A Polícia Militar, cuja missão divulgada oficialmente é a de tutela da ordem jurídica, assegurando a tranquilidade pública e a proteção da sociedade contra as violações e malefícios\", tem crescido como tema de discussão tanto na mídia como nos meios acadêmicos nos últimos anos por sua relevância na vida das pessoas e relação com as questões de segurança pública. Dados sobre violência policial de inúmeros orgãos, pesquisas acadêmicas no assunto, e a própria preocupação manifesta de autoridades governamentais de segurança pública tornam quase que inevitável que essas discussões vinculem a polícia à violência. Este trabalho teve como objetivo estudar os efeitos de reconhecimento e desconhecimento das relações no trabalho que permearam o discurso de um grupo de soldados da polícia militar: como estes falaram de seu trabalho e através desta fala posicionaram-se e posicionaram sua clientela e sua hierarquia. Por conta da importância dos dados mencionados, buscou-se também analisar que lugar a violência ocupou neste discurso. Dez soldados de um mesmo batalhão da polícia militar do Estado de São Paulo, sendo estes nove homens e uma mulher, foram entrevistados no próprio local de trabalho acerca de seu trabalho e das pessoas com quem se relacionavam. Suas entrevistas transcritas foram analisadas através da Análise Institucional do Discurso a fim de configurar um sujeito soldado policial militar. O objeto da análise do discurso foi a articulação entre o texto e o lugar social. Através destas análises, percebemos que uma noção de ser o faz tudo deslizou para o cuidado de um tipo específico de clientela, a população despossuída, e culminou com a proteção da vida do próprio policial policial como foco último do trabalho do PM. A farda se sobrepôs ao indivíduo marcando com toda a força a matriz institucional desse sujeito (do discurso). Não é uma questão de ser vítima da farda, mas de, pressupondo-se só na linha de frente, conduta justificada, legitimada e reforçada pelo discurso que indissocia meliante e clientela, passa a ser natural que o PM então coloque-se no lugar de alvo e que a ajuda e proteção ao amigo de farda torne-se legitimamente o foco de seu trabalho. O estressante do trabalho do PM residia justamente nesta inversão quando PM tornava-se alvo. E, a regra, ponto de tensão para que o PM se defenda, abre brecha para uma virada do cumprimento da lei para o crime como caminho natural a seguir e deslocado do indivídio. Um caminho para a violência / The Military Police, whose mission as officially claimed is to safeguard the legal order, assuring public peace and protecting the society against violations and wrongdoings, has increasingly appeared as a theme of discussion in the media as well as in the academia in the last years due to its relevance to peoples lives and its relation to public safety issues. Police violence data from many organizations, academic research e the manifest concern from government authorities in public security make it almost inevitable for these discussions to relate police and violence. This research aims at studying the effects of recognition and disowning of the relationships in the job that permeated the discourse of a group of soldiers from the military policy: how they spoke of their job and through this speech positioned themselves and their clientele and hierarchy. Due to the importance of the mentioned data, the potential place that violence occupied in this discourse was subject of study as well. Ten soldiers; nine men and one woman, from the same battalion of the Military Police from the State of São Paulo were interviewed in the workplace about their jobs and the people they relate to in doing so. The transcribed interviews were analyzed through the Institutional Discourse Analyses to configure a military police soldier subject. The object of discourse analyses was the articulation between the text and the social place. Through these analyzes, we could see that a do it all notion slid to become the care of a certain type of clientele, the dispossessed, and culminated to the protection of the life of the police officer him or herself as the ultimate focus of the police officers job. The uniform overlapped the individual with the strength of the institutional matrix within this (discourse) subject. Its not a matter of being a victim of the uniform, but, assuming a solitude in the front line, a justified and rationalized conduct, also reinforced by the discourse that doesnt differ criminal from clientele, its naturalized that the military police officer/soldier puts him or herself in the position of a target so that helping and protecting the uniform pal becomes legitimately the focus of the job. The stressful in the job is exactly this inversion of positions when the soldier becomes the target. And the rules and procedures, source of tension for the police officer to defend him/herself, give license for the mode turn from law abiding to crime, a natural path to follow, detached from the individual and excused by the uniform. A path to violence

A Polícia Militar, cuja missão divulgada oficialmente é a de tutela da ordem jurídica, assegurando a tranquilidade pública e a proteção da sociedade contra as violações e malefícios\", tem crescido como tema de discussão tanto na mídia como nos meios acadêmicos nos últimos anos por sua relevância na vida das pessoas e relação com as questões de segurança pública. Dados sobre violência policial de inúmeros orgãos, pesquisas acadêmicas no assunto, e a própria preocupação manifesta de autoridades governamentais de segurança pública tornam quase que inevitável que essas discussões vinculem a polícia à violência. Este trabalho teve como objetivo estudar os efeitos de reconhecimento e desconhecimento das relações no trabalho que permearam o discurso de um grupo de soldados da polícia militar: como estes falaram de seu trabalho e através desta fala posicionaram-se e posicionaram sua clientela e sua hierarquia. Por conta da importância dos dados mencionados, buscou-se também analisar que lugar a violência ocupou neste discurso. Dez soldados de um mesmo batalhão da polícia militar do Estado de São Paulo, sendo estes nove homens e uma mulher, foram entrevistados no próprio local de trabalho acerca de seu trabalho e das pessoas com quem se relacionavam. Suas entrevistas transcritas foram analisadas através da Análise Institucional do Discurso a fim de configurar um sujeito soldado policial militar. O objeto da análise do discurso foi a articulação entre o texto e o lugar social. Através destas análises, percebemos que uma noção de ser o faz tudo deslizou para o cuidado de um tipo específico de clientela, a população despossuída, e culminou com a proteção da vida do próprio policial policial como foco último do trabalho do PM. A farda se sobrepôs ao indivíduo marcando com toda a força a matriz institucional desse sujeito (do discurso). Não é uma questão de ser vítima da farda, mas de, pressupondo-se só na linha de frente, conduta justificada, legitimada e reforçada pelo discurso que indissocia meliante e clientela, passa a ser natural que o PM então coloque-se no lugar de alvo e que a ajuda e proteção ao amigo de farda torne-se legitimamente o foco de seu trabalho. O estressante do trabalho do PM residia justamente nesta inversão quando PM tornava-se alvo. E, a regra, ponto de tensão para que o PM se defenda, abre brecha para uma virada do cumprimento da lei para o crime como caminho natural a seguir e deslocado do indivídio. Um caminho para a violência / The Military Police, whose mission as officially claimed is to safeguard the legal order, assuring public peace and protecting the society against violations and wrongdoings, has increasingly appeared as a theme of discussion in the media as well as in the academia in the last years due to its relevance to peoples lives and its relation to public safety issues. Police violence data from many organizations, academic research e the manifest concern from government authorities in public security make it almost inevitable for these discussions to relate police and violence. This research aims at studying the effects of recognition and disowning of the relationships in the job that permeated the discourse of a group of soldiers from the military policy: how they spoke of their job and through this speech positioned themselves and their clientele and hierarchy. Due to the importance of the mentioned data, the potential place that violence occupied in this discourse was subject of study as well. Ten soldiers; nine men and one woman, from the same battalion of the Military Police from the State of São Paulo were interviewed in the workplace about their jobs and the people they relate to in doing so. The transcribed interviews were analyzed through the Institutional Discourse Analyses to configure a military police soldier subject. The object of discourse analyses was the articulation between the text and the social place. Through these analyzes, we could see that a do it all notion slid to become the care of a certain type of clientele, the dispossessed, and culminated to the protection of the life of the police officer him or herself as the ultimate focus of the police officers job. The uniform overlapped the individual with the strength of the institutional matrix within this (discourse) subject. Its not a matter of being a victim of the uniform, but, assuming a solitude in the front line, a justified and rationalized conduct, also reinforced by the discourse that doesnt differ criminal from clientele, its naturalized that the military police officer/soldier puts him or herself in the position of a target so that helping and protecting the uniform pal becomes legitimately the focus of the job. The stressful in the job is exactly this inversion of positions when the soldier becomes the target. And the rules and procedures, source of tension for the police officer to defend him/herself, give license for the mode turn from law abiding to crime, a natural path to follow, detached from the individual and excused by the uniform. A path to violence

Notre recherche a pour objet des interrogatoires médiatisés par interprète, en tant que pratiques langagières et discursives situées dans un contexte institutionnel donné, à savoir le tribunal. Parmi les divers contextes de nos sociétés contemporaines où les interprètes sont partenaires de l’échange au sein de dialogues effectifs, nous avons ciblé le contexte judiciaire, dont le caractère institutionnel et les enjeux en font un lieu formel et au fonctionnement normé : les interrogatoires s’y déroulant sont des échanges réglés et codés. Nous avons fait alors l’hypothèse que peut fonctionner à double titre la tension qui se crée ainsi entre les normes à l’œuvre au tribunal et la présence de sujets en interaction dont les enjeux et représentations peuvent considérablement différer : elle fonctionne d’une part comme loupe grossissante sur certains phénomènes qui, lorsqu’ils se produisent malgré la normativité ambiante, sembleraient alors relever de ce qui ne peut ne pas se produire en présence d’un interprète ; elle fonctionne d’autre part comme déclencheur d’événements particuliers et uniques propres au contexte, aux personnes concernés, aux enjeux spécifiques liés aux thèmes traités, aux dialogues ponctuels. L’analyse de dialogue que nous pratiquons consiste aussi bien à spécifier préalablement le cadrage externe de l’événement communicatif qu’à décrire comment la situation est perçue et évaluée par les participants à travers l’élaboration conjointe du sens. Notre problématique vise ainsi à dégager la relation existant entre les conventions socio-discursives propres à cette sphère d’activité et certains traits interactionnels et discursifs, engendrés par la participation du "tiers/interprète" à l’interrogatoire. L’approche discursive et dialogique a permis d’entreprendre une démarche analytique prenant en compte : un plan interlocutif, concernant la dynamique compositionnelle des échanges et les rapports de places, dialogal ; un plan énonciatif et dialogique concernant à la fois la présence des sujets dans leurs dires et la façon dont les discours sont élaborés par des mouvements interprétatifs qui peuvent être plus ou moins directement accessibles, notamment à travers ces réaménagements de sens que sont les reformulations inter-linguistiques de l’interprète. Les voix qui parcourent l’espace discursif en le rendant hétérogène peuvent par-là être identifiées. Ces pratiques d’interactions médiatisées peuvent alors être pensées sur un continuum de dispositifs allant des stratégies d’effacement énonciatif que l’interprète met en œuvre - afin de créer des discours objectivés -, aux procédés variés qui l’inscrivent dans le discours d’autrui, jusqu’à la prise en charge de ses propres discours en tant que locuteur/énonciateur à part entière. Enfin, les propriétés qui caractérisent les interrogatoires interprétés dans le contexte du tribunal s’avèrent propres non seulement au genre de discours institutionnel et juridique concerné mais également à la présence du "tiers", apte à influencer l’événement discursif "interrogatoire" à tous les niveaux pris en compte par l’analyse. Il semble alors que cela pourrait permettre d’appréhender ces dialogues comme un type, ou sous-genre, particulier du discours juridique. / Our research focuses on interpreter-mediated examinations as situated oral exchanges and discursive practices in a specific institutional context, i.e. the courtroom. In contemporary societies, among the various situations where interpreters act and dialogue in face-to face interactions, the judiciary context proves to be one of those institutional domains where highly formal and normative practices take place. Examinations are very coded exchanges. Starting from the hypothesis that the tension which develops between laws and norms at work in this frame and the discursive productions by speakers directly dialoguing and interacting, whose representations and goals may consistently differ, may have a double effect on the interpreter-mediated event, we further investigate how : some specific interactional and discourse patterns realize in a such ritualized and normative context, attempting to understand if they are typical of interpreter-mediated interactions in general or of the specific examinations we observe ; and speakers’ identities, institutional roles, their personal goals and the specific themes concerned have an influence on these practices, producing very peculiar and singular patterns of sense-making. Hence, focusing on face-to-face interpreting practices, the dialogical and discourse approach we adopt allows to take into account : from one side, what relates to the dialogal dimension of the interaction, pertaining to a dialogue between two (or more) co-present interlocutors and the definitions of their identities, from what pertains to the dialogical one, having to do with dialogism or dialogicality in the more abstract senses. Given that understanding is related to responding, interpreters are seen as speakers actively involved in dialogue. The ways speakers leave traces of their presence in the utterances they produce, while they’re doing the interacting, and, particularly, the way in which the interpreter’s presence is sensed through thar interlinguistic reformulation of the other’s words which is translation gives access to the way in which sense-making is jointly created in the framework of a highly ritualized activity type such as examinations in the courtroom. In the end, interpreted-mediated examinations may be thought of as changing practices on a more/less continuum, going from : the cases where the interpreter translates as a reporter using the 1st person, using linguistics strategies allowing him/her to assume full responsibility for the words uttered without showing it; to all those cases of variation on the expected pattern which, at different degrees, let emerge his/her presence in the interpreting process; to the production of discourses for which s/he is entirely responsible, acting as a an autonomous speaker. These collectively constructed events may therefore suggest that there is a dynamic relation between expected practices in the discourse context and their actual realization. Interpreter-mediated examinations prove to be per se speech events, namely very specific exchanges with their often hybrid dynamics, within which all interlocutors - including the interpreter – dialogically contribute to understanding and to the creation of meaning.

Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The present thesis was developed in discursive perspective, carried out from an investigation into the history of higher education in Brazil and teacher training. It has been a focus to understand the functioning of the official discourse on public policies for teacher training, as constitutive of discourse about the teacher subject, in particular Language, aligning this search with the compulsory supervised internship practice for obtaining the Teacher s Degree. The starting point of the research is materialized in the organizational documents of the Language Course at the University Of Cruz Alta/RS. The guiding theme is in the nomination clipping guardian, the definition given to the degree in Language. The theoretical device was established by discourse theory, taking as reference for the analysis, the French line, pecheuxtian in its articulation with the History of Linguistic Ideas (HLI). We try to answer: How was the discourse about the teacher subject? How the meaning effects production happens, in the relationship of the official discourse with the institutional discourse and religious?; Is the discursive paraphrastic process constitutive of the discourse about the teacher? For this study we set the following objectives: 1) Understanding the constitution of the discourse about the teacher subject, evidenced in the juridical and institutional documents, among which the Laws of Directives and Bases of National Education, from an ideological repetition (not) identical ; 2) Analyze the discursive movement of paraphrase by religious discourse, as the constitutive imaginary functioning about the Portuguese teacher subject. The analysis file has been set up in several juridical documents, which meant discourse analysis of the functioning of discourse about, in the LDBS (Law Nº. 4024 / 1961; 5540/1968 and 9394/1996). During the entire process of observation, made in the essential documents to the thesis, it did not think about the predominance of a theoretical sense to the analytical. Otherwise, what we try to bring out was the merger between the two assessments. We were realizing the need for interaction and confrontation of these actions on a survey, which poses to analyze the discourse about. Still, as a form of organization, this thesis is divided into two parts (I. Construction of the route, and II. The materialization of discourse about) and five chapters, namely: 1) To read the file: When language and history (dis) encounter; 2) Establishing relationships: the constitution of the Portuguese language as a teaching object to the teacher training in Brazil; 3) Conditions of production and materialization of power in official discourse: the laws of education directives and bases; 4) Analytical Device: (re) explaining a gesture of reading and the look of the analyst; 5) paraphrastic process as polysemic process: to beyond the official discourse, the religious discourse. The first three chapters constitute the theoretical device, already with an analytical bias; the latter two bring the analytical device, where we present our analysis as well as sustain the results that we present in the considerations (not) finals. In the fifth chapter, the thesis confirms itself: the paraphrastic process, a non-identical ideological repetition, is constitutive of the discourse about the teacher subject, materialized by the official discourse, which intersects with the religious discourse. Our reflection leads us to the understanding that the official discourse combines a network of relationships with science, education, society and religion, as production conditions. This link establishes itself, including with the compliance of the compulsory supervised internship, described as legitimizing practice to the degree. This discourse, as an ideological movement, is being reproduced by the segments that make up society. In it, the discourse about the teacher has firmed its identification as a missionary, a devoted, restricting its professionalism. In addition, we evidenced that the discussion about the laws that govern the education in the country deserves a wider space in teacher training courses. / A presente tese foi desenvolvida na perspectiva discursiva, realizada a partir de uma investigação sobre a história da educação superior no Brasil e a formação docente. Tem-se por foco compreender o funcionamento do discurso oficial nas políticas públicas à formação docente, como constitutivo do discurso sobre o sujeito professor, em especial o de Letras, alinhando essa pesquisa com a prática do estágio supervisionado obrigatório, para a obtenção da licenciatura. O ponto de partida da pesquisa está materializado nos documentos organizativos do Curso de Letras da Universidade de Cruz Alta/RS. O mote norteador está no recorte da nomeação guardião, definição dada ao formado em Letras. O dispositivo teórico foi estabelecido pela teoria do discurso, tomando-se como referência, para a análise, a linha francesa, pecheuxtiana, na sua articulação com a História das Ideias Linguísticas (HIL). Tentamos responder: Como se constituiu o discurso sobre o sujeito professor? Como ocorre o modo de produção de efeitos de sentidos, na relação do discurso oficial com o discurso institucional e o religioso?; O processo parafrástico discursivo é constitutivo do discurso sobre o professor? Para este estudo definimos os seguintes objetivos: 1) Compreender a constituição do discurso sobre o sujeito professor, evidenciado nos documentos jurídicos e institucionais, dentre os quais as Leis de Diretrizes e Bases da Educação Nacional, por uma repetição ideológica (não) idêntica; 2) Analisar o movimento discursivo da paráfrase pelo discurso religioso, como funcionamento constitutivo do imaginário sobre o sujeito professor de língua portuguesa. O arquivo de análise foi constituído em documentos jurídicos diversos, que significaram a análise do funcionamento do discurso sobre, nas LDBs (Leis nº 4.024/1961; 5.540/1968 e 9.394/1996). Durante todo o processo de observação, realizado nos documentos essenciais à tese, não se pensou na predominância de um senso teórico ao analítico. Do contrário, o que tentamos fazer emergir, foi a fusão entre as duas apreciações. Fomos percebendo a necessidade de interação e confrontamento dessas ações em uma pesquisa que se coloca a analisar o discurso sobre. Mesmo assim, como forma de organização, esta tese está dividida em duas partes (I. A construção do percurso, e II. A materialização do discurso sobre) e cinco capítulos, a saber: 1) Para ler o arquivo: quando língua e história se (des) encontram; 2) Estabelecendo relações: a constituição da língua portuguesa como objeto de ensino à formação docente no Brasil; 3) Condições de produção e materialização do poder no discurso oficial: as leis de diretrizes e bases da educação; 4) Dispositivo analítico: (re)explicando um gesto de leitura e o olhar do analista; 5) O processo parafrástico como processo polissêmico: para além do discurso oficial, o discurso religioso. Os três primeiros capítulos constituem o dispositivo teórico, já com um viés analítico; os dois últimos trazem o dispositivo analítico, onde apresentamos nossa análise, bem como sustentamos os resultados que apresentamos nas considerações (não) finais. No quinto capítulo a tese se confirma: o processo parafrástico, numa repetição ideológica não idêntica, é constitutivo do discurso sobre o sujeito professor, materializado pelo discurso jurídico o qual se entrecruza com o discurso religioso. A nossa reflexão conduziu-nos à compreensão que o discurso oficial conjuga uma rede de relações com a ciência, a educação, a sociedade e a religião, conforme as condições de produção. Essa vinculação se estabelece, inclusive, com o cumprimento do estágio supervisionado obrigatório, descrito como prática legitimadora à licenciatura. Esse discurso, como movimento ideológico, vai sendo reproduzido pelos segmentos que compõem a sociedade. Nele, o discurso sobre o professor tem firmado sua identificação como um missionário, um vocacionado, restringindo a sua profissionalidade. Além disso, evidenciamos que a discussão sobre as leis que regem o ensino no país merece um espaço mais amplo nos cursos de formação docente.

[pt] Os serviços nacionais de inteligência são instituições que, tradicionalmente, têm se fechado ao escrutínio público e cujas atividades são cercadas por certo mistério. Este trabalho investiga a página inicial (home page) na internet de três serviços nacionais de inteligência: o turco, o italiano e o australiano. A análise das páginas discute o discurso institucional dos serviços em duas esferas: a verbal e a visual. A análise verbal focaliza a declaração de missão/lema dessas instituições e a análise visual contempla as imagens e o layout das páginas como um todo. Como suporte teórico para a análise verbal, utiliza-se a gramática funcional de Halliday (1994). Já a análise visual se fundamenta na teoria da multimodalidade de Kress e van Leeuwen (1996). O estudo sugere que, embora a presença dos serviços nacionais de inteligência na internet possa parecer, à primeira vista, uma mudança de postura de relacionamento para com o público em geral, muito pouco é dito acerca de princípios, objetivos específicos ou métodos de atuação pelos quais se pautam essas instituições. / [en] National intelligence services are institutions which have traditionally avoided public scrutiny and whose activities have been clothed in some mistery. This study investigates the home page of three national intelligence services: the Turkish, the Italian and the Australian. The analysis examines two aspects of the institutional discourse of the services: the verbal and the visual. The verbal analysis centers on the institutional mission statement/motto and the visual analysis focuses on images and layout of the pages as a whole. The verbal analysis is based on Halliday's functional grammar (1994) and critical discourse analysis. The verbal analysis draws on Kress and van Leeuwen's theory of multimodality (1996). The results suggest that, although the presence of national intelligence services on the internet may seem to be a step forward toward a more transparent relationship with the general public, very little is actually said about specific principles, objectives and modus operandi these institutions guide themselves.

La thèse porte sur le discours institutionnel du Musée du Quai Branly (MQB) sous deux angles : la mise en oeuvre de l'interdisciplinarité déclarée entre anthropologie et histoire de l'art, et la manière dont le musée se propose d'être un lieu « où dialoguent les cultures », selon sa devise. La construction et la circulation du sens sont étudiées d’une part, en retraçant l’élaboration progressive du concept muséal à travers l'analyse de l’interaction entre les discours des acteurs institutionnels et les discours sociaux dans la presse (1996-2006) ; d’autre part, en travaillant sur le processus de médiation et de médiatisation des productions culturelles du MQB après son ouverture (2006-2013).La démarche proposée est une lecture-analyse socio-sémiotique de la communication muséale qui s’attache aux représentations de l’altérité, en s’appuyant sur une topique sociale du sens commun et une théorisation de la trivialité culturelle. Les méthodologies sont adaptées aux corpus complémentaires convoqués. Ainsi, un corpus de presse quotidienne (1996-2006) est étudié en analyse du discours au sein d'un moment discursif organisé dans un dispositif événementiel, des titres d'expositions temporaires (2006-2013) par une analyse inspirée de la sémantique interprétative, des affiches d'expositions (2006-2013) à partir d'une sémiotique visuelle ; enfin, cinq expositions temporaires (2011-2013) sont analysées en tant que discours expographiques mis en relation avec une circulation de textes (dossiers et communiqués de presse, pages du site internet, catalogues d'exposition et presse culturelle).La thèse identifie un processus d’idéologisation ; entre l'affirmation publique de son ethos préalable et son ethos en action, le MQB privilégie la reconnaissance esthétique de l’altérité ; c’est un musée du Nous qui met en scène les Autres, et qui sert d'outil de promotion de l'art. / The thesis focuses on the institutional discourse of the Quai Branly Museum (MQB) from two perspectives: the implementation of a declared interdisciplinarity between anthropology and art history, and the museum’s intention to be a place "where cultures dialogue", as its slogan has it. The study of the construction and circulation of meaning takes two forms: (1) an observation of the gradual development of the concept behind the museum, through analysis of the interaction between the discourse of institutional actors and the social discourses in the media (1996-2006); (2) a study of the mediation process and media coverage of MQB’s cultural productions after its opening (2006-2013). The proposed approach is a socio-semiotic reading-analysis of museum communication that looks into representations of otherness through the prisms of the social topos of common sense and a theorization of cultural triviality. The methodologies are adapted to the complementary corpora investigated. Thus, a daily news corpus (1996-2006) is studied using discourse analysis as a discursive moment contained in an event-type framework, titles of temporary exhibitions (2006-2013) by an analysis inspired by interpretative semantics, exhibition posters (2006-2013) by a visual semiotic, and finally, five exhibitions (2011-2013) are analyzed as expographic discourse linked to text circulation (press kits and press releases, website pages, exhibition catalogs and cultural press). The thesis shows that from the public assertion of its declared ethos to its ethos in action, the MQB is a museum of "us" which stages Others, serving as a tool for the promotion of art.

This thesis deals with encounters between persons living with dementia and care managers. Dementia often results in progressive care needs that must be met by different social care services. The person’s care needs are assessed in an assessment meeting where the person and their relatives meet with a care manager to negotiate needs and social care services. The assessment is conducted through one or several conversations where the person with dementia meets the care manager; relatives are often present in the meetings. Dementia is a syndrome that involves a cognitive decline and a decreased ability to communicate and interact with others. It may therefore be difficult for a person with dementia to take part in discussions about their care needs and social care services. 15 audio recorded meetings have been studied to explore and understand how persons with dementia use their remaining communicative, cognitive and linguistic resources to invoke, negotiate, and use their rights as citizens in the institutional context where their care needs are assessed. The analysis concerns the organization of talk as a joint activity; the production of social actors in talk-in-interaction; the relation to institutional features of discourse. This dissertation concludes that the practice of citizenship is situation based and varies depending on the participants present. Care managers can facilitate for persons with dementia to overcome communication problems by using different discursive strategies and to make it possible for them to participate or at least be included in the negotiation. Persons with dementia are positioned as less competent than other persons participating in the assessment meeting. This might have an impact on the participation of people with dementia in negotiations regarding their future care. Furthermore, stories told in assessment meetings often position the person as dependent on others, which could undermine the identity and sense of self of the person with dementia. / Den här avhandlingen berör möten mellan personer med demenssjukdom och biståndshandläggare. Demenssjukdomar medför ofta komplexa omsorgsbehov, vilka kan mötas med hjälp av olika stödinsatser. Personens omsorgsbehov bedöms i ett biståndshandläggningssamtal där personen och dennes anhöriga träffar en biståndshandläggare för att förhandla dennes behov och eventuella insatser. Konversation är centralt i dessa möten. Demenssjukdomar medför kognitiva nedsättningar och nedsatt förmåga att kommunicera och interagera med andra. Det kan därför vara svårt för personer med demenssjukdom att deltaga i diskussioner om behov och insatser. 15 ljudinspelade samtal har studerats för att förstå hur personer med demens använder sina kvarvarande kommunikativa, kognitiva och språkliga resurser för att åberopa, förhandla och använda sina rättigheter som medborgare i den institutionella kontext där deras omsorgsbehov bedöms. I samtalet medverkar personen med demens, handläggaren samt ofta någon familjemedlem. Analysen fokuserar på organiseringen av samtal som en gemensam aktivitet; hur sociala aktörer skapas i samtal; hur det institutionella samtalets särdrag påverkar konversationen. Sammanfattningsvis visar denna avhandling på att hur medborgarskap praktiseras är situationsbaserat och varierar beroende på vilka som deltar i mötet. Biståndshandläggare kan underlätta för personer med demenssjukdom att övervinna kommunikativa problem genom att använda olika samtalsstrategier och göra det möjlig för dem att delta eller att åtminstone inkluderas i förhandlingen angående olika stödinsatser. Personer med demenssjukdom positioneras ofta som mindre kompetenta än andra personer som deltar i behovsbedömningssamtal, vilket kan medföra konsekvenser på personens delaktighet i planerandet av framtida insatser. Berättelser i dessa samtal positionerar ofta personen med demenssjukdom som beroende av andra, vilket kan underminera deras identitet och uppfattning av sig själva.

This dissertation concerns the dialogical encounters that take place between social workcr and client within the social services. The empirical material consists of 21 dialogues, 19 of which wcre recorded at two social welfare offices, one located in the center of Stockholm and the other in a suburb, and two which were recorded at the youth counseling office. In all, the material comprises 5150 individual utterances. In the literature, the type of dialogical cncounters studicd is called "institutional discourse". The theoretical approach in the analysis is based on an interactionist perspective, particularly with respect to dialogical analysis of verbal encounters. The aim of thc study is to analyse the dialogue between social worker and client from three points of de parture: participallt structure, topic, and inherent perspectives. In studying the discourse, the ini tiative-response (IR-) method of analysis was applied. The IR-method focuses on the dynamics of the dialogue, its pattern of dominance and its coherence. The results show that the social worker was interactively dominant in about two-thirds of the dialogues studied, but this dominance was most forcefully evident with respect to soliciting inititatives. With respect to content, the study concerns how the topical structure of the dialogue is constructed, i.e. which topics are taken up in the discourse and which of the parties steers the transition between topics. In the case of transitions to a topic defined as the main issue of the dialogue, it was the social worker who, in four-fifths of the cases, strategically steered the course of the dialogue. The perspective analysis undertaken in the study is concerned with investigating how different topics are treated in the dialogues, i.e. which of the parties "establishes" the perspectives and which "submits" to them . This analysis, made on a selection of seven of the 21 dialogical encounters, shows that it was the social worker who, in about two-thirds of thc cases, established by means of various interactive moves a bureaucratic or social welfare perspective on thc main topic sequences. Lastly, discursive dominance and power are discussed in the light of the prececling analyses.

[pt] O estudo focaliza os estilos conversacionais emergentes da interação entre terapeutas e clientes no contexto de uma primeira sessão de terapia de família a partir de uma perspectiva teórica de integração entre as ordens institucionais e interacionais do discurso. A partir da análise dos dados, percebemos que a sessão de terapia apresenta uma configuração discursiva híbrida, demonstrando características de discurso institucional e de conversa espontânea, evidenciadas pela natureza do piso conversacional - ora configurando-se como típico da fala do especialista, ora apresentando-se colaborativo, característico de uma fala mais livre - observado no decorrer da interação entre terapeutas e clientes. Argumentamos, então, ao articular os conceitos de ordem institucional e ordem interacional, que essas instâncias de fala-em-interação com características de conversa cotidiana são contextualmente relevantes para a realização do mandato institucional peculiar à terapia de família e não desvios da organização institucional. / [en] This study focuses on the emergent conversational styles in the interaction between therapists and clients in a context of a first session of family therapy from a theoretical point-of-view which aims at integrating the institutional and interactional orders of discourse. It was possible to observe that the therapy session presents a hybrid discursive configuration, displaying the characteristics from both institutional and ordinary talk, which is evidenced by the nature of the conversational floor - at times configuring itself as expert talk, at times structuring itself as spontaneous talk -observed throughout the interaction between therapists and clients. Therefore, by articulating the concepts of institutional order and interactional order, we argue that these instances of talk-in-interaction, characterized as ordinary talk, are contextually relevant for the accomplishment of the institutional mandate peculiar to family therapy and not deviations from the institutional organization.

Made available in DSpace on 2016-04-28T19:34:34Z (GMT). No. of bitstreams: 1 Antonia da Conceicao Espirito Santo.pdf: 1211676 bytes, checksum: 20b5c04e019fa2ab3268a7d3106ff65e (MD5) Previous issue date: 2009-04-15 / Secretaria da Educação do Estado de São Paulo / This Dissertation is situated on the Critical Analysis of the Discourse, in interdisciplinarity with Text Linguistics, Social Representation Theory and Enunciation Theory. Its General Purpose it to contribute with the study of the different roles in different Brazilian social and cultural groups, and its Specific Purposes are: to identify the different social roles forming the social structure of our northeastern country man ( sertanejo ); to examine how such roles function, focusing the interaction of the northeastern country man with other social groups; and to recognize the cultural and ideological values contained in the representation of the different social roles examined. It is justified that the frequent evaluations of Brazilian education evidence the inefficiency of public schools in the teaching-learning process, the solutions commonly presented being given by professionals who are out of school and, thus, the classroom context and the student profile are not considered. The setting point of the investigation was to know the different social representations, which are kinds of knowledge stored in the students long term memory, by means of a questionnaire to characterize them and to choose one of their favorite songs. The hypothesis guiding the research results from the dialect between the social and the individual aspects, and the methodological proceeding was the theoreticalanalytical one, which enabled the analysis of the base-text, taking into consideration the categories Society, Cognition and Speech, being supported by internal texts. The results obtained evidence that: 1) the base-text brings Renato Russo s complaint against social injustice and oppression in the lower classes resulting from northeastern migration; 2) the big city is represented by different social groups, each one with specific social roles determined by the Power ideology; 3) the Power is established by the economic power, which reorganizes the other social hierarchies, present in the representations of the social cognition signs, intra, inter and extra group. In conclusion, the citizenship is not attributed to all Brazilian citizens, since lower classes are subject to the State, although the State is not responsible for them / Dissertação situada na Análise Critica do Discurso, em interdisciplinaridade com a Linguística de Texto, a Teoria das Representações Sociais e a Teoria da Enunciação. Tem por Objetivo Geral, contribuir para os estudos dos papéis sociais, em diferentes grupos sócio-culturais brasileiros e por Objetivos Específicos: identificar os diferentes papéis sociais que compõem a estrutura da sociedade do nosso sertanejo nordestino; examinar qual funcionamento esses papéis têm entre si, a partir da interação do sertanejo nordestino com outros grupos sociais; e reconhecer os valores culturais e ideológicos, contidos na representação dos diferentes papéis sociais examinados. Justifica-se, pois frequentes avaliações da educação brasileira apontam a ineficiência das escolas públicas no processo ensino-aprendizagem e as soluções apontadas são, comumente, apresentadas por profissionais que atuam fora da escola e, portanto, o contexto da sala de aula e o perfil do aluno são desconsiderados. O ponto de partida da investigação foi conhecer as diferentes representações sociais, que são formas de conhecimento armazenadas na memória de longo prazo dos alunos, através de um questionário para caracterizá-los e para a escolha de uma música de suas preferências. A hipótese orientadora da pesquisa decorre da dialética entre o social e o individual e o procedimento metodológico foi teórico-analítico, o que propiciou a análise do texto-base a partir das categorias Sociedade, Cognição e Discurso, sendo complementada por intertextos. Os resultados obtidos indicam que: 1) o texto-base traz, representado em língua, uma denúncia de Renato Russo contra a injustiça e a opressão social, relativas às classes carentes, oriundas da migração nordestina; 2) a metrópole é representada por diferentes grupos sociais, cada um com papéis sociais específicos, determinados pela ideologia do Poder; 3) o Poder se institui a partir do poder econômico, que reorganiza as demais hierarquias sociais, presentes nas representações dos marcos de cognição social, intra, inter e extragrupais. Conclui-se que a cidadania não é atribuída a todos os brasileiros, pois, as classes mais carentes têm dever com o Estado, porém, o Estado não tem dever com elas