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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
21

Propuesta de modelo de gestión corporativa para una empresa familiar del sector transporte público en Lima

Awa Avendaño, Jhonatan Martin, Malla Castro, Melissa Jenny 11 1900 (has links)
La investigación está orientada al planteamiento de una propuesta de gestión corporativa para empresas familiares del sector transporte, puesto que al analizar este sector se encontró la necesidad de las empresas por plantear estrategias que las ayude a sostenerse en el tiempo, debido a que sus operaciones no las realizan de manera eficiente y por ello no les permite crecer en el mercado. A lo largo de esta investigación se tomó como referencia a diversos autores en temas administrativos que permitieron desarrollar el marco teórico, el cual servirá de base para plantear la propuesta de modelo de gestión corporativa para una empresa familiar con giro de negocio el transporte público en Lima, además como parte del análisis del sector se consultó estudios y datos informativos por parte del ministerio de transportes y comunicaciones, entidad reguladora del sector, para tener un panorama exacto del rubro, además de observar la situación del transporte público en la ciudad y cómo operan en la actualidad. En cuanto a la empresa, el grupo de investigación tuvo contacto con el gerente general de la empresa San Antonio S.A., la cual cumple con las características fundamentales para el desarrollo del trabajo. Finalmente, el proyecto llega a la conclusión que la empresa necesita realizar una correcta gestión corporativa, por ello podría tomar en cuenta la propuesta planteada con la finalidad de poder sostenerse en el tiempo y diferenciarse de la competencia. / The research is oriented to the approach of a company of corporate management for familiar companies of the sector of transport, since to analyze this sector was found the necessity of the companies for the posing strategies that help them to be sustained in the time, because their operations do not perform efficiently and therefore do not allow them to grow in the market. Throughout this research was taken as reference to several authors in administrative subjects that allow to develop the theoretical framework, which serves as a basis to propose the proposal of corporate management model for a family business in business of public transportation in Lima. In addition, as part of the analysis of the sector, studies and informative data were consulted by the Ministry of Transport and Communications, the sector regulator, to have an accurate view of the area, as well as to observe the situation of public transport in the city and how they operate now. As for the company, the research group had contact with the general manager of San Antonio Company., which meets the fundamental characteristics for the development of the work. Finally, the project concludes that the company needs to carry out a proper corporate management, so it could take into account the proposed proposal with the aim of being able to be sustained over time and differentiate itself from the competition. / Trabajo de Suficiencia Profesional
22

從公司治理觀點探討家族企業傳承風險 ---以S金控為個案分析 / From the point of view of corporate governance Discussion Family-run Business Succession Risk —A Case Study of S Financial Holding Company

劉宏祺, Liu, Hung Chi Unknown Date (has links)
對於台灣本土企業而言,接班風險往往成為一項獨特的經營管理風險。本研究分析某一家未能有效管理接班風險的金控企業,並以另一家係有效管理接班風險的金控企業做為對照標竿,藉以探索金控家族企業因為傳承所面臨的接班風險。透過訪談資深幹部所得之資訊,本研究歸納金控家族企業接班過程的可能問題為潛在接班人的「培訓過程」與「態度問題」。此外,就彙整報章雜誌的額外則發現,接班風險較高的企業有較多因為內控問題而產生的裁罰案件,而若干裁罰案件顯示係因所有權凌駕經營權造成的企業損失,並損及企業的商譽。具體而言,與對照企業相較,接班風險的金控企業有顯著較高的裁罰案件與媒體負面報導,相信本研究所提供的對比分析將可提供台灣本土企業有效降低接班風險的參考。 / Succession risk is a unique risk management for local Taiwanese companies. This study analyzes a financial holding company which fails to effectively manage succession risk, where another benchmark company with effective succession risk management is used as comparison to probe into the succession risk faced by the family-run financial holding company from inheritance. The study applies information acquired from interview with senior managers to conclude that likely problems in the succession process of family-run financial holding companies could lie on the “training progress” and “attitude issue” of the potential successors. Moreover, additional findings from the compilation of newspapers and magazines suggest that companies with higher success risks tend to face with penalty cases due to internal control issues. Several penalty cases would imply corporate loss as a result from ownership overriding management with damage to the corporate reputation. Specifically, compared with controlled company, financial holding companies with succession risk is associated with significantly higher penalty cases and adverse reports from the media. The study is believed to provide a comparative analysis that will provide reference for local Taiwanese companies to effectively reduce succession risk.
23

Um estudo sobre a percepção dos profissionais das áreas de contabilidade e controladoria sobre a lei Sarbanes-Oxley comparada com a legislação brasileira

Silva, Valter da 26 May 2010 (has links)
Made available in DSpace on 2016-04-25T18:40:44Z (GMT). No. of bitstreams: 1 Valter da Silva.pdf: 1304368 bytes, checksum: f46419e89e3e812e5ba1f02df33d5b5f (MD5) Previous issue date: 2010-05-26 / Due to major scandals occurred in the financial market, mainly in America, the credibility of companies have become decisive to the operation of the stock market and every economic system worldwide. At the time of the scandals, the fragility of internal controls as well as the improper disclosure of information related to their financial reports became appallingly apparent. That led to the establishment of regulatory measures for corporate practices in order to obtain transparency regarding information disclosed to the public. The Sarbanes-Oxley Law is among those regulations. This Law, also known in business circles as SOX Law, is aimed to offer protection to investors against possible financial and accounting frauds. It affects especially open capital corporations that trade on the American stock exchange. That was one of the reasons for the research, that is to say, the fragility of the existing laws in Brazil and in the United States. Thus, the general objective of this study is to identify and analyze if the Sarbanes-Oxley Law improves internal controls of companies when compared to the Joint Stock Association Law, to the Brazilian Civil Code (6.404/76 up to date until 11.941/09 Law and 10.406/02) and to the Directions on Corporate Management of the Federal Securities Commission (CVM Brazil). When defining the initial methodology for this study, a decision to compose a review of the literature based on bibliographical findings and published articles, electronic media, thesis and dissertations, as well as documental analysis of the Laws was made aiming to theoretically support the research. In the second part of the methodology, a study was accomplished through a research about the perception of professionals in accounting and controlling areas, as to the improvement of internal controls in relation to the SARBANES-OXLEY Law. A questionnaire was prepared and submitted to some professionals from a company belonging to a multinational group in the automotive segment established in Brazil. That group was chosen because it has stocks traded at the Securities and Exchange Commission (SEC), thus it has to comply with the requirements of the SOX Law and Law 6.404/76 up to date until 11.941/09 Law, as well as with other laws required in Brazil. Survey and Escala Likert were the used methods. After gathering data from the questionnaires, they were systematized and analyzed in order to get to the results. Such results presented in this dissertation were found surprisingly positive. It was found that many Brazilian open capital corporations are already getting adapted to the good practices of Corporate Management established by CVM, and they are making use of standards of conduct well above those required by the referred law. Many requirements of the SOX Law are already active in Brazil, which leads to the conclusion that there are few changes to be made in order to promote the adaptation of the Law to the Brazilian scenery / Devido aos grandes escândalos ocorridos no mercado financeiro, principalmente, no mercado americano, a credibilidade das empresas passou a ser decisiva para o funcionamento do mercado de capitais e de todo sistema econômico mundial. Descobriu-se à época dos escândalos o quão frágeis se mostraram os controles internos, bem como a má divulgação de informações relacionadas aos seus relatórios financeiros. Com isso foram necessárias providências regulamentadoras das práticas corporativas para se obter transparência nas informações disponibilizadas, sendo uma dessas regulamentações a Lei SARBANES-OXLEY. Esta Lei, também conhecida em Negócios, como Lei SOX, tem como meta oferecer proteção aos investidores de possíveis fraudes financeiras e contábeis. Atinge, especialmente, as empresas de capital aberto e que possuem ações nas bolsas de valores americanas. Esta foi uma das motivações de pesquisa, ou seja, a fragilidade das Leis, existentes no Brasil e Estados Unidos. Assim, o objetivo geral deste estudo é identificar e analisar se a Lei SARBANES-OXLEY aperfeiçoa os controles internos das companhias, quando comparada à Lei das Sociedades Anônimas, ao Código Civil Brasileiro (6.404/76 atualizada até a Lei 11.941/2009 e 10.406/02) e às instruções sobre Governança Corporativa da Comissão de Valores Mobiliários (CVM). Na definição da metodologia inicial para este estudo optou-se por compor a revisão da literatura com levantamentos bibliográficos, em artigos, em meio eletrônico, em teses e dissertações, bem como análise documental das Leis buscando embasar teoricamente a pesquisa. Na segunda parte da metodologia é realizado um Estudo com a realização de uma pesquisa sobre a percepção dos profissionais das áreas de contabilidade e controladoria, sobre o aperfeiçoamento dos controles internos à luz da Lei SARBANES-OXLEY. Para tanto houve a elaboração de um questionário aplicado aos profissionais de uma empresa pertencente a um grupo multinacional do segmento automotivo instalado no Brasil. A escolha desse grupo se deu pelo fato deste possuir ações negociadas na Securities and Exchange Commission (SEC), se enquadrando, desse modo, às exigências da Lei SOX e Lei 6.404/76 atualizada até a lei 11.941/09, bem como às demais leis exigidas no Brasil. Os métodos utilizados foram o Survey e a Escala Likert. Após a coleta de dados dos questionários, estes foram sistematizados e analisados para se chegar aos resultados. Tais resultados apresentados nesta dissertação são, de certa forma, surpreendentes, porque descobriu-se que muitas empresas brasileiras de capital aberto já estão se adequando às boas práticas da Governança Corporativa determinadas pela CVM e, fazendo uso de padrões de conduta superiores aos exigidos pela referida lei. Disso decorre que muitas das exigências da Lei Sox já estão em vigor no Brasil, o que conduz à conclusão que são poucas as mudanças a serem feitas para promover a adequação da Lei ao cenário brasileiro
24

Contribuição dos fatores internos e externos para o desempenho das empresas brasileiras e sua evolução na última década

Gonçalves, André Ribeiro January 2005 (has links)
p. 1-115 / Submitted by Santiago Fabio (fabio.ssantiago@hotmail.com) on 2013-03-14T21:03:06Z No. of bitstreams: 1 9999.pdf: 810798 bytes, checksum: 1cc093c8ad8b27edcba959af1730c5bb (MD5) / Approved for entry into archive by Tatiana Lima(tatianasl@ufba.br) on 2013-04-08T16:24:17Z (GMT) No. of bitstreams: 1 9999.pdf: 810798 bytes, checksum: 1cc093c8ad8b27edcba959af1730c5bb (MD5) / Made available in DSpace on 2013-04-08T16:24:17Z (GMT). No. of bitstreams: 1 9999.pdf: 810798 bytes, checksum: 1cc093c8ad8b27edcba959af1730c5bb (MD5) Previous issue date: 2005 / Este trabalho analisa a contribuição dos efeitos da estratégia da empresa, do setor em que ela opera, do grupo econômico a que pertence e da conjuntura econômica como um todo para a lucratividade das empresas brasileiras no período de 1996 a 2003. Também é verificada a evolução da contribuição destes fatores ao longo do período. Finalmente o modelo é testado com outra variável dependente, correspondendo às características da estrutura do capital das empresas. Os resultados demonstram que o principal elemento da lucratividade é a estratégia da empresa. A participação da estratégia vem aumentando nos últimos oito anos. Contrariamente ao esperado, o efeito da conjuntura é muito pequeno e semelhante ao encontrado no mercado americano. Também surpreende os resultados para a estrutura de capital. Ao contrário do esperado, o modelo revela uma importância ainda maior da estratégia, com uma pequena participação do mercado de atuação. / Salvador
25

Os efeitos sistêmicos de uma reestruturação produtiva: o caso da Lupatech-CSL

Haach, Leandro Francisco January 2010 (has links)
Submitted by Marcia Bacha (marcia.bacha@fgv.br) on 2013-10-24T13:16:59Z No. of bitstreams: 1 Dissertação FGV - Leandro Haach - 2010.pdf: 5449138 bytes, checksum: 58cfd6b86439086caf6e5fb770cebbe2 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2013-10-24T13:17:16Z (GMT) No. of bitstreams: 1 Dissertação FGV - Leandro Haach - 2010.pdf: 5449138 bytes, checksum: 58cfd6b86439086caf6e5fb770cebbe2 (MD5) / Approved for entry into archive by Marcia Bacha (marcia.bacha@fgv.br) on 2013-10-24T13:17:32Z (GMT) No. of bitstreams: 1 Dissertação FGV - Leandro Haach - 2010.pdf: 5449138 bytes, checksum: 58cfd6b86439086caf6e5fb770cebbe2 (MD5) / Made available in DSpace on 2013-10-24T13:17:40Z (GMT). No. of bitstreams: 1 Dissertação FGV - Leandro Haach - 2010.pdf: 5449138 bytes, checksum: 58cfd6b86439086caf6e5fb770cebbe2 (MD5) Previous issue date: 2010 / A presente dissertação tem como objetivo estudar o caso da empresa Lupatech CSL no que se refere, fundamentalmente, ao seu processo produtivo. Busca-se também discutir a possibilidade de se promoverem melhorias e mudanças que possam oferecer saídas que oportunizem, através de uma reestruturação produtiva, diferenciações competitivas ao negócio da empresa. Nesse sentido, considerando a análise sistêmica do ambiente, propõe-se a adoção de alguns princípios de gestão do M odelo Toyota de Produção, cujo um dos princípios preconiza uma relação de efetiva parceria com os fornecedores. Para tanto, considerando a permanente necessidade de as empresas buscarem seu equilíbrio e distinção no mercado, procurou-se fazer uma análise do pensamento sistêmico e outras fundamentações de convergência teórica com este trabalho. Além disso, a fim de melhor entender os prós e contras do pensamento toyotista de administração, buscou-se traçar uma investigação desde o antecessor modelo de produção em massa taylorista-fordista até os últimos acontecimentos que abalaram mundialmente a imagem da montadora Toyota. Acredita-se, ao final, que a análise dissertativa do caso da Lupatech poderá fortalecer e auxiliar a empresa em sua tomada de decisão, tanto no campo operacional como na definição de uma proposta estratégica de gestão. / The purpose ofthis dissertation is to study the case ofthe company called Lupatech CSL in matters fundamentally concerning its productive process. The text also discusses the possibility to promote improvements and changes able to provide solutions that will enable competitive differentiation to the company's business through the restructuring of the manufacturing process. Taking into account the systemic analysis of the environment, the paper thus suggests the adoption ofsome principles ofthe Toyota Production M odel, one of which recommends a relationship of effective cooperation and partnership with suppliers. Considering the companies permanent need to seek their equilibrium and distinction in the market, this work tries to establish and analysis of systemic thinking and of other foundations of theoretical convergence. The better grasp the pros and cons of the Toyota¬style management, this dissertation tries to carry out an investigation starting from the early Taylor-Ford mass production model up to the latest events that shook the image ofToyota worldwide. The dissertational analysis ofthe Lupatech case is likely to ultimately strengthen and assist the company in its decision making both in the operational area and in the definition ofstrategic proposition.
26

Sustainability performance and market risk. A study of the banking sector

Särkiniemi, Arvid, Lindman, Oskar January 2023 (has links)
The financial crisis of 2007-2008 highlighted the societal impacts of bank risk-taking. A strong focus on maximizing profits for shareholders combined with a disregard for, and  underestimation of risks led to the downfall of large banks such as Lehman Brothers and multiple other banks getting bailed out by several governments and other banks. The financial crisis spread and impacted all major financial markets across the globe, which highlights the importance of investigating the banking sector from a global perspective. In addition, the influences of corporate social responsibility (CSR) on financial performance and risk have been a growing topic in research as well as in practice. Most banks today invest large amounts of money in CSR activities. The question of how bank spending in CSR activities impacts market risk is important. There are two contradicting views on CSR activities and market risk. The risk mitigation view suggests that banks that focus on stakeholder satisfaction have lower risk due to increased moral capital with stakeholders. The overinvestment view suggests that managers waste scarce resources by overinvesting in CSR activities to further selfish goals and therefore increase risk. This study examines the relationship between sustainability performance (ESG Combined score) and market risk (VaR/CVaR) using a deductive approach. The authors sample 159 banks from 39 countries and all 7 economic regions from 2011-2022. Data is used for testing hypotheses. Results find high ESG Combined Scores are associated with lower VaR/CVaR and results are robust to modifications in VaR/CVaR calculation assumptions. Disaggregation of ESG pillars shows that social pillar scores decrease VaR/CVaR in banks while environmental and governance pillars are insignificant. Results primarily lend support to the risk mitigation view and stakeholder theory stating that firms should focus more on stakeholder satisfaction than maximizing shareholder value. Complementing theories such as legitimacy theory and resources-based view are also considered important theories for explaining the results.
27

Revisionens värde ur ett klientperspektiv : En kvalitativ studie om gapet mellan klientens förväntningar ochupplevelse med en revision / The value of the audit from a client perspective : A qualitative study of the gapbetween clients expectations and perceived value associated with an audit

Arvidsson, Fredrik, Erlandsson, Tommy January 2023 (has links)
Bakgrund: Revision har en framstående roll ur ett samhällsekonomiskt perspektiv, och har under sin framväxt möjliggjort samhällets ekonomiska framfart. Men i samband med denna framväxt har ett gap uppstått mellan klienters förväntningar och upplevt värde med en revision. Tidigare litteratur belyser inte vad som föranleder dessa förväntningar, eller vems förväntningar revisorn ska utgå ifrån. Författarna ämnar således att bidra med en ökad förståelse inom forskningsområdet. Syfte: Syftet med denna uppsats är att öka förståelsen för gapet mellan klientens förväntningar och upplevt värde med en revision. Metod: Denna kvalitativa uppsats karaktäriseras med en deduktiv forskningsansats, där semistrukturerade intervjuer med tio chefer för ekonomiavdelningen (finansdirektör), en VD samt en pilotstudie utgjorde det empiriska materialet. För att analysera detta material har en tematisk analys nyttjats. Slutsats: Av uppsatsens rön framgår det att det föreligger ett gap mellan klienters förväntningar och upplevelser i samband med en revision. Detta gap manifesterar sig främst i revisorers tillkortakommanden gällande deras förståelse för verksamheten, som följd av revisionsbranschens upplevda överflöd av oerfarna juniorer. Klienters utbildning och erfarenhet visar sig, tillsammans med det reviderade bolagets storlek och bransch, föranleda deras förväntningar. Uppsatsen visar även att det kan föreligga skillnader mellan vad en VD och finansdirektör förväntar sig av en revision, beroende på hur företagsstrukturen ser ut. Således kan det vara nödvändigt att göra en distinktion av vem som utgör klienten inom företagsledningen. Uppsatsen bidrar med att visa nödvändigheten av en distinktion av vem som utgör klienten inom företagsledningen och vad som kan föranleda förväntningar. / Background: Auditing has a prominent role from a socio-economic perspective, and during its rise has made society's economic progress possible. But in connection with this growth, a gap has emerged between clients' expectations and perceived value of an audit. Previous literature does not shed light on what prompts these expectations, or whose expectations theauditor should assume. The authors thus intend to contribute with an increased understanding within the research area. Purpose: The purpose of this essay is to increase understanding of the gap between clientexpectations and perceived value with an audit. Method: This qualitative essay is characterized by a deductive research approach, wheresemi-structured interviews with ten CFO:s, a CEO and a pilot study constituted the empirical material. To analyze this material, a thematic analysis has been used. Conclusion: From the essay's findings, it appears that there is a gap between clients' expectations and perceived value in connection with an audit. This gap manifests itself mainly in auditors' shortcomings regarding their understanding of the business, as a result of the audit industry's perceived abundance of inexperienced juniors. Clients' education and experience, along with the audited company's size and industry, appear to drive their expectations. The essay also shows that there can be differences between what a CEO and CFO expect from an audit, depending on how the company structure looks. Thus, it may be necessary to make a distinction of who constitutes the client within the company management. The essay contributes by showing the necessity of a distinction of who constitutes the client within the top management team and what can cause expectations.
28

Специфика организационной структуры южнокорейских чеболей (на примере корпорации «Самсунг») : магистерская диссертация / The specificity of the organizational structure of South Korea chebols (on the example of "Samsung" corporation)

Лабутина, Н. А., Labutina, N. A. January 2017 (has links)
The thesis is focused on transnational family corporations – South Korean chebols, their authentic features, organizational structure and corporate governance. The main subject of the work is "Samsung Group" on which author illustrates special aspects of the pyramidal structure of ownership with mutual ownership of shares within the group, as a way to maintain control over the conglomerate by members of the same family. The advantages and disadvantages of the organizational structure of South Korean business conglomerates are revealed. / Обращаясь к теме транснациональных семейных корпораций, автор анализирует их характерные черты организационной структуры и корпоративного управления на примере южнокорейских конгломератов – чеболей. Особенности организационной структуры чеболей раскрываются на примере одного из них - «Самсунг Груп». Автор анализирует пирамидальную структуру собственности с взаимным владением акций внутри группы, как способ сохранения контроля над конгломератом членами одной семьи. Раскрываются достоинства и недостатки организационной структуры южнокорейских бизнес-конгломератов.
29

Responsabilidade social da empresa: a área de gestão de pessoas como mediadora entre a organização e a comunidade / Corporate Social Responsibility: the people management area as a mediator between the organization and the community

Amaral, Roberto Galassi 23 May 2007 (has links)
Made available in DSpace on 2016-04-25T16:44:56Z (GMT). No. of bitstreams: 1 ROBERTO GALASSI AMARAL.pdf: 882236 bytes, checksum: e89a3a4a16d38c93a5b9f24f09f53757 (MD5) Previous issue date: 2007-05-23 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / The inclusion of responsibility for the management and execution of social projects in the agenda of human resources has brought in both synergy and challenges. This area, historically created aiming at the management of employees in a company, assists and supports now two distinct audiences. The first, inherently related to a work agreement and which is oriented by the organizational policies, management principles and company control, and the second which does not follow hierarchy. This research has then attempted to contribute to the implementation of social responsibility in the company, especially within the management of relations with the community initiated by the human resources area. In that sense, it has made a theoretical analysis based on management sciences, examining the context of corporate management, the management and the manager, identifying corporate social responsibility as a model of corporate management. It has systematized concepts that come around it such as: Corporate Philanthropy, Citizen Corporation, Private Social Investment, Marketing of Social Causes. It has also examined the interaction between business ethics and the third sector within this management model. This paper has gathered reflections on the history of the performance of the human resources area, people management models and the interaction that lies within the area and the socially responsible management. It has presented a concept model to support the processes of role assignment between positions in human resources and corporate management. To generate understanding about all these issues, this study has been based upon research made in the human resources departments in ten different companies in the metropolitan area of São Paulo. As a general objective, it verified the way the area of human resources has been managing corporate social responsibility concerning the company s relations with the community. Some specific objectives were equally sought. First, it tried to verify the understanding of this subject from the point of view of managers and directors of the researched area, as well as its implementation as a model of management. Second, it attempted to investigate some motivational profiles in the companies, how these motivations are translated into practical actions within the community and how they are managed. Third, it tried to get to know the perception of organizations about the challenges set upon social actions, when performed by the company and managed by the human resources area. Finally, some recommendations have been made regarding researches on the real implementation of this model of management. A favorable conclusion was drawn towards the development of competences in the professionals of human resources in order to potentialize their new role as articulators between private and public interests / A inclusão da responsabilidade pela gestão e execução de projetos de Ação Social na agenda das áreas de recursos humanos tem trazido sinergias e desafios. Área historicamente criada visando a gestão de funcionários da empresa tem, agora, dois públicos distintos entre si sob sua visão e cuidado. O primeiro com relações inerentes a um contrato de trabalho e que se orienta pelas políticas organizacionais, princípios de gestão e controle da empresa, e o segundo cuja relação não caminha pela hierarquia. Esta pesquisa buscou, então, contribuir com a implementação da responsabilidade social da empresa, em particular com a gestão das relações com a comunidade realizadas a partir da área de recursos humanos. Para tanto, fez reflexão teórica examinando o contexto da gestão empresarial, o management e o manager localizando a responsabilidade social da empresa como um modelo de gestão empresarial, a partir das ciências da gestão. Sistematizou conceitos que gravitam em seu entorno como: filantropia empresarial, empresa-cidadã, investimento social privado, marketing de causas sociais. Examinou, ainda, a interação da ética nos negócios e do terceiro setor com este modelo de gestão. Este trabalho trouxe, igualmente, reflexões sobre o histórico de atuação da área de recursos humanos, modelos de gestão de pessoas e sobre a interação existente entre a área e a gestão socialmente responsável. Apresentou um modelo conceitual para apoiar processos de negociação de papéis entre a função de que recursos humanos e a gestão da empresa. Para gerar discernimento sobre todas estas questões, este estudo se sustentou em pesquisa realizada nas áreas de recursos humanos em dez empresas da região metropolitana de São Paulo. Teve como objetivo geral verificar a maneira como as áreas de recursos humanos estão gerenciando o tema da responsabilidade social da empresa, no que se refere às relações com a comunidade. Alguns objetivos específicos foram igualmente perseguidos. O primeiro buscou verificar a compreensão sobre este tema a partir do olhar dos gestores e dirigentes da área pesquisada, bem como sua implementação como modelo de gestão. O segundo buscou verificar alguns perfis de motivação das empresas, como estas motivações se traduzem em ações práticas junto à comunidade e como são geridas. O terceiro buscou conhecer a percepção das organizações sobre os desafios colocados para a Ação Social, quando executada a partir da empresa e gerida pela área de recursos humanos. Ao final, foram feitas recomendações para pesquisas sobre a real implementação deste modelo de gestão. Conclui-se a favor do desenvolvimento de competências dos profissionais da área de recursos humanos no sentido de potencializar o seu novo papel de articulação entre o privado e o interesse público

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