Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2018-01-16T17:43:07Z No. of bitstreams: 1 AdrianaGuedesCarlos_DISSERT.pdf: 1386517 bytes, checksum: 3f14fe29d0bf044bcbc31ba4d8e11a2f (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2018-01-19T16:12:57Z (GMT) No. of bitstreams: 1 AdrianaGuedesCarlos_DISSERT.pdf: 1386517 bytes, checksum: 3f14fe29d0bf044bcbc31ba4d8e11a2f (MD5) / Made available in DSpace on 2018-01-19T16:12:57Z (GMT). No. of bitstreams: 1 AdrianaGuedesCarlos_DISSERT.pdf: 1386517 bytes, checksum: 3f14fe29d0bf044bcbc31ba4d8e11a2f (MD5) Previous issue date: 2016-12-12 / Introdu??o: O Diabetes Mellitus (DM) ? fator de risco para quedas e seus agravos, devido ?s disfun??es dos sistemas sensoriais, motores e auton?micos, os quais ficam expostos ao descontrole do metabolismo dos carboidratos, comprometendo o Controle Postural (CP). Objetivos: Identificar os fatores cl?nicos, funcionais e psico-cognitivos que est?o associados ao decl?nio do CP em idosos com DM do tipo 2 (DM2). M?todo: Trata-se de um estudo observacional anal?tico de car?ter transversal em que foram avaliados 90 indiv?duos, dos sexos feminino e masculino, com idade igual ou superior a 60 anos. Os idosos foram avaliados por meio dos instrumentos Mini BESTest, Mini Exame do Estado Mental, Escala de Depress?o Geri?trica e WHODAS. Foram aplicados os testes de Mann-Whitney, de Kruskal-Wallis seguido do teste de Tukey e o Coeficiente de Correla??o de Spearman (?), p<0,05. Resultados: A amostra apresentou a maioria feminina (65,6%), com m?dia et?ria de 68,6 ?7,5 anos. Grande parte dos idosos relatou conhecer o diagn?stico da DM h? mais de dez anos (51,2%). A m?dia do Mini BESTest foi de (74,3%), o sistema com pior desempenho foi o de Respostas Posturais (57,1%), enquanto que a Orienta??o Sensorial obteve o melhor desempenho (89,8%). Ocorreram associa??es significantes entre a pontua??o total do Mini BESTest e as categorias das vari?veis: faixa et?ria (p<0,001), pr?tica regular de atividade f?sica (p=0,008), dor em MMII (p=0,019), quedas no ?ltimo ano (p=0,001), medo de quedas (p=0,035), tend?ncia a quedas (p=0,012), mobilidade e risco de quedas (p<0,001), queixa de tonturas (p=0,008) e sintomas depressivos (p=0,001). Correla??es significantes foram encontradas entre a pontua??o do Mini BESTest e as vari?veis quantitativas: idade (?= -0,391; p<0,001), n?mero de doen?as (?= -0,278; p=0,031), dor em MMII (?= -0,279; p=0,008), for?a de preens?o palmar (?= 0,227; p=0,033), Mini Exame do Estado Mental (?=-0,295; p=0,005), Escala de Depress?o Geri?trica (?=-0,389; p<0,001) e Desempenho Funcional (?= -0,504; p<0,001). Conclus?es: Pacientes com DM2 apresentam diversas complica??es, ? importante que se fa?a uma preven??o da doen?a. O idoso precisa receber orienta??es sobre o DM2 para que ele tenha uma melhor qualidade de vida. / Introduction: Diabetes Mellitus (DM) has been a risk factor for falls and its aggravations, due to the functional abnormalities of the sensorial, motor and autonomic systems, which are exposed to the lack of control of the carbohydrate metabolism, compromising the Postural Control (PC). To identify the clinical, functional and psycho-cognitive factors that are associated with the decline of PC in the elderly with type-2 DM (DM2). Objectives: To identify the clinical, functional and psycho-cognitive factors that are associated with the decline of PC in the elderly with type-2 DM (DM2). Method: This is an observational, cross-sectional, observational study in which 90 male and female individuals, aged 60 years or over were evaluated. The elderly were also evaluated through the Mini BESTest, Mini Mental State Test, Geriatric Depression Scale and WHODAS instruments. The Mann-Whitney tests, from Kruskal-Wallis followed by the Tukey's test and the Spearman's Correlation Coefficient (?), p <0.05, were applied. Results: The sample showed a female msjority (65.6%), with a mean age of 68.6 ? 7.5 years. Most of the elderly reported having been diagnosed with DM more than ten years ago (51.2%). The average of Mini BESTest was (74.3%), the worst performing session was Postural Responses (57.1%), while Sensory Orientation achieved the best performance (89.8%). There were significant associations between the total score of the Mini BESTest and the categories of variables: age range (p <0.001), regular physical activity (P = 0.021), pain in the lower limbs (p = 0.019), falls in the last year (p = 0.001), fear of falls (p = 0.006), P = 0.035), tendency to falls (p = 0.012), mobility and risk of falls (p <0.001), complaint of dizziness (p = 0.008) and depressive symptoms (p = 0.001). Significant correlations were found between the Mini BESTest score and the quantitative variables: age (? = -0.391, p <0.001), number of diseases (? = -0.278, p = 0.031), pain in MMII (? = -0.279; (P = 0.008), palmar grip strength (? = 0.227, p = 0.033), Mini Mental State Examination (? = -0.295, p = 0.005), Geriatric Depression Scale (? = -0.389, p <0.001) and Functional Performance (? = -0.504, p <0.001). Conclusions: The PC of elderly with type-2 diabetes mellitus is more compromised, is important to prevent the disease. The elderly need guidance on DM2 so that they have a better quality of life.

Made available in DSpace on 2014-12-17T14:46:37Z (GMT). No. of bitstreams: 1 CleaMCM.pdf: 417326 bytes, checksum: 8d51335e421592516c6f711c3decffed (MD5) Previous issue date: 2008-04-30 / Hansen?s disease is considered a serious public health problem. In 2006, the Ministry of Health reported that worldwide, Brazil ranked 2nd in the number of cases of the disease, surpassed only by India. The North region is the geographical area in Brazil that presents the most cases. In the state of Rio Grande do Norte, the disease is considered to be eliminated because its prevalence has been identified as 1 per 10.000 inhabitants, criteria established by the State Elimination Letter of 2005. Training programs have been offered by the Coordination for the Control of Hansen?s Disease Program of Rio Grande do Norte, PCH-RN since 1997, with the support of the English governmental agency Leprosy Relief Association, LRA, with no evaluation having been conducted. The objective of this study was to evaluate the training programs in clinical diagnosis of Hansen?s disease and their contribution to the detection of the disease in the state of Rio Grande do Norte. The study was conducted in seven municipalities that are known as Regional Public Health Units (URSAPs): S?o Jos? de Mipibu URSAP I, Mossor? URSAP II, Jo?o C?mara URSAP III, Caic? URSAP IV, Santa Cruz URSAP V, Pau dos Ferros URSAP VI and Natal, capital city of the State, in the Metropolitan Region. Physicians and nurses of the Family Health Program PSF were interviewed as to their perceptions of the implementation of the training program in clinica diagnosis of Hansen?s Disease conducted by the PCH-RN. They evaluated their own practice and the training program. These professionals presented a positive evaluation of the program and gave suggestions for future courses. The results of this study suggest the need for permanent education. Data of the disease obtained from the official records of the Secretariat of Health and from the interviews indicate that health education is the means to control Hansen?s disease effectively / A hansen?ase ? considerada um grave problema de sa?de p?blica, pois de acordo com dados do Minist?rio da Sa?de no ano de 2006, o Brasil posicionou-se em 2? lugar no mundo, em n?mero de casos da doen?a. A Regi?o Norte figura como a que mais apresenta casos. No Rio Grande do Norte, a hansen?ase j? ? considerada eliminada, pois possui menos de 1 caso/10.000 habitantes, segundo dados da carta de elimina??o de 2005. No Estado, treinamentos de cl?nica em hansen?ase tem sido oferecidos pela Coordena??o do Programa de Controle da Hansen?ase do Rio Grande do Norte (PCH-RN) desde 1997, com o apoio da organiza??o n?o governamental brit?nica The Leprosy Relief Association (LRA), sem nenhuma avalia??o ter sido realizada. O objetivo deste estudo foi avaliar o impacto do treinamento de cl?nica em hansen?ase e sua contribui??o para a detec??o da doen?a no Estado do Rio Grande do Norte. Para avaliar os treinamentos, foi escolhida a an?lise da interven??o. O estudo foi desenvolvido em sete munic?pios, os quais s?o as sedes das regionais de sa?de, atualmente designadas como Unidades Regionais de Sa?de P?blica (URSAPs), que s?o: S?o Jos? de Mipibu URSAP I, Mossor? URSAP II, Jo?o C?mara URSAP III, Caic? URSAP IV, Santa Cruz URSAP V, Pau dos Ferros URSAP VI e em Natal, a capital do Estado, que se localiza na regi?o metropolitana. Foram realizadas entrevistas com m?dicos e enfermeiros do Programa de Sa?de da Fam?lia (PSF), questionando as percep??es desses profissionais sobre a implementa??o do treinamento de cl?nica em hansen?ase, viabilizado atrav?s do Programa de Controle da Hansen?ase do Estado do Rio Grande do Norte. Os profissionais avaliaram a pr?pria pr?tica e o treinamento. Apresentaram uma avalia??o positiva e ofereceram sugest?es para os pr?ximos treinamentos. De acordo com os resultados deste estudo, h? necessidade da educa??o permanente. Tanto os dados oficiais sobre a doen?a apresentados pela Secretaria de Sa?de do Estado, quanto as respostas obtidas nas entrevistas, indicam que o caminho para o controle da hansen?ase, ? o da educa??o em sa?de

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-08-16T23:16:37Z No. of bitstreams: 1 AlbaKatarineMarquesDeCarvalho_DISSERT.pdf: 1247234 bytes, checksum: b85bd5646dfc9c53d3d74cc0ecf29578 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-08-24T20:19:48Z (GMT) No. of bitstreams: 1 AlbaKatarineMarquesDeCarvalho_DISSERT.pdf: 1247234 bytes, checksum: b85bd5646dfc9c53d3d74cc0ecf29578 (MD5) / Made available in DSpace on 2016-08-24T20:19:48Z (GMT). No. of bitstreams: 1 AlbaKatarineMarquesDeCarvalho_DISSERT.pdf: 1247234 bytes, checksum: b85bd5646dfc9c53d3d74cc0ecf29578 (MD5) Previous issue date: 2016-03-28 / O objetivo deste trabalho foi propor um Sistema de Avalia??o de Desempenho para os funcion?rios terceirizados do Restaurante Universit?rio da Universidade Federal do Rio Grande do Norte para suprir a aus?ncia de instrumentos avaliativos. Segundo os Contratos de Presta??o de Servi?o n?050/2010 e n?055/2011 da UFRN com a SAFE LOCA??O DE M?O DE OBRA LTDA ME, cabe ? empresa contratada promover avalia??es peri?dicas do desempenho funcional dos funcion?rios terceirizados, por?m a avalia??o n?o ? realizada. O processo de avalia??o de desempenho serve para avaliar se os funcion?rios est?o desempenhando suas tarefas de acordo com os objetivos e metas das organiza??es, al?m de auxiliar na detec??o de falhas do servi?o e de demandas de capacita??o dos funcion?rios, contribuindo, desta forma para melhorar as condi??es de trabalho e o desempenho global das organiza??es. Para a elabora??o da proposta de avalia??o, optou-se pela participa??o de todos os envolvidos, funcion?rios e gestores do RU. Na coleta de dados, inicialmente, foram entrevistados funcion?rios terceirizados e servidores da gest?o do restaurante a fim de levantar as percep??es existentes sobre aspectos da avalia??o de desempenho. A partir destes dados e da observa??o da rotina do servi?o, elaborou-se uma proposta de sistema de avalia??o de desempenho que foi apreciada, criticada e ajustada pelos atores envolvidos (funcion?rios e gestores) para formula??o definitiva do instrumento. O trabalho tamb?m apresenta as etapas necess?rias ? implementa??o do Sistema de Avalia??o de Desempenho. O sistema de avalia??o de desempenho proposto ? poss?vel de ser aplicado com a UFRN assumindo este processo, ap?s modifica??es de cl?usulas do contrato e aprova??o pelo CONSAD. Pode tamb?m servir de exemplo para outras unidades que trabalham com a presta??o de servi?os terceirizados viabilizando assim que a avalia??o de desempenho possa fazer parte da pol?tica de gest?o de todas as pessoas que trabalham na UFRN. / The aim of this study was to propose a Performance Evaluation System for outsourced employees of the University Restaurant of the Federal University of Rio Grande do Norte to supply the lack of evaluative instruments. According to Provision of Services Contract n?050/2010 and n?055/2011 of FURN with SAFE LOCA??O DE M?O DE OBRA LTDA ME, it is the hired company to promote periodic functional performance evaluation of the outsourced employees, but this is not done. The performance evaluation process serves to evaluate if the employees are making their tasks according to the organizations? objectives and goals, besides that helps to find service failures and capacity of employees demands, thus contributing to improve work conditions and the global performance of the organizations. To elaborate the proposal of evaluation, it was chosen an action research with the participation of all stakeholders, employees and managers from UR. On data collect, first, outsourced employees and management servers were interviewed, in order to raise existing perceptions about performance evaluation aspects. From these data and the work routine observation, a proposal of performance evaluation was elaborated, that was appreciated, criticized and adjusted by the actors involved (employees and managers) to the final formulation of the instrument. This study also presents the necessary steps to the implementation of the Performance Evaluation System. The proposed Performance Evaluation System can be applied to the FURN assuming this process, after modification of contract terms and the approval by the ADCON. It also can serve as an example to others units that works with the provision of outsourced services, enabling so the performance evaluation to be part of the management policy of all people working in FURN.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-08-29T20:04:05Z No. of bitstreams: 1 LuizaDelamorBraga_DISSERT.pdf: 4585980 bytes, checksum: d326384d60c91e45c1baa21eecdf9da1 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-09-05T23:25:49Z (GMT) No. of bitstreams: 1 LuizaDelamorBraga_DISSERT.pdf: 4585980 bytes, checksum: d326384d60c91e45c1baa21eecdf9da1 (MD5) / Made available in DSpace on 2016-09-05T23:25:49Z (GMT). No. of bitstreams: 1 LuizaDelamorBraga_DISSERT.pdf: 4585980 bytes, checksum: d326384d60c91e45c1baa21eecdf9da1 (MD5) Previous issue date: 2016-04-28 / A necessidade de melhoria do desempenho das atividades do Estado ? uma preocupa??o presente na gest?o p?blica brasileira. Diante de muitas normas a serem cumpridas e da diversidade dos servi?os prestados, os gestores p?blicos necessitam de ferramentas que os auxiliem nessa ?rdua miss?o. A Se??o de Subsist?ncia da Base A?rea de Natal possui atividades operacionais e administrativas e necessita de uma ferramenta estrat?gica para gerir essas atividades. Nesse sentido, os estudos sobre o uso do Balanced Scorecard em organiza??es p?blicas no Brasil apontam a viabilidade de sua utiliza??o para a melhoria do desempenho organizacional, todavia deve haver uma adapta??o de sua metodologia para eliminar disfun??es comumente encontradas. A fim de melhorar o desempenho de um setor conciliando as atividades operacionais, administrativas e seu inter-relacionamento, o presente estudo intenta propor a implanta??o do BSC para apoiar a tomada de decis?es com vistas ? melhoria do desempenho. Isso se dar? por meio da cria??o do mapa estrat?gico e defini??o dos objetivos estrat?gicos do setor, da dissemina??o desses objetivos estrat?gicos, da determina??o de indicadores adequados que proporcionem informa??es para que as decis?es sejam tomadas pautadas na miss?o do setor e do planejamento das a??es de forma que elas ocorram com a aloca??o de recursos e no momento adequados. Ser? utilizada a pesquisa do tipo bibliogr?fica para a constru??o do modelo e ser? proposto o monitoramento de forma sist?mica para sua implementa??o. Ap?s essas etapas, haver? um projeto de interven??o para a implementar do BSC na Se??o de Subsist?ncia da Base A?rea de Natal. / The need to improve the performance of government activities is a concern present in the Brazilian public management. Before many standards to be met and diversity of services, public managers need tools to assist in this difficult task. The Subsistence Section of the Natal Air Force Base has operational and administrative activities and needs a strategic tool for managing these activities. In this direction, studies on the use of the Balanced Scorecard in public organizations in Brazil point to the feasibility of its use for improving organizational performance, however there should be an adaptation of the methodology to eliminate dysfunctions commonly found. In order to improve the performance of a sector reconciling the operational activities, administrative issues and its interrelationship, this study seeks to put forward the implementation of the BSC to support decision-making in order to improve performance. This aim will be achieved through the creation of a strategic map and definition of the strategic objectives of the sector, the spread of these strategic objectives, the definition of proper indicators that provide information so that decisions are taken guided by the sector's mission and by the planning, in a way they occur with the allocation of resources and at proper time. The research will apply the bibliographical methodology for the model development, and a systemic monitoring will be proposed for its implementation. Following these steps, there will be an intervention project to implement the BSC in Subsistence Section of Natal Air Force Base.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2016-10-14T21:35:45Z No. of bitstreams: 1 SilviaAparecidaDeOliveiraDeAlencarMatos_DISSERT.pdf: 7293599 bytes, checksum: 1008edea07585b4c75bbe9da97c7d749 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2016-10-14T21:47:54Z (GMT) No. of bitstreams: 1 SilviaAparecidaDeOliveiraDeAlencarMatos_DISSERT.pdf: 7293599 bytes, checksum: 1008edea07585b4c75bbe9da97c7d749 (MD5) / Made available in DSpace on 2016-10-14T21:47:54Z (GMT). No. of bitstreams: 1 SilviaAparecidaDeOliveiraDeAlencarMatos_DISSERT.pdf: 7293599 bytes, checksum: 1008edea07585b4c75bbe9da97c7d749 (MD5) Previous issue date: 2014-08-26 / Motivados pela descoberta em literatura de que usu?rios revelavam relut?ncia em comprar via aplicativos m?veis (m-commerce) em smartphones, tivemos como primeira inten??o utilizar a t?cnica de Avalia??o Cooperativa com usu?rios para investigar a usabilidade nestes ambientes de compra. Uma das etapas da Avalia??o Cooperativa ? a elabora??o de uma lista de tarefas que o usu?rio deve realizar para avaliar a interface. Fez-se necess?rio, ent?o, definir as tarefas que deveriam compor a avalia??o de usabilidade. Procuramos, sem ?xito, um processo de compra em aplicaivos para smartphones a fim de definir quais tarefas deveriam ser testadas pelos usu?rios. Encontramos, em literatura, somente processos de compra para sites. Com a participa??o de usu?rios adaptamos, ent?o, um dos processos de compra para sites ao contexto do site da Livraria Saraiva, objeto eleito para viabilizar o nosso estudo. Com este novo processo de compra para o contexto do site da Livraria Saraiva, verificamos se as etapas de compra eram correspondentes ?quelas referentes ao aplicativo m?vel para smartphones da mesma livraria. Verificadas as discrep?ncias, finalmente propusemos, junto com usu?rios, um processo de compra m?vel em aplicativos para smartphones no ambiente da Livraria Saraiva. A partir deste diagrama, fizemos uma Avalia??o Cooperativa no aplicativo de m-commerce da referida livraria. Este trabalho resultou na elabora??o, com a participa??o dos usu?rios, de um processo de compra considerando as etapas de compra que refletissem a forma de comprar dos usu?rios, quando est?o diantes da interface de aplicativos m?veis de m-commerce desenvolvidas para smartphones, o que orientou a avalia??o da usabilidade na interface do aplicativo m?vel de m-commerce da Livraria Saraiva e, poder? servir a outros estudos, tanto como base metodol?gica quanto como diagrama de aplica??o em interfaces an?logas. Ainda, os resultados nos fizeram concluir que incluir os usu?rios na avalia??o de interfaces deve, se poss?vel, tamb?m pressupor a inclus?o dos mesmos no ajuste dos par?metros dos instrumentos que ser?o usados na avalia??o. ABSTRACT: We were motivated to do this work because we have found in literature about m?commerce most users revealed reluctance to buy via mobile applications in smartphones. At first we meant to use the technique of cooperative evaluation with users to investigate the usability of these shopping environments in mobile applications to smartphones. One of the steps of cooperative evaluation is the preparation of a tasks list which the user must do to evaluate the interface. It was necessary, then, to define the tasks which should compose the usability evaluation. A purchasing process in applications for smartphones was seeked, unsuccessfully, in order to define which tasks should be tested by the users. In the wide information source we only found site?s process of purchase. We made some changes for sites in the purchasing context of the site of Saraiva Bookstore with the participation of users, then, the elected object to enable this study. With this new diagram for the context of Saraiva Bookstore's site, it was checked if the steps were corresponding in the mobile application for smartphones of the same bookstore. The discrepancies were verified and it was proposed, with the users, a diagram for the purchasing process in applications for smartphones in Saraiva bookstore's shopping environment. Based on this diagram we have defined which tasks should be tested by users and the cooperative evaluation was made in the application of m-commerce of this bookstore. This work led to the development, with the users, of a diagram with purchasing steps and these steps reflected the way users purchase when they were faced to m-commerce mobile applications developed for smartphones. The purchase process diagram guided the cooperative evaluation with the application of m?commerce studied and helped us to conclude that including users in the evaluation of interfaces should, if possible, also mean to include them in the construction of their own instruments. This led to the develop steps of purchasing process, with the participation of the users considering buying which reflected the way users buy when they have to use m?commerce applications developed for smartphones mobile interface and this guided the evaluation of the usability of mobile application m-commerce Saraiva interface. This study may be applied to other studies, both as a methodological basis and as well as a diagram analogous application interfaces. Still, the results have made us conclude including users in the evaluation of interfaces should, if possible, also assume their inclusion in adjusting the parameters of the instruments which will be used in the evaluation of the interface.

Submitted by Gustavo Gomes (gustavolascasas@gmail.com) on 2013-08-23T14:24:23Z No. of bitstreams: 2 Uma an??lise da usabilidade do portal do Tribunal de Contas do Estado.pdf: 3801976 bytes, checksum: adc8d2a934435e1b3eb2cb79471e36a4 (MD5) license_rdf: 22192 bytes, checksum: 16508d913bcfe515c0f9e2bdf06ca16d (MD5) / Approved for entry into archive by Roger Guedes (roger.guedes@fjp.mg.gov.br) on 2013-08-23T16:00:02Z (GMT) No. of bitstreams: 2 Uma an??lise da usabilidade do portal do Tribunal de Contas do Estado.pdf: 3801976 bytes, checksum: adc8d2a934435e1b3eb2cb79471e36a4 (MD5) license_rdf: 22192 bytes, checksum: 16508d913bcfe515c0f9e2bdf06ca16d (MD5) / Made available in DSpace on 2013-08-23T16:00:02Z (GMT). No. of bitstreams: 2 Uma an??lise da usabilidade do portal do Tribunal de Contas do Estado.pdf: 3801976 bytes, checksum: adc8d2a934435e1b3eb2cb79471e36a4 (MD5) license_rdf: 22192 bytes, checksum: 16508d913bcfe515c0f9e2bdf06ca16d (MD5) Previous issue date: 2008 / Funda????o Jo??o Pinheiro / E not??vel o desenvolvimento do controle social na gest??o publica brasileira, que toma-se poss??vel mediante a disponibiliza????o de informa????o acerca dos atos governamentais pelo pr??prio governo. Com o desenvolvimento das tecnologias de informa????o e a cria????o de portais de governo o exerc??cio do controle por parte do cidad??o vem tomando-se tarefa menos ??rdua. Observado este contexto, o presente trabalho prop??e uma an??lise da usabilidade do portal do Tribunal de Contas do Estado de Minas Gerais, no que se refere aos aspectos formais de disponibiliza????o da informa????o, com vistas a proporcionar reflex??es acerca do estabelecimento de um canal de comunica????o efetivo entre o governo e os cidad??os para o controle social. A pesquisa apontou evidencias de a????es voltadas para melhorar a usabilidade dos portais de governo e verificou que a Administra????o Publica tem trabalhado na disponibiliza????o de informa????es e servi??os a sociedade atrav??s do uso da tecnologia da informa????o e comunica????o. Contudo, conclui-se que o controle social atrav??s do uso dessa tecnologia requer ainda um esfor??o conjunto do governo e da pr??pria sociedade, al??m de um maior respaldo legal que garanta a efetiva implanta????o de procedimentos e a????es neste sentido. / It's remarkable the social control development at the Brazilian public management system,made possible through information about governamental acts by the government itself. With the evolution of infonnation technology and the creation of govern web portals, the control by the citizens becomes an easier task. Based in this context, this work proposes an analysis of the usability of the portal of the Court of Accounts of the State of Minas Gerais, with regard to the formal aspects of making the information available, with a view to providing ideas about the establishment of an effective channel of communication between the government and citizens for social control. The research showed evidence of actions geared to improve the usability of government portals and found that the Government has worked in the provision of information and services to society through the use of infonnation technology and communication. However, it appears that social control through the use of this technology still requires a joint effort of government and of society itself, as well as a greater legal support to ensure the effective implementation of procedures and actions in this direction. / Governo e Pol??tica

Submitted by Alexandre Soares (alexandredesoares@yahoo.com.br) on 2016-08-25T13:32:23Z No. of bitstreams: 1 kariny_ferreira_moreira.pdf: 704247 bytes, checksum: 3674bfe36cc3e9be9a82f1bbfa71c745 (MD5) / Approved for entry into archive by Rodrigo Martins Cruz (rodrigo.cruz@ufvjm.edu.br) on 2016-09-08T18:43:13Z (GMT) No. of bitstreams: 1 kariny_ferreira_moreira.pdf: 704247 bytes, checksum: 3674bfe36cc3e9be9a82f1bbfa71c745 (MD5) / Made available in DSpace on 2016-09-08T18:43:13Z (GMT). No. of bitstreams: 1 kariny_ferreira_moreira.pdf: 704247 bytes, checksum: 3674bfe36cc3e9be9a82f1bbfa71c745 (MD5) Previous issue date: 2015 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior (CAPES) / A busca por alimentos alternativos dentro da nutri??o animal tem crescido bastante em virtude da demanda por alimentos vi?veis economicamente e oferta de coprodutos agroind?strias. Assim, objetivou-se com o presente trabalho avaliar a substitui??o, em n?veis crescentes: 0, 25, 50, 75% da prote?na do concentrado pela prote?na bruta oriunda do farelo de crambe em dietas destinadas a cordeiros confinados. Durante todo per?odo experimental os animais receberam dietas contendo 50% de volumoso e 50% de concentrado. Foram utilizados 24 cordeiros machos SRD, n?o castrados, com idade m?dia inicial de quatro meses e peso vivo m?dio inicial de 17,50?3,90 kg distribu?dos em delineamento inteiramente casualizado com seis repeti??es por tratamento confinados individualmente. Os animais foram pesados para avalia??o de ganho de peso (GP), ganho m?dio di?rio (GMD), efici?ncia alimentar (EA) e convers?o alimentar (CA) havendo controle di?rio de consumo individual. Em rela??o aos fatores antinutricionais causados pelos glicosinolato coletou-se amostras de sangue a cada 15 dias para avaliar os poss?veis efeitos hep?ticos atrav?s da enzimas alanina aminotransferase (ALT) e aspartato aminotransferase (AST) e para determina??o de nitrog?nio ur?ico s?rico. Foi realizado ensaio de cinco dias em que se avaliou-se a digestibilidade aparente total atrav?s de coleta total de fezes e consumo de nutrientes. Foram realizadas coletas spot de urina para a determina??o dos derivados de purina, efici?ncia de s?ntese de prote?na microbiana, teor de nitrog?nio ur?ico da urina e balan?o de nitrog?nio. Todos os ingredientes da dieta, sobras e fezes foram submetidos ?s an?lises para quantifica??o dos componentes nutricionais. Os resultados foram submetidos ? an?lise de vari?ncia e estudo de regress?o adotando-se o n?vel de signific?ncia de 5%, utilizando-se o programa SAS. N?o foi observado efeito dos n?veis de farelo de crambe nas dietas para ganho m?dio di?rio, efici?ncia alimentar e convers?o alimentar. Houve efeito linear decrescente em kg.dia-1 para o consumo de MS, MO, PB e CNFcp. N?o houve efeito das dietas para digestibilidade aparente da MS, MO, PB, FDNcp EE, CNFcp e CHOT. Verificou-se efeito linear crescente para os valores de efici?ncia de s?ntese microbiana em gPBmic.100gNDT-1consumido. N?o houve altera??o da atividade das enzimas hep?ticas AST e ALT. Para realizar as an?lises econ?mico-financeiras foram considerados o perfil tecnol?gico, indicadores de tamanho, indicadores zoot?cnicos e indicadores econ?micos dos sistemas de produ??o associados a diferentes estrat?gias nutricionais. Foram utilizados os dados de desempenho do presente estudo sendo consideradas as estruturas de avalia??o de custos de produ??o em custo efetivo, custo operacional total, custo total, margem bruta, margem l?quida, lucro e a taxa de retorno do capital investido. Contudo estrat?gia nutricional com inclus?o de 25% de PB do farelo de crambe (25FC) proporcionou maior n?mero de ciclos de termina??o por ano culminando em maior n?mero de animais vendidos. Verificou-se que a estrat?gia nutricionaal com inclus?o de 75% de PB do farelo de crambe (75FC) foi respons?vel pelo menor custo com a alimenta??o dos animais sendo ambas as estrat?gias 25FC e 75FC as mais rent?veis apresentando maiores valores da taxa de retorno do capital investido de 13,57% e 17,84% respectivamente. Todas as estrat?gias alimentares proporcionaram margem bruta e l?quida positiva, com m?dia de R$54326,60 ao ano e R$39643,54 ao ano, respectivamente. Pode-se concluir que o farelo de crambe, oriundo da produ??o de biodiesel, pode ser utilizado como alimento alternativo prot?ico podendo substituir em at? 75% da PB do concentrado da dieta por n?o interferir nas vari?veis de desempenho produtivo e na efici?ncia de s?ntese de prote?na microbiana apesar de causar a redu??o no consumo de MS e PB. Da mesma maneira, o aumento do consumo de glicosinolato, presente do farelo de crambe n?o causou aumento nas enzimas hep?ticas AST e ALT. A utiliza??o de at? 75% de substitui??o da prote?na do concentrado oriunda do farelo de crambe na produ??o de cordeiros de corte ? economicamente vi?vel permitindo a viabilidade da atividade em curto e ou longo prazo. / Disserta??o (Mestrado) ? Programa de P?s-Gradua??o em Zootecnia, Universidade Federal dos Vales do Jequitinhonha e Mucuri, 2015. / The search for alternative food in animal nutrition has grown considerably due to economically viable food supply demand, and offer of agro-industries co-products. The aim of the present study was to evaluate the replacement, at increasing levels: 0, 25, 50, 75% of feed concentrate protein, for crude protein derived from the crambe meal in diets designed to lambs. Throughout the trial period, animals were fed with a diet containing 50% roughage, and 50% concentrate. They were used 24 lambs, male not castratedbwith initial age of four months, and average body weight of 17.50 ? 3.90kg, distributed in a completely randomized design, composed with six replicates per treatment confined individually.The animals were weighed for further evaluation of weight gain (WG), average daily gain (ADG), feed efficiency (EA), and feed conversion (FC) with daily control of individual consumption. Regarding antinutritional glucosinolates factors, blood samples were collected on taken every 15 days to avaluate the possible effects caused by the liver, through the enzymes measured glucosinate aspartate aminotransferase (AST), and alanine aminotransferase (ALT) for determination of serum urea nitrogen. It was carried out apparent total digestibility assay, during five consecutive days, total and individual fecal where collected. Spot urine collections, for the purine derivatives determination, microbial protein synthesis efficiency, urea nitrogen and nitrogen balance. The results were submitted to analysis of variance compared by regression adopting the significance level of 5% using the SAS program. There was no effect of crambe meal levels in the diets for daily mean gain, feed efficiency, and feed conversion. A decreasing linear effect kg day-1 in DM, OM, CP, and CNFcp intake. There was increasing linear effect for microbial synthesis efficiency values at gPBmic.100gNDT-1 intake. There was no change in liver enzyme AST and ALT activity. To conduct the economic and financial analyzes, were considered the technological profile, size indicators, zootechnical indicators, and economic indicators of different feeding strategies. production costs for Structural Assessment in cost effective, total operating cost, total cost, gross margin, net margin, profit, and the rate of return on invested capital were considered. However, nutrional strategy with the inclusion of 25% CP crambe meal (25FC) provided a greater number of production cycle per year, culminating in more animals. It was found that the nutritional strategy with inclusion of 75% CP crambe meal most cost effective, and with greater values of capital invested return rate, 13.57%, and 17.84%, respectively. All food strategies provided positive gross and net margin, avering R$ 54,326.60 per annum and R$ 39,643.54 per annum respectively. It can be concluded that crambe meal, derived from biodiesel production, can be used as an alternative food protein, and can replace up to 75% protein diet not interfer in the productive performance, and in microbial protein synthesis efficiency despite to cause a reduction in the consumption of DM, and CP. Likewise, increasing glucosinate, coming from the crambe meal didn?t cause animals no increase in liver enzymes AST and ALT within studied levels. The use of 75% replacement of the concentrated protein derived with crambe mealbran the production cutting is economically viable enabling the viability in the short or long-term activity.

Data de aprova??o ausente. / Submitted by Jos? Henrique Henrique (jose.neves@ufvjm.edu.br) on 2017-05-05T15:35:00Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) cristhiane_rodrigues_soares_leao.pdf: 3073502 bytes, checksum: 6c4d67183737f3e969b192f57c6b4415 (MD5) / Approved for entry into archive by Rodrigo Martins Cruz (rodrigo.cruz@ufvjm.edu.br) on 2017-05-16T18:33:53Z (GMT) No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) cristhiane_rodrigues_soares_leao.pdf: 3073502 bytes, checksum: 6c4d67183737f3e969b192f57c6b4415 (MD5) / Made available in DSpace on 2017-05-16T18:33:53Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) cristhiane_rodrigues_soares_leao.pdf: 3073502 bytes, checksum: 6c4d67183737f3e969b192f57c6b4415 (MD5) Previous issue date: 2016 / O ensino superior no Brasil passa desde a nova Lei de Diretrizes e Bases da Educa??o Nacional (LDB) em 1996 por grandes mudan?as, como o aumento nos n?meros de cursos e Institui??es de Ensino Superior ? IES. Segundo os dados do Censo da Educa??o Superior em 2013, realizado pelo INEP, s?o mais 2.300 IES em todo Brasil. O curso de Administra??o ? um exemplo dessa expans?o, pois em 1960 existiam 31 institui??es que ofereciam tal curso, e em 2013 esse n?mero passou para mais de 1.500 IES e no Estado de Minas Gerais est?o presentes 204 dessas institui??es. Cresce tamb?m os estudos a respeito do processo ensinoaprendizagem e a avalia??o do discente no ensino superior. ? na escola que todos os aspectos do ser humano se socializam e quem conduz esse processo ? o professor. A inova??o na pr?tica de ensino e de avalia??o da aprendizagem est? no compartilhamento com o aluno, tornando-o, al?m de sujeito principal na apropria??o dos saberes da profiss?o, tamb?m um parceiro na constru??o do conhecimento. O objetivo desse trabalho foi identificar e analisar as pr?ticas docentes dos professores dos cursos de Administra??o do Vale do Mucuri entre 2006 e 2015, e sua correla??o com sua forma??o profissional. Quanto ? metodologia, a pesquisa teve abordagem quali-quantitativa, quanto aos objetivos foi descritiva e explicativa. Foi aplicado um question?rio online com quest?es fechadas de m?ltipla escolha aos administradores que atuam como docentes em disciplinas do n?cleo profissionalizante dos cursos presenciais em Administra??o do Vale do Mucuri. Ficou constatado que os mesmos apresentam tr?s caracter?sticas importantes: n?o exercem a doc?ncia superior exclusivamente; sinalizaram que criam seu material did?tico; e procuram construir seu pr?prio conhecimento. Utilizam da aula expositiva para explana??o do conte?do, com apoio de slides de pr?pria autoria. Realizam a avalia??o da aprendizagem do discente atrav?s de provas escritas e trabalhos individuais e em grupo. Como resultado verificou-se que as pr?ticas docentes nos cursos de Administra??o do Vale do Mucuri n?o t?m correla??o com perfil do professor, seja nos aspectos: forma??o, tempo de doc?ncia ou tipo de institui??o que trabalha. / Disserta??o (Mestrado Profissional) ? Programa de P?s-Gradua??o em Educa??o, Universidade Federal dos Vales do Jequitinhonha e Mucuri, [2016]. / University education in Brazil goes through great changes since the implementation of the new Law of Guidelines and Bases of Brazilian National Education (LDB) in 1996, such as the increase of the number of courses and Higher Education Institutions - IES. According to data from the Census of Higher Education in 2013, conducted by INEP there are over 2.300 Higher Education Institutions - IES throughout Brazil. The business course is an example of this expansion, since in 1960 there were 31 institutions that offered such a course, and in 2013 that number passed to more than 1.500 IES and in the State of Minas Gerais there are 204 of these institutions. There are also studies on the teaching-learning process and the student's evaluation in higher education. It is at school that all aspects of human socialize and who leads this process is the teacher. The innovation in the practice of teaching and learning assessment happens when it is shared with the student, making him/her, not only the main subject in the appropriation of knowledge of the profession, but also a partner in the construction of knowledge. The aim of this study was to identify and analyze the teaching practices of business courses teachers around Vale do Mucuri ? MG, between 2006 and 2015, and their correlation with their training. As for the methodology, the research had a qualitative and a quantitative approach, as for the objectives this study was descriptive and explanatory. An online questionnaire with multiple-choice questions was applied to businesspeople who act as professors in presential business courses in the entire Vale do Mucuri. It was demonstrated that they have three important characteristics: they do not only teach at universities; They signaled that they create their own teaching material;and try to build their own knowledge about the subject they teach. They usually lecture to explain the content to students, with the support of their own PowerPoint slides. They carry out the student learning assessment through written tests, individual and group work. As a result it was found that the teaching practices in Vale do Mucuri do not correlate with teacher profile, be it in the training and teaching experience aspects or type of institution that a professor works.

Submitted by Jos? Henrique Henrique (jose.neves@ufvjm.edu.br) on 2017-09-26T19:55:30Z No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) sandra_patricia_oquendo_bedoya.pdf: 1351045 bytes, checksum: 4f59eabf4620d98ffef27ef95fdbb51e (MD5) / Approved for entry into archive by Rodrigo Martins Cruz (rodrigo.cruz@ufvjm.edu.br) on 2017-10-09T13:52:44Z (GMT) No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) sandra_patricia_oquendo_bedoya.pdf: 1351045 bytes, checksum: 4f59eabf4620d98ffef27ef95fdbb51e (MD5) / Made available in DSpace on 2017-10-09T13:52:44Z (GMT). No. of bitstreams: 2 license_rdf: 0 bytes, checksum: d41d8cd98f00b204e9800998ecf8427e (MD5) sandra_patricia_oquendo_bedoya.pdf: 1351045 bytes, checksum: 4f59eabf4620d98ffef27ef95fdbb51e (MD5) Previous issue date: 2017 / Organiza??o dos Estados Americanos (OEA) / Grupo Coimbra de Universidades Brasileiras (GCUB) / O estudo teve como objetivo criar uma fermenta multicrit?rio que permite avaliar com o uso de indicadores o impacto na qualidade de vida de uma popula??o atingida e reassentada pela constru??o de uma barragem de usina hidrel?trica. Esta ferramenta foi aplicada numa comunidade atingida pela Usina Hidrel?trica Irap? - UHE Irap?, localizada no Estado de Minas Gerais, regi?o sudeste do Brasil, entre as bacias dos rios Itacambiru?u e Jequitinhonha. Para identifica??o do impacto a ser avaliado foram selecionados indicadores a partir do Relat?rio da Comiss?o Mundial de Barragens: ?Barragens e Desenvolvimento: Um Novo Modelo para Tomada de Decis?es?. O relat?rio denominado ?atingidos por barragens? da comiss?o especial do Conselho de Defesa dos Direitos da Pessoa Humana, assim como tamb?m trabalhos acad?micos e artigos cient?ficos publicados sobre transforma??es advindas de impactos ambientais, sociais e econ?micos, associados ? constru??o de barragens de usinas hidrel?tricas. Os dados da UHE Irap? foram obtidos na Superintend?ncia de Regulariza??o Ambiental Jequitinhonha (SUPRAM JEQ); no total foram examinados 270 documentos entre os anos de 2009 e 2016. Os indicadores selecionados para realiza??o da avali??o multicrit?rio foram divididos nos crit?rios ambiental, social e econ?mico, para cada um foram estabelecidas escalas de valor que atribu?am pondera??es de 0 a 1, sendo 1 o valor ?timo de qualidade. Como resultado observou-se que a condi??o ambiental dos reassentados, que inclu?am a qualidade do solo, ?gua e gest?o de res?duos, alcan?ou resultado de 0,58 embora a qualidade de ?gua fosse boa na maioria das propriedades rurais, a avali??o do solo indica que as condi??es s?o deficientes para produ??o, o que dificulta aos reassentados a continuidade da vida como agricultores familiares. Os aspectos econ?micos avaliados apresentaram como resultado 0,54 o crit?rio social foi dividido em indicadores de participa??o nos processos decis?rios, quantidade de popula??o reassentada e novas edifica??es, alcan?o uma avalia??o de 0,54. A avali??o final da UHE Irap? ? de 0,52 esta ferramenta considera valores ?timos aqueles que ficam mais perto de um (1), o que significa que com o resultado da avali??o final o empreendimento s? consegue cumprir com um pouco a mais do 50%, o que indica um impacto muito grande nas popula??es atingidas e reassentadas j? que falta aproximadamente um 48 % para conseguir uma avali??o ?tima. / Disserta??o (Mestrado Profissional) ? Programa de P?s-Gradua??o em Sa?de, Sociedade e Ambiente, Universidade Federal dos Vales do Jequitinhonha e Mucuri, 2017. / The objective of this study was the creation of a multicriteria tool that would allow the evaluatiom of the impact on the population affected or reubicated by the construction of a hydroelectric dam. This tool was applied in a specific community affected by the Irap? hydroelectric plant ?UHE Irap??, located in the state of Minas Gerais, southeast Brazil, between Itacambiru?u and Jequitinhonha river basins. To identify the impacts to be evaluated, indicators were selected based on the report of the World Commission Dams: ?dams and development: a new frame for decision-making?. The report called ?affected by dams? by the special commission of Council for Defense Human Right Persons, as well academic papers and published scientific articles about the transformation derivated of environmental, social and economic impacts linked to the construction of dam hydroelectric plants. The data about Irape?s hydroelectric were obtained from the Jequitinhonha environmental regularization superintendence; 270 documents between 2009 and 2016 were examinated. The indicators selected to the multicriteria evaluation were divided into environmental, social and economic criteria. For each one, value scales were established that assigned weights between 0 and 1, being 1 the optimal quality. As a result, we observed that the environmental conditions of the relocated ones included the quality of the soil, water and the residues management reached a result of 0.58. Despite the quality of water was good in the most of farms, the evaluation on the quality of the soil indicated that the conditions were poor for production, with the consequence to people affected cannot continue their lives as a family farmers. The economic aspects evaluated: the indemnization of the affected people, employment generation and land titling, presented a result of 0,54. The social criterion was divided in indicators like participation in decisive processes, number of affected population and new infrastructures. This criterion reached a result of 0.41. The final evaluation of the Irape?s hydroelectric is 0,52, that is say the project just achieve comply with a little more than 50%, which means a big impact on affected and relocated population. In order to obtain an optimum evaluation and less impact on quality life, the project would comply wit 100 percent of the evaluated criteria. / El estudio tuvo como objetivo crear una herramienta multicriterio que permitiera evaluar con indicadores el impacto en la poblaci?n afectada y reubicada por la construcci?n de la represa de una hidroel?ctrica. Esta herramienta fue aplicada en una comunidad afectada por la hidroel?ctrica Irap? ?UHE Irape?, ubicada en el estado de Minas Gerais, regi?n sureste de Brasil, entre las cuencas del rio Itacambiru?u y Jequitinhonha. Para identificaci?n de los impactos a ser evaluados fueron seleccionados indicadores a partir del informe de la comisi?n mundial de represas: ?represas y desarrollo: un nuevo marco para tomar decisiones?. El informe denominado ?afectados por represas? de la comisi?n especial del ?Conselho de Defesa dos Direitos da Pessoa Humana? as? como tambi?n trabajos acad?micos y art?culos cient?ficos publicados sobre las transformaciones derivadas de impactos ambientales, sociales y econ?micos, asociados a la construcci?n de represas de plantas hidroel?ctricas. Los datos de la hidroel?ctrica de Irap? fueron obtenidos en la superintendencia de regularizaci?n ambiental de Jequitinhonha; en total fueron examinados 270 documentos entre los a?os 2009 y 2016. Los indicadores seleccionados para la realizaci?n de la evaluaci?n multicriterio fueron divididos en los criterios ambiental, social y econ?mico y para cada uno fueron establecidas escalas de valor que atribu?an ponderaciones entre 0 y 1, siendo 1 el valor ?ptimo. Como resultado, observamos que las condiciones ambientales de los reubicados que inclu?an la calidad del suelo, agua y la gesti?n de los residuos, alcanz? un resultado de 0,58 aunque la calidad del agua fuera buena en la mayor?a de las haciendas, la evaluaci?n de calidad del suelo indicaba que las condiciones son deficientes para la producci?n, lo que dificulta a la poblaci?n afectada la continuidad de la vida como agricultores familiares. Los aspectos econ?micos evaluados fueron la indemnizaci?n de todos los afectados, generaci?n de empleo y titulaci?n de tierras, presentando un resultado de 0,54. El criterio social fue dividido en indicadores de participaci?n en los procesos decisivos, cantidad de poblaci?n afectada y nuevas infraestructuras, este criterio alcanz? un resultado de 0,41. La evaluaci?n final de la hidroel?ctrica Irap? es de 0,52, esta herramienta lo que significa el emprendimiento solo consigue cumplir con un poco m?s que el 50%, lo que quiere decir que hay un impacto muy grande en las poblaci?n afectada y reubicada ya que para conseguir una evaluaci?n ?ptima y un menor impacto en la calidad de vida, el emprendimiento tendr?a que cumplir con un 100% de los criterios evaluados.

Submitted by PPG Administra??o e Neg?cios (ppgad@pucrs.br) on 2018-11-20T19:28:09Z No. of bitstreams: 1 JOSIANE_BRIETZKE_PORTO_TES.pdf: 2215776 bytes, checksum: fc5d237ed433a12756eb499883e32497 (MD5) / Approved for entry into archive by Sheila Dias (sheila.dias@pucrs.br) on 2018-11-21T12:12:51Z (GMT) No. of bitstreams: 1 JOSIANE_BRIETZKE_PORTO_TES.pdf: 2215776 bytes, checksum: fc5d237ed433a12756eb499883e32497 (MD5) / Made available in DSpace on 2018-11-21T12:20:25Z (GMT). No. of bitstreams: 1 JOSIANE_BRIETZKE_PORTO_TES.pdf: 2215776 bytes, checksum: fc5d237ed433a12756eb499883e32497 (MD5) Previous issue date: 2018-08-30 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES / Smart city is an approach to managing and coping with urban challenges in search for innovative solutions leading to better quality of life and sustainability in cities. Several initiatives have been undertaken, with a significant worldwide growth trend in the coming years. Such initiatives, however, may require non-trivial public investment, and failures resulting from them can have important consequences such as monetary loss, loss of reputation, reduced confidence and lack of public value. This research aims at setting a methodology in smart cities composed of a reference model and an assessment method from the Public Value perspective. These artifacts were evaluated based on the perception of 23 representatives of the Quadruple Helix (government, industry, university and citizens) and on the results of the applicability in practice, through an initial pilot evaluation, in the city of Nova Santa Rita. It follows Design Science as its epistemological paradigm and Design Science Research as its method, uniting theoretical and methodological rigor as well as practical utility for society. The results showed that the artifacts developed in this research can help in the design and assessment of smart cities in a gradual way, bringing together best practices considered intelligent and that allow for the expansion and/or generation of Public Value, consisting of a prescriptive scientific contribution. Among the contributions are the protocol, contingency and construction heuristics, which detail how these artifacts were rigorously designed and developed, under the Design Science paradigm, to solve the problem identified in this research. They are specific and useful knowledge, generated from this research, aimed at the practice and resolution of real problem, and can be used for future evolutions of the artifacts developed in the research and/or design of new artifacts, in different contexts and classes of problems. / Smart city corresponde a uma abordagem para gerenciamento e enfrentamento de desafios urbanos, em busca de solu??es inovadoras para melhor qualidade de vida e sustentabilidade nas cidades. Em raz?o disso, diversas iniciativas v?m sendo feitas, com tend?ncia de crescimento significativo nos pr?ximos anos, em ?mbito mundial. Entretanto, tais iniciativas podem requerer investimentos p?blicos n?o triviais e falhas podem ter consequ?ncias importantes como perda monet?ria, preju?zo em rela??o ? reputa??o, redu??o de confian?a e aus?ncia de valor p?blico para as partes interessadas. Este trabalho desenvolveu uma metodologia em smart cities, sob a perspectiva de Valor P?blico, composta por um modelo de refer?ncia e um m?todo de avalia??o, avaliados com base na percep??o de 23 representantes da Qu?drupla H?lice (governo, ind?stria, universidade e cidad?os) e nos resultados da aplicabilidade na pr?tica, por meio de uma primeira avalia??o piloto, na cidade ga?cha de Nova Santa Rita. Adota Design Science como paradigma epistemol?gico e Design Science Research como m?todo de pesquisa, unindo rigor te?rico-metodol?gico e utilidade pr?tica para a sociedade. Os resultados mostraram que os artefatos desenvolvidos nessa pesquisa podem ajudar na concep??o e na avalia??o de smart cities de um modo gradual, reunindo melhores pr?ticas consideradas inteligentes, que possibilitam amplia??o e/ou gera??o de Valor P?blico, consistindo numa contribui??o cient?fica de car?ter prescritivo. Entre as contribui??es t?m-se tamb?m o protocolo, as heur?sticas contingenciais e de constru??o, que detalham como esses artefatos foram projetados e desenvolvidos com rigor, sob o paradigma de Design Science, para a resolu??o do problema identificado nessa pesquisa. Constituem conhecimento espec?fico e ?til, gerado a partir da pesquisa, voltado ? pr?tica e ? resolu??o de um problema real, podendo ser usado para futuras evolu??es dos artefatos desenvolvidos na pesquisa e/ou no projeto de novos artefatos, em diferentes contextos e classes de problemas.