Orientador: Maria Inês Monteiro / Dissertação (mestrado) - Universidade Estadual de Campinas, Faculdade de Enfermagem / Made available in DSpace on 2018-08-25T17:34:14Z (GMT). No. of bitstreams: 1 Balabanian_YveteCarvalhoChaves_M.pdf: 2175763 bytes, checksum: c4a6dbb48d4e4cf4dc66c5c63b120739 (MD5) Previous issue date: 2014 / Resumo: A rotatividade de profissionais de enfermagem é impactante para a qualidade e segurança da assistência prestada aos usuários, para o desgaste dos profissionais envolvidos na educação permanente, assim como para o dispêndio de valores para custear os processos demissionais e admissionais nas instituições empregadoras. A reposição do profissional depende de processos de seleção e contratação que demandam tempo para a sua admissão, período em que a equipe fica sobrecarregada pela sua ausência ou pela presença temporária de outro trabalhador não capacitado para as atividades específicas da unidade de trabalho. Portanto, é relevante para a gestão hospitalar o estudo do mecanismo que leva os profissionais a buscarem a troca de emprego nas instituições de saúde, os motivos e a análise dos índices da rotatividade, podendo elucidar as circunstâncias, as consequências e propor possíveis intervenções da administração da instituição para a retenção de trabalhadores, para que a assistência de enfermagem seja realizada por profissionais competentes, experientes, que visem à qualidade da assistência de forma humanizada. O presente estudo realizou a análise dos fatores relacionados à rotatividade dos trabalhadores de enfermagem, durante quatro anos, mediante as informações de um instrumento de coleta de dados do Departamento de Enfermagem de um hospital universitário público do interior do Estado de São Paulo, que foram preenchidos pelos próprios profissionais na vigência dos trâmites do processo demissional do trabalho. A amostra foi de 223 sujeitos, a maioria era técnicos de enfermagem, a mediana do tempo de permanência foi de um ano e meio, a mediana da idade dos profissionais foi 31,4 anos, 62 relataram algum problema de saúde durante a permanência do contrato com o hospital e o vínculo empregatício teve relevância nas demissões. Os motivos da rotatividade dos profissionais são multifatoriais e influenciados pelos aspectos econômicos, sociais e políticos, que se inter-relacionam em um panorama dinâmico. Os profissionais demissionários apresentaram pouco tempo de permanência no hospital, indicando que o trabalhador com menor tempo de trabalho apresenta maior facilidade de desvincular e procurar oportunidades no mercado de trabalho. O vínculo contratual demonstrou ser um fator significante para a rotatividade dos profissionais de enfermagem, com reflexo na satisfação com o salário e benefícios. Diminuir as diferenças nas condições de trabalho que geram insatisfação, como vínculos de trabalho diferentes para profissionais que exercem a mesma função e realizam as mesmas atividades é fundamental para o decréscimo da taxa de rotatividade / Abstract: The nursing professional turnover is impactful in the user assistance service quality and security, depletion of energy by the professional involved in permanent education and expenditure of amounts for cover resignation processes and hiring processes in employing institutions. The professional reposition depends of selection and hiring processes that demands time for the effective professional hiring, period in which the team is overloaded by the lack of professional or by the temporary presence of a non-trained member for specific activities of the work unit. Therefore, the study of the mechanism that leads the workers to change jobs in health institutions, their motives and turnover rate are relevant for the hospital management. This knowledge can clarify the circumstances and consequences and propose management interventions for the retention of professionals who are competent, experienced and able to provide high-quality and humanized assistance. This study accomplished the analysis of nursing employee turnover factors through the information of a collecting data instrument from the Nursing Department in a public university hospital in the state of São Paulo, which were answered by the professionals themselves in the validity of the dismissal procedures work process for a period of four years. The sample consisted of 223 subjects, most were nursing technicians, the median length of stay was a year and a half, the median age was 31.4 years of professional, 62 reported some health problem during the stay of the contract with the hospital and the employment relationship had relevance in employment layoffs. The grounds for the personnel turnover are multifactorial and affected by economic, social and political aspects, which are interrelated in a dynamic landscape. Retiring professionals showed little time spend in the hospital, indicating that professionals with less time on the job are more likely to disassociate and seek opportunities in the labor market. The contractual obligation demonstrated being a significant factor for the nursing employee turnover, reflecting in the satisfaction on the salary and benefits. In order to lessen the turnover rate, it is fundamental to diminish the differences between the working conditions that generates dissatisfaction, such as different working binding for professionals that are in the same position and do the same activities / Mestrado / Enfermagem e Trabalho / Mestra em Ciências da Saúde

Current research show challenges in teacher recruitment as well as challenges in schooloperations with regard to high staff turnover. Part of the development work of the schools isprimarily to ensure that the organization is doing well. Not least in order to be able to conductsuccessful development work, but also to get teachers to appreciate their work, be motivatedin it and want to stay for a long time in their profession. The study aims to analyze how theprovision of skills is conducted with the aim of reducing staff turnover in the teachingprofession. The method used is of a qualitative nature with emphasis on interviews. The resultshows that all respondents emphasize the importance of good leadership and that managerswithin the profession bear the main responsibility for creating inclusive learning environmentsthat provide the right conditions for well-being and organizational development. The study'sconclusion is that the opportunities for knowledge and skills development within the schoolcontribute to less staff turnover it would therefore, be interesting to compare the two differenttypes of resources, the knowledge and competence that is needed to create an inclusivelearning environment along with good leadership, that enable this development / Tidigare forskning pekar på utmaningar i lärarrekryteringen samt utmaningar inomskolverksamheter med avseende till hög personalomsättning. En del i skolornasutvecklingsarbete är framförallt att se till att organisationen mår bra. Inte minst för att kunnabedriva ett framgångsrikt utvecklingsarbete men också för att få lärare att uppskatta sitt arbete,motiveras i det samt vilja stanna länge inom professionen. Studien avser undersöka hurkunskap samt kompetensförsörjningen bedrivs med syfte att minska personalomsättningeninom läraryrket i grundskolan. Metoden som används är av kvalitativ natur med tonvikt påintervjuer. Resultatet visar att samtliga respondenter betonar vikten av ett gott ledarskap ochatt chefer inom verksamheten bär huvudansvaret för att skapa inkluderande lärmiljöer som gerrätt förutsättningar för trivsel och organisationsutveckling. Studiens slutsats visar attmöjligheterna till kunskap och kompetensutveckling inom skolan bidrar till mindrepersonalomsättning. För vidare forskning vore det av intresse att jämföra de två olika typernaav resurser, dvs. den kompetens som krävs för att skapa inkluderande lärandemiljöer samt detgoda ledarskapet, som möjliggör denna utveckling

Bakgrund: En hälsosam arbetsplats skapas genom arbete inom flertalet områden med fokusering på de anställdas delaktighet, inflytande, utveckling, hälsa samt balans mellan arbete och fritid vilket i sin tur leder till minskad personalomsättning och därmed större möjligheter att behålla sin personal. Syfte: Studiens syfte var att undersöka vilka hälsofaktorer i arbetsmiljön anställda upplevde påverkar dem att förbli anställda på ett företag samt sambandet mellan upplevd arbetsmiljö och intention till uppsägning. Metod: En kvantitativ tvärsnittsstudie genomfördes där anställda på ett företag inom informationsteknik (n = 114) besvarade en enkät med frågor kring arbetsmiljö, hälsa och intention till uppsägning. Resultat: Huvudresultatet visar ett signifikant samband mellan arbetsmiljöfaktorer och intention till uppsägning. Studien indikerar att arbetsklimat, arbetskrav, delaktighet, självskattad hälsa, arbetstillfredsställelse, belöning samt balans arbete/privatliv kan förklara variansen för intention till uppsägning till 14,6 %. De viktigaste faktorerna för att förbli anställd på företaget var kompetensutveckling samt trivsel med kollegor och arbetsuppgifter. Slutsats: Studien visade att arbetsmiljö till viss del predicerar intention till uppsägning vilket bekräftar tidigare forskning. Detta är betydelsefullt för folkhälsan i stort i och med att människors hälsa påverkas av arbetet och arbetslivet men det kan även vara betydande för företag som i framtiden vill behålla anställda om konkurrensen ökar. / Background: Healthy workplaces are created through work in several areas with a focus in employee involvement, development, health and work-life balance. In return, this will improve the organization and decrease turnover and thereby bigger opportunities to retain personnel. Aim: The aim was to analyze which health factors in the work environment employees experienced as important for them to stay and to examine the relationship between work environment and turnover intention. Method: A quantitative cross-sectional study was carried out and employees on a company in information technology (n = 114) answered a questionnaire about work environment, health and turnover intention. Results: Main results indicate a significant correlation between variables of work environment and turnover intention. This study indicates that working climate, effort, involvement, health, job satisfaction, reward and work-life balance can explain 14,6 % of the variance of turnover intention. The most important factors for employees to stay were their own capacity building and satisfaction with colleagues and assignments. Conclusions: This study demonstrates that work environment to some part predicts turnover intention, which is consistent with previous studies. This is important for public health in general because health is influenced by work and working life but it could also be immensely important for companies that want to keep their employees if the rivalries are higher in the future.

The purpose of this study is to examine and understand social workers view on the relationship between children and social workers within Individual and Family care in Sweden, and how personnel turnover affects relationship-building with children.   Method: This study is based on a qualitative method, with semi-structured interviews as an approach to gather empirical data. The participants in the study are seven social workers from five different municipalities in Sweden, who work with placed children.   Theory: Our theoretical framework is the attachment theory and the accounts theory. This approach has helped us analyze the result and highlight the importance of essential attributes for a good relationship between social worker and child.   Result: The study is characterized by two different themes, Professional relationship-building and The organization of social work. Our results show that the attributes trustful, confiding, straight, predictable and respectful are essential for a good relationship. Further results indicate that continuity is of importance to build and preserve a healthy relationship. The study also shows that variety in the work force have negative impact on the relationship between social workers and placed children.

This diploma thesis is focused on employer branding. Most often employer branding is considered to be an application of marketing principles in personnel management. Therefore the aim of this work is to provide a more comprehensive idea of this concept. To comprehend the real meaning of employer branding, its function. To proper describe the most important impacts on its specific form and the relationship with employer brand as well as other phenomena such as organisational culture, identity, marketing. Knowledge of employer branding in a broader context, allows us to better understand that employer branding is important for the organization both in terms of obtaining a sufficient number of new employees, as well as in terms of retaining current employees and enhance their loyalty and commitment. The thesis is divided into a theoretical and empirical part. The theoretical part describes a more precise definition of employer branding. Further it pays attention to the content of employer branding and its main tools that are used to strengthen the position of the organization as an employer in the market. It also deals with selected indicators of the effectiveness of human resources activities, which are often use like indicators of efficacy of employer branding. These theoretical findings are used...

Studiens syfte var att undersöka om det gick att predicera personalomsättningen utifrån typen av ledarskap. Ledarskapsstilarna som undersöktes var transaktionellt och transformativt. En enkät med 27 ledarskapsfrågor och skickades ut till medarbetare med en chefsposition på en offentlig organisation. Enkäten behandlade påståenden rörande olika dimensioner av transaktionellt ledarskap, transformativt ledarskap samt laissez- faire ledarskap. Endast en dimension av transaktionellt ledarskap användes vilket var contingent reward. De två dimensionerna av transaktionellt ledarskap som inte användes i analysen var active management by exception samt passive management by exception. De två prediktorerna contingent reward och transformativt ledarskap korrelerade och därmed genomfördes en enkel regression med transformativt ledarskap som prediktor och personalomsättning som utfallsvariabel. Studiens resultat visade ett signifikant samband mellan högre transformativt ledarskap och lägre personalomsättning. Studiens slutsats var att transformativt ledarskap kan predicera personalomsättningen. / The purpose of this study was to examine if the type of leadership could predict the personnel turnover. The leadership styles that were included in this study was transactional leadership and transformational leadership. A questionnaire was designed with 27 questions regarding leadership and were sent to employees with a chief position within a public organization. The questionnaire covered claims regarding different dimensions within transactional, transformational and laissez-faire leadership. Only one dimension was used within the transactional leadership which was contingent reward. The two dimensions that was excluded was active management by exception and passive management by exception. The two predictors contingent reward and transformational leadership correlated and therefore a simple regression was used with transformational leadership as predictor and personnel turnover as outcome variable. The outcome of the study showed a correlation between increased transformational leadership and decreased personnel turnover. The conclusion of the study was that transformational leadership could predict personnel turnover.

I en tid då Försvarsmakten brottas med hög personalomsättning av soldater står Luftvärnsregementet i Halmstad inför en ombeväpning av historiska proportioner, med nya luftvärnssystem och en utökad organisation, för att möta det rådande säkerhetspolitiska läget i Östersjöregionen. I denna utveckling utgör den kontinuerligt anställda soldaten en viktig betydelse för att luftvärnsförbanden ska kunna lösa de tilldelade uppgifterna. För att djupare förstå och finna klarhet varför kontinuerligt anställda soldater väljer att sluta användes en kvalitativ forskningsmetod, genomsyrad av en induktiv ansats. Genom intervjuer med tidigare anställda soldater insamlades empiri som står på egen grund. Med en analysmetod inspirerad av Grounded Theory skapades det emotionella spänningsdiagrammet som förklarar varför individen väljer att sluta. I diskussionen kopplades forskningens resultat främst mot Herzbergs tvåfaktorsteori men resultatet sågs även ur ett generationsperspektiv. För den unga generation Z är personifiering genom personlig utveckling tillsammans med ledarskapet avgörande i soldaternas beslut att lämna sin anställning. Den omväxlande och utmanande verksamheten i Försvarsmakten bidrar till en stark känsla av gemenskap som i sin tur påverkar soldatens motivation att stanna kvar längre i sin anställning. Soldaten är även påverkad i sitt val att lämna eller stanna kvar vid förbandet av basala behov så som anställningsvillkor, lön och geografiskt läge. / At a time when the Swedish Armed Forces struggle with high soldier turnover, the Air Defense Regiment in Halmstad is facing a re-arming of historical proportions such as new air defense systems and an expanded organization to meet the current security policy situation in the Baltic Sea Region. In this development, the continuously employed soldier is an important factor in ensuring that the air defense units are able to fulfill their assigned tasks. In order to understand more deeply and find clarity why the continuously employed soldiers choose to leave, a qualitative research method, imbued with an inductive approach, was used. Through interviews with formerly employed soldiers empirics that stand on their own were collected. With an analysis method inspired by Grounded Theory, the emotional tension diagram was created that explains why the individual chooses to leave. In the discussion, the results of the research were mainly linked to Herzberg's two-factor theory, but the result was also seen from a generation perspective. For the young generation Z, personalization through personal development together with leadership is of major importance why the soldiers are determined to leave their employment. The varied and challenging activities of the Swedish Armed Forces contribute to a strong sense of community that affects the soldier's motivation to stay longer in one´s employment. The soldier is also influenced by basic needs in one´s choice to leave or stay at the unit such as employment conditions, salary and geographical location.

Submitted by Fabíola Silva (fabiola.silva@famerp.br) on 2017-02-08T12:59:51Z No. of bitstreams: 1 paulabuckdeoliveiraruiz_dissert.pdf: 1095981 bytes, checksum: 359255681fb82a18f8d15fb82f928411 (MD5) / Made available in DSpace on 2017-02-08T12:59:51Z (GMT). No. of bitstreams: 1 paulabuckdeoliveiraruiz_dissert.pdf: 1095981 bytes, checksum: 359255681fb82a18f8d15fb82f928411 (MD5) Previous issue date: 2014-11-28 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior - CAPES / Introduction: The staff turnover is determined by the output of employees or exchanges of staff the organization and constitutes a poorly explored subject and subdued by the institutions, but it begins to take relevant due to the economic consequences. The management of this indicator may benefit the intellectual capital, the environment, the institution's image and cost control. Aims: Identify the types and reasons of dismissals of professionals and calculate the rate and cost of staff turnover. Methods: Study was exploratory, descriptive, and manner of case study, conducted in teaching hospital southeastern Brazil, in the period May-November 2013. The data were obtained through interviews shutdown provided by human resources in the period 2009-2012. For the calculation of the turnover was used the equation proposed by the Hospital Quality Commitment. For the measurement of cost, the collection was prospective (May-August 2013). and was used the Methodology of Calculation of Cost of Turnover in Nursing. The pre and post contract processes were mapped and the direct costs of labor were analyzed Results: There were 522 dismissal, the average of terminations was 76.3 (dp 97,3), personal reason was the predominant cause of shutdowns - 35.9%, mainly for nursing assistants. The average turnover rate/year was 9.4% nurses, 35.7 % and 11.2 % technical assistants. The total cost of turnover, during the period of 2013 May and August was R$314,605.62 and the average was R$2.759,69, and the cost of employees was R$8.279,09 (average turnover rate of 0.98%). The costs of pre-employment totaled R$101.004,60, and the vague process consumed – 29.5%, and the costs of post-employment totaled R$213.601,02, aimed mainly at subprocess decreased productivity – 63.6%. The cost of turnover/employee avarage R$2.221,42 to R$3.073,23 and the cost of dismissal/employee was R$8.279,09, from R$5.553,56 to R$16.811,75. Conclusion: This research showed a historical series regarding turnover and reasons for dismissals, as well as the financial impact of employees/off cost which represented three times the average salary of the nursing staff. These findings instrumentalize manager for improvement in reducing costs of these proceedings and directed will retain intellectual capital policies. / Introdução: A rotatividade de pessoal é determinada pela entrada e saída de colaboradores do quadro de pessoal da instituição e constitui um tema ainda pouco explorado e subestimado pelas instituições, mas que começa a tomar relevância em virtude das consequências econômicas. A gestão desse indicador poderá beneficiar o capital intelectual, o ambiente, a imagem da instituição e o controle dos gastos. Objetivos: Identificar os tipos e motivos dos desligamentos da equipe de enfermagem; Calcular a taxa e o custo de rotatividade desses profissionais. Métodos: Pesquisa quantitativa, exploratória, descritiva na modalidade de estudo de caso, realizada em hospital de ensino de capacidade extra na região sudeste do Brasil. Os dados foram obtidos por meio da entrevista de desligamento disponibilizado pelos recursos humanos no período de 2009 a 2012. Para o cálculo da rotatividade foi adotada a equação proposta pelo Compromisso com a Qualidade Hospitalar. A mensuração do custo da rotatividade da equipe de enfermagem foi prospectiva (maio a novembro de 2013) mediante a aplicação da Metodologia do Cálculo de Custo de Rotatividade na Enfermagem. Foram mapeados os processos de pré e pós-contratação e analisados os custos diretos da mão de obra. Resultados: Houve 522 desligados, com média anual de 76,3 (dp 97,3), o motivo pessoal foi a causa predominante dos desligamentos - 35,9%, principalmente para auxiliares de enfermagem. A taxa média de rotatividade foi de 9,4% enfermeiros, 35,7% técnicos e 11,2% auxiliares. A mensuração do custo total da rotatividade da equipe de enfermagem, no período de maio a agosto de 2013 foi de R$314.605,62, média rotatividade/colaborador de R$2.759,69 e o custo desligamento/colaborador R$8.279,09 (taxa média de rotatividade de 0,98%). Os custos decorrentes da pré-contratação totalizaram R$101.004,60, sendo que o subprocesso vagas consumiu - 29,5% e os pós-contratação totalizaram R$213.601,02, destinados principalmente ao subprocesso diminuição da produtividade - 63,6%. Conclusão: A presente pesquisa mostrou uma série histórica em relação à taxa de rotatividade e motivos de desligamentos, bem como, o impacto financeiro do custo desligamento/colaborador que representou três vezes o salário médio da equipe de enfermagem. Estes achados instrumentalizam o gestor para melhorias na redução de custos desses processos e de políticas direcionadas à retenção de capital intelectual.