Organisations are confronted with the challenges of managing, controlling and putting in place retention strategies to mitigate against high turnover intention. This is also the case with public libraries. The purpose of this study was to investigate the determinants of the turnover intention of public librarians at the City of Johannesburg Libraries (COJLIS) in the Gauteng province of South Africa, with a view to developing a retention strategy. Turnover intention can bring devastation to the organisation and can also lead to negative consequences such as decreased morale and productivity, shortage of skilled and qualified librarians, direct and indirect costs to library organisation and loss of knowledge. This quantitative research study utilised the conceptual framework to investigate demographic, personal and organisational factors influencing turnover intentions of librarians. The conceptual framework for the present study incorporated aspects of a theory or theories, concepts from the literature, personal experiences, knowledge of the context and models The aspects of theory or theories and concepts from the literature on employee turnover “content” and “process” models such as Mobley (1977), Jerome (2017), Nair, Mee & Cheik (2016), Perez (2008), Spector (2005), Spector (1997), Price and Mueller (2000) and Price (2001)were modified to suit this study for public librarians at COJLIS. Mobley’s (1977) turnover process model was germane to this study, as it theorises a linear sequence consisting of the following: “dissatisfaction, thoughts of quitting, evaluation of subjective expected utility of job search and costs of quitting, search intentions, evaluation of alternatives, comparison of alternatives and present job, intentions to quit and quitting”. The constituents of the conceptual framework are demographics factors (age, tenure and job designation level), personal factors (job satisfaction and organisational commitment) and organisational factors (payment and fringe benefits, location of workplace, working environment: flexi working hours, perceived alternative employment opportunity, promotion and recognition, personal interaction, supervision and leadership, training and opportunity to utilise skills) as well as turnover intention. This study employed the census method and adopted the cross-sectional survey design method to collect data from 174 librarians working in 89 public libraries and three support sections at COJLIS. Data collection involved the use of a closed-ended questionnaire, as well as analysis documents such as strategic plans and human resource policies. Quantitative data were analysed using the Statistical Packages for Social Sciences (SPSS) according to the objectives of the study. The researcher conducted a linear regression test to find the instance of correlation between personal and organisational variables, and librarians’ intention to leave their workplace. The findings revealed that demographic determinants (age, tenure and job designation level) are significantly related to turnover intention. Tenure was a highly significant predictor of turnover intention. The major findings to this study were a negative and significant relationship between payment and fringe benefits, working environment: flexi working hours (work-life balance) promotion and recognition towards turnover intention. The study concludes that COLIS may be able to reduce turnover intention through the improvement of factors such as payment and fringe benefit, working environment: flexi working hours (work-life balance) promotion and recognition which would lead to increased job satisfaction and organisational commitment. It is recommended that in order to mitigate turnover intention and increase retention, the talent retention policy, strategy and initiatives should be developed which could incorporate the variables (e.g. payment and fringe benefits, promotion and recognition and training to develop and utilise new skills) of the suggested conceptual talent retention model for COJLIS. A further study to validate a newly developed retention model in COJLIS is recommended. / Information Science / M. Inf.

The personnel are said to be the most valuable asset of the Swedish Armed Forces. The efficiency of the organisation is nevertheless challenged by lack of personnel. This in times of deteriorating stability in the Baltic region and one of renaissance of the mission of national defence. In order to meet these challenges, it is imperative to attract, develop and to keep the personnel. This study aims to answer the question of what the main causes of turnover focusing on the officers and non-commissioned officers. The methodical approach has been that of a qualitative interview study, using Frederick Herzberg´s Two-Factor theory as a theoretical lens. The main factors emerging in this study are those of the impact of family-work conflict, uncertainty of the career development and the lack of a leadership to manage these factors to a positive outcome. As of this it is recommended by the authors of this study to more strongly emphasize the role of the employer in the training and the profession of the modern officer. This in order to cope more efficiently with the above challenges in order to maintain the most valuable asset of the armed forces, namely the officers, non-commissioned officers, and last but not least, the rank and file.

Introduction: The shortage of nurses is a global problem of a multifactorial nature, to which demographic change in the world's population contributes greatly. In the future, a growing imbalance in the supply and demand of nursing staff can be expected, and according to WHO estimates (2015), the deficit of nurses and midwives will reach 7.6 million in 2030. The lack of nurses is largely due to their turnover, which is influenced by a number of interrelated factors and has a negative impact on the quality and safety of health care, the economy, health systems and the nurses themselves. The first step in solving this issue is to examine the causes of institutional and professional turnover of nurses and then create stabilization measures. Aim: Identify, characterize and analyse the factors that influenced the decision to change the current job position of general nurses with more than two years of experience. Methodology: Qualitative research was carried out through individual semi-structured interviews, phenomenological approach and method of purposeful selection was methodologically chosen. The research survey was attended by 14 general nurses from Prague hospitals aged 30 to 52 years. Data collection was terminated by reaching theoretical saturation. Data analysis was performed using open coding...

Sammanfattning Titel: En kvantitativ studie om balans mellan arbete och privatliv i relation till självmedkänsla, utbrändhet, arbetstillfredsställelse och uppsägningsintention Nivå: Examensarbete på grundnivå (kandidatexamen) i ämnet företagsekonomi Författare: Sara Tosterud Lundin och Cornelia Widmark Handledare: Dr Jonas Kågström Datum: 2023 - juni Syfte: Syftet med denna studie är att undersöka hur balansen mellan arbete och privatliv ser ut för anställda inom finanssektorn i kontrast till mer traditionella vårdyrken, samt vilken betydelse balansen har på organisatorisk nivå. Därtill ämnar studien undersöka hur faktorerna självmedkänsla, utbrändhet, arbetstillfredsställelse och uppsägningsintention förhåller sig tillbalans mellan arbete och privatliv. Metod: Kvantitativ metod av deduktiv art där det empiriska materialet samlats in med hjälpav två digitala enkäter som skickades ut till 7 104 bankanställda respektive publicerades somett inlägg i en Facebook-grupp för 22 600 socionomer. Totalt resulterade enkäterna i 531 svar som kunde användas. Den empiriskt insamlade datan har analyserats i statistikprogrammet JASP genom deskriptiva-, korrelations- och nätverksanalyser samt ett t-test. Resultat & slutsats: Studien visar att bankanställdas balans mellan arbete och privatliv är god, dock bör organisationerna ha en medvetenhet om att frågan om balans är komplex då det finns många faktorer som kan påverka nivån av balans. Samtliga av studiens hypoteser bekräftades, vilket var i enlighet med tidigare forskning. Bland annat visade studiens resultat att balans mellan arbete och privatliv har ett positivt samband med självmedkänsla och arbetstillfredsställelse, samt ett negativt samband med utbrändhet och uppsägningsintention. Utöver studiens hypoteser framkom två nya korrelationer. Dessa korrelationer visar att en högre självmedkänsla härleder en högre arbetstillfredsställelse och en lägre uppsägningsintention. Examensarbetets bidrag: Bidraget är ökad kunskap kring hur dessa fem ämnesområden påverkar varandra i en svensk kontext avseende finansbranschen. Detta då tidigare studier inom dessa ämnesområden framförallt är riktade till populationer inom sjuk- och hälsovården. Studien har även påvisat ytterligare två direkta samband mellan två ämnesområden: självmedkänsla och arbetstillfredsställelse samt självmedkänsla och uppsägningsintention. Förslag till fortsatt forskning: 1. Genomföra en liknande generaliserbar studie avseende finansbranschen; 2. Undersöka hur det ser ut för dem som varit utbrända men sedan kommer tillbaka till jobbet; 3. Undersöka om svaren skiljer sig mellan olika roller inom yrket; 4. Kombinera enkätundersökningen med intervjuer för att undersöka ämnet mer på djupet genom direkta interaktioner. Nyckelord: Balans mellan arbete och privatliv, självmedkänsla, utbrändhet, arbetstillfredsställelse, uppsägningsintention, finanssektorn, vårdyrken, bankanställda, socionomer / Abstract Title: A quantitative study of work-life balance in relation to self-compassion, burnout, jobsatisfaction, and turnover intention Level: Bachelor’s thesis in business administration Authors: Sara Tosterud Lundin and Cornelia Widmark Supervisor: Dr Jonas KågströmDate: 2023 - juni Aim: The aim of this study is to examine the work-life balance of employees in the finance sector compared to more traditional healthcare professions, and the balance impact at organizational level. Additionally, the study aims to investigate the relationships between self-compassion, burnout, job satisfaction and turnover intention with work-life balance. Method: A deductive quantitative approach was employed, and the empirical data was collected through two digital surveys distributed to 7 104 bank employees and posted in a Facebook group comprising 22 600 social workers. A total of 531 usable responses were obtained. The empirically collected data was analyzed in the statistics program JASP, employing descriptive, correlational, network, and t-test analyses. Results & conclusions: The study demonstrates that the work-life balance of bank employees is satisfactory; however, organizations should be aware that the issue of balance is complex, as there are numerous factors that can influence the level of balance. All of the study'shypotheses were confirmed, which aligns with previous research. Among other factors, the study's findings indicate that work-life balance is positively related to self-compassion and job satisfaction, while being negatively associated with burnout and turnover intention. In addition to the study's hypotheses, two new correlations emerged. These correlations reveal that higher levels of self-compassion are linked to increased job satisfaction and reduced turnover intention. Contribution of the thesis: This thesis contributes to increased understanding of how these five research areas interrelate within the Swedish context, specifically in the finance industry. Previous studies have primarily focused on populations within the healthcare sector. Furthermore, the study identified two direct relationships between two research areas: self-compassion and job satisfaction as well as self-compassion and turnover intention. Suggestions for future research: 1. Conduct a similar generalizable study regarding the financial industry; 2. Examine the experiences of individuals who have experienced burnout but returned to work; 3. Explore potential differences in responses among different job roles within the profession; 4. Combine the survey method with interviews to delve deeper into thetopic through direct interactions. Key words: Work-life balance, self-compassion, burnout, job satisfaction, turnover intention, finance sector, healthcare professions, bank employees, social workers.

Titel: Varför väljer fastighetsmäklare att byta bransch?Nivå: Examensarbete på Grundnivå (kandidatexamen) i ämnet företagsekonomi Författare: Anna Sjögren och Emma ÖhmanHandledare: Dr. Jonas Kågström och biträdande Martin AhleniusDatum: 2021 - juni  Syfte: Syftet med denna studie är att undersöka hur motivationsfaktorerna yttre motivation, inre motivation, Grit – passion och uthållighet för långsiktiga mål, och relationsbyggande påverkar svenska fastighetsmäklares jobbtillfredsställelse och avsikt att byta bransch.  Metod: Denna studies metod är av kvantitativ karaktär med ett deduktivt synsätt, där datan har insamlats med hjälp av en webbaserad enkät. Enkäten har skickats ut till urvalet, bestående av 4497 stycken svenska fastighetsmäklare, av hela populationen på 7110 stycken fastighetsmäklare. Totalt resulterade enkäten i 932 svar, där 910 av dessa kunde användas. För att analysera datan har statistikprogrammen Jamovi och Smart PLS använts. För att kunna redovisa och tolka resultatet har deskriptiva analyser gjorts, bivariata korrelationsanalyser, faktoranalyser samt strukturella ekvationsmodelleringar.  Resultat & slutsats: Undersökningen visar på aggregerad nivå att Grit i hög grad påverkar den inre motivationen och att inre motivation är den faktor som har störst betydelse för en fastighetsmäklares upplevda jobbtillfredsställelse. Jobbtillfredsställelse i sin tur är den faktor som påverkar deras avsikt att byta bransch mest. Men, undersökningen visar även att jobbtillfredsställelse påverkar den yttre motivationen och att yttre motivation påverkar avsikten att byta bransch. Dessutom påverkas jobbtillfredsställelsen av faktorn relationsbyggande. Dessa motivationsfaktorers betydelse varierar dock beroende på olika demografiska variabler. Utifrån resultatet och hypotesprövningen, togs en egen modell fram, som benämns ”REAMF-modellen”.  Examensarbetets bidrag: Denna studie bidrar med kunskap om vilka motivationsfaktorer som påverkar svenska fastighetsmäklares avsikt att byta bransch. Denna studies resultat är också användbart i praktiken för ledare inom branschen. Genom att som ledare veta vilka motivationsfaktorer som motiverar de enskilda anställda fastighetsmäklarna, kan passande motivationsstrategier framtas för just dessa, för att öka deras upplevda jobbtillfredsställelse, för att därmed minska deras avsikt att byta bransch.  Förslag till fortsatt forskning: Denna studies motivationsfaktorer förklarar ca 40% av varför svenska fastighetsmäklare har för avsikt att byta bransch. Det hade varit intressant att undersöka fler motivationsfaktorer som kan påverka detta val. En replikering av denna studie, i något annat land, efterfrågas också till vidare forskning. Slutligen vore det intressant att se om REAMF-modellen är applicerbar på andra yrken. / Title: Why do real estate agents choose to leave the industry?Level: Student thesis, final assignment for Bachelor Degree in Business Administration Authors: Anna Sjögren and Emma ÖhmanSupervisors: Dr. Jonas Kågström and assistant Martin AhleniusDate: 2021 - June  Aim: The purpose of this study is to examine how the motivational factors extrinsic motivation, intrinsic motivation, Grit – passion and perseverance for long-term goals, and relationship building affect Swedish real estate agents' job satisfaction and turnover intention.  Method: This study is based on a quantitative research method with a deductive approach, where the data has been collected using a web-based survey. The survey was sent to the sample, consisting of 4497 Swedish real estate agents, of the entire population of 7110 real estate agents. The survey resulted in 932 respondents, of which 910 could be used. To analyze the data, the statistical programs Jamovi and Smart PLS have been used. To interpret the study’s results, descriptive analyzes have been performed, bivariate correlation analyzes, factor analyzes and structural equation modeling.  Result & Conclusions: The result of this study shows at an aggregate level that Grit highly influences the intrinsic motivation and that intrinsic motivation is the factor that mostly affects the perceived job satisfaction. Job satisfaction in turn is the factor that affects turnover intention the most. But, the result also shows that job satisfaction affects extrinsic motivation, and that extrinsic motivation affects turnover intention. In addition, job satisfaction is affected by the factor relationship building. However, the significance of these motivational factors varies depending on different demographic variables. Based on the results and the hypothesis test, a separate model was developed, which is called the “REAMF model”.  Contribution of the thesis: This study contributes to knowledge about which motivational factors that affect Swedish real estate agents' turnover intention. The results of this study are also useful in practice for the employers. By knowing which motivational factors that motivate the individual real estate agents, appropriate motivational strategies can be developed to increase their perceived job satisfaction, and accordingly decrease their turnover intention.  Suggestions for future research: This study's motivational factors explain about 40% of Swedish real estate agents turnover intention. Further research is suggested to examine other motivational factors that may affect turnover intention. A replication of this study, in another country, is also requested for further research. Finally, it would be interesting to see if the REAMF-model is applicable in other industries.

Titel: Normal narcissism och personlighetsegenskapers inflytande i yrket som fastighetsmäklare – En fingervisning av de mest fördelaktiga egenskaperna hos svenska fastighetsmäklare  Nivå: Examensarbete på Grundnivå (kandidatexamen) i ämnet företagsekonomi Författare: Henric Mattsson och Louise PedersenHandledare: Dr. Jonas KågströmDatum: 2021 – Juni  Syfte: Många fastighetsmäklare väljer att sluta inom yrket de första åren, vilket bidrar till en stor kostnad för företagen. Normal narcissism har tidigare studerats som oberoende variabel till ett flertal organisatoriska faktorer, men få studier finns angående dess påverkan på motivation. Vidare används ofta personlighetsegenskaper för att förklara psykologiska faktorer inom organisationer. Syftet med denna C-uppsats är därför att mäta hur normala narcissistiska drag respektive personlighetsegenskaper påverkar motivation, prestation och avsikten att lämna arbetsplatsen hos svenska fastighetsmäklare.  Metod: Ett deduktivt tillvägagångssätt har applicerats på studien, där enkätundersökning är den valda datainsamlingsmetoden. Dataanalysen utfördes i statistikprogrammet “JASP”, där primärt bivariata korrelationsanalyser utförts. Populationen i studien är fastighetsmäklare inom Stockholms kommun.  Resultat och slutsats: Data samlades in från 204 respondenter. Resultatet visar starka relationer mellan normal narcissism och alla typer av motivation. Big Five- egenskaperna å andra sidan kan endast förklara inre motivation. Inga samband återfinns till vare sig prestation eller avsikten att lämna arbetsplatsen. En viktig slutsats i studien är att normal narcissism är fördelaktigt i yrket som fastighetsmäklare.  Examensarbetets bidrag: Teoretiskt bidrar studien till att normal narcissism har en stark inverkan på inre- och yttre motivation hos svenska fastighetsmäklare. Praktiskt bidrar studien till kunskap som är användbar för främst ledare inom branschen, där det är viktigt att låta fastighetsmäklarna vara autonoma och få chans till att utvecklas inom yrket.  Förslag till vidare forskning: Eftersom personlighetsegenskaper har en låg förklaringsgrad till fastighetsmäklares motivation, prestation och avsikten att lämna arbetsplatsen - bör andra oberoende variabler undersökas. Ett förslag är därför att undersöka kulturen på kontoret, och hur denna påverkar motivation.  Nyckelord: The Big Five, personlighetsegenskaper, normal narcissism, inre motivation, yttre motivation, prestation, avsikten att lämna arbetsplatsen, fastighetsmäklare / Titel: The influence of normal narcissism and personality traits in the profession as a realtor - A hint of the most beneficial characteristic of Swedish realtors Level: Student thesis, final assignment for Bachelor Degree in Business Administration Authors: Henric Mattsson and Louise PedersenSupervisor: Dr. Jonas KågströmDate: 2021 - June  Aim: Many realtors choose to quit the profession in the early years, which is a great cost to companies. Normal narcissism has previously been studied as an independent variable to several organizational factors, but few studies exist regarding its impact on motivation. Furthermore, personality traits are often used to explain psychological factors within organizations. The purpose of this thesis is therefore to measure how normal narcissistic traits and personality traits affect motivation, performance and turnover intention on Swedish realtors.  Method: A deductive approach has been applied to the study, where a survey is the chosen data collection method. The data analysis was performed in the statistical program “JASP”, where primarily bivariate correlation analyzes were performed. The population in the study is realtors in Stockholm County.  Result and conclusion: Data were collected from 204 respondents. The results show strong relationships between normal narcissism and all types of motivation. Personality traits, on the other hand, can only explain intrinsic motivation. No correlations were found to either performance or turnover intention. An important conclusion in this study is that normal narcissism is beneficial in the profession as a realtor.  Contribution of the thesis: Theoretically, the study contributes to the fact that normal narcissism has a strong impact on intrinsic- and extrinsic motivation among Swedish realtors. In practice, the study contributes to knowledge that is useful mainly for leaders in the industry, where it is important to let realtors be autonomous and have a chance to evolve in their profession.  Suggestions for future research: Since personality traits appear to be a poor predictor of the dependent variables in this study, other independent variables should be investigated. One suggestion is therefore to examine the culture in the office, and how this affects motivation.  Key words: The Big Five, personality traits, normal narcissism, intrinsic motivation, extrinsic motivation, performance, turnover intention, realtor

No description available.

Background: Intensive Care and Anaesthetists Nurses are, through their profession and the COVID-19 pandemic, predisposed to suffering from Compassion Fatigue (CF). CF develops as stressors exceed the ability to cope with the demands of caring and has been associated with organisational factors. When nurses develop CF, healthcare organisations and patients suffer. The individual nurse becomes negatively affected and may develop a turnover intention, which is particularly worrying due to the current shortage of specialist nurses. Motive: In Sweden, there is a lack of knowledge about Intensive Care and Anaesthesia Nurses’ CF with focus on organisational factors and turnover intention.  Aim: to measure Intensive Care and Anaesthesia nurses’ Compassion Fatigue and explore its correlation with organisational support and turnover intention in the context of Swedish healthcare in the aftermath of the COVID-19 pandemic. Methods: This is a cross-sectional correlation study. 79 specialist nurses answered a web-based survey which included, among other instruments, the Professional Quality of Life Scale. Spearman's rank, Kruskal-Wallis and Mann-Whitney U were used in the statistical analysis in jamovi. Result: Specialist nurses had moderate Compassion Satisfaction (CS) while CF, measured as Burnout (BO) and Secondary Traumatic Stress (STS), was low. CS was negatively correlated with BO. Intensive Care Nurses and female nurses had higher STS. Current job turnover intention was associated with CS, BO and Perceived Organizational Support (POS). Nursing profession turnover intention was associated with CS and CF. In addition to current-job turnover, POS was correlated to CS and BO.   Conclusion: The Professional Quality of Life is a useful tool to monitor the trends in specialist nurses’ wellbeing. POS has the potential to improve several issues simultaneously, increasing CS and reducing BO and turnover intention. Future research should therefore focus on POS as well as explore CS potential to minimise BO. / Bakgrund: Intensivvårds- och Anestesisjuksköterskor är, genom deras yrke och COVID-19-pandemin, predisponerade att lida av empatitrötthet. Empatitrötthet utvecklas i takt med att stressfaktorer överstiger förmågan att klara av omvårdnads utmaningar och har förknippats med organisatoriska faktorer. När sjuksköterskor utvecklar empatitrötthet drabbas hälso- och sjukvårdsorganisationer samt patienter. Den individuella sjuksköterskan blir negativt påverkad och intention till egenuppsägning kan utvecklas, vilket är särskilt oroande på grund av den rådande bristen på specialistsjuksköterskor. Motiv: I Sverige, saknas det kunskap om Intensivvårds- och Anestesisjuksköterskors empatitrötthet med fokus på organisatoriska faktorer och intention till egenuppsägning. Syfte: Att mäta Intensivvårds- och Anestesisjuksköterskors empatitrötthet och utforska dess korrelation med organisatoriskt stöd och intention till egenuppsägning i kontexten av svensk hälso- och sjukvård efter COVID-19-pandemin. Metod: En korrelationsstudie har genomförts med tvärsnittsstudiedesign. 79 specialistsjuksköterskor besvarade en webbaserad enkät som bland annat inkluderade skalan Professional Quality of Life (ProQOL). Spearman's rank, Kruskal-Wallis och Mann-Whitney U användes för genomförandet av statistikanalysen i dataprogrammet jamovi. Resultat: Specialistsjuksköterskorna hade måttlig medkänsle-tillfredsställelse medan empatitrötthet, mätt som utbrändhet och sekundär traumatisk stress, var låg. Medkänsletillfredsställelse var negativt korrelerat med utbrändhet. Intensivvårdssjuksköterskor och kvinnliga sjuksköterskor hade högre sekundär traumatisk stress. Egenuppsägningsintention från nuvarande jobbet var associerad med medkänsletillfredsställelse, utbrändhet och upplevt organisatoriskt stöd. Egenuppsägningsintention från sjuksköterskeyrket var associerat med medkänsletillfredsställelse och empatitrötthet. Utöver egenuppsägningsintention från nuvarande jobbet så var upplevt organisatoriskt stöd korrelerat till medkänsletillfredsställelse och utbrändhet. Slutsats: ProQOL är ett användbart instrument för att bevaka förändringar i specialistsjuksköterskornas välbefinnande. Organisatoriskt stöd har potential att förbättra flera problem samtidigt genom att öka medkänsletillfredsställelse och reducera utbrändhet samt egenuppsägningsintention. Framtida forskning bör därför fokusera på upplevt organisatoriskt stöd samt att utforska potentialet av medkänsletillfredsställelse för att minimera utbrändhet.

[ES] Esta tesis ofrece una contribución significativa al campo de la ética de la auditoría a través de cinco estudios interconectados. El primer estudio (Capítulo dos) analiza cuarenta años de literatura académica, contemplando 114 artículos publicados en revistas prestigiosas de contabilidad y ética empresarial. La investigación, que abarca enfoques bibliométricos, de redes sociales y de contenido, descubre diversas brechas y oportunidades para investigaciones futuras. Resulta relevante destacar que, si bien la ética de la auditoría es un campo emergente, su foco principal ha sido en los países desarrollados, creando un vacío en los países en desarrollo. Además, se ha dado énfasis a los factores individuales de los auditores, minimizando la atención a los aspectos organizacionales. En un entorno empresarial en constante evolución, la tesis enfatiza la necesidad de orientar la investigación hacia implicaciones prácticas, para así mitigar errores previos y prevenir riesgos futuros. El segundo estudio (Capítulo tres) aborda una laguna en la literatura mediante un análisis de las actitudes de los auditores frente a distintos tipos de comportamientos corruptos en un contexto poco explorado, como es Palestina. Los resultados indican diferencias en la percepción de corrupción y sugieren que ciertos factores individuales de los auditores, como la edad y la posición, influyen en la aceptación de la corrupción. Este estudio brinda información valiosa para aquellos que buscan reducir la corrupción. El tercer estudio (Capítulo cuatro) emplea el Modelado de Ecuaciones Estructurales para examinar los factores que inciden en el Conflicto Ético (EC) y su impacto en la Intención de Rotación (TI). Se investiga el papel del Clima Ético (EtC) en la EC y su relación con los resultados laborales, así como el papel mediador de la EC entre el fracaso ético percibido del auditor y la TI, y entre la carga laboral y la TI. El cuarto estudio (Capítulo cinco) es pionero en la aplicación del marco de Demandas-Recursos del trabajo para investigar el impacto de varios factores en los resultados laborales de los auditores. Los hallazgos respaldan el marco JD-R, mostrando que el Conflicto Ético está asociado con resultados laborales adversos, especialmente la Intención de Rotación. Se enfatiza la necesidad de examinar los matices de los recursos laborales en la profesión de auditoría. El estudio puede ayudar a las empresas auditoras a mitigar los posibles efectos adversos del Empowerment en EC, ofreciendo pautas claras para la toma de decisiones y formación. Así, las firmas de auditoría pueden garantizar que los auditores cuenten con los recursos necesarios para manejar eficazmente las demandas laborales, lo que conduce a resultados laborales positivos y una profesión de auditoría más productiva y ética. En general, el estudio resalta la importancia de las demandas y recursos laborales para moldear los resultados laborales de los auditores y ofrece información relevante para informar políticas y prácticas en la profesión de auditoría. / [CA] Aquesta tesi, dividida en cinc articles interrelacionats, aporta llum i novetat a l'àmbit de l'ètica de l'auditoria, abordant lacunes de la literatura existent. En primer lloc, es realitza un anàlisi exhaustiu de la literatura existent dels últims 40 anys, evidenciant l'ètica de l'auditoria com un camp emergent amb moltes oportunitats de recerca. Es remarca que la majoria d'estudis preexistents es centren en països desenvolupats, deixant a un costat els països en desenvolupament. També es denota una falta d'investigació respecte a la percepció de l'ètica entre auditors professionals. A més, malgrat que la presa de decisions ètiques i el raonament moral són temes recurrents, s'observa un desequilibri cap als factors individuals en lloc dels organitzatius. Finalment, s'assenyala la necessitat d'implicacions pràctiques per a la mitigació d'errors i riscos en l'entorn empresarial que evoluciona ràpidament. El segon article proporciona una nova visió de les actituds dels auditors cap a diferents comportaments corruptes, concretament a Palestina. Els resultats suggereixen que l'acceptació de la corrupció varia segons el tipus de comportament, amb una major acceptació envers el rol de polític, de treballador privat i de buròcrata. Es detecta una associació negativa entre l'acceptació de la corrupció i l'edat, així com diferències significatives en la percepció de la corrupció segons el gènere, la posició de l'auditor i l'educació. El tercer article investiga els factors que influeixen en el conflicte ètic i l'impacte d'aquest en la intenció de rotació. S'examina el paper moderador del Clima Ètic i la seva relació amb la intenció de rotació. A més, es considera el paper mediador del conflicte ètic entre el fracàs ètic de l'auditor percebut i la intenció de rotació, així com entre la càrrega de treball i la intenció de rotació. El quart article aplica per primera vegada el marc Job Demands-Resources (JD-R) per explorar l'impacte de diversos factors en els resultats laborals dels auditors. Les conclusions suporten el marc JD-R, amb el conflicte ètic associat positivament a resultats laborals adversos, especialment la intenció de rotació. Els recursos laborals, com el Clima Ètic i la Realització de la Carrera, tenen un efecte significatiu en les demandes laborals i els resultats, reduint tant el conflicte ètic com la intenció de rotació. De forma inesperada, es troba una associació positiva entre l'empoderament i el conflicte ètic. En resum, aquesta tesi ressalta la importància de les demandes laborals i els recursos en la determinació dels resultats laborals dels auditors. Proposa la necessitat de desenvolupar estratègies per afrontar els possibles efectes negatius de l'empoderament sobre el conflicte ètic, subratllant la necessitat de suportar les habilitats de presa de decisions dels auditors. Amb aquest objectiu, es suggereix que les empreses d'auditoria proporcionen als auditors els recursos necessaris per afrontar les demandes laborals de manera eficaç, la qual cosa conduiria a resultats laborals positius i a una professió d'auditoria més productiva i ètica. La recerca subratlla l'importància de considerar tant els efectes positius com els negatius dels recursos laborals per a desenvolupar estratègies orientades a fomentar el benestar dels auditors i el rendiment laboral. En conclusió, aquest estudi subratlla la importància de les demandes i recursos laborals en la conformació dels resultats laborals dels auditors i proporciona informació útil per a informar la política i la pràctica en la professió d'auditoria. / [EN] This thesis contributes novel insights to the understudied field of auditing ethics through four linked studies. Chapter two offers a detailed review of literature over 40 years, amalgamating Bibliometric, Social Network and Content Analysis to scrutinize 114 articles from accounting and business ethics journals on the Web of Science database from 1980-2021. Through a thematic clustering of this literature, gaps are identified and potential research trajectories suggested. While auditing ethics is emerging as a field, most existing studies focus on developed countries, with a scarcity of work on developing nations and the ethical perceptions of professional auditors. Although individual auditors' ethical decision-making and moral reasoning have been widely studied, organizational factors received less attention. Recognizing the need for research to reflect the rapidly evolving business environment, this thesis posits more emphasis on practical applications of auditing ethics. Insights derived from this analysis provide the basis for the following three papers within this thesis. Chapter three of this thesis offers a unique exploration of auditors' attitudes towards different forms of corruption, with a specific focus on an under-studied context - Palestine. Utilizing ordinal regression and the Mann-Whitney U Test, an original survey of Palestinian auditors is analyzed. The findings indicate variability in auditors' perceptions of corruption, with corrupt behaviors linked to political, private, and bureaucratic jobs perceived as more acceptable than illicit receiving and giving practices. Acceptance of corruption was found to decrease with age across most corrupt behaviors surveyed. Gender differences also emerged, with female auditors exhibiting a higher tolerance towards various forms of corruption. The auditor's position and external education were also found to influence attitudes towards corruption. These findings have valuable implications for regulators and professional bodies looking to curb corruption, providing actionable insights to inform anti-corruption strategies. The fourth Chapter analyses an original survey of auditors using Structural Equation Modelling (PLS-SEM). to examine possible factors affecting Ethical Conflict (EC) and the impact of EC on Turnover Intention (TI). It investigates the moderating role of Ethical Climate (EtC) and its relationship with EC and job-related outcomes. It also examines the mediating role of EC between Perceived Auditor Ethical Failure (PAEF) and TI and also between Workload (WL) and TI. In the final chapter of this thesis, we pioneer the application of the Job Demands-Resources (JD-R) framework in assessing factors impacting auditors' work outcomes, utilizing Partial Least Squares Structural Equation Modeling (PLS-SEM) technique. We find that ethical conflict (EC) is positively associated with adverse work outcomes, notably turnover intention (TI), validating the JD-R framework. Vital job resources, such as ethical climate (EtC) and career fulfilment (CF), markedly influence job demands and work outcomes, thus mitigating both EC and TI. Intriguingly, the study identifies a positive relationship between Empowerment (EM) and EC, arising when auditors with perceived empowerment lack actual decision-making authority, a finding which challenges the JD-R framework and underscores the necessity of scrutinizing the subtleties of job resources within the audit profession. Recognizing both positive and negative effects of job resources is key in devising strategies that enhance auditor welfare and job performance. The findings have implications for auditing firms, aiding in the mitigation of potential EM's negative impact on EC, and promoting decision-making capacity in auditors. Consequently, these firms can equip auditors with essential resources to effectively manage job demands, fostering positive work outcomes and an ethical audit profession. / Dwekat, ZMM. (2023). Understanding the Auditor's Ethical Behaviour in the Professional Environment [Tesis doctoral]. Universitat Politècnica de València. https://doi.org/10.4995/Thesis/10251/196560

Retention strategies in the nursing profession have been a significant subject among researchers for decades. The current shortages of these skilled professionals have reached an alarming extent globally, making it difficult for organisations to retain these workers, also in South Africa. It has become evident that nursing professionals from South Africa emigrate to other countries for more lucrative remuneration, sophisticated work resources and better career opportunities, impacting the South African economy and nursing workforce negatively. The general objective of the research was to determine whether a relationship exists between intrinsic and extrinsic rewards, job satisfaction, organisational commitment and turnover intention among a group of South African healthcare workers in the private healthcare sector. Specifically of interest was also to see if nurses’ turnover intention could be predicted by the other variables. A cross-sectional survey design was used. A convenience sample of 152 healthcare workers was obtained from three private hospitals in the Gauteng and North-West provinces. A measuring instrument for intrinsic and extrinsic rewards was adapted from a previous study, and applied with measures of job satisfaction, affective organisational commitment and turnover intention. Results indicated that the measure of rewards did not present with sufficient reliability, and it was subjected to factor analysis. This delivered two reliable factors, which were labelled Objective experience of rewards and Perceived lacking organisational support. Objective experience of rewards showed to be significantly related to job satisfaction and inversely to turnover intention, and Perceived lacking organisational support was significantly negatively related to job satisfaction and positively to turnover intention. It was also seen that both job satisfaction and objective experience of rewards showed predictive value in terms of nurses’ turnover intention. Conclusions and limitations regarding this study were made, and recommendations regarding the profession and future research are made. / Thesis (MCom (Industrial Psychology))--North-West University, Potchefstroom Campus, 2013.