Este trabalho apresentará estudos referentes a uma proposta de arquitetura para ambientes computacionais de suporte à colaboração para auxiliar o ensino e o treinamento em áreas multidisciplinares de engenharia de controle e automação. A motivação provém de evoluções de tecnologias da Web, redes sociais, ambientes virtuais, e mundos virtuais 3D que proporcionam sucessivas possibilidades inovadoras de emprego de tecnologia no ensino. Estas tecnologias podem ser usadas no ensino à distância ou de forma complementar (ensino híbrido) ao ensino-aprendizagem tradicional. O emprego de ambientes computacionais virtuais como incubadores para o desenvolvimento e criação de uma infinidade de materiais educacionais e didáticos torna-se crescentemente frequente na comunidade científica ao passo que instituições de ensino percebem o potencial desta iniciativa. A colaboração virtual entre estudantes dispersos geograficamente e a cooperação entre instituições de ensino diversas são indicadores do avanço destas metodologias. À medida que ambientes virtuais evoluem, podem-se empregar cada vez mais funcionalidades e tecnologias a este complemento ou ferramenta de ensino. É sabido que a prática laboratorial é de suma importância para aprendizagem de áreas tecnológicas, como a engenharia elétrica. Maneiras de expandir esta prática aliada a outras técnicas altamente defendidas na comunidade científica serão abordadas neste estudo, que sucede a um trabalho anterior do autor, no qual é proposto a conjunção de componentes de automação simulados com reais de forma a expandir cenários didáticos. A automação destes ambientes voltados ao ensino passa a se tornar real através de técnicas computacionais relacionadas a gerenciamento, monitoração e adaptação de conteúdo. Dentre as tecnologias e características englobadas pela arquitetura proposta estão: ambientes sociais, ambientes imersivos com visualização tridimensional (metaversos), tutoriamento virtual autônomo baseado em coleta de informações de interação, auxílio à colaboração de usuários, experimentos com componentes intercambiáveis de realidade mista e outras funcionalidades afins. De forma a propor uma implementação viável para este nicho de pesquisa foram desenvolvidos vários estudos de caso e um protótipo, chamado de 3D AutoSysLab, um ambiente imersivo virtual otimizado com ligações a experimentos de realidade mista, visualização de materiais educacionais e mídias interativas, auxílio à colaboração, e suporte à tutoriamento autônomo. Tanto testes do protótipo quanto a utilização dos estudos de caso serviram de validação experimental do trabalho. A validação da utilização ainda não se encontra completa embora resultados preliminares apontem a queda do índice de reprovação de estudantes da Engenharia Elétrica na UFRGS em uma determinada unidade curricular. O emprego de técnicas de acesso remoto além de proporcionar que instituições de ensino cooperem compartilhando recursos materiais/equipamentos também abre horizontes para a colaboração de estudantes entre instituições. Isso alavanca uma melhoria na qualidade do conjunto ensino-aprendizagem e também no emprego de recursos tecnológicos, o que pode, inclusive, representar uma alternativa econômica viável para a prática laboratorial. / This work will present studies towards a proposal of architecture for computer supported collaborative environments applied to enhance learning and training of multidisciplinary areas linked to automation and control engineering. Recent evolutions of Web technologies, social networks, virtual environments, and 3D virtual worlds motivate the adoption of new technologies in education, opening successive innovative possibilities. These technologies or tools can be used in distance education scenarios and/or can also enhance traditional learning-teaching (blended or hybrid learning scenario). The use of virtual environments as breeding grounds for creation and display of learning and didactical materials is a trend among educational institutes since they realized the potential of this endeavor. Physically dispersed and geographically distant students can collaborate in virtual learning environments as well as educational institutions, proving the advance of learning methodologies involving technology. New functionalities to this teaching and learning complementary tool can be added as virtual environments continually evolve. It is known and a wide advocated issue that laboratorial practice is essential to technical education, foremost in engineering. Expanding and obtaining the optimal results from this practice allied to other tools can be seen as the natural continuation of previous work from the author, in which is described a strategy to use mixed reality interchangeable components applied in didactic experiments to broaden learning scenarios. The automation of virtual learning environments is beginning to mature through computational techniques related to management, monitoring and content adaptation. In order to develop a feasible implementation to this research area, several case studies and a prototype were elaborated, the last called 3D AutoSysLab, in which a metaverse is used as interface, experiments are linked to virtual objects representations, learning objects are displayed in a simple way with interactive medias and simple collaboration and feedback is given through an autonomous tutoring system. The experimental validation was based on the use and evaluation of the prototype and his separated modules (case studies). Preliminary results showed that the failure rate, in a determined curriculum unit from the Electrical Engineering of UFRGS, has dropped and the student’s acceptance was very high in a blended learning scenario. The remote experimentation brings up the possibility to narrow different learning institutions in cooperation, this way sharing material resources (equipments) and closing up students. From cooperation and collaboration is expected a leveling and optimization of quality of the pair teaching-learning, as well as a better employment of economical resources.

Learning Management Systems (LMSs), in a blended learning educational environment, support face to face education and enable enhanced communication and interaction among instructors and students as well as among students. However, Technology-Enhanced Learning (TEL), which improves the learning process, does not come without challenges. The aim of this research is double fold. Firstly, it aims to explore users’ –instructors and students- perceptions on how the LMS Open eClass, in TEI of Athens Greece, supports and facilitates their communication and interaction. Secondly, based on users’ needs and desires, the study aims to formulate suggestions for improving communication and interaction through the platform. The study adopts an interpretivist stance and is built upon an inductive qualitative approach. Firstly, users’ perceptions are solicited through semi-structured interviews and the collected data are analyzed through the thematic analysis method. Subsequently, the study adopts Soft Systems Methodology (SSM) to capture the complexity of the situation, derived from the different worldviews of instructors and students in their association with Open eClass and emerge suggestions for improvements. The results indicate that Open eClass is used to facilitate instructors convey material and information to students, while neither meaningful communication and interaction nor collaboration is performed adequately through the platform. However, the users have expressed a positive disposition towards utilizing these capabilities of the platform, as they recognize their fundamental importance to learning, especially during an economic crisis which constraints the physical presence of many students in classes. Therefore, the study proposes three, accommodating to all, systemically desirable and culturally feasible changes that could improve the situation, mainly based on pedagogy. Overall, this research contributes to existing knowledge about the usage of LMS regarding interaction and communication in a blended learning environment by providing a holistic view on users’ perceptions and identifying changes capable to bring about improvements.

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本研究旨在歸納電腦輔助國中英語任務教學之設計原則，並探究學生在使用電腦軟體時的互動模式。同時，本研究期望能進一步了解，針對此一教師設計之電腦輔助英語教學軟體，學生在使用過程所遇到的困難及與學習夥伴互動的模式。 本研究採取質的研究方法，並且以設計本位研究的概念為架構。研究者先行設計出一套任務導向之電腦英語教學軟體，作為研究雛型。研究對象為九對高學習成就之國中生。研究時程分為三個階段，每個階段由三對學生者參與。藉由觀察及訪談，分析出學生(1)分別在三個階段所遇到的困難，以及(2)與夥伴互動的模式。在第一部份，先一一探討學生對於每個任務的反應，再歸納出重要的教學議題及軟體在下一階段所應作的修正。在第二部份，先討論學生在互動的過程所扮演的角色，再呈現訪談資料裡學生內心對於互動過程的感受。本研究發現，符合學生學習需求的軟體設計、教師所提供的心理支持、及學生互動的品質，皆是影響電腦英語教學成效之關鍵因素。 本研究根據以上軟體設計及學生互動的討論結果，進一步提供建議，以作為任務導向之電腦英語教學相關議題之研究參考。 / The purpose of this study is to derive useful insights and principles for the design of the computer-supported collaboration tasks and to explore patterns of learners’ interaction when working on the computer tasks. This study attempts to understand how learners react to the teacher-designed computer-supported collaborative learning tasks and how they work together with their partners. This study adopts qualitative approach methods within the design-based research framework. First, a task-based computer program is designed as a prototype. Then 9 pairs of high-achieving junior high school students are selected to use the software. Throughout the three cycles of implementation with three pairs of students in each, qualitative data are collected through direct observations and an interview. The results are presented according to the three cycles with a separate section on the participants’ interaction. In the three cycles, the participants’ reactions to each task within each scene are first described, and then pedagogical issues and design adjustments for the next cycle are discussed. In the interaction section, three roles taken by the participants across three cycles are identified, with a discussion on the participants’ viewpoints on their interaction. It is found in this study that the program design, the teacher’s support, and the nature of the learner’s interaction are the key elements affecting the outcomes of using this CSCL program. Finally, pedagogical implications and suggestions based on obstacles that the participants encountered during the program are discussed, with the discussion on limitations of this study and suggestions for further research.

en català:Un camp de recerca important dins del paradigma del Computer-Supported Collaborative Learning (CSCL) és la importància en la gestió eficaç de la informació d'esdeveniments generada durant l'activitat de l'aprenentatge col·laboratiu virtual, per a proporcionar coneixement sobre el comportament dels membres del grup. Aquesta visió és especialment pertinent en l'escenari educatiu actual que passa d'un paradigma tradicional - centrat en la figura d'un instructor magistral - a un paradigma emergent que considera els estudiants com actors centrals en el seu procés d'aprenentatge. En aquest nou escenari, els estudiants aprenen, amb l'ajuda de professors, la tecnologia i els altres estudiants, el que potencialment necessitaran per a desenvolupar les seves activitats acadèmiques o professionals futures.Els principals aspectes a tenir en compte en aquest context són, primer de tot, com dissenyar una plataforma sota el paradigma del CSCL, que es pugui utilitzar en situacions reals d'aprenentatge col·laboratiu complexe i a llarg termini, basades en el model d'aprenentatge de resolució de problemes. I que permet al professor una anàlisi del grup més eficaç així com donar el suport adequat als estudiants quan sigui necessari. En segon lloc, com extreure coneixement pertinent de la col·laboració per donar consciència i retorn als estudiants a nivell individual i de rendiment del grup, així com per a propòsits d'avaluació. L'assoliment d'aquests objectius impliquen el disseny d'un model conceptual d'interacció durant l'aprenentatge col·laboratiu que estructuri i classifiqui la informació generada en una aplicació col·laborativa en diferents nivells de descripció. A partir d'aquesta aproximació conceptual, els models computacionals hi donen resposta per a proporcionar una extracció eficaç del coneixement produït per l'individu i per l'activitat del grup, així com la possibilitat d'explotar aquest coneixement com una eina metacognitiva pel suport en temps real i regulat del procés d'aprenentatge col·laboratiu.A més a més, les necessitats dels entorns CSCL han evolucionat en gran mesura durant els darrers anys d'acord amb uns requisits pedagògics i tecnològics cada cop més exigents. Els entorns d'aprenentatge col·laboratius virtuals ara ja no depenen de grups d'estudiants homogenis, continguts i recursos d'aprenentatge estàtics, ni pedagogies úniques, sinó que exigeixen una forta personalització i un alt grau de flexibilitat. En aquest nou escenari, les organitzacions educatives actuals necessiten estendre's i moure's cap a paradigmes d'ensenyament altament personalitzats, amb immediatesa i constantment, on cada paradigma incorpora el seu propi model pedagògic, el seu propi objectiu d'aprenentatge i incorpora els seus propis recursos educatius específics. Les demandes de les organitzacions actuals també inclouen la integració efectiva, en termes de cost i temps, de sistemes d'aprenentatge llegats i externs, que pertanyen a altres institucions, departaments i cursos. Aquests sistemes llegats es troben implementats en llenguatges diferents, suportats per plataformes heterogènies i distribuïdes arreu, per anomenar alguns dels problemes més habituals. Tots aquests problemes representen certament un gran repte per la comunitat de recerca actual i futura. Per tant, els propers esforços han d'anar encarats a ajudar a desenvolupadors, recercaires, tecnòlegs i pedagogs a superar aquests exigents requeriments que es troben actualment en el domini del CSCL, així com proporcionar a les organitzacions educatives solucions ràpides i flexibles per a potenciar i millorar el rendiment i resultats de l'aprenentatge col·laboratiu. Aquesta tesi proposa un primer pas per aconseguir aquests objectius. / An important research topic in Computer Supported Collaborative Learning (CSCL) is to explore the importance of efficient management of event information generated from group activity in collaborative learning practices for its further use in extracting and providing knowledge on interaction behavior. The essential issue here is first how to design a CSCL platform that can be used for real, long-term, complex collaborative problem solving situations and which enables the instructor to both analyze group interaction effectively and provide an adequate support when needed. Secondly, how to extract relevant knowledge from collaboration in order to provide learners with efficient awareness and feedback as regards individual and group performance and assessment. The achievement of these tasks involve the design of a conceptual framework of collaborative learning interaction that structures and classifies the information generated in a collaborative application at several levels of description. Computational models are then to realize this conceptual approach for an efficient management of the knowledge produced by the individual and group activity as well as the possibility of exploiting this knowledge further as a metacognitive tool for real-time coaching and regulating the collaborative learning process.In addition, CSCL needs have been evolving over the last years accordingly with more and more demanding pedagogical and technological requirements. On-line collaborative learning environments no longer depend on homogeneous groups, static content and resources, and single pedagogies, but high customization and flexibility are a must in this context. As a result, current educational organizations' needs involve extending and moving to highly customized learning and teaching forms in timely fashion, each incorporating its own pedagogical approach, each targeting a specific learning goal, and each incorporating its specific resources. These entire issues certainly represent a great challenge for current and future research in this field. Therefore, further efforts need to be made that help developers, technologists and pedagogists overcome the demanding requirements currently found in the CSCL domain as well as provide modern educational organizations with fast, flexible and effective solutions for the enhancement and improvement of the collaborative learning performance and outcomes. This thesis proposes a first step toward these goals.Índex foliat:The main contribution in this thesis is the exploration of the importance of an efficient management of information generated from group activity in Computer-Supported Collaborative Learning (CSCL) practices for its further use in extracting and providing knowledge on interaction behavior. To this end, the first step is to investigate a conceptual model for data analysis and management so as to identify the many kinds of indicators that describe collaboration and learning and classify them into high-level potential categories of effective collaboration. Indeed, there are more evident key discourse elements and aspects than those shown by the literature, which play an important role both for promoting student participation and enhancing group and individual performance, such as, the impact and effectiveness of students' contributions, among others, that are explored in this work. By making these elements explicit, the discussion model proposed accomplishes high students' participation rates and contribution quality in a more natural and effective way. This approach goes beyond a mere interaction analysis of asynchronous discussion in the sense that it builds a multi-functional model that fosters knowledge sharing and construction, develops a strong sense of community among students, provides tutors with a powerful tool for students' monitoring, discussion regulation, while it allows for peer facilitation through self, peer and group awareness and assessment.The results of the research described so far motivates the development of a computational system as the translation from the conceptual model into a computer system that implements the management of the information and knowledge acquired from the group activity, so as to be efficiently fed back to the collaboration. The achievement of a generic, robust, flexible, interoperable, reusable computational model that meets the fundamental functional needs shared by any collaborative learning experience is largely investigated in this thesis. The systematic reuse of this computational model permits a fast adaptation to new learning and teaching requirements, such as learning by discussion, by relying on the most advanced software engineering processes and methodologies from the field of software reuse, and thus important benefits are expected in terms of productivity, quality, and cost.Therefore, another important contribution is to explore and extend suitable software reuse techniques, such as Generic Programming, so as to allow the computational model to be successfully particularized in as many as situations as possible without losing efficiency in the process. In particular, based on domain analysis techniques, a high-level computational description and formalization of the CSCL domain are identified and modeled. Then, different specific-platform developments that realize the conceptual description are provided. It is also explored a certain level of automation by means of advanced techniques based on Service-Oriented Architectures and Web-services while passing from the conceptual specification to the desired realization, which greatly facilitates the development of CSCL applications using this computational model.Based on the outcomes of these investigations, this thesis contributes with computational collaborative learning systems, which are capable of managing both qualitative and quantitative information and transforming it into useful knowledge for all the implicated parties in an efficient and clear way. This is achieved by both the specific assessment of each contribution by the tutor who supervises the discussion and by rich statistical information about student's participation. This statistical data is automatically provided by the system; for instance, statistical data sheds light on the students' engagement in the discussion forum or how much interest drew the student's intervention in the form of participation impact, level of passivity, proactivity, reactivity, and so on. The aim is to provide both a deeper understanding of the actual discussion process and a more objective assessment of individual and group activity.This information is then processed and analyzed by means of a multivariate statistical model in order to extract useful knowledge about the collaboration. The knowledge acquired is communicated back to the members of the learning group and their tutor in appropriate formats, thus providing valuable awareness and feedback of group interaction and performance as well as may help identify and assess the real skills and intentions of participants. The most important benefit expected from the conceptual model for interaction data analysis and management is a great improvement and enhancement of the learning and teaching collaborative experiences.Finally, the possibilities of using distributed and Grid technology to support real CSCL environments are also extensively explored in this thesis. The results of this investigation lead to conclude that the features provided by these technologies form an ideal context for supporting and meeting demanding requirements of collaborative learning applications. This approach is taken one step further for enhancing the possibilities of the computational model in the CSCL domain and it is successfully adopted on an empirical and application basis. From the results achieved, it is proved the feasibility of distributed technologies to considerably enhance and improve the collaborative learning experience. In particular, the use of Grid computing is successfully applied for the specific purpose of increasing the efficiency of processing a large amount of information from group activity log files.

<div>Advancements in virtual reality (VR) technologies have led to overwhelming critique and acclaim in recent years. Academic researchers have already begun to take advantage of these immersive technologies across all manner of settings. Using immersive technologies, educators are able to more easily interpret complex information with students and colleagues. Despite the advantages these technologies bring, some drawbacks still remain. One particular drawback is the difficulty of engaging in immersive environments with others in a shared physical space (i.e., with a shared virtual environment). A common strategy for improving collaborative data exploration has been to use technological substitutions to make distant users feel they are collaborating in the same space. This research, however, is focused on how virtual reality can be used to build upon real-world interactions which take place in the same physical space (i.e., collaborative, co-located, multi-user virtual reality).</div><div><br></div><div>In this study we address two primary dimensions of collaborative data visualization and analysis as follows: [1] we detail the implementation of a novel co-located VR hardware and software system, [2] we conduct a formal user experience study of the novel system using the NASA Task Load Index (Hart, 1986) and introduce the Modified User Experience Inventory, a new user study inventory based upon the Unified User Experience Inventory, (Tcha-Tokey, Christmann, Loup-Escande, Richir, 2016) to empirically observe the dependent measures of Workload, Presence, Engagement, Consequence, and Immersion. A total of 77 participants volunteered to join a demonstration of this technology at Purdue University. In groups ranging from two to four, participants shared a co-located virtual environment built to visualize point cloud measurements of exploded supernovae. This study is not experimental but observational. We found there to be moderately high levels of user experience and moderate levels of workload demand in our results. We describe the implementation of the software platform and present user reactions to the technology that was created. These are described in detail within this manuscript.</div>