Submitted by Renata Lopes (renatasil82@gmail.com) on 2016-09-20T13:36:52Z No. of bitstreams: 1 michellegoncalvesrodrigues.pdf: 524098 bytes, checksum: a921612256e261ca66a856c9b280777e (MD5) / Approved for entry into archive by Diamantino Mayra (mayra.diamantino@ufjf.edu.br) on 2016-09-26T20:24:19Z (GMT) No. of bitstreams: 1 michellegoncalvesrodrigues.pdf: 524098 bytes, checksum: a921612256e261ca66a856c9b280777e (MD5) / Made available in DSpace on 2016-09-26T20:24:19Z (GMT). No. of bitstreams: 1 michellegoncalvesrodrigues.pdf: 524098 bytes, checksum: a921612256e261ca66a856c9b280777e (MD5) Previous issue date: 2010-03-04 / O presente trabalho tem por objetivo refletir sobre a Estratégia de Saúde da Família (ESF) e a política de saúde intitulada Humaniza SUS. Para isso recorreremos as ditas ―tecnologias leves‖, ou "tecnologias corporais", como formas de cuidado do outro, aliado ao enfoque antropológico sobre o ritual e a ritualização das práticas. Nosso argumento parte do contraponto entre práticas estereotipadas e práticas recriadas pelas constantes possibilidades de afetação que os sujeitos vivenciam na vida ordinária. A maneira como os significados dados por cada agente quando se referem às práticas próprias da ESF, como as visitas domiciliares e os grupos educativos, nos permitem compreender os processos de transformação dos corpos, onde cada ator corporifica suas experiências passadas e recriam os significados para a ação presente. Partimos de casos etnográficos para questionarmos a concepção de um corpo único biomédico, demonstrando a multiplicidade de corpos que envolvem distintos itinerários de vida. / This paper aims to discuss the Family Health Strategy (Estratégia de Saúde da Família - ESF) and health policy entitled Humaniza SUS. To do so will draw the so-called "soft technologies", or "body technologies" as ways of caring for others, coupled with the anthropological focus on ritual and ritualistic practices. Our argument is the opposition between practices and stereotyped practices recreated by the constant possibility of affecting the subjects live in ordinary life. The way the meanings given by each agent when they refer to practices peculiar to the ESF, such as home visits and educational groups, allow us to understand the processes of transformation of bodies, where each actor embodies his past experiences and recreate meanings for this action. We started from ethnographic cases to question the design of a single body biomedical, demonstrating the multiplicity of bodies involving different paths through life.

Submitted by Fabiana Gonçalves Pinto (benf@ndc.uff.br) on 2015-11-19T13:56:21Z No. of bitstreams: 1 Fabiana Lopes Joaquim.pdf: 1822430 bytes, checksum: 8a173943a6c0e0ccfccc7788fbb35728 (MD5) / Made available in DSpace on 2015-11-19T13:56:21Z (GMT). No. of bitstreams: 1 Fabiana Lopes Joaquim.pdf: 1822430 bytes, checksum: 8a173943a6c0e0ccfccc7788fbb35728 (MD5) Previous issue date: 2014 / Mestrado Acadêmico em Ciências do Cuidado em Saúde / Evidenciando-se a úlcera como um problema epidemiológico que acomete os membros inferiores e provoca impacto na qualidade de vida e produtividade, torna-se necessário avaliar a capacidade funcional de seus portadores, que sofrem com dores, edema e consequentemente dificuldades de locomoção. Frente ao exposto, esta pesquisa teve como objeto a intervenção em saúde realizada por enfermeiros, durante a visita domiciliar a adultos e idosos que vivem com úlceras venosas. Os objetivos foram: identificar a efetividade das intervenções na capacidade funcional de adultos e idosos com úlceras venosas e comparar o efeito da visita domiciliar antes e após orientações na capacidade funcional dessas. Trata-se de um estudo clínico experimental, randomizado não cego e controlado com delineamento do tipo transversal e abordagem quantitativa. O campo de pesquisa foi o Ambulatório de Reparo de Feridas do Hospital Universitário Antônio Pedro (HUAP) localizado em Niterói/RJ e o domicílio de pacientes atendidos no referido ambulatório. Participaram da pesquisa 32 pacientes, que vivem com úlceras venosas e que se encontram em tratamento no referido ambulatório, sendo 16 participantes alocados aleatoriamente por meio do Software Biostat 5.0 no grupo caso e 16 no grupo controle. A coleta de dados ocorreu através dos instrumentos: Protocolo I – Adaptado - Avaliação de clientes com úlceras venosas, utilizado no projeto Cicatrizar da Pró-Reitoria de Pesquisa e Pós-Graduação (PROPP/UFF) e Conselho Nacional de Desenvolvimento Científico e Tecnológico (CNPq); Escala de Independência em Atividades da Vida Diária (Escala de KATZ - EIAVD); Escala de avaliação de equilíbrio e marcha (Índice de TINETTI); e instrumento com orientações a serem prestadas aos sujeitos da pesquisa que receberam visita domiciliar, sendo este o instrumento de registro da intervenção aplicada no estudo. Os resultados apresentados através da Escala de KATZ-EIAVD e do Índice de TINETTI antes da intervenção demonstram que há semelhança em relação às questões e pontuação nos dois grupos. Após a intervenção, os resultados revelam que o Índice de TINETTI expressa melhor o comprometimento da capacidade funcional de adultos e idosos com úlceras venosas, demonstrando melhora significativa no grupo caso quando comparada ao grupo controle, que se manteve absolutamente estável quando comparado com os resultados apresentados pela Escala de KATZ-EIAVD. Deste modo conclui-se que as intervenções no contexto domiciliar foram benéficas aos participantes do grupo caso / Seeing the ulcer as an epidemiological problem that affects the lower limbs and causes impact on quality of life and productivity, it is necessary to evaluate the functional capacity of patients suffering from this, who experience pain, swelling and, as a consequence, movement difficulties. Based on it, this research aims to assess the health intervention performed by nurses during home visits to adults and elders with venous ulcers. The objectives were to identify the effectiveness of interventions on the functional capacity of adults and elders, and to compare the effects of home medical visits before and after functional capacity advice is provided. This is an experimental, non-randomized blind, with a cross-sectional controlled design and quantitative approach clinical study. The field research was the Outpatient Wound Repair clinic of the Antonio Pedro University Hospital (HUAP) located in Niterói / RJ and the domicile of patients treated at the clinic. 32 venous ulcers patients who are in treatment at the clinic participated; 16 participants were randomly allocated in the control group and 16 in the case group through the software Biostat 5.0. Data collection occurred through the instruments: Protocol I - Adapted - Assessment of patients with venous ulcers used in the Heal Project, of the Pro Dean of Research and Graduate department (PROPP / UFF) and the National Council for Scientific and Technological Development (CNPq); Measure Scale of Independence in Activities of Daily Living (Katz – EIAVD Scale); Scale assessment of balance and gait (Tinetti Index) and the instrument with guidelines to be provided to research subjects who received home visits, which is the recording instrument applied in the study intervention. The results presented by Katz-EIAVD Scale and Tinetti index before intervention shows that there are similarities in the issues and score in both groups. After the intervention, the results reveal that the Tinetti index best expresses the impaired functional capacity of adult and elderly patients with venous ulcers, demonstrating a significant improvement in the case group compared to the control group, which remained absolutely stable when compared to the results presented by KATZ-EIAVD Scale. Thus we conclude that interventions in home environment were beneficial to the participants in the case group

Background:  Existing research shows that both biological and social factors contribute to early language development. Reading out loud and active interplay with infants and toddlers have been highlighted as positive factors for development of understanding and vocabulary. The preschool functions as an equalizing environment, as it provides equal opportunities for children with various life conditions to develop their language skills. However, there are notable differences in language development in children from homes with low and high income and education levels, respectively. The Språkstegen project has therefore been implemented as an intervention. The basic idea of Språkstegen is that the child service nurses, who conduct the home visits at month 8, introduce a book gift, which is read aloud for the child in active interplay. The nurses also provide parents with tools and information to support the activity. Aims: The aim is to understand child service nurses’ experiences of participating in a project that seeks to improve the language development of infants and toddlers. Method: Data collection has been conducted through semi-structured interviews of child service nurses. The collected data have been transcribed and analyzed using conventional qualitative content analysis. The collection was delimited to public and private health care facilities in Blekinge county, Sweden. Results: The respondents are positive towards Språkstegen as intervention. They report that parents and children are satisfied, and that parents are inspired by the possibilities with early reading and the tools available for stimulating interplay during reading. Conclusions: Språkstegen makes it possible to reach more parents and provide knowledge and tips to support early language development through active interplay and reading aloud. / Bakgrund: Tidigare forskning har visat att det finns både biologiska och sociala faktorer som påverkar små barns språkutveckling. Högläsning och aktivt samspel med barn från tidig ålder har lyfts upp som en positiv faktor både för språkförståelse och ordförråd. Förskolan fungerar som en utjämnande verksamhet, då barn från med olika livsvillkor ges lika möjlighet att utveckla sitt språk. Det finns dock tydliga skillnader avseende språkutvecklingen mellan barn från hem med hög respektive låg utbildningsnivå och ekonomisk status. Projektet Språkstegen har därför lanserats som en intervention. Språkstegens grundläggande idé är att BHV-sjuksköterskorna som utför hembesöket och barnets åttamånaderskontroll också introducerar en bok. Under besöket läser BHV-sjuksköterskan bokgåvan högt för barnet och samtalar också med föräldrarna om läsningens och det aktiva samspelets betydelse. Syfte: Syftet med studien är att beskriva BHV-sjuksköterskors erfarenheter av att medverka i ett projekt med avsikten att förbättra språkutvecklingen hos små barn. Metod: Datainsamling har utförts via semistrukturerade intervjuer av BHV-sjuksköterskor. Det insamlade datamaterialet har transkriberats och har därefter analyserats med konventionell kvalitativ innehållsanalys. Datainsamlingen begränsades till offentliga och privata vårdcentraler i Blekinge län. Resultat: Respondenterna är positiva till Språkstegen som intervention och rapporterar att föräldrar och barn är nöjda samt att många blivit inspirerade av möjligheterna med tidig läsning och verktygen för att förbättra samspelet med barnet under läsning. Slutsats: Språkstegen gör det möjligt att nå fler föräldrar och ge dem kunskap och tips för att stötta barnens språkutveckling genom interaktiv högläsning. Projektet bidrar också till att ge föräldrarna en bättre förståelse för vikten av samspel med barnet genom högläsning.

Home visits are a required training component of many Family Medicine residency programs in the United States. However, they are becoming less popular due to such factors as increasing resident responsibilities, decreasing reimbursement, and a decline in resident intention to incorporate home visits into future practice. This study’s aims are: (1) to evaluate the current practices of one Family Medicine residency training program’s time and resource expenditure to conduct home visits, and (2) to evaluate resident and faculty experiences of home visits. Residents and faculty in a Family Medicine training program were provided with a 12- question survey immediately after completing a home visit. A total of 19 surveys from residents and faculty were collected and analyzed. Average reported time spent per home visit was 90 minutes (range = 50-180 minutes), and the home visit teams included an average of 4 members (range = 2-6 members). The providers felt that they knew their patients and the patients’ circumstances better after the home visit with a score of 4.1 (on a 1-5 scale with 5 being a positively framed statement). Resident opinions were neutral (average score 3.1 on a 1-5 scale) regarding whether they found home visits to be educational to their residency training in Family Medicine. Residents also had mixed feelings (average score 2.9) regarding whether they would perform more home visits during their residency training if given the opportunity. Most faculty members (5/7) indicated they had done home visits during their residency training and all faculty (7/7) felt that home visits added value to their training in Family Medicine. Finally, qualitative recommendations were collected from respondents which may allow this training program to improve home visits in the future. Overall, significant time is currently being spent conducting home visits, with a difference in perceived efficacy between residents and faculty. Future research may include a cost analysis to quantify financial value, as well as expanding data collection to other Family Medicine residency training programs to improve generalizability.

Background: Parenting is life-changing, a stable and secure social network, and a well-functioning relationship contributes to a positive perceived parenting. It’s essential to be able to adapt parenting support and to discover parents with increased need for support early, in which home-visits can be an important part. This study describes parents' experiences of a care intervention that involves professional support in form of extended home-visits during pregnancy and the child's first fifteen months of life. Aim: To describe parents' experiences of receiving support through extended home-visits during pregnancy and the child's first fifteen months of life. Method: Qualitative study with inductive approach. Twelve semi-structured interviews were conducted. Phenomenographic method was used for data analysis. Results: Parents' experiences of receiving support through extended home-visits resulted in three categories: The place and form of the meeting are important for parents' sense of coherence; Home-visits promote parents' sense of security and strengthen the parental role; Home-visits promote parental involvement, integration and relationships. Parents described that everything fell into place and became more real when they received support at home. Conclusion: Home-visits and support in the home environment increased parents' sense of coherence, participation, sense of security and strengthened their role as parents.

中文摘要 家庭訪問是親師溝通的重要管道，教師與家長常常藉此進行教育理念的溝通或教養方式的協調，教師與家長常會在訪談中變換身份，彼此在不同時機以不同角色進行互動。如何選擇適合的身份進行溝通，在社會文化中是極其自然的現象，研究者希望藉由家訪在社會活動脈絡中具有的獨特意義，解釋日常生活中的常識性知識如何被人們理解與運用的現象。 　　本研究透過成員類別分析法，探知家庭訪問中教師、家長及學生在溝通時，如何使用大量類別知識溝通的樣貌，研究者以國民中學十則家庭訪問對話記錄作 為分析個案，描繪以下三類現象：第一，家訪的樣貌；第二，家訪機制中的成員類別內涵；第三，成員類別身份轉換。 　　首先，藉由訪問者語言工具箱的整體提問順序、開場白及結語、問問題、人稱代名詞，勾勒出家訪的樣貌；其次，描繪出教師、家長身份的類別內涵，以及親師言談建構出的學生形象。 　　教師擁有教育者或輔導者的身份，也有轉換為私領域身份（如女兒、太太、媽媽）的現象；家長是照顧者，同時也是教育者；國中生在家長與老師眼中是不成熟的青少年、面臨抉擇的轉大人階段、更是背負著期許的承繼者。研究者藉由家訪中的言語對談，闡述以上這些身份的類別內涵，描繪出社會文化對於教師與家長、學生有何種身份期待的文化現象。 　　最後，陳述教師與家長轉換身份的時機點：教師在交談時因為爭取話權、居中協商、提供教養方式，而不自覺地轉換身份；家長在交談時則因為闡述事實、釐清觀念、尋求支持，而不自覺地轉換身份。教師 /家長的關係成為朋友/朋友之間的關係，運用相通的社會知識溝通，採用社會類別的特徵表達，或是藉著存在於社會中的類別知識協商，這些都呈現了社會文化的一部份。 關鍵字詞：親師溝通、家庭訪問、身份轉換、成員類別分析 / Abstract Home visits are important channels for communication between teachers and parents. Through this, teachers and parents often carry out communication of educational philosophy or coordination of teaching and rearing approaches. Oftentimes, teachers and parents go through identity transformation during their conversations. They take on different identities at different times to interact with each other. How to choose an appropriate identity to proceed with conversations has become a very natural phenomenon in social culture. Through the unique significance of home visits in the context of social activities, the researcher hopes to explain the phenomenon of how commonsense knowledge is understood and utilized by people. Through membership categorization analysis, this study explores how the considerable amount of knowledge communication is used between teachers, parents, and students as they communicate with each other during home visits. The research used ten recorded conversations of junior high school home visits as case studies. The following three phenomena are depicted: First, the appearance of home visits; Second, implications of membership categorization of home visits’ mechanism; Third, identity transformation of membership categorization. First, the appearance home visits is depicted through interviewers’ language toolkit, including the overall order of questioning, opening and closing remarks, asking questions, and personal pronoun. Second, the categorization connotation of identities of teachers and parents are illustrated. The image of students created by parents and teachers through their conversations is also illustrated. Teachers have the identity of educators or counselors. The phenomenon of transforming into a private identity (such as a daughter, wife, or mother) was seen. Parents are caregivers; they are also educators at the same time. Junior high school students are immature teenagers in the eyes of parents and teachers. They are at the stage of becoming adults, which is associated with decision-making. They are also successors burdened with expectations. Through the conversations during home visits, the researcher expounded the categorization connotation of the above identities. The kind of cultural phenomena of teachers, parents, and students expected by the social culture are illustrated. Finally, the points of time of identity transformation of teachers and parents are presented. During conversations, to fight for the authority of their words, coordinate, and provide teaching and rearing approaches, teachers underwent identity transformation unconsciously. During conversations, to set forth facts, clarify perspectives, and seek support, parents underwent identity transformation unconsciously. A teacher-parent relationship was transformed into a friend-friend relationship. This is done through utilization of common social knowledge to communicate, adoption of social category’s characteristic expression, or by the categorial knowledge consultation existed in the society. These have all presented a part of social culture. Keywords: Parent-teacher communication, Home visit, Identity transformation,Membership categorization analysis

Objetivo: Analisar a percepção dos profissionais de saúde das equipes de Estratégia de Saúde da Família (ESF) sobre o conhecimento, a utilização, as vantagens e dificuldades encontradas na aplicação das escalas existentes sobre classificação das famílias (CF). Casuística e Métodos: A percepção dos profissionais foi analisada por meio da aplicação de um roteiro de entrevista semiestruturada a 35 profissionais atuantes nas equipes da ESF das Unidades de Saúde da Família vinculadas a uma universidade em Ribeirão Preto/SP. O roteiro de entrevista possuía variáveis relacionadas ao perfil do serviço de saúde e seus profissionais; o conhecimento e a utilização de instrumentos para a CF e vantagens, críticas e sugestões para a adequação deste instrumento. A análise das variáveis quantitativas foi realizada a partir da estatística descritiva, e para as associações entre variáveis categóricas foram aplicados os testes de Fisher, Mann-Whitney e de Kruskal-Wallis. A abordagem qualitativa foi realizada por meio da análise de conteúdo na vertente temática, sendo identificados 16 Núcleos de Sentido e três Grandes Temas: \"Característica da Assistência Domiciliar na Perspectiva dos profissionais da ESF\", \"A experiência dos profissionais de saúde na utilização da CF\" e \"Sistema de Informação em Saúde na prática na ESF\". Resultados: O estudo revelou predominância do sexo feminino, com profissionais qualificados para atuar na ESF e médicos e agentes comunitários de Saúde com maior tempo de atuação nessas equipes. Todos os membros da equipe realizavam visitas domiciliares e referiram se utilizarem de alguma estratégia para priorizar os usuários e suas famílias nos seus atendimentos de forma não sistematizada, fosse por lista de pacientes acamados, necessidade de procedimentos, prioridades estabelecidas pelo Ministério da Saúde, ou pelo levantamento das necessidades durante as reuniões de equipe. A maioria conhecia a CF por cores (91%) e 52% dos profissionais utilizavam na prática. \"Dificuldades da aplicação\" foi o Núcleo de Sentido mais citado, devido à inexperiência de sua utilização e limitações do próprio instrumento. O segundo Núcleo de Sentido mais encontrado foi \"vantagens de sua utilização\", relacionado à priorização do cuidado favorecendo a equidade. Com isso, o estudo revelou fortalezas quanto ao processo de trabalho na ESF e fragilidades relacionadas à utilização das CF. Dentre as fortalezas, está a identificação das vulnerabilidades da população favorecendo o acesso do usuário na Atenção Primária em Saúde, sem necessariamente o uso de uma escala formal para classificar as famílias. Já em relação às fragilidades, cita-se a pouca utilização das CFs pelos profissionais de saúde, visto que se tratam de Unidades de Saúde da Família vinculadas à Universidade e com espaços reservados para a Educação Permanente e para o matriciamento das equipes. Conclusão: O estudo, por meio de seus resultados, poderá contribuir para a adequação de novas CFs e também para a melhor formação dos profissionais / Objective: This dissertation aimed to analyze the perception of health professionals of the Family Health Strategy teams regarding the knowledge, use, found in the application of the existing scales on family classification. Casuistic and Methods: The professionals\' perception was analyzed through the application of a semi-structured interview to 35 professionals working in the FHS teams of the Family Health Units linked to a university in Ribeirão Preto-SP. The interview script had variables related to the profile of the health service and its professionals; the knowledge and use of instruments to classify families and advantages, criticisms and suggestions for the adequacy of this instrument. Quantitative variables were analyzed using descriptive statistics and Fisher\'s tests and the Mann-Whitney and Kruskal-Wallis tests were performed for associations between categorical variables. The qualitative approach was carried out by the content analysis in the thematic area and 16 Core of Sense and three Main Themes were raised: \"Characteristics of Home Care in the perspective of FHS professionals\", \"The experience of health professionals in the use of Classification of Families \"and\" Health Information System in the practice of the FHS\". Results: The result of the study revealed a female predominance, with professionals qualified to work in the FHS and physicians and community health workers with a longer time working in these teams. All the members of the team made home visits and reported using some strategy to prioritize users and their families in their non-systematized care, either by list of patients in bed, need for procedures, priorities established by the Ministry of Health by surveying the needs during team meetings. The majority knew the classification of families by color (91%) and 52% of professionals used in practice. The \"Difficulties of application\" was the Center of Sense most cited, referring to difficulties related to the inexperience of its use and limitations of the instrument itself. The second most found Core of Sense was \"Advantages of its use\" related to the prioritization of care favoring equity. Thus, the study revealed strengths regarding the work process in the FHS and weaknesses regarding the use of Classifications of Families. Among the strengths is the identification of vulnerabilities of the population favoring the access of the user in the Primary Health Care, without necessarily using a formal scale to classify the families. Regarding the weaknesses, there is little use of health professionals as the Classification of Families, since these are Family Health Units linked to the University and with spaces reserved for Continuing Education and for the matrix support of the teams. Conclusion: The study, through its results, may contribute to the adequacy of new Classification of Families and contribute to a better training of the professionals

O objetivo deste trabalho foi analisar as características das visitas domiciliares nos programas Agentes Comunitários de Saúde e Saúde da Família e sua possível contribuição para o alcance da integralidade. Em ambos os programas, a visita domiciliar apresenta-se como uma ação emblemática, como evidenciado pela designação de um profissional específico para essa atividade (o agente comunitário de saúde), embora se recomende que seja realizada por todos os profissionais de saúde. A integralidade foi buscada como representando um norte para a atenção primária, através de características do processo de trabalho em saúde. A metodologia adotada foi a pesquisa de tipo qualitativo, sendo os dados empíricos obtidos por meio de entrevistas com profissionais e usuários e pela observação do cotidiano de três equipes de agentes comunitários de saúde e três equipes de Saúde da Família em Campo Grande, MS, de novembro de 2005 a julho de 2006. A análise dos dados aponta que as coordenações estadual e municipal dos programas incentivam as visitas, mas consideram serem necessários critérios para as solicitações de visitas, definição do profissional que as realizará e mecanismos de avaliação, especialmente no que se refere às visitas feitas por profissionais com formação universitária. Na dinâmica de trabalho das equipes pesquisadas, as formas de organização do trabalho são diversas, podendo favorecer ou dificultar a realização das visitas domiciliares. As visitas são solicitadas majoritariamente por agentes comunitários de saúde, respondendo a demandas de usuários, ou decorrem de demandas internas dos serviços, com variados enfoques quanto às finalidades, conteúdos e prioridades. Os profissionais apontam como aspectos positivos das visitas uma leitura ampliada da realidade, das dinâmicas familiares, das condições de vida e das necessidades dos usuários, permitindo implementação de medidas preventivas e assistenciais e o fortalecimento do vínculo entre usuários e equipe de saúde. No entanto, evidenciam-se tensões relacionadas com o tipo de solicitações dos usuários, predominantemente de caráter clínico, muitas vezes requerendo referências secundárias e terciárias, nem sempre presentes. Por outro lado, a pobreza e as precárias condições de vida dos usuários, características das populações cobertas pelos programas, geram demandas de ações de assistência social, moradia, educação e trabalho, entre outras, que muitas vezes também permanecem sem resposta ou são tratadas de forma caritativa. Além disso, existem dificuldades relacionadas a horários, percursos, transporte e abordagem dos moradores durante as visitas, além de situações de resistência, de recusa e de contato com famílias em precárias condições de vida. Constatou-se que para atingir sua potencialidade de estimular a integralidade, a visita requer trabalho em equipe e respeito e singularização dos usuários. As visitas domiciliares constituem uma prática com potencial integrador, favorecendo o desenvolvimento de ações no domicílio, a ampliação do acesso à unidade de saúde, a adoção de medidas preventivas, a adesão ao tratamento, o apoio aos cuidadores e a longitudinalidade. No entanto, apesar de potencialmente aumentarem a visibilidade de problemas de difícil abordagem, como alcoolismo, violência doméstica ou sexualidade, as visitas domiciliares não os tomam como objetos de trabalho, geralmente evitando essas situações nos domicílios. As visitas podem colaborar com a integração com os níveis secundário e terciário, com a abordagem familiar e com o desenvolvimento de ações intersetoriais, sempre que houver incentivo e condições para isso. A atividade é, porém, permeada de tensões, por seu caráter por vezes autoritário e de intromissão na vida privada, pelas frágeis condições de trabalho e por sua utilização como atenuante de deficiências no atendimento nas unidades de saúde e na ação do poder público em problemas estruturais. / The purpose of this study was to analyze the profile of home visits in the Brazilian health care programs \'Community Health Agents\' and \'Family Health\' with regard to their potential contribution toward integrality in health services. In both programs home visits occupy a prominent position, as shown by the assignment of a specific professional to carry out this activity--the community health agent--although performance of the visit is recommended for all health professionals. Integrality was the guiding principle intended for primary care, configuring the features of the work process in the health area. The methodology adopted was that of qualitative research. Empirical data were collected by interviewing health professionals and users and by observing the daily activities of three teams of community health agents and three teams of the Family Health Program in Campo Grande, Mato Grosso do Sul, from November 2005 to July 2006. The activity is encouraged by program coordinators at the state and county level, who recognize the need for developing criteria for defining which newly detected cases should warrant the performance of home visits and which professionals should be assigned to perform them, in addition to mechanisms for evaluation of the activity, particularly in the case of home visits performed by health professionals holding higher education degrees. With regard to the operative dynamics of the teams investigated, workflow was found to be organized in various ways, which may facilitate or hinder the performance of visits. Most home visits are requested by community health agents in response to demands of users, but they can also be requested by the service itself, in response to internal demands, and the focus of the activity may vary in terms of purpose, content, and level of priority. According to the professionals interviewed, home visits have a number of positive aspects, as they provide a broader perception of reality, family dynamics, living conditions, and needs of users, in addition to facilitating the implementation of preventive and assistance measures and strengthening the connection between users and health care team. Nonetheless, the activity has inherent tensions, as those related to the type of requests placed by users, mostly of clinical nature, which may require secondary and tertiary care approaches, not always available. On the other hand, poverty and unfavorable living conditions, typical of the population assisted by the programs, generate demands for actions related to social assistance, housing, education and work, among many others, which often are not dealt with at all or are managed with a charitable focus. Additional difficulties involve schedules, transects, transportation, manner of establishing first contact and relating to residents during the visits, situations of resistance or refusal by residents, and the very contact with families living in dire conditions. It was found that in order to exert its potential for promotion of integrality, home visits require not only teamwork, by also respect for users and recognition of their singularity. Home visits have an integrative potential, facilitating the performance of health-related actions in the home setting, promoting broader access to health care units, encouraging adoption of preventive measures, adherence to treatment, and support to caretakers, and fostering the development of longitudinality. However, in spite of their potential for facilitating the perception of issues requiring a more sensitive approach, such as alcohol consumption, domestic violence, or sexuality, home visits do not take these occurrences as their object of action, but usually avoid direct contact with such situations. Visits also aid in the integration with secondary and tertiary levels, are valuable in the establishment of a family-focused approach, and are advantageous to the development of intersectoral actions whenever favorable conditions and incentive are available. The activity, however, is not without tensions. In some instances, its focus is authoritarian and intrusive into private life; working conditions are fragile; and visits play the extra role of lessening deficiencies in services and in the governmental ability to tackle structural issues.

O presente trabalho teve como objetivo investigar como a comunicação se processa no contexto das visitas domiciliares sob a ótica dos profissionais de saúde e usuários de seis Núcleos Saúde da Família (NSF) do Município de Ribeirão Preto-SP. Participaram deste estudo 19 profissionais de saúde, sendo eles, médicos, enfermeiros e agentes comunitários, e 29 usuários. Os dados foram coletados no período de setembro de 2016 a abril de 2017, por meio de inserção no campo, observação participante (OP) e realização das entrevistas. Após a transcrição dos dados, estes foram analisados conforme o método de Análise de Conteúdo de Bardin e interpretados à luz das contribuições do agir comunicativo de J. Habermas. Como resultado, emergiram duas categorias: 1. \"Atuação profissional no contexto das visitas domiciliares\" e 2. \"O processo de comunicação nas visitas domiciliares\". Diferentes aspectos positivos foram atribuídos conferidos ao processo de VD, tanto pelos usuários quanto pelos profissionais. Todos os entrevistados consideram as visitas espaços de acolhimento, criação de vínculo, confiança e oferta de acesso aos serviços de saúde. Para os profissionais entrevistados, adentrar no espaço das famílias confere um novo significado aos atendimentos, a qual possibilita a obtenção de informações adicionais sobre a vida dos usuários. Com relação às particularidades da atuação profissional, observamos que as atuações possuem significados diferentes para cada membro da equipe. Estas diferenças repercutem no processo de comunicação profissional-usuário estabelecido durante a VD e se relacionam ao tipo e objetivo da visita. Nenhum profissional relatou dificuldades para se comunicar e atribuíram todas as dificuldades de comunicação a aspectos relacionados aos usuários. A partir da Teoria do Agir Comunicativo, concluímos que os profissionais assumem posturas que evidenciam tanto o uso da razão instrumental quanto da razão comunicativa, com o predomínio da primeira nas atividades desempenhadas nas VD. Este tipo de interação comunicativa pode apresentar como consequências dificuldades na construção de vínculos, na compreensão do contexto sociocultural no qual o usuário está inserido e na aquisição de autonomia pelo paciente. No Brasil, a grande maioria das instituições de ensino ainda se apoia na razão instrumental técnico-científica que utiliza a comunicação basicamente para transmitir informações. Os profissionais formados nessa lógica tendem a reproduzir este modelo nas relações profissionais. Diante do exposto, salientamos que a comunicação efetiva nas VD requer treinamento direcionado às habilidades de comunicação na formação dos profissionais de saúde, sendo este espaço propício para o ensino-aprendizagem dessas habilidades / The present research had as objective to investigate how the communication takes place in the context of home visits from the perspective of health professionals and users of six Family Health Centers in Ribeirão Preto-SP. Participated in this study 19 health professionals, among them doctors, nurses and community agents, and 29 users. Data were collected from September 2016 to April 2017, through field insertion, participant observation (PO) and interviews. After the data were transcribed, they were analyzed according to the Bardin Content Analysis method and interpreted in the light of the contributions of J. Habermas\'s Communicative Action. As a result, two categories emerged: 1. \"Professional work in the context of home visits\" and 2. \"The communication process in home visits\". Different positive aspects were attributed to the home visit process, both by users and professionals. All the interviewees consider that the visits provide host spaces, bonding, trust and offer of access to health services. For professionals interviewed, entering the family space gives a new meaning to the services, which enables the collection of additional information about the life of the users. With regard to the particularities of the professional performance, we observed that it has different meanings for each member of the health team. These differences have repercussions on the professional-user communication process established during the home visit and relate to the type and purpose of the visit. No professional reported difficulties to communicate and attributed all of them to aspects related to users. From the Theory of Communicative Action, we conclude that professionals assume positions that evidence both the use of instrumental reason and communicative reason, with the predominance of the former in the activities performed in the home visit. This type of communicative interaction may have as consequence difficulties in building bonds, in understanding the sociocultural context in which the user is inserted and in the acquisition of autonomy by the patient. In Brazil, the great majority of educational institutions still rely on the technical-scientific instrumental reason that uses communication basically to transmit information. Professionals trained in this logic tend to reproduce this model in professional relationships. About that, we emphasize that effective communication in the home visit requires training directed to communication skills in the training of health professionals, being this space conducive to teaching-learning these skills

Bakgrund: Barnhälsovården (BHV) genomför universella insatser till alla barn och deras föräldrar och riktade insatser till de familjer som har särskilda behov. Hembesök är en arbetsmetod som används av BHV-sjuksköterskan och kan göras av olika orsaker. Dels som en del av de universella insatserna, dels som en riktad insats till familjer i behov av extra stöd.   Syfte: Beskriva sjuksköterskors erfarenheter av att arbeta med universella och riktade hembesök inom barnhälsovården. Metod: En kvalitativ studie. Femton specialistsjuksköterskor inom BHV intervjuades. Innehållsanalys med induktiv ansats har använts som analysmetod. Resultat: BHV-sjuksköterskorna har positiva erfarenheter av hembesök som en användbar arbetsmetod både universellt och riktat, men att det är tidskrävande med hembesök. BHV-sjuksköterskornas erfarenheter visar att hembesök ger goda förutsättningar för att kunna etablera en god vårdrelation med familjen. BHV-sjuksköterskorna upplever att både barnen och föräldrarna är tryggare i hemmiljön.  Föräldrarna vågar öppna sig mer och det underlättar för BHV-sjuksköterskan att bedöma barnets hälsa när barnet är tryggare. Samarbete med andra professioner vid hembesök upplevs i vissa situationer som ett bra stöd. Slutsats: Barnet och föräldrarna upplevs tryggare i hemmet än på mottagningen och hembesök ger därför goda förutsättningar för att bygga upp en förtroendefull vårdrelation med familjen. Universella hembesök ger BHV-sjuksköterskorna möjlighet att identifiera familjer med behov av riktat stöd och riktade hembesök kan vidare bidra till att alla familjer får en ökad möjlighet till likvärdig hälsa. / Background: The Child Health Care (CHC) offer universal interventions to all children and their parents, as well as targeted intervention for families with specific needs. One method used by the CHC-nurse is home visits and they can be performed for different reasons. Partly as a component of the universal support, partly as a targeted intervention to families in need of extra support. Purpose: To describe nurses experiences working with universal as well as targeted home visits in Child Health Care. Method: A qualitative study. Fifteen specialist nurses were interviewed, and content analysis has been used to analyse the interviews. Results: The CHC-nurses find home visits as a positive and useful method, both for universal and targeted purpose. However, it is a time-consuming method. Their experiences show that the method facilitate caring relation with the family. The nurses experience that both children and their parents are much safer in their home environment. The parents dare to open up more and it makes it easier for the Child Health Care Nurses to assess the child’s health and development. Cooperation with other professions when making home visits can be supportive in certain situations. Conclusion: The child and the parents are seemingly more at ease at home than at the clinic. As a consequence, home visits lead to good opportunities to establish a caring and trustful relation with the family. Universal home visits offer the possibility to identify families in need of more targeted support. Targeted home visits can contribute to promote every families the opportunity to access equal health.