The dissertation is focused to the field of communication and it is divided up to three sections, which concur in order. The first section is aimed to delimitation, definiton, functions and types of social communication. The second section is applied to the pedagogic communication in a primary school background, and there are stated, as well as in the first section, definitions, functions and verbal and nonverbal communication. There are new chapters added to this section, which subsequently apply to the goal, subject, rules of pedagogic communication and the time aspect, that together with organizing forms and methods of teaching has the influence on the pedagogic communication. The last section is concentrated on the pedagogic communication in a after school daycare background, the content structure copies the previous section. For further specification, there is a chapter added in this section, that is focused to after school daycare as a place for education and cultivation in the time of not school teaching. The goal of this dissertation was the comparison of differences in pedagogic communication in a primary school and in a after-school daycare.

Skam förlamar och förminskar. Den fördärvar och fördämmer. Men kan man också utvecklas genom skam? Det tar denna vetenskapliga essä upp på ett tvärvetenskapligt sätt. Som logonom och pedagog har jag uppmärksammat min och mina studenters kommunikation i rummet under påverkan av skam eller i situationer då skam kan uppkomma. En yrkesrelaterad händelse som utlöste ett kraftigt skamtillstånd i mig startade en process som ledde vidare till ett utforskande av två pedagogiska situationer där jag detekterade och förebyggde skam under inlärningssituationerna. I dessa situationer visade sig att kommunikationen bortom orden blev avgörande för om inlärningsprocessen skulle gå vidare på ett konstruktivt sätt. Syftet är att undersöka betydelsen av den ickeverbala kommunikationen i rummet, de kroppsliga och röstliga signalerna, att läsa mellan raderna för att medvetandegöra denna kommunikation hos studenter och pedagoger. I sökandet efter det skamfria rummet fann jag att olika förändringar i min pedagogik kunde förebygga skam för mig och mina studenter och på så sätt kunde skapa en bättre lärandemiljö. Med hjälp av bland annat fenomenologin, Nathanson, Cullberg Weston, Dreyfus & Dreyfus och en förståelse för olika skammekanismers påverkan på det ickeverbala mötet ledde det till en insikt om preventiva åtgärder för att undvika skam och skuld under inlärning. Det går att utvecklas genom skam, den möjliggjorde en förändring för mig som pedagog. / Shame and nonverbal communication in learning processes Shame, dishonour, disgrace. However described, it is often paralysing and diminishing. It is crippling and destructive. But is it possible to develop through shame? This research paper takes an interdisciplinary look at this subject. As an aesthetic voice and speech pedagogue I have observed how shame has affected communication between my students and myself in situations where shame could and/or has occurred. One particular vocational event invoked a powerful sense of shame within me and launched a process which led to the investigation of two pedagogical situations where I detected and prevented shame in the learning process. These situations revealed that communication beyond words were crucial for the learning process to continue in a constructive manner. The purpose of this study is to explore the importance of nonverbal communication, the wordless cues of paralanguage, in body language and voice in the learning process, increasing the awareness of the students and pedagogues to this type of communication. In this quest for a shame free workspace, I found that changes in my pedagogy had the ability to prevent shame for both my students and myself, whilst doing so shaping an improved learning environment. A phenomenological approach by way of Nathanson, Cullberg Weston, Dreyfus & Dreyfus along with an understanding of the different mechanisms of shame and its influence on nonverbal interaction has led to the realisation of the preventive measures that can be taken to avoid shame and guilt in learning situations. It is possible to develop through shame, it enabled a change within myself as a pedagogue.

Este artículo busca analizar el poder expresivo del silencio, específicamente el verbal, y cómo éste es representado en el cine sonoro contemporáneo. Es importante investigar el silencio como herramienta expresiva en la cinematografía, ya que muestra el impacto de la comunicación no verbal, abre las puertas al entendimiento de las dimensiones más internas del ser humano y a los aspectos latentes de la existencia. Asimismo, otorga sentido a la historia e incrementa el poder de los elementos visuales. El silencio significativo merece ser estudiado por su riqueza en contenido comunicacional y se plasma de forma sobresaliente y original en las realizaciones de los directores que son materia de análisis para esta investigación: Béla Tarr, Wong Kar-Wai y Lucrecia Martel. / Trabajo de investigación

Graphic figures and various types of infographics have become an essential part of the scientific papers, business presentations and study materials. Although, authors of these documents often lack the knowledge of basic rules and principles of graphic design and learn how to create figures by trial and error. Literature addressing the issues of effective verbal (presentation skills) and non-verbal (principles of scientific writing) is available and accessible. Though literature addressing the issues of scientific figure design and general visual design are very few, sometimes non existent, despite the fact that images, figures and various charts are one of the most effective mediums for information sharing. This lack of material knowledge is detrimental to the quality of works of managers, professors and researchers. This thesis attempts to fill in this gap and motivate readers to further development and research of the issue. The thesis addresses the issue of figures from its core, those being the basic principles of image perception and interpretation. Building on concepts of theorists like Peirce, Saussure and Eco the thesis will then define the meaning and purpose of "Image Interpretation Value". Selected principles of figure construction and interpretation will be introduced. These principles will then be further analyzed and applied on the level of business and scientific figures. Each chapter will include various graphic figures and practical examples to enhance further understanding of the issue. The primary purpose and goal of this thesis is to create an easy-to-follow set of instructions and suggestions on how to design effective and intelligible figures to be used in the fields of business communication, scientific research and academic teaching.

O Distúrbio do Espectro do Autismo caracteriza-se como uma síndrome comportamental complexa, que compromete o processo do desenvolvimento ao longo da vida, ocorrendo uma grande variabilidade na intensidade e forma de expressão da sintomatologia, nas áreas que definem o seu diagnóstico. Pessoas com autismo necessitam de atenção especial durante toda a vida e é necessário voltar a atenção também para cuidador. O estresse parental da família de uma criança com autismo é significantemente maior do que o observado em famílias de crianças com desenvolvimento típico ou outras deficiências. A comunicação é um aspecto especialmente afetado nos quadros de autismo e pode ser potencializadora do estresse, sendo uma das primeiras preocupações dos pais. Assim foi indagado se, com relação à comunicação, o fato do filho com autismo não usar alguma fala para se comunicar teria relação com o aumento do nível de estresse dos pais. O Objetivo deste estudo foi investigar o nível de estresse de pais de crianças com autismo, verificando sua associação com a ausência de oralidade na comunicação de seus filhos. Participaram dessa pesquisa os pais de 75 crianças com autismo e pais de 100 crianças sem nenhuma queixa quanto ao desenvolvimento, que foram divididos em três grupos, sendo o grupo 1 formado por pais de crianças autistas que não apresentam comunicação oral; o grupo 2 por pais de crianças autistas que apresentam comunicação oral e o grupo 3, por pais de crianças sem nenhuma queixa. Todos os participantes responderam ao questionário sócio-demográfico, ao questionário de nível de estresse (formulado pela própria autora) e ao questionário de qualidade de vida. Os resultados mostraram que a maioria dos pais dos três grupos apresentaram médio nível de estresse e que não houve diferença significativa entre os pais de crianças com autismo, com e sem comunicação verbal. Quando os pais de crianças com autismo foram comparados aos pais do grupo controle, foi verificada diferença significativa, sendo que mais pais de crianças com autismo apresentaram alto nível de estresse. Foi constatada existência de associações entre o nível de estresse identificado e a qualidade de vida relatada pelos pais, mostrando que quanto maior o estresse apresentado pelos pais, menor é a qualidade de vida. Conclui-se, portanto, que o nível de estresse de pais de crianças com autismo não é influenciado pela ausência de oralidade na comunicação de seus filhos / Autism spectrum disorders are described as a complex behavioral syndrome. It impairs the development throughout life and has great variability in symptoms and intensity in the various areas that define the diagnosis. Persons with autism need special care during all life and therefore the caretakers need attention too. Parental stress in families with children with autism is significantly higher than the observed in families with children with other disorders or with typical development. Communication is specially affected in autism, is one of parent\'s first concerns and may increase stress. This study asked if parents of non-verbal children with autism have higher levels of stress than parents of verbal children with autism. The purpose of this study was to assess the stress levels of parents of children with autism and to verify its association with the abscess of verbal communication. Participants were parents of 75 children with autism and 100 parents with no complaints about their children development. They were divided in 3 groups: Group 1 comprised by parents by children with autism and no verbal communication; Group 2 comprised by parents by verbal children with autism and Group 3 with parents with no complaints about their children development. All participants responded to a socio-demographic questionnaire, to a stress level questionnaire (proposed by the author) and the questionnaire about quality of life. Results show that most parents from the three groups presented medium level of stress and that there was no significant difference between parents of children with autism with and without verbal communication. When parents of children with autism were compared with parents from the control group a significant difference was observed, with more parents of children with autism with high levels of stress. Associations between the stress level and the quality of life were also observed, showing that when higher stress levels were reported, lower quality of life was verified. It can be concluded that the stress level of parents of children with autism not influenced by their lack of verbal communication

Abstract The thesis deals with effective interpersonal communication and communication with customers, which is one of the most important parts of marketing. The thesis is divided into three main sections – theoretical, analytical and practical. The theoretical part describes external and internal communication in corporate management. The analytical section describes the company Videoklinik Ltd. from perspective of its activities and by means of analysis identifies weaknesses in communication. In the practical part elements of communication are drawn and recommended to streamline system of communication within and outside the company thus to secure not only prosperity of the company but mainly its maintenance on the market.

Das Ziel der vorliegenden Arbeit besteht darin, den Wert der nonverbalen Ausdrucksmittel für einen erfolgreichen Kommunikationsverlauf zu verdeutlichen und aufzuzeigen, welche Rolle Geschlecht und soziale Hierarchie in der nonverbalen Kommunikation spielen und in welchem Maße sie eine Interaktion beeinflussen können. Als Untersuchungsgegenstand fungiert das nonverbale Verhalten des ecuadorianischen Präsidenten Rafael Vicente Correa Delgado, wobei der Fokus auf den Faktoren Geschlecht und soziale Hierarchie und deren Ausdruck in der nonverbalen Kommunikation liegt. Die Durchführung der Untersuchung erfolgt anhand des medial inszenierten Abbildes von Rafael Correa, das ihn in einer diskursiven Beziehung darstellt, d.h. Aufzeichnungen politischer Debatten und Interviews, die auf internationaler Ebene stattgefunden haben. Bei der Auswahl des Untersuchungsgegenstandes wird Wert auf Verschiedenheit der Konstellationen der Interaktionspartner (Status und Geschlecht) gelegt, um einen Vergleich des nonverbalen Verhaltens zu ermöglichen. Es ergeben sich für die vorliegende Arbeit folgende Hauptfragen, die es mit Hilfe der Untersuchung zu beantworten gilt: Inwieweit spiegelt das nonverbale Verhalten des ecuadorianischen Präsidenten Rafael Correa in einer Interaktion seine soziale Hierarchie wider und weist geschlechtsspezifische Züge auf? Variiert je nach sozialer Hierarchie und Geschlecht seiner Interaktionspartner das nonverbale Verhalten des ecuadorianischen Präsidenten Rafael Correa in einer Interaktion? Im Rahmen dieser Fragestellung ergeben sich ferner folgende Nebenfragen: In welcher Beziehung steht das nonverbale Verhalten des ecuadorianischen Präsidenten Rafael Correa zum verbalen Verhalten? Harmonieren diese zwei Ebenen miteinander, ergänzen sie sich oder widersprechen sie sich? Inwieweit zeigt sich die kulturelle Prägung im nonverbalen Verhalten Rafael Correas? Die Auswertung des nonverbalen Verhaltens Rafael Correas in asymmetrischer und in symmetrischer Beziehung macht deutlich, dass sowohl das Geschlecht als auch die soziale Hierarchie der Interaktionspartner Einfluss auf den Charakter und den möglichen Verlauf einer Interaktion nehmen. Anhand des Vergleichs des nonverbalen Verhaltens Correas in verschiedenen Konstellationen wird deutlich, dass das nonverbale Verhalten des Präsidenten von der sozialen Hierarchie und dem Geschlecht seiner Interaktionspartner nicht abhängig ist und somit nicht variiert. Die verbale und nonverbale Ebene ergänzen sich und weisen keine Widersprüchlichkeit auf. Es sind nur wenige kulturspezifische Verhaltensweisen des Präsidenten zu beobachten.

The following thesis highlights intercultural misunderstandings that can occur due to different semantic values of emblems, a gesture generally defined as having an accepted verbal translation in a certain culture or community. To illustrate such problems, the semantic meanings of sixteen emblems in Colombia and Germany are analyzed. Misunderstandings caused by the use of these emblems are then explained from a communicative point of view, using Austin’s speech-act theory.

Indiana University-Purdue University Indianapolis (IUPUI) / Emotional communication is fundamental to everyday interaction. How well emotions are communicated is crucial to interpersonal relationships and individual well-being. Emotional communication in instant messaging (IM), however, can be challenging because of the absence of visual and aural nonverbal behaviors. Despite the growing number of technologically-focused solutions for supporting emotional communication in IM, limited design research has been done to study the actual users’ behaviors in communicating their emotion in IM and strategies they use to adapt emotional communication in this medium, with the purpose of establishing design solutions to support users' emotional communication. Connecting several bodies of HCI, design, and communication literature in the context of IM, this dissertation critically examines how users communicate emotion in IM and accordingly establishes user-centered multi-touch gesture based design solutions to support emotional communication in this medium. Understanding how users communicate their emotion in IM, the design issues, and corresponding design solutions help researchers and designers to support the user's emotional needs, resulting in the improvement of emotional communication strategies in IM.

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