本研究針對工業電腦產業，探索其創新產品服務：快速客製化（半客製化）服務的兩大產品服務模組化系統SOM(System On Module)及接單設計服務DTOS(Design To Order Service)-客製底板CSB的客製化服務之間的關聯影響，及對快速客製化（半客製化）服務的影響及關聯性。本研究以個案訪談法，以研華科技為研究對象；加上部份的問卷調查，為主要的研究方法。 　　本研究歸納分析研究發現如下： 　　【研究發現1】共通性模組的共通性程度會影響快速客製化服務績效 　　【研究發現2】變異性模組的變異性程度會影響快速客製化服務績效 　　【研究發現3】模組的介面標準化程度會影響快速客製化服務績效 　　【研究發現4】設計延遲會影響快速客製化服務績效 　　【研究發現5】最佳資源統治形式會影響快速客製化服務績效 　　【研究發現6】接單後生產機制會影響快速客製化服務績效 　　【研究發現7】共通性模組的共通性程度會影響設計延遲 　　【研究發現8】變異性模組的變異性程度會影響最佳資源統治形式 　　【研究發現9】模組化是接單後生產機制的必備條件 　　研究結果發現：快速客製化服務是結合「快速設計客製化」及「大量客製化」的新興事業模式；並發現模組化及設計延遲理論對快速客製化服務的重大影響。 　　因此本研究建議：廠商應該致力於推動模組化系統SOM的產業標準化，運用延遲理論於接單設計DTOS及接單生產BTO服務，及運用交易成本理論於最佳資源統治形式來提高客製底板CSB快速客製化服務的績效。 / This research focused on studying the new business model for Fast Customization Service which is the combination of Fast Design Customization Service and Mass Customization Service. 　　The research result shows that Fast Customization Service is significantly influenced by “Modularity” and “Design Postponement” . 　　The Author suggests that the IPC makers should endeavor for promoting the industrial standardization of SOM (System On Module) , implementing Postponement theory into DTOS (Design To Order Service) and BTO (Build To Order) , and implementing Transaction-Cost Theory into the best Governance Structure .

The North House is a proof-of-concept prefabricated solar powered home designed for northern climates, and intended for the research and promotion of high-performance sustainable architecture. Led by faculty at the University of Waterloo, the development and design of the project involved a broad collaboration between faculty and students at the University of Waterloo, with Ryerson University and Simon Fraser University. The North House prototype competed in the U.S. Department of Energy’s Solar Decathlon in October of 2009. This thesis identifies the North House as a component-based building. It illustrates in detail the components of which the house is composed, the sequence by which they are assembled, and the details that allow for the building’s rapid assembly and disassembly. Finally, the thesis explores the possibilities afforded by componentbased architecture including adaptability, off-site fabrication and demountability. Drawing on this, the thesis projects future ways of designing buildings sustainable to both manufacture and operate.

The North House is a proof-of-concept prefabricated solar powered home designed for northern climates, and intended for the research and promotion of high-performance sustainable architecture. Led by faculty at the University of Waterloo, the development and design of the project involved a broad collaboration between faculty and students at the University of Waterloo, with Ryerson University and Simon Fraser University. The North House prototype competed in the U.S. Department of Energy’s Solar Decathlon in October of 2009. This thesis identifies the North House as a component-based building. It illustrates in detail the components of which the house is composed, the sequence by which they are assembled, and the details that allow for the building’s rapid assembly and disassembly. Finally, the thesis explores the possibilities afforded by componentbased architecture including adaptability, off-site fabrication and demountability. Drawing on this, the thesis projects future ways of designing buildings sustainable to both manufacture and operate.

Increasingly abundant access to data and cheaper display technology costs are creating an exciting opportunity to create new information awareness tools that can present information calmly through peripheral and ambient interfaces. These tools offer the potential to help people better manage their attention and to avoid information overload. Different people, however, have distinct information needs, and customizing these systems is often difficult. Existing interfaces typically provide too coarse or too fine a granularity of customization, resulting in tools that are too rigid or too difficult to configure. We present an extensively customizable information awareness system, The Buzz, that supports end users, tinkerers, and developers at using, modifying, creating, and sharing powerful and flexible customizations. These customizations are powerful in the sense that the user can control abstract behaviors of the system, and flexible in the sense that the complexity of the customization can vary with the power needed to express it. We further chart the broader information awareness customization space through the lens of existing customizable information tools. Through this analysis, we show that this system provides more extensive customization capabilities than other customizable awareness applications, without requiring significant programming.

Submitted by Nuno Silva (nunocornelio@gmail.com) on 2016-03-07T23:19:46Z No. of bitstreams: 1 TESE FINAL.pdf: 1881417 bytes, checksum: 59a1298247a5285570bd1218393ad090 (MD5) / Approved for entry into archive by Janete de Oliveira Feitosa (janete.feitosa@fgv.br) on 2016-08-01T14:58:26Z (GMT) No. of bitstreams: 1 TESE FINAL.pdf: 1881417 bytes, checksum: 59a1298247a5285570bd1218393ad090 (MD5) / Approved for entry into archive by Maria Almeida (maria.socorro@fgv.br) on 2016-08-02T14:02:11Z (GMT) No. of bitstreams: 1 TESE FINAL.pdf: 1881417 bytes, checksum: 59a1298247a5285570bd1218393ad090 (MD5) / Made available in DSpace on 2016-08-02T14:02:30Z (GMT). No. of bitstreams: 1 TESE FINAL.pdf: 1881417 bytes, checksum: 59a1298247a5285570bd1218393ad090 (MD5) Previous issue date: 2016-01-28 / This case study is based in Mundo Verde, a Brazilian natural products company, and its focused on the strategic decisions the company has to make to overcome the current problems. The case is built around three major theoretical perspectives: Competitive advantages from a Resource Based View, Brand Identity and Entrepreneurship. In the case is presented first the company, disclosing the necessary information to analyze and comprehend Mundo Verde, by accurately identifying the company´s competitive advantages. Next the student is presented to a narrative where the CEO of the company meets one of the franchisees in an attempt to find out more about the company´s issues and to see how the stores are working. Several scenarios are presented to the students which represent several possibilities of action, considering the company, the problems to be addressed and the objectives of the company.

Vårt samhälle är i ständig förändring. I början av förra århundradet var det industrialiseringen som stod för den stora förändringen, idag är det digitaliseringen. Som ett led till ökad digitalisering i skolan har läroplanernarevideratsför att förtydliga skolans uppdrag i att stärka elevers digitala kompetens. Syftet med denna studien var att undersöka hur lågstadielärare använder sig av digitala verktyg idag, samt vilka uppfattningar som finns om behov av kompetensutveckling för att undervisa utifrån den reviderade läroplanen. För att besvara studiens syfte har kvalitativa intervjuer genomförts, med tio lågstadielärare från tre skolor. Resultatet visar att samtliga lärare idag använder sig av digitala verktyg i matematikundervisningen och att de främst använder digitala verktyg för att variera undervisningen och öka elevers motivation. Vidare visar resultatet att frekventa användningsområdena för digitala verktyg i matematikundervisningen är vid digitala genomgångar, vid färdighetsträning, och för individanpassning. Trots att alla lärare idag använder digitala verktyg visar resultatet att det bland flertalet lärare finns en osäkerhet och ett kompetensutvecklingsbehov, för att känna säkerhet i att undervisa utifrån den reviderade kursplanen i matematik. Resultatet visar även att behov av kompetensutveckling och intresse för digital teknik har ett samband. / Our society is constantly changing. At the beginning of the last century there was industrialization that accounted for the great change, today it is digitization. As part of increased digitalization in schools, the curriculum has been revised to clarify the school's mission in strengthening students' digital skills. The purpose of this study was to investigate how teachers use digital tools today in mathematics education and what perceptions exist about the need for skills development to teach, based on the revised curriculum. In order to answer the purpose of the study, qualitative interviews have been conducted, with ten teachers from three schools. The result shows that all teachers today use digital tools in mathematics teaching and that they mainly use digital tools to vary teaching and increase student motivation. Furthermore, the result shows that the most common areas of use for digital tools in mathematics education are at digital reviews, for skills training, for deepening and for personalization. Although all teachers today use digital tools, the result shows that among the majority of teachers there is an uncertainty and skills development need, to feel safe in teaching based on the revised curriculum. The result also shows that digital skills and interest in digital technology seem to have a strong connection.

Made available in DSpace on 2016-06-02T19:06:22Z (GMT). No. of bitstreams: 1 6616.pdf: 3224245 bytes, checksum: 3bea5c064e483543e0961a78c51613d2 (MD5) Previous issue date: 2014-10-20 / Software as a Service (SaaS) represent a form of software distribution on demand and accessible via the Internet. The development of SaaS enables service users (tenants) to benefit from the low cost of deployment and maintenance. The Multi-Tenant (MT) architecture is often used in the development of SaaS, it allows the sharing of software and hardware resources, providing cost savings to the costumers and the service provider. A challenge that the SaaS developer has is to keep sharing the instance of the software in scenarios with tenants who have differing needs. In this project, to address the variability of tenants in SaaS MT were set some patterns, based on Software Product Lines techniques for customizing user interfaces, data, processes and permissions. A framework called FoSaaS (Framework of Software as a Service) has also been developed to support the use of patterns, providing support to developers in SaaS MT coding. In addition to allowing the customization of SaaS MT, experiments in this project indicated that patterns improve reuse, quality and productivity in developed SaaS MT. The applicability of the patterns was evidenced through real projects in developing commercial applications. / Softwares como um Serviço (SaaS) representam uma forma de distribuição de software sob demanda e acessíveis via Internet. O desenvolvimento de SaaS possibilita aos consumidores do serviço (tenants) se beneficiarem do baixo custo de implantação e manutenção. A arquitetura Multi-Tenant (MT) é frequentemente utilizada no desenvolvimento de SaaS, pois permite o compartilhamento de recursos de software e hardware, proporcionando a redução de custos ao consumidor e ao fornecedor do serviço. Um desafio que o desenvolvedor de SaaS tem é o de manter o compartilhamento da instância do software em cenários com tenants que possuem necessidades divergentes. Neste projeto, para tratar a variabilidade dos tenants em SaaS MT foram criados alguns padrões, com base em técnicas de linhas de produtos de software, para customização de interfaces de usuários, dados, processos e permissões. Um framework denominado FoSaaS (Framework of Software as a Service) também foi desenvolvido para apoiar o uso dos padrões criados fornecendo apoio aos desenvolvedores na codificação de SaaS MT. Além de permitir a customização de SaaS MT, experimentos realizados neste projeto indicaram que os padrões melhoram o reúso, a qualidade e a produtividade dos SaaS MT desenvolvidos. A aplicabilidade dos padrões foi evidenciada por meio da realização de projetos reais no desenvolvimento de aplicações comerciais.

The software development for mobile devices such as mobile phones, smartphones and tablets requires knowledge not only of processes but also related to software and hardware technology platforms of these devices. Continuous improvement in the performance of these platforms and the increasing demand for a variety of applications require a high competitiveness and, therefore, high levels of productivity and quality. In this scenario, agile methodologies are used and fit well to frequently changing requirements and to time to market. Among these methodologies, Scrum is one of the most accepted and used, contributing to the improvement of project management, team productivity, product quality and increasing the probability of project success. On the other hand, there is an increasing adoption of quality management methodologies such as Lean Six Sigma in Information Technology and Communication (ICT) organizations due to their proven results in improving processes development and quality of services and products developed. Methodologies such as Scrum and Lean Six Sigma have different goals, however, they can contribute together in the development of software for mobile devices. In literature, there are studies that propose the integration of agile methodologies and software quality, however, they have gaps regarding the possibility of systematic reuse of this integration, as well as in evaluating the use of these integrated methodologies. Thus, this paper proposes an evolution of an existing approach, called SLeSS, that integrates Scrum to Lean Six Sigma and has been used in the software customization for mobile phones. The evolution of this approach is to add software development in addition to customization and improve integration mechanisms initially proposed with a focus on evaluation of the practices and principles of Scrum from the use of techniques of Lean Six Sigma. This new version is applied in seven actual projects that are related to software development and customization for mobile devices and their results are also discussed in this dissertation. / O desenvolvimento de software para dispositivos mÃveis como smartphones, celulares e tablets requer conhecimento dos processos e das tecnologias relacionadas Ãs plataformas de software e de hardware desses dispositivos. A melhoria contÃnua no desempenho dessas plataformas e a demanda crescente por uma variedade de aplicaÃÃes impÃem uma alta competitividade e, por conseguinte, exigem nÃveis elevados de produtividade e de qualidade dos projetos de desenvolvimento. Nesse cenÃrio, as metodologias Ãgeis sÃo utilizadas por se adequarem bem Ãs frequentes mudanÃas de requisitos e Ãs demandas de prazo desse nicho de mercado. Dentre essas metodologias, o Scrum à uma das mais aceitas e utilizadas, contribuindo na melhoria da gestÃo de projetos, na produtividade do time, na qualidade dos produtos e no aumento da probabilidade de sucesso dos projetos. Por outro lado, hà uma crescente adoÃÃo de metodologias de gestÃo da qualidade como o Lean Six Sigma por organizaÃÃes da Ãrea de Tecnologia da InformaÃÃo e ComunicaÃÃo (TIC) devido aos seus resultados comprovados na melhoria dos processos de desenvolvimento e da qualidade dos serviÃos e dos produtos desenvolvidos. Metodologias como o Scrum e o Lean Six Sigma possuem objetivos distintos, entretanto, elas podem contribuir juntas no desenvolvimento de software para dispositivos mÃveis. Na literatura existem trabalhos que propÃem a integraÃÃo de metodologias Ãgeis e de qualidade de software, entretanto, esses trabalhos possuem lacunas no que tange a possibilidade de reuso sistemÃtico das mesmas bem como a avaliaÃÃo do uso dessas metodologias integradas. Este trabalho propÃe entÃo uma evoluÃÃo de uma abordagem jà existente, denominada SLeSS, que integra o Scrum ao Lean Six Sigma e que foi utilizada na customizaÃÃo de software para celulares. Essa evoluÃÃo visa ampliar a abordagem tanto para o desenvolvimento de software alÃm da customizaÃÃo quanto para melhorar os mecanismos de integraÃÃo inicialmente propostos com um foco na avaliaÃÃo das prÃticas e princÃpios do Scrum a partir do uso de tÃcnicas do Lean Six Sigma. Para avaliar a nova versÃo, ela à aplicada em sete projetos reais de desenvolvimento e customizaÃÃo de software para dispositivos mÃveis e seus resultados sÃo tambÃm discutidos nesta dissertaÃÃo.

Made available in DSpace on 2016-12-23T14:33:47Z (GMT). No. of bitstreams: 1 Pedro David Netto Silveira.pdf: 2518726 bytes, checksum: 98a8bbb142613c0374954e7487d18c2e (MD5) Previous issue date: 2012-04-16 / A crescente utilização dos ambientes virtuais colaborativos nas mais variadas formas destaca lacunas nos suportes tecnológicos atuais no que diz respeito à customização do ambiente e de sua interface. Esse fato incita a criação de novas propostas que atendam às necessidades ou preferências dos usuários de espaços virtuais. Este trabalho apresenta uma arquitetura de software que apoia a autoria na criação e edição de interfaces visuais dos espaços virtuais desenvolvidos a partir do MOrFEu, favorecendo a personalização dos ambientes e consequentemente gerando sua melhor adaptação aos estilos cognitivos de seus usuários. Os templates, instâncias de interfaces gráficas, são criados individualmente ou em conjunto. Seus usuários são ainda beneficiados com a possibilidade de sua reutilização e customização / The increasing use of collaborative virtual environments in many forms highlights gaps in current technological support with respect to customization of the environment and its interface. This fact urges the creation of new proposes to assist with the needs or preferences of virtual spaces participants. This work presents a software architecture that supports the authoring and editing in the creation of virtual spaces visual interfaces developed from MOrFEu, providing ways of customizing environments and, consequently, generating better adaptation to the cognitive styles of their users. The templates, instances of graphical user interfaces are created individually or with other users. Users are also benefited with the possibility of reuse and customization

Submitted by Ilan Dunaevits (idunaevits@hotmail.com) on 2013-03-22T19:14:59Z No. of bitstreams: 1 A Percepção de Privacidade do Internauta Brasileiro.pdf: 1113839 bytes, checksum: a92716256371e7219a19651dcecaa30d (MD5) / Approved for entry into archive by Janete de Oliveira Feitosa (janete.feitosa@fgv.br) on 2013-04-01T18:56:20Z (GMT) No. of bitstreams: 1 A Percepção de Privacidade do Internauta Brasileiro.pdf: 1113839 bytes, checksum: a92716256371e7219a19651dcecaa30d (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2013-04-02T12:38:48Z (GMT) No. of bitstreams: 1 A Percepção de Privacidade do Internauta Brasileiro.pdf: 1113839 bytes, checksum: a92716256371e7219a19651dcecaa30d (MD5) / Made available in DSpace on 2013-04-02T12:39:10Z (GMT). No. of bitstreams: 1 A Percepção de Privacidade do Internauta Brasileiro.pdf: 1113839 bytes, checksum: a92716256371e7219a19651dcecaa30d (MD5) Previous issue date: 2013-01-29 / Advances in information technology, especially in the virtual world, while creating new opportunities for businesses and more convenience to users, also generates conflicting interests between these two parties, emerging paradoxes in the relationship between them when it comes to personalization-privacy tradeoff. One of the consequences is the lack of consumer confidence in exposing their personal data in the online environment, which in turn, impacts the capacity of the e-commerce. One of the possible solutions pointed out by several scholars to manage the dilemma is to search for solutions that balance individual privacy and the needs for information disclosure. As part of this path, which looks for the meaning and value of privacy nowadays, are studies of typology, which, though numerically small — especially in the online environment — represent the efforts to arrive at a conceptualization of what is the nature of private. The typologies allow developing strategies and solutions in tune with the many social demands. The purpose of this study, therefore, is to replicate a particular model of privacy typology in Brazil. The choice fell on a study of Sheehan (2002), developed and tested in the U.S. environment. Translating the model to a group of 190 individuals in Brazil, we found that among the four studied variables (gender, age, education level and family income), only age was significant for privacy, with little more than 20% of variability. The level of education, which proved influential in American Internet users, did not show any relevance between the Brazilians. The differences in results can be attributed to several factors, with emphasis on the role played by cultural systems. Future studies should pursue such discrepancies to meet the challenge of privacy in the virtual field and benefit both individuals and the e-commerce. / O status tecnológico da sociedade contemporânea, imersa no mundo virtual, ao mesmo tempo que cria novas oportunidades para as empresas e mais comodidade aos usuários, também gera interesses conflitantes entre essas duas partes e incita ao surgimento de paradoxos na relação de ambas com a privacidade. Um dos reflexos desse cenário é a falta de confiança do consumidor em expor seus dados pessoais no ambiente on-line, o que, por sua vez, atua como um obstáculo ao pleno potencial do comércio eletrônico. Uma das possíveis saídas para o dilema, apontada por vários estudiosos, estaria na busca do chamado caminho virtuoso do meio, representado por soluções eficazes e satisfatórias para todas as instâncias envolvidas. Como parte de tal caminho, que configura um processo de conhecimento do sentido e do valor da privacidade nos dias atuais, encontram-se os estudos de tipologia, que, apesar de numericamente pequenos — sobretudo tendo a Internet como foco —, representam esforços para se chegar a uma conceituação sobre o que é a natureza do privado. Desse entendimento dependem a elaboração e a fundamentação de estratégias para o implemento de soluções em sintonia com as inúmeras demandas sociais de hoje. O objetivo do presente trabalho, portanto, é replicar um determinado modelo de tipologia de privacidade no cenário do Brasil após pesquisa do tema em nível global. A escolha recaiu sobre um estudo de Sheehan (2002), desenvolvido nos Estados Unidos junto a um público de intermautas. Na transposição do modelo para um grupo de 190 indivíduos no Brasil, verificou-se que, dentre as quatro variáveis abordadas no estudo original (gênero, idade, grau de escolaridade e renda familiar), apenas a idade teve significância para a privacidade, com pouco mais de 20% de variabilidade. Já o nível de escolaridade, que se mostrou importante no trabalho norte-americano, não apresentou qualquer relevância entre o público brasileiro. As divergências nos resultados podem ser atribuídas a diferentes fatores, com ênfase ao papel exercido pelos sistemas culturais. Considerá-las, pois, pode embasar futuros estudos que, à semelhança deste, procurem responder ao desafio da privacidade no campo virtual e beneficiem tanto indivíduos como o fortalecimento do e-commerce.