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  • About
  • The Global ETD Search service is a free service for researchers to find electronic theses and dissertations. This service is provided by the Networked Digital Library of Theses and Dissertations.
    Our metadata is collected from universities around the world. If you manage a university/consortium/country archive and want to be added, details can be found on the NDLTD website.
101

Evaluating human resource policy in managing absenteeism : a case of the City of Tshwane

Moletsane, Mphacha Innocentia 01 1900 (has links)
Absenteeism in the workplace is a longstanding challenge practised by employees for various reasons. It persists despite the numerous efforts undertaken to curb it. The City of Tshwane Metropolitan Municipality is concerned with excessive employee absenteeism. Present research evaluates the City of Tshwane’s human resources policy for managing absenteeism. Causes of absenteeism are critically examined, particular attention being paid to the different leave-types that impinge on service delivery within the City of Tshwane. Within a qualitative research framework, personal semi-structured interviews were used to gather data from staff members of the Leave Capturing Office of the City of Tshwane. The targeted office is responsible for leave management, which includes capturing, recording and encashment of leave. In addition to the questionnaire, the leave management policy as well as sick-leave statistics were brought to bear on this study of absenteeism at the City of Tshwane. Study findings highlighted factors such as job dissatisfaction, unpleasant working relations, favouritism, low wages, lack of resources, stress at the workplace alongside boredom with routine unchallenging tasks as significant causes of absenteeism. The study also found sick-leave to be the form of reported absence most misused by employees. In general, employees take two days sick leave, which is the maximum an employee can take without requiring a medical certificate. Recommendations include that management should invest in a total process that can control and mitigate absenteeism related risks that may adversely affect operations at the City of Tshwane. / Public Administration / M. Admin. (Public Administration)
102

Crónica constitucional del proceso venezolano de transición gubernamental, ocasionado por la enfermedad y muerte del presidente Hugo Chávez, y de la instauración por el juez constitucional de un gobierno sin legitimidad democrática (diciembre 2012/abril 2013)

Brewer-Carías, Allan R. 25 September 2017 (has links)
The purpose of this article is to analyze the constitutional situation that developed in Venezuela between December 2012 and April 2013, resulting from the deterioration of the health and the death of President Hugo Chávez, and that is linked to the following events. First, on December 10, 2012 he left the country to be treated in La Habana Cuba, since then he was not seen in public anymore; second, he did not show up at his Inauguration and Oath Ceremony on January 10, 2013, to begin his new presidential term 2013-2019 for which he was elected in October 2012. Third, the Constitutional Jurisdiction ordered, without any logic, that the absent President nonetheless continued to be «in full charge of his office» along with his Ministers, imposing a non-elected official to be the Executive Vice-president and to exercise the Executive Power. Fourth, the same Constitutional Jurisdiction imposed, when the Vice-president announced the death of Chávez on March 5th, 2013, the same non elected Vice-president to be President in charge, without any democratic legitimacy, which gave him the opportunity to participate in the April 2013 presidential elections without having to leave the office. / El presente estudio analiza la situación constitucional que se produjo en Venezuela entre diciembre de 2012 y abril de 2013, con motivo del agravamiento de la salud y el fallecimiento del presidente Hugo Chávez, y que se vincula con los siguientes acontecimientos. Primero, se ausentó de Venezuela el 10 de diciembre de 2012 para operarse en La Habana, Cuba no volviéndoselo a ver más en público; segundo, no compareció el 10 de enero de 2013 ante la Asamblea nacional a tomar posesión del cargo de presidente (2013-2019) para el cual había sido reelecto en octubre de 2012. Tercero, el juez constitucional decretó, sin lógica alguna, que el presidente ausente, sin embargo, continuaba «en ejercicio pleno de su cargo», junto con sus ministros, imponiendo a un funcionario no electo como el vicepresidente ejecutivo para ejercer el Poder Ejecutivo. Cuarto, el mismo juez constitucional impuso al mismo vicepresidente Ejecutivo, sin legitimidad democrática, cuando él mismo anunció la muerte de Chávez el 5 de marzo de 2013, para que asumiera como presidente encargado y, sin separarse de su cargo, pudiera participar en las elecciones presidenciales de abril de 2013.
103

Design vysokozdvižného vozíku / Design of Forklift

Macháček, Jan January 2013 (has links)
Master thesis concerns with a design of forklift truck. The result proposed in the thesis uses existing technologies but combines them in new context to gain better qualities of a lift truck especially in relation to user-friendliness and ergonomics. Shaping works on functional demands which are understood as a basis for further developments towards the aesthetical outcome.
104

Le poids du ciel : itinéraires de l'homme sans Dieu dans l'oeuvre romanesque de Jean Giono / The weight of heaven : Human beings’ routes without God in Giono’s fictional novels

Perrin, David 24 June 2019 (has links)
De nombreux critiques avaient détecté chez Jean Giono (1895-1970) la présence d’un vide affectant non seulement le sujet de son oeuvre mais aussi sa poétique. L’ennui, cette « brusque et radicale conscience du rien », le mensonge qui « reconstruit un monde au-dessus de l’abîme » (R. Ricatte) ou bien encore le « travail des sensations » vécu comme un « barrage contre le vide » (S. Vignes) sont des effets parmi d’autres d’un manque et d’une absence déterminante. Le vide explique aussi l’anonymat et les lacunes biographiques de ses personnages, les nombreux blancs et silences, les ellipses narratives et sémantiques, les césures et les discontinuités narratives... Il ne suffisait cependant pas de reconnaître l’existence d’un vide, d’un manque originaire dans cette oeuvre. Il fallait encore connaître sa nature. De quoi le monde gionien est-il vide ? La réponse se trouve paradoxalement dans ce que l’auteur s’est efforcé de ne jamais décrire ou plutôt dans ce qu’il a toujours décrit « en blanc » (J. Giono). En nous penchant sur ce qui, dans ses romans, était toujours décrit sans l’être, nous nous sommes aperçus que rien ne manquait davantage que Dieu. Dieu brille par son absence dans son oeuvre. Il est celui qu’il se refuse à décrire positivement car il est pour lui « le néant absolu », « l’absence de tout » (J. Giono). La théologie imprimée dans ses romans est une ‘‘théologie blanche’’. Sa vision du monde et de l’homme est toujours, et très délibérément, sans dieu/Dieu. Comme le dit le narrateur du Déserteur à propos des peintures pieuses et des ex-voto de son personnage : « il n’y a pas de dieu dans tout ça ». En analysant l’oeuvre gionienne à la lumière de cette absence, quatre ensembles de romans se sont dégagés selon un ordre qui dépasse les distinctions classiques établies, d’une part, entre une première et une seconde « manières », d’autre part, entre le « Cycle du Hussard » et les « Chroniques romanesques ». Ces quatre ensembles romanesques sont autant d’itinéraires de l’homme sans dieu/Dieu. Nous avons distingué celui de « l’humanisme païen », celui de l’héroïsme sublime, celui tragique voire tragi-comique des hommes condamnés à la chute, celui enfin des « âmes fortes » qui veulent se faire dieux en l’absence de dieu/Dieu. L’immense « chasse au bonheur » dont l’oeuvre romanesque de Giono est l’expression a rapport avec le ciel, un ciel sans dieu/Dieu. / Many critics spotted in Giono’s novels (1895-1970) the presence of a kind of emptiness which affected both his main topic and his poetry. Boredom « this sudden and drastic consciousness of nothingness », lie « which rebuilts a world on top of despair » (R. Ricatte) or « the work of sensations » (S. Vignes) felt as « a barrier against nothingness » reflect a void and a defining absence among other effects. This emptiness gives an explanation to his characters’ anonymity and gaps in biography, to the many gaps and silences, narrative and semantic ellipses, narrative caesura and discontinuities. Acknowledging the existence of a void, of an original emptiness, was not enough, its specific nature must be defined. What is missing in Giono’s world ? What is his world made of ? Paradoxically speaking the answer lies in what the author struggled not to describe or more precisely in what he described « en blanc » (J. Giono). Analysing what is described in his novels without really being described, I have realized that the One who is missing is God. God is conspicuous by his absence in his works. He is the one he refuses to describe positively as he is « the absolute absence ». The theology expressed is a ‘‘white theology’’. His view of the world and his vision of mankind, are always and in their tiniest details a vision without God. As the narrator of Le Déserteur puts it when he alludes to his main character’s votive offerings : « God is absent from all this. » Studying Giono’s works in the light of this absence, four collections of novels emerged according to an uncommon classification : on the one hand between a first and a second « manner » and on the other hand between « le Cycle du Hussard » and « les Chroniques romanesques ». These four collections of novels are routes taken by mankind without God. I have set apart : « a pagan humanist » route, a « sublime heroic » route, the tragic if ever tragicomic route of mankind doomed to their downfall, the last one the route of « strong souls » who strive to turn gods without God. The huge « quest for happiness » which is at the heart of Giono’s novels is related to heaven but a heaven without God.
105

Indoda iyanyamezela (a man perseveres): Exploring the perceptions, experiences and the psycho-social challenges of Xhosa young men in the Western Cape who have transitioned from adolescence to manhood without present or involved fathers

Moshani, Nomakhawuta Lettitia 04 April 2023 (has links) (PDF)
BACKGROUND: Father absence or uninvolvement is a growing problem worldwide, which not only negatively influences child development, but also the masculine identity formation of boy children. South Africa is one of the countries that has high levels of father absence, yet there has been scant research which particularly focuses on the perceptions, experiences and psycho-social challenges experienced by young men with absent fathers. Thus, the aim of this study was to explore the perceived influence of father absence or uninvolvement on Xhosa young men who have transitioned from adolescence to manhood. The first objective was to explore the perceptions, experiences and the psycho-social challenges of Xhosa young men in Khayelitsha, Western Cape who have transitioned from adolescence to manhood without present or involved fathers. The second objective was to explore Xhosa male elders' perceptions of the experiences and challenges of Xhosa young men who culturally transition from adolescence to manhood without present or involved fathers. The third objective was to identify the support needs of Xhosa young men before, during and after transitioning from adolescence to manhood in the absence of a present or involved biological father. METHODOLOGY: Using Bronfenbrenner's ecological systems theory as a conceptual framework, the study employed a qualitative approach to investigate factors that shape and influence experiences of Xhosa young men with absent or uninvolved fathers at individual, family, community and societal levels. Semi-structured in-depth individual interviews were conducted using interview guides covering various topics: family life; conceptualisation of manhood and fatherhood; father absence in Xhosa communities and its causes and impacts; the value of social fathers as well as the possible preventative interventions at different levels of the society to promote father presence or involvement and mitigate the impact of father absence. All interviews took place at different venues offered by community organisations in Khayelitsha (Ilitha Park, Site B and Nkanini) in the Western Cape province. They were conducted in isiXhosa, audio-recorded, transcribed and translated into English for analysis. Data analysis was conducted using thematic analysis utilising the NVivo 12 software package. During transcription, three researchers read the transcripts and developed an initial coding framework which was then used to code the rest of the data, making adjustments as necessary. The data were categorised thematically paying attention to dominant themes that addressed the research questions, while being open to additional themes arising in the data, and this process occurred until no new themes emerged. ETHICAL APPROVAL: The ethical approval of this study was provided by the UCT Human Research Ethics Committee (HREC 654/2018). RESULTS: The interviews were conducted with 22 Xhosa young men with absent or uninvolved fathers (ages 18-22) and five Xhosa male elders (ages 55-73). Due to the sensitivity of the topic initiation, a vignette was used to avoid directness. The main perceptions, experiences and psychosocial challenges of Xhosa young men who have transitioned from adolescence to manhood without present or involved fathers, were synthesised as follows: (i) The meaning given to cultural male circumcision by young men and elders were its individual family benefits. (ii) The challenges of Xhosa patriarchy, a father's role, and his absence, and paternal connection needs during initiation: planning, masculine guidance and protection, emotional and cultural support. (iii) The significance of the fatherly role and implications of father absence before and beyond initiation: the traditional and modern role. (iv) Barriers to father presence or uninvolvement: financial constraints, maternal gate-keeping and mother's negative attitudes. Using Bronfenbrenner's ecological systems theory, the support needs of Xhosa young men without present or involved fathers before, during and after transitioning from adolescence to manhood were identified as follows: (i) At the microsystem level, single mothers and maternal families of Xhosa young men need to be open regarding father absence, acknowledge the pain it causes and avoid maternal gatekeeping and paternal identity concealment. However, they also need to receive psycho-social support in order to be able to link the young men with social fathers, especially around initiation. (ii) At the mesosystem level, the social institutions such as churches, schools and sports clubs should have awareness regarding father absence or uninvolvement as a social problem in order to be sensitive towards the emotional needs of children with absent or uninvolved fathers. (iii) At the exosystem level, there is a need for fathers' environments (such as family, friends and the workplace) to encourage and foster lifestyles that promote father presence or involvement. (iv)At the macrosystem level, the media should raise awareness of father absence, and there must be policies and programmes that promote egalitarian parenting. (v) At the chronosystem level, there is a need to embrace and practice the modern fatherhood role which requires the father to be warm, spend quality time and have strong communication with his children. CONCLUSION: Cultural initiation is a crucial time for emotional and cultural growth which largely contributes to the development of manhood identity; it benefits the person on an individual and family level. However, this study notes that initiation comes with advantages and disadvantages for the Xhosa young men. It is a vehicle for growth, but also serves as a reminder of the vacant paternal role during this culturally significant process, especially in the midst of maternal gate-keeping and paternal identity concealment issues. Furthermore, in the course of their lives, the young men also experience loss related to not being exposed to the various positive roles a father would play, including the roles of disciplinarian, provider and the nurturer. Even though social fathers and strong maternal kin support could help Xhosa young men to cope better, the void of the biological father remains unfilled, especially around the period of initiation due to the emotional, cultural and financial implications of the ritual. This study shows that the young men could experience depression, be suicidal, have anger and resort to substance use when not supported. There is thus a need for multi-dimensional interventions to address these issues. These should start with psycho-educational support for maternal families to empower them to be supportive towards the emotional and cultural needs of the young men as the families do not always possess the necessary skills to support a child in this predicament. Absent fathers also need to be engaged in order to understand the reasons leading to their disengagement, and to sensitise them regarding the consequences of their absence for them to better understand the permanence of fatherhood. Advocacy is needed to make the wider society aware of the support needs of Xhosa young men who go through initiation in the absence of a father. Finally, the strategies that seem to yield positive results in managing father absence need to be strengthened, namely: strong maternal family support, social fathering, counselling and mentorship.
106

Enseignement et apprentissage des tests d'hypothèses paramétriques difficultés rencontrées par des étudiants en sciences humaines : une contribution à l'éducation statistique

Zendrera, Noëlle January 2010 (has links)
Les tests statistiques constituent un appréciable outil d'aide à la décision dans nombre de domaines. Dans le champ de l'éducation statistique, cette thèse étudie les difficultés de compréhension suscitées lors de l'apprentissage des tests d'hypothèses.Les objectifs visent à cerner, d'une part, les conceptions au regard des concepts et procédures impliqués dans un test de comparaison d'une moyenne à une norme et, d'autre part, les raisonnements élaborés lors de la résolution de ce test inductif. Auprès d'étudiants en sciences humaines, futurs psychologues et praticiens des tests, l'étude contribue à élucider les conceptions vis-à-vis des concepts d'échantillon, moyenne échantillonnale, population parente, moyenne parentale, population de référence, norme, latéralité, hypothèses, statistique de test, seuil, valeur critique, décision et conclusion, ainsi qu'à éclairer les raisonnements résolutifs. Ces questions rejoignent certains travaux (Batanero, 2000; Birnbaum, 1982 Lecoutre et al., 2003 ; Poitevineau, 2004 ; Vallecillos, 1997), plutôt ciblés sur un concept isolé et recueillant par questionnaire fermé ; peu d'études ont visé les idées des apprenants lors d'une"résolution complète et libre". Ce travail tente de contribuer à combler cette lacune, en sollicitant une résolution"complète" et en utilisant deux outils de recueil : une épreuve écrite (90 sujets) puis des entretiens individuels à résolution de problème (10 sujets). L'analyse des résultats confirme l'existence d'une grande variété de conceptions et dévoile de multiples"conceptions erronées", voire des"absences de conceptualisation" ; les résultats les plus notoires concernent les concepts de"population parente" et de"moyenne de la population parente" ainsi que la logique inductive attendue, qui ont suscité des difficultés chez la quasi-totalité des étudiants. Cette thèse apporte une explication multicausale à ces difficultés et soulève l'éventuelle existence d'un"obstacle à l'apprentissage" (Brousseau, 1998) en le signifié du terme"parente".Les apports de cette recherche, probablement généralisables à tout le milieu estudiantin, pourront être utiles dans l'enseignement des tests et la recherche en éducation statistique, pour la construction de dispositifs d'enseignement plus favorables à l'apprenant et au praticien.
107

Les gîtes touristiques en Estrie un phénomène en émergence rapide

Couture, Nadia January 1997 (has links)
Depuis le début des années 90, les gîtes touristiques du Québec, et plus particulièrement ceux de l'Estrie, connaissent une prolifération exceptionnelle. Celle-ci se produit dans un contexte ou la quasi-absence de normes qualitatives et quantitatives est susceptible, à plus ou moins brève échéance, de ternir sérieusement l'image de ce produit et de mettre en péril la réputation du gîte et la région touristique concernée. La recherche qui vient d'être effectuée nous permet de vérifier et de confirmer les hypothèses, selon lesquelles la majorité des propriétaires de gîtes n'ont pratiquement aucune formation dans le domaine touristique, que l'hôtellerie traditionnelle est soumise à une réglementation beaucoup plus rigoureuse que les gîtes, et qu'en l'absence d'une structuration adéquate et d'une catégorisation, la clientèle de ce produit n'est pas toujours très bien protégée contre la fluctuation qualitative du gîte. Plusieurs composantes du phénomène des gîtes touristiques ont été étudiées afin d'obtenir une meilleure information sur ce sujet. Ceux-ci se résument à des enquêtes sur les profils des propriétaires, des gîtes et des clients, ainsi que sur la perception de ces derniers, et enfin, à une étude des comparables des gîtes hors du Québec. Il est maintenant possible, suite aux résultats, de proposer une structure globale d'encadrement des gîtes touristiques, laquelle vise un meilleur contrôle du produit et la protection du consommateur, pouvant ainsi être appliquée à l'échelle québécoise.
108

Att axla en chefsposition : Om viljan att bli chef / To undertake a management position : About the desire of becoming a manager

Johansson, Lovisa, Karlsson, Sanna, Nykvist, Sandra January 2016 (has links)
Syfte: Genom att svara på våra tre frågeställningar vill vi skapa en större förståelse för vad som driver medarbetare att vilja axla en chefsposition. Genom denna förståelse vill vi också kunna bidra till vetskapen om hur arbetsgivare på ett bättre och genomtänkt sätt kan möta dessa drivkrafter för att fånga upp kompetenta kandidater till vakanta chefspositioner och på ett hållbart och långsiktigt sätt säkerställa sin chefsförsörjning. Metodik: En fallstudie på Landstinget i Kalmar län har genomförts utifrån ett abduktivt angreppssätt. Genom en kvalitativ forskningsstrategi har data samlats in med hjälp av halvstrukturerade intervjuer. Slutsats: Studiens deltagare uppfattar att chefspositioner präglas av ensamhet, högt ställda krav samt möjligheter att påverka organisationen och sin egen arbetssituation. Vidare är drivkraften bakom viljan att bli chef att kunna påverka och skapa resultat för och tillsammans med medarbetare. Det är också en drivkraft att utvecklas personligen, från medarbetare till positionen som chef samt i rollen som chefspositionen medför. För medarbetare vars utveckling stagnerat i grundprofessionen utgör chefspositionen nästa steg för personlig utveckling, vilket kan väcka ett intresse och en drivkraft mot chefspositionen. I traineeprogrammet motsvaras individens förväntningar då mycket fokus ligger på självutveckling och utformning av ledarskap. Dock uppstår ett problem när chefspositionen sedan inte ger utrymme för chefer att få utlopp för sina drivkrafter. Chefspositioner har visat sig kräva mycket annat än just möjligheten att utöva ledarskap. Bland annat äts chefer upp av mängden administration, koordinering och möten och lite tid blir således över för ledarskap. / Purpose: By answering our three research questions, we want to create a better understanding of what motivates people to become managers and to undertake the responsibilities and expectations that comes with the position. Through this understanding we also want to contribute to the knowledge of how employers in a better and well-reasoned way can meet these motivation factors in order to capture qualified candidates for vacant management positions and in a sustainable and long-term way ensure its supply of managers. Methodology: A case study on the Kalmar County Council has been conducted with an abductive approach. Through a qualitative research method data has been collected using semi-structured interviews. Conclusion: The study's participants perceive that managerial positions are characterized by loneliness, high requirements and opportunities to influence the organization and their own work situation. Further, the motivation factors behind the desire to become a manager are to be able to influence and create results for and with employees. Another motivating factor is personal development, in terms of advancing from employee to manager, as well as the ability to develop in the management position itself. For employees whose development has stagnated in their profession, the manager position can offer a possibility to further development, which can arouse an interest for management. The trainee program has been shown to correspond to the individual's expectations where focus lies within self-development and the configuration of leadership. However, a problem arises when in the next step the management positions does not allow managers to vent their motivations. Management positions have been shown to require more than just the ability to exercise leadership. For instance is the ability to exercise leadership inhibited by the amount of the administration, coordination and meetings which leaves little time for leadership.
109

Faktorer på avdelningen som påverkar den kortvariga sjukfrånvaron : En fallstudie av tre avdelningar med olika storlek / Workplace factors influencing the short-term sick leave – A case study on three departments of different size

Ehrling, Martin, Karlsson, Marcus January 2015 (has links)
Bakgrund: Sjukfrånvaron är ett fenomen som snabbt ökar i Sverige idag. Detta är något som kostar stora summor pengar varje år men trots detta finns relativt lite forskning på området. Den forskning som finns i området undersöker till stor del endast den långvariga sjukfrånvaron. Författarna av denna studie har tydligt identifierat en lucka i forskningen vad gäller kortvarig sjukfrånvaro. Syfte: Denna studie syftar därmed att undersöka storleken på avdelningen samt chefens kommunikation och interaktions påverkan på kortvarig sjukfrånvaro. Resultat: Undersökningen resultat är sammanställt ur dels en enkät som de anställda på tre avdelningar inom ett internationellt produktionsföretag fått besvara och dels tre intervjuer genomförda med en HR-chef och två chefer över avdelningarna. Resultatet blev att fem kategorikoder identifierades; Avdelningens storlek, Chefens kommunikation och interaktion, Frånvarokultur, Arbetsuppgifter och Hälsoarbete. Slutsats: Den främsta slutsats som denna undersökning resulterat i är att storleken på avdelningen påverkar de anställdas möjlighet snarare än deras tendens till att vara kortvarigt sjukfrånvarande. Den faktor som istället anses påverka den kortvariga sjukfrånvaron är hur chefen kommunicerar och integrerar med de anställda. Fokus bör därmed läggas vid denna faktor i försök att antingen minska eller kontrollera den kortvariga sjukfrånvaron på avdelningen / Background: Sickness absence is a phenomenon on a rise in todays Sweden. This is costing large sums of money every year, but despite this, there is relatively little research in the field. The current research has its focus, for the most part, on long-term sickness absence. The authors behind this study have therefore identified a clear gap of research regarding the shortterm sickness absence. Aim: With this study, the aim is therefore to examine the size of the workplace along with the managers communication and interactions effect on the short-term sickness absence. Results: The results of the study are produced through a survey to the employees of three departments within a international production company and through three interviews performed with a HR-manager and two managers over the departments. The study resulted in the identification of five category codes; The size of the department, The managers communication and interaction, Absence culture, Assignments and Health. Conclusion: The primary conclusion that this study result in is that the size of the workplace affect the employees possibilities rather than affecting their tendency to have short-term sickness absence. The factor which instead is considered to affect the short-term sickness absence is how the manager communicates and integrates with the employees. Therefore, the focus should be aimed at this factor in attempts to either decrease or control the short-term sickness absence at the workplace.
110

Design of a strategy to combat the abuse of sickness absence

Van Eeden, Maggie Burger 12 1900 (has links)
Thesis (MBA (Business Management))--University of Stellenbosch, 2007. / ENGLISH ABSTRACT: The main objective of the study is to examine the components required for the successful implementation of Sickness Absence Management. Although there are various approaches to the management of absence the focus of this study is the implementation of policies which is the most frequently used approach. Sickness Absence Management represents the strategy of the organisation to enhance the performance of human capital by ensuring that employees that are not truly sick, are present at work. The importance of Sickness Absence Management is highly recognised, but few employers record and measure absence. Reasons for this include the complexity of the factors that influence absence and the lack of resources to record absence data, and to calculate and interpret absence indicators and costs. Frustrations from the study include the non-standardisation of absence terminology, and the lack of data on absence statistics. Sickness Absence Management is complicated by the behaviour of people. Absence trends indicate that abuse of sickness absence amounts to an average of 33% of sickness absence and that absence rates are higher in the public than in the private sector. Success factors for Sickness Absence Management include clear, consistent and well-communicated policies and effective information systems with the required functionalities to record absence data and to enable the tracking of absence indicators. Top management commitment transpired as the factor with the biggest influence on the success of Sickness Absence Management. Research indicated that it was better to have a policy than to have no policy at all. The quality of the policy depends on the involvement of employees and the consistent application by supervisors/managers. Furthermore, an effective computer-based information system is crucial for the management of absence. The system should have the required functionalities to enable administration and decision-making on absence issues. A strategy is necessary to set objectives and targets, and communicate commitment from top management. A strategy is also required to ensure the allocation of resources to HR for the Sickness Absence Management. / AFRIKAANSE OPSOMMING: Die vernaamste doelwit van hierdie studie is om die komponente te ondersoek wat nodig is vir die suksesvolle implementering van Siekverlofbestuur. Hoewel daar verskeie benaderings tot die bestuur van siekverlof is, is hierdie studie gerig op beleid wat as die voorkeurbenadering vir die bestuur van siekverlof beskou word. Siekverlofbestuur is die strategie van ’n onderneming om die prestasie van mensekapitaal te versterk deur te verseker dat die personeel wat nie werklik siek is nie, teenwoordig is by die werk. Die belangrikheid van Siekverlofbestuur word hoog aangeskryf, maar min werkgewers teken siekverlof aan of meet dit. Redes hiervoor sluit in die kompleksiteit van die faktore wat siekverlof beïnvloed en die gebrek aan hulpbronne vir die aantekening van siekverlofdata, en die berekening en interpretasie van siekverlofaanduiders en -koste. Frustrasies uit die studie sluit in die nie-standaardisering van siekverlof terminologie en die gebrek aan siekverlof statistiek. Siekverlofbestuur word gekompliseer deur die gedrag van mense. Siekverlof tendense toon aan dat die misbruik van siekverlof gemiddeld 33% van siekte-afwesigheid uitmaak en dat siekverlofkoerse hoër in die openbare as in die private sektor is. Suksesfaktore vir Siekverlofbestuur sluit in duidelike en konsekwente beleid wat behoorlik gekommunikeer word, en doeltreffende inligtingstelsels met die nodige funksionaliteit om siekverlofdata vas te lê en siekverlof aanwysers na te volg. Die verbintenis van topbestuur het na vore gekom as die faktor met die grootste invloed op die sukses van Siekverlofbestuur. Navorsing dui daarop dat dit beter is om 'n beleid te hê as hoegenaamd geen beleid nie. Die gehalte van die beleid hang af van die betrokkenheid van werknemers en die konsekwente toepassing daarvan deur toesighouers/bestuurders. Daarby is 'n doeltreffende rekenaar-gebaseerde inligtingstelsel noodsaaklik vir die bestuur van siekverlof. Die stelsel moet ook die nodige funksionaliteite hê vir administrasie en besluitneming oor siekverlof kwessies. 'n Strategie is nodig om doelwitte en teikens te stel, en om toewyding vanaf topbestuur te kommunikeer. 'n Strategie is ook nodig om die toewysing van hulpbronne vir Siekverlofbestuur na Menslike Hulpbronne te verseker. / cmc2010-1

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