O objetivo principal desta dissertação é apresentar a Oralidade e a Escrita no Processo Civil sob a ótica do Gerenciamento de Processos. Deste modo, é negada que a oralidade constitua um princípio formador do Direito Processual Civil, destacando-se que se trata de uma escolha técnica dada ao órgão jurisdicional visando maior eficiência. É questionada a funcionalidade das audiências e da prova oral. É enfatizado que o papel da conciliação é promover o acesso à justiça, e não reduzir gastos públicos. De outro lado, é sustentado que a garantia de um processo justo é compatível com um procedimento escrito. À guisa de conclusão, é afirmado que a oralidade não pode ser tratada exclusivamente no plano dos princípios. Com o consenso das partes, pode o juiz customizar as audiências e a colheita das provas visando dar maior eficiência ao processo. / This essay overriding objective is to present Orality and Writing in Civil Procedure in a Case Management view. By doing so, it is denied that orality constitutes a formative principle of Civil Procedure, rather than a technical choice given to the court in order to bring more efficiency to the procedure. The oral hearing and proof gathering functionality is also questioned. It is emphasized that the role of conciliation is to improve access to justice and it is not its aim to reduce public expenses. In another hand, its sustained that the guarantee of a fair public hearing is compatible with a writing procedure. As a conclusion, it is said that orality and writing cannot be treated exclusively as a matter of principle. With the consent of the parties, the judge can customize the hearings and proof taking, giving more efficiency to the civil procedure.

O acelerado processo de envelhecimento populacional é desafiador para a elaboração de estratégias de atenção à saúde nos diferentes níveis de complexidade. Em concordância com a integralidade do cuidado em assistência domiciliar, o interRAI-Home Care é um exemplo de avaliação multidimensional utilizado em vários países na gerência de casos, gestão em saúde pública e cooperação internacional na busca de melhores soluções para gestão de saúde. As características culturais e do funcionamento dos serviços de assistência domiciliar podem influenciar o processo de adaptação transcultural e uso desses instrumentos. Os objetivos desse estudo foram realizar a adaptação transcultural do interRAI-Home Care para a população brasileira e verificar a validade de conteúdo e face da versão em português brasileiro em um serviço de assistência domiciliar. Foram seguidas as etapas do processo de adaptação transcultural com tradução do instrumento, retro tradução para a língua de origem, avaliação de equivalência das versões do instrumento por uma comissão de especialistas e pré-teste com aplicação da versão pré-final em uma amostra selecionada por conveniência de 30 indivíduos (n=30), matriculados e atendidos no Núcleo de Assistência Domiciliar Interdisciplinar do Hospital das Clínicas da Faculdade de Medicina da Universidade de São Paulo. Os resultados mostram que os procedimentos para a adaptação transcultural foram realizados com ajustes necessários para garantir a equivalência de conteúdo das versões original, traduzida e retro traduzida após revisão e consenso da comissão de especialistas. Na fase pré-teste, verificou-se compreensão de todos os itens da versão pré-final por parte dos entrevistados e concordância entre os avaliadores >= 85% para cada item do instrumento, obtendo-se a versão final do interRAI-Home Care, traduzido e adaptado para o português, interRAI-Assistência Domiciliar. Conclui-se que a adaptação transcultural de um instrumento de avaliação multidimensional em assistência domiciliar foi realizada com verificação da validade de conteúdo e face dos itens do instrumento e elaboração da versão brasileira do interRAI-Home Care, em português brasileiro, interRAI-Assistência Domiciliar. Em etapas futuras, sugere-se a avaliação das propriedades psicométricas do interRAI-Assistência Domiciliar para viabilizar o seu uso e aplicabilidade prática em nosso meio / The accelerated population aging process is challenging for health care strategies development at different levels of complexity. In agreement with the integrality of care in home care, the interRAI-Home Care is an example of multidimensional assessment used in different countries in case and public health management and international cooperation for better solutions to health management. The culture and functioning of home care services can influence the process of cross-cultural adaptation and use of these instruments. This study aims to perform the cross-cultural adaptation of interRAI-Home Care for the Brazilian population and verify the content and face validity of the Brazilian Portuguese version in a home care service. Cross-cultural adaptation process stages were followed with translation, back translation, assessment of equivalence by an expert committee and pretesting with the pre-final version in a sample selected by convenience of 30 subjects (n = 30) registered and attended by the Núcleo de Assistência Domiciliar Interdisciplinar do Hospital das Clínicas da Faculdade de Medicina da Universidade de São Paulo. The results shows that the procedures for cross-cultural adaptation were carried out with adjustments to ensure the equivalence of content of the original, translated and back translated versions after the committee experts review and consensus. Pretesting resulted in understanding of all items in the pre-final version by the interviewees and agreement between observers >= 85% for each item of the instrument thus obtaining the final version of interRAI-Home Care, translated and adapted to Brazilian Portuguese, interRAI-Assistência Domiciliar. In conclusion, the cross-cultural adaptation of a home care multidimensional assessment instrument was performed with statement of content and face validity of the instrument items and development of brazilian interRAI-Home Care version, in Brazilian Portuguese, interRAI-Assistência Domiciliar. In future steps, we suggest the evaluation of the psychometric properties of the interRAI-Assistência Domiciliar to enable its use and practical applicability in home care in Brazil

Vulnerable populations comprise a growing number of people living with HIV/AIDS and are at increased risk for poorer health outcomes. The purpose of this research was to approximate the effect of the Ryan White CARE Act on the health status of people living with HIV/AIDS who were receiving medical care in the United States. The vulnerable populations model was utilized to identify appropriate variables for analysis as well as to provide a sequencing for the testing of models. Data analyzed in this study came from the 1996 Baseline Survey of the HIV Cost and Services Utilization Study (HCSUS), a cooperative study between RAND and the Agency for Health Care Policy and Research (now known as the Agency for Health Care Quality and Research). Three analyses sequences, using different dependent variables, to estimate health status were conducted. In the first analysis, health status was measured by CD-4 count and stage of illness. In the second analysis, only CD-4 counts were used for health status. In the final analysis, health status was estimated based on AIDS diagnosis. Each of the three analyses included the same independent variables: race, gender, education, sexual orientation, income, insurance status, region of the country, receipt of case management, perceived health, and level of antiviral therapy. The three analyses suggested similar results. Specifically, that African Americans and women had better health status as compared to whites and men, respectively. Additionally, insurance, case management, and antiviral therapy were associated with poorer health status. Factors such as education, income, and region of the country yielded inconsistent results between models. To better understand the effect of the Ryan White CARE Act on health outcomes for people living with HIV/AIDS, future research should consider inclusion of a variable that more directly measures the CARE Act, such as payer source for medical care.

The purpose of this study was to evaluate the implementation of the Unit Management into the South African Correctional Centres of Excellence. The focal point is based on the case management, multi-disciplinary approach, monitoring, and human rights of offenders. Unit Management was adopted into South African correctional system in 1995 under the leadership of the former Minister of Correctional Services Dr Sipho Mzimela. Unit Management was firstly practiced at Goodwood Correctional Centre of Excellence in the Western Cape. The concept of Unit Management was viewed as a strategic change by the Department in ensuring the core business of the Department and the rehabilitation of offenders. In an effort to examine the application of Unit Management into the Correctional Centres of Excellence and how Unit Management influences the rehabilitation of sentenced offenders, a study was conducted to acquire knowledge and perspective from the available literature. In ensuring good and proper work, the researcher employed a qualitative methodology. The researcher collected data by means of structured questionnaires. Data were analysed using SPSS system for statistical reasons. Frequency tables were used to simplify the analysis per section and category. The findings from this study revealed that there is no monitoring of Unit Management taking place into the Correctional Centres of Excellence from management, there is no management involvement. It also revealed that the human rights of offenders are not respected during the implementation of Unit Management. The findings revealed that multi-disciplinary approach is dysfunctional owing to lack of professional staff. The findings also indicate that efforts to implement Unit Management into the Correctional Centres of Excellence are a failure owing to the abovementioned factors. / Corrections Management / M.A. (Penology)

Community mental health teams common in many countries with developed community mental health care have been slowly advancing in recent years. It is expected that this trend will continue to grow with the reform of psychiatric care. The diploma thesis focuses on community mental health teams for the target group of people with severe mental illness, which are one of the basic pillars of mental health care abroad. The theoretical part describes the activities of these teams in the context of community mental health care and also presents these teams mainly in terms of their composition and way of work. The research part analyzes the current situation of four specific teams in terms of multidisciplinary composition and team cooperation, describes and interprets some of the specific difficulties that these services face in the beginning of multidisciplinary teamwork and captures some specific moments of their functioning. Utilizing a qualitative approach through in-depth interviews with team leaders and their founding organizations has enabled them to convey the specific context of these teams and at least partially capture the dynamics of their current state and development. The practical part points to some factors that may complicate the teamwork, such as insufficient involvement of medical staff...

The main goal of the Strategy for the Reform of Psychiatric Care, published in 2013 by the Ministry of Health of the Czech republic, was to improve the quality of life of people suffering from mental illness. One of the results of this strategy was the emergence of new mental health centres. These mental health centres are meant to provide individualized social and health care to people with mental illness in order to prevent or minimize their hospitalization. The service is ensured by multidisciplinary teams which include professionals such as psychiatrists, psychologists, psychiatric nurses, and social workers. Case management is supposed to be a dominant form of the service provided. The theoretical part of the thesis describes the historical context of the case management and its recent exploitation in the mental health centres in the Czech republic. The empirical part focuses on a particular multidisciplinary team applying the case management method. Through qualitative research, it aims to identify the different parts of the case management and the constraints and obstacles of its application. The analysis of the data collected brings the definition of the key problem areas the team is facing. The final part of the thesis provides recommendations for further development and proposes steps...

Detta examensarbete har utförts på uppdrag av Posten Scanning AB, ett helägt dotterbolag till Postnord-koncernen, tillsammans med sina systerbolag, Data Scanning A/S i Danmark och Data Scanning Finland AB. Företaget arbetar med scanning, datafångst och dokumenthanteringstjänster. Posten Scanning använde sedan 2013 av ett kundärendehanteringssystem, Customer Information System (CIS), för all hantering av ärenden som berör kunder och/eller intern utveckling. Efter ca 1,5 år som företaget har använt sig av CIS 1.0 önskas nu ett underlag för planering av version 2.0 av CIS. För att kunna planera för CIS 2.0 behövde uppdragsgivaren att undersöka, sammanställa och prioritera de nya krav som olika intressenter ställer på systemet. Utvärderingen har fokuserat på de interna och externa kundernas krav och kända förändringsbehov. Målet var att utifrån utvärderingsresultatet ta fram ett beslutsunderlag i form av en sammanställd, prioriterad och tidsestimerad kravspecifikation som även kan utgöra ett underlag för ett utvecklingsprojekt. Den relativa betydelsen av behoven avgjordes med hjälp av metoden om översättning av kundernas behov till verkställande kravspecifikationer som grundade specifikationen för förändringsarbetet. Resultatet av arbetet visade att kundärendehanteringssystemets kravlistor kunde prioriteras baserad på vad CIS användes mest till och samt efter hur ofta förändringar upprepades av olika användargrupper. / This thesis has been carried out on behalf of Posten Scanning AB, a wholly owned subsidiary of PostNord Group, together with its sister companies, Data Scanning A/S in Denmark and Data Scanning Finland AB. The company works with scanning, data capture and document management services. Posten Scanning has been since 2013 using a client case management system, Customer Information System (CIS) for handling all matters pertaining to customers and/or internal development from 2013. After about 1.5 years that the company has used the CIS 1.0, they wish to develop a gathered basis for planning the version 2.0 of the CIS. In order to plan for the CIS 2.0, they wanted to investigate, compile and prioritize the new requirements imposed by various stakeholders in the system. The evaluation has focused on internal and external customer requirements regarding usage of CIS and known need for changes in the system. The goal has been based on evaluation findings to develop a decision support in the form of a compiled, prioritized and time estimated requirements specification that can also serve as a basis for a development project. The relative importance of the needs was determined using the method of translation of customer needs for managing requirements document based specification for change. The results of this project showed that customer case management system requirements lists could be prioritized based on what CIS were mostly used to and how often changes were repeated by various user groups.

Det här examensarbetet undersöker hur artificiell intelligens kan användas för att automatisktkategorisera felanmälan som behandlas i ett ärendehanteringssystem genom att användamaskininlärning och tekniker som text mining. Studien utgår från Design Science ResearchMethodology och Peffers sex steg för designmetodologi som utöver design även berör kravställningoch utvärdering av funktion. Maskininlärningsmodellerna som tagits fram tränades på historiskadata från ärendehanteringssystem Infracontrol Online med fyra typer av olika algoritmer, NaiveBayes, Support Vector Machine, Neural Network och Random Forest. En webapplikation togs framför att demonstrera hur en av de maskininlärningsmodeller som tränats fungerar och kan användasför att kategorisera text. Olika användare av systemet har därefter haft möjlighet att testafunktionen och utvärdera hur den fungerar genom att markera när kategoriseringen avtextprompter träffar rätt respektive fel.Resultatet visar på att det är möjligt att lösa uppgiften med hjälp av maskininlärning. En avgörandedel av utvecklingsarbetet för att göra modellen användbar var urvalet av data som användes för attträna modellen. Olika kunder som använder systemet, använder det på olika sätt, vilket gjorde detfördelaktigt att separera dem och träna modeller för olika kunder individuellt. En källa tillinkonsistenta resultat är hur organisationer förändrar sina processer och ärendehantering över tidoch problemet hanterades genom att begränsa hur långt tillbaka i tiden modellen hämtar data förträning. Dessa två strategier för att hantera problem har nackdelen att den mängd historiska datasom finns tillgänglig att träna modellen på minskar, men resultaten visar inte någon tydlig nackdelför de maskininlärningsmodeller som tränats på mindre datamängder utan även de har en godtagbarträffsäkerhet. / This thesis investigates how artificial intelligence can be used to automatically categorize faultreports that are processed in a case management system by using machine learning and techniquessuch as text mining. The study is based on Design Science Research Methodology and Peffer's sixsteps of design methodology, which in addition to design of an artifact concerns requirements andevaluation. The machine learning models that were developed were trained on historical data fromthe case management system Infracontrol Online, using four types of algorithms, Naive Bayes,Support Vector Machine, Neural Network, and Random Forest. A web application was developed todemonstrate how one of the machine learning models trained works and can be used to categorizetext. Regular users of the system have then had the opportunity to test the performance of themodel and evaluate how it works by marking where it categorizes text prompts correctly.The results show that it is possible to solve the task using machine learning. A crucial part of thedevelopment was the selection of data used to train the model. Different customers using thesystem use it in different ways, which made it advantageous to separate them and train models fordifferent customers independently. Another source of inconsistent results is how organizationschange their processes and thus case management over time. This issue was addressed by limitinghow far back in time the model retrieves data for training. The two strategies for solving the issuesmentioned have the disadvantage that the amount of historical data available for training decreases,but the results do not show any clear disadvantage for the machine learning models trained onsmaller data sets. They perform well and tests show an acceptable level of accuracy for theirpredictions

In Sachsen wird bereits seit längerer Zeit dem Opferschutz großer Raum bei der polizeilichen Arbeit gegeben. In den Fällen häuslicher Gewalt wird dabei das Ziel verfolgt, ein strukturiertes, flächendeckendes sowie einheitliches und interdisziplinäres Fall- und Hochrisikomanagement aufzubauen, an dem neben der Polizei auch alle betroffenen Professionen und bereits vorhandene Kooperationspartner/innen beteiligt sind. Es müssen auf diese Art und Weise alle Informationen zusammengeführt und ausgewertet werden, damit die komplexen Hochrisikofälle vollständig aus allen Blickwinkeln erfasst werden können. Nur so bestehen gute Chancen, Gewalteskalation bis hin zu Mord zu verhindern. Auf dem Fachtag stellten das Landeskriminalamt Sachsen und die Opferschutzbeaufragte Dresden die neu erstellte „Rahmenkonzeption zum Management von Hochrisikofällen häuslicher Gewalt und Stalking im Freistaat Sachsen“ vom 3. September 2020 der sächsischen Polizei vor. Es wurden u. a. der Ablauf von Fallkonferenzen und anlassunabhängige Arbeitstagungen näher erörtert

Die Unfallkasse Sachsen stellt den Verantwortlichen zur Thematik „Notfallmanagement“ eine Handlungshilfe zur Verfügung. Dieses Material versteht sich als eine inhaltliche Untersetzung des DGUV Grundsatzes 306- 001 „Traumatische Ereignisse - Prävention und Rehabilitation“. Mit Bezug auf traumatische Ereignisse werden beispielhaft Maßnahmen zur Prävention (Davor), zum Verhalten in der Notfallsituation (Darin) und zur Nachsorge (Danach) aufgezeigt. Für Schulen steht das Arbeitsschutzmanagementsystem –Schule- Handbuch Teil II -Gefahrstoff-, Biostoff- und Notfallmanagement- zur Verfügung.