste producing rates, time spent living in a certain place, available space for storing waste; physical constraints or difficulties with self-organization at home; established or not recycling habits or level of environmental concern. People’s recycling behavior is determined by these personal lifestyle-related factors. Second, aspects of convenience are being presented as the focus areas which planners should consider in increasing recycling rates. The convenience aspects are developed with regards to the challenges people with different lifestyles experience in recycling. While lifestyle-related factors cannot be influenced directly, aspects of convenience can be employed in ensuring efficiency of hazardous waste collection system. It is important that the hazardous waste collection system design takes them into the full account. Detailed descriptions of the aspects of perceived convenience are presented. They are grouped into convenience of access to information and convenience through facilities and services. The final conclusion of the thesis is that involving users would assist in addressing key aspects of recycling systems’ perceived convenience and increase their efficiency. It is hoped that the information can be helpful in designing successful hazardous waste collection systems with increased capability to reach national goals in recycling and reduce the amounts of hazardous substances in general waste. / Master Programme: Sustainable Urban Management, 2011-2012Thesis: On the Way to the Convenient Hazardous Waste Collection System in Malmo, Sweden. Users’ PerspectiveAuthor: Olga Belorusova (OB)Tutor: Peter ParkerDate of Submission: 24 May, 2012.

The purpose of the study has been to execute an investigation on digital collaborative services, and their connections to onsite activities, throughout empirical experimentation, with a combined participatory design methodology and lab approach. The research focused on how an online platform, in addition to onsite events, could seed a public collaborative service. The chosen context for prototyping the service was the Rome’s library network, where during a phase of economic and job crisis, the library role is even more crucial, as one of the most locally active user centered services. The library wants to readdress its mediation ability towards educational activities who present an unsaturated potential, aimed at increasing users long term job potential and labour market orientation.
The workshops with local students, library staff, and local NGO, highlighted the need of an online platform in combination with onsite events, that could fill the main gaps that prevent the building of continuos relations with the users, adding a new core touchpoint will change the user experience of the current service, generating a new service flow.
The online and onsite service was tested in the month of July 2014, with 5 seminars, and a decent online participation, focusing on the main feature of the service: directly influence the service, to actively choosing its contents, the most voted events’ themes that become seminars.
The users are able to adapt the service to their personal needs, making the system modifiable, creating dialog between the users and the service, sharing many communal traits with a meta-design environment. 
The current state of the service prototype can not be considered a collaborative service, since the users can reach the role of co-designer - even if can be considered a social innovation project. However this service prototype has the potential to seed a transformation towards a public collaborative service. The user could gradually build a continuos relation to the service, as far as becoming a co-provider.

<p dir="ltr"><b>Background</b></p><p dir="ltr">Recent developments in cancer therapeutics have allowed increased use of Oral Anticancer Medications (OAMs), including in the treatment of breast cancer. Breast cancer is the most common cancer among women in the United States. Patients with breast cancer may face key barriers in managing their OAMs at home. These challenges can lead to sub-optimal adherence and lower the overall quality of life. Designing interventions that enhance the patient experience with use of OAMs requires a deeper understanding of barriers faced by patients as they navigate their cancer care journey. The objective of this study was to identify the unmet medication management needs of patients with breast cancer who are receiving OAMs and co-design an early prototype intervention with patients to support medication management needs of patients with breast cancer.</p><p dir="ltr"><b>Methods</b></p><p dir="ltr">Two phases comprise this study. Phase 1 involved patient-journey mapping to characterize the longitudinal experience of OAMs use among patients diagnosed with breast cancer. In phase 2, we conducted participatory design (PD) workshops to develop a prototype tool to address OAM needs identified in phase 1. All participants were recruited from an outpatient breast cancer clinic in Indianapolis. Eligible participants were: 18 years of age or older, diagnosed with breast cancer, and currently receiving an OAM. All participants completed a brief sociodemographic and health information questionnaire. In phase 1, enrolled persons participated in a journey mapping exercise through semi-structured interviews. Interviews were conducted either in-person or remotely via Zoom, based on participant preference. For each interview, two researchers and the participant collaborated to create individual patient journey maps to generate a concise visual storyboard focused on medication use experiences related to OAMs. The journey maps helped capture treatment timelines, key markers of medication use, and specific barriers faced by patients. Individual journey maps were consolidated to generate personas representing groups of patients with related characteristics, treatment types, goals, and unmet needs. In phase 2, three rounds of PD workshops were conducted using the focus group format to develop an early prototype intervention. In round one (inspiration stage), participants defined the problem space and prioritized a list of challenges amenable to solutions; in round two (ideation stage), participants generated multiple possible solutions and design ideas; and in round three (convergence stage), two design concepts were selected and evaluated by participants.</p><p dir="ltr"><b>Results</b></p><p dir="ltr">In phase 1, 12 interviews (11 females and 1 male) were completed. The median age of participants was 65.5 years (range, 37-75). Participants were divided into two groups based on their prescribed medication types: (1) specialty medication (palbociclib or ribociclib; n=4 patients) and (2) traditional medication (tamoxifen, anastrozole, or exemestane; n=8 patients). We defined ‘Specialty’ medications as those that require specialty pharmacies and ‘traditional’ medications as those obtainable in local community pharmacies. To represent participants across these two broad categories of medications, two personas were created. Participants who had been prescribed specialty medication reported difficulty navigating the insurance process during medication fills, while participants who prescribed traditional medication did not. Notably, the word “prior authorization” was not used by participants to explain the issues they experienced. While all participants reported having side effects from their medications, sub-optimal adherence (n=2) was reported among the traditional medication group only. Other participants taking traditional medications either found their own ways to manage side effects or simply reported: “dealing with side effects as I don’t want cancer.” Participants expressed coping with side effects by enduring them. Participants had few strategies to manage their side effects, often stating that “they didn’t think of reaching out to the doctor,” when asked. Additionally, participants mentioned needing more financial and emotional support during their treatment journey. In phase 2, each PD session was conducted with 4-5 participants and 2 researchers (the design panel). Participants identified key challenges including difficulties navigating resources and information as well as managing medication side effects. The design panel prioritized two design concepts, which were subsequently developed into two prototypes: 1) a physical breast cancer handbook; and 2) an interactive treatment navigation app for use on tablet and smartphone devices. Our team plans to consolidate, further develop, and evaluate these prototypes in subsequent work as a follow up to this pilot study.</p><p dir="ltr"><b>Conclusion</b></p><p dir="ltr">This study provides insight into the patient experience with OAMs. The personas created can be applied in designing interventions tailored to breast cancer patients’ needs and goals, while the consolidated journey maps identify potential areas for improvement. Adequate patient education and enhanced tools and processes are necessary to manage medication side effects effectively, ultimately leading to improved medication outcomes and assisting patients in navigating their treatment. The two design concepts require further revision prior to implementation and pilot testing.</p>

I den här studien, som är ett avläggande för en filosofie kandidatexamen i informationsdesign med inriktningen interaktionsdesign, har metoder för att bjuda in tonåringar i designprocessen utforskats. Det som upptäckts kan bidra till det relativt outforskade och nya området Teen Computer Interaction (TeenCI) som är en förgrening av människa-dator-interaktion (MDI). En samverkan har skett med Köpings kommun då de uttryckt ett behov av hjälp med att anpassa deras gymnasieskolas webbsida efter den målgrupp som ska göra sitt gymnasieval, vilket främst är tonåringar i åldern 15–16 år som går i årskurs nio. På så sätt har deltagande design varit viktigt för att kunna förstå målgruppen och upptäcka deras behov för att kunna utveckla en webbsida efter dem som faktiskt ska använda den. Tonåringarna har fått besvara enkät, deltagit i gruppintervjuer och workshop samt användbarhetstester. En prototyp har tagits fram till Köpings kommun som ett visuellt resultat av den här designprocessen som de sedan kan använda sig av i ett arbete att utveckla gymnasieskolans webbsida. Studien har upptäckt att genom att vara uppmuntrande och flexibel så är samtliga metoder som har testats användbara när tonåringar är användare. / In this study, which is part of a Bachelor of Arts degree in Information Design with a focus on Interaction Design, methods that invite teenagers into the design process been explored. The findings can contribute to the relatively unexplored and new field of Teen Computer Interaction (TeenCI), which is a part of the community Human Computer Interaction (HCI). For this study a collaboration has taken place with Köping Municipality as they expressed a need of help to adapt their high school's website to the target group that is making their choice of high school, which mainly are teenagers aged 15–16 and in 9th grade. In this way, participatory design has been crucial to understanding the target group and discovering their needs to develop a website for those who will use it. The teenagers responded to questionnaires, participated in group interviews and workshops, and conducted usability tests. A prototype has been developed, which will be handed over to Köping Municipality as a visual result of this design process that they can then use in when they will develop the website. The study has found that by being encouraging and flexible, all the methods tested in this study can be useful when teenagers are the users.

Feminist self-defense is a form of victim prevention training with a plethora of positive physical, mental, and social outcomes. In Human-Computer Interaction (HCI) self-defense is still a relatively under-researched topic. As such, inspired by HCI’s recent interest in feminist causes and corporeal practices, the goal of the study is to explore how embodied interaction design can empower beginner self-defense practitioners. To do so, the study was conducted via two methods: semi-structured interviews with students and teachers, and a participatory speculative design workshop with novice practitioners. This resulted in several speculative design concepts based on the use of felt experiences as a design resource. The concepts demonstrate how design can be used as a vehicle for imagining feminist technology that challenges gender norms and plays the role of scaffolding for cultivating embodied empowerment.

As generative AI threatens creatives worldwide, this thesis applies Speculative Design through a Participatory Design process to speculate about the futures of AI in art by critically involving creatives. Conducting field research, interviews, and two co-design workshops, hosted at the Malmö City Library, the project resulted in an exhibition of four speculative scenarios in the form of short stories and AI-generated visualisations, sparking critical discourse and reflection about generative AI tools in art. The main insights from said discourse were that AI tools need to be investigated and critiqued through use by creatives, that designers working on AI tools have a responsibility to design for transparency, and that Speculative Design is the appropriate methodology to address AI in art, especially grounded in a Participatory Design process.

The aging population is a global challenge, meanwhile there's a strain on Swedish healthcare. In order to make healthcare efficient, designers are responsible for developing digital services that can be used by everyone, despite disabilities. To ensure accessibility, services must comply with the European Accessibility Act by 2025, a UN directive the Swedish healthcare website 1177 does not meet. In this study, the user interface will be investigated, based on seniors 65+. Through research in graphic design and user-centered design, the group's challenges, needs and aspirations will be identified through semi-structured interviews. In order to create accessible interfaces, designers need to examine the experience based on both function and visuality. Graphic design thereby constitutes a large part of the experience as a whole and must be reflected upon. The result will contribute with insights to increase the website's accessibility and contribute to improved welfare and equality.