Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-08-01T14:10:53Z No. of bitstreams: 1 AmandaMirelyCiprianoSoares_DISSERT.pdf: 2665379 bytes, checksum: fd633a85ed9274aa1a5bb55e6729d129 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-08-08T11:52:13Z (GMT) No. of bitstreams: 1 AmandaMirelyCiprianoSoares_DISSERT.pdf: 2665379 bytes, checksum: fd633a85ed9274aa1a5bb55e6729d129 (MD5) / Made available in DSpace on 2017-08-08T11:52:13Z (GMT). No. of bitstreams: 1 AmandaMirelyCiprianoSoares_DISSERT.pdf: 2665379 bytes, checksum: fd633a85ed9274aa1a5bb55e6729d129 (MD5) Previous issue date: 2017-05-31 / A zona costeira brasileira ? considerada um relevante local de explora??o tur?stica tornando-se um dos espa?os mais procurados pelos turistas nacionais e internacionais. Entretanto, observa-se significativo impacto ambiental gerado pela atividade, principalmente no que se refere ? polui??o das ?guas, destrui??o de recifes, retirada de areias das dunas, constru??es indevidas, entre outros. Neste sentido, o objetivo deste estudo foi investigar as rela??es de depend?ncia entre antecedentes capazes de influenciar o comportamento ambiental de residentes em destinos tur?sticos costeiros, visando contribuir com a defini??o de melhores a??es de gest?o ambiental para destinos tur?sticos costeiros. Para tanto, prop?e-se um estudo descritivo, quali-quantitativo, utilizando-se do m?todo hipot?tico-dedutivo, uma vez que s?o utilizados alguns modelos te?ricos para se chegar a constru??o de hip?teses. O estudo teve como objeto, os residentes do munic?pio de Ba?a Formosa, localizado no litoral sul do Rio Grande do Norte, a 98,9 Km de Natal, considerando uma amostragem do tipo n?o-probal?stica que resultou na aplica??o de um total de 288 question?rios. O instrumento de coleta de dados cont?m dimens?es e vari?veis baseadas na Teoria do Comportamento Planejado (Ajzen,1985), especificamente a Inten??o Comportamental, Atitude Pr?-Ambiental, Normas Subjetivas e Controle Comportamental Percebido, sendo adicionada ao modelo, o constructo Apego ao Lugar que, segundo a literatura, pode influenciar sobre o comportamento investigado. As vari?veis que comp?e estas dimens?es foram avaliadas por meio de uma escala de 11 pontos (baseada na Escala Likert), a qual variou entre 0 (Discordo plenamente) a 10 (Concordo plenamente), conforme o n?vel de concord?ncia com uma frase proposta para caracterizar cada vari?vel. Os dados coletados foram analisados pelo m?todo de estat?stica descritiva e Modelagem de Equa??es Estruturais. Resultados apontam que as vari?veis de car?ter racional t?m uma maior poder explicativo do comportamento ambiental de residentes do que vari?veis de car?ter afetivo. / The Brazilian coastal zone is considered a relevant tourist destination, becoming one of the most important places for national and international tourists. However, there is a significant environmental impact generated by the activity, mainly in relation to water pollution, reef destruction, sand dune removal, undue construction, among others. In this sense, the aim of this study was to investigate the relations of dependence between factors affecting resident environmental behavior in coastal tourist destinations, aiming to contribute with the definition of better environmental management actions for coastal tourist destinations. For that, a descriptive, quali-quantitative study was proposed, using the hypothetical-deductive method, because of some theoretical models are used to arrive at the construction of hypotheses. The study had as object, the residents of Ba?a Formosa, site, located on the south coast of Rio Grande do Norte, 98.9 km from Natal, considering a sample of the non-probalistic type that resulted in the application of a total of 288 questionnaires. The data collection instrument contains dimensions and variables based on the Theory of Planned Behavior (Ajzen, 1985), specifically Behavioral Intent, Pro-Environmental Attitude, Subjective Norms and Perceived Behavioral Control, with the addition of Place Attachment construct to the model which, according to the literature, can influence the behavior investigated. The variables composing these dimensions were evaluated using a eleven-point scale (based on Likert Scale), which ranged from 0 (I strongly disagree) to 10 (I fully agree), according to the level of agreement with the proposed sentence to characterize each variable. Data collected were analyzed by descriptive statistics method and Structural Equations Modeling. Findings show that variables of rational character have a greater explanatory power of the residents environmental behavior than variables of affective character.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-08-01T15:20:31Z No. of bitstreams: 1 ElmoLuisDeSousa_DISSERT.pdf: 631422 bytes, checksum: 952471c6b7828649eddf5ff2d2424441 (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-08-09T12:48:46Z (GMT) No. of bitstreams: 1 ElmoLuisDeSousa_DISSERT.pdf: 631422 bytes, checksum: 952471c6b7828649eddf5ff2d2424441 (MD5) / Made available in DSpace on 2017-08-09T12:48:46Z (GMT). No. of bitstreams: 1 ElmoLuisDeSousa_DISSERT.pdf: 631422 bytes, checksum: 952471c6b7828649eddf5ff2d2424441 (MD5) Previous issue date: 2017-05-16 / Este trabalho tem como objeto a publicidade sob a premissa de que ?s?o injustas todas as a??es que se referem ao direito de outros homens, cujas m?ximas n?o se harmonizem com a publicidade? (Kant, 2004, 165/8:381). Considerando que o princ?pio da publicidade est? contemplado na Constitui??o Brasileira de 1988, e na sua legisla??o infraconstitucional, em especial na lei de acesso ? informa??o, a presente an?lise procura estabelecer rela??es com as bases que fundamentam a reflex?o ?tica, tendo como princ?pio o imperativo categ?rico kantiano. ? uma pesquisa documental, que faz a sua an?lise a partir de uma reflex?o ?tica de Kant, focando-se nos documentos no tocante ? legisla??o reguladora constitu?dos pelo Estatuto, Regimento Geral e demais normas em vigor no ?mbito da Universidade Federal do Rio Grande do Norte. O objetivo, portanto, ?, ? luz do referencial te?rico, verificar suas implica??es, bem como, propor sugest?es que possam melhorar a legisla??o interna da institui??o, de modo que a publicidade se constitua, efetivamente, como um elemento de a??o na gest?o administrativa, permitindo, com isso, que toda a comunidade universit?ria participe, de forma democr?tica, nas suas proposi??es e nas suas decis?es. A partir da an?lise empreendida, constata-se que a institui??o tem apresentado evolu??o significativa nas avalia??es auferidas pelo Minist?rio da Educa??o, mas que ainda ? preciso ampliar a publicidade na institui??o, pois isso beneficiar? a comunidade universit?ria e, em ?ltima inst?ncia, toda a sociedade. / The object of this study is publicity under the premise ?All actions relating to the right of other men are unjust if their maxim is not consistent with publicity? (Kant, 2004, 165/8:381). Considering that the principles of publicity are covered in the Brazilian Constitution of 1988 and infra-constitutional legislation ? specifically in the law of access to information ? the present analysis aims to establish relations between the fundaments that ground ethical reflection and the categorical imperative principles of Kant. This study is characterized as desk research, analyzing, from a Kantian ethical perspective, documents related to the regulatory legislation constituted by the Statute, General Regiment and other prevailing norms, at the Federal University of Rio Grande do Norte. The objective, therefore, is, in light of the theoretical reference, to verify implications, as well as, propose suggestions that can improve the internal legislation of the institution, such that the publicity permit the entire university community to participate in propositions and decisions, democratically. Findings from the analysis carried out show that the institution has significantly evolved in evaluations given by the Ministry of Education, but that it is still necessary to broaden the publicity of the institution, to the benefit of the university community and, ultimately, all of society.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-09-05T19:39:00Z No. of bitstreams: 1 ItamaraLuciaDaFonseca_DISSERT.pdf: 3319289 bytes, checksum: afe811fec26cd4b84364a72cfc7e78fd (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-09-15T19:44:11Z (GMT) No. of bitstreams: 1 ItamaraLuciaDaFonseca_DISSERT.pdf: 3319289 bytes, checksum: afe811fec26cd4b84364a72cfc7e78fd (MD5) / Made available in DSpace on 2017-09-15T19:44:11Z (GMT). No. of bitstreams: 1 ItamaraLuciaDaFonseca_DISSERT.pdf: 3319289 bytes, checksum: afe811fec26cd4b84364a72cfc7e78fd (MD5) Previous issue date: 2017-06-29 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior (CAPES) / O objetivo geral deste trabalho ? analisar os desafios socioambientais, econ?micos, culturais e tur?sticos presentes no contexto da ?rea de Prote??o Ambiental Bonfim-Guara?ra, Estado do Rio Grande do Norte, e suas implica??es no processo de planejamento e gest?o do turismo, a partir dos munic?pios de N?sia Floresta e Tibau do Sul, que concentram maior representatividade dentro do cen?rio de realiza??o deste fen?meno na referida unidade de conserva??o. Para isso, foi necess?rio estabelecer quatro objetivos espec?ficos: 1) Investigar a atua??o e envolvimento dos membros do conselho gestor da APABG quanto ao processo de planejamento e gest?o do turismo; 2) Analisar as principais a??es, dificuldades e oportunidades de planejamento e gest?o com vistas a realiza??o e desenvolvimento do turismo; 3) Identificar a percep??o dos visitantes frente a experi?ncia tur?stica vivenciada nos munic?pios de N?sia Floresta e Tibau do Sul; e 4) Tra?ar um panorama situacional da atividade tur?stica na APABG a partir dos munic?pios foco da pesquisa. A metodologia do estudo, consistiu numa abordagem de natureza qualitativa do tipo descritiva-explorat?ria, em que al?m do material bibliogr?fico e das pesquisas documentais, foi realizado uma coleta de dados in loco por meio de roteiros semiestruturados conforme a ess?ncia representativa dos grupos participantes da pesquisa, isto ?, Conselho Gestor da APABG e l?deres comunit?rios formais e informais de ambos os munic?pios, bem como a abordagem voltada aos turistas a partir de question?rios aplicados nos seguintes locais: Praia de Pipa, Praia do Madeiro e Praia do Amor (Tibau do Sul), Praia de Tabatinga e Mirante dos Golfinhos (N?sia Floresta). Al?m disso, participou-se de algumas reuni?es do CG extraindo-se informa??es a partir da t?cnica de observa??o direta, bem como foi incorporado o instrumento da ?Matriz Anal?tica de Governan?a das Inst?ncias Tur?sticas? para analisar os seguintes elementos junto ao conselho gestor: a) Processo eletivo dos integrantes da Inst?ncia; b) Equil?brio da representatividade; c) Participa??o qualitativa entre os membros; d) Quantidade e qualidade das parcerias firmadas; e) Dissemina??o e acesso das informa??es entre os integrantes. Desse modo, com a an?lise dos resultados foi poss?vel constatar que os desafios nas diferentes escalas definidas, se apresentam sob a insufici?ncia estrutural, falta de atua??o p?blica e de intera??o entre atores, gerando dificuldades e conflitos afins, que concentram sua complexidade calcada na pluralidade de interesses de grupos sociais tanto internos quanto externos, que interferem no processo de planejamento e gest?o do turismo, na medida em que s?o inobservados pela esfera pol?tica sem as devidas articula??es de resolu??o. / The general objective of this work is to analyze the socio-environmental, economic, cultural and tourist challenges present in the context of the Bonfim-Guara?ra Environmental Protection Area, State of Rio Grande do Norte, and its implications in the planning and management of tourism, from of the municipalities of N?sia Floresta and Tibau do Sul, which are more representative within the scenario of this phenomenon in the said conservation unit. For this, it was necessary to establish four specific objectives: 1) To investigate the performance and involvement of the members of the managing board of the APABG regarding the process of tourism planning and management; 2) To raise and analyze the main actions, difficulties and opportunities of planning and management with a view to the development and development of tourism; 3) To raise the perception of the visitors in front of the tourist experience lived in the municipalities of N?sia Floresta and Tibau do Sul; And 4) Draw a situational panorama of the tourist activity in the APABG from the municipalities that are the focus of the research. The methodology of the study consisted of a descriptive-exploratory qualitative approach, in which, in addition to bibliographical material and documentary research, a data collection was carried out in loco through semi-structured scripts according to the representative essence of the groups participating in the research , Ie the APABG Management Council and formal and informal community leaders from both municipalities, as well as the approach to tourists based on questionnaires applied in the following locations: Pipa Beach, Madeiro Beach and Amor beach (Tibau do Sul) ), Tabatinga Beach and Mirante dos Golfinhos (N?sia Floresta). In addition, a number of meetings of the CG were held by extracting information from the direct observation technique, as well as incorporating the instrument of the "Analytical Matrix of Governance of Tourism Instances" to analyze the following elements with the managing board: ) Elective process of the members of the Instance; B) Balance of representativeness; C) Qualitative participation among members; D) Quantity and quality of signed partnerships; E) Dissemination and access of the information among the members. Thus, with the analysis of the results, it was possible to verify that the challenges in the different defined scales are presented under structural insufficiency, lack of public performance and interaction between actors, generating difficulties and related conflicts, which concentrate their complexity based on the plurality of interests of both internal and external social groups, which interfere in the process of planning and managing tourism, insofar as they are not observed by the political sphere without the proper articulations of resolution.

Submitted by Automa??o e Estat?stica (sst@bczm.ufrn.br) on 2017-11-01T21:26:17Z No. of bitstreams: 1 AntonioOliveiraDoNascimentoJunior_DISSERT.pdf: 1967356 bytes, checksum: 592ed5795943f3f72418711200e5331e (MD5) / Approved for entry into archive by Arlan Eloi Leite Silva (eloihistoriador@yahoo.com.br) on 2017-11-07T23:09:45Z (GMT) No. of bitstreams: 1 AntonioOliveiraDoNascimentoJunior_DISSERT.pdf: 1967356 bytes, checksum: 592ed5795943f3f72418711200e5331e (MD5) / Made available in DSpace on 2017-11-07T23:09:46Z (GMT). No. of bitstreams: 1 AntonioOliveiraDoNascimentoJunior_DISSERT.pdf: 1967356 bytes, checksum: 592ed5795943f3f72418711200e5331e (MD5) Previous issue date: 2017-07-31 / As constantes mudan?as ocorridas no ambiente organizacional e o intenso movimento pela qualidade e pelo aumento da produtividade no setor p?blico, fez com que a pol?tica de estrat?gias sobre gest?o por resultados se tornasse um dos recursos mais valiosos para as organiza??es p?blicas. S?o comuns as tentativas de identificar modelos de gest?o mais eficazes, fontes de vantagem competitiva e mecanismos para promover, de forma sustentada, o desenvolvimento organizacional. Uma das estrat?gias de gest?o que busca a melhoria cont?nua dos recursos humanos nas organiza??es ? a remunera??o vari?vel, que tem como prop?sito incentivar os recursos humanos, atrav?s de uma remunera??o por desempenho e por resultados, aumentando a efici?ncia e a efic?cia dos servi?os prestados ? sociedade. No setor p?blico, a concep??o de remunera??o vari?vel, tem como abordagem um novo modelo de gest?o p?blica, o qual procura uma maior flexibiliza??o na implanta??o das estrat?gias organizacionais p?blicas e uma maior proximidade do servidor p?blico com o cidad?o. No setor p?blico de sa?de no Brasil, h? uma necessidade de reestrutura??o em seu processo produtivo, pois encontra-se uma necessidade de um melhor desempenho na resolutividade em todos os n?veis de atendimentos em sa?de. Principalmente em ?reas cuja natureza ? a preserva??o do ser humano. O presente trabalho tem como objetivo geral identificar quais as percep??es dos servidores ap?s a implementa??o da gratifica??o de est?mulo ? produtividade, no Centro Obst?trico de um Hospital da Rede P?blica. A pesquisa teve como sujeitos os funcion?rios p?blicos que trabalham no Centro Obst?trico do Hospital. Utilizou o m?todo de Likert como ferramenta para a elabora??o do formul?rio de pesquisa. Os crit?rios de an?lise utilizados no m?todo de pesquisa foram os aspectos da motiva??o individual, da gest?o e do comportamento organizacional no setor p?blico de sa?de, conforme o referencial te?rico abordado no estudo. Foi utilizado o question?rio como instrumento de coleta de dados e planilha eletr?nica para seu tratamento. Os resultados encontrados evidenciam que existe uma necessidade de melhoria nas condi??es de trabalho e de uma gest?o de resultados mais eficiente na unidade hospitalar pesquisada. Dentre as dificuldades encontradas no setor de obstetr?cia, ressalta-se a falta de qualidade na presta??o de servi?os devido a aus?ncia de insumos e a superlota??o dos leitos. Os respondentes revelaram que a lei de incentivo ? produtividade implementada pelo governo do Estado, possibilita um maior esfor?o no trabalho, al?m de proporcionar um ganho maior aos servidores. / The constant changes in the organizational environment and the intense movement for quality and increased productivity in the public sector have made the policies of strategies for results management become one of the most valuable resources for public organizations. They are common to attempts to identify more effective management models, sources of competitive advantage and mechanisms to sustainably promote organizational development. One of the management strategies that seeks the continuous improvement of human resources in organizations is the variable remuneration that aims to stimulate human resources, through performance and results remuneration, increasing the efficiency and effectiveness of the services provided to society. In the public sector, the concept of variable remuneration is based on a new model of public management, from which it seeks greater flexibility in the implementation of public organizational strategies and greater proximity of the public servant to the citizen. In the public health sector in Brazil, there is a need for restructuring in its productive process, as there is a need for a better performance in resolution at all levels of health care. Especially in areas whose nature is the preservation of the human being. The objective of the present study is to identify the perceptions of the employees after the implementation of the gratification of stimulus to productivity, in the Obstetric Center of a Hospital of the Public Network. The study used the analysis of the public employees who work in the obstetric center of the Hospital. The Likert method was used as a tool for the elaboration of the research form. The analysis criteria used in the research method were aspects of individual motivation, management and organizational behavior in the public health sector, according to the theoretical framework addressed in the study. A questionnaire was used for the data collection and spreadsheet for its treatment. The results show that there is a need to improve the working conditions and a more efficient management of results in the hospital unit researched. Among the difficulties encountered in the obstetrics sector is the lack of quality in the provision of a service due to lack of supplies and overcrowding of the beds. The respondents revealed that the productivity incentive law implemented by the state government allows a greater effort in the work, besides providing a greater gain to the servants.

Submitted by Jorge Silva (jorgelmsilva@ufrrj.br) on 2017-06-26T19:47:32Z No. of bitstreams: 1 2016 - Robson Tavares da Silva.pdf: 6739179 bytes, checksum: 41cc65c1b14fe3bed6315698b0d0e60a (MD5) / Made available in DSpace on 2017-06-26T19:47:32Z (GMT). No. of bitstreams: 1 2016 - Robson Tavares da Silva.pdf: 6739179 bytes, checksum: 41cc65c1b14fe3bed6315698b0d0e60a (MD5) Previous issue date: 2016-09-30 / A key challenge for companies is to identify customer perceptions and can anticipate changes before dissatisfactions occur, thus allowing businesses to develop more effective solutions (KUMAR; LEMON; PARASURAMAN, 2006). Given this context, the perception of the public transport service consumer becomes crucial point for planning as Borges and Fonseca (2002), due to the growing recognition of how important it is the customer's perception regarding the service received. Thus, this project aimed to measure the degree of user satisfaction as the urban public transport services and semi-urban bus for the micro-region of Tr?s Rios/RJ, correlating with the degree of importance, consumer variables of service and socioeconomic variables. The research was characterized by the application of analytical methods based on Marketing Research, transversal and quantitative, having previously been grounded for qualitative research, performed with subjects selected by the local dominance of matter, resulting in the key attributes that composed the quantitative survey instrument. Also in qualitative research, relevant findings were made to construct the perception of attributes, when related to the vision of managers compared to the users, showing a concept of attributes submerged the objective perception. As for the quantitative survey, a sample of 400 stratified users was collected and the results demonstrated the 'Security' as the most important attribute and the 'Service Employees' as the least important. Regarding satisfaction, the best-rated attribute was the 'Service Employees' with an average grade of 6.935 on a zero satisfaction to ten scale, while the 'price' attribute is configured as the worst rating to the degree 5.265. All attributes have positioned themselves in the area of satisfaction with their grades average above five. Still to reinforce this information Student t test was used, with the result that there are no significant differences of views between users, except for the 'price' attribute is one that cannot claim, as defined trust bank, the opinions are similar, establishing always the satisfaction zone. Other data crosses between the available variables were analyzed and reinforced by non-parametric statistical tests such as Kruskal-Wallis, Jonckheere-Terpstra and Mann-Whitney as the specificity of each sample. Such data crosses showed particular characteristics in the degree of satisfaction in analysis for specific groups (socioeconomic, cities and businesses) and was recorded attention points that can be used as needed for management to support decision making and can be used for contributions to public policy analysis applied to the system, as well as the private sector, both in terms of looking for improvements or new strategies for companies that already operate in the system, as for new entrants who have the desire to invest in the region in terms of transport service, or even added services. / Um dos principais desafios para as empresas ? identificar percep??es de clientes, podendo antecipar mudan?as, antes que descontentamentos ocorram, permitindo assim que as empresas desenvolvam solu??es mais eficazes (KUMAR; LEMON; PARASURAMAN, 2006). Em face deste contexto, a percep??o do consumidor do servi?o de transporte p?blico torna-se ponto fundamental para um planejamento conforme Borges e Fonseca (2002), em fun??o do reconhecimento crescente do quanto ? importante a percep??o do cliente em rela??o ao servi?o recebido. Sendo assim, este trabalho objetivou mensurar o grau de satisfa??o dos usu?rios quanto aos servi?os de transporte coletivo urbano e semiurbano por ?nibus na Microrregi?o de Tr?s Rios/RJ, correlacionando com: o grau de import?ncia, vari?veis de consumo do servi?o e vari?veis socioecon?micas. A pesquisa caracterizou-se por aplica??o de m?todos de an?lise baseando-se em Pesquisa de Marketing, transversal e quantitativa, sendo previamente embasada por pesquisa qualitativa, executada com sujeitos selecionados por domin?ncia local do assunto, tendo como resultado os principais atributos que compuseram o instrumento de pesquisa quantitativo. Ainda na pesquisa qualitativa, foram feitas descobertas relevantes ao constructo da percep??o de atributos, quando relacionadas ? vis?o dos gestores comparada ?s dos usu?rios, evidenciando um conceito de atributos submersos ? percep??o objetiva. Quanto ? pesquisa quantitativa, foi coletada uma amostra estratificada de 400 usu?rios e os resultados demonstraram a ?Seguran?a? como atributo mais importante e o ?Atendimento dos Funcion?rios? como o menos importante. Em rela??o ? satisfa??o, o atributo mais bem avaliado foi o ?Atendimento dos Funcion?rios? com um grau m?dio de 6,935 em uma escala de satisfa??o de zero a dez, enquanto o atributo ?Pre?o? configurou-se como o de pior avalia??o com o grau 5,265. Todos os atributos posicionaram-se dentro da zona de satisfa??o com seus graus m?dios acima de cinco. Ainda para refor?o desta informa??o foi aplicado teste t Student, tendo como resultado n?o haver diverg?ncias significativas de opini?es entre os usu?rios, exceto em rela??o ao atributo ?Pre?o? sendo ?nico que n?o se pode alegar, conforme margem de confian?a definida, que as opini?es s?o semelhantes, estabelecendo-se sempre na zona de satisfa??o. Demais cruzamentos de dados entre as vari?veis disponibilizadas tamb?m foram analisadas e refor?adas por testes estat?sticos n?o param?tricos como de Kruskal-Wallis, Jonckheere-Terpstra e Mann-Whitney conforme a especificidade de cada amostra. Tais cruzamentos de dados apontaram caracter?sticas particulares quanto ao grau de satisfa??o, em analises por agrupamentos espec?ficos (socioecon?micos, cidades e empresas), tendo sido registrados pontos de aten??o que possam ser utilizados conforme a necessidade de gest?o, visando apoiar a tomada de decis?o, podendo ser utilizados para contribui??es em an?lises de pol?ticas p?blicas aplicadas ao sistema, assim como para iniciativa privada, tanto em termos de busca de melhorias ou novas estrat?gias para as empresas que j? operam no sistema, como para novos entrantes que tenham o desejo de investir na regi?o, em termos de servi?o de transporte, ou at? mesmo em servi?os agregados.

Submitted by Jorge Silva (jorgelmsilva@ufrrj.br) on 2017-08-04T17:24:58Z No. of bitstreams: 1 2016 - Jaquelane Jorge Abrah?o de Almeida.pdf: 1986127 bytes, checksum: 2fcc0923d32f6cea43704678ca42dece (MD5) / Made available in DSpace on 2017-08-04T17:24:58Z (GMT). No. of bitstreams: 1 2016 - Jaquelane Jorge Abrah?o de Almeida.pdf: 1986127 bytes, checksum: 2fcc0923d32f6cea43704678ca42dece (MD5) Previous issue date: 2016-01-30 / Creativity and innovation are common words nowadays when it comes to facing changes which have become ordinary in the world scenery. The university, as an organization which is part of this context, is confronted with the need to adjust to today?s requirements, and the students are also affected and interested in forming a future favorable to them in resources, so they can be ready for a labour market that has become volatile. The possibility of creating a promissing professional future isconsidered from the knowledge they acquired in college, their academic trajetory and other resources that might have contributed to their improvement as candidates to the market.An environment that nourishes these conditions, with teachers who are stimulated in their creativity and innovation, wishing to contribute in a innovative, dynamic way, in the preparation of these youngsterswho get to university with so many expectations, is the idea that this research tried to verify while investigating the relation between the organizational enviroment in which the professors take part and the academic life of college students, wishing to explore these two basis and contribute to an empirical work in the scientific world. The educational unit, InstitutoTr?sRios da UniversidadeFederal Rural do Rio de Janeiro, constitutes the field for this exploratory investigation, the biblographic review approached the literature about scales of academic evaluation, defining the instrument to be used in the knowledge of students? reality, as the literatura of organizational climate, prioritizing the studies on climate favourable to creativity and innovation, following to the studies of climate scales of support to creativity and innovation.For this purpose, it was used Vendramini?s scale ? scale on evaluation of academic life (SEAL) et al. (2004) and Siegel and Kaemmerer?s (1978) SSSI (siegel scale of support for innovation). Students were determined with an enrollment from the 5th period, considered experienced in order to assess the course. The sample was for convenience. There was a relationship between these constructs, contributing this research with empirical data on the subject. This research also provided a comparative analysis of the courses offered by this unit, contributing as a management tool for those responsible for conducting the offices surveyed. / Criatividade e inova??o t?m sido palavras comuns no mundo atual para o enfrentamento de mudan?as que se tornaram rotineiras no panorama mundial. A universidade, como organiza??o inserida neste contexto, ? confrontada com a necessidade de adaptar-se aos novos tempos, e os acad?micos tamb?m s?o afetados e se interessam em formar um porvir que lhes seja favor?vel em recursos para transitar pelo mercado de trabalho que se tornou vol?til. A possibilidade de forjar um futuro profissional promissor ? creditada aos conhecimentos que venham a adquirir na universidade, bem como condi??es pr?prias que trazem na sua forma??o, trajet?ria acad?mica, entre outros fatores que conduzem a um aprimoramento de recursos para sua inser??o no mercado de trabalho. Um ambiente que favore?a essas condi??es, com professores que s?o estimulados em sua criatividade e inova??o a fim de contribu?rem de forma inovadora, din?mica na forma??o desses jovens que chegam com tantas expectativas no mundo universit?rio, ? a ideia que esta pesquisa procurou verificar ao investigar a rela??o entre o ambiente organizacional, no qual professores est?o inseridos, e a vida acad?mica dos estudantes universit?rios, com vistas a explorar estes dois construtos e contribuir com um trabalho emp?rico no mundo cient?fico. A unidade de ensino Instituto Tr?s Rios da Universidade Federal Rural do Rio de Janeiro constituiu o campo para esta investiga??o explorat?ria. A revis?o bibliogr?fica abordou a literatura sobre escalas de avalia??o da vida acad?mica, definindo o instrumento a ser utilizado no conhecimento da realidade estudantil, bem como a literatura de clima organizacional, priorizando os estudos de climas favor?veis ? criatividade e inova??o, partindo da? para o estudo das escalas de clima de suporte ? criatividade e inova??o sob a perspectiva de que o contexto organizacional contribui para a cria??o e inova??o. Foi utilizada a Escala de Avalia??o da Vida Acad?mica (EAVA) de Vendramini et al. (2004) e o Siegel Scale of Support for Innovation (SSSI) de Siegel e Kaemmerer (1978). Os estudantes foram definidos com matr?cula a partir do 5? per?odo, considerados experientes para poder avaliar o curso. A amostra foi por conveni?ncia. Observou-se uma rela??o entre os referidos construtos, contribuindo esta pesquisa com dados emp?ricos sobre o tema. Esta pesquisa forneceu tamb?m uma an?lise comparativa dos cursos oferecidos por esta unidade, contribuindo como uma ferramenta gerencial aos respons?veis pela condu??o dos departamentos estudados.

Submitted by SBI Biblioteca Digital (sbi.bibliotecadigital@puc-campinas.edu.br) on 2018-04-10T17:13:56Z No. of bitstreams: 1 JULIA LOPES DA SILVA.pdf: 4569845 bytes, checksum: 7094dfceaf6e8a3bbea8b0f8a3ddd4ad (MD5) / Made available in DSpace on 2018-04-10T17:13:56Z (GMT). No. of bitstreams: 1 JULIA LOPES DA SILVA.pdf: 4569845 bytes, checksum: 7094dfceaf6e8a3bbea8b0f8a3ddd4ad (MD5) Previous issue date: 2017-12-18 / Coordena??o de Aperfei?oamento de Pessoal de N?vel Superior - CAPES / Pontif?cia Universidade Cat?lica de Campinas - PUC - Campinas / The recent water crisis experienced in southeastern Brazil has been analyzed by several sectors. However, scarcity has been warned for at least four decades by numerous environmental researchers and agencies, whose projections point to climatic extremes, rising temperatures, diseases, scarcity, among other global environmental problems, which have increased especially after the decade of 1950 due to anthropic activities. This research seeks to understand the roots of this crisis that has political, climatic and anthropic origins. For this, we use theoretical revision, documentary survey and field research with the objective of understanding conceptual and factual aspects, as well as apprehending the local reality. We investigated the relationship between the drought and the main environmental problems observed today in Brazilian cities: deforestation, pollution, occupation of environmentally sensitive areas, etc., due to the pressure on natural ecosystems. We review the environmental public policies adopted in the city of Campinas during the period of scarcity, in order to observe the cohesion and contradictions of the measures to manage this event. We also carried out field research with residents of the Anhumas and Capivari river basins, which demonstrated the environmental injustice to which certain social minorities are subject and the logic through which several marginalized social groups bear the socio-environmental liabilities of such development. With this, we seek to contribute to the debate about municipal environmental management by problematizing the strategies adopted by the local water resources policy. / La r?cente crise de l'eau connue dans le sudest du Br?sil a ?t? analys?e par plusieurs secteurs. Cependant, la p?nurie a ?t? annonc?e depuis au moins quatre d?cennies par de nombreux chercheurs et agences de l'environnement, dont les projections indiquent des extr?mes climatiques, la hausse des temp?ratures, des maladies, de la p?nurie, parmi d'autres probl?mes environnementaux mondiaux, qui ont augment? surtout apr?s la d?cennie de 1950 en raison d'activit?s anthropiques. Cette recherche vise ? comprendre les racines de cette crise qui a des origines politiques, climatiques et anthropiques. Pour cela, nous utilisons une r?vision th?orique et documentaire et une recherche sur le terrain dans le but de comprendre les aspects conceptuels et factuels, ainsi que d'appr?hender la r?alit? locale. Nous avons ?tudi? la relation entre la s?cheresse et les principaux probl?mes environnementaux observ?s aujourd'hui dans les villes br?siliennes: la d?forestation, la pollution, l'occupation de zones naturelles sensibles etc., en raison de la pression sur les ?cosyst?mes naturels. Nous examinons les politiques publiques environnementales adopt?es dans la ville de Campinas pendant la p?riode de p?nurie de l?eau, afin d'observer la coh?sion et les contradictions des mesures pour g?rer cet ?v?nement. Nous avons ?galement effectu? de recherche sur le terrain avec des r?sidents des bassins des rivi?res Anhumas et Capivari qui ont d?montr? l'injustice environnementale ? laquelle certaines minorit?s sociales sont soumises et la logique par laquelle plusieurs groupes sociaux marginalis?s subissent les consequences sociales et environnementales d'un tel d?veloppement. Avec cela, nous cherchons ? contribuer au d?bat sur la gestion environnementale municipale en probl?matisant les strat?gies adopt?es par la politique locale des ressources de l?eau. / A recente crise h?drica vivenciada no sudeste brasileiro tem sido analisada por diversos setores. No entanto, a escassez ? alertada h? pelo menos quatro d?cadas por in?meros pesquisadores e ?rg?os ambientais, cujas proje??es apontam para extremos clim?ticos, aumento de temperatura, doen?as, escassez, entre outros problemas ambientais de ordem global, os quais t?m aumentado principalmente ap?s a d?cada de 1950 em fun??o de atividades antr?picas. Esta pesquisa busca compreender as ra?zes desta crise que tem origens pol?ticas, clim?ticas e antr?picas. Para tal, utilizamos revis?o te?rica, levantamento documental e pesquisa de campo com o objetivo de compreender aspectos conceituais e factuais, bem como apreender a realidade local. Investigamos a liga??o da seca vivenciada com os principais problemas ambientais observados hoje nas cidades brasileiras: desmatamento, polui??o, ocupa??o de ?reas ambientalmente sens?veis etc., fruto da press?o sobre os ecossistemas naturais. Revisamos as pol?ticas p?blicas ambientais adotadas na cidade de Campinas durante o per?odo de escassez, de modo a observar a coes?o e as contradi??es das medidas para gest?o deste evento. Realizamos ainda uma pesquisa de campo com os moradores das bacias hidrogr?ficas do ribeir?o Anhumas e do rio Capivari que demonstrou a injusti?a ambiental ? qual determinadas minorias sociais est?o sujeitas e a l?gica atrav?s da qual diversos grupos sociais marginalizados arcam com o passivo socioambiental de um dito desenvolvimento. Com isto, buscamos contribuir para o debate acerca da gest?o ambiental municipal problematizando as estrat?gias adotadas pela pol?tica local de recursos h?dricos.

Made available in DSpace on 2016-04-04T18:21:58Z (GMT). No. of bitstreams: 1 Maria Ilma Silva Dias.pdf: 5200567 bytes, checksum: 562c7c8f9409553126dbd71cad7de55b (MD5) Previous issue date: 2011-02-17 / This work was aimed at analyzing the Master Plans drawn up and implemented in the city of Barra do Pira?/RJ, with emphasis on postgraduate constituent and post Statute periods of the city, with the purpose of verifying whether these are actually used by the Government as a planning tool, or are developed as a formality to meet the requirements of the law. The study relies upon the Constitution of 1988, with the recognition of municipalities as federated entities and the obligatory application of local spatial planning, through their Master Plans. This dissertation makes a theoretical and historical analysis of the importance of the role of Master Plans as a mean of planning and urban management in Brazil and reinforcement given to administrations in the implementation of public policies by means of instruments provided by the Statute of the City. It also highlights the devising of the Urban Development Plan, conducted by the State of Rio de Janeiro Government, in 1979, when Barra do Pira? was included in the support program for medium-sized cities, delivering the municipality the first urban study of the city. It follows doing comparative analysis of master plans drawn up and implemented in the municipality, in 1996, pursuant to the Constitution of 1988 and its review in 2006, within the dictates of the Law of the Status of the City, with the purpose of verifying what were the barriers and challenges faced in each period and whether there has been significant advances in the management, and urban development in the history clipping presented. The research completes showing that despite difficulties in the implementation of Master Plans, these are required to guide the managers actions and for application of the instruments that allow the municipality to achieve the objective of promoting the social function of the city and of the urban property. Keywords: Master plan. Urban planning. Statute of the city. Democratic management and Urban management. / Este trabalho teve como objetivo analisar os Planos Diretores elaborados e implementados na cidade de Barra do Pira?/RJ, com ?nfase nos per?odos p?s-constituinte e p?s-Estatuto da Cidade, com a finalidade de verificar se estes s?o realmente utilizados pela administra??o p?blica como instrumento gest?o e planejamento. O m?todo utilizado ? o estudo de caso, elaborado atrav?s de pesquisa bibliogr?fica, an?lise de documentos e pesquisa de campo atrav?s de entrevistas. O estudo parte da Constitui??o de 1988, com o reconhecimento dos munic?pios como entes federados e a obrigatoriedade da execu??o do ordenamento territorial local, atrav?s de seus Planos Diretores. Faz uma an?lise hist?rica e te?rica da import?ncia do papel dos Planos Diretores como instrumento de planejamento e gest?o urbanos no Brasil e a refor?o dado, as administra??es na implementa??o de pol?ticas p?blicas atrav?s dos instrumentos disponibilizados pelo Estatuto da Cidade. Destaca a elabora??o do Plano de Desenvolvimento Urbano realizado pela Governadoria do Estado do Rio de Janeiro, em 1979, quando incluiu Barra do Pira? no programa de apoio ? Cidades M?dias, entregando ao munic?pio o primeiro estudo urbano da cidade. Segue fazendo an?lise comparativa dos planos diretores, elaborados e implementados no munic?pio, em 1996, por for?a da Constitui??o de 1988 e sua revis?o em 2006, dentro dos ditames da Lei do Estatuto da Cidade, com a finalidade de verificar quais foram os entraves e desafios enfrentados em cada per?odo e se houve avan?os, significativos, na gest?o e no desenvolvimento urbano, no recorte hist?rico apresentado. Conclui a pesquisa demonstrando que apesar das dificuldades na implementa??o dos Planos Diretores, estes s?o necess?rios para o norteamento das a??es dos gestores e para aplica??o dos instrumentos que possibilitem o munic?pio alcan?ar o objetivo de promover a fun??o social da cidade e da propriedade urbana. Palavras-chave: Plano Diretor. Planejamento Urbano. Estatuto da Cidade. Gest?o Democr?tica e Gest?o urbana.

Made available in DSpace on 2016-04-04T18:33:01Z (GMT). No. of bitstreams: 1 Andressa J de Oliveira M e Paiva.pdf: 843334 bytes, checksum: 632c44704437bc141cff32afb57b4615 (MD5) Previous issue date: 2006-02-23 / This work follows the line of Institutional Evaluation and Academicals Administration research and it studies the interfaces of the academical administration, as well as the performance that characterizes it. Understanding as academical managers, rectors, pro-rectors, graduation and masters degree coordinators of legal Universities. The research leans over the intrigues that permeate the acting of academical administration, delimiting the field of the professional area. The methodological line involves semi-structured interviews with academical managers of a Federal Public University and a Private University, located in the south area of the State of Minas Gerais. Through the interviews the aim was to know the activities that represent the practices of the educational managers' practices in full, as well as the main characteristics that mold this educational professional's profile. The expected result, is to identify the positive and/or negative characteristics of the academical manager, as well as to know their managing performance , and in this way , along with other researches , contribute in the construction of the current academical manager's profile. / Este trabalho est? inserido na linha de pesquisa Avalia??o Institucional e Gest?o Universit?ria e estuda as interfaces da gest?o universit?ria, bem como a atua??o que a caracteriza. Entendendo-se como gestores universit?rios, reitores, pr?-reitores, coordenadores de cursos de gradua??o e p?s-gradua??o de Institui??es de Ensino Superior Universidades, legalmente reconhecidas. A pesquisa se debru?a sobre os meandros que permeiam o desempenho dos gestores universit?rios, delimitando o campo de sua ?rea profissional. O percurso metodol?gico envolveu entrevistas semi-estruturadas junto a gestores universit?rios de uma Universidade P?blica Federal e de uma Universidade Privada, situadas na regi?o sul do Estado de Minas Gerais. Procurou-se atrav?s das entrevistas, conhecer as atividades que representam as pr?ticas dos gestores e sua abrang?ncia, bem como as principais caracter?sticas que moldam o perfil deste profissional da educa??o. Buscou-se, como resultado, identificar caracter?sticas positivas e/ou negativas do gestor universit?rio, bem como conhecer sua atua??o gestora, para assim contribuir junto a outras pesquisas, na constru??o do perfil do atual gestor universit?rio.

Made available in DSpace on 2016-04-28T20:19:18Z (GMT). No. of bitstreams: 1 2007- Jose Eduardo de Oliveira Feijo.pdf: 961807 bytes, checksum: 88e60eb2a44c34cc37fe026d0733e954 (MD5) Previous issue date: 2007-08-20 / This research had as goal analyzes the objectives and strategic indicators of learning and growth perspective of Balanced Scorecard - BSC in a Researches Center. Cenpes was characterized as a case study. A questionnaire was applied, based on the methodology of BSC, specifically focusing to the learning and growth perspective. Two samples were selected, one of the formal leaders' population and another composed by the other employees. The analysis of the information s collected resulted in the elaboration of a methodology proposal for construction of these objectives and strategic indicators, aiming at to favor other organizations to adopt BSC. The present study had as accessory objective to demonstrate the contribution of the intangible assets in the reach of the vision organizational and increase of the competitive advantage, through the definition of objectives and strategic indicators of the learning perspective and growth of BSC. / Esta pesquisa teve como objetivo analisar os objetivos e indicadores estrat?gicos da perspectiva aprendizado e crescimento do Balanced Scorecard BSC de um Centro de Pesquisas, o Cenpes, portanto caracterizando-se como um estudo de caso. Tendo sido aplicado um question?rio, voltado a metodologia do BSC, mais precisamente ? perspectiva de aprendizado e crescimento. Foram selecionadas duas amostras, retiradas de duas popula??es, a popula??o de l?deres formais e outra composta pela for?a de trabalho. Ap?s a an?lise dos dados foi constru?da uma conclus?o e proposta uma metodologia com o objetivo de favorecer outras organiza??es que adotam o BSC, na constru??o destes objetivos e indicadores estrat?gicos. O presente estudo demonstrou a import?ncia da defini??o dos objetivos e indicadores estrat?gicos na perspectiva aprendizado e crescimento do BSC, bem como dos ativos intang?veis, de modo que eles possam contribuir de forma mais eficaz para o alcance da vis?o estabelecida por uma organiza??o e para a constru??o de vantagem competitiva.