本研究針對民國88年至98年發表之臺灣圖書資訊學碩士論文為研究主體，利用內容分析法，一探十年來圖書資訊學碩士論文在碩士論文數量、研究主題、研究方法、圖書館類型及關鍵詞之使用情形。研究發現：碩士論文總計發表725篇，平均每年有72.5篇，可見圖書資訊學碩士論文的產出呈現逐年增加的面貌。就各校碩士論文產出情形而言，以臺大156篇最多；其次為淡江150篇；其餘依次為輔大136篇、政大135篇、臺師大91篇和中興58篇。 近十年來所採用之研究方法主要為：訪談調查法230篇(32%)、問卷調查法196篇(28.2%)、書目計量63篇(9.1%)，這三種研究方法的數量合計約佔68%之多。2000年後，台灣圖書資訊學碩士論文研究方法的使用以問卷調查法和訪談調查法使用的最為廣泛，跟過去研究結果比較，書目計量學的使用有明顯增加的趨勢。 就研究主題而言，以讀者服務最高235篇(32%)、其次是圖書資訊理論與基礎124篇(17%)、圖書資訊技術91篇(13%)、技術服務88篇(12%)、行政與管理79篇(11%)、圖書與文獻77篇(11%)、圖書館與圖書館事業24篇(3%)，其他(學科類別)6篇(1%)。 有關圖書館類型之研究約308篇，佔全部論文的42%；其中以大專院校圖書館133篇(44%)最多、其次是公共圖書館89篇(29%)、專門圖書館29篇(10%)、中小學圖書館32篇(9%)，最少的是國家圖書館4篇(1%) ；此外博物館有12篇(4%)，檔案館為8篇(3%) 十年來臺灣地區圖書資訊學碩士論文，由全國博碩士論文資訊網可查檢到關鍵詞者共有719篇，統計後關鍵詞共有2,999個，其中最少的關鍵詞是一個，最多的是20個，平均每篇約有4.2個。超過36次者的高頻詞彙，分別為公共圖書館(58個)、大學圖書館(54個)、資訊需求(42個)和資訊尋求行為(41個)。將關鍵詞以熱門研究議題相近詞組做群組進行整理後，則發現以資訊行為相關的研究最多，共有134篇 ，其次是書目計量(57篇) 、檔案(45篇)、閱讀(21篇)、資訊素養(19篇)、數位典藏(17篇)、Web2.0(17篇) 、數位學習(10篇)和知識管理(9篇)。可見圖書資訊學論文之主題研究和圖書館事業近年來的發展遙相呼應。 根據研究發現提出以下建議：一整合圖書資訊學學術文獻主題分析體系、二鼓勵各校堅實各自專長後合作研究、三加強碩士論文研究品質、四強化碩士論文典藏資料庫之建置、五鼓勵學術研究成果之開放取用。 / This study focuses on MLIS (Masters' in Library & Information Science) theses in Taiwan from the years 1999 to 2009. It use content analysis to explore the situation for MLIS theses in research topics, research methods, types of libraries, keywords and their use. 725 MLIS theses were published by 6 LIS (Library & Information Science) related institutes. The National Taiwan University published the most papers (156 theses), followed by Tamkang University (150 theses), Fu-Jen Catholic University (136 theses), National Cheng-Chi University (135 theses), National Taiwan Normal University (91 theses) and National Chung-Hsing University (58 theses). Theses over the last decade mostly used the following research methods: interview surveys (230 theses), questionnaire (196 theses), on bibliometrics (63 theses). Most MLIS research methods used by Taiwan's LIS departments after the year 2000 focused on questionnaires and interview surveys. Compared with earlier studies, bibliometrics has increased significantly. As for the research topics: service to the readers is highest with 235 Thesis (33%), followed by library & information theory and basics with 124 theses (17%),library information technica at 91 theses (13%), technical services at 88 theses (12%), administion management with 79 theses (11%), books and literature with 77 theses (11%), libraries & the profession with 25 theses (3%) and others 6 theses (1%). Research relating to libraries type totaled over 308, accounting for over 42% of research Thesis. Academic library possessed the most papers with 133 theses (44%), followed by public libraries with 89 theses (29%). Specialized libraries with 29 Thesis (10%), and primary & secondary school libraries with 32 (9%). The National Library had at least 4 (1%). Museums with 12 articles (4%) and archives with 8 articles (3%). There are 2,999 Keywords among 719 Taiwanese LIS Master's theses. Thesis with the least keywords contained a minimum of 1 keyword. On the other hand, Thesis with the largest number of keywords contained over 20. Their average stands at about 4.2 keywords each. Each high-frequency word appeared more than 36 times. These are: public libraries (58), university libraries (54), information needs (42) and information finding (41). Once keywords and popular research topics are grouped together and integrated, it was found that the majority of research focused on information behavior (totaling 134 theses). This is followed by bibliometrics (57theses), archives(45 theses), reading(21 theses) , information literacy(19 theses), digital archives(17 theses) , web 2.0(17 theses) ,e-learning(10 theses)and knowledge management(9 theses). The popularity of these research topics echo the constant development of libraries in recent years. Based on these findings, the following recommendations: 1. Integration of the Framework of Subject Classification in LIS 2. Encourage library schools to participate in collaborative research using their individual strengths. 3. Enhance the quality of theses research. 4. Strengthen the collection of the masters' thesis database. 5. Encourage the open-access of academic research.

本研究採用問卷調查法了解完全中學學生使用圖書館之期望與實際感受之服務品質，藉以瞭解學生對圖書館的滿意度，作為圖書館改善服務之參考。研究首先透過文獻分析，參考圖書館的服務品質評量工具LibQUAL+，並研究國內針對高中職圖書館之相關理論，修改發展出適合高中生與國中生之圖書館服務品質評量指標，並經與學校圖書館人員及使用者進行共三場焦點團體訪談後修正指標並進一步發展為問卷。本問卷以抽樣之台中市四所完全中學學生為實證研究對象，共發出1,142份問卷，回收1,138份，回收率高達99.64％，其中有效問卷1,133份。本服務品質評量問卷共分為「空間環境」、「館藏資源與利用」、「圖書館服務」及「圖書館教育與推廣」等四大構面，共有29項指標，並採用期望服務品質及感受服務品質兩種滿意度評分差距。 本論文研究結果顯示：（一）完全中學學生期待圖書館有更豐富的館藏及提供電子資源。(二)學生到館頻率每週少於一次的高達57.8％，顯示完全中學圖書館的利用率偏低。（三）學生對圖書館感受之服務品質平均值大都在3.5以上，顯示學生對圖書館的服務大致可接受，但均未達優質服務。國中生及高中生均對「圖書館所在便利性」最不滿意。（四）不同性別對圖書館感受服務品質差異性較小，國中生及高中生對圖書館感受服務品質差異性大；國中生感受的服務品質大都高於高中生。（五）完全中學圖書館需針對國中生及高中生提出不同的服務策略。 根據上述研究結果，本論文提出以下建議：(一)運用圖書館服務品質評量加強圖書館評鑑，做為圖書館經營管理之參考。（二）加強推展圖書館利用教育，發揮圖書館功能。（三）擴充圖書館編制提升專業形象，並擴大服務範圍。（四）提昇圖書館軟硬體設備，發揮圖書館資訊服務的功能。 / This study uses the method of Questionnaire to measure the expectations and degrees of satisfaction of comprehensive high school students toward libraries. Using the method of literature review, also taking reference from Library Service Quality Assessment LibQUAL+ and relevant theories concerning high school or professional high school libraries, this study comes up with a revised index of service quality assessment suitable for junior and senior school students. After conducting three focus group interviews with school librarians and users, the researcher then revises the above-mentioned index and transformed it into a Questionnaire. This study, using students from four comprehensive high schools in Taichung City as subjects of empirical studies, issued 1,142 questionnaires, among which 1,138 were returned (the return rate was as high as 99.64%), and effective ones amounted to 1,132.The questionnaire consists of four aspects: space and environment, library resources and usages, library services, and librarian education and promotion. It includes 29 indicators, and is rated by the expected and perceived service qualities. The study shows the following results: 1.Comprehensive high school students look forward to more comprehensive library resources as well as resources in electronic forms. 2.The percentage of students visiting libraries less than once in a week is as high as 57.8%, meaning the usage rate for comprehensive high school libraries is low. 3.The perceived quality for library service, on average, is generally above 3.5 points in a score ranging from 1-5, but not reaching the expected service qualities. Such result manifests that students find the library service mostly acceptable, but not preferable. Both junior and senior high students find ‘the accessibility of libraries’ most unacceptable. 4.Gender has relatively little effect on the difference of perceived quality of service, whereas there’s a big gap between junior and senior high school students. Junior high students tend to score higher than senior high students on perceived service quality. 5.It is imperative for comprehensive high school libraries to provide different service strategies for junior and senior high school students. Based on the result of the above study, the thesis suggests the following: 1.Libraries should use service quality assessment as a way to enhance their evaluation, whose result should be taken as managerial reference. 2.It is imperative to strengthen the promotion of the usage of libraries. 3.It is imperative to enlarge the organization scale of libraries so as to promote professional image and to enlarge service range. 4.It is imperative to upgrade soft, as well as hardware equipment of libraries to enhance information service of libraries.

最小成本下，規格及X-bar-S管制圖之設計 / The design of economic statistical control charts and specification are both crucial research areas in industry. Furthermore, the determination of consumer and producer specifications is important to producer. In this study, we consider eight cost models including the consumer loss function and/or the producer loss function with the economic statistical X-bar and S charts or Shewhart-type economic X-bar and S charts. To determine the design parameters of the X-bar and S charts and consumer tolerance and/or producer tolerance, we using the Genetic Algorithm to minimizing expected cost per unit time. In the comparison of examples and sensitivity analyses, we found that the optimal design parameters of the Shewhart-type economic X-bar and S charts are similar to those of economic statistical X-bar and S control charts, and the expected cost per unit time may lower than the actual cost per unit time when the cost model only considering consumer loss or producer loss. When considering both consumer and producer tolerances in the cost model, the design parameters of the economic X-bar and S charts are not sensitive to the cost models. If the producer tolerance is smaller than the consumer tolerance, and the producer loss is smaller than the consumer loss, the optimal producer tolerance should be small.

理解他人的意圖，指的是理解他人的行為背後蘊含著一個希望達成的具體目標，是嬰兒社會認知發展中一項重要的基礎能力，而此能力的發展應具有跨文化一致性。然而，過去國內外研究結果顯示，台灣與西方嬰兒透過非語言線索理解他人溝通意圖的能力有明顯的落差。因此，本研究為了瞭解台灣嬰兒理解非語言線索的溝通意圖之能力，並找出可能導致上述不同研究結果的作業差異原因，將藉由兩項實驗來探討此議題。實驗一以藏物遊戲為實驗派典，觀察14與18個月的台灣嬰兒，在「眼神注視」、「手指指示」及「意圖性語音」三種非語言線索情境中，是否可藉由對線索溝通意圖的理解而找出隱藏的意圖目標物。結果發現14個月的台灣嬰兒，可理解他人「手指指示」線索的溝通意圖，但無法理解「眼神注視」與「意圖性語音」線索的溝通意圖，而18個月的台灣嬰兒則是可理解他人「眼神注視」線索的溝通意圖，但卻無法理解「手指指示」與「意圖性語音」線索的溝通意圖。為了排除藏物容器設計可能造成的干擾因素，實驗二調整了藏物容器裝置，以同樣的實驗方式觀察台灣嬰兒理解他人非語言線索溝通意圖的能力。結果發現，14個月的台灣嬰兒仍只能藉由「手指指示」線索理解他人的溝通意圖，但18個月的台灣嬰兒則已可透過「眼神注視」、「手指指示」及「意圖性語音」三種非語言線索理解他人的溝通意圖。此結果說明，台灣與西方嬰兒透過非語言線索理解他人溝通意圖的能力大致相同，即嬰兒理解他人溝通意圖的能力確實具有跨文化一致性。 / Understanding the intents of others, to understand the existence of specific goals that people wish to achieve from their behaviors, is one of important basic abilities in the social cognitive development of an infant. The developmental time frames of such ability should be the same across cultures. However, previous domestic and overseas studies proposed that the abilities of infants to understand the communicative intents of others through nonverbal cues are different between Taiwanese and western cultures. Hence, in this study, two controlled experiments were conducted to explore the abilities of Taiwanese infants to understand the communicative intents of others through nonverbal cues and the factors of the tasks that may cause different results between domestic and overseas studies. In the first experiment, an experimenter used the cues of gazing, pointing, and intentional vocalization in a hiding-game task to examine whether fourteen- and eighteen-month-old Taiwanese infants could infer communicative intents expressed in the three nonverbal cues and find the hidden objects. Results showed that 14-month-old Taiwanese infants could only follow the cue of pointing to find the hidden objects, but not gazing or intentional vocalization. And 18-month-old Taiwanese infants could find the hidden objects by following only the cue of gazing. To exclude the possible interferences of the target containers, the experimenter used the same procedures and settings in the second experiment as the first one, but modified the containers to clarify the hiding-game task. Results showed that 14-month-old Taiwanese infants could still follow only the cue of pointing to find the hidden object, but 18-month-old Taiwanese infants successfully followed all three types of cues. Based on these findings, the abilities of infants to understand others’ communicative intents by following nonverbal cues are the same in Taiwanese and western cultures. That is, the developmental time frames of the abilities of infants to understand the communicative intents through nonverbal cues are the same across different cultures.

臺灣之地籍圖，乃係承襲自1903年日治時期所測製完成而以人工方式謄繪的地籍副圖，經國民政府於1945年接收後，由本省各地政事務所延續使用迄今，其齡高達103歲，為我國現今以圖籍記錄人民財產權範圍的唯一原始依據。 / 但日治土地調查規則早於1898年7月的前清時期即已制定，而土地法及其施行法係國民政府在1936年3月訓政時期所令頒施行的產物，兩者法制規範相隔達40年之遙，何以在不同政體下各所依據之法理卻能取得一致？否則臺灣地籍圖依法即無立錐之地。由於歷史承接，混沌不明，以致成為謎樣的年代，相關研究普遍缺乏深入分析，本文為使原貌重現，填補歷史影像，故為論述傾注重心。 / 臺灣省行政長官公署在光復初期，認為：日治時期臺灣省地籍測量與地籍調查之程序與精度符合我國土地法規定，故免予重辦地籍測量，並以局部改正之「修補」方式替代「整理」地籍，一舉完成臺灣土地總登記。 / 事實上，透過我國土地法典分析，雖然日治地籍測量外觀上之「程序」符合土地法第44條之規定，但深入剖視後，其「實體」部分則完全無法見容於我國地籍測量法制規範，縱使1945年5月間存置於臺灣總督府之日治地籍原圖未遭炸燬滅失，仍不能治癒其在法制上之闕失病症。 / 臺灣光復後未及數載，圖籍病態逐漸接踵浮現，已難再掩飾其症，非重新「改測」無以回春。惟臺灣省政府自民國45年度起實施地籍圖修正測量至64年度止之試辦地籍圖重測，在長達二十年間的臺灣圖籍重建工作，竟係處於無法律明文依據之情況下所進行，除明顯未臻妥適之外，更不符「法律保留」原則。 / 迨1975年7月間修正土地法，增訂第46條之1、第46條之2、第46條之3等三個條文，始為臺灣地籍圖重測建構法制根基。但由於立法層面思慮不盡周全，形成重大缺漏，非僅未能有效釐整地籍，反因重測地籍調查指界衍生出更進一步的爭議。諸如：到場指界者顯然逾越至毗鄰未到場之土地所有權支配範圍、抑或毗鄰未登記土地時，剝奪私有地之指界權，但公有土地則自成免疫系統排除法規範約制、甚至限縮各土地共有人依法均得單獨指界之權利及義務、…等多項法制闕失，主管機關仍縱任三十年而未正視，與憲法保障人民財產權意旨似相背違。 / 由於臺灣省猶有高達400萬筆以上之土地，亟待實施地籍圖重測，仍須面對上述各項法律疑義癥結；因此，歸結本研究結果，提出改進方向及相關條文之修法建議，為未來地籍圖重測，尋覓出賡續發展之經營脈絡。 / The Taiwan Cadastral map adopts basically the code of Japanese statutes, which is a manually drawn copy of the cadastral map of a cadastral surveying project completed in 1903 under the Japanese statutes. Since the time it was received by the R.O.C. central government in 1945, it has been used by the various local offices of land administration ever since. It is 103 years old and is now the only original foundation being used as the map document recording the scope of people’s property right. / But the land survey regulations under the Japan statutes was enacted back in July 1898 during the period of the Ching Dynasty, while the land law and its implementation regulation were enacted in March 1936 during the period of political tutelage. There were 40 years between the times of enactment of the two laws, but how could the bases of law principles under different political entities be coinciding? Otherwise, the Taiwan Cadastral map would have no ground to stand. Because of the historical transitions, information and data are indefinite, which was a time of ambiguity. Besides, the related researches are generally lack of in-depth analyses. In order to reappear the original look and to supplement historical images, this writing places great emphases on the studies. / In the early stage of the retrocession, the administrative chief office of Taiwan province deemed that the procedure and accuracy of the Taiwan cadastral survey and cadastral investigation under the Japan statutes were in compliance with the regulations of our country’s land law. Therefore, a second cadastral survey was not needed, and took the way of partial “supplement” instead of “overhaul” of the land file, thus the general Taiwan land registration was completed with a single blow. / In fact, through an analysis of land law of this country, though the “procedure” of cadastral survey under the Japan statutes is in compliance with the regulation of article 44 of the land law; when it is paid an important examination, its “entity” is completely unacceptable to the regulations of our cadastral survey law. Although the original cadastral map of the Japan statutes placed in the Taiwan Viceroy office did not destroyed or damaged by the bombing in May 1945. it would not cure the diseases of the legal system. / In a few years after the Taiwan retrocession, the flaws of the land file began to emerge. It is impossible to cover any more the defects, and the only way to get its healthy condition back was a new “corrective survey.” However, the Taiwan Provincial Government implemented a trial new cadastral survey from 1956 to 1975 for a corrective survey. During the 20-year long Taiwan cadastral reconstruction operations, it was inappropriately conducted under a condition without a legal written basis, which is obviously improper and let alone the principle of “Gesetzesvorbehalt.” / It was not until July 1975 when the Land Law was amended with the addition of Article 46.1, Article 46.2, and Article 46.3, the reconstruction of Taiwan Cadastral map was established. Nevertheless, the considerable flaws were resulted due to the incomplete planning and research in the legislate area beforehand. Not only the operations of survey and reconstruction were not effectively performed, but also more controversial issues were produced. For instance, the present landmark indicator obviously goes beyond the boundary to the neighbor land ownership control scope of the absent one; or to deprive the landmark indicating right of private property while the neighbor scope is not property registered. On the contrary, the public property with what is called immune system, is free of the legal constraint of regulations and rules, and further to limit or minimize the legal rights and obligations of single landmark indicating of joint tenants, etc. Such numerous lawful defects are intentionally ignored by the responsible authorities for as long as thirty years, which is apparently against the purpose of protect the people’s property right of the Constitution. / There are more than 400 million land cases in Taiwan demanding a second cadastral survey, with the objective to resolve the above-mentioned crucial problems. To summarize the research result, a correct direction for future development and improvement, as well as some suggestions for amendment of related articles and clauses are consequently presented, with the objective to perform continuous advancement and operation of prospective cadastral survey.

浮雕是雕刻藝術中重要的表現方法，藉由在平板上雕刻出高低落差，傳達出豐富的形狀視覺線索，是介於3D雕塑和2D畫作中間的一種物體外形的表現方式。本論文將針對淺浮雕這類型相對高度較低的浮雕技法，將要表達的3D場景壓縮到接近平面但盡可能保留細節。我們使用適應性直方圖均衡化技術去壓縮高度的動態範圍並盡可能強化細節，且經由降低取樣點數量的技巧加速適應性直方圖均衡化的計算，以利於使用者進行互動性自訂風格化。另外依照場景特徵的流向，增加特殊的刻紋去豐富淺浮雕的風格表現。 / Relief is a sculptural technique to express the shape feature on a flat surface. It is an art medium between 3D sculpture and 2D painting. In this thesis, we focus on bas-relief, which is a relatively low relief to compress the depth of 3D scene to a shallow overall depth and preserve details of the shape. We use the adaptive histogram equalization (AHE) to compress the depth range and enhance details, and accelerate the AHE computation by sample reduction, which is in favor of the user interaction of custom stylization. Furthermore, adding special carving patterns according to feature flows of the scene enriches the stylization of the relief generation.

臺灣光復初期，政府受限於人力、物力，並未重新實施地籍測量，即沿用日治時期既有之地籍圖冊辦理地籍管理，惟歷年來既存圖簿面積不符之課題，今日為民眾所放大檢視，其衍生之疑義已持續擴張、浮現；而因應現實環境之需所制定的法規，於時、空間的變遷及人民產權意識的高漲，亦日趨模糊，致難以適從。 本文同時就圖解複丈辦理之疑義及更正登記遭遇之課題等考量，由臺灣地籍的演進，先行釐清面積不符之肇因，次就錯誤型態的認定以及補償制度的研擬，而為處理程序之建構，最後經由實務上之個案分析進一步研擬對策，並律定標準作業程序；另針對地籍測量實施規則第232條規定之測量錯誤更正沿革加以深論，並歸納研究結果，提出修法建議，以化解民眾的質疑及不信任。 經研究發現，既存面積不符之錯誤，於複丈或重測前難以先行釐正，乃因現行更正規定未臻明確，恐有逾越法律授權範圍。故由處理程序之建構，得以對其錯誤型態之認定能有所區分，並從補償面向的先行考量，以減少事後賠償之紛爭。另外，除循修法方向強化現行更正規定之意涵外，經由標準化作業程序之律定，至少可達至程序正當性的要求，使類似情事得以按部就班順利進行，不再各自摸索自謀解決，避免其他問題衍生。 / At the early period after Taiwan Restoration, due to the limited human resource and material resource, Taiwan government implemented cadastral management based on the cadastral maps produced during Japanese colonization rather than carry out new cadastral surveys. The issue of existed incorrect land area has been magnified today, and the extended doubts constantly emerged. Regulation, which should be made by real need, becomes blurred and hard to follow as temporal and spatial changes and property rights rises. This paper discusses the doubts of land revision with digitalized map and the registration corrections. First, clarify the causes of incorrect land area through the cadastral maps revolution, and then construct process procedures based on the identification of land error type and development of compensation system. Finally, create standard process procedures through real case analysis. Moreover, to reduce public doubts and distrust as well as to avoid go to law easily, this article deals with the past history of corrections of cadastral survey on Article 232 Directions for Implementation of Cadastral Survey, and conclude research results and propose suggestions for amendments to relative articles. The results show that the existed incorrect land area is hardly to correct before cadastral resurveys because of the unclear regulations of corrections. However, land error type can be identified by applying process procedures. It is suggested to put compensation on priority consideration to decrease possible disputes. In addition, except for strengthen current regulation by law modification; the creation of process procedure could at least achieve legitimacy. The similar cases can follow it step by step and avoid extended problems.

近年來，推廣終身學習與培養資訊素養日益受到重視，國內外政府均將推廣閱讀視為重要的課題。由於文化建設成果，台灣各鄉鎮普設圖書館，由於鄉鎮圖書館直接接觸鄉鎮居民，成為推廣閱讀活動第一線角色。 本論文旨在探討台灣地區鄉鎮圖書館推動閱讀活動之現況。首先就閱讀與閱讀活動之意涵、各國的閱讀活動與政策、圖書館推動閱讀的任務與功能、公共圖書館推廣閱讀活動之類型與策劃、台灣地區鄉鎮圖書館閱讀推廣之相關文獻進行研討，並簡要回顧台灣地區鄉鎮圖書館的設置起源與歷年來閱讀推廣活動的概況。 採用深度訪談法，以立意抽樣之方式選擇訪談對象，共計有台北縣深坑鄉立圖書館、南投縣埔里鎮立圖書館、台南縣歸仁鄉立圖書館、屏東縣長治鄉立圖書館等四所圖書館，藉由訪問承辦閱讀活動之鄉鎮圖書館員、閱讀活動中的帶領人、以及參與閱讀活動的讀者等，匯集多方的想法與建議，從圖書館所辦理閱讀活動的類型、內外資源的運用、所遭遇到的困難與問題、民眾參與的程度等面向，分析台灣地區鄉鎮圖書館閱讀推廣活動辦理概況，並探討其成功模式。 根據文獻與訪談結果，建議政府及圖書館上級主管機關應：1.訂定閱讀相關法案與政策；2.輔導鄉鎮圖書館推廣閱讀；3.利用全球性的閱讀節日加強宣導；4.加強應用網路資源推廣閱讀；5.鄉長應慎選熱心館長；6.加強閱讀培訓課程；7.出版閱讀推廣之策劃等相關出版品；8.辦理閱讀推廣有成的圖書館觀摩與交流活動，建議鄉鎮圖書館應：1.積極地舉辦閱讀推廣活動；2.結合教育單位與民間團體，善用社會資源共同推展閱讀；3.倡導愉悅的閱讀；4.利用獎勵推廣兒童閱讀；5.行銷館藏與推薦好書；6.加強購買新書以即時供應閱讀需求。 / In recent years, the promotion of lifelong learning and the training of information literacy have been bestowed a gradual increase in attention. Both local and international governments regard reading promotion as an important subject. Due to Taiwan’s elaborate cultural infrastructure, widespread rural libraries establish direct contacts with nearby residents, playing a major role in promoting reading activities. This thesis aims at exploring the situations of rural libraries’ reading promotion activities in Taiwan. This research discusses the following issues: the definitions of reading and reading activities, the different reading activity policies of various countries, the mission and function of public libraries in promoting reading activities along with the types of promotions and their planning, a discussion of relevant documents regarding the promotion of reading by rural libraries, and a brief review of the establishment of rural libraries and their general situations in reading promotion. The methods of this study are literature analysis and in-depth interview. Chosen through purposive sampling, interviewees include the Shenkeng Township Library of Taipei County, the Puli Township Library of Nantou County, the Gueiren Township Library of Tainan County, and the Changjr Township Library of Pingdong County. By interviewing the rural libraries that hold reading activities, their activity leaders, and activity participants, this thesis gathers different ideas and suggestions. Through rural libraries’ reading activity types, their application of internal and external resources, the difficulties and problems they confronted, and the participation level of local residents, this thesis analyzes the situation of the promotion of reading activities in Taiwan’s rural libraries’ and investigates their successful models. According to research results, this study suggests that the government and the authorities at the ministry of library: (1) institute relevant reading bills and policies; (2) guide and assist rural libraries in reading promotion; (3) utilize the international reading festival to establish recognition; (4) use the internet and the information & communications technology to promote; (5) select enthusiastic library directors by the head of the local government; (6)strengthen the training courses of reading promotions; (7)publish relevant publications on reading planning; (8) inspect and learn from outstanding libraries. This study suggests that rural libraries: (1)actively hold reading activities; (2)combine educational organization and community resources to promote reading conjointly; (3) advocate pleasure reading; (4)utilize rewards to promote children’s reading; (5) market library collections and recommend good books; (6) enhance new book purchases in order to immediately supply the demand of reading.

由於數位時代來臨，網路科技興盛，人類生活中許多事物漸漸被數位化、電子化的產品所包圍或取代，資訊和服務更透過網路的便利性快速傳達。而圖書館館藏類型也隨著這股潮流與需求的影響產生了相當大的轉變。其中大量的電子資訊資源進入圖書館，不但改變了館藏的類型、服務的形式、館員專業技能的培訓、圖書館軟硬體設備等，也改變了圖書館在採購經費上的分配。網路行銷是目前國內外電子商務大量應用的新行銷模式，而圖書館也逐漸注意應用網路進行館藏資訊與服務的行銷。 本研究主要目的在探討國內網路行銷在大學圖書館電子資訊服務之應用，瞭解大學圖書館應用網路進行圖書館電子資訊服務的行銷現況，以及從研究結果中擬定出適用於圖書館電子資訊服務網路行銷之模式。 本研究採用文獻分析法與深度訪談法，參考蒐集之國內外文獻，進行圖書館與網路行銷理論的歸納整理，撰寫出圖書館網路行銷理論，並以此一理論架構作為設計訪談問題綱要之基礎。 本研究發現，大學圖書館電子資訊資源與電子資訊服務的類型豐富且多元。目前圖書館應用了許多網路行銷之工具進行電子資訊服務的行銷推廣，例如：網站、e-mail、BBS、電子報、線上學習等，但多未實際進行圖書館網路行銷規劃，也未針對館員進行網路行銷與相關技能的培訓或與校內系所進行合作計畫。 根據研究結果，歸納出圖書館網路行銷規劃架構應包含六項步驟：(1)情境分析；(2)數位任務與目標；(3)網路行銷組合；(4)行銷預算；(5)執行與評估；(6)顧客關係管理。其中網路行銷組合採用Eileen Elliott de Saez所提之5ePs做探討，分別是電子化產品、電子化通路、電子化推廣、電子化價格、以及電子化的公共關係。 最後本研究提出六項建議：(1)圖書館應積極從事網路行銷；(2)圖書館應對不同電子資訊服務進行網路行銷的區分；(3)圖書館網路行銷應區分社群並多加經營；(4)加強館員網路行銷教育與訓練；(5)應積極建立電子資訊資源使用量統計標準；(6)應進行圖書館網路行銷使用者研究評估。

任何開放性的公共服務組織，都必須承擔由環境或其他因素帶來的風險。隨著社會環境日趨複雜，不確定因素提昇，增加了危機發生的機會，對組織或個人的緊急應變及管理能力造成嚴峻考驗。公共圖書館作為開放性的全民社區資訊中心，除了肩負起文化傳承、推廣教育的任務外，確保所有讀者能在安全、舒適的環境下安心地使用各項圖書資源與服務，亦是所有圖書館的責任。如何在緊急或突發的危機狀況下及時作出適當的控制及處理，並迅速進行善後及復原措施，皆顯示出危機管理的重要性。 本研究旨在瞭解國內公共圖書館發生人為誘發型危機的經驗及危機管理相關發展概況，以期結合實務需求與文獻理論，提出適用於公共圖書館危機管理的參考模式，作為未來相關單位修訂或規劃危機管理工作，以及圖書資訊相關專業學會與系所規劃相關教育訓練及課程之參考指引。 本研究首先透過問卷調查法，探討目前國內公共圖書館的危機管理實施概況、曾發生的人為誘發型危機及管理階層的危機管理經驗與態度。接著針對管理階層進行深度訪談，以進一步瞭解國內公共圖書館危機管理相關工作的執行概況，並探討相關人員對危機管理的看法及建議。最後結合文獻與上述研究發現進行分析與歸納，提出適用於公共圖書館的危機管理模式。 根據本研究發現，提出的結論如下：一、讀者與館員素質的良莠不齊，雙方在危機意識上的不足，加上公共圖書館本身的服務性質、軟硬體設施、管理政策上的限制，都是構成國內公共圖書館人為誘發型危機之相關因素；二、國內公共圖書館管理階層的危機意識及處理態度仍有待加強及改變；三、國內公共圖書館己規劃並實施危機管理的公共圖書館仍屬少數，相關教育訓練、違規處理措施之規劃與執行上，未能發揮應有功能；四、國內公共圖書館較著重危機處理，在危機偵測及預防工作上略顯不足。故在安全及違規管理政策不清的情況下，未能發揮危機管理應有的效能；五、國內公共圖書館在進行危機管理工作時所面臨的困難與障礙，主要為：（1）缺乏足夠經費與人力（2）缺乏足夠的危機管理教育訓練及危機處理經驗（3）公共圖書館人員流動率高，危機處理經驗傳承與培訓不易（4）民眾公權利的意識上昇，申訴浮濫構成的壓力 （5）公共圖書館屬社教單位，基於教育觀點與服務立場的不同，往往容易造成執法上的衝突。 最後，根據前述之研究結果提出下列建議：一、政府相關單位及圖書館主管機關應為公共圖書館提供適當支援、輔導與補助，儘速將安全管理納入圖書館法及營運標準，並協助建置相關合作交流機制；二、公共圖書館應就現行的危機管理政策進行適當檢討及調整，並定期切實執行危機管理教育訓練，提高人員的危機意識；三、國內圖書資訊學系所及專業學會，應儘速規劃危機管理相關課程，以強化圖書資訊人員的危機意識及素養。 / Public libraries are the public access institutions, which always face lots of different risks that arose from the social environment. As the uncertain factors have been rising, which made the society became more complicated, and increased the probability of crises, it also caused the ordeals and challenges for organizations and individuals. Public libraries are the community information centers for the whole people, undertaking the mission of preserving culture and promoting education, which also have the responsibilities to ensure and provide a safe environment for the readers. Therefore, how to deal with the crisis and emergency situations, revealed the importance of the crisis management for each library. The purpose of this thesis was to investigate the general situation of the human-induced crisis which occurred on the public libraries in Taiwan, and also expected to combine the theory and practical needs. The result of this study would provide a reference model of crisis management for the public libraries. In addition, it could also give suggestions for on-the-job training and curriculum development to the Library Association and the schools of Library and Information Science. This thesis applied a questionnaire investigation associated with the in-depth interview approach. The interviewers included library directors and decision supervisors of the public libraries. This study further expected to gather the attitude, experience, crisis management plan, related strategies, and the comments from the administers in the public libraries. The findings of this thesis are as follows: (1) both the characteristics of the readers and librarians were different, and both of their consciousnesses of crisis were not enough. Furthermore, the nature of the public libraries service, the inappropriate facilities, and management strategies also became the related factors of the human-induced crisis of the public libraries. (2) The administrators of public libraries in Taiwan need to be conscious about crisis. (3) Only a minority of the public libraries in Taiwan had drawn up the crisis management plan, and the implementation of the training courses and costumer charters also couldn’t fully accomplish the purposes desired. (4) The public libraries in Taiwan paid much attention on the crisis handling, but usually neglected both the detection and prevention works of the crisis, which also lowered the whole efficiency of the crisis management plan. (5) The main difficulties and obstacles confronted with the public libraries were: (i) Lack of sufficient funds and human resources. (ii) Lack of sufficient crisis management training courses and related experience. (iii) For a long time, the position of the librarian of public libraries in Taiwan was instable. The staffs turn over also made the crisis management training courses not easy to conduct, either of the impartation of related experiences. (iv) As the sense of the public rights had increased recently, the abusive complain also brought serious stress and anxiety to public libraries. (v) Public libraries were a part of social education institutions, based on their service and education standpoint, which always brought conflicts when they enforced the rules and laws. The suggestions included: (1) The government and the chief administers of the public libraries should provide supports and funds to all public libraries, and must take the security issue into account of the library laws and operational standard as soon as possible. Thus, related units must help the public libraries to share experience and form cooperative partnership. (2) The public libraries should review their current crisis management strategies, and make an appropriate revision and augment. Moreover, the public libraries also need to put the trainings into effect, and must enhance the consciousness of crisis for each staff. (3) Both of the association of library and schools of library and information science should try to put the crisis management issues into the library management curriculum to fulfill the practical need of the public libraries, and reinforcing the crisis management knowledge and capacity for the librarians.