兩岸圖書資訊學碩士教育經過近三十年發展，已各自形成不同的特色，近年來兩岸學術交流頻繁，但鮮少有文獻探討兩岸圖書資訊學碩士教育，因此本研究探討海峽兩岸圖書資訊學碩士教育之概況及目標之差異，並比較入學資格、畢業要求與專業課程設置之異同，最後再對兩岸圖書資訊學碩士教育之評鑑制度做一了解。 / 本研究藉由比較圖書館學研究法及文獻分析法，針對臺灣地區國立臺灣大學、國立政治大學、國立師範大學及國立中興大學，大陸地區武漢大學、北京大學、南京大學及中國人民大學等八所學校為對象進行研究，並且根據研究結果，歸納出兩岸圖書資訊學碩士教育的優勢及異同，以做為臺灣未來發展圖書資訊學碩士教育之參考。 / 綜合本研究的分析結果發現，比較兩岸有以下異同：臺灣地區目前有8所圖書資訊學碩士班，大陸則有42所，大陸將「圖書館、情報與檔案管理」做為一級學科，底下又劃分為圖書館學、情報學與檔案學三個二級學科，與臺灣的教育層級不同。臺灣學位名稱為「圖書資訊學碩士」，大陸則為「管理學碩士」。臺灣學校有合聘教師以提升相關學科領域的專業知識。在教學目標方面各有特色，台灣大學以理論實務並重，師範大學培育數位資訊管理人才，政治大學孕育圖書館及檔案館人員，中興大學以培養圖書資訊管理應用人才為特色，大陸四校則以掌握圖書館學基礎理論和專業知識為要旨。兩岸八校皆採用考試入學及推薦甄試，均要求通過資格考試及論文撰寫。大陸對於碩士生外語能力較臺灣注重。專業課程方面，「資訊科技與應用」相關的課程為兩岸八校數量最多，說明了傳統圖書館學已融入資訊科學。八校必修課程保持圖書資訊學核心內涵，臺灣四校選修課程凸顯其教育特色。臺灣地區評鑑制度由「高等教育評鑑中心」主導，大陸地區則是「教育部學位與研究生教育發展中心」負責，臺灣在2008年12月已公布「圖書資訊學教育指南」，大陸則無此類之標準。 / 本研究為兩岸圖書資訊學碩士教育提出以下建議：(一)提升臺灣圖書資訊學碩士生之外語能力。(二)加強臺灣圖書資訊學碩士班師資。(三)課程規劃應結合實務需求。(四)圖書資訊學碩士畢業生應加強專業繼續教育。(五)保持圖書資訊學核心價值且與新科技結合。(六)鼓勵圖書資訊學碩士生積極參與學術活動。 / For nearly three decades, Library and Information Science Education for the Master Degree Programs in Taiwan and in Mainland China shape their own features. This study investigates the following issues about Library and Information Science Education for the Master Degree Programs in Taiwan and in Mainland China: (1) What is the general condition? (2) How the education goals are different from each other? (3) How the admissions and graduation requirements are distinct from each other? (4) What are the dissimilarities in curriculum design between each other? (5) What education evaluation systems do they possess? / Through comparative librarianship and documentary analysis, this study compares Library and Information Science Education for the Master Degree Programs in Taiwan with that in Mainland China, and explores the advantages, similarities, and differences between them, including National Taiwan University, National Chengchi University, National Taiwan Normal University, and National Chung Hsin University in Taiwan, and National Wuhan University, National Peking University, National Nanjing University, and Renmin University of China in Mainland China. It attempts to be reference resource for future development of Library and Information Science Education for the Master Degree Programs in Taiwan. / The results are as following. In Taiwan there are 8 institutes offering Library and Information Science Education for the Master Degree Programs, and 42 in Mainland China. In Mainland China, Library, Information and Archival Studies belongs to national first-class disciplines, and containing three second-class disciplines, Library Science, Information Studies, and Archival Studies. This kind of demarcation is different from that in Taiwan. The four institutes in Taiwan confer the degree name as “Master of Library and Information Science,” and the four institutes in Mainland China grant “Master of Business Administration.” The four institutes in Taiwan have affiliated faculty to instruct related professional knowledge. Besides, the goals of Library and Information Science Education for the Master Degree Programs in Taiwan and that in Mainland China are diverse. For example, National Taiwan University emphasizes both theory and practicality. National Taiwan Normal University aims at training digital information managers. National Chengchi University intends to cultivate advanced specialities for libraries and archives, and National Chung Hsin University is characterized by fostering experts of Library and Information Science Management. As for the four institutes in Mainland China, their objectives are to equip students with basic theories and expertise on Library Science. / Entrance exams and recommendation screening examinations are both adopted by these 8 institutes, and students have to write thesis and pass the qualifying examination for graduation. However, foreign language requirement in Mainland China is more strict than in Taiwan. In the part of curriculum, at these 8 institutes, the number of courses planned pertaining to the category of “Information Technology and Application” is the most. It reveals the combination of traditional Library Science with Information Science. Obligatory courses at these 8 institutes conform to the core values of Library and Information Science, and elective courses at four institutes in Taiwan demonstrate their distinct education objectives. About the evaluation for Master Degree Programs, in Taiwan it is led by “Higher Education Evaluation & Accreditation Council of Taiwan,” and in China it is dominated by “China Academic Degrees & Graduate Education Development Center.” In addition, “Guidelines for Library and Information Science Educational Programs in Taiwan” was announced in December, 2008. Nevertheless, this kind of sandard is lack in Mainland China. / Based on the finding results, this study proposes six suggestions: (1) Enhance foreign language proficiency of Masters of Library and Information Science in Taiwan. (2) Advance the quality of faculty.(3) Take into account the practical needs when planning curriculum.(4) Enrich professional continuing education for Masters graduating from Library and Information Science. (5) Maintain the core values of Library and Information Science, and also integrate with new technology. (6) Encourage Masters of Library and Information Science to actively participate in academic activities.

本研究從圖書出版之概念成形到產品上市的過程，根據次級資料之實證，觀察1950年以來圖書出版之環境的演變以及互補性產業如何演進，以「互補性產業演進與產品創新速度之關係」為主軸，探討：1、圖書出版產業在從創意到產品上市的價值鏈為何？2、1950年以來，圖書出版產業之互補性產業如何演進？3、互補性產業形成的原因為何？4、互補性產業演進對於產品創新速度會造成什麼影響？研究發現如下： 一、「法律」及「科技」是從1950到2000年推動圖書出版產業演進主要的環境變因。「法律」的事件歸類為『著作權法』；「科技」的事件歸類為『印刷技術』、『生產作業電腦化』、『網路資訊科技』。 二、根據圖書出版產業的特性，歸納圖書出版產業中所包含之價值活動個別屬於不同的「核心技術類型」。『內容創作』、『載具製作』及『產品流通』等。『內容創作』是要創作圖書內容。『載具製作』是要將圖書內容以載具的形式儲存以便於流通，而一般載具的形式有紙本、光碟電子書及可直接透過網際網路傳輸的數位資訊等。『產品流通』主要是要將圖書產品傳輸、銷售給客戶。 三、「法律」環境變因衍生「內容創作」之互補性產業演進；「科技」衍生「載具製作」、「產品流通」之互補性產業演進。 四、「載具製作」及「產品流通」之互補性產業衍生「內容創作」之互補性產業。 五、隨著環境變因衍生互補性產業，互補性產業形成原因可歸納為：規模經濟利益、知識專精利益、交易成本降低。 六、互補性產業演進影響產業分工，縮短舊有產業價值鍊長度。「內容創作」之互補性產業演進促進價值鏈專業分工，影響出版業價值鏈長度之縮短；「載具製作」之互補性產業之演進促進價值鏈專業分工，影響印刷業價值鏈長度之縮短；「產品流通」之互補性產業之演進促進價值鏈專業分工，影響傳統通路業價值鏈長度之縮短。 七、互補性產業演進加速產品創新速度。「內容創作」之互補性產業演進促進「內容創作」價值鏈之產品創新速度；「載具製作」之互補性產業演進促進「載具製作」價值鏈之產品創新速度；「產品流通」之互補性產業演進促進「產品流通」價值鏈之產品創新速度。 本研究最後呼應Teece(1987) 對互補性產業之看法，(互補性資產會影響從創意成形到產品上市的過程)，進一步引進Aaker(1991)「核心技術類型」的觀念，提出『互補性產業演進的模式，以及互補性產業演進對產品創新速度之影響』的觀念性模型。

隨著個人電腦與網際網路的普及，學生的學習方式依承載媒介與傳播模式的演進逐漸產生改變，並產生了不同的知識與學習需求。知識建構為一種以討論進行知識的重組與建構歷程，並從中達到激發創意的效果，利用知識建構學習方式固然能讓學生進行更深入的學習與互動，但仍有知識產出深度與參與程度不足等問題。為求更積極地培養學生知識建構能力、資訊素養技術，進而滿足並促進學生的學習效果。 身為學校知識薈萃之地的圖書館，除提供知識外，更應主動提供相關服務，不僅輔助學習者解決在資訊檢索時的問題或評估選擇的困難，同時也可協助教師，參與學習相關的工作。傳統圖書館在參與學生學習活動時，一般都是扮演被動提供學生所需資源的角色，然而隨著教學方式與資訊傳播媒介的轉變，圖書館的角色開始由被動提供學生所需資源到主動參與學生學習活動、課程的方向改變，走出原有傳統圖書館扮演功能的框架，逐步擴大其服務範圍。 本研究為了解圖書館員支援參與知識建構學習活動，是否真的能提升學生的知識建構學習成效與產生有效知識行為轉變，採取準實驗研究法，以知識建構理論為基礎的Knowledge Forum為學習平台，透過教材提供、教師與助教指導和館員協助不同學習階段進行知識建構學習，並以繪製概念圖為知識建構學習成效評量依據，驗證學生的知識成長與學習成效是否有顯著提升。在資料分析層面透過Knowledge Forum平台討論內容、學生三次概念圖作業成績與知識架構演進歷程、學生與館員互動的內容紀錄、期末報告與問卷等資料進行分析，以量化、知識結構和質性分析的方式，將概念圖進行矩陣處理後，利用UCINET社會網絡分析工具進行概念圖結構與知識組成的分析。 實驗結果可證明圖書館員參與知識建構學習確實有助於學生在知識結構層次的提昇及對於資料應用能力的增強。同時也從研究結果看出利用概念圖輔助學生進行知識建構學習，確實有助於學生知識建構歷程的記錄與成長，共計四點發現： 一、圖書館館員參與知識建構學習活動可促進學生更有效的共同知識建構行為的發生；二、圖書館館員參與知識建置學習活動能促進學生累積資訊素養技能與知識背景；三、圖書館館員參與知識建構學習活動促進學生概念圖的結構與命題內容轉變；四、以概念圖輔助學習能有效記錄學生的知識建構歷程與結構層次的轉變。 未來若能將此種圖書館館員支援參與知識建構學習的有效模式應用於其他學科的教學，將更能顯現出圖書館在教學過程中的重要性，且利於與教師和學生的合作經驗。 / As the increasing popularity of Internet, personal computers, and the evolution of information communication technology (ICTs), students' learning styles has also gradually changed for a variety of needs for knowledge and learning. Knowledge building, as an important concept, describes what a learning community needs to accomplish in order to create knowledge. It also refers to the process of creating new cognitive artifacts based on the common goals, group member discussions, and synthesis of ideas within community. Nevertheless, during the learning process of Knowledge building, there are some problems raised while guiding students to keep their in-depth discussion. In this study, we attempt to find out effective methodologies based on the assistance of library support, to promote learners’ participation, learning achievement and information literacy skills. First, this study introduces a way in which librarians participate in students’ learning process as tutor. Second, the research was conducted by quasi-experiment design; by which an on-line Knowledge Forum for students’ knowledge building learning environment is lunched. Discussion, learning activities and learning materials are delivered through Knowledge Forum. Researchers ask students choose one of four topics (Digital divide, Group dynamic, Attitudes and behavior change, Online persona) to discuss on Knowledge Forum. Students were asked to adopt concept mapping to construct their mind-map and knowledge flow in class. In addition, their learning performance was evaluated based on the process of knowledge mapping (3 times), the content of discussions, tasks, reports and grades. Their works of concept map were analyzed by UCINET, visualizing students’ mind changing, how they organized their knowledge, and to identify the positive effects on students’ performance. Moreover, the study also adopts various data gathering methodologies, such as questionnaires as well as the interaction records between librarians and students for overall understanding the Knowledge construction process. The results showed that librarians’ involvement in learning activities do help students’ improvement in knowledge constructing level, keeping their reflective process in-depth. The data also showed that students using concept maps in the knowledge building learning process as a sound way to assist their tasks accomplishment. This research suggests, in the future, there could be more successful collaboration, such as Knowledge building, among librarians, students, and teachers in different types of educational scenarios. Both educators and students will not only understand the importance of the Knowledge construction for better learning performance but also aware librarians as well as their service as an indispensable role in better education setting.

國民小學圖書館在缺乏人力、經費與技術支援的情況之下，圖書館自動化的發展明顯落後於其他類型的學校圖書館。為了改善此一現象，教育部自民國99學年度開始啟用「全國閱讀推動與圖書管理系統網」來協助中小學學校圖書館進行閱讀推動與圖書館自動化的實施。透過網路的連結，達成系統共建、資源共享的目標。 為了解「全國閱讀推動與圖書管理系統網」在國小圖書館實際使用的情況以及國小圖書館人員對該系統的接受情形，筆者以桃園縣公立小學圖書館為對象，藉由TAM科技接受模式修正版來評估使用者實際使用「全國閱讀推動與圖書管理系統網」的情形，並據此提出相關的建議。本研究以問卷調查法為主，訪談法為輔，以桃園縣188所公立小學圖書館的負責人為調查對象，透過問卷分析使用者對系統的認知情形與使用意願，並輔以訪談法蒐集使用者態度之後的原因來補充問卷資料的不足，以增加研究的正確性。 本研究調查發現「全國閱讀推動與圖書管理系統網」明顯的提升了國小圖書館實施自動化的比率，但由於使用者太多且集中在密集的時段使用系統，導致系統連線品質降低，影響系統的正常運作。教育訓練的不足與廠商服務的品質低落亦降低了使用者的滿意度。而「閱讀推動」的目標由於系統功能不符合學校實際推動閱讀的情境導致多數學校使用率偏低。研究者建議必須透過改善系統連線品質、加強教育訓練與提升服務品質來提升使用者的滿意度，達成系統建置的目標。 / Due to a lack of human resources, funding, and technical support for library automation, elementary school libraries have fallen much behind other types of school libraries in the development of library automation. To address this problem, Ministry of Education launched the “National Reading Promotion and Library Management System Website” in 2010. This system can assist elementary school libraries in promotion of reading and implementation of library automation. Its goal is to achieve co-construction of library systems and sharing of resources through the network. In order to understand the practical usage of the “National Reading Promotion and Library Management System Website” in elementary school libraries and acceptance of this website among librarians, this study investigated libraries of public elementary schools in Taoyuan County and applied the modified Technology Acceptance Model (TAM) to evaluate practical usage of this system. The methodology was based on survey and interview. The survey was administered to directors of 188 public elementary school libraries in Taoyuan County to understand users’ perceptions and usage intentions. The interview was conducted to explore factors behind user attitude, which could make up the insufficiency of survey data and increase the value of research findings. Results showed that the “National Reading Promotion and Library Management System Website” has significantly enhanced the percentage of library automation among elementary school libraries. However, the huge number of users of the system and their concentration of usage of the system in certain hours have resulted in a reduction of system connection quality, affecting the normal functioning of the system. Besides, insufficient education training and poor service quality of the system provider have also lowered user satisfaction with the system. With regard to “reading promotion”, the system’s functions are not conformed to the practical situations of reading promotion among elementary schools. As a result, the utility of these functions is low among most schools. Therefore, this study suggested that the authority concerned enhance user satisfaction and achieve the goals of the system by improving system connection quality, education training, and service quality first.

國立臺灣圖書館，其前身為日據時期的臺灣總督府圖書館，營運迄今已屆滿百年。走過政權轉變，經歷多次的組織變革，直到今日仍然為臺灣眾多讀者提供服務，影響其發展的因素值得探討。本研究將以組織發展做為研究主軸，探討國立臺灣圖書館的百年歷史發展，希冀可以從中獲得其成功發展的原因。根據此研究動機，研究目的為：(1)探討從臺灣總督府圖書館到國立臺灣圖書館組織結構的百年歷史發展與重要事件；(2)歸納國立臺灣圖書館的價值以及影響其發展的重要因素；(3)探討從臺灣總督府圖書館到國立臺灣圖書館的歷史發展與重要事件；(4)探討組織發展對國立臺灣圖書館百年歷史之影響；(5)探討國立臺灣圖書館百年歷史發展中的館藏建設。 本研究透過歷史研究法，以組織發展為研究主軸，並以國立臺灣圖書館歷史發展中的五大組織變革，作為歷史發展階段的分段依據，透過史料蒐集分析，探討國立臺灣圖書館的百年歷史發展。另外使用訪談法，透過與館員、學者的訪談，瞭解國立臺灣圖書館的組織與館藏現況，以及國立臺灣圖書館百年歷史發展過程中的重大歷史事件。經過歷史研究法的史料分析與訪談結果分析，獲得以下幾點結論：(1)國立臺灣圖書館是代表臺灣研究的圖書館，各個階段的組織因從隸屬不同，而有不同的發展；(2)組織功能隨著歷史發展而有所差異，組織功能也受到組織規程或相關條例的規範；(3)國立臺灣圖書館發展過程中的重大歷史事件也影響了國立臺灣圖書館的歷史發展；(4)國立臺灣圖書館的組織與歷史發展，亦受到館長成就事蹟的影響而有所改變；(5)國立臺灣圖書館組織的變革與發展，同時也影響了國立臺灣圖書館的歷史發展；(6)不同時期的組織發展，會因為所屬機關的變化而改變；(7)組織定位與組織發展息息相關，國立臺灣圖書館的研究型圖書館功能受到質疑；(8)圖書館上級機關的政策，影響了國立臺灣圖書館之館藏發展政策的制定與發展；(9)館舍的有無，影響圖書館的歷史與館藏發展；(10)1945年之後的館藏目錄出版不如日據時期編製的完善；(11)臺灣學研究中心與資訊中心為任務編組，業務推展上有其困難之處。 針對以上所獲得之結論，本研究提出下列幾點建議：(1)在組織結構上，應建立臺灣圖書館學的相關研究單位；(2)在人員編制上，應編制臺灣圖書館學的相關研究人員；(3)館藏特色的建立上，應區別出與其他典藏單位的差異；(4)數位典藏系統中的資料並不完整，應盡量將資料建置完善；(5)相關史料典藏單位不同，使得資料取得不易，可建立統一的查詢平台或是合作典藏目錄；(6)針對館藏特色，出版館藏目錄等。 / National Taiwan Library, as Taiwan Governor’s Library in Japanese ruled period, has been operated for a century. Going through the changes of political power and experiencing several organizational changes, it still provides services for numerous readers in Taiwan. The factors in the development are worth discussion. Aiming at organizational development, the historical development of National Taiwan Library in the past century is explored in this study, expecting to acquire the key success factors in the development. According to the research motivation, this study aims to (1)discuss the historical development and important events of the organizational structure from Imperial Taiwan Library to National Taiwan Library in the past century, (2)induce the value of National Taiwan Library and the factors in the development, (3)explore the historical development and important events from Imperial Taiwan Library to National Taiwan Library, (4)investigate the effects of organizational development on the history of National Taiwan Library in the past century, and (5)discuss the collection building in the historical development of National Taiwan Library in the past century. Aiming at organizational development, five major organizational changes in the historical development of National Taiwan Library are regarded as the stages; and, with Historical Research, the historical development of National Taiwan Library in the past century are explored through historical data collection and analyses. Furthermore, with Interview Survey, librarians and scholars are interviewed to understand the organization of National Taiwan Library and the current situation of collection as well as the major historical events in the historical development process of National Taiwan Library in the past century. Based on historical data analyses with Historical Research and interview analyses, the following conclusions are summarized. (1) National Taiwan Library is a library representing Taiwan studies. The levels of organizations reveal distinct development because of different subjection. (2) Organizational functions change with historical development and are regulated by the regulations of organization or relative rules. (3) Major historical events in the development process of National Taiwan Library also affect the historical development of National Taiwan Library. (4) The organization and historical development of National Taiwan Library also change with chief librarians’ achievement deeds. (5) The organizational change and development of National Taiwan Library also influence the historical development of National Taiwan Library. (6) The organizational development at different phases would change with changing subsidiary organizations. (7) Organizational positioning closely associates with organizational development that the research library function of National Taiwan Library is questioned. (8) The policies of the library supervising agency affect the formulation and development of collection development policies of National Taiwan Library. (9) The plan of premises influences the library history and collection development. (10) The publication of collection catalogues after 1945 is not as complete as those edited in Japanese ruled period. (11) Taiwan Study Research Center and Information Center are task force that the business promotion is rather difficult. Aiming at above conclusions, the following suggestions are proposed in this study. (1) In terms of organizational structure, research units for Taiwan library science should be established. (2) In regard to staffing, researchers on Taiwan library science should be appointed. (3) Regarding the establishment of collection characteristics, the difference from other archive units should be discriminated. (4) Incomplete data in digital archives should be established the data as complete as possible. (5) Relevant historical data cannot be easily accessed because of different archive units. A uniform enquiry platform or cooperative collection catalogues could be established. (6) Collection catalogues could be published according to the collection characteristics.

本研究透過文獻探討，對圖書館行銷進行瞭解，進而對國內外公共圖書館所舉辦的兒童服務之狀況深入探討，並選擇臺南市立圖書館（以下簡稱南市圖）為研究對象，以參加南市圖兒童推廣服務的家長為調查對象，就研究結果提出具體的建議以作為臺南市立圖書館往後在實施行銷活動與兒童服務時的參考，希望藉由良好的圖書館行銷，吸引臺南市民，建立起圖書館與市民之間良好的溝通管道，使圖書館成為臺南市民生活中不可缺少的生活必需品，創造市民與圖書館之間的雙贏局面。 本研究採用問卷調查法以及訪談法方式，問卷調查臺南市立圖書館的兒科館、南區、東區與安南區分館等四分館進行問卷調查。訪談則包含南市圖館長與推廣組組長。研究結果呈現（一）、與孩童一同參與活動之家長，其職業影響到館的次數；（二）、參與南市圖兒童服務的兒童與家長，對於南市圖未來兒童服務的期許有所出入；（三）、南市圖在施行圖書館行銷時並未運用圖書館行銷規劃；（四）、南市圖活動資訊能見度不高，造成讀者被動；（五）、南市圖在設計兒童推廣活動時較少引入圖書館利用教育之概念；（六）、南市圖並未充分與國民中小學合作，以推廣兒童服務；（七）南市圖未來仍須繼續開發圖書館行銷通路。 本研究建議南市圖應針對館員多舉辦以兒童服務為主題之行銷研習營。而未來南市圖仍須以兒童意見為主，以設計圖書館兒童服務內容，並且仍須積極推動以讀者為導向的圖書館行銷活動，定期發函至臺南市各國中小學，將訊息公布至學校公佈欄與學校圖書室中，同時加強家長的圖書館利用教育，多善用網路資源，以求迅速、無時差的傳播資訊。 / This study plans to set up and understand library marketing through the document discussion , and then serve and investigate to children’s service of the domestic and international public libraries with the concentiation on the Tainan Municipal Library , and the parents participating in its children’s extension service. Concrete suggestions are offered from the result of study in the hope of attracting the attenting of the people of Tainan city, and setting the good communication channel between the library and citizens with good library marketing.It is also hoped to make the library become indispensable to the people of Tainan city, and create the integrated situation between the citizens and the library. This study adopts the investigation method through the questionnaires and interviews.The questionnaires are undertaken in the four districts of The Tainan Municipal Library ,and the interviews are director of The Tainan Municipal Library and the chief of its Extension Department. There are six results of the study.First, parents participating in the activity with children together will have an influence over the rate of the library visits. Second, children who participate in The Tainan Municipal Library’s children’s service have different expectations of the The Tainan Municipal Library’s children’s service from their parents.Third,the Tainan Municipal Library has not used the library marketing plans in its marketing implementation. Fourth, the visibility of activity information of The Tainan Municipal Library is not so obvious, that its readers are passive. Fifth, the designs of the extensuon of children’s activities in the future need to have pluralism and the introduction of the conception of service marketing the library utilization education. Sixth, the children of The Tainan Municipal Library must have more conceptions with middle and primary schools. Seventh, the Tainan Municipal Library must continue to develop the library marketing channels. This study suggests that the public library should develop a set of its children own marketing ways, in order to promote the satisfaction in children service sponsor more marketing camps with themes on the children service.In the future, the Tainan Municipal Library still need to focus on children's needs as developing the content of children’s service, and marketing must still be readers-oriented, notify regularly all middle and elementary schools with the marketing-related unformation and have such information announced on the school and its library bulletin boards. Furthermore, the library utilization education should be reinforce to parents, at the same time and the network resources should be more properly need so as to make the necessary information transmitted rapidly without any time gap.

公共圖書館中以鄉鎮圖書館和社區關係最為密切，並在社區中扮演重要的角色，對於社區整體發展，亦有舉足輕重的地位。然鄉鎮圖書館囿於有限的人力、經費與物力下，須與社區資源相結合，才能拓展圖書館本身之服務。本論文旨在了解國內外鄉鎮圖書館社區資源運用之具體成效，就苗栗縣三灣鄉圖書館為個案，深入探討其館務營運及社區資源運用情況及困境。 本研究採文獻分析法與深度訪法，參考國內外圖書館運用社區資源相關文獻，設計訪談大綱，並另蒐集93年度全省各縣市評鑑優良之十所鄉鎮圖書館與國外三所圖書館，對於其社區資源運用情況詳加分析。訪談對象為苗栗縣文化局圖書資訊課的課長、三灣鄉鄉長、鄉民代表主席、以瞭解地方行政首長對於社區圖書館發展之概念與參與熱誠，並訪談三灣鄉立圖書館館長，探析圖書館執掌者對於社區資源運用之概念、三灣鄉圖書館社區資源運用現況以及對於社區資源運用面臨之困境與展望，藉以建立鄉鎮圖書館社區資源運用之模式。 歸納研究結果重點如下：(一)鄉鎮圖書館對社區資源認識不足；(二)地方首長重視與否影響圖書館發展；(三)社區意識不足導致社區資源運用困難；(四)社區中缺乏資訊交流整合中心；(五)鄉鎮圖書館並未有系統的建立與保存社區資源。對研究結果提出建議如下：(一)延伸社區資源運用範圍；(二)多元化思考開創社區資源運用之可能性；(三)加強與地方首長的溝通；(四)鄉鎮圖書館彼此間建立社區資源網；(五)充實鄉鎮圖書館網站內容；(六)架構社區資源運用資料庫。 / Among the public libraries the rural libraries have the relationship between with the communities, and play an important role in the integrate development of the communities. But since the rural libraries have limited manpower, budgets and the material resources, they can only develop their libraries with the conglomeration the community resources. This thesis aims at understanding first the concrete effects of utilization and the takes the resources of communities by the rural libraries at home and abroad Sanwang Library at Miaoli County as a case study to probe into the present situation and at predicament it its library operations and community resources utilization. This research adopts the methods of literatures analyzing and in-depth interviews by consulting the relevant documents of the communities resources utilization by libraries at home and abroad. The interview outlines and designed .And details of the community resources utilization by the ten good-service rural libraries evaluated in 2004 and three foreign rural and collected for the in-depth analysis. This research as to the interviews, the interviewer include the chief of the information section of Miaoli County Library, and the head and chief preventative of Sanwang Town. The purposes are to find out local administrative leader’s concepts the community libraries development and their enthusiasm in the participation for such developments. There has been am in-depth interview to the director of Miaoli County Library for the about mentioned aim and analysis so as to find out a model for the communities resources utilization. The highlights of the research are as follows: 1.The rural libraries are in short of the knowledge about the community resource; 2.The concerns by the local government heads and councilors have great influence our the library development; 3.The local of communities consciousness leads to the difficult in the communities resources utilization ; 4.The community information interchange integration is not available; 5.There is no systematic establishment and preservation communities resources in the rural libraries. Therefore six suggestions are made as follows: 1.To extend the scope of the utilization of the community resources; 2.To consider though multiple approaches any possible ways of the communities resources utilization; 3.To strengthen the communication with the local government heads; 4.To establish the mutual community resource networks among rural libraries; 5.To enrich contents of the rural libraries websites; 6.To set the community resources utilization databases.

大專院校為因應少子化現象，因此積極招收境外學生，政府也逐步開放相關政策，使來台就學之境外學生人數逐年上升，讓校內境外生比率逐年成長。圖書館有服務讀者之使命，需理解不同讀者的需求及圖書館使用行為，讓圖書館在國際化的浪潮下，可以提供更好的資源與服務。 本研究之研究目的有五點：（一）探討本地與境外大學生之資訊需求。（二）探討本地與境外大學生之圖書館使用情形。（三）探討本地與境外大學生之學校圖書館滿意度看法。（四）探討大學生使用圖書館與滿意度的影響因素，以國藉、性別、年級、院別進行探討。（五）探討與比較境外生與本地生資訊需求、圖書館使用、滿意度的差異。 為獲得研究結果，本研究透過文獻分析具體建構出「圖書館使用」三構面19項指標及「使用滿意度」三構面24指標之調查問卷，做為調查大學生圖書館使用及使用滿意度的評鑑工具。本問卷對龍華科技大學日間部大學生實際發放問卷調查，獲得以下結論：（一）本地和境外生的資訊需求以課業及休閒為主。（二）本地生最多人使用圖書館空間，境外生則最多人使用圖書館館藏。（三）本地生最滿意圖書館服務，境外生最滿意圖書館空間。（四）國籍是影響圖書館使用及使用滿意度的重要因素。（五）境外大學生仍未全面使用過圖書館。（六）本地生對圖書館期望落差大於境外生。 針對所獲得的研究結果，本研究也提出幾點建議：（一）加強宣傳圖書館，提高大學生使用圖書館的頻率。（二）因應資訊化時代，電子出版興起，圖書館需提高學生電子資源使用率。（三）增加圖書館各項館藏資源新穎性與多元性，吸引讀者使用。（四）重視圖書館空間的各項指標，滿足本地及境外大學生的需求。（五）深入了解不同身分讀者之需求，提供差異化的資源與服務。（六）提升圖書館整體滿意度，增加大學生使用圖書館的意願與頻率。 / To cope with the phenomenon of low birthrate, universities actively recruit overseas students. The government also implements some relevant policies to increase the number of overseas student in Taiwan every year. With the mission of providing best resources and services to the users, the library should fulfill the needs of different users with different using behaviors under the tide of globalization. Purpose of this study has five points: The first is to investigate the information needs of local and overseas college students. The second is to investigate the library use of local and overseas college students.The third is to investigate the library use satisfaction of local and overseas college students. The fourth is to explore the influencing factors of library usage and satisfaction of college students based on nationality, gender, grade and institution. The fifth is to explore and compare the information needs, library usage, and satisfaction between overseas students and local students. To get the research results, a survey questionnarire has formed based on the methodology of literary analysis to evaluate local and overseas college students concerning library use, satisfation and importance. This questionnaire contains "library use" three facets of 19 indicators and "satisfaction" three facets of 24 indicators as an evaluation tool for the investigation of college students ' library use and satisfaction evaluation tool. The surveys are sent to Longhua University of Science and Technology students. Results are as shown below. A. Local and overseas information needs to focus on school work and leisure. B. The largest portion of local students use the library space, and the largest portion of overseas students use the library collection. C. Most of local students most satisfied with the library services, overseas students most satisfied with the library space. D. Nationality is an important factor influencing library use and satisfaction. E. Overseas students have not fully used the library collections, space and services. F. Local students are more dissatisfied library than the overseas students. According to the research results, this study also several suggestions: A. Intensify publicity on library collections and services, and increase the frequency of using the library. B. In response to the information age, the rise of electronic publishing, the library needs to improve students' electronic resource usage. C. Enhance the library collection novelty and diversity to attract readers to use. D. Focusing on indicators falling within the library space, meet the needs of both local and overseas college students. E. Understand the needs of different students and provide differentiated collections and services. F. To enhance the overall satisfaction of the library and increase the willingness and the frequency of library using rate.

本研究主要的方法是搜集、閱讀有關資料，訪問圖書館有關人員，編製「我國大學 圖書館建築與設備調查表」統計分析結果。本文約六萬餘字，共分五章，第一章為 緒論；敘述研究動機與目的，研究範圍與方法，研究資料來源，專有名詞詮釋。第 二章計分三節探討圖書館的意義發展及功能。第三章大學圖書館的建築與設備；討 論大學圖書館的計劃與原則、大學圖書館的設備。第四章我國大學圖書館建築與設 備之調查計劃與實施，首先說明調查計劃，其次為調查實施、調查結果說明。第五 章結論與建議，將結論與建議分別加以說明。 #2810796

臺灣地區公共圖書館自動化系統連結的模式，以縣市文化局(文化中心)與鄉鎮圖書館連結，共用一套系統運作為最主要的模式。此種模式自1996年開始推動建置以來，已經提供給縣市民眾一證通用、聯合書目館藏資料庫查詢等服務，部分縣市也開始進行館際互借、互還的準備作業，進一步利用共用系統所提供的功能。完成各縣市公共圖書館自動化系統的階段後，如何整合各縣市公共圖書館的自動化系統，提供跨系統資訊交換，促進不同縣市公共圖書館的館際合作事宜，以及擴大讀者跨縣市使用公共圖書館的館藏資源，是本研究進行的動機。 本研究的目的，在調查瞭解臺灣地區公共圖書館運用圖書館系統進行的狀況及館際間交流問題，蒐集歸納圖書館自動化系統對跨館際作業方面的功能、架構及相關標準之運用，分析不同跨系統整合模式的優、缺點及可行性，以建置臺灣地區公共圖書館自動化系統整合模式的作業方式，提供給公共圖書館、主管政府機關決策及廠商開發系統相關功能的參考。並引用其他資訊領域相關技術及概念，勾勒圖書館自動化系統未來的發展方向及建議。 本研究採用文獻分析、問卷調查及資訊系統分析等研究方法。問卷調查以公共圖書館之系統管理人員或主管為主，包括國立圖書館及各縣市級公共圖書館，為使調查數據精確與客觀，輔以調查系統廠商與大型大學圖書館之系統館員。 本研究之結論，建議公共圖書館自動化系統跨系統整合架構：(一)、以共用一套系統，(二)、設置「中心系統」供同質系統連結，以及(三)、設置「中心系統」供異質系統連結等架構方式為主。整合的區域範圍以生活圈為較適合的範圍，未來可擴大至整個臺灣地區。整合系統的功能面，除了促使廠商遵循相關標準發展系統外，建議參考不同領域之資訊應用層用，以讀者需求為導向，並可以考量資訊委外及圖書館自動化系統採用「應用系統供應服務」(Application Service Provider，簡稱ASP)模式，以減少公共圖書館資訊管理專業人力缺乏的問題。 / The main connective model of the public libraries automation system in Taiwan area is an integrated model connected between the municipal and county cultural bureaus (cultural centers) and rural libraries with one mutually automated system. Since its setup in 1996, the model has provided library patrons of all cities and counties with services of the union bibliographic database and one library card to be used at all libraries. Some counties and cities have also prepared to advance the interlibrary loan service and utilize the functions of the common library automation system. The motive of the study is to find out the integration of the public library automation in every county and city, to the provision of the intersystem information exchange, the promotion of the public library cooperation, and the expansion of the cross utilization of collections resources of public libraries all over Taiwan when the public library automation system has been completed in every county and city. The purposes of the study are: to investigate and find out the state of art of the operation of library automation systems of public libraries in Taiwan area and the interlibrary exchange problems, to collect and generalize functions, structures and related standards of interlibrary processes of the library automation system, and to analyze advantages and shortcomings and feasible methods of each intersystem integrated model, so as to work out a union model of public libraries integrated automation system in Taiwan area for reference by public libraries, government institutions and factories in their decision making and system development. Forthermore, the study tries to make an outline of the future development trends of the library automation system and offer some proposals on the basis of other information related technology and conceptions. The document analysis, questionnaires, information system analysis and other approaches are used for the research. The questionnaires are collected mainly from the library system management staffs or chiefs including national libraries and municipal and county public libraries. In addition, similar questions are also asked to system librarians, information system factories and college system librarians in order to make the data more accurate and objective. The conclusions of this study suggest three intersystem integrated structures of the public library automation system: “one” system, one “central system” set up for connecting with other uniform systems, and one system to connecting non-uniform systems (with at least one of the connected libraries available with a “central system”). The applicable area range of the integration is preferably life circle area, and may be expanded to the whole Taiwan area in the future. As to functions of the integration system, in addition to promoting factories, developing the system on the basis of the relative standards, suggestions are made for applications of information technology in other domains and in compliance with patron-oriented needs. Public libraries can also consider information outsourcing and adopt ASP (Application Service Provider) mode for the library automation system, so as to help out the lack of information management professional staffs.