[Truncated abstract] This thesis is an analysis of a technology that is radically changing the location, process and position of manager learning, leveraging organisational learning agendas, and creating networks re-ordering institutional frameworks. The thesis examines the discourses, performances and productions associated with the Frontline Management Initiative (FMI) and provides a model of workplace-based management development. Academically, it provides new knowledge about the discourses constituting, enacting and producing manager development. Practically, it provides an understanding of the relations between workplace learning and outcomes that can inform practice. The FMI is a critical technology in terms of leveraging enterprise growth, due to its extensive national profile within the politically dominant societal structures of organisations, the critical interpreting role of frontline managers, and the innovative workplace-based, learner-centred framework. As the solitary Karpin (1995) report beacon, the FMI is positioned in highly contested terrain. Managing practice confronts the complexity of ordering knowledge work, where meaning and knowledge are more fluid and transient. Management development practice is more workplace located where knowing is more situated, distributed and relationally negotiated, but framed by politically endorsed competency-based frameworks. This study takes the unique opportunity to examine a learning technology that is being shaped by powerful mediating discourses. It examines how these multiple discourses construct FMI practice, what meanings of managing they develop and what effect these relational experiences have on subsequent managing practice.

This study focused on the role of and the relationship between the traditional apprenticeship system and cooperative education in British Columbia (BC) as experiential strategies to facilitate the transition from school to work. A literature review traced the conceptual foundations, origins and evolution of apprenticeship training and cooperative education and their interaction in the training of apprentices. Thereafter, the provision of the school-to-work strategies in Canada on federal and provincial levels with special reference to British Columbia was described. The literature indicated that apprenticeship has remained the principal route for the training of skilled blue-collar workers. However, the relevance of apprenticeship has been questioned. Although the apprenticeship system has not essentially changed in BC, the system has become increasingly regulated. Industry, advocates of more flexible training delivery methods and the BC Provincial Government through Bill 34 have challenged apprenticeship training. Cooperative education originated as a result of individual thinking, a changing society and system of post-secondary education linked to industry's training needs. It has grown in number, application, fields of study and constituency and its mode of operation has been modified to meet institutional needs. There are strong indications that the cooperative model has been an effective educational model, particularly in training apprentices within the traditional apprenticeship system. Thus, a need arose to explore the level of satisfaction of employers with cooperative education as a valid methodology to train apprentices within the context of the new apprenticeship training model in British Columbia. An empirical investigation combining quantitative and qualitative approaches conducted in two phases was conducted. A survey with a random sample of employees and semi-structured interviews with a small sample of employees selected by purposeful sampling were undertaken to explore perceptions and experiences of employers who have been involved with both training methods during the last four years. The research design is described including the selection of participants, data gathering and analysis. The main findings emerging from the data are presented and integrated with the findings of the literature. The study concludes with a set of recommendations for practice and with recommendations for future research. / Educational Studies / (D.Ed. (Comparative Education)

Ledarskapet på arbetsplatsen ses som en av de viktigaste faktorerna för att reducera ohälsa och öka välbefinnandet på arbetsplatsen. Det finns också forskning som visar hur ledarskapskvalitén påverkar arbetsklimatet samt medarbetarnas hälsa och arbetsnöjdhet på arbetsplatsen. Detta tyder på att ledarskapet har en viktig roll i att främja hälsa på arbetsplatsen. Forskning menar att arbetsplatslärande och upprätthålla kompetensutveckling på arbetsplatsen visat sig vara effektivt för hälsan i arbetslivet. Syftet med denna studie är att ur ett pedagogiskt perspektiv belysa hur ledare uppfattar sitt ledarskap i att främja hälsan på arbetsplatsen. Studien grundar sig i åtta stycken semistrukturerade intervjuer med personer som alla besitter en ledarroll. Studien utgår ifrån ett hermeneutiskt perspektiv med en induktiv ansats där analysarbetet har utgått från en kvalitativ innehållsanalys. Ledarna uppfattar situationsanpassat ledarskap som ett sätt att möta de anställdas behov samt utveckla dessa, för att nå ett ökat välbefinnande på arbetsplatsen. Vidare upplever ledarna att hälsan på arbetsplatsen främjas av formellt och informellt lärande. Ett ledarskap som bidrar till delaktighet och meningsfullhet, ökar individens påverkan av sin egen situation vilket bidrar till högre trivsel. Kommunikation, kompetensutveckling och tillgång till resurser lyfts fram som mycket betydelsefullt i ett hälsofrämjande ledarskap. Vad som framstår som ett återkommande hinder i ett hälsofrämjande ledarskap är tidsbrist, resurser samt begränsad ekonomi. Samtliga ledare uppfattar sitt ledarskap som hälsofrämjande, oberoende av vilka förutsättningar, ekonomi och resurser verksamheten har tillgång till. Ledarna menar att så länge tiden och resurserna disponeras rätt så finns alla möjligheter till att utöva ett hälsofrämjande ledarskap. / Leadership in the workplace is seen as one of the most important factors for reducing unhealth and increasing well-being at the workplace. There is also research that shows how leadership quality affects the working environment as well as employee health and work satisfaction at the workplace. This indicates that leadership has an important role in promoting health in the workplace. Research believes that job placement and maintaining skills development in the workplace proved to be effective for health in working life. The aim with this study is from an educational perspective that elucidates how leaders perceive their leadership in promoting health at the workplace. The study is based on eight semistructured interviews with people who all have a leadership role. The study is based on a hermeneutic perspective with an inductive approach in which the analysis work is based on a qualitative content analysis. Leaders perceived situations-oriented leadership as a way to meet the needs of employees and develop them, in order to achieve increased well-being at the workplace. Furthermore, leaders find that health at work is promoted by formal and informal learning. A leadership that contributes to participation and meaningfulness increases the individual's impact on their own situation, which contributes to greater well-being. Communication, skills development and access to resources are highlighted as very important in a health promotion leadership. What emerges as a recurring obstacle in a health promotion leadership is time shortage, resources and limited economy. All leaders perceive their leadership as health promotive, independent of the conditions, finances and resources the business has access to. The leaders argue that as long as the resources are disposed of correctly, there is every opportunity to practice a health-promoting leadership.

Submitted by Wagner Junior (wagner.junior@unioeste.br) on 2018-07-30T13:17:43Z No. of bitstreams: 2 Katia_de_Abreu_2017.pdf: 797930 bytes, checksum: 591985dad70cf182fb1d152421d99d8e (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) / Made available in DSpace on 2018-07-30T13:17:43Z (GMT). No. of bitstreams: 2 Katia_de_Abreu_2017.pdf: 797930 bytes, checksum: 591985dad70cf182fb1d152421d99d8e (MD5) license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) Previous issue date: 2017-12-14 / Informal learning in the workplace has been attested as an effective way of acquiring skills by workers. The validation of this type of learning is a recent field of practice in which the European Union has excelled in developing procedures for the validation of informal learning with the aim of raising professional qualification and employability of workers, as well as increase the capacity of innovation and competitiveness of organizations. However, in public organizations, there is still little research on the validation of informal learning, in addition, some public functions do not require specific professionalization and cause a high turnover of servers, causing the server that has changed sectors to accumulate competences resulting from informal learning, which are not recognized or formally proven, but which have great professional value for the server and for the management of people in the public institution. This scientific work aims to provide subsidies to the public manager for the development and implementation of a validation method for the informal learning of public servants. This is a bibliographical and documentary research, in which it was investigated whether the server occupying the position of Técnico Administrativo of the Universidade Estadual do Oeste do Paraná - Unioeste, can be evaluated in some procedure of validation of informal learning, considering the state and institutional legislation relevant to these servers and in accordance with national and international public policies directed towards Lifelong Learning. It was verified the existence of a Brazilian public policy of validation of informal learning called the Rede Nacional de Certificação Profissional e Formação Inicial e Continuada – Rede Certific, which can be used to legitimize professional competencies of servers and serve as the basis for the development of an Extension Project to be executed in Unioeste. The inclusion of procedures for the validation of informal learning in institutional policies for employee qualification, becomes a strategy for increasing efficiency and quality in services provided to society. / A aprendizagem informal no local de trabalho tem sido atestada como uma forma eficaz de aquisição de competências por trabalhadores. A validação deste tipo de aprendizagem constitui-se como um campo de prática recente, no qual a União Europeia tem se destacado ao desenvolver procedimentos de validação da aprendizagem informal com o objetivo de elevar a qualificação profissional e a empregabilidade dos trabalhadores, bem como aumentar a capacidade de inovação e de competitividade das organizações. No entanto, nas organizações públicas ainda são poucas as pesquisas sobre a validação da aprendizagem informal, além disso, algumas funções públicas não demandam profissionalização específica e ocasionam uma alta rotatividade de servidores, fazendo com que o servidor que tenha mudado de setor acumule competências resultantes de aprendizagem informal, que não são reconhecidas ou comprovadas formalmente, mas que possuem grande valor profissional para o servidor e para a gestão de pessoas na instituição pública. Este trabalho científico tem por objetivo fornecer subsídios ao gestor público para o desenvolvimento e a implantação de um método de validação da aprendizagem informal de servidores públicos. Trata-se de uma pesquisa bibliográfica e documental, na qual foi investigado se o servidor ocupante do cargo de Agente Universitário Técnico Administrativo, da Universidade Estadual do Oeste do Paraná - Unioeste, pode ser avaliado em algum procedimento de validação da aprendizagem informal, considerando a legislação estadual e institucional pertinentes a esses servidores e de acordo com as políticas públicas nacionais e internacionais direcionadas a Aprendizagem ao Longo da Vida. Verificou-se a existência de uma política pública brasileira de validação da aprendizagem informal denominada Rede Nacional de Certificação Profissional e Formação Inicial e Continuada - Rede Certific, que pode ser utilizada para legitimar as competências profissionais dos servidores e serviu de base para o desenvolvimento de um Projeto de Extensão a ser executado na Unioeste. A inclusão de procedimentos de validação da aprendizagem informal nas políticas institucionais de qualificação e capacitação de servidores, torna-se uma estratégia para o aumento da eficiência e da qualidade nos serviços prestados à sociedade.

Syftet med den här studien har varit att bidra med kunskap om den grundläggande officersutbildningens betydelse för kadetters lärande. Studien är en kvalitativ fallstudie där en explorativ ansats med en etnografisk undersökningsdesign har använts. Forskningsprocessen har involverat deltagande observationer och intervjuer i både ett akademiskt och ett militärt sammanhang. Studien har velat besvara frågor om hur utbildningen organiseras, hur aktörer kommunicerar och samspelar, vilka förväntningar de har på utbildningen samt hur de upplever den. I resultaten har det framkommit att den grundläggande officersutbildningen är komplex, genom att den omfattar två sammanhang som skiljer sig så tydligt åt att man kan tala om två olika kontext. Resultaten har visat att utbildningen tycks involvera två dimensioner av lärande: dels kunskapsinhämtning, dels en fostrande socialiseringsprocess in i ett militärt meningssammanhang som kadetterna ska komma att verka i framöver. Ett av huvudfynden har varit att kadetter tycks delta i utbildningen på väldigt olika sätt, varför fokus har varit att studera lärande genom kadetters olika sätt att delta i utbildningens sociala processer. Dessa har visat sig innehålla ett antal motstående förväntningar, som kadetterna verkar förhålla sig till på olika sätt. Studiens huvudsakliga slutsatser är att kadetters sätt att delta i utbildningens sociala processer tycks vara av avgörande betydelse för lärandet, samt att lärandet förefaller ske inom ramen för kontinuerligt pågående sociala processer, där villkor, lärprocesser och utfall på olika sätt påverkar, kompletterar och är beroende av varandra. Utbildningens organisering tycks dock innebära en del utmaningar gällande hur de två kontextens sociala praktiker gemensamt ska kunna främja kadetters deltagande och deras upplevelser av autonomi, handlingsutrymme och kontroll, och därmed främja de lärprocesser och dimensioner av lärande som utbildningsanordnaren har tänkt. Den yrkesidentitet och kompetens som officersprofessionen kräver tycks inkludera en analytisk kompetens, som inte ska särskiljas från den militära praktiken utan ses som en del av den. / The intention of this case study has been to increase knowledge of how education can contribute to the learning of cadets. It’s a qualitative study using an exploratory ethnographic design of analysis. The research process has involved participative observations and interviews during a three month period at the Military Academy Karlberg, studying both the academic and the military context. Main focus has been on studying the cadets’ participation in the education, with starting-point in the social processes. Therefore I’ve been seeking to answer questions on how education is organized, how actors communicate and interact, and actors’ experiences compared to their expectations. I have found that the education of cadets seem to involve two dimensions of learning. It’s not all about academic and military knowledge, becoming an officer also involves a socialization process. This includes not only how to act as a military leader, but also who you are and how you behave, always, and therefore includes the fundamental values from which you lead your life as a whole. Hence, the study shows that the cadets need to develop a professional military identity that is also a social one. The results indicate that organizing an education that requires collaboration of two public authorities has proved to involve a number of challenges in combining two separate learning environments into one learning context. As a result, in the making of officers, a number of opposing conditions have been found, within as well as between the educations’ military and academic context, which seem to challenge cadets’ learning processes in various ways and degrees. Main findings of the study indicate that cadets’ access to participation combined with individual differences in contributing in the social processes seem to be crucial to learning. To develop the competence of an officer, the cadets need to develop a military professional identity and expertise, which also includes analytical academic skills.

Cette recherche porte sur le rôle d’émotions situées dans l’apprentissage en situation de travail. Le champ empirique choisi est celui d’agents de soin mortuaire en situation d’interaction tutorale dans des activités qui leur sont inédites. La centralité des émotions dans ce contexte semble évidente, une évidence que nous questionnons par la mise en objet des « émotions ». La prise d’une distance est effectuée avec les dimensions prescriptives ou de contrôle social des émotions qui sont par ailleurs nécessaires. La recherche se propose d’analyser ce qui se passe en amont de ce que les sujets « font » des émotions, en mettant également la focale sur ce que les émotions « leur font ». Les émotions, de leur surgissement jusqu’à leur diminution, installent un régime d’activité spécifique visant principalement à réduire la tension ainsi déployée. La démarche entreprise vise à observer selon quelles modalités cette réduction de la tension émotionnelle peut s’accompagner d’une dimension formative. La formulation d’hypothèses de recherche ont ainsi porté sur la fonction des émotions sur le stagiaire et sur leur fonctionnalisation par la dyade tutorale dans une visée formative. Les référents théoriques mobilisés sont principalement empruntés au champ de la formation des adultes, de la psychologie de l’apprentissage, des émotions et du travail. À partir d’une analyse de l’activité de dyades associant tuteur et stagiaire, une approche multimodale des interactions est retenue. Les résultats obtenus sont de deux ordres : un résultat méthodologique par la proposition d’une méthodologie d’accès aux émotions situées et un résultat théorique par la différenciation de fonctions des émotions dans la situation tutorale au travail : fonction de mobilisation énergétique du sujet, fonction de révélation de moments d’apprentissage signifiants pour le sujet, et fonction sociale permettant aux sujets de coordonner leur action. / This research concerns the role of situated emotions in workplace learning. The chosen empirical field is the one of agents of mortuary care in situation of interaction tutorale in activities which are new for them. The centrality of emotions in this context seems obvious, an obvious fact that we question in putting in object the emotions. Taking of a distance is made with the prescriptive dimensions or a social control of emotions which are besides necessary. We propose to analyse what it takes place upstream to what the subjects « make » emotions, also putting the focal on the fact that the emotions « make for them ». The emotions, from their appearance to their decrease settle a regime of specific activity aiming first of all to reduce this so displayed tension. The undertaken approach aims at observing according to which modalities this reduction of the emotion tension can come along with a formative dimension. So the formulation of hypothesis of research concern the function of the emotions on the trainee and on their fonctionnalisation by the dyade tutorale in a formative aim. The mobilized theoretical referents are mainly taken from the field of the training of the adults, the psychology of the learning, the emotions and the work. From an analysis of the activity of dyades associating tutor and trainee, we retain a multimodal approach of the interactions. The obtained results are two orders : first, a methodological result by the proposal of a methodogy of access to the situated emotions ; then, a theoretical result by the differentiation of functions of the emotions in the tutorale workplace : function of energy mobilization for the subject, function of revelation of significant moments of learning for the subject, and the social function allowing the subjects to coordinate their action.

In der beruflichen Bildung stellt sich in besonderer Weise die Frage nach dem Verhältnis der idealtypischen Lernorte Betrieb und Berufsschule. Obwohl dieser Duplizität der Lernorte offenbar eine besondere bildende Kraft innewohnt, reichen die Forderungen, diese Zweiheit zu gestalten von der radikalen Trennung bis hin zur vollständigen Abstimmung der jeweiligen Aktivitäten von Lehren und Lernen. Richtigerweise wurden von Tenberg, Aprea und Pittich (2012) in einem grundlegenden Positionspapier diese instrumentellen Vorschläge als empirisch gehaltlos kritisiert. Zwischenzeitlich gibt es eine nähere Untersuchung der faktischen Verhältnisse. Dafür wurde an der TU Chemnitz im Rahmen der von eben diesen Autoren federführend lancierten europäischen ConVet-Studie zunächst eine Dokumentenanalyse durchgeführt. Dieses wurde um eine Befragung von Auszubildenden/ Schülerinnen und Schülern sowie von deren Ausbildern und Lehrkräften erweitert. Als ein erster wesentlicher Hinweis ist diesen Untersuchungen zu entnehmen, dass die eine Konnektivität höherer Ordnung bzw. eine abgeschwächte Hypothese der Komplementarität Anspruch auf Gültigkeit besitzen könnten. Die Dokumentenstudie und die Pilotbefragung sollen Grundlage für weitere Studien quantitativer Ausrichtung sein, die einen quantitativ deutlich weitergesteckten Probandenrahmen umfassen sollen.

Människors hälsa är viktigt vilket syns tydligt i forskning samt i de folkhälsomål som är uppsatta för Sveriges folkhälsoarbete. Ett utav folkhälsomålen innefattar arbete, arbetsförhållanden och arbetsmiljö. På arbetsplatsen finns olika faktorer som påverkar vår hälsa och välbefinnande. I forskning om chefer ligger stort fokus på chefers förutsättningar samt att chefers välbefinnande kan smitta av sig på arbetsplatsen samt på medarbetarna. Syftet med studien är att ur ett pedagogiskt perspektiv belysa hur chefer uppfattar att de arbetade hälsofrämjande på arbetsplatsen för såväl sina medarbetare som sig själva. Den vetenskapsteoretiska utgångspunkten finner vi i hermeneutiken och studien baseras på semistrukturerade intervjuer som metod. Vårt resultat visar att chefer använder hälsofrämjande verktyg på arbetsplatsen men att tiden är en begränsande faktor - medarbetarna får högsta prioritet och sjuknärvaro för chefen blir ett resultat av detta. Resultatet visar vidare att lärande och kompetensutveckling har positiv inverkan på hälsan men att detta inte föreföll sig helt självklart. Vår slutsats är att chefer är i behov av stöd och kunskap i hälsofrämjande arbete för att gynna hälsan, lärande och utveckling. / Human health is important, which is evident in research and in the public health goals set for Sweden's public health work. One of the public health goals includes work, working conditions and work environment. There are various factors that affect our health and well-being in the workplace. In research on managers, there is a great focus on the conditions of managers and that the well-being of managers can be contagions in the workplace and on the employees.The aim of this study is to investigate from a pedagogical perspective how managers apprehend that they work health promotion at the workplace for both their employees and themselves. The theory of science is found in hermeneutics and the study is based on semi-structured interviews as a method. Our results show that managers use health-promoting tools at the workplace, but that time is a limiting factor - employees thus get the highest priority and sickness presence for the managers is a result of this. The result shows that learning and developed competence have positive impact on health, but that this did not seem completely obvious. Our conclusion is that managers are in need of support and knowledge in health promotion work to promote health, learning and development.

Despite the growing expectation on corporate Learning & Development (L&D) units to transform practices and roles and take a more strategic role to better meet the needs of lifelong learning and up- and reskilling in organizations, many fail to use technology such as Massive Open Online Course (MOOC) platforms that could support the shift. The aim of this study is to provide a better understanding of why those in L&D who are using MOOC platforms do so and what impact it has on the role of L&D. Empirical data from in-depth interviews with six L&D professionals, with extensive experience from large, global companies, has been employed in this exploratory research. The analysis imply a situation in which MOOC platforms, when used in organizations where employee language, literacy and digital devices are not a limitation, can support in meeting the needs of lifelong learning and up- and reskilling in ways not possible with traditional L&D practices. The findings also indicate that while L&D units in large, global organizations can transform traditional practices and roles and contribute strategically, with the support of MOOC platforms, they struggle to make full use of the platforms due to lack of prioritization in the organization. This could inhibit L&D to fully take on a strategic role. Previous research has not explored the impact and possibilities the use of MOOC platforms can have specifically on the L&D role. The findings provide a novel contribution to L&D research as well as input to professionals in L&D or Human Resource, business leaders, organizational developers and MOOC platform providers in decisions connected to digitalization of corporate learning.

HR har en viktig funktion i att ta tillvara de mänskliga resurserna på bästa möjliga sätt utifrån organisationernas mål och visioner. Det är därför av hög relevans att belysa hur och på vilket sätt de HR-anställda själva lär för att kunna genomföra sitt dagliga arbete. Syftet med studien är därmed att, med hjälp av de HR-anställas erfarenheter, beskriva hur processer av formellt och informellt lärande kan ta sig uttryck i det egna arbetet. För att besvara vårt syfte har vi intervjuat 10 HR-anställda inom den privata sektorn och det insamlade materialet har analyserats tematiskt. Formellt och informellt lärande, krav-kontroll-stödmodellen samt erfarenhetsbaserat lärande har använts som teoretiska verktyg för att kunna besvara våra frågeställningar. Av resultatet har tre teman framkommit, den HR anställde i organisationen, stöd från organisationen samt det egna ansvaret för lärande och att dessa är aspekter som påverkar lärandet för de HR-anställda. Resultatet indikerar att det formella och informella lärandet tar sig uttryck på olika sätt för de HR-anställda. I många avseenden går studiens resultat hand i hand med teori och tidigare forskning rörande hur arbetsplatsen kan verka som en lärandemiljö. Resultatet av studien bidrar till en ökad förståelse för att de HR-anställda bär ett stort eget ansvar för det egna lärandet på arbetsplatsen. Vidare har frågor dykt upp i diskussionen kring hurde HR-anställdas egna värderingar påverkar upplevelserna av lärande, samt hur chefers inverkan och ansvar för kunskapsutbyte kan påverka de HR-anställdas upplevelser av lärande. Det finns därför ett fortsatt behov av forskning gällande HR-anställdas lärande i deras eget arbete. / HR has an important function to utilize the human resources in the best possible way based on theorganizations' goals and visions. Therefore, it is of high relevance to shed light on how, and in whatway the HR employees themselves learn in order to carry out their daily work. The purpose of thestudy is thus, with the help of the experience of the HR employees, to make visible how processes of formal and informal learning can be expressed in their own work. In order to answer our purpose, we have interviewed 10 HR employees in the private sector and the collected material has been analyzed thematically. Formal and informal learning, the demand-control-support model and experience-basedlearning have been used as theoretical tools to answer our questions. From the result, it has emerged that the HR employees in the organization, support from the organization and their own responsibility for learning are aspects that affect the learning for the HR employees. The result indicates that formal and informal learning is expressed in different ways for the HR employees. In many respects, the study's results go hand in hand with theory and previous research on how the workplace can act as a learning environment. The result of the study contributes to an increased understanding that HR employees bear a great deal of responsibility for their own learning in the workplace. Furthermore, questions have arisen how the HR employees own values in the workplace effects the experiences of learning, as well as how the managers influence and responsibility for the exchange of knowledge can influence the HR employees' experiences of learning. Therefore, the research regarding the HR employee's learning in their own work need further research.