• Refine Query
  • Source
  • Publication year
  • to
  • Language
  • 65
  • 43
  • 15
  • 13
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
  • 1
  • 1
  • Tagged with
  • 176
  • 176
  • 79
  • 55
  • 51
  • 39
  • 34
  • 21
  • 16
  • 16
  • 16
  • 16
  • 16
  • 15
  • 15
  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
101

Communication Infrastructure for the Smart Grid: A Co-Simulation Based Study on Techniques to Improve the Power Transmission System Functions with Efficient Data Networks

Lin, Hua 24 October 2012 (has links)
The vision of the smart grid is predicated upon pervasive use of modern digital communication techniques in today's power system. As wide area measurements and control techniques are being developed and deployed for a more resilient power system, the role of communication networks is becoming prominent. Advanced communication infrastructure provides much wider system observability and enables globally optimal control schemes. Wide area measurement and monitoring with Phasor Measurement Units (PMUs) or Intelligent Electronic Devices (IED) is a growing trend in this context. However, the large amount of data collected by PMUs or IEDs needs to be transferred over the data network to control centers where real-time state estimation, protection, and control decisions are made. The volume and frequency of such data transfers, and real-time delivery requirements mandate that sufficient bandwidth and proper delay characteristics must be ensured for the correct operations. Power system dynamics get influenced by the underlying communication infrastructure. Therefore, extensive integration of power system and communication infrastructure mandates that the two systems be studied as a single distributed cyber-physical system. This dissertation proposes a global event-driven co-simulation framework, which is termed as GECO, for interconnected power system and communication network. GECO can be used as a design pattern for hybrid system simulation with continuous/discrete sub-components. An implementation of GECO is achieved by integrating two software packages: PSLF and NS2 into the framework. Besides, this dissertation proposes and studies a set of power system applications which can be only properly evaluated on a co-simulation framework like GECO, namely communication-based distance relay protection, all-PMU state estimation and PMU-based out-of-step protection. All of them take advantage of interplays between the power grid and the communication infrastructure. The GECO experiments described in this dissertation not only show the efficacy of the GECO framework, but also provide experience on how to go about using GECO in smart grid planning activities. / Ph. D.
102

Precision i Rörelse : Horisontell Hoppmätning med IMU och Magnetometer

Abuawad, Ismail January 2024 (has links)
Detta examensarbete har genomförts med syftet att utveckla Inno-x företagets system, som är avsett för vardagsidrottare för att mäta neuromuskulära aktiviteter i underkroppen med hjälp av modern teknologi. Systemet omfattar en tröghetsmätningsenhet (IMU) med accelerometer, gyroskop och en EMG-sensor (elektromyografi). Denna konfiguration möjliggör noggrann övervakning av neuromuskulära aktiviteter genom analys av svar på träning. Studiens mål var att identifiera en effektiv sensor för mätning av horisontella hoppavstånd och att utveckla en algoritm som sedan ska integreras i företagets produkt. Produkten kommer att använda magnetometer och IMU för att tolka mänskliga rörelser och för att förbättra noggrannheten i företagets mätningssystem. Processen inkluderar förbättring av mätningarnas noggrannhet, integration av teknik med biomekaniska principer, utvärdering av kalibreringstekniker för magnetometeravläsningar, kombination av sensorer för rörelseanalys och genomförande av utvärdering med olika åldersgrupper som består av 10 deltagare för att bedöma systemets effektivitet. Även om ingen av metoderna helt uppnådde den önskade noggrannheten inom ±5 cm, visade alla metoder god prestanda för olika tillämpningar. Detta antyder att implementeringen av en kalibrerad magnetometer potentiellt kan förbättra systemets noggrannhet vid bestämning av horisontella hoppavstånd, dock endast med en liten marginal, eftersom studien visade att med kalibrerade magnetometer RMSE (Root Mean Square Error) ökat med 0.99 cm. Ytterligare forskning rekommenderas för att undersöka nya sätt att kalibrera sensorer och integrera dem för mer precisa avläsningar. Dock bör det beaktas att magnetometeravläsningar påverkas av miljöfaktorer. Dessutom är det viktigt att skapa ett användarvänligt gränssnitt som gör det möjligt för idrottare att enkelt spåra och analysera sina prestandadata. / This thesis has been conducted with the objective of developing the Inno-X company's system, which is intended for everyday athletes to measure neuromuscular activities in the lower body using modern technology. The system includes an Inertial Measurement Unit (IMU) with an accelerometer, gyroscope, and an Electromyography (EMG) sensor. This configuration enables accurate monitoring of neuromuscular activities through the analysis of responses to training. The study's goal was to identify an effective sensor for measuring horizontal jump distances and to develop an algorithm that would then be integrated into the company's product. The product will use a magnetometer and IMU to interpret human movements and to improve the accuracy of the company's measurement system. The process includes improving the accuracy of measurements, integrating technology with biomechanical principles, evaluating calibration techniques for magnetometer readings, combining sensors for motion analysis, and conducting evaluations with different age groups consisting of 10 participants to assess the system's effectiveness. Although none of the methods fully achieved the desired accuracy within ±5 cm, all methods showed good performance for various applications. This suggests that the implementation of a calibrated magnetometer could potentially improve the system's accuracy in determining horizontal jump distances, albeit only by a small margin, as the study showed that with calibrated magnetometers, the Root Mean Square Error (RMSE) increased by 0.99 cm. Further research is recommended to explore new ways to calibrate sensors and integrate them for more precise readings. However, it should be considered that magnetometer readings are affected by environmental factors. Additionally, it is important to create a user-friendly interface that enables athletes to easily track and analyze their performance data.
103

Load Testing Deteriorated Spans of the Hampton Roads Bridge-Tunnel for Load Rating Recommendations

Reilly, James Joseph 12 January 2017 (has links)
The Hampton Roads Bridge-Tunnel is one of the oldest prestressed concrete structures in the United States. The 3.5 mile long twin structure includes the world's first underwater tunnel between two man-made islands. Throughout its 60 years in service, the harsh environment along the Virginia coast has taken its toll on the main load carrying girders. Concrete spalling has exposed prestressing strands within the girders allowing corrosion to spread. Some of the more damaged girders have prestressing strands that have completely severed due to the extensive corrosion. The deterioration has caused select girders to fail the necessary load ratings. The structure acts as an evacuation route for the coast and is a main link for the local Norfolk Naval Base and surrounding industry. Because of these constraints, load posting is not a viable option. Live load testing of five spans was performed to investigate the behavior of the damaged spans. Innovative techniques were used during the load test including a wireless system to measure strains. Two different deflection systems were implemented on the spans, which were located about one mile offshore. The deflection data was later compared head to head. From the load test results, live load distribution factors were developed for both damaged and undamaged girders. The data was also used by the local Department of Transportation to validate computer models in an effort to help pass the load rating. Overall, this research was at the forefront of the residual strength of prestressed concrete girders and the testing of in-service bridges. / Master of Science / According to Federal law, each bridge across the United States must be inspected by a licensed engineer on a biennial cycle – meaning every two years. Roughly every ten years, or when major work is performed such as a bridge widening, a load rating must be performed. During a load rating, licensed structural engineers analyze every structural component of a bridge under various loads. These loads include general traffic loads, heavy design loads, as well as special permit truck loads. For each of these loadings, it is proven whether each structural component has enough strength to withstand the load entering the member. Inspection reports are incorporated into the load rating analysis to account for any deterioration in the members which will lower its strength. Recently, a load rating was performed on the Hampton Roads Bridge-Tunnel. The Bridge-Tunnel is a 3.5 mile long twin structure located in Southeastern Virginia. Throughout its 60 years in service, the harsh coastal environment has caused extensive deterioration to some of its main load carrying girders. The deterioration has caused the Bridge-Tunnel to fail its load ratings meaning load posting may have to be imposed. This means signs, and possibly security guards, would have to be implemented before the approach ramps preventing trucks over a certain weight limit from entering. The structure acts as an evacuation route for the coast and is a main link for the local Norfolk Naval Base and surrounding industry. Because of these constraints, load posting is not a viable option. The Bridge-Tunnel is one of the oldest structures of its type so the effects of the deterioration are not well understood causing conservative assumptions to be used within the load rating. This research describes load testing that was performed on the structure to understand the performance and deterioration effects of the bridge. The results and recommendations from this research were used by the load rating engineers to justify assumptions made and help pass the load rating.
104

A retrospective view of the South African excellence model

Williams, June C. 03 1900 (has links)
Thesis (MBA (Business Management))--Stellenbosch University, 2008. / Traditionally, organisational performance and efficiency measurements have been focused on cost containment. Today, however, performance measurement systems of world-class organisations are tailored to drive manufacturing and service business excellence. Quality is crucial for gaining a competitive advantage internationally. Quality award programmes promote quality awareness, recognise the quality achievements of companies and provide a platform for sharing successful quality management initiatives. Quality award frameworks form the foundation for developing business excellence models. Business excellence models are based on the premise that customer satisfaction, people (employee) satisfaction and impact on society are all achieved through leadership driving the policy and strategy, the people management, resources and processes, leading ultimately to excellence in business results. In this paper five of the most prominent international business excellence models are discussed. The success stories of companies that have implemented these models are looked at and the South African Excellence Model is compared with these five international models. The aim of the study is to analyse the South African Business Excellence Model as compared to international models such as the Deming Prize, the MBNQA, the EFQM, the AQA and the SQA. Case studies of two companies, Combine Cargo and Daimler Chrysler, are analysed with the aim of determining the shortcomings of the SAEM and the effects of the SAEM on business practices. Conclusions are drawn based on the experiences of these businesses, in order to verify the shortcomings and the effects of the SAEM. Lastly, the reasons for the failure of the SAEF and the SAEM are investigated and recommendations and guidelines are given for the revival of the SAEM and the promotion of quality in South Africa.
105

Measurement of range of motion of human finger joints, using a computer vision system

Ben-Naser, Abdusalam January 2011 (has links)
Assessment of finger range of motion (ROM) is often required for monitoring the effectiveness of rehabilitative treatments and for evaluating patients' functional impairment. There are several devices which are used to measure this motion, such as wire tracing, tracing onto paper and mechanical and electronic goniometry. These devices are quite cheap, excluding electronic goniometry; however the drawbacks of these devices are their lack of accuracy and the time- consuming nature of the measurement process. The work described in this thesis considers the design, implementation and validation of a new medical measurement system utilized in the evaluation of the range of motion of the human finger joints instead of the current measurement tools. The proposed system is a non-contact measurement device based on computer vision technology and has many advantages over the existing measurement devices. In terms of accuracy, better results are achieved by this system, it can be operated by semi-skilled person, and is time saving for the evaluator. The computer vision system in this study consists of CCD cameras to capture the images, a frame-grabber to change the analogue signal from the cameras to digital signals which can be manipulated by a computer, Ultra Violet light (UV) to illuminate the measurement space, software to process the images and perform the required computation, a darkened enclosure to accommodate the cameras and UV light and to shield the working area from any undesirable ambient light. Two calibration techniques were used to calibrate the cameras, Direct Linear Transformation and Tsai. A calibration piece that suits this application was designed and manufactured. A steel hand model was used to measure the fingers joint angles. The average error from measuring the finger angles using this system was around 1 degree compared with 5 degrees for the existing used techniques.
106

Generellt mät- och styrsystem / General measurement and control system

Sundh, Roger January 2014 (has links)
Examensarbetets syfte var att skapa ett generellt mät- och styrsystem som är möjligt att fjärrstyra över Internet. Systemet består av en kontrolldator och ett antal separata moduler, vilka var och en realiserar någon typ av mät- eller styrfunktion. Användningsområdet för ett sådant system är brett; det kan exempelvis användas inom automation av bostäder, för process-övervakning och styrning inom tillverkningsindustrin, eller inom under-hållningsbranschen.Eftersom ett fullt utbyggt system kan bestå av ett drygt 100-tal olika mo-duler, är det här examensarbetet av praktiska skäl begränsat till att rea-lisera en handfull av dessa. Då systemet är enkelt att skala upp, är den be-gränsningen i antalet realiserade moduler i prototypsystemet inget som påverkar de erhållna resultaten. Exempel på storheter som kan övervakas är temperatur, avstånd, lufttryck och ljusstyrka. Styrning kan ske av bland annat servomotorer, lampor och allmänna digitala utgångar.På kontrolldatorn körs en webbserver och styrning och avläsning av de anslutna modulerna sker från en ansluten webbklient. På webbservern finns även en webbkamera, vilken kan visa resultaten av de kommandon som ges från webbklienten.Resultaten från användningen av prototypsystemet visar att konstruk-tionerna fungerar och att systemets fördröjningar är relativt små. Att styra snabba realtidsförlopp är dock inte möjligt, men processer och system med blygsammare hastighetskrav är högst lämpade kandidater att styras och kontrolleras av detta system. / The purpose of this thesis work was to create a general measurement and control system, which is remotely controlled using Internet. The system comprises a controlling computer and several separate modules, each one realizing one or more measurement and control tasks. The possibilities of such a system are wide. It could be used for home automation, industrial process control or by the entertainment business. For example, the system can implement measurement of temperature, distance, pressure and light and control servos, lamps and general digital outputs.A fully implemented system comprises over 100 separate modules, so for practical reasons this thesis work was restricted to only implementing and demonstrating a few of those modules. Since the system is easily scalable, this was a minor restriction, which did not negatively affect the results.The results show that the system works and in general the latency is low. Fast real time processes will not work, but most applications with more moderate timing demands are ideally suited for this system.
107

Sea Level Compensation System for Wave Energy Converters

Castellucci, Valeria January 2016 (has links)
The wave energy converter developed at Uppsala University consists of a linear generator at the seabed driven by the motion of a buoy on the water surface. The energy absorbed by the generator is negatively affected by variations of the mean sea level caused by tides, changes in barometric pressure, strong winds, and storm surges. The work presented in this doctoral thesis aims to investigate the losses in energy absorption for the present generation wave energy converter due to the effect of sea level variations, mainly caused by tides. This goal is achieved through the modeling of the interaction between the waves and the point absorber. An estimation of the economic cost that these losses imply is also made. Moreover, solutions on how to reduce the negative effect of sea level variations are discussed. To this end, two compensation systems which adjust the length of the connection line between the floater and the generator are designed, and the first prototype is built and tested near the Lysekil research site. The theoretical study assesses the energy loss at about 400 coastal points all over the world and for one generator design. The results highlight critical locations where the need for a compensation system appears compelling. The same hydro-mechanic model is applied to a specific site, the Wave Hub on the west coast of Cornwall, United Kingdom, where the energy loss is calculated to be about 53 %. The experimental work led to the construction of a buoy equipped with a screw jack together with its control, measurement and communication systems. The prototype, suitable for sea level variations of small range, is tested and its performance evaluated. A second prototype, suitable for high range variations, is also designed and is currently under construction. One main conclusion is that including the compensation systems in the design of the wave energy converter will increase the competitiveness of the technology from an economic point of view by decreasing its cost per kWh. The need for a cost-effective wave energy converter with increased survivability emphasizes the importance of the presented research and its future development.
108

Electrical valorization of MFC : application to monitoring / La récuperation d’énergie électrique de biopiles microbiennes pour l’application de monitoring

Pietrelli, Andrea 21 January 2019 (has links)
Dans les dernières années, l'utilisation intensive des combustibles fossiles a déclenché une crise mondiale due à la forte production de polluants et à la réduction des stocks, en raison de sa nature de source d'énergie non renouvelable. Parce que l'utilisation généralisée des combustibles fossiles a entraîné la production de grandes quantités de CO2, ce qui est un facteur aggravant du réchauffement de la planète. Les piles à combustible microbiennes (MFC) représentent une technique de récupération d'énergie qui convertit l'énergie chimique des composés organiques en énergie électrique par le biais de réactions catalytiques de micro-organismes. La MFC peut être considérée comme un archétypique de système microbien bioélectrochimique (BES), qui exploite l’activité bio-électrocatalytique de micro-organismes vivants pour la génération de courant électrique. Durant la dernière décennie, l’évolution de l’électronique de faible consommation a rendu la technologie des MFC plus attrayante, car elle commence à pouvoir fournir une énergie comparable à celle consommée par des périphériques dit à faible consommation, comme un nœud de réseau de capteurs sans fil (WSN). En plus, les MFC ont gagné en intérêt car elles peuvent générer de l'énergie électrique tout en traitant des déchets. Contrairement aux autres piles à combustible, les MFC peuvent générer en permanence une énergie propre à une température ambiante, à la pression atmosphérique et à un pH neutre, sans entretien supplémentaire. Les seuls sous-produits sont le CO2 et H2O, qui ne nécessitent aucune manipulation supplémentaire, car le CO2 produit est biogénique, ce qui est inclus dans le cycle du carbone biogéochimique, évitant l'émission nette de carbone dans l'atmosphère. Ce manuscrit examine certains aspects liés à la technologie des piles à combustible microbiennes, depuis les réactions chimiques jusqu’aux systèmes de gestion de l'énergie requis pour exploiter la puissance fournie par les MFC. Une campagne expérimentale a été menée sur les MFCs concernant la caractérisation électrique, la connexion multiple des MFCs et l’influence des principaux paramètres qui affectent les performances de conversion de l’énergie. Le contexte de la pile à biocarburant est introduit et les principes de base de fonctionnement et les applications principales sont expliqués. L'enquête comprend une évaluation de l'impact des différents matériaux d'électrode, du substrat utilisé et des bactéries impliquées dans le processus chimique. Une perspective consiste à ajuster les paramètres afin de maximiser la production d'électricité. La conception spécifique de nos MFC de laboratoire est également présentée. Les essais expérimentaux ont été effectués sur deux types de réacteurs : la pile à combustible microbienne terrestre et la pile à combustible microbienne à eau usée. Un système de mesure approprié est présenté, il est spécialement conçu pour les tests sur les MFC. Il est capable d'assurer une mesure précise de toutes les valeurs et paramètres électriques nécessaires à la caractérisation électrique des réacteurs dans une configuration unique ou dans une connexion multiple. Les solutions utilisées pour alimenter les WWMFC étaient différentes et dans certains cas, on utilisait de vraies eaux usées, alors que dans d'autres, des solutions synthétisées appropriées étaient conçues à cet effet. Les méthodes de synthèse des solutions sont décrites. L'influence des principaux paramètres tels que le pH et la température a été analysée pour les deux types de cellules. La campagne expérimentale comprend des mesures de réacteurs en configuration unique ou disposées dans des connexions en série ou en parallèle. Les résultats confirment l'augmentation de la tension dans le cas de connexions en série et l'augmentation de la puissance dans le cas de connexions en parallèle. [...] / In recent years, the extensive use of fossil fuels has triggered into a global crisis due to high pollution and stock reduction, because of its nature of non-renewable source of energy. Because the wide use of fossil fuels has led to the production of high amounts of CO2, as a result is a trigger of the global warming issue. Microbial fuel cells (MFCs) is an energy harvesting technique that converts chemical energy from organic compounds to electrical energy through catalytic actions of microorganisms. MFC can be considered as archetypical microbial Bioelectrochemical Systems (BESs), that exploit the bio-electrocatalytic activity of living microorganisms for the generation of electric current. In the past decade, the evolution of low power electronics has made MFCs technology more attractive, because it has begun to be able to power low-power devices forming complete systems, such as the nodes of a wireless sensor network (WSN). Moreover, MFCs gained more interest because they can generate electric power while treating wastes. Unlike other fuel cells, MFCs can continuously generate clean energy at normal temperature, atmospheric pressure, and neutral pH value without any supplementary maintenance. The only by-products are CO2 and H2O, which do not require additional handling. The production of CO2 is part of a short duration carbon cycle. The CO2 produced is biogenic, which is included in the biogeochemical carbon cycle, avoiding net carbon emission into atmosphere. This manuscript examines many aspects related to microbial fuel cell technology from chemical reactions inside the cells to the energy management systems required to exploit energy delivered from MFCs for practical usage in autonomous sensors. Experimental campaign was performed on MFCs regarding electrical characterization, multiple connections of MFCs and influence of main parameters that affect energy conversion performances. The experimental tests were performed on two different lab-scale reactor typologies: terrestrial microbial fuel cell and waste water microbial fuel cell. A survey is presented about different proposed energy management systems and other devices able to build a node of a WSN powered by MFCs.
109

Efeitos da contratualização de serviços de saúde nos sistemas de mensuração de desempenho em um Hospital Público no Brasil / Performance-based financing effects on performance measure systems in a Brazilian Public Hospital

Sediyama, Marcelo Yuto Nogueira 22 October 2013 (has links)
Este estudo analisou o impacto da contratualização na gestão de desempenho (sistemas de mensuração de desempenho e atuação dos gestores) em um hospital público de ensino. O estudo de caso realizado no Hospital das Clinicas da Universidade de São Paulo, localizado em Ribeirão Preto, observou a mudança entre 1995-2012 dos sistemas de mensuração de desempenho (SMD) vigentes no hospital, antes focados no cumprimento do uso dos recursos orçamentários (financial based-type) para um mais voltado para entrega de serviços pactuados (BSC-type). A mudança ocorreu em função da alteração das condições da obtenção dos recursos junto ao governo que em 2005, por meio do Programa de Contratualização Hospitalar, passou a vincular parte da verba destinada ao hospital a seu desempenho (cumprimento de metas de indicadores pactuados). Em resposta, a gestão de desempenho do hospital vem se alterando em duas ordens de atuação dos gestores. Uma ação de primeira ordem dos gestores do hospital foi fazer o desdobramento da contratualização nos SMDs do hospital, propondo novos SMDs e legitimando o uso nas diversas áreas do hospital (topdown). A ação de segunda ordem foi negociar a seleção dos indicadores, metas e respectiva pontuação na formula de repasse de recursos (bottom-up) com os gestores locais do Sistema Único de Saúde - SUS, com objetivo de acomodar as incertezas do repasse de recursos. A interação entre os gestores locais do SUS e os gestores do hospital levou à um entendimento compartilhado sobre a avaliação de desempenho, à medida que devem seguir as regras formais gerais do programa de contratualização. O equilibro convergiu para uma maior preferência por indicadores quantitativos (com menor peso na fórmula de bônus) nos serviços de atenção à saúde, associada ao aumento do peso dos indicadores qualitativos na fórmula de bônus (com uso de metas menos rígidas). Esta condição assegura o alcance das metas pelo hospital e demonstra a atuação proativa dos gestores na pactuação com a fonte de recursos. / This study analyzed the impact of contractualisation on performance management (of performance measurement systems and way of managers take action) in a public teaching hospital. The case study conducted at the Hospital das Clinicas, University of São Paulo at Ribeirão Preto between 1995-2012 observed the change of Performance Measurement Systems - PMSs existing at the hospital, before focused on fulfillment of use of budgetary resources (financial-based type) for a more focused delivery in the agreed services (BSCtype). The change was due to altering the conditions of obtaining funds from the government in 2005, through the Hospital Contractualisation Program, now linking the amount of funds destinated to the hospital in their performance (achievement of goals and indicators agreed). In response, the management of hospital performance has been undergoing changes by two orders of acting of managers. A first-order action of managers of the hospital was doing the unfolding of the contractualisation PMSs in the hospital, proposing new PMSs and legitimating the use in various areas of the hospital (top-down). The action of the second order was to negotiate the selection of indicators, targets and their scores on the formula of allocation of resources (bottom-up) with the local managers of the Unified Health System - SUS, in order to accommodate the uncertainty of funds transfer. The interaction between the SUS\' local managers and the hospitals\' managers has generated a shared understanding about the performance evaluation, as they have to follow the general formal rules imposed by the Contractualisation Program. The equilibrium has converged to a higher preference for quantitative indicators (with a lower weight on the bonus formula) for healthy services, associated with the increasing of qualitative indicators\' weight on the bonus formula (plus more achievable targets usage). These conditions ensure the achievement of goals by the hospital and demonstrate the proactive role from hospitals\' managers during the annual contract review process with the funding source.
110

Modelo de sistema de medição para melhoria contínua em sistema de gestão para laboratório de ensaios de equipamentos médicos. / Measurement system model for continuous improvement of management system for testing laboratory of medical equipment.

Kishimoto, Edilson Tsutomu 08 April 2011 (has links)
O principal objetivo deste trabalho foi a verificação de como a utilização de um Sistema de Medição de Gestão contribui para o aprimoramento do Sistema de Gestão de um Laboratório de Ensaios de equipamentos médicos através da determinação, implementação e avaliação de um modelo otimizado de Sistema de Medição. O modelo proposto foi elaborado a partir do levantamento de todos os indicadores possíveis contidos nas prescrições da Norma ABNT NBR ISO/IEC 17025:2005, determinando-se também diretrizes para interpretação dos requisitos visando a melhoria contínua do Sistema de Gestão e selecionando-se os indicadores mais importantes a partir da voz do cliente, obtida através da análise de incidentes críticos relatados por eles. O modelo foi validado em um Laboratório de Ensaios de equipamentos médicos acreditado pelo INMETRO e é composto por indicadores que atendem os requisitos da Norma ABNT NBR ISO/IEC 17025:2005, selecionados de acordo com o estudo dos processos do Laboratório e alinhados com as necessidades dos clientes. Os elementos do Sistema de Medição devem auxiliar a alta administração de um Laboratório de Ensaios de equipamentos médicos a tomar decisões estratégicas de administração e de organização visando a melhoria de desempenho em todas as atividades realizadas, adotando e atendendo as prescrições da Norma ABNT NBR ISO/IEC 17025:2005, sendo esta uma importante contribuição desta proposta de trabalho, pois apenas o texto desta Norma não permite uma definição clara de como obter a melhoria contínua dos seus processos, e a determinação de diretrizes adicionais, a exemplo do que a Norma ABNT ISO 9004 faz com as prescrições da Norma ABNT ISO 9001, facilitará a implementação de um Sistema de Medição em Sistema de Gestão. Os resultados da validação do modelo de Sistema de Medição permitem concluir que sua implementação contribui para o aprimoramento do Sistema de Gestão de Laboratórios de Ensaios de equipamentos médicos. A adoção de um Sistema de Medição de Gestão pode permitir que os Laboratórios obtenham maior controle e aprimoramento de seus processos, assim como ocorreu no Laboratório em que o modelo foi validado. / The main purpose of this work was the determination, implementation and evaluation of an optimized model of Measurement System for continuous improvement of a Management System for Testing Laboratory of medical equipment. The proposed model was developed from a survey of all possible indicators contained in the requirements of Standard ABNT NBR ISO/IEC 17025, also determining guidelines for interpretation of the requirements for continuous improvement of the management system and selecting the most important indicators from the customer\'s choice obtained from the analysis of critical incidents given by them. The model was validated in a Testing Laboratory of medical equipment accredited by INMETRO and is composed of indicators that meet the requirements of Standard ABNT NBR ISO / IEC 17025, selected according to the analysis of processes of the Testing Laboratory and aligned with the customers needs. These elements should help the managers of a Testing Laboratory of medical equipment to make strategic planning to improve performance in all activities, adopting and meeting the requirements of Standard ABNT NBR ISO/IEC 17025 which is one of the main contribution of this proposed work, as all Testing Laboratories are only concerned to meet the requirements of Standard ISO/IEC 17025 and only the text of this standard does not allow a clear definition of how to improve continuous process and the determination of additional guidelines, similar to what the standard ISO 9004 makes with the requirements of standard ISO 9001, will help the implementation of a Measurement System. The adoption of a Measurement System can allow Laboratories to gain greater control of their processes.

Page generated in 0.1012 seconds