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O objetivo central desta tese é verificar se e como a utilização da conciliação pode conferir efetividade à prestação jurisdicional, compreendida pela pacificação com Justiça, destacando a dimensão qualitativa do instituto. Contextualizou-se para tanto o tema, analisando o Poder Judiciário, a atividade jurisdicional e a cultura da pacificação na contemporaneidade, e se examinou em seguida o tratamento de conflitos por meios consensuais. A investigação do objeto desta tese tem início no terceiro capítulo, com a construção institucional da conciliação, a que se seguem - no quarto capítulo - as delimitações nas cortes de Justiça, depurando a respectiva aplicação aos conflitos civis, na tentativa de superar preconceitos e determinar em que medida denota efetividade. No quinto capítulo, analisa-se a conciliação aplicada, com destaque para a verificação do método, pela dinâmica existente entre a técnica e os sujeitos envolvidos, estabelecendo as balizas objetivas e subjetivas da conciliação na prestação jurisdicional civil. O sexto capítulo apresenta a tese, confirmando a hipótese estabelecida na introdução - há efetividade da prestação jurisdicional civil a partir da conciliação - e sintetiza suas condições. A resposta ao conflito pela conciliação verifica-se pelo engendramento de soluções integrativas, que contemplem todas as partes envolvidas. Nessa construção institucional revelam-se diversos elementos constitutivos, dado que a negociação por princípios não contempla a infinidade de variações vistas no Judiciário. Daí por que a interdisciplinaridade, a comunicação de primeira e segunda ordem, a teoria dos sistemas, a teoria dos jogos e a tipologia dos conflitos são temas afeitos à conciliação, como meio apto de solucionar conflitos no sistema de Justiça atual. O estudo ora apresentado enaltece a conciliação por meio de bases constitutivas próprias, que afastem o instituto de informalismos e concentrem-se no entendimento de sua técnica, permitindo refinar os caminhos rumo à efetividade da prestação jurisdicional. / The main goal of this thesis is to verify if conciliation must be used in the Courts and how to use it to improve their effectiveness. For the purpose of this work, effectiveness indicates the ability for a fair pacification of conflicts, in order to stress the qualitative view of the institute. The analysis of the Judiciary, in which the thesiss subject is contextualized, takes in account the judicial activities and the culture of pacification, as it is presently conceived. This set foundations to analyse how disputes are dealt by consensual means of resolution. The focus in the most important topic of this thesis begins in chapter 3, in which the institutional construction of conciliation is drawn. In other hand, chapter 4 works the limitations of conciliation in the Courts, discussing it application to private disputes, putting prejudices aside and determining to what extent effectiveness could be achieved. Chapter 5 analyzes conciliation as it is done, in particular the question of method and the balance between technique and involved people, determining the objective and subjective boundaries of conciliation in civil jurisdiction. The hypothesis presented in the introduction is confirmed in chapter 6, upholding that conciliation makes judicial services more effective. Otherwise the final chapter sums up the conditions to get effective outputs through conciliation in the judicial environment. The resolution of dispute through conciliation is obtained by mixing integrative means, taking in account all parts. In this institutional construction several constitutive elements rise up, since only negotiation through principles does not allow to reach all existing diversity of situations embraced by Judiciary. That is why an interdisciplinary approach is need, including first and second order communication, systems theory, theory of games and tipology of conflicts. The present study assert the qualities of conciliation on its own constitutive bases, what means to get it hide of any informalism and embedded in its own technique, making if feasible to improve the effectiveness of judicial servives.

Submitted by Renata Lopes (renatasil82@gmail.com) on 2016-09-06T19:17:01Z No. of bitstreams: 1 paularibeiroferraz.pdf: 1127085 bytes, checksum: 39731ca7c76eec3b899fe4a85b195bd0 (MD5) / Approved for entry into archive by Diamantino Mayra (mayra.diamantino@ufjf.edu.br) on 2016-09-09T10:52:48Z (GMT) No. of bitstreams: 1 paularibeiroferraz.pdf: 1127085 bytes, checksum: 39731ca7c76eec3b899fe4a85b195bd0 (MD5) / Made available in DSpace on 2016-09-09T10:52:48Z (GMT). No. of bitstreams: 1 paularibeiroferraz.pdf: 1127085 bytes, checksum: 39731ca7c76eec3b899fe4a85b195bd0 (MD5) Previous issue date: 2013-07-31 / CAPES - Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / O presente trabalho analisa o 12º gabinete do Segundo Reinado, conhecido como Gabinete da Conciliação (1853-1857). O objetivo é compreender a motivação, implementação, recepção e resultados da política da conciliação na década de 1850. Pois, embora a conciliação fosse parte da cultura política do Império, especialmente até 1870, D. Pedro II, Paraná e seu grupo souberam utilizar esta cultura política de modo a efetivar um projeto de governo, que até o momento não havia sido concretizado. O foco desta pesquisa, portanto, é o processo de apropriação desta cultura política e a gestão de um projeto político entre os anos de 1848 e 1857. Assim, buscando afastar das correntes historiográficas que limitam, cada uma a seu modo, a leitura da dinâmica política dos anos de 1850, e a partir de um viés que considera as crises, os conflitos, bem como os destoantes discursos de oposição, a presente pesquisa compreende o Gabinete da Conciliação como o resultado de uma soma de elementos, que tomados separadamente perdem seu valor explicativo. Neste sentido, a Conciliação não foi nem a consequência natural da maturidade política do Império e dos partidos, nem a obra “maquiavélica” de uma parcela dos estadistas, interessados em enganar seus adversários. Além da maturidade política de D. Pedro II, que embora não deva ser supervalorizada, não pode ser negada, a Conciliação foi a política escolhida para solucionar os problemas surgidos a partir de 1848, que colocou fim ao predomínio liberal e marcou a volta dos conservadores. Por outro lado, os projetos de reforma judiciária e eleitoral apresentados pelo gabinete devem ser analisados como episódios significativos dos debates surgidos ainda na década de 1840 e que estão estreitamente ligados à questões mais amplas, como o processo de formação do Estado Imperial e o estabelecimento de um sistema político moderno e eficaz. / This current work analyzes the 12th Ministry of the Second Empire, known as the Ministry of Conciliation (1853-1857). The objective is to comprehend the motivation, implementation, reception and results of the politic of conciliation in the decade of 1850. Because, although the conciliation was a part of the political culture of the Empire, especially until 1870, D. Pedro II, Paraná and their group knew how to use this political culture in a way to actualize a Government‟s project, that up to that moment hadn‟t been achieved. The focus of this research, therefore, is the process of appropriation of this political culture and the management of a political project between the years of 1848 to 1857. This way, finding to get away from the historiographical chains that limit, each one on its own way, the reading of the political dynamic of the years of 1850, and going from a bias that considers the crises, the conflicts, as well as the dissonant opposing speeches, the current research comprehends the Ministry of Conciliation as a result of a sum of the elements, that taken separately lose its explanatory value. In this way, the Conciliation wasn‟t even a natural consequence of the political maturity of the Empire and the parties, neither the “machiavellian” work of a part of the statesmen, interested in deceiving their opponents. Beyond D. Pedro II‟s political maturity, that although is not supposed to be overrated, cannot be denied, the Conciliation was the politic chosen to solve the problems that came from 1848 on, that brought the liberal predominantly to an end and marked the return of the conservatives. In another hand, the projects of judicial reform and electors presented by the Ministry are supposed to be analyzed as significant episodes of debates that emerged still in the decade of 1840 and that are closely connected to bigger matters, such as the process of formation of the Imperial State and the establishment of a modern and efficient political system.

Submitted by isabela.moljf@hotmail.com (isabela.moljf@hotmail.com) on 2017-08-03T12:09:50Z No. of bitstreams: 1 vivianfariaweiss.pdf: 1291953 bytes, checksum: b7fc8a18220661abf0cfb55702447f24 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2017-08-08T18:26:27Z (GMT) No. of bitstreams: 1 vivianfariaweiss.pdf: 1291953 bytes, checksum: b7fc8a18220661abf0cfb55702447f24 (MD5) / Made available in DSpace on 2017-08-08T18:26:27Z (GMT). No. of bitstreams: 1 vivianfariaweiss.pdf: 1291953 bytes, checksum: b7fc8a18220661abf0cfb55702447f24 (MD5) Previous issue date: 2007-08-27 / FAPEMIG - Fundação de Amparo à Pesquisa do Estado de Minas Gerais / O presente trabalho tem por objetivo descrever algumas das práticas (ações) de intervenção de terceiras-partes nas audiências de conciliação no PROCON. Utilizamos como referencial teórico-metodológico a Análise da Conversa Etnometodológica e Sociolingüística Interacional, além da teoria de Intervenção de Terceiras-Partes e Práticas Sociais. Em um primeiro momento, elaboramos um quadro que sintetiza as características de nosso banco de dados. A partir desse instrumento, selecionamos algumas práticas usadas pelos mediadores do PROCON para facilitar a comunicação entre as partes envolvidas e amenizar o conflito. Ao término da análise, concluímos que as práticas se constroem sobre três eixos: práticas de Mediação, práticas de Conciliação e práticas voltadas para a defesa do Consumidor. Como práticas de mediação, destacam-se: avaliação interacional, pedido de ação futura, pedido de narração, solicitação de proposta; as práticas de Conciliação: avaliação interacional, avaliação da ilegalidade da empresa, autoiniciação de proposta, encaminhamento do caso à justiça; já como práticas dirigidas à defesa do consumidor, citam-se: apresentação da reclamação, pedido de informação e explicação dos procedimentos legais. O estudo evidenciou a orientação dada por terceiras-partes do PROCON quanto às questões de ordem legal nas audiências de conciliação. / The present study is aimed at describing some of the practices (actions) of intervention of third parties in conciliation hearings at PROCON. As a theoretic and methodological reference, we have followed the orientation of Ethnometodological Conversation Analysis and Interactional Sociolinguistics, beyond the theory of Intervention of Third-Parties and Social Practices. In a first moment, we have elaborated a frame that synthesizes the characteristics of our data bank. By this instrument we selected the practices used by the mediators of PROCON in order to facilitate the communication between the involved parts and to diminish the conflict. By the end of the analysis we concluded that the practices are constructed in three axles: Mediation practices, Conciliation practices and practices oriented to the consumer defense. As Mediation practices we emphasize interactional assessment, request for future action, request for narrative, requirement of proposal; Conciliation practices: interactional assessment, assessment of the illegality of the enterprise, auto starting of proposal, designation of the case to court; as practices oriented to the consumer defense, we have: complaint presentation, request for information and explanation of legal procedure. The study showed the orientation given by thirdparties of PROCON with reference to legal order questions in conciliation hearings.

Submitted by Geandra Rodrigues (geandrar@gmail.com) on 2018-02-01T13:14:17Z No. of bitstreams: 1 rodrigopradomudesto.pdf: 845537 bytes, checksum: bbc82133a58e621e66a465f5aa42a833 (MD5) / Approved for entry into archive by Adriana Oliveira (adriana.oliveira@ufjf.edu.br) on 2018-03-21T14:59:04Z (GMT) No. of bitstreams: 1 rodrigopradomudesto.pdf: 845537 bytes, checksum: bbc82133a58e621e66a465f5aa42a833 (MD5) / Made available in DSpace on 2018-03-21T14:59:04Z (GMT). No. of bitstreams: 1 rodrigopradomudesto.pdf: 845537 bytes, checksum: bbc82133a58e621e66a465f5aa42a833 (MD5) Previous issue date: 2015-09-04 / Os recorrentes questionamentos sobre a legitimidade, a relevância e o futuro das instituições políticas em todo o mundo globalizado apontam para a urgencia e importancia de revisar os estudos sobre Representação Política. Instituição universalmente reconhecida, a democracia representativa, ou regime constitucional pluralista (Raymond Aron), assume contornos específicos em cada país, tanto em relação a aspectos práticos quanto teóricos, e, quando apartada de suas condições objetivas é meramente uma formula idilica prestigiosa. A teoria política busca a comunicabilidade entre os diversos arranjos políticos nacionais, seja pela via da padronização de conceitos e métodos, seja pela via comparativa. Contudo, elaborações e experiencias locais não são completamente redutíveis a amplas abstrações civilizacionais. No que se refere ao cenário luso-brasileiro, este trabalho tem propõe que a elaboração da representação politica foi, desde suas ‘fundações’, condicionada por uma estratégia paradigmática de “conciliação política” que produziu prática e conceitualmente uma oxímara democracia oligárquica. Para tanto, recorre-se a uma analise da fortuna critica nacional sobre o tema da conciliação na política, numa tentativa de rearticula-la com: i) uma conceituação moderna de representação, ii) a compreensão adequada do impacto do momento contrarrevolucionário em que ocorreu a independência do Brasil e, iii) principalmente, com a da tradição portuguesa “consensualista”, que informava nossa primeira geração de políticos. / The recurring questions about legitimity, relevance and the future of political institutions in the globalized world suggests that the studies about Political Representation calls for urgent review. Universally acknowledged institution, representative democracy or constitucionalpluralist regime (Raymond Aron) gains its peculiarities, both practical and theoretical, in each specific political system it lies upon; apart from its empirical or objective concreteness, it becomes merely an idyllic formula of prestige. Political Theory seeks for communicability between different national political arrangements, either by standardizing concepts and methods, or by comparative efforts. Yet, local elaborations and experiences should not be reduced to wide civilizational abstractions. Focusing on the Luso-Brazilian context, this work argues that the elaboration of political representation has since its 'foundations' been submitted to a paradigmatic strategy of "political conciliation" which has produced, practically and conceptually, an oxymoronal oligarchic democracy. a Through a critical fortune of our national criticism history on conciliation at politics, we seek to bring that notion closer to: i) a more modern concept of representation, ii) the acurate understanding of the impact of the counter-revolutionary moment in which Brazilian independence occurred and, mainly, iii) the Lusitan "consensualist" tradition, which informed our first generation of politicians.

A pesquisa que orienta esta dissertação foi realizada no período de março a dezembro de 2008 no Fórum de Santo Amaro e na Vara Distrital de Parelheiros com mulheres que entraram com ações de alimentos contra os pais de seus filhos. As 35 mulheres entrevistadas apontaram para a multiplicidade do conflito que as fazem entrar com este tipo de ação e para a multiplicidade de papéis sociais que desempenham, embora tanto conflito quanto papéis sejam simplificados e padronizados durante as audiências de conciliação. O espaço dessas audiências se restringe à discussão do valor monetário da pensão alimentícia, o que contribui para a celeridade processual e para um certo tipo de reprodução de desigualdade de gênero, pois a paternidade é restringida à obrigação de arcar com uma parcela do sustento material do filho, enquanto da maternidade se espera não só a outra parcela desse sustento material como, em muitos casos, toda a responsabilidade pelos sustentos moral e afetivo. Como a ação de alimentos é normalmente acionada após a dissolução de uma união consensual, o conflito que costuma deflagrá-la envolve questões como divisão de bens, violência doméstica, guarda e visitas das crianças, questões estas que são vistas pelas mulheres como tão ou mais importantes do que o estabelecimento de um valor monetário de pensão alimentícia, pois abarcam a dimensão afetiva da paternidade e o reconhecimento de insultos morais de que muitas mulheres se declaram vítimas. Essas dimensões morais e afetivas do conflito não são discutidas em audiências de conciliação, sendo algumas delas objetos de outras ações judiciais. O conflito, portanto, sentido como único pelas partes, é fragmentado pelo Judiciário para que se chegue a uma solução. Apesar disto, a abordagem aprofundada de dois casos mostra que o acesso à justiça, por meio deste tipo de ação, pode ser sentido como positivo pelas mulheres, pois o contato com o Judiciário acaba por resignificar seu lugar, fazendo com que se reconheçam, mais enfaticamente, como sujeitos de direitos. / This dissertation was originated by a research carried out from March to December 2008, at Santo Amaros Court and Parelheiros District Court, with women who have filed lawsuits against their childrens fathers for child support. The 35 interviewed women pointed out the conflict multiplicity to make them file this kind of lawsuit and the social roles diversity they have to perform, although both conflict and roles are simplified and standardized during the conciliation hearings. Those hearing spaces are restricted to the discussion of the child support amount, thus contributing to procedural speed. But the reproduction of gender inequality is also reinforced, for fatherhood is understood to cover only part of the childs maintenance, while motherhood covers financial support and also, in many cases, all the moral and affective responsibility. As the child support process is usually filed after a domestic partnership has been dissolved, the conflict that often starts the lawsuit is also related to issues like distribution of property, domestic violence, and child custody and access. These issues are perceived by the women as equally or more important that the settlement of child support, for they entail the affective dimension of parenthood and the recognition of the moral offenses that many women claim to be victim of. Those moral and affective dimensions of the conflict are not discussed in conciliation hearings, while some of them are objects of other law proceedings. The conflict, thus, experienced as a whole by the parties, is divided by the Judiciary to be successfully settled. In spite of that, the deep analysis of two cases shows that access to justice, by means of this kind of legal action, is experienced as positive by the women, for the contact with the Judiciary actually reframes their places, causing them to recognize themselves, more strongly, as subjects of rights.

Le présent travail propose une interprétation psychanalytique de l’œuvre de l’écrivain réaliste allemand Theodor Fontane (1819 1898). À la lumière de la théorie freudienne et des thèses de Béla Grunberger sur le narcissisme, nous montrons ce que sont les ressorts et les enjeux inconscients de la création littéraire, chez cet auteur, laquelle, dans son principe, reproduit le schème de la position fantasmatique régressive que ménageait la grande passion ludique de l’enfant, le jeu de cache cache selon un mode spécifique. Partant du constat de la structure obsessionnelle des romans, notre étude met en évidence, dans un premier livre, l’existence, « sous » la fable sociale récurrente de la liaison amoureuse illicite, sanctionnée (adultère et relations équivalentes), d’un singulier scénario s’articulant autour de la dynamique du « pseudo Œdipe », que décrit Grunberger (procédure d’évitement, à des fins de régression), et du mécanisme de la défense masochique. L’analyse de ce « mythe personnel » (Mauron), comme situation dramatique interne, nous amène à dégager les traits particuliers des éléments constitutifs de la personnalité psychique de Fontane (imagos et instances), puis à établir la genèse de sa position « pseudo œdipienne » et à faire ressortir le rapport qui la lie au processus de création (« rétablissement narcissique »). Les résultats acquis sont passés au révélateur de la vie de l’écrivain. Dans un second livre, nous nous penchons, tour à tour, sur les divers aspects essentiels de l’œuvre, réexaminés sous le nouvel éclairage apporté : fonctionnalité de l’ambivalence, conception du réalisme « poétique » (transfigurateur), recherche de la conciliation des principes contraires, écriture comme la pratique d’un jeu de cache cache (questions du dialogisme, de la stratégie narrative, du symbolisme). La dernière partie est consacrée à l’étude de la problématique cardinale de la régression narcissique, à laquelle tout mène, ici : instrumentalisation du complexe de la faute et de la sanction, à visée autodestructrice, dans une tension vers la mort fantasmée comme le retour à l’état de félicité du séjour au sein originel. / This study offers a psychoanalytical interpretation of the works of Theodor Fontane (1819 1898), the German realist writer. In the light of the Freudian theory and of Béla Grunberger’s theses on narcissism, we show the unconscious motivations which gave rise to this author’s literary creation and what is at stake in this process for him. The act of writing is based here on the principle of reproducing the scheme of the fantastical regressive position which was generated by Fontane’s strong passion as a child for the game of hide and seek, which he played in his own specific way. Considering the obsessive structure of his novels, in our first book we demonstrate the existence — “beneath” the ever present social dictum of the forbidden love affair that is always to be punished (adultery and similar relationships) — of a particular scenario revolving around the dynamic of the “pseudo Oedipus”, as described by Grunberger (avoidance procedure aiming at regression) and the mechanism of masochistic defense. The analysis of this “personal myth” (Mauron), as an inner dramatic situation, leads us, first, to unearth the specific features of the elements which make up Fontane’s psychic personality (imagoes and agencies), and then to establish the genesis of his “pseudo oedipal” position and to highlight its link with the creative process (“narcissistic restoration”). Our results are substantiated through the writers’s biography. In the second book we deal with the essential aspects of Fontane’s work, which we re examine thanks to what we have brought to light: the functionality of ambivalence, the conception of transfigurating “poetic” realism, the attempt to reconcile opposite principles and writing as a game of hide and seek (dialogism, narrative strategy, symbolism). The last part of our study is devoted to the cardinal issue of narcissistic regression to which everything leads: mainly the instrumentation of the complex of guilt and retribution with a self destructing aim in a tropism towards death fantasized as a return to the original state of bliss in the womb.

Cette thèse est fondée sur la théorie des représentations sociales. A partir d’entretiens semi-directifs auprès d’infirmières françaises (N=29) et gabonaises (N=23), nous nous sommes intéressés aux représentations sociales du métier d’infirmière et de la famille. Une enquête par questionnaires, en France (N=103) et au Gabon (N=140), avec deux épreuves associatives, complétées par un outil conçu sur les pratiques de soins et la SWING, a permis de dégager des registres spécifiques à chacun des groupes en fonction de leurs origines culturelles. Les infirmières françaises décrivent leur métier comme reposant sur une pratique qui intègre la dimension relationnelle, alors que les infirmières gabonaises ajoutent une dimension affective. L’étude des pratiques contrastées a confirmé l’existence d’un lien entre le type de pratique et la représentation du métier. Pour les infirmières françaises, ayant une pratique à dominante technique, le noyau central de la représentation est focalisé sur les soins prodigués aux patients, alors que pour celles ayant une pratique à dominante relationnelle, le soin passe par l’écoute. Pour les infirmières gabonaises, le métier est centré sur l’accueil et l’amour. Les résultats concernant les liens entre conciliation vie privée-vie professionnelle et représentations sociales révèlent des éléments différents. Un volet complémentaire met en avant des représentations de la famille différentes selon le pays : il s’agit pour les infirmières françaises de la famille nucléaire, alors que pour les gabonaises deux catégories de famille émergent : la famille traditionnelles élargie et la famille nucléaire du modèle français.Mots clefs : Représentations sociales ; infirmières ; conciliation vie professionnelles-vie privée ; pratique de soins ; France ; Gabon. / This thesis is based on the Social Representation theory. Starting with interviews of French nurses (N=29) and Gabonese nurses (N=23), we focused on the comparative social representations of both the profession of a nurse and the family. We then proceeded with a questionnaire composed of free association tasks, of a specific tool measuring the dominant type of practice and the SWING. 103 French nurses and 140 Gabonese nurses filled in this questionnaire. The results show a distinct representation of the profession according to the culture. The French nurses focus on the importance of the relationship that needs to be establishes with the patients, while the Gabonese nurses add to this the need for affection. The nurses were separated into contrasted groups according to the scores obtained both in terms of dominant practices 5technical or related to relations) and according to their life balance type. The social representation of the profession, which was studied for each of these contrasted groups, appears to be clearly different according to both variables. Moreover, in terms of the social representations of the family, a significant distinctions appears based on the two cultures: the French participants perceive the nuclear family, while the Gabonese participants combine the traditional family with the new model, close to the French nuclear one.Key words: Social Representations; Nurses; Life Balance; Healing; France; Gabon.Université de Reims Champagne-Ardenne - Laboratoire EA 6291 - C2S -Bâtiment 13 Recherche - 57 rue Pierre Taittinger - 51100 REIMS

South African labour laws have undergone tremendous amendments before and after independence. This paper focuses on the development after independence, therefore section 34 of the Constitution of 1996, provisions of the Labour Relations Act of 1995 and other laws which deal with labour matters and regulate the labour relations and disputes in the country will be considered. The labour laws in South Africa provide inter alia for the dispute resolution mechanisms, the manner on which disputes should be handled by different organs which are empowered to do so. My focus will be to see how alternative disputes resolution processes of conciliation and arbitration in the Eastern Cape Province aim to transform the South African and global labour market by promoting an integrated simple, quick but efficient and inexpensive dispute settlement services in order to reduce the back log of cases, maintain labour peace, promote democracy at workplace with the view of advancing economic and social justice.

Made available in DSpace on 2017-06-01T18:18:35Z (GMT). No. of bitstreams: 1 luis_carlos_morais.pdf: 816952 bytes, checksum: 03627d2ad124759a6abdd22b66771c48 (MD5) Previous issue date: 2016-05-24 / This research has the object of study the growing incorporation of methods that aim the achieving of solution of conflicts by consensus form into the justice system. In this direction, we can see a continuous doctrinal and normative effort directed to encourage the use of conciliation methods. Stands out, in normative terms, the issue of Resolution 125 of the National Council of Justice, that establishes the Judicial Policy of proper handling of conflicting of interests, and also the norms forecasted in the law 13,105 / 2015, which institutes the new Procedure Civil Code, among which the one that provides for a prior hearing dedicated exclusively to an attempt of conciliation. Given this framework, the aim of this research is, through bibliographic and empirical survey, to analyse the way it currently happen the attempts to establish a consensual solution to the conflict, specifically those in the midst of a judicial court through, using conciliation techniques and, by research, assure if the use of these means meets the main purpose of delivering a fair and appropriate legal result. The objective is to investigate factors that may compromise the use of the conciliation means as an alternative to a justcomposition of conflicts, preventing its work just to combine the interests of a judicial policy for outpouring of the system and its use as social accommodation tool. / A presente pesquisa tem por objeto de estudo a crescente incorporação ao sistema de justiça de métodos que visam a obtenção da solução dos conflitos de interesses de forma consensual. Nesta direção, percebe-se um contínuo esforço doutrinário e normativo direcionado para incentivar a utilização de métodos autocompositivos. Destaca-se, em termos normativos a edição da Resolução 125 do Conselho Nacional de Justiça, ao instituir a Política Judiciária de tratamento adequado dos conflitos de interesses, e também, as previsões normativas constante na lei 13.105/2015, que instituiu um novo Código de Processo Civil, entre as quais, a que prevê a realização de uma audiência prévia destinada exclusivamente para uma tentativa de conciliação. Diante deste quadro a proposta da pesquisa é por meio de levantamento bibliográfico e empírico realizado a partir de uma observação estruturada não participante de audiências designadas com o intuito de se obter uma conciliação, analisar a forma como se procede atualmente as tentativas de estabelecer uma solução consensual para o conflito, especificamente, as realizadas no bojo de um processo judicial por meio da técnica da conciliação, e verificar, se o seu uso, atende a finalidade precípua de entrega de uma prestação jurisdicional justa e adequada. O objetivo é investigar fatores que podem comprometer a utilização do referido instrumento como alternativa para uma justa-composição dos conflitos, evitando que se preste apenas para conjugar os interesses de politicas judiciárias para desafogo do sistema e sua utilização como instrumento de acomodação social.