Durante minha trajetória profissional experenciando o cuidar de clientes portadores de doença onco-hematológica percebi a luta destes seres humanos pela vida e como a relação enfermeiro-cliente era vital para a realização do cuidado. O enfermeiro interage grande parte do tempo com esta clientela a qual percorre uma trajetória de re-internações e longos períodos de tratamento. Nesse sentido, entendendo que a relação interpessoal como uma condição importante para que o enfermeiro compreenda o outro em sua totalidade e preste um cuidado singular, delimitei como objeto de estudo as relações interpessoais do enfermeiro na ação de cuidar do cliente internado para tratamento onco-hematológico. Para tanto, o objetivo foi compreender o significado das relações interpessoais na ação de cuidar do enfermeiro junto ao cliente internado para tratamento onco-hematlógico. Trata-se de estudo de natureza qualitativa, cujo referencial teórico pautou-se nas concepções da fenomenologia sociológica de Alfred Schutz. O cenário de realização do estudo foi a enfermaria de Hematologia de um Hospital Universitário Federal do estado do Rio de Janeiro e os sujeitos foram todos os seis enfermeiros lotados nessa unidade. Antes da etapa de campo e em cumprimento aos princípios éticos da Resolução 196/96 do CNS que trata da pesquisa com seres humanos, o projeto foi submetido ao Comitê de Ética dessa instituição cenário do estudo, sendo aprovado com o Parecer n 092/11. A captação das falas deu-se por meio de entrevista com a utilização das seguintes questões orientadoras: fale para mim sobre as ações que você desenvolve junto ao cliente internado para tratamento onco-hematológico; o que significam as relações interpessoais na ação de cuidar do cliente internado para tratamento onco-hematológico?; e o que você faz para que esta relação aconteça? A análise compreensiva das falas possibilitou a apreensão das categorias: cuidar através de procedimentos técnicos e científicos, orientando para o enfrentamento da doença e atender o paciente na perspectiva de suas necessidades estabelecendo a relação interpessoal entre enfermeiro e o cliente. O enfermeiro descreve as ações desenvolvidas junto ao cliente em tratamento onco-hematológico como um fazer técnico, rico em procedimentos, que tem em vista apoiar o cliente para enfrentar o tratamento difícil de uma doença grave, a partir de suas necessidades, estabelecendo uma relação íntima, transparente e forte, ocorrendo de forma espontânea e natural. Para estabelecer esta relação os enfermeiros utilizam estratégias como: a empatia, a brincadeira, o carinho, a confiança e a disponibilidade para promover o cuidado de enfermagem. As relações interpessoais se mostraram inerentes à ação de cuidar desse enfermeiro, ator social da equipe de saúde, o qual possui a disponibilidade para interagir com o cliente, transcendendo o aspecto tecnicista, fazendo parte de sua identidade profissional o constituinte relacional. / During my professional trajectory experiencing the take care of the clients with onco-hematological disease, I perceived the fight of these human beings for the life and how the nurse-client relationship was vital for the care realization. The nurse interacts much of the time with this clientele which comes a way of re-hospitalizations and long ways of treatment. In this sense, understanding that the interpersonal relation be an important condition so that the nurse understand the other in its totality and take a singular care I delineated as study object the nurse s interpersonal relations in the action of take care of the client hospitalized for onco-hematological treatment. For such, the objective was to understand the meaning of the interpersonal relationship in the action of take care of the nurse with the hospitalized client for onco-hematological treatment. It treats of study of qualitative nature, which theoretical reference based on the conceptions of the sociological phenomenology of Alfred Schütz. The Scenario of the study realization was the nursery of Hematology of a Federal University Hospital of the Rio de Janeiro state and the subjects were all the six (06), nurses placed in this unit. Before the field step and in compliance with the ethical principles of the 196/96 Resolution of the CNS that treats of the research with human beings, the project was submitted to the Ethical Committee of this institution scenario of this study, being approved with the Opinion n. 092/11. The speeches capture occurred by means of interview with the utilization of the following guiding questions: Talk to me about the actions that you develop with the hospitalized client for onco-hematological treatment. What means the interpersonal relationships in the action of take care of the hospitalized client for onco-hematological treatment? What do you do so that this relationship occurs? The comprehensive analysis of the speeches made possible the categories apprehension: To take care through technical and scientific procedures guiding to the confronting of the disease and Attend the patient in the perspective of its needs establishing the interpersonal relationship between nurse and the client. The nurse describes the actions developed with the client in onco-hematological treatment as a technical making, rich in procedures that have in view to support the client to confront the hard treatment of a serious disease, from its needs, establishing a close, transparent and strong relationship occurring in a spontaneous and natural way. To establish this relationship the nurses use strategies like: the empathy, the joke, the confidence, the availability to promote the care of nursing. The interpersonal relationships showed inherent to the action of take care of this nurse, social actor of the health team, which has the possibility to interact with the client, transcending the technicality aspect, being part of its professional identity the relational constituent.

This study utilized Strong's (1963) theory of counseling as a social influence process to investigate the effect of therapist's training, experience, and similarity on hearingimpaired subjects' perceptions of the therapist's expertness, attractiveness, and trustworthiness and their willingness to see the therapist. Increasing levels of therapists' training and work experience was hypothesized to increase subjects' perception of expertness and their willingness to see the therapist. Increasing levels of therapists' similarity to the client was hypothesized to increase subjects' perceptions of expertness, attractiveness, and trustworthiness and their willingness to see the therapist. Subjects' ratings of the therapist were hypothesized to change when therapists with different levels of similarity were seen in different orders of presentation.

A positive physician-patient relationship is crucial for high quality and effective health care. Yet, cultural and language differences between providers and patients often challenge the establishment of effective physician-patient relationships. These challenges are especially evident in provider-refugee-patient interactions in which patients have experienced loss, torture, and trauma. Understanding of what constitutes a positive doctor-patient relationship is fundamental to diagnosis and treatment and is crucial for the delivery of quality care for diverse patient populations, including refugees. This qualitative, phenomenological case-study focuses on physician-reported experiences caring for refugees in order to identify what experiential factors contribute to effective therapeutic relationships.

À partir de deux enquêtes au sein d’établissements pour personnes âgées dépendantes, une ethnographie de la relation soignant-soigné tente de décrypter la cinétique relationnelle durant l’acte de la toilette. Loin de l’évidence, le refus exprimé parfois violemment par des personnes atteintes de maladie d’Alzheimer, est ressenti par les équipes comme une offense à l’aide proposée. Pourtant ce geste quotidien de bien-être et de confort, par sa fonction de modelage et d’apprivoisement corporel devient un espace de communication sensible permettant de renouer un lien identitaire en cours d’amoindrissement. La présente recherche propose une analyse sur les formes de contractualisation relationnelle des intimes en situation de maladie et d’accompagnement. Dégageant les influences sécuritaires d’une organisation médico-sociale, le temps de la toilette devient un soin protégé relevant d’un espace transitionnel. L’étude particulière d’un soin de toilette permettra de comprendre les processus relationnels dans le temps et l’espace à partir du travail des émotions. L’intime s’intersubjective dans des présences jusqu’au bout de la vie, interrogeant des interactions de reconnaissances mutuelles en mouvement.La méthodologique adoptée traduit ce parcours aux frontières des intimes d’un sujet et d’une démarche dans un contexte de configuration gérontologique. / From two surveys in institutions for the elderly, an ethnography of the doctor-patient relationship attempts to decipher the relational dynamic during the act of personal hygiene for the patient. Not at all obvious, the sometimes violent refusal from people with Alzheimer's disease, is interpreted as offensive to the proposed care. Yet this daily gesture of care-giving and comfort by the creation of familiarity and trust becomes a moment of communication that can strengthen a weakening bond.This research presents an analysis of the types of relationships in the personal context of the disease and of accompaniment. Setting aside the safety imperatives of a medico-social organization, the moment of personal hygiene is a priviledged transistional act. This particular approach to care-giving in personal hygiene can, over time, identify the relational processes from an emotional perspective. The intimate inter-subjectivity lasting until the end of life creating a dialogue of mutual respect and acknowledgement.An appropriate methodology traces this journey to the beginnings of intimacy, a topic and an approach in a context of a gerontological structure.

Made available in DSpace on 2014-12-17T14:47:08Z (GMT). No. of bitstreams: 1 SimonePL.pdf: 367978 bytes, checksum: 92f8358b98111bbab5566cdabe217d43 (MD5) Previous issue date: 2006-05-19 / Empathy is a basic facilitating element of the therapeutic helping relationship and the humanization process in health care. The objectives of this study were to identify the empathy level of health professionals working in the obstetrical sector of a university hospital recognized for its humanistic care and the perceptions of the women under their care regarding the empathic behavior shown by these professionals during hospitalization. We conducted a quanti/qualitative study with 47 health professionals that worked in the obstetrical sector (13 obstetricians, 12 nurses, 22 nurse technicians) and an intentional sample of 101 women that received cared from these professionals during the study period. We collected data by means of the Jefferson Empathy Scale for Health Professioals (JEPS-HR) and the Patient?s Perception of Health Professional Empathy (PPHPE), and two additional open questions designed to obtain the subjective opinion about the empathic behavior during the care. We utilized thematic analysis for the data obtained through the open questions and descriptive and inferential statistics for the quantitative data. We identified five thematic categories that represent the aspects valued by the professionals in their relationship with the women under their care: emotional involvement, communication, warm environment, integral vision and technical/scientific knowledge. The mean score on the JEPS-HR reported for the health professionals was 120,40, being that the maximum possible was 140.The Cronbach Alpha for the JEPS-HR was 0,83, indicating an acceptable level of reliability for this population. We consider therefore, that these professionals presented an acceptable empathy level when compared to other populations observed with the JEPS-HR. The results also indicated that women had statistically significant (p ≤ 0,05) higher scores than men and that professionals with higher working hours tended to have lower scores in the empathy scale (r = -0,288; p ≤ 0,05). The analysis of the subjective responses of the women indicated that they were satisfied with the humanistic care provided by the professionals but they also point out the existence of some power relationships. There were no significant differences in the empathy level of the medical or nursing team perceived by the women who registered means of 41,90 and 41,20 respectively on the PPHPE. In view of these results and considering the relevance of the element of empathy for care based on humanistic values, we reiterate the importance of further in-service training for the health team of the hospital in focus, on the topics of empathy and global aspects of humanized care for the implementation of its mission / Os relacionamentos voltados a ajudar o outro s?o conceituados como terap?uticos, sendo a empatia, elemento fundamental e facilitador desse relacionamento e conseq?ente processo de humaniza??o da assist?ncia em sa?de. O presente estudo tem como objetivos, identificar o n?vel de empatia dos profissionais do setor obst?trico de um hospital universit?rio reconhecido pela assist?ncia human?stica prestada ?s parturientes e a percep??o das mulheres receptoras do cuidado acerca da empatia demonstrada no atendimento. Realizamos uma pesquisa de abordagem quanti/qualitativa, na qual participaram do estudo, os 47 profissionais que atuam no setor obst?trico (13 m?dicos, 12 enfermeiros, 22 t?cnicos de enfermagem) e uma amostra intencional de 101 mulheres atendidas por esses profissionais durante o per?odo do estudo. Dados foram coletados atrav?s das escalas Jefferson de Empatia dos Profissionais de Sa?de (EJEPS) e Percep??o do Paciente sobre a Empatia dos Profissionais de Sa?de (PPEPS) e duas quest?es abertas inicias, objetivando verificar as opini?es subjetivas sobre a empatia prestada durante o atendimento. Utilizamos an?lise estat?stica descritiva e inferencial para os dados quantitativos e an?lise tem?tica das respostas ?s quest?es abertas. Foram identificadas cinco categorias que representam os aspectos que os profissionais valorizam no relacionamento com as mulheres: envolvimento emocional, comunica??o, ambiente acolhedor, vis?o integral e o conhecimento t?cnico-cient?fico. Na an?lise quantitativa, o escore de empatia encontrado nos profissionais foi, em m?dia, de 120,40 , sendo o m?ximo poss?vel 140. Neste estudo, o EJEPS apresentou um coeficiente alfa de Cronbach de 0,83 demonstrando um n?vel aceit?vel de confiabilidade com essa popula??o. Consideramos, portanto, que esses profissionais apresentam um bom n?vel de empatia quando comparados com outras popula??es observadas com o EJEPS. Os resultados tamb?m demonstram que a empatia adquiriu maior n?vel entre as mulheres (p ≤ 0,05) e que os profissionais com maior jornada de trabalho tendiam possuir menores n?veis de empatia (r = -0,288; p ≤ 0,05). A an?lise das respostas subjetivas das mulheres indicam que elas est?o satisfeitas com o cuidado human?stico, mas identificam a exist?ncia de express?es de poder nos profissionais. Na percep??o das mulheres, n?o houve diferen?a na empatia demonstrada pela equipe m?dica e a de enfermagem conforme os escores m?dios no PPEPS (41,90 e 41,20 respectivamente).Diante desses resultados e considerando a relev?ncia da empatia para operacionaliza??o de uma assist?ncia voltada para os valores human?sticos, refor?amos a import?ncia da capacita??o dos profissionais que atuam no hospital em foco, abordando a empatia e aspectos globais da humaniza??o para melhor implementa??o de sua miss?o

xii, 163 p. / The principle of respect for autonomy has been the center of gravity for the doctor-patient relationship for forty years, replacing the previous defining concept of physician paternalism. In this work, I seek to displace respect for patient autonomy with narrative and phronesis as the skills that must be mastered by the physician to engender a successful therapeutic clinical relationship. Chapter I reviews the current state of affairs in the philosophy of medicine and the doctor-patient relationship and explains how and why autonomy has become so central to physicians' understanding of how to conduct a clinical encounter with a patient. Chapter II argues that "respect for autonomy," while remaining a valid rule to be considered in some clinical relationships, cannot be the central concept that defines the relationship both because it fails to describe accurately human selfhood and also because it empirically lacks universal applicability--many humans, and most seriously ill patients, actually lack autonomy. Shared decision making, an autonomy-based model of the doctor-patient relationship, suffers from this critique of autonomy as well as its own shortcomings in that it maintains a strict fact/value distinction that is untenable. Chapter III introduces narrative philosophy and its extrapolation, narrative medicine, as a possible alternative to an autonomy model of care. I defend a narrative view of selfhood, while recognizing that even if we are in some sense narratively constituted, this still leaves many questions regarding the relationship between story and self, particularly in a clinical encounter. In Chapter IV, I seek to limit the claims of narrative by arguing that story and self can never be fully equated and that narrative must be understood as demonstrating alterity rather than eliminating it. In Chapter V, a new conception of the physician's role in the doctor-patient relationship is presented, combining phronesis, or practical wisdom, with narrative skill in four aspects of the clinical encounter: diagnosis, treatment, assistance in medical decision making, and emotional support of the patient. / Committee in charge: Naomi Zack， Chairperson； Cheyney Ryan， Member； Mark Johnson， Member； Mary Wood， Outside Member

The purpose of this study was to investigate the attitudes and treatment knowledge of medical student professionals regarding rape victims. In addition to generating normative data for a population which, as a function of their vocation may come in contact with victims, comparisons were made between a sample of those beginning their medical education process and those at the end of training in order to measure change in treatment knowledge and attitudes towards rape victims which occur during medical school. Also investigated were differences which exist in the attitude and treatment knowledge measures for rape victims compared to other emergency room patient populations, and the effect of gender of the physician upon those measures. A final element investigated the physicians' perceptions of a "real" rape as it relates to those measures.

Bakgrund: Suicid innebär att en människa avsiktligt och självförvållat skadar sig vilket leder till döden. Snabba och oförväntat försämrade tillstånd och död kan upplevas som oro och stress hos sjuksköterskan. Samtidigt är det sjuksköterskans plikt att möta, samtala och tolka patienten då det är i vårdrelationen en förståelse kan skapas för patientens suicidtankar. Attityder, kontext, tolkning av människosyn präglas av hur sjuksköterskans förhåller sig till den suicidala patienten. Syfte: Syftet var att beskriva sjuksköterskors upplevelser och erfarenheter i relation till suicid och den suicidnära patienten. Metod: En systematisk integrativ litteraturöversikt har använts som metod. Både kvantitativa och kvalitativa artiklar har hämtats från databaserna Cinahl, PubMed och PsycInfo. Totalt inkluderades 13 artiklar i resultatet. Resultat: Tre huvudteman teman framkom i resultatet, Sjuksköterskans känslor i mötet med suicid, närhet och distans, samt att förstå suicidhandlingen. Känslor av skuld beskrevs som en konsekvent genomgående i mötet med den suicidala patienten. Även svårigheter i att reglera närhet och distans till patienten medförde en obalans i att distansera sig kontra att närma sig i mötet. Kontext och sociokulturell tillhörighet påverkade relationen mellan sjuksköterskan och patienten. Diskussion: I resultatdiskussionen har delar av resultatet diskuterats utifrån Patrica Benners omvårdnadsteori, det femte och sista stadiet. Det är viktigt att erbjuda sjuksköterskans möjlighet till vidare utbildning i bemötandet men också i de egna psykologiska processer som mötet med negativa känslor och eventuella trauma kan innebära. / Background: Suicide means that a person intentionally and self-inflicted injures himself, which leads to death. Rapid and unexpectedly worsening conditions and deaths can be experienced as nurses' anxiety and stress. At the same time, it is the nurse's duty to meet, talk and interpret the patient as it is in the care relationship that an understanding can be created for the patient's suicidal thoughts. Attitudes, context, interpretation of human view are characterized by how the nurse's attitude to the suicidal patient. Aim: To describe nurses' experiences and experiences in relation to suicide and the suicidal patient. Method: A systematic integrative literature review has been selected. Both quantitative and qualitative articles have been used from the databases Cinahl, Pubmed and PsycInfo Knalf's integrative. Theoretical starting point was based on Patricia Benner's nursing theory where Benner's last and fifth stages were discussed. Results: Three main themes emerged in the result, Nurse's feelings in the meeting with suicide, proximity and distance, and understanding the suicide act. Feelings of guilt were described as consistent throughout the encounter with the suicidal patient. Difficulties in regulating proximity and distance to the patient also led to an imbalance in distancing versus approaching the meeting. Context and sociocultural belonging influenced the relationship between the nurse and the patient. Conclusions: In the result discussion, parts of the result have been discussed based on Patrica Benner's nursing theory, the fifth and last stage. It is important to offer the nurse's opportunity for further education in the treatment, but also in the own psychological processes that the encounter with negative emotions and possible trauma can entail.

Bakgrund: Perioperativ oro hos barn förekommer hos upp uppemot sextio procent av alla barn som genomgår anestesi. Oron kan påverkas utifrån livssituation, fantasier, tankar och tidigare upplevelser i samband med sjukhusvård. Genom att kartlägga omvårdnadsinterventioner som minskar perioperativ oro hos barn, kan det förhoppningsvis bidra till en reflektion kring vård av barn i perioperativ miljö. Syfte: Att kartlägga omvårdnadsinterventioner som anestesisjuksköterskan kan använda sig av för att minska barns upplevelser av oro i samband med perioperativ vård. Metod: Deskriptiv litteraturstudie med induktiv ansats. Tjugofem artiklar analyserades med hjälp av Whittemore & Knafls (2005) analysmetod. Resultat: Att i den perioperativa vården använda omvårdnadsinterventioner för att minska barns oro är av stor vikt. Genom att låta barn bekanta sig med vårdmiljön eller låta dem distraheras med spel eller musik gav förutsättningar för att minska deras oro. Slutsats: Ett flertal omvårdnadsinterventioner har identifierats kunna minska barns upplevelse av perioperativ oro. Barn är individer och omvårdnadsinterventionerna behöver anpassas utifrån barnets aktuella behov och situation. / Background: Perioperative anxiety in children occurs in sixty percent of all children who undergoes anaesthesia. Anxiety can be affected by lives situations, fantasies, thoughts and earlier experiences from hospital care. By mapping nursing interventions that reduce perioperative anxiety in children, it can hopefully contribute to a reflection on he care of children in perioperative environments. Purpose: To map nursing interventions that the anaesthetic nurse can use to contribute to children's experience of reduced anxiety associated with perioperative care. Method: Descriptive literature study with an inductive approach. Twenty five articles were analysed using Whittemore & Knafl`s (2005) method of analysis. Results: Using nursing interventions in perioperative care to reduce children's concerns is of great importance. By letting children get acquainted with the care environment or letting them be distracted by games or music provided conditions to reduce their worries. Conclusion: A number of nursing interventions have been identified to reduce children's experience of perioperative anxiety. Children are individuals and nursing interventions need to be adapted based on the child's current needs and situation.

Bakgrund Bröstcancer är den form av cancer som drabbar flest kvinnor världen över. Dagens behandling med bland annat cytostatika är väldigt tuff och leder till många biverkningar och symtom som påverkar kvinnors livskvalitet negativ och detta kan leda till lidande. Bara i Sverige får cirka 8000 kvinnor en bröstcancerdiagnos per år. Det som redan är känt är att många kvinnor drabbas. Det som inte finns lika mycket information om är hur dessa kvinnor mår och hur dom upplever sin behandling samt sjuksköterskans omvårdnad. Syfte Syftet med denna studie var att belysa bröstcancerdrabbade kvinnors erfarenheter av cytostatikabehandling som grund för sjuksköterskans professionella ansvar att bidra till lindrat lidande. Metod Metoden för detta arbete var en litteraturöversikt. Databaserna PubMed och CINAHL användes för att söka fram artiklar, vilket resulterade till 18 vetenskapliga artiklar som kvalitetsgranskats och sammanställts i en matris. En integrerad analysmetod användes för att analysera och presentera datainformationen i resultatet.   Resultat Resultatet ledde fram till fyra kategorier: Fysiska aspekter som kan leda till sjukdomslidande; Psykiska aspekter som kan leda till livslidande; Behov av stöd vid lidande som kan uppstå vid cytostatikabehandling och Brist på information vid cytostatikabehandling som kan leda till vårdlidande. Slutsats Kvinnors erfarenheter av cytostatikabehandling visade på ett påtagligt lidande och en försämrad livskvalitet. För att minska lidande och skapa en vård som håller en god kvalitet är det mycket viktigt att jobba vidare med information och kunskap inom bröstcancervård. Kvinnorna behöver mer stöd, information och vägledning från hälso- och sjukvården för att kunna minska sina besvär och få en bättre förutsättning för att kunna återgå till ett vanligt liv. Detta kan leda till att fler kvinnor kommer att få en mer tillfredsställande vård än vad de upplever i dagsläget. / Background Breast cancer is the form of cancer that affects most women worldwide. Today's treatment with, for example, cytostatic drugs is very tough and leads to many side effects and symptoms that affect women's quality of life negatively and this can lead to suffering. In Sweden alone, 8,000 women receive a breast cancer diagnosis per year. What is already known is that many women suffer, what is not as much information about is how these women feel and how they experience their treatment and the nursing. Aim The purpose of this study was to elucidate breast cancer-affected women's experiences of cytostatic therapy as a basis for the nurse's professional responsibility to contribute to alleviated suffering. Method The method for this essay was a literature review. The databases used to attain articles was PubMed and CINAHL. Arton scientific articles’ quality was assessed and was assembled in a matrix. An integrated analysis was used to analyse and present the data information in the results. Results The result led to four categories: Physical aspects that can lead to illness; Mental aspects that can lead to life-affliction; Need for support for suffering that may occur during cytostatic therapy and Lack of information in cytostatic therapy that can lead to suffering from care. Conclusions Women's experiences with cytostatic treatment showed a marked suffering and a deteriorating quality of life. In order to reduce suffering and to create a quality care service, it is very important to continue working with information and knowledge in breast cancer care. Women need more support, information and guidance from the health care system in order to reduce their inconvenience and to have a better condition in order to return to normal life. This can lead to more women receiving more satisfactory care than they currently experience.