Global ETD Search

11	The impact of diversity and organisational culture on effective strategy implementation in a higher education institution Strydom, Kariena January 2013 (has links) Diversity should be included in an organisational culture and be aligned with the corporate strategy. South African institutions face diversity and multiculturalism challenges which affect their operation and strategies. Managers in South Africa regard organisational culture as a very useful tool to manage their diverse workforce. Against this background, the primary objective of this study was to investigate and analyse how workforce diversity and organisational culture impact on strategy implementation at a higher education institution, namely Walter Sisulu University (WSU). The study identified dimensions of diversity and organisational culture and strategy implementation from theoretical models supporting the study. A hypothetical model portraying these factors was constructed, displaying each factor and their relationship with strategy implementation. Furthermore, the relationship between strategy implementation and strategic outcomes was indicated. Given the nature of the problem statement and the research objectives presented in this study, the positivistic research paradigm was adopted. Self-administered questionnaires were distributed to executive and senior management, senior academic and senior support staff at WSU. In total, 266 usable questionnaires were returned. The data obtained from these questionnaires were subjected to both descriptive and inferential statistical analyses. Structural equation modeling (SEM) was used as the key statistical analysis tool. As the hypothetical model did not load onto SEM in total, it was re-specified into four sub-models. Each sub-model was subjected to SEM to test the hypothetical model and to indicate the significance of the relationships hypothesised between the various independent, mediating and dependent variables. Eight statistically significant relationships were identified in the study. The factors identified as having a statistically significant relationship with organisational culture included the following: degree of flexibility, degree of teamwork, task directiveness, degree of formalisation, leadership styles and decision making. In addition, a statistically significant relationship was found between organisational culture and strategy implementation. Furthermore the findings indicated a statistically significant relationship between strategy implementation and strategic outcomes in a higher education institution. There was no statistically significant relationship found between diversity and strategy implementation. This finding is contrary to empirical evidence by various other researchers. The study makes a contribution to multicultural higher education institutions by highlighting the crucial role of organisational culture in effective strategy implementation. It was clear from the results of the study that the nurturing of human capital is critical if higher education institutions wish to successfully aligning culture with strategy implementation. This study provided constructive and very practical guidelines to higher education institutions to ensure effective alignment of culture with strategy implementation and so enhance local and global competitiveness and long term sustainability. University councils throughout South Africa can apply the findings of this study in their respective institutions to support effective strategy execution. Corporate culture -- South Africa Organizational behavior -- South Africa Business anthropology Education, Higher -- South Africa
12	控制與協同: 一家高科技企業組織文化的民族志報告. / Control and commitment: an ethnographic study on organizational culture in a high-tech corporation / Ethnographic study on organizational culture in a high-tech corporation / 一家高科技企業組織文化的民族志報告 / CUHK electronic theses & dissertations collection / Kong zhi yu xie tong: yi jia gao ke ji qi ye zu zhi wen hua de min zu zhi bao gao. / Yi jia gao ke ji qi ye zu zhi wen hua de min zu zhi bao gao January 2004 (has links) This study explores the creation of the control system in a hi-tech corporation that seeks to be modern and efficient, to see how managers create a new managerial system by combining Western theories with the Chinese context. All social action is constituted by a multiplicity of discourses and meanings. Understanding this action requires knowledge of the ways in which people in specific circumstances connect these discourses and negotiate their complex meanings. Here the concept of organizational culture is seen as a process rather than a stable structure or system. This case study views corporate management as a complex and uneven historical process that entails heterogeneous cultural practices shaped by diverse meanings, sentiments, and representations. In the study I find the managerial practice is presented and constructed through the manipulation, interpretation, and discourse of socio-cultural meanings. Thus it concludes that the managerial practice in the hi-tech company actually involves the integration of a constructed cultural tradition with an idealized managerial modernity. / This study explores the socio-cultural meanings behind the managerial behavior of the hi-tech corporation and how it is presented and practiced in people's daily-life. As a kind of social phenomenon, managerial control and management's attempt to seek the commitment of employees towards the organizations is universal, but in daily practice, it takes on different forms and content due to the different cultural context. This study can help better understand how China's socio-cultural traditions influence the managerial practice and the cultural discourse in contemporary Chinese corporations. / This thesis is an ethnographic study of the organizational behavior and managerial culture in China's Silicon Valley, Zhongguancun Hi-Tech Park, located in northwestern Beijing. It focuses on one corporation to explore how a scientific, effective and standardized managerial system is being created, interpreted and practiced. The study is based upon nearly one year of fieldwork in two corporations that manufacture mobile communication equipment. / 田宏亮. / Adviser: Joseph Rosco. / Source: Dissertation Abstracts International, Volume: 70-09, Section: A, page: . / Thesis (doctoral)--Chinese University of Hong Kong, 2004. / Includes bibliographical references (p. 219-231). / Electronic reproduction. Hong Kong : Chinese University of Hong Kong, [2012] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Electronic reproduction. [Ann Arbor, MI] : ProQuest Information and Learning, [200-] System requirements: Adobe Acrobat Reader. Available via World Wide Web. / Abstracts in Chinese and English. / School code: 1307. / Tian Hongliang. High technology industries--Management Organizational behavior Industrial management--Social aspects Business anthropology High technology industries--Management Organizational behavior Industrial management--Social aspects Business anthropology
13	Saving the Golden Goose: A Dual Exploration into the Organizational Culture of a Family-Owned Firm and the Impacted DIY Customer Experience Holland, Elizabeth Anglin 07 1900 (has links) This thesis investigates the influence of organizational culture on customer experience through a comprehensive study of a global supplier of home repair products. By combining organizational analysis and consumer research, this research draws on anthropological principles to explore the nuances of family governance and their effects on behavior, customer experience, and product design. The results of this study present insightful information on product perception and actionable strategies to improve product design, branding, and messaging in order to enhance customer experience and drive sales. Drawing on organizational anthropology and the utilization of critical reflexivity, this thesis provides a deeper understanding of how family-owned businesses can leverage research to challenge their cultural assumptions about products, consumers, and their organization, in order to effectively implement customer-centric solutions and drive organizational behavior, customer experience, and product development. organizational culture customer experience business anthropology DIY family-owned firm product design branding golden goose consumer research service design. Anthropology, Cultural Operations Research
14	Corporate ethnographpy [i.e. ethnography]: an analysis of organizational and technological innovation Roe, Amanda Ann 03 February 2004 (has links) Organizations are seeking ways to become more innovative to renew their business and ward off foreign competition. The perceived weakening of this process in U.S. firms is viewed as a contributing factor in the steady decline of productivity growth vital to our nation's stability. The specific purpose of this study was to analyze the organizational and technological innovation process used by a specific organization to foster corporate renewal. Data were gathered to answer related research questions by conducting an ethnographic study (the disciplined study of the acquired knowledge that people use to interpret experience and generate behavior) of the innovation process developed and implemented by an international Fortune 100 chemical manufacturer. A structured method of analytical induction was used to analyze the textual content of the data. Findings indicated that the corporation believed that innovation was a matter of corporate survival. To change the direction the corporation was taking, a systematic process to create future business value and new businesses was designed and implemented. A conceptual "innovation" model was developed to identify and to serve as a vision for the corporation and guide the process. A management plan was created to administer the process. Most development activity was conducted by means of a "stage-gate" process. The advantages and disadvantages of innovation were intertwined and overlapped. The greatest advantages to innovation were identified as follows: 1) the Office of Innovation, 2) innovation training programs, 3) management and the formal process, and 4) the environment/culture. The greatest disadvantages cited were: 1) management, 2) environment/culture 3) conflicting missions between core business and the strategic business development division, and 4) the formal process. Recommendations were given for making the environment/climate more innovative, expanding the innovation training, improving core business and the strategic business development division's relationship, and improving the innovation process. / Ph. D. ethnography LD5655.V856 1993.R63 Business anthropology Creative ability in business Organizational effectiveness Technological innovations -- Management
15	Espai, treball i relacions socials en un grup de treballadors metal•lúrgics de torn especial. Interacció simbòlica en marcs marginals López Ruano, Evaristo 13 September 2012 (has links) La investigació té com a escenari els tallers de l'empresa de Manlleu (Barcelona) en què vaig treballar durant més d'una dècada. És un centre de treball d'una empresa multinacional amb un epicentre situat a Barcelona, però amb seu central als Estats Units. El tema central de la tesi són les relacions humanes que es produeixen dins d'una fàbrica de cables, en particular en espais considerats, d'entrada, com secundaris o marginals, com els vestidors o l'espai que se situa al voltant de màquines expenedores de cafè o begudes, allà on es produeixen les micro-activitats que són els fonaments de la construcció de la realitat social quotidiana. La perspectiva que adopta aquest estudi, per tant, és la pròpia de la tradició microsociològica de la qual Erving Goffman seria l'autor més significatiu i conegut. Els objectius del treball realitzat són deliberadament modestos. Es parla d'obrers, de l'empresa on treballen, l'espai de la fàbrica on desenvolupen la seva activitat i de l'organització de la qual formen part. Això implica que la realitat que es descriu i analitza és la pròpia d'allò que encara convindria cridar la classe obrera, de les dinàmiques consubstancials a una estructura productiva i d'un organigrama empresarial dedicat a la indústria metal•lúrgica. / Space, work and social relationships in a group of metalworkers’ special shift. Symbolic interaction in marginal frameworks. The research is staged in the workshops of a company in Manlleu (Barcelona) where I worked for over a decade. It is a workplace of a multinational company with an epicentre located in Barcelona, but with headquarters in the United States. The central themes of the thesis are the human relationships that occur within a cable factory, particularly in areas considered, in principle, as secondary or marginal, as the locker room or the space that is around coffee or drink machines, where occurs those micro-activities that are the foundations of the social construction of everyday reality. The approach adopted by this study, therefore, is typical of the traditional microsociology which Erving Goffman would be the most significant and known author. The objectives of the work are deliberately modest. It talks about workers, the company where they work, the factory space where they operate and the organization of which they are part. This implies that the reality here described and analyzed is the one about the "working class", the consubstantial dynamics to a production structure and a business organization dedicated to the metallurgical industry. Interacció social Interacción social Social interaction Antropologia empresarial Business anthropology Antropología empresarial Sociologia industrial Sociología industrial Industrial sociology Empreses Empresas Enterprises Interaccionisme simbòlic Interaccionismo simbólico Symbolic Interactionism Etnología social Etnologia social Social Etnology Proxèmia Proxemia Proxemics Ciències Humanes i Socials 572
16	Insights, Ideen und Innovationen: Ethnografische Nutzerforschung als Methode der Innovationsentwicklung Schulz, Jörn 17 October 2017 (has links) Ein Blick in die Innovationsabteilungen international agierender Konzerne wie z.B. Intel, Google, Nokia, IBM oder die Deutsche Telekom verrät: große Unternehmen setzen auf ethnografische Forschung bei der Innovationsentwicklung. Unter Fachbezeichnungen wie Business Anthropology, Corporate Ethnography, Commercial Ethnography und anderen ist dabei ein Wissenschaftszweig der Ethnologie und Kulturanthropologie entstanden, der sich mit dem Einsatz von Ethnografie im privatwirtschaftlichen Bereich auseinandersetzt. In diesem Diskurs über Ethnografie im Dienste der Privatwirtschaft ist diese Dissertation zu verorten. Dabei geht es um Ethnografie, die eingesetzt wird, um latente Bedürfnisse und Wünsche sowie Alltagsprobleme von Nutzern zu identifizieren und daraus Ideen für innovative Produkte und Services entwickeln zu können, die in die Lebenswirklichkeiten der Nutzer passen. Anhand der Fallstudienbeschreibung einer ethnografischen Nutzerforschung für das Projekt FLEX 2.0 beim Team User Driven Innovation (UDI) in den Telekom Innovation Laboratories (T-Labs) soll exemplarisch illustriert werden, wie Ethnografie in der Privatwirtschaft verstanden wird und wie sie durchgeführt werden kann. Einer der zentralen Aspekte dieser Dissertation ist es zu erörtern, ob der Einsatzkontext Auswirkungen auf die Ethnografie hat und welche das gegebenenfalls sind. Entstanden ist dabei eine Dissertation, die dreierlei Punkte erfüllen soll: 1. Der Text möchte eine bei UDI durchgeführte ethnografische Nutzerforschung möglichst transparent und nachvollziehbar machen und durch eine szenische Darstellung Schritt für Schritt zeigen, wie ethnografische Forschung in der Privatwirtschaft aussehen kann. 2. Diese Arbeit ist auch als eine Anleitung für das Durchführen einer eigenen ethnografischen Nutzerforschung zu lesen. Praxistipps, Kontextinformationen und einige Dokumentenvorlagen sollen helfen, die Organisation einer ethnografischen Nutzerforschung zu vereinfachen. 3. Auf methodologischer Ebene erörtert der Text, was der Einsatz von Ethnografie in der Privatwirtschaft für die Methodologie bedeutet und welche Implikationen dies hat. / A look at the innovation divisions of internationally active corporations such as Intel, Google, Nokia, IBM or Deutsche Telekom reveals that large companies rely on ethnographic research for their innovation development. Under names such as Business Anthropology, Corporate Ethnography, Commercial Ethnography, and others, a branch of ethnology and cultural anthropology has emerged, dealing with the use of ethnography in the private sector. This dissertation is situated in the discourse on ethnography in the service of the private economy. It is about ethnography that is used to identify latent needs and desires as well as everyday problems of users and to develop ideas for innovative products and services that fit into the life experiences of the users. With the help of the case study of an ethnographic user research for the project FLEX 2.0 at the team User Driven Innovation (UDI) in the Telekom Innovation Laboratories (T-Labs), an example is presented of how ethnography is understood in the private sector and how it can be carried out. One of the central aspects of this dissertation is to discuss whether the use in this context has an impact on ethnography. The dissertation covers three major points: 1. The text aims to make the ethnographic user research carried out at UDI as transparent and comprehensible as possible and to show step by step how ethnographic research can look in the private economy. 2. The text can also be read as a how to guide for carrying out ethnographic user research. Practical advices, contextual information, and some document templates will help to simplify the conduction of ethnographic user research. 3. At the methodological level, the text discusses what the use of ethnography in the private economy means for the methodology and what implications this has. Europäische Ethnologie Nutzerforschung Business Anthropology User Research User Experience Innovation Innovationen Innovationsentwicklung Innovationsmarktforschung Ethnografie ethnografisch User Driven Innovation Telekom Innovation Laboratories Design Research Design Thinking Insights qualitative Forschung Dissertation Dichte Beschreibung Corporate Ethnography Unternehmensethnografie kommerzielle Ethnografie Kulturanthropologie Deutsche Telekom Nutzer User Marktforschung European Ethnology business anthropology user research innovation innovation development innovation market research ethnography ethnographic user driven innovation Telekom Innovation Laboratories design research design thinking insights qualitative research dissertation thick description corporate ethnography commercial ethnography cultural anthropology Deutsche Telekom user market research 001 Wissen 300 Sozialwissenschaften 301 Soziologie, Anthropologie 658 Allgemeines Management 906 Organisationen, Management LB 36015 ddc:001 ddc:300 ddc:301 ddc:650 ddc:658 ddc:906

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