Le réseau de coopération et d’action culturelle français à l’étranger (RECAC), qui relève du ministère des Affaires étrangères, est une organisation publique opérant dans le monde entier depuis la première partie du XXème siècle. Objet de nombreuses réformes, il est confronté depuis le début des années 2000 à de fortes restrictions. Pourtant, cette organisation menacée dans sa pérennité et dont le champ d’activité n’a cessé de s’élargir parvient toujours à remplir sa mission dans un contexte incertain et concurrentiel. Il ressort de cette étude que le sommet stratégique du RECAC a actionné le levier organisationnel en mettant en place une démarche nouvelle de contrôle de gestion. Pour saisir cette démarche, cette recherche déploie une méthodologie mixte à dominante qualitative en s’inscrivant dans le courant épistémologique interprétativiste. Elle mobilise le modèle du contrôle capacitant (Ahrens et Chapman, 2004), adapté de recherches réalisées par Adler et Borys (1996), autour de l’idée de « permettre aux employés de mieux maîtriser leur mission ». À partir de données secondaires produites pour le RECAC, de données primaires issues de 66 entretiens semi-directifs mobilisant le cadre étendu proposé par Ferreira et Otley (2009) avec l’application NVivo10, d’une description épaisse et d’une analyse factorielle des correspondances, la construction de l’assemblage d’un « système de maîtrise de gestion » (SMG) est analysée au travers des interactions SMG—manager-utilisateur. Basée sur une compréhension fine d’une organisation peu explorée en sciences de gestion, cette recherche doctorale, au travers de son guide d’entretien appréhendé comme un « point de rencontre » entre les acteurs, propose un « remodelage » du modèle du contrôle capacitant perçu comme un méta-contrôle de gestion. / The French cooperation and cultural network abroad, which operates under the Ministry of Foreign Affairs, is a public entity that has been operating globally since the early 20th century. Subject to numerous reforms, it has suffered from major budget cuts and downsizing since the early 2000s. However, this organization, whose very existence has been threatened and whose field of activity has nevertheless continued to widen, manages to fulfill its mission in an uncertain and competitive environment. This study shows that its senior leadership responded by an organization redesign that introduced a new approach to management control. This interpretive research uses a predominantly qualitative mixed methodology to assess this new approach. It mobilizes the enabling control model (Ahrens and Chapman, 2004) adapted from the research of Adler and Borys (1996). This model characterizes the systems that enable employees better to master their tasks. The nature of the organization’s management control seen as a package is analyzed through an investigation of the users’ experience, using secondary data produced for the organization, primary data from 66 semi-structured interviews that put into practice the extended framework proposed by Ferreira and Otley (2009) and exploits NVivo10 software, a thick description and a correspondence analysis. This doctoral research is based on a thorough understanding of an organization that has not been studied much in management science. Through its interview guide perceived as a "meeting point" between the actors, it offers a refinement of the enabling control model seen as a meta-management control.

This case study explored the process of incorporating human rights into the operation of an international commercial organisation. Constructing a dialogue to bridge the gap between human rights discourse and commercial realities, this case study identified the unique roles required to develop dialogue and created a model as a diagnostic and educational tool. The roles specific to human rights consulting, of interpreter, Champoin and Enabler afforded effective penetration into the participating industry partner's operational levels. These roles emerged from the process of constructing a human rights discourse and tensions therein where the existing theory of organisational change and consulting was found to be inadequate for human rights intervention. Based on the data of industry partner's existing practices and human rights concerns and on the process of collecting and analysing this data, the model for education and implementation was constructed. It is a flexible tool for examining human rights practices from bottom up as well as top down of an organisation. This research showed that having a comprehensive picture of the complexities involved sas an effective method of exploration and making sense of human rights education and implementation in a multinational industrial setting. The construction of the roles and of the model relied on the central premise of willingness of a multinational corporation to examine its practices and take an autonomous position of corporate citizenship and responsibility. This was consistent with the participatory research design of the study. Theretically this research challenges the appropriateness of traditional organisational change concepts when dealing with human rights; provides a diagnostic and educational tool for human rights consulting; and points to further research in this area.

在網路發達的數位經濟時代，數位學習越來越普及，且大多是以非同步線上學習為主，但是非同步線上學習面臨即時互動性不高的問題，如此情形下，學習者無法立即獲得回應，會降低其學習意願與學習成效；以「參與體驗式個案教學」為例，參與體驗式個案教學法主張透過學生角色扮演，進行個案模擬和討論來增強個人成長與在組織中互動運作的應變能力。本研究透過探討並描述「參與體驗式個案教學法」課程的情境，了解課程在上課前、中、後教師與學生的需求，規劃並實作一個學習社群導向、結合顧客關係管理、網路客服中心概念與Ｗiki共筆為基礎的數位學習系統去支援參與體驗式個案教學，建立客製化服務，讓學習內容被網路的成員所共同創造、分享、重新混合、重新定義，並傳遞出去，以及運用即時通訊來實踐立即性互動，改善學習者無法即時獲得回應而降低學習意願的問題。 本研究所建用來支援參與體驗式個案教學的雛型系統，其操作介面簡單易上手，且功能符合參與體驗式個案教學情境所需，是一個因教學制宜的系統，並且提供了即時通訊於其中，實踐了客製化、即時互動與數位學習社群的概念，同時也補足非同步線上學習的缺點，讓數位學習系統確實成為學生自主學習參與體驗式個案教學的輔助工具。

<p>This study develops a model for understanding spatial change and the construction of space as a meeting-place, and then employs it in order to show an otherwise little-known picture of (sub-)urban Russia and its transformation from Soviet times to today. The model is based on time-geographic ideas of time-space as a limited resource in which forces of various kinds struggle for access and form space in interaction with each other. Drawing on cultural semiotics and the concepts of lifeworld and system, the study highlights the social side of these space-forming forces. Based on a long-term fieldwork (participant observation) in Ligovo/Uritsk, a high-rise residential district developed around 1970 and situated on the outskirts of Sankt-Peterburg (St Petersburg), the empirical material concerns processes of urban identity, spatial representations and local politics. The study explicates three codes used to form the image of the city that all relate to its pre-Revolutionary history, two textual strategies of juxtaposition in creating the genius loci of a place, and a discussion of what I call Soviet "stiff landscape" in relation to Soviet mental and ordinary maps of the urban landscape. Moreover, the study shows that the newly implemented self-governing municipalities have not realised their potential as political actors in forming local space, which raises questions on the democratisation of urban space. Finally, the study argues that the model that guides the research is a tool that facilitates the application of the world-view of time-geography and the epistemology of the landscape of courses in concrete research. The study ends with an attempt to generalise spatial change in four types.</p>

<p>The starting point for this study is the question of why organizational visions are often interpreted by employees as unintelligible and insignificant. The knowledge gap in this area makes the study of communication about vision and goals both urgent and interesting.</p><p>Accordingly, the purpose is to advance knowledge on communication processes in organizations through description and analysis of communication about strategy, encompassing vision, strategic objectives and common values, in a company.</p><p>A case study design was chosen and a longitudinal qualitative study was conducted in the company, from April 1998 to January 2000. A combination of methods were used, including participant observation, discourse analysis and interviews.</p><p>Communication about the strategy followed a typical top-down model, starting on group level and ending on department level. In this process, Balanced Scorecard was used as a tool to communicate the strategy.</p><p>It was concluded that visions formulated by top managers met different realities constructed by managers at lower levels in the company. Managers’ attitudes, knowledge and interpretations were important individual factors that influenced communication about the strategy. Employees did not have the same detailed knowledge of the strategy as the managers, nor were they given the same opportunities to obtain it.</p><p>The discourse analysis reveals power structures, conflicts, individual attitudes and perspectives. The study thus results in a deep understanding of communication problems in the organization.</p>

This study develops a model for understanding spatial change and the construction of space as a meeting-place, and then employs it in order to show an otherwise little-known picture of (sub-)urban Russia and its transformation from Soviet times to today. The model is based on time-geographic ideas of time-space as a limited resource in which forces of various kinds struggle for access and form space in interaction with each other. Drawing on cultural semiotics and the concepts of lifeworld and system, the study highlights the social side of these space-forming forces. Based on a long-term fieldwork (participant observation) in Ligovo/Uritsk, a high-rise residential district developed around 1970 and situated on the outskirts of Sankt-Peterburg (St Petersburg), the empirical material concerns processes of urban identity, spatial representations and local politics. The study explicates three codes used to form the image of the city that all relate to its pre-Revolutionary history, two textual strategies of juxtaposition in creating the genius loci of a place, and a discussion of what I call Soviet "stiff landscape" in relation to Soviet mental and ordinary maps of the urban landscape. Moreover, the study shows that the newly implemented self-governing municipalities have not realised their potential as political actors in forming local space, which raises questions on the democratisation of urban space. Finally, the study argues that the model that guides the research is a tool that facilitates the application of the world-view of time-geography and the epistemology of the landscape of courses in concrete research. The study ends with an attempt to generalise spatial change in four types.

This thesis explores how a group of 17 male youth athletes, and their families, experience competitive hockey. Many of the youths seem to forge fantasy relationships with hockey celebrities, heroes, and stars -- e.g. Sidney Crosby -- emulating them with regard to the "best" attitudes, equipment, and styles of play to have or use. Their parents invest considerable amounts of money and time into their sons' participation in hockey, not because they necessarily share their sons' dreams of athletic stardom, but because they hope that it will help instill community-defined "positive" values into their sons--tools needed to become "successful" youths and, eventually, adults.

This qualitative study aimed to examine which discourses can be found within the Child and Adolescent Psychiatry (BUP) and women’s shelters against domestic violence, concerning children that have experienced violence within the family, from two perspectives: the child’s need of father and of protection from violence. The study also aimed to examine which discourses can be found within the organisations concerning children’s well-being, how they define their mission concerning domestic violence and how this can affect the practical work with children that have experienced violence and their parents. The questions that the study aimed to answer were which discourses can be distinguished within BUP and the women’s shelters against domestic violence and how they can affect the different agencies’ view of the child’s need and well-being. These questions have been answered with collected interviews from the two respective agencies which have then been interpreted and processed through a critical discourse analysis from different theoretical concepts such as dominant discourses and service discourses in relation to Social Work, children’s need as a social construction and discourses of the child as a victim and an active participant. What the study showed was that the active participant-discourse overall was more prominent within BUP and that the victim-discourse was more prominent within the women’s shelters against domestic violence but also that both discourses were distinguishable in different ways and to different extents in both agencies in different combinations and variations. The study also found that the discourses, in different ways and to different extents, also affected the agencies’ view of the child’s need of father and of protection from violence.

This thesis explores how a group of 17 male youth athletes, and their families, experience competitive hockey. Many of the youths seem to forge fantasy relationships with hockey celebrities, heroes, and stars -- e.g. Sidney Crosby -- emulating them with regard to the "best" attitudes, equipment, and styles of play to have or use. Their parents invest considerable amounts of money and time into their sons' participation in hockey, not because they necessarily share their sons' dreams of athletic stardom, but because they hope that it will help instill community-defined "positive" values into their sons--tools needed to become "successful" youths and, eventually, adults.

Järnvägsstationer är att betrakta som offentliga platser och regleras av transportpolitiska målsättningar om jämställdhet och tillgänglighet för alla (Prop. 2008/09:93). Trots det saknas forskning om hur genus påverkar resenärer vid deras vardagliga vistelser på järnvägsstationer. Det övergripande syftet med denna avhandling är därför att ur ett genusperspektiv undersöka hur manliga och kvinnliga resenärer i sin vardag använder och upplever järnvägsstationer som fysiska platser och sociala rum. Det empiriska materialet baseras på resedagböcker, intervjuer med resenärer, deltagande observationer och intervjuer med planerare och förvaltare av järnvägsstationer. Kimstad pendeltågsstation, Norrköpings järnvägsstation och Stockholms Centralstation ingår i studien. I avhandlingen kombineras olika teorier som gör det möjligt att betrakta genus som rytm. Genom detta teoretiska ramverk undersöks hur genusmaktordningen återverkar i tid, rum och mobilitet. Resultaten av studien visar att resenärer är påverkade av genusmaktordningen, som återfinns såväl i kollektiva föreställningar som i materialiserade objekt som möter resenärer när de vistas på järnvägsstationerna. Sammanfattningsvis visar studien att såväl manliga som kvinnliga resenärer påverkas av denna maktordning. Även om denna ordning påverkar alla tycks kvinnor vara de som påverkas mest negativt, eftersom de genom en manlig normerad blick betraktas som antingen ärbara eller sexuellt tillgängliga objekt, därutöver att de är tvungna att förhålla sig till risken att utsättas för sexualiserat våld från män. Av dessa anledningar tenderar kvinnors livsrum att inskränkas, oavsett ålder och plats. / Railway stations are perceived as public spaces and are regulated by national transport goals of equality and accessibility for all (Prop. 2008/09:93). However, hardly any research has looked at how gender affects commuters in their daily life at railway stations. The overriding aim of this study is to examine how male and female commuters use and experience railway stations as gendered physical places and social spaces, during their daily travels. The empirical material is based on travel diaries, interviews with male and female commuters, participant observations inspired by auto-ethnography and interviews with planners and managers of the railway stations. Stations included in the study are Kimstad commuter rail station, Norrköping railway station and Stockholm Central station (all in Sweden). In this thesis this combination of theories makes it possible to define gender as rhythm. Through this theoretical frame the thesis analyses gendered power relations of bodies in time, space and mobility. Results from the study show that individuals are affected by gendered power relations that dwell in collective believes and in shape of materialized objects that encounter the commuter when visiting the railway station. In conclusion the study shows that both female and male commuters are affected by gender power relations while visiting railway stations. Even though they affect all, women seem to be most negatively affected by these power relations, since women by gender as rhythms are considered as either objects of decency or as sexually available to heterosexual men. Further, female bodies negotiate the risk of encountering sexual violence therefore gender as rythm tend to decrease the extent of women’s everyday living spaces, regardless of age and place.