Submitted by Stéfany Moreira (stemellra@yahoo.com.br) on 2013-03-01T16:26:04Z No. of bitstreams: 1 DISSERTAÇÃO_LavraArtesanatoMercado.pdf: 2983395 bytes, checksum: 8f8b98f911e9e76a4f7cda495f4a1f91 (MD5) / Approved for entry into archive by Neide Nativa (neide@sisbin.ufop.br) on 2013-03-13T21:50:07Z (GMT) No. of bitstreams: 1 DISSERTAÇÃO_LavraArtesanatoMercado.pdf: 2983395 bytes, checksum: 8f8b98f911e9e76a4f7cda495f4a1f91 (MD5) / Made available in DSpace on 2013-03-13T21:50:07Z (GMT). No. of bitstreams: 1 DISSERTAÇÃO_LavraArtesanatoMercado.pdf: 2983395 bytes, checksum: 8f8b98f911e9e76a4f7cda495f4a1f91 (MD5) Previous issue date: 2006 / As exportações do esteatito lavrado no Distrito de Santa Rita de Ouro Preto, Estado de Minas Gerais, tendo como destino países da Europa, América do Norte e Ásia, apresentam tendências de crescimento nos últimos cinco anos. Para atender à demanda internacional da matéria prima, houve uma adaptação no processo de desenvolvimento sócio-econômico e mercadológico local. A atividade econômica transformou-se de rural e extrativista para industrial, desenvolvendo-se de forma desordenada e ilegal, sendo conduzida sem um projeto preestabelecido e ambientalmente sustentável, impossibilitando o cumprimento dos preceitos básicos do ecodesenvolvimento. A produção industrial interferiu negativamente na produção artesanal de base mineral em esteatito, fomentada pela escassez da matéria prima de boa qualidade, desequilibrando uma atividade cultural e familiar, característica da região, influenciando o produto final e o mercado regional, prejudicando futuras gerações de darem continuidade a uma atividade que garante o equilíbrio rural-urbano, através da permanência do ser humano no campo, gerando emprego e renda para grande parte da população local. ____________________________________________________________________________________________________ / ABSTRACT: Exportation of the steatite mined in Santa Rita - a district of Ouro Preto, in the state of Minas Gerais, Brazil - whose destinations are countries in Europe, North America and Asia - has presented a tendency of increasing in the last five years. In order to attend the international demand for this raw material, which is popularly known as soap stone, there has been a local adaptation to the market and socio-economical changes. The economic activity has turned from an originally rural and extractive into an industrial one, yet in a disordered and illegal way. That means there was a lack of a previous environmental sustainability plan, which blocks the keep of the basic eco-development concepts. The industrial production has negatively influenced the steatite-based craftwork production, reinforced by the shortage of raw material of good quality. The result has been an unbalanced local family cultural activity, which has influenced both the final product and the regional market. This process could harm future generations in keeping the activity that guarantees the rural-urban balance through the permanence of man in the country, and by providing employment and income for major part of the local population. ____________________________________________________________________________________________________ / Resumen: Las exportaciones de esteatita explotada em el Distrito de Santa Rita de Ouro Preto, Estado de Minas Gerais, teniendo como destino países de Europa, América del Norte e Asia, presentan tendencias de crecimiento en los últimos cinco años. Para atender la demanda internacional de materia prima, hubo localmente una adaptacón de proceso de desarrollo socio - económico y mercantil. La actividad económica se transformó de rural y extractiva para industrial, desarrollándose de forma desordenada e ilegal, estando conducida sin un proyecto preestablecido y ambientalmente sustentado, imposibilitando el cumplimiento de los conceptos básicos del ecodesarrollo. La producción industrial interfirió negativamente en la producción artesanal de base mineral en esteatita, fomentada por la escasez de materia prima de buena calidad, desequilibrando una actividad cultural y familiar, característica de la región, influenciando el producto final y el mercado regional, perjudicando futuras generaciones de dar continuidad a una actividad que garante el equilibrio rural - urbano, a través de la permanencia del ser humano en el campo, creando empleo y renta para grande parte de la populación.

Hierdie proefskrif is 'n verkennende ondersoek na kykers se interpretasie van die seep-opera Egoli - Piek van Goud. Die basiese vertrekpunt van die studie is die teks-leserontmoeting waar gelyke status aan die boodskap ('n teks) en die ontvanger ('n kyker) gegee word. Uit so 'n ontmoeting ontstaan kykers se interpretasies. Die tweeledige ondersoek plaas die proefskrif binne die teoretiese en metodologiese raamwerk van resepsiestudie om die komplekse interaksie tussen 'n teks en die ontvanger te ondersoek. Die twee komponente word binne spesifieke historiese en kulturele kontekste geplaas, te wete die veranderende politieke en ideologiese klimaat in Suid-Afrika asook die sosio-kulturele en politieke kontekste van die deelnemers. Die deelnemers van hierdie studie is groepe bruin-, swart- en witvroue. Groeponderhoude (fokusgroepe) is met ses groepe vroue tydens hul etensuur by die werkplek gevoer. Die onderhoude is rondom die volgende temas gestruktureer: romanse, identifikasie, parasosiale interaksie, sosiale interaksie, intertekstualiteit en Egoli as 'n forum vir die uitbeelding van Suid-Afrikaanse werklikhede. Kykers se interpretasie van die temas is ontleed aan die hand van referensiele, onderhandelde en kritiese interpretasierame. Daar is gevind dat die verskillende kultuurgroepe in 'n groat mate dieselfde interpretasierame gebruik in hul interpretasie van die verskillende temas. Die opvallendste verskil tussen die groepe is die wyse waarop die deelnemers die tema Egoli as 'n forum vir die uitbeelding van die SuidAfrikaanse werklikhede vertolk: as gevolg van verskillende sosio-kulturele en politieke omstandighede in Suid-Afrika het die deelnemers waarskynlik interpretasierame ontwikkel wat aan daardie omstandighede gekoppel kan word. In die studie is aangetoon dat die hermeneutiek en resepsieteorie nuttige verklarings gee van die elemente in die seep-operateks wat kykersbetrokkenheid stimuleer en die proses van interpretasie. Die proses verloop soos volg: deelnemers het bepaalde verwagtings oor 'n program; hulle moet die uitgebeelde werklikheid(e) herken en die boodskappe dan toe-eien. Hierna word boodskappe 'n kultuur binnegedra deur middel van sosiale diskoers. Die teoretiese onderbou het voorts aan die lig gebring dat deelnemers se interaksie met en interpretasie van Egoli 'n vorm van spel is. Empiriese bewyse is gevind dat die deelnemers op speelse wyse • oor karakters 'skinder'; • spekuleer oor romantiese assosiasie; • met karakters identifiseer; en • parasosiale verhoudings met karakters aanknoop. / Text in Afrikaans / This thesis is an exploratory study of viewers' interpretation of the soap opera Egoli - Place of Gold. The basic point of departure is the text-viewer encounter where equal status is given to the message (text) and the recipient (viewer). Viewers' interpretations develop from this encounter. This dichotomous investigation places the thesis within the theoretical and methodological framework of reception study where the complex interaction between a text and the recipient is examined. The two components are placed within specific historical and cultural contexts, namely the changing political and ideological climate in South Africa, as well as the socio-cultural and political contexts of the participants. The groups participating in this study consisted of coloured, black and white women. Six group interviews (focus groups) were held with these women during their lunch-hour at the workplace. The interviews were structured around the following themes: romance, identification, parasocial interaction, social interaction,intertextuality and Egoli as a forum for the portrayal of South African realities. Viewers' interpretations of these themes were analysed according to referential, negotiated and critical interpretative frames. It was largely found that the various cultural groups use the same interpretative frames to interpret the various themes. The exception was the way participants interpreted Egoli as a forum for the portrayal of South African realities: because of different socio-cultural and political circumstances in South Africa the participants may have developed interpretation frames that could be linked to these circumstances. Hermeneutics and reception theory provide useful explanations of these elements in a soap opera text that stimulate viewers' involvement and the process of interpretation. This process proceeds as follows: participants have specific expectations regarding a programme; they must recognise the realities depicted and then appropriate the messages. Thereafter messages are incorporated into a culture by means of social discourse. A further important theoretical finding was that the participants' interaction with and interpretation of Egoli takes the form of play. It was empirically determined in this study that participants playfully • speculate about romantic association; • engage in gossip about characters; • identify with characters; and • develop parasocial relationships with characters. / Summaries in English and Afrikaans / Communication Science / D. Litt. et Phil. (Communication Science)

Esta pesquisa foca a imagem profissional do professor de educação física, considerando a notoriedade que essa profissão adquiriu na televisão ao longo dos últimos anos. O objetivo é explicitar alguns dos sentidos relacionados à abordagem da educação física presente no contexto de duas programações exibidas pela Rede Globo de televisão. A primeira foi retirada da décima oitava temporada da telenovela Malhação, e a segunda do quadro MEDIDA CERTA/ 90 DIAS PARA REPROGRAMAR O CORPO exibido pelo programa Fantástico no ano de 2011. A coleta dos dados ocorreu através do acesso ao site da emissora, que disponibiliza por um determinado tempo, os capítulos da telenovela, bem como as edições do quadro em foco. O método utilizado para nortear a análise do processo de produção dos sentidos foi o referencial teórico da Análise do Discurso segundo a perspectiva de Orlandi. Esse método nos permite percorrer trajetórias capazes de evidenciar sentidos explícitos e implícitos coexistentes no discurso. Assim foram trilhados caminhos específicos para compreensão de cada fenômeno, ou seja, para os dados retirados de Malhação lançamos mão da transcrição de diálogos, apresentação de cenas e consideração dos planos de câmera utilizados em sua produção. Para os dados provenientes do quadro MEDIDA CERTA, realizamos transcrição de falas e construímos categorias, que foram analisadas a partir de uma grade já existente, considerando o título, quem fala, o que é dito, o intermediário e as estratégias utilizadas para publicação do discurso. Quanto aos resultados, foi possível evidenciar que os sentidos relativos à educação física presentes na décima oitava temporada de Malhação foram inspirados basicamente no paradigma competitivo da área. Também foram conservados estereótipos ultrapassados acerca do profissional e da profissão, pois, os sentidos relativos ao professor de educação física idoso foram reduzidos à potencialização de características ligadas à desatualização. E no que confere aos resultados obtidos com a análise do segundo fenômeno, clarificamos que a educação física foi abordada com a utilização do discurso científico, a partir de estratégias pautadas no exemplo testado pelos jornalistas, e oferecidos aos telespectadores. A proposta presente no quadro MEDIDA CERTA colaborou para o entendimento de uma educação física baseada na perspectiva biológica, que se estabelece frente à imposição de um risco ao sujeito, se valorizando como fonte de salvação e encontrando-se fragmentada das questões sociais. As análises de ambos os fenômenos evidenciam significados que permeiam a educação física representada na mídia no atual momento histórico, propiciando também reflexões sobre alguns dos princípios que regem a elaboração de práticas corporais no âmbito da educação física. / This research focuses on the professional image of the physical education teacher, considering the notoriety that this profession has acquired on television in the last years. The purpose is to clarify some of the meanings related to the approach of physical education in the context of two programs aired by television channel Rede Globo. The first was based on the eighteenth season of the television series/soap opera "Malhação" and the second on TV frame Medida Certa Measure right / 90 days to reset the body", displayed by the program Fantástico in 2011. The data had taken through access to the TV channel website, which provides for a certain period, the chapters of the mentioned soap opera, as well as editions of that TV show. The method used to guide the analysis of the production process of the senses was the theoretical referential of Discourse Analysis from the perspective of Orlandi. This method allows us to tread ways able to show the explicit and implicit senses coexisting in the speech. So were trodden paths to specific understanding of each phenomenon, that is, for data taken from Malhação were used transcription of dialogues, scenes of presentation and consideration of the camera plans used in their production. For the data from the TV frame Medida Certa were used transcription lines and construction of categories analyzed from an existing grid, considering the title, the speaker, what is said, the intermediary and the strategies used for publication of speech. The results became clear that the senses concerning the physical education present in the eighteenth season of Malhação were inspired by the competitive paradigm area. The outdated stereotypes about the professional and profession were also preserved because the sense for the elderly professor of physical education has been reduced to augmentation of features related to academic outdated. In addition, the results obtained from the analysis of the second phenomenon could clarify that physical education has been dealt with the use of scientific discourse from strategies ruled by examples tested by journalists and offered to viewers. The proposal contained in the TV frame Medida Certa contributed to the representation of physical education as a profession based on biological perspective that is established against the imposition of a risk to the subject, rising as a source of salvation and being separated from cultural and social issues. Besides highlighting meanings that allude to physical education represented in the media in the current moment, the study provided reflections about some principles that regulate the establishment of bodily practices in physical education.

This work aims at investigating, besides the problematic of television in Brazil and interactivity among Medias, the processes and practices of reception of a soap opera from the following mediations: everyday life and subjectivity, what allows us to question the representations of sexuality, and the use of subjectivity on its interfaces with gender construction. Such concepts have taken place on television, making possible the analysis of the role played by the consuming of those representations, mainly in the big urban centers. Our proposal is to question the attraction Media exerts on contemporary man/woman, as well as their relationship with everyday television drama. The cultural industry and gender issues are pointed out having the Cultural History as theoretical support. This way we have studied the works of Chartier, Foucault, Edgar Morin, Stuart Hall, Canclini, Martin-Barbero, Maria Immacolata Vassallo de Lopes, Silvia Helena Simões Borelli, Vera da Rocha Resende, Scott, Rolnik, Tereza de Lauretis and Butler. The concepts approached were representations, new cultural studies, production, reception, mediations, and gender. / Este trabalho tem como objetivo investigar, além da problemática da televisão no Brasil e a interatividade entre as mídias, os processos e as práticas de recepção de uma telenovela a partir das mediações: cotidiano e subjetividade, o que permite problematizar as representações da sexualidade e os usos das subjetividades nas suas interfaces com as construções de gênero. Tais conceitos vêm ganhando espaço na televisão, sendo possível analisar o papel desempenhado pelo consumo dessas representações, principalmente nos grandes centros urbanos. A proposta é questionar o fascínio do homem/mulher contemporâneo com a mídia e a sua relação com a dramaturgia televisiva cotidiana. Tendo como suporte teórico a História Cultural, coloca em destaque a indústria cultural e as questões de gênero. Dessa forma, foram privilegiados os trabalhos de Chartier, Foucault, Edgar Morin, Stuart Hall, Canclini, Martin- Barbero, Maria Immacolata Vassallo de Lopes, Silvia Helena Simões Borelli, Vera da Rocha Resende, Scott, Rolnik, Tereza de Lauretis e Butler no que diz respeito a conceitos tais como representações, novos estudos culturais, produção, recepção, mediações e gênero. / Doutor em História

Made available in DSpace on 2014-07-29T15:22:30Z (GMT). No. of bitstreams: 1 Dissertacao Viviane Sales Martins.pdf: 1168350 bytes, checksum: 1d952de58daf0256dd7f05f07a0069f5 (MD5) Previous issue date: 2011-04-29 / Starting from the contextualization of a society influenced by media and consumption culture, it's made a qualitative research with the intention of studying how Brazilian soap opera plays an important role in a context in that the media, with prominence of television, rules the discussed themes and influence the behaviors adopted by the public. The methodological basement is on the speech analysis and in images semiotics analysis. When applying this technique in media study, the relevance is pointed out of linking linguistic constructions with the communicational process loaded of ideological constructions. With semiotics analysis, it is considered the symbolic narrative present in analyzed elements of some chapters of Viver a Vida , exhibited by TV Globo, from September 2009 to May 2010. It's got a contemporary cutting of the sample, prioritizing the research concerning an thematic that involves defining subjects of present as: post modernity; the tripod of century XXI society - of consumption, spectacular and media's; the presence of television in context of mass culture's production and the Brazilian soap opera's influence. / A partir da contextualização de uma sociedade influenciada pela cultura da mídia e do consumo, realiza-se uma pesquisa qualitativa com o intuito de estudar como a telenovela brasileira exerce papel importante em um contexto em que os meios de comunicação, com destaque para a televisão, pautam os temas discutidos e influenciam os comportamentos adotados pelo público. O embasamento metodológico encontra-se na análise do discurso (AD) e na análise semiótica de imagens. Ao se aplicar a técnica de AD no estudo da mídia, ressalta-se a relevância de se relacionar construções linguísticas com o processo comunicacional carregado de construções ideológicas. Com a análise semiótica, considera-se a narrativa simbólica presente nos elementos analisados de alguns capítulos da telenovela Viver a Vida, exibida pela Rede Globo, de setembro de 2009 a maio de 2010. Tem-se, assim, um recorte contemporâneo da amostra, priorizando a pesquisa acerca de uma temática que envolve questões definidoras da atualidade como: pós-modernidade; o tripé da sociedade do século XXI de consumo, espetacular e midiática; a presença da televisão no contexto de produção da cultura de massa e a influência da telenovela brasileira.

Made available in DSpace on 2014-07-29T16:10:42Z (GMT). No. of bitstreams: 1 Dissertacao JOANISE.pdf: 823703 bytes, checksum: b58483b59959c8bd85279a668df46eb9 (MD5) Previous issue date: 2006-09-04 / This study aims at investigating the connection between teachers real lives and the fictional version of these lives in soap operas. Its main concern is to check if teachers identify themselves with the characters representation of teachers. Soap operas in Brazil are famous television drama programs watched by a great number of people and, most of the time; they portray ordinary models of identity. This enables viewers to project themselves into these models either being them real or fictional models of representation. Through questionnaires, teachers - from public schools in Goiânia - revealed what they think of these models of representation. These instruments of data collection gave access to a general historical view of the representation of teachers in Brazilian soap operas from 1951 to 2006. Based on the studies of Martín-Barbero (1998; 2001; 2003; 2004) and Orozco Gómez (1998) the results show that teachers professional identity interacts with the images portrayed in the soap operas which interferes with their interpretation and making-sense of the fictional image and their own real professional identity. / Esta investigação teve como foco a relação entre o professor da vida real e o personagem-professor das telenovelas brasileiras, buscando saber se o docente se reconhecia na representação de professor da ficção. No cerne dessa questão está o fato de que, além de ser o programa de maior audiência no Brasil, a telenovela oferece modelos de identidade, extraídos e remodelados do cotidiano, bem como possibilita ao brasileiro ver-se na tela, ainda que, na maioria das vezes, de modo mais idealizado que real. A necessidade de conhecer e analisar os modelos de professor que a telenovela faz veicular e o que pensam os docentes acerca dessas representações levou ao resgate histórico do personagem-professor presente na telenovela brasileira no período de 1951 a 2006. Suscitou também a sondagem por meio de questionário e observação dos critérios adotados pelos docentes da Rede Pública Municipal de Ensino de Goiânia na sua identificação (ou não) com esses personagens das novelas. Com o aporte teórico dos estudos culturais de recepção, na perspectiva de Martín-Barbero (1998; 2001; 2003; 2004) e Orozco Gómez (1997), propus a identidade profissional docente como uma mediação que articula a relação dos professores com os conteúdos da televisão e, de modo particular, intervém na leitura, interpretação e produção de sentido perante as imagens de professores nas telenovelas.

Considerable attention has focussed on identifying individual factors associated with, or predictive of, sexual offending (e.g., Efta-Breitbach & Freeman, 2004). In light of these individual factors, clinicians and researchers have developed standardized instruments for assessing the risk posed by sexually offending youth. Two such instruments are the Juvenile Sex Offender Assessment Protocol-II (J-SOAP-II; Prentky & Righthand, 2003) and the Estimate of Risk of Adolescent Sexual Offence Recidivism Version 2.0 (ERASOR-II; Worling & Curwen, 2001). In addition to individual factors, research on crime has demonstrated that structural factors within the community may be important determinants of sexual and non-sexual offending (e.g., McCarthy, 1991; Ouimet, 1999; Shaw & McKay, 1942; Wirth, 1938). Therefore, the purpose of this study was twofold: (a) to compare the psychometric properties of two newly developed risk assessment instruments (i.e., J-SOAP-II and ERASOR-II) and (b) to use the better instrument to compare the levels of risk posed by sexually offending youth in 3 neighbouring, but diverse communities. Using file information, the J-SOAP-II and ERASOR-II were scored on 84 adolescent males between the ages of 11 and 20 years who had committed a sexual offence and received treatment at Youth Forensic Psychiatric Services (YFPS) in the Greater Vancouver Area (GVA; n = 30), Central Okanagan (CO; n = 26), and Thompson Nicola region (TN; n = 28). Calculations of interrater reliability and item-total correlations indicated that the J-SOAP-II was a better assessment instrument for this sample of offenders. Consequently, further regional analysis of risk was conducted using the J-SOAP-II data. Results indicated that although there were no regional differences among the severity and history of sexual offending, TN youth generally had a greater number of risk factors than did youth in CO and GVA. Specifically, youth in TN were found to be higher risk in the areas of intervention, general problem behaviour, iii and family/environment dynamics. These results suggest that to better understand youth who commit sexual offences and to provide appropriate prevention and intervention strategies for individual offenders and their communities, youth should not be evaluated in isolation from their social and community context. Recommendations for practice are discussed. / Graduate Studies, College of (Okanagan) / Graduate

Dokumentet är ett resultat av studier gjorda under kursen Kandidatarbete I Datavetenskap. Arbetet utforskade, genom fallstudie, två egenskaper av distribuerade informationssystem och relation mellan dessa: säkerhet och prestanda. Målet med fallstudien har varit att belysa nackdelen med användning av Secure Socker Layer (SSL) dvs. dess effekt på hastigheten och fördelen med SSL, dvs. SSL:s roll i informationssäkerhetsarbetet. Arbetet visar hur prestanda i ett tillämpad distribuerat informationssystem kan påverkas av en SSL tillämpning. Systemets responstid testades för skillnader mellan en SSL säkrad uppkoppling och utan. Det testade systemet var ett bokningssystem som används för administration av resor, utvecklat i DotNet utvecklingsplattform. Arbetet har dessutom visat genom studien av informationssäkerhetsstandarden ledningssystem för informationssäkerhet (LIS) vilken plats som SSL protokollet har i informationssäkerhetsarbetet i organisationer. Metoden för jämförelse utvecklades och baserades på interaktionsmodellen. Hypotesen för arbetet var att mjukvara som tillämpar SSL gör att responstiden blir längre men gör också att informationssystemet uppfyller krav enligt standarden för ledningssystem av informationssäkerhet SS-ISO/IEC 17799 och SS 62 77 99-2. Hypotesen bekräftades då resultatet för mätningen visade en ökning på 37,5 % i medel för klienten med säkrad SSL uppkoppling och att resultatet av LIS studien visade att organisationer uppfyller viktiga krav ställda i standarden genom at ha en SSL säkrad kommunikation i sitt informationssystem. / This study shows the impact of SSL application on performance in a distributed information system. Further, the case study shows also, through studies of information security standard SS-ISO/IEC 17799, the place that SSL has in applying information security in organisations. / dejanpetrusic@hotmail.com, is00dpe@student.bth.se

The influence of new media on theatrical practice over the past fifty years has spurred a movement towards theatrical forms which are increasingly organized around the sensory elements of performance. This change is most noticeable in the visual approaches to theatre, and it has produced what I have labeled a theatre of visuality. This thesis argues that the tendencies for visualization found in visual media have extensively marked the performance strategies of contemporary theatre practice, resulting in a shift away from the logocentric dramatic text and towards theatre performance organized around the visual. Looking at four contemporary productions of Georg Buchner’s Woyzeck –Thomas Ostermeier’s Woyzeck (2005), Vesturport’s Woyzeck (2005), Robert Wilson’s Woyzeck (2000), and Josef Nadj’s Woyzeck ou l’Ébauche du Vertige (1994)– this thesis produces a preliminary typology of four distinct visualities/theatrical forms which make up the theatre of visuality: hyperrealism, synesthesia, superficiality, and visual narration. This thesis contributes to the conceptualization and understanding of postdramatic theatre by linking the theatre’s rejection of the text to the increased centrality of the visual in performance, and by tracing these shifts to the influence of visual media.

This thesis focuses on design of document exchange solution used between Stavební spořitelna České spořitelny a.s. (SSČS) and its external sales network, which is outdated and doesn't meet the needs of SSČS or sales network. The thesis also includes the identification of suitable basic principles used in the service-oriented architecture (SOA) concept and their application in design solutions. The aim of the thesis is a conceptual solution design, based on the principles of SOA and the following technological design of changes in existing environment, so that on this basis could be created a functional and technical specification for suppliers of these applications. Stated objective is achieved through an initial analysis of the current environment, which identifies the possibilities of existing applications, and identifies weaknesses in the process that will be changed in the new solution. The analysis covers as the environment of external sales network as the related environment in SSČS, which together figure in the process of documentation exchange. As the results of the analysis and based on theoretical knowledge and consultation with experts in the field of SOA is then formulated a proposed solution at the conceptual level, which is further elaborated in the description of the proposed changes in individual components of the new solution. The outputs of this thesis will serve SSČS both in terms of describing the existing and the new environment, and as an input for the specifications of the proposed amendments to the supplier concerned applications. Structure of the thesis consists of introduction, devoted to the characterization of SSČS and providing an initial framework for solved domain. This is followed by a description and the analysis of external sales network, particularly in terms of application equipment and communication flows, followed by a description of the environment in SSČS, which contains the components processing sent documents. Next part of thesis is devoted to the formulation of the basic concepts of SOA and selection of appropriate principles that are followed in the subsequent section to draft the solution itself, first at the conceptual level, followed by a detailed description of the necessary changes. Everything is then evaluated in the final part.