Submitted by Luís Fernando Varotto (lvarotto@ig.com.br) on 2015-03-30T14:56:01Z No. of bitstreams: 1 TESE Luís F Varotto - Franchisor- franchisee relationship and performance.pdf: 5577752 bytes, checksum: c2c0a5c8e14cab676f16eb65bfeaa9b3 (MD5) / Approved for entry into archive by PAMELA BELTRAN TONSA (pamela.tonsa@fgv.br) on 2015-03-30T14:56:46Z (GMT) No. of bitstreams: 1 TESE Luís F Varotto - Franchisor- franchisee relationship and performance.pdf: 5577752 bytes, checksum: c2c0a5c8e14cab676f16eb65bfeaa9b3 (MD5) / Made available in DSpace on 2015-03-30T14:57:27Z (GMT). No. of bitstreams: 1 TESE Luís F Varotto - Franchisor- franchisee relationship and performance.pdf: 5577752 bytes, checksum: c2c0a5c8e14cab676f16eb65bfeaa9b3 (MD5) Previous issue date: 2015-02-27 / Literature in franchise has virtually ignored the role of psychological aspects on firm interorganizational results, despite its influence on firm level results and relationship quality. Therefore, the present study aims to examine the influence of franchisees’ personality and entrepreneurial drive on franchisor-franchisee relationship quality and financial performance over time. The study also investigated the role of the time of relationship on the relationship quality and financial performance. This study used a self-report survey conducted by mail to collect data from a sample of 342 franchisees selected from 3 franchise networks. Personality was represented by the Big-Five personality traits (IPIP-B5 scales): extraversion, agreeableness, conscientiousness, emotional stability, and imagination. Entrepreneur drive was represented by the Carland Entrepreneurship Index (CEI). Relationship quality was conceptualized through a 23-item second-order construct (incorporating trust, commitment, and relationship satisfaction), while financial performance was represented by using a scale measuring sales growth and profitability. Time of relationship was measured by the months of relationship between franchisee and franchisor. A Partial Least Squares (PLS) structural equation model, mean analysis, and regression analysis were conducted to test the hypothesized relationships. Three of the five personality dimensions produced the predicted effect on the outcome variables of relationship quality – agreeableness (positively), emotional stability (positively), and imagination (positively). Financial performance was affected as predicted by conscientiousness (positively), emotional stability (positively), and imagination (positively). As expected, relationship quality presented a positive and significant effect on financial performance. Entrepreneurial drive showed the predicted positive effect only on performance. Time of relationship presented the positive predicted effect on the franchisor-franchisee relationship as regards relationship quality and financial performance; however, the hypothesized shape of the relationship phases could only partially be confirmed, since only between two phases (routine and stabilization) mean analysis showed significant differences. Results indicate that personality does in fact influence relationship quality and performance, but the manner in which this occurs differs from the Brazilian context where this research was conducted to the findings of research conducted in Australia, suggesting that factors such as culture and market stability may have influence on the relationship between personality traits and both relationship quality and financial performance. Entrepreneurial drive appears to positively influence franchisee performance, but its influence proved not to produce a significant impact on relationship quality. The present study’s results also indicate the importance of the time of relationship needed to foster relationship quality and performance. Moreover, long-term relationships are related to better franchisee relationship quality and financial performance assessments. Limitations of this work and suggestions for future studies are also discussed. / A literatura em franchising tem virtualmente ignorado o papel de aspectos psicologicos nos resultados interorganizacionais das empresas, a despeito de sua influencia nos resultados das organizações e da qualidade de relacionamento. Este estudo, portanto, tem por objetivo analisar a influência da personalidade e do potencial empreendedor na qualidade de relacionamento e desempenho financeiro na relação franqueador-franqueado, ao longo do tempo, sob a perspectiva dos franqueados. Este estudo analisa também o papel do tempo de relacionamento sobre a qualidade de relacionamento e o desempenho financeiro. Foi utilizado neste estudo um questionário de auto-preenchimento, enviado por e-mail, com o objetivo de recolher dados de uma amostra de 342 franqueados de 3 redes de franquias. A personalidade foi mensurada por meio dos “Cinco Grandes” traços de personalidade (escalas IPIP-B5): extroversão, agradabilidade, consciencia, estabilidade emocional e imaginação. O potencial empreendedor foi mensurado por meio do índice CEI (Carland Entrepreneurship Index). A qualidade do relacionamento foi estruturada como um constructo de segunda ordem, composto por 23 itens (incorporando confiança, comprometimento e satisfação com o relacionamento), e o desempenho financeiro foi representado por meio de uma escala de mensuração de crescimento de vendas e de rentabilidade. O tempo de relacionamento foi medido por meio dos meses de relacionamento entre franqueado e franqueador. As hipoteses foram testadas por meio de modelagem por equações estruturais, com a utilização do método de mínimos quadrados parciais (PLS), análise de regressão e análise de médias. Três das cinco dimensões da personalidade apresentaram o efeito previsto sobre as variáveis qualidade do relacionamento – agradabilidade (positivamente), estabilidade emocional (positivamente), e imaginação (positivamente). O desempenho financeiro foi influenciado, como previsto por consciência (positivamente), estabilidade emocional (positivamente), e imaginação (positivamente). Como esperado, a qualidade do relacionamento apresentou efeito positivo e significativo em relação ao desempenho financeiro. O potencial empreendedor apresentou o efeito positivo previsto apenas sobre desempenho. O tempo de relacionamento teve o efeito positivo esperado sobre o relacionamento franqueador-franqueado, em relação à qualidade do relacionamento e o desempenho financeiro, mas as diferenças entre as fases de relacionamento propostas foram apenas parcialmente confirmadas, uma vez que em somente duas fases (rotina e estabilização) a análise de médias mostrou diferenças significativas. Os resultados indicam que a personalidade influencia a qualidade de relacionamento e o desempenho, mas a meneira pela qual isso ocorre é diferente no contexto brasileiro, onde esta pesquisa foi realizada, dos achados da pesquisa conduzida na Austrália, sugerindo que fatores como cultura e estabilidade de mercado podem ter influencia sobre a relação entre traços de personalidade e qualidade de relacionamento, e traços de personalidade e desempenho financeiro. O potencial empreendedor parece influenciar positivamente o desempenho do franqueado, mas a sua influência não foi significativa em relação à qualidade do relacionamento. Os resultados também indicam a importância do tempo no desenvolvimento da qualidade de relacionamento e desempenho. Além disso, os relacionamentos de longo prazo estão relacionados a melhores avaliações de qualidade de relacionamento e desempenho financeiros por parte dos franqueados. As limitações do trabalho e sugestões para estudos futuros também são discutidos.

Os estudos sobre comprometimento organizacional vêm se expandindo no cenário internacional e nacional e apresentam diferentes focos de investigação. A relação entre o Comprometimento Organizacional e a personalidade no referencial teórico do Modelo dos Cinco Grandes Fatores – Big Five é o objetivo dessa pesquisa. Os participantes foram 269 profissionais entre 17 e 80 anos de idade, oriundos de empresas públicas e privadas. Os instrumentos utilizados foram um questionário sócio-demográfico, uma Escala de Comprometimento Organizacional, e as Escalas Fatoriais de Extroversão, Socialização e Abertura. As análises de Regressão apontaram que as variáveis que apresentam maior efeito sobre o Comprometimento Organizacional foram Abertura e alguns subfatores das Escalas de Extroversão e Socialização. Já a natureza das instituições (pública e privada) influenciou no vínculo que os trabalhadores desenvolvem com a organização sendo que esse vínculo é respaldado por diferentes fatores da personalidade. A percepção dos colaboradores quanto ao apoio que as empresas oferecem para o desenvolvimento profissional e o tempo de atividade no mesmo local de trabalho foram as variáveis mais significativas na interação com o Comprometimento Organizacional. / Studies on commitment to organizations are expanding in both national and international scenes and there are multiple focuses of investigation and research. The study of the relationship between commitment to organizations and personality in the context of the Big Five Model is the goal of this research. The participants were 269 professionals, 17 to 80 years old, working in state-controlled companies or in private companies. The instruments used were a social-demographic questionnaire, the Scale of Organizational Commitment, and the factorial Scales of Extraversion, Agreeableness and Openness. An analysis of regression showed that the variables that had most effect on organizational commitment were openness, some sub-factors of extraversion and agreeableness. No significant relationship was found between these construct. The nature of the institution (state-controlled or private) affected the bond between the workers and the organization, mediated by different personality factors. The perception of the workers about the support the companies offer to personal development and the time of activity in the same company were the most significant variables to determine organizational commitment.

Os estudos sobre comprometimento organizacional vêm se expandindo no cenário internacional e nacional e apresentam diferentes focos de investigação. A relação entre o Comprometimento Organizacional e a personalidade no referencial teórico do Modelo dos Cinco Grandes Fatores – Big Five é o objetivo dessa pesquisa. Os participantes foram 269 profissionais entre 17 e 80 anos de idade, oriundos de empresas públicas e privadas. Os instrumentos utilizados foram um questionário sócio-demográfico, uma Escala de Comprometimento Organizacional, e as Escalas Fatoriais de Extroversão, Socialização e Abertura. As análises de Regressão apontaram que as variáveis que apresentam maior efeito sobre o Comprometimento Organizacional foram Abertura e alguns subfatores das Escalas de Extroversão e Socialização. Já a natureza das instituições (pública e privada) influenciou no vínculo que os trabalhadores desenvolvem com a organização sendo que esse vínculo é respaldado por diferentes fatores da personalidade. A percepção dos colaboradores quanto ao apoio que as empresas oferecem para o desenvolvimento profissional e o tempo de atividade no mesmo local de trabalho foram as variáveis mais significativas na interação com o Comprometimento Organizacional. / Studies on commitment to organizations are expanding in both national and international scenes and there are multiple focuses of investigation and research. The study of the relationship between commitment to organizations and personality in the context of the Big Five Model is the goal of this research. The participants were 269 professionals, 17 to 80 years old, working in state-controlled companies or in private companies. The instruments used were a social-demographic questionnaire, the Scale of Organizational Commitment, and the factorial Scales of Extraversion, Agreeableness and Openness. An analysis of regression showed that the variables that had most effect on organizational commitment were openness, some sub-factors of extraversion and agreeableness. No significant relationship was found between these construct. The nature of the institution (state-controlled or private) affected the bond between the workers and the organization, mediated by different personality factors. The perception of the workers about the support the companies offer to personal development and the time of activity in the same company were the most significant variables to determine organizational commitment.

This máster thesis presents research on the correlation of lexical information in texts in Portuguese with personality characteristics and model Big Five facets of IPIP-NEO. It elaborates, especially, on the use of classes of affective feelings LIWC lexicon. The main goal of this work is to relate the factors of the Big Five model and the IPIP-NEO facets of IPIP-NEO 120 and TIPI questionnaires with the posts of Facebook social network. For this, a tool called Personalitatem Lexicon was built. The methodology used to achieve the research objectives was bibliographical which were researched and analyzed the work done on personality inferences from texts. The result of the experiment shows that the inference of personality from the questionnaires have more precise conclusions for the same contain specific questions and answers to measure such characteristic. Already personality inference for posts is more susceptible to noise because not all experienced situations are exposed on the social network. However, inference of personality posts is possible, but the results are the moments / A presente dissertação apresenta pesquisa sobre a correlação de informações léxicas em textos em Português com características de personalidade do modelo Big Five e as facetas do IPIP-NEO. Discorre-se, especialmente, sobre o uso das classes de sentimentos afetivos do léxico LIWC. O objetivo principal desse trabalho é correlacionar os fatores do Big Five e as facetas do IPIP-NEO dos questionários IPIP-NEO 120 e TIPI com os posts da rede social Facebook. Para isso, foi construída uma ferramenta chamada de Personalitat em Lexicon. A metodologia adotada para atingir os objetivos da pesquisa foi de caráter bibliográfico onde foram pesquisados e analisados os trabalhos desenvolvidos sobre inferência de personalidade a partir de textos. O resultado do experimento mostra que a inferência de personalidade a partir dos questionários tem conclusões mais precisas pelo mesmo conter perguntas e respostas específicas para aferir tal característica. Já a inferência de personalidade por posts é mais susceptível a ruídos porque nem todas as situações vividas são expostas na rede social. Contudo, inferir personalidade por posts é possível, mas os resultados são retratos de momento.

Prokrastinering är en komplex process där både affektiva, kognitiva och beteendemässiga komponenter involveras. Prokrastinering är ett känt fenomen i arbetslivet.  Prevalensen är hög bland anställda, därför har fokus på fenomenet legat på just den populationen. Syfte är undersöka om det finns ett samband mellan prokrastinering och personlighetsfaktorer, samt prokrastinering och arbetstillfredsställelse hos anställda i Sverige. Deltagare var 98 anställda.  Deltagarna besvarade en enkät som bestod av Big Five Markers (BFM) skala, Pure procrastination scale (PPS) skala samt Minnesota Satisfaction Questionnaire (MSQ). Materialet analyserades med hjälp av Pearsson korrelationer och regressionsanalyser. Studien visade på att Neuroticism och Samvetsgrannhet har samband med prokrastinering, däremot Extraversion, Vänlighet samt Öppenhet inte hade något samband med prokrastinering. Arbetstillfredsställelse, kön och ålder visade ingen samband med prokrastinering. Slutsatsen är att bristen på självdisciplin leder till prokrastinering vilket orsakar stress och depression. Framtida forskning skulle vara intressant att undersöka om det finns ett samband mellan prokrastinering, bransch samt yrkeskategori.

Magister Commercii - MCom / The interpretation of this qualitative study indicates that individuals, teams and the organisation can benefit through allowing focus of unlocking that which provides a positive stimulus during challenging times in organisational settings. For social scientists, and in particular behavioural scientists, including industrial psychologists that are interested in positive psychology, it is hoped that there is an invitation to grow this area of research further and to gain new insights and direction for what are the enablers to experience positive change and gratitude. / South Africa

The present study examines relationships among differences in personality, financial planning behaviors, and retirement life satisfaction. The hypothesized sequence of relationships is: PersonalityàFinancial Planning BehavioràRetirement Life Satisfaction. The study adds to prior research by clarifying the hypothesized role that proactive personality (as opposed to other personality variables such as the Big Five) has as a predictor, and also by showing how differences in discrete types of financial planning behavior influence retirement life satisfaction and mediate effects of proactive personality on satisfaction. This study tests these linkages while also addressing limitations and ambiguity in prior research regarding these potentially important effects among disposition, financial planning and a satisfactory retirement.

Att kvinnor och män bedöms olika enbart baserat på könstillhörighet har tidigare kunnat konstateras i flertalet olika sammanhang. Föreliggande studie syftade till att undersöka hur personlighetsdragen hos en individ uppfattades beroende på om individen var kvinna eller man, samt huruvida skillnader i uppfattningen av individen gick i linje med generella könsföreställningar. I undersökningen deltog 105 socionomstudenter (M=23,3 år), vilka indelades i två grupper. Grupperna fick lyssna till olika versioner av en och samma inspelade dialog, där individen Kim framställdes med antingen kvinnlig eller manlig röst genom en röstförvrängningsmetod. Detta akustiska material hämtades från ett forskningsprojekt, Raising Awareness through Virtual Experience (RAVE), vid Umeå universitet. Formuläret Ten Item Personality Inventory (TIPI), som mäter personlighetsdrag utifrån femfaktorteorin, användes för att mäta uppfattningen av individen Kim samt generella föreställningar om kvinnor och män. Resultaten visade att en och samma individ uppfattades olika enbart baserat på könstillhörighet, då Kim som kvinna uppfattades mer extrovert, samvetsgrann, emotionellt stabil och öppen än Kim som man. Avseende generella föreställningar om kvinnor och män, ansågs kvinnor generellt sett mer vänliga, samvetsgranna och öppna än män, medan män generellt sett ansågs mer emotionellt stabila än kvinnor. Individen Kim som kvinna och man uppfattades både i linje med generella könsföreställningar och emot. Ett område att vidare undersöka är på vilket sätt könsföreställningar inverkar på oss i bildandet av en uppfattning av en individ. / The fact that women and men are judged differently solely on the basis of their gender has previously been found in several different contexts. The present study aimed at investigating how the personality traits of an individual were perceived depending on whether the individual was a woman or a man, and whether differences in the perception of the individual were in line with gender beliefs. The survey included 105 students at the bachelor of social service (M = 23.3 years), who were divided into two groups. The groups listened to different versions of the same recorded dialogue, where the individual Kim was presented with either female or male voice through a voice morphing method. This acoustic material was gathered from a research project, Raising Awareness through Virtual Experience (RAVE), at Umeå University. The Ten Item Personality Inventory (TIPI), which measures personality traits based on five-factor theory, was used to measure the perception of the individual Kim as well as general beliefs about women and men. The results showed that the individual Kim was perceived differently solely based on gender. Kim as a woman was perceived more extrovert, conscientious, emotionally stable and open than Kim as a man. Regarding general beliefs about women and men, women were considered more agreeable, conscientious and open than men, while men were considered more emotionally stable than women. The individual Kim as a woman and man was perceived both in line with and in opposite of gender beliefs. An area to further investigate is how gender beliefs affect us when forming an opinion of an individual.

The aim of this paper is to analyse gamification practices as well as to study management by personalities. Upon this basis the objective will be to design a management software for the new management era that will collect large quantities of data about individual team members (Big Data-based software), thus enabling managers to allocate new team members onto teams upon their personalities, skills and experience in gamified user interface. The ultimate goal of this paper will be to serve as guidebook for managers to manage by knowing the variety of personalities as well as by applying gamification elements onto everyday tasks.

Flera modeller och skalor har gjorts genom psykologins historia för att bättreförstå och reflektera kring individens hälsa och dennes perception av den.Studiens syfte var att undersöka samband mellan femfaktorsmodellen,KASAM samt generell mental hälsa med bakgrundsvariablerna kön, ålderoch civilstatus. Totalt 86 högskolestudenter från mellersta Sverige deltog istudien genom att fylla i en enkät innehållande GHQ-12 skala, Shafer’sfemfaktorsskala och Antonovskys KASAM skala. Resultaten visade inget samband mellan generell mental hälsa och de valda bakgrundsvariablerna;negativt samband mellan psykisk ohälsa och KASAM; negativt sambandmellan mental ohälsa och extraversion, positivt samband mellan generellmental ohälsa och neuroticism, inget samband mellan mental hälsa och andrapersonlighetsegenskaper. Totalt kunde 47 % av variationen i generell mentalhälsa förklaras av samtliga prediktorvariablerna. Svagheten med studien varbl.a. urval och andel deltagare samt förståelse av modellerna. Vidarediskuteras resultaten i jämförelse med andra relevanta studier.