Crisis management includes efforts designed to prevent and to detect potential crises, and to learn from crisis experiences. The SCCT posits that certain crisis responses (matched) produce better outcomes for organizations than others (unmatched), depending on the situation. In addition, the results from this study attempt to support the situational crisis communication theory in aiding crisis managers in protecting their organizations against crises.

Thesis (M.A. (Communication Studies))--North-West University, Potchefstroom Campus, 2007.

Fault tolerant and distributed embedded systems are research areas that have the interest of such entities as NASA, the Department of Defense, and various other government agencies, corporations, and universities. Taking a system and designing it to work in the presence of faults is appealing to these entities as it inherently increases the reliability of the deployed system. There are a few different fault tolerant techniques that can be implemented in a system design to handle faults as they occur. One such technique is the reconfiguration of a portion of the system to a redundant resource. This is a difficult task to manage within a distributed embedded system because of the distributed, directly addressed data producer and consumer dependencies that exist in common network infrastructures. It is the goal of this thesis work to develop a novel message routing layer for the communication management of distributed embedded systems that reduces the complexity of this problem. The resulting product of this thesis provides a robust approach to the design, implementation, integration, and deployment of a distributed embedded system.

The rapid changes in the world of online technology during the last two decades brought along new challenges and opportunities for public relations practitioners. Literature has proven that the interactive capabilities of web-based technology have the possibility to build and maintain relationships with stakeholders and create two-way symmetrical communication opportunities. One such technology is an intranet, which could have an immense impact on an organisation's internal communication environment. If managed and applied correctly the intranet has the possibility to build two-way symmetrical relationships with an organisation's internal stakeholders - often described as one of the organisation's most strategic stakeholder groups. In this applied research study, the contribution of an international mining organisation's intranet to internal two-way symmetrical communication was explored and described. An extensive literature study was conducted to determine how an intranet could contribute theoretically to two-way symmetrical communication. The empirical findings were obtained by means of two main research methods: a qualitative content analysis and semi-structured interviews with middle management employees. The content analysis described how the basic principles of two-way symmetrical communication were applied on the Lonmin Platinum intranet. The semistructured interviews with middle management explored and described how they perceived and used the intranet with regard to two-way symmetrical communication. It was concluded that the Lonmin intranet did not contribute to two-way symmetrical communication. A critical conclusion is that an intranet as a mediated communication medium could not contribute to two-way symmetrical communication if the internal communication climate does not facilitate the specific values related to the Excellence Theory and two-way symmetrical communication principles. Another conclusion is that Lonmin's intranet was too technologically focussed. There was no management of strategic communication or ownership, and as a result the intranet did not contribute to two-way symmetrical communication in the organisation. It is suggested that future studies describe the contribution of the Lonmin intranet to two-way symmetrical communication after the communication department had commenced with strategic intranet management. The relation between the contribution of the intranet to two-way symmetrical communication in the organisation and the general communication climate could also be explored in future research studies. / Thesis (M.A. (Communication Studies))--North-West University, Potchefstroom Campus, 2007.

The rapid changes in the world of online technology during the last two decades brought along new challenges and opportunities for public relations practitioners. Literature has proven that the interactive capabilities of web-based technology have the possibility to build and maintain relationships with stakeholders and create two-way symmetrical communication opportunities. One such technology is an intranet, which could have an immense impact on an organisation's internal communication environment. If managed and applied correctly the intranet has the possibility to build two-way symmetrical relationships with an organisation's internal stakeholders - often described as one of the organisation's most strategic stakeholder groups. In this applied research study, the contribution of an international mining organisation's intranet to internal two-way symmetrical communication was explored and described. An extensive literature study was conducted to determine how an intranet could contribute theoretically to two-way symmetrical communication. The empirical findings were obtained by means of two main research methods: a qualitative content analysis and semi-structured interviews with middle management employees. The content analysis described how the basic principles of two-way symmetrical communication were applied on the Lonmin Platinum intranet. The semistructured interviews with middle management explored and described how they perceived and used the intranet with regard to two-way symmetrical communication. It was concluded that the Lonmin intranet did not contribute to two-way symmetrical communication. A critical conclusion is that an intranet as a mediated communication medium could not contribute to two-way symmetrical communication if the internal communication climate does not facilitate the specific values related to the Excellence Theory and two-way symmetrical communication principles. Another conclusion is that Lonmin's intranet was too technologically focussed. There was no management of strategic communication or ownership, and as a result the intranet did not contribute to two-way symmetrical communication in the organisation. It is suggested that future studies describe the contribution of the Lonmin intranet to two-way symmetrical communication after the communication department had commenced with strategic intranet management. The relation between the contribution of the intranet to two-way symmetrical communication in the organisation and the general communication climate could also be explored in future research studies. / Thesis (M.A. (Communication Studies))--North-West University, Potchefstroom Campus, 2007.

Purpose/aim: The purpose of this thesis is to examine if, and in that case how, the municipality of Umeå worked strategically with its communication during 2014 when Umeå was chosen as ”European Capital of Culture”. The research is mainly focused on the outlines of their communication plan, main goals, what  communication strategies the municipality has chosen to and their choice of media channels. Material/method: Two methods are used for this research; qualitative interviews with four employees within the communication team during Umeå2014 and a text analysis of three formal documents which provide the framework of communication policies and media strategies during Umeå2014. Results: The results clearly indicate a well structured, strategic planning outlined in the formal documents. The four people intreviewed all had a good knowledge of the policies and strategies in the documents, they also described their work in accordance with these.

Orientador: Maria Teresa Miceli Kerbauy / Banca: Ricardo Alexino Ferreira / Banca: Wilson da Costa Bueno / Resumo: A informação é matéria-prima para a inclusão na sociedade do conhecimento, caracterizada pela velocidade de mudanças na ciência, nas tecnologias de informação e na comunicação, neste início do século XXI. O aproveitamento eficiente e eficaz do conhecimento científico, o acesso a ele e sua disseminação para a sociedade é um desafio de cientistas e comunicadores. Com este objetivo, a Fundação de Amparo à Pesquisa do Estado de São Paulo (Fapesp) criou os Centros de Pesquisa, Inovação e Difusão (CEPID). Eles têm em sua missão a difusão do conhecimento científico, entretanto, a comunicação midiática é realizada de maneira distinta nas unidades, ressentindo-se, inclusive, da falta de profissionais especializados nesse trabalho, além de outras carências. A pesquisa pretende dar uma contribuição para aperfeiçoar o sistema de gestão da informação científica e tornar a comunicação midiática mais efetiva nos CEPID. São analisados três dos dez centros existentes, aqueles cuja direção se encontra na cidade de São Carlos, conhecida como a "Capital da Tecnologia", em função de sua vocação científica pela presença de universidades e instituições de pesquisa. / Abstract: Information is the raw material for the inclusion in knowledge society, characterized by speed of change at science, in information technologies and communication, in the beginning of the century XXI. The efficient and effective use of the scientific knowledge, and its access and dissemination for the society is a challenge for scientists and reporters. With this purpose, the State of São Paulo Research Foundation (FAPESP) has created the Research, Innovation and Disseminatin Centers (Cepid's). They have as mission the diffusion of scientific knowledge, however, in units the media communication is accomplished in a different way, being resent of professionals lack specialized in that work, as well as other lacks. The research intends to contribute to the improvement of scientific information management and to turn media communication more effective in Cepid's. Three of ten existing centers will be analyzed, those who direction meets in São Carlos city, know as "the Capital of Technology", in fuction of its scientific vocation by the presence of universities and research institutions. / Mestre

Made available in DSpace on 2014-06-11T19:24:02Z (GMT). No. of bitstreams: 0 Previous issue date: 2006-12-18Bitstream added on 2014-06-13T20:51:15Z : No. of bitstreams: 1 fragalle_ep_me_bauru_prot.pdf: 2998984 bytes, checksum: ef0e427151980cf06f6c51d9336d00fa (MD5) / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior (CAPES) / A informação é matéria-prima para a inclusão na sociedade do conhecimento, caracterizada pela velocidade de mudanças na ciência, nas tecnologias de informação e na comunicação, neste início do século XXI. O aproveitamento eficiente e eficaz do conhecimento científico, o acesso a ele e sua disseminação para a sociedade é um desafio de cientistas e comunicadores. Com este objetivo, a Fundação de Amparo à Pesquisa do Estado de São Paulo (Fapesp) criou os Centros de Pesquisa, Inovação e Difusão (CEPID). Eles têm em sua missão a difusão do conhecimento científico, entretanto, a comunicação midiática é realizada de maneira distinta nas unidades, ressentindo-se, inclusive, da falta de profissionais especializados nesse trabalho, além de outras carências. A pesquisa pretende dar uma contribuição para aperfeiçoar o sistema de gestão da informação científica e tornar a comunicação midiática mais efetiva nos CEPID. São analisados três dos dez centros existentes, aqueles cuja direção se encontra na cidade de São Carlos, conhecida como a Capital da Tecnologia, em função de sua vocação científica pela presença de universidades e instituições de pesquisa. / Information is the raw material for the inclusion in knowledge society, characterized by speed of change at science, in information technologies and communication, in the beginning of the century XXI. The efficient and effective use of the scientific knowledge, and its access and dissemination for the society is a challenge for scientists and reporters. With this purpose, the State of São Paulo Research Foundation (FAPESP) has created the Research, Innovation and Disseminatin Centers (Cepid's). They have as mission the diffusion of scientific knowledge, however, in units the media communication is accomplished in a different way, being resent of professionals lack specialized in that work, as well as other lacks. The research intends to contribute to the improvement of scientific information management and to turn media communication more effective in Cepid's. Three of ten existing centers will be analyzed, those who direction meets in São Carlos city, know as the Capital of Technology, in fuction of its scientific vocation by the presence of universities and research institutions.

Orientador: Maria Teresa Miceli Kerbauy / Banca: Antonio Carlos de Jesus / Banca: Aderson Bini / Resumo: O objetivo desta pesquisa é analisar a gestão da comunicação, das empresas do Arranjo Produtivo Local (APL) de Brinquedos de Laranjal Paulista e Região, entendida como forma efetiva de aumento da competitividade mercadológica e eficiência empresarial do setor em que atuam. A identificação de eventuais pontos de estrangulamento possibilita o aprimoramento dos processos de comunicação utilizados, bem como a disseminação dos mesmos, junto ao APL. Os dados obtidos através da aplicação de um questionário tornou possível analisar a gestão da comunicação do APL de Brinquedos de Laranjal Paulista e Região, e a sua importância para a melhoria da competitividade mercadológica e eficiência das empresas, minimizando o distanciamento entre os empresários bem como das informações imprescindíveis à atuação do APL. Foram pesquisadas 13 empresas fabricantes de brinquedos porque elas se constituem nas mais atuantes para o APL em questão. Dentre as conclusões obtidas, pode-se evidenciar a inexistência de um setor de comunicação formalmente constituído, a grande preocupação com a comunicação informal distorcida, a percepção da necessidade de melhoria do processo comunicativo, e por fim, a constatação que a comunicação externa adequada às empresas minimiza o distanciamento entre os empresários, aumentando a competitividade e a eficiência empresarial. / Abstract: The objective of this research is to analyze the management of the communication, of the companies of local producer system (cluster) of Toys of Laranjal Paulista and Region, understood as form accomplishes of increase of the marketing competitiveness and enterprise efficiency of the sector where they act. The identification of eventual points of strangulation makes possible the improvement of the used processes of communication, as well as the dissemination of the same ones, next tot he cluster. The data gotten through the application of a questionnaire became possible to analyze the management of the communication of the cluster of Toys of Laranjal Paulista and Region, and its importance for the improvement of the marketing competitiveness and efficiency of the companies, minimizing the distances enters the entrepreneurs as well as of the essential information to the performance of the cluster. Thirteen companies had been searched manufacturers of toys because they consist in most operating for the cluster in question. Amongst the gotten conclusions, she can yourself be cited the inexistence of a sector of communication formal consisting, the great concern with the distorted informal communication, the perception of the necessity of improvement of the communication process and finally the verification that the external communication adjusted the companies minimizes the distance between the entrepreneurs, increasing the competitiveness and the enterprise efficiency. / Mestre

Além das importantes pesquisas sobre as dimensões da Comunicação Organizacional, análises recentes têm demonstrado que a sustentabilidade é uma tendência contemporânea estabelecida. Nas organizações, tal cenário exige do comunicador uma atuação mais ampla diante de um contexto complexo e pós-moderno, em que se soma a oportunidade de atuar pela sustentabilidade. Propõe-se uma compreensão do perfil mais adequado deste profissional, que entenda como fazer as organizações incorporarem a sustentabilidade em sua gestão e qual o papel da comunicação nesta realização. O contexto e as pesquisas demonstram que o gestor de comunicação é o mais adequado, pelas habilidades e conhecimentos adquiridos na formação universitária, para empreender, dialogar, divulgar, planejar, gerir, mensurar, pesquisar, produzir materiais e desenvolver os canais de comunicação de uma organização para desenvolver a sustentabilidade em benefício da sociedade. / Besides important researches on the dimensions of Organizational Communication, recent studies have shown that sustainability is a contemporary trend. In organizations, this scenario requires from the communicator a broader performance before a complex and postmodern environment that adds up the opportunity of working for sustainability. In this study, it is proposed an understanding of the most suitable professional profile manager, who understands how organizations can incorporate sustainability into its management and the role of communication in this achievement. The context and current researches show that the communication professional is the most appropriate, due to the skills and knowledge acquired in university education, to engage, discuss, disclose, plan, manage, measure, researching, producing materials and develop communication channels of a organization to develop sustainably for the benefit of society.