MOOCs實現了高等教育的跨國性、大量性與開放性，成功將世界各地的學習者、教學者與相關機構帶進全球網絡，為全球知識與傳播提供一個全新的平台。這場由世界頂尖大學所引發的MOOCs風暴，短時間內便席捲全球，在高等教育界掀起一陣波瀾。《紐約時報》甚至將MOOCs形容成一場「校園海嘯」，以迅雷不及掩耳的速度，衝擊高等教育的百年現場。 然而，究竟這場MOOCs風暴是如何一路延燒到世界各地？不同階段的影響因素又有何不同？為了釐清這些問題，本研究利用複雜理論「系統性」與「動態性」的觀點，探討MOOCs創新擴散之動態歷程，分析相關因素如何影響各個階段的歷程演變，以及因素之間互動後所產生的回饋關係。 本研究採用歷史研究法，並參考王美雅（2005）的創新擴散之動態模型，做為研究架構之基礎，探討MOOCs各階段擴散歷程之初始狀態、演化與正向回饋效果以及自我組織的現象。 研究結果發現，MOOCs的擴散事實上是一個自我組織的過程。在MOOCs擴散過程中，以「創新者的網路位置」與「理解創新的難易程度」兩項變數的影響尤其顯著。而各項變數之間不僅擁有正向回饋效果，亦存在著負向回饋效果，進而影響MOOCs的擴散與演化。 / MOOCs successfully brought global students, educators, and related organization into a global network, forming a platform for global diffusion of knowledge. Started by top universities around the globe, MOOCs’ forces have swept around the globe in a short amount of time, creating ripples in the higher education web. The New York Times describes MOOCs as a “Campus Tsunami,” sweeping through the sectors of higher education. How did this “Campus Tsunami” sweep around the globe? What are the factors that affect its dynamic diffusion process? In order to clarify these questions, this study employs the systematic and dynamic point of view of the complex theory to analyze how the factors influence each of MOOCs diffusion stages and what effects the factors create after interaction. This study employs the historical study method and Mei Ya, Wang’s (2005) dynamic innovation diffusion model as the fundamental structure to explore the initial conditions, evolution and positive reinforcements, and self-organization of each diffusion stage. The results demonstrate that MOOCs’ diffusion is based on self-organization. Within the seven factors, innovator networks and the difficulties in understanding innovation are the foremost influential factors. During MOOCs diffusion stages, the different factors interact with each other, producing both positive reinforcements and negative reinforcements, thus influencing MOOCs continuous diffusion and development.

針對台灣企業策略發展的研究重點，學術上經常以產業生命週期、產業結構、產品與市場做為出發加以探討。而本篇研究將會從經營模式的要素來剖析企業如何建構核心能力與競爭優勢，並藉由經營模式的演進，持續強化核心能力及擴大事業範疇，使企業能夠持續成長。此外，本篇研究也將致力探討核心能耐建構與延伸、開放式經營模式間以及兩者間的關係。並期能透過一整合性的分析架構，供企業主在實務之策略制定做為參考及評估方向。 本研究採取的是個案研究方法。個案研究法中對於個案的選擇，並非重其全面性與系統性，而是重在選擇有代表性與對比效果的個案，以獲得較為豐富的個案內涵以供對研究議題之深究。本研究選擇的個案公司基亞生技，係台灣少數成功將新藥發展至臨床試驗三期、具有多個事業體系及國際市場佈局之新興生技公司，作為本研究之個案分析公司。 本研究得到之結論為，企業在成立初期資源不足之條件下，除了利用差異化的定位來改變競爭場域之不利因素外，亦可透過開放式的經營模式擴大公司疆界，借助外部價值網絡提供的資源，以助企業建構策略性資產並提升能耐之價值，並成為產業內重要價值活動之供給者。除此之外，系統性的核心能耐延伸，提供企業取得新能耐與發展新事業的重要基礎，亦使得開放式經營模式的成效加倍。即便企業並未具備龐大的資源或資金，亦可在此模式下與外部組織互補合作，藉由產業價值鏈的接力與分工，同樣具備挑戰大型及國際市場的能力。

台灣動畫產業，長期以來屬於代工的角色，如今面臨產業移轉而要往自製原創動畫發展時，明顯的面臨了很大的障礙，至目前一直沒有顯著的作品發表。就算是當初在網路上紅極一時的阿貴與幹譙龍，始終無法突破網路的限制，創造出更好的獲利機制。而2004年12月終於有第一部台灣原創之電視卡通動畫－魔豆傳奇，在台視上映，這部動畫影集是由創業三年多的電視豆公司發展出來的，不禁讓自己思考電視豆到底是如何完成這部卡通影集的，到底說了怎樣的故事，才能贏得了觀眾與日本製作公司的青睞？而且與日本合作開發的過程，更是讓我感到好奇的。如果說原創是電視豆成功的秘訣，那同樣獲得數位內容國際動畫雛形獎的其他作品，為何無法創造與電視豆類似的經驗與市場價值？而且多數獲獎廠商都比電視豆握有更多的資源。這些現象是很值得深入探討的。 綜合對商業模式與創意商業化等文獻之回顧以及對個案的了解，本研究引用Chesbrough(2002)對創意會影響商業模式之看法，分析Afuah(2003)所提出之「產業因素」、「定位」、「資源」、「活動」與「成本」等商業模式五構面，與其組成要素之變化，並結合Jolly(1997)所提出之技術商業化過程中的橋樑之概念，也就是由「動員興趣與支持」、「移轉證明所需之資源」、「動員市場構型」與「動員互補性資源」等，將商業模式之變化調整轉化成原創商業化之過程。 經過研究個案比較比較分析，本研究發現： 動畫原創內容從創意到商業化之過程可分為「想像」、「孵育」、「修正」與「持續」等四個次分段。 1.原創內容商業化過程中的次分段與橋樑，會因為產業因素與定位之影響，促使各次分段有不同之發展內涵，以及不同之關鍵外部資源之進入與銜接次分段。 2.原創內容商業化過程成功與否，除了有銜接之橋樑外，還要能有內部商業模式之配合。 3.每一次分段的演化循環中，原創內容會驅動商業模式變化，使其能動員橋樑，並利用外來資源強化商業模式本身，且進一步可加值原創內容。 動畫原創內容從創意到商業化之過程會受到商業模式不同構面與其組成要素之影響。 4.影響想像次分段的關鍵成功因素為產業關鍵驅動力、提供之價值與市場區隔。 5.影響孵育次分段的關鍵成功因素為合作力、總體產業環境、提供之價值、個人能力與動畫開發類型。 6.影響修正次分段的關鍵成功因素為組織能力、個人能力與動畫作品和開發類型。 7.影響持續次分段的關鍵成功因素為合作力與無形資產。 原創內容演化之關鍵 8.新創動畫公司可以由肖像或故事兩個角度來發展原創內容，兩者之商業模式雖有很大之差異，但商業化成功之基本條件為具有可商業化之肖像。 9.原創內容不僅要將市場導向之設計策略融入內容與作品創造中，還必須以創意行銷增加原創內容商業化成功之潛力。 10.在想像次分段中，會有外部創意進入讓原創內容進一步演化，或者內部創意移出發展成新的應用。在孵育與修正兩個次分段，是以業界專家之創意移入為主。進入到持續次分段時，作品續集會漸漸轉由內部創意主導，週邊商品則需要相關開發商之創意加入，針對新市場而發展。 較適合新創動畫公司之商業模式特質 11.要擴大獲利能力，必須突破市場之限制。跨入國際市場可以參考分區經營或者全球統合經營兩種國際合作經營模式。 12.在執行商業模式時，較適合採取雙領導人制度。也就是有ㄧ負責管理或籌資之領導人，與另一位管理創意之領導人。另外，組織較適合小規模發展。 / For the past decades, Taiwan' s animation industry focused on playing the role of OEM. Because of that, most of animation companies face a lot of obstacles during converting their positions into the origin al animation, suah as a-Kuei & KoungGiyo Dragon which could not overcome the on-line limitation to create substanti al profit models. Until December in 2004, there was the first original cartoon from Taiwanese company, TVbean, which is an emerging company for less than 3 years. I was wondering how they could attract audiences and Japanese produing company and surpass other comp anies which have an abundance of resources in a short time. Due to the copious processes of developments for the animation movie and the TV cartoon, there are many key success factors which need to be discovered. Moreover, the digital technologies facilitate animation industry to become more diversified than as before. Based on this kind of industry enviroment, animation works should not be saw merely as products. In the other words, we should concern about the effects of cultures and information transmission and transfer them into e xplicit knowledge which can help Taiwanese animation companies to develop. In this thesis, I will describe and analyse completely the process from idea to commercialization for TVbean' s first original animation. Also, I will compare TVbean with other foreign animation companies, VOOZ & Pixar, to draw the evolution process for commercialization and the relationship between business model and c ontents. According to the concepts of Business Model (Afuah 2004) and Open Innovation (Chesbrough 2003), I analysed the research cases by 5 elements, which are industry factors, position, resource, activity and cost, of Business Model and tried to find out the bridges which could connect different subprocesses by the changes of Business Model. After modifying the process of technology commercialization (Jolly 1997), I specified that how innovations make original content evolve into various business during each subprocess. Through studying the comparative analysis of the cases, the discoveries and conclustions of this thesis are described as follows: The commercialization process of original animation content comprises four subprocesses called ‘Imagining’, ‘Incubating’, ‘Modifying’ and ‘Mustaining’. 1.The subprocesses of the original content commercialization process will be influenced by industry factors and position which could push different developments of contents and attract various resources in each subprocess. 2.If we would like to make the original content commercialization successful, we will need a suitable internal business model to cooperate with the connected bridges. 3.During the evolution of each subprocess circulation, the original content will drive the business model change , enable it to mobilize the bridges, and utilize outside resources to strengthen business model itself. Besides, the original content could be added value by the improved business model. The commercialization process of original animation content will be influenced by different constitutions and elements of business model. 4.The key successful factors of ‘Imagining’ subprocess will be influenced by the industrial key deivers, value and market segments. 5.The key successful factors of ‘Incubating’ subprocess will be influenced by the cooperation, macro industry environment, value, individual capability and the cooperation models of animation. 6.The key successful factors of ‘Modifying’ subprocess will be influenced by the organization ability , individual capability and the cooperation models of animation. 7.The key successful factors of ‘Sustainng’ subprocess will be influenced by the cooperation and intangible assets. The key factors of original content evolutions 8.The new star-up animation companies could develop the original content by two directions, characters and stories. Although the business models of these two directions have very great differences, the basic successful factor of commercializtion is creating the character which could be commercialized. 9.It is very important to apply market oriented design strategies to the creating of content and works in order to enhance the potential for commercialization. 10.Open innovation will occur In ‘imagining’, ‘incubating’ and ‘modifying’ subprocesses, but the development of the sequal to the original works will transfer to closed innovation. Moreover, peripheral products need relevant developer join for new market developments. The characteristics of business model which are suitable for new star-up animation companies. 11.It need to break the restriction of the market to expand profit potential. How to get into global market could base on two types of management, separate areas business and global integrated business. 12.While implementing the business model , it is suitable to adopt dual leader system. Because of that, one leader is responsible for managing or raising funds, and the other one is in charge of managing innovations. In addition, the development of the organization is suitable for a small scale.

根據Morgan Stanley 「The Mobile Internet Report 2009」 提及於2000年開始的Desktop internet世代(以下統一稱為PC Internet），擁有10億以上的單位，將會進展到2010年的Mobile internet世代，並快速成長到 100億以上的單位；同時在行動裝置中最重要的智慧型手機出貨量可能在2011年於北美地區超越功能性手機，達到9,300萬支，亦可能在2012年於全球地區超越個人電腦出貨量，達到5億支。根據Pew研究中心日前公開的調查顯示，目前美國已經有超過40％的成人已開始使用智慧型手機上網來瀏覽網路、收發電子郵件、使用即時訊息等服務。 智慧型手機使用者具備Anytime、Anywhere、Always Online的特性，而且啟動GPS功能，因此可以精準掌握到使用者的個人化資料及地理位置及生活習慣，將會改變人與人之間互動模式，進而影響行銷及品牌溝通的方式。而在智慧型手機上的行動廣告，已成為新焦點。預估在未來2至5年間，將看到行動廣告佔整體廣告比例越來越增加，甚至將取代個人電腦，成為最大的行銷通路。 Google 及Apple 當然都看到這樣的趨勢，二大陣營都不約而同積極展開在行動廣告的布局。本研究將會探討並預測：在全球PC端高達69.7%（Strategy Analytics 2010 Q2）搜尋引擎占有率，而且在全球關鍵字廣告總量占65%的Google，以完全「開放而分享」的態度持續推動Android作業系統，逐漸提高在智慧型手機的市占率，進而達成「Android Everywhere」的目的，並購併最大的行動廣告平台AdMob，將以何種模式來引領行動廣告的發展。 另一方面，在全球已經擁有將近一億支行動終端裝置（含iPod Touch，iPhone，iPad），22萬個應用程式，累積40億次的下載次數的Apple，如何以「only for Apple」而採封閉式模式的iOS作業系統，但已發展出獨樹一格的Apple app經濟體系，以及非常高忠誠度的品牌認同，並於最近推出將Google AdSense、AdMob排除在外的iAd平台，又將會以何種模式來爭奪這一塊日漸成長的行動廣告大餅。 本研究歸納出以下結論：開放式經營模式有不同程度的型態，以及不同的外部合作架構，企業將根據本身的短期策略或是長期的策略，而選擇不同程度的開放式/封閉式經營模式，而達到最大效益。並將會從開放式、封閉式創新、經營模式、合作架構及行動廣告產業眾多構面來探討Google 及Apple二大陣營的差異性，而在這差異性上將以不同的策略而發展出不同的行動廣告經營模式。

近年來鏈結開放式資料 (Linked Open Data，簡稱LOD) 被認定含有大量潛在價值。如何蒐集與整合多元化的LOD並提供給資料分析人員進行資料的萃取與分析，已成為當前研究的重要挑戰。LOD資料是RDF (Resource Description Framework) 的資料格式。我們可以利用SPARQL來查詢RDF資料，但是目前對於大量RDF的資料除了缺少一個高性能且易擴展的儲存和查詢分析整合性系統之外，對於RDF大數據資料分析流程的研究也不夠完備。本研究以預測電影票房為例，使用DBpedia LOD資料集並連結外部電影資料庫 (例如：IMDb)，並在Spark大數據平台上進行巨量圖形的分析。首先利用簡單貝氏分類與貝氏網路兩種演算法進行電影票房預測模型實例的建構，並使用貝氏訊息準則 (Bayesian Information Criterion，簡稱BIC) 找到最佳的貝氏網路結構。接著計算多元分類的ROC曲線與AUC值來評估本案例預測模型的準確率。 / Recent years, Linked Open Data (LOD) has been identified as containing large amount of potential value. How to collect and integrate multiple LOD contents for effective analytics has become a research challenge. LOD is represented as a Resource Description Framework (RDF) format, which can be queried through SPARQL language. But large amount of RDF data is lack of a high performance and scalable storage analysis system. Moreover, big RDF data analytics pipeline is far from perfect. The purpose of this study is to exploit the above research issue. A movie box office sale prediction scenario is demonstrated by using DBpedia with external IMDb movie database. We perform the DBpedia big graph analytics on the Apache Spark platform. The movie box office prediction for optimal model selection is first evaluated by BIC. Then, Naïve Bayes and Bayesian Network optimal model’s ROC and AUC values are obtained to justify our approach.

近年來全球醫藥市場競爭越來越激烈，歐美製藥產業面臨：1.暢銷藥品專利即將到期、2.新藥產品生命週期縮短、3. 研發支出與產出不成比例、4. 健保藥價之削減，過去傳統藥廠以垂直整合方式開發新藥的方式已無法負荷艱困的產業環境。因此，開發新藥方式已從過去垂直整合轉向產業分工的方式，減低風險，提升新藥開發成功機會。因此，吾人可以預測這些廠商必須借用大量的外部資源才能快速地推出新藥。 目前我國新藥開發處於萌芽期，廠商規模小且較無經驗，加上國內過去以學名藥為主，因此，開發新藥一直是國內廠商的一個夢，也是製藥產業獲利最高的一項產品。然而，過去的研究重點往往著重在製藥產業相關業者發展策略、關鍵成功因素、營運模式或生技公司之創新管理、智財管理等層面探討，對於新藥開發流程的實務歷程的研究較少著墨。故本研究針對我國新藥開發公司的「新藥開發流程」進行研究，試圖以開放式創新觀點，探討其新藥開發流程中，專案團隊的外部技術網路與內部專案管理的關係，期能對於「團隊間之開放式創新管理」方面，提供一些實務上與學理上的貢獻。 本研究方法採個案分析法，文獻探討部分包含新藥開發流程、開放式創新、外部技術網路、專案管理，導出本研究之觀念性架構，以此理論架構發展出個案訪談問題，在研究中實地訪談四家之我國新藥開發廠商，並從中分析我國新藥開發流程中外部技術網路與專案管理之關係，透過個案分析推論我國新藥開發流程內、外部合作的關鍵成功因素。 本研究發現，新藥開發流程中，各階段技術不同，新藥開發專案團隊須清楚地界定本身的研發能力，才能有效連結外部技術資源。同時，專案團隊要能有效連結外部技術資源，團隊成員須擔任技術中介人，以促進適當的技術流進、流出，達成開放式創新。因此，選擇適當的技術中介人是新藥開發成功的關鍵因素。

開放原始碼軟體平台與互補性資產建構—以Google與 Intel 為例 / Open source software is Open Innovation only if it has a business model driving it (West and Gallagher 2006). Open Innovation is the paradigm describing the scenario in which firms use a broad range of external sources for innovation and seek a broad range of commercialization alternatives for internal innovation (Chesbrough 2003). The Platform Leader builds the platform and concentrates its efforts on promoting and directing innovation of complementary products in favor of its R&D direction (Cusumano and Gawer 2002). The author has chosen leaders in two distinctive industry sectors— Google, the leader in search engine industry, and Intel, the leader in the microprocessor business for the personal computer industry—as the case study companies for this research. Both cases fit the definition of open innovation since both Google and Intel have specific business models for their open source software platforms. This research explores how industry leaders exploit open source software platforms to realize their specific strategic intents. The research problems are: (1) how companies can incorporate external creativity and innovation to maintain their own innovative momentum; (2) what are the key factors and strategies for building a successful open source software platform and its ecosystem; (3) how can a company use an open source software platform as part of its strategy to enter new markets and promote development of complementary assets to build its competitive advantages. The author proposes the following framework to analyze how leading firms design open source platform strategies: (1) analyze the firm’s core competencies; (2) analyze the firm’s strategic intent for their open source software platform; (3) analyze the firm’s strategies for designing the architecture of their open source software platform; (4) analyze the firm’s strategies for designing the ecosystem around the platform. Based on the analysis of the two comparative cases, the author has been convinced of the following propositions: 1. Firms can use open source software platform to incorporate external creativity and innovations that promote the development of complementary assets and to build or at least maintain their competitive advantage against competitors. 2. Instead of a purely open or purely proprietary platform strategy, platform owners can utilize a hybrid strategy, which combines the advantages of open source and closed source to retain control and differentiation. 3. As opposed to a company-owned open source software platform, a community-owned open source software platform will attract more communities’ involvements and stimulate more innovation. 4. When developing complementary assets, firms should adopt an open innovation approach to incorporate external creativity and innovations; however, when building their core competencies, firms should adopt a more closed innovation approach to maintain their distinctive competitive advantages. 5. One of the key determining factors of a successful open source platform strategy is the platform owner’s ability to create value and enable every partner within the ecosystem to share some portion of it.

自從二十世紀末以來，管理學者就開始高倡環境不再穩定，企業必須做出相應的改變，才能維持競爭優勢，持續生存下去。為了適應當今的動盪環境，企業發展出網絡式組織的型態，甚至形成跨越組織、互補共存的「平台」與「社群」。同時，企業也發覺自己無法掌握所有的創新靈感、人才、資源，必須跨越組織的疆界，向外尋求協助，進行「開放式創新」。新型態的組織正在成形，尤其發生在高知識密集或者高科技產業中。台灣以高科技產業聞名事業，供應鏈佈局全球，不久的未來(甚至是現在)極有可能產生諸多新型態的組織，因此我們不得不重視這樣的趨勢。 本論文在文獻探討的部分，把焦點放在三大議題上：開放式創新、平台企業、協作社群。吾人試圖尋找這些互異現象的整合架構，從學者的文獻中規納理論架構，找出形塑「開放平台」的重要面向，分別是「核化」與「拔尖」。接著以NTT DoCoMo從1990年代開始發展的i-mode平台，以及IBM在2005年成立的Blade.org社群作為分析個案，用以證實該理論架構的可行性。 最後，本論文歸納出以下結論：首先，企業建構平台時，須運用組織內部資源，但擺脫組織惰性；其次，當企業本身對平台控制程度高時，由企業來形塑平台的使命陳述。企業本身對平台的控制程度低時，平台需要有替代機制，為平台擬定發展方向；第三，發展平台須掌握最小限度的控制，最大程度的發揮；第四，尋求外部連結必須儘量跨越產業，讓平台有更多不同的應用，使平台擴大；第五，平台的形塑過程是個動態過程。 / Management scholars claim the business environment has been dramatically change since the end of 20th century. Enterprises have to respond the transformation of such environment in order to pursue the sustainable advantage and constant deveplopment. To adapt to the dynamic and using knowledge efficiently and effective, enterprise has changed from bureaucracy to networking and cross-boundary organization, which are the so-call platform or community type organization. In the meantime, enterprises gradually find out that they are unable to deal with all the ideas, human resources and corporate assets. Instead, they have to cross the boundary, seek assistance from outside innovators. New type of organization is going to emerge, especially in the knowledge-intensive or high technology industries. Taiwan is world-famous for its development of high technology industry. Also, networking connections among the high-tech companies are widely expanding all over the world. Therefore, it is expectable that the new type of organization will be formed in Taiwan in the near future, and it worthwhile for us to pay attention to the trend. In the content of this paper, the literature review is primarily focused three major issues: open innovation, platform enterprises and collaborative communities. This paper has tried to put the three different kinds of system into an integrated framework, together with inclusion from the scholars' theories, to conclude that an open platform can be formed in two dimensions. These two dimensions are called "coring" and "tipping". To conduct a case study, the research also chose for purpose of analysis and attempted to prove the feasibility of the integrated framework. The cases were obtained from business operational phenomena of companies respectively: i-mode which is owned by NTT DoCoMo, and Blade.org, which is owned by IBM. The research came to the conclusions in five aspects. First, while building the open platform, enterprise should manipulate the resource of the existing business and try to shed the inertia as well as the bureaucracy. Second, a platform leader has to mould the mission statement for the platform controlled by the leader in a great degree. If the platform is not close to the leader, the leader has to create a substitute institution to replace the function of the leader. Third, a manager has to maintain minimum control to facilitate the members of the platform to develop the function and performance heartily by their own. Fourth, a platform leader should try its best to connect with the outside innovation across the industries and develop various applications for easy access. Fifth, formation of the open platform is always a dynamic process.

台灣的產業發展一向以製造業為主，但現在則普遍認為服務業才是我們未來應該努力的方向，但是如何在這個轉型的過程當中，利用我們原本的製造相關能力，來加值服務相關的產業，是一個重要的議題。 在開放式架構產業之中，許多新產品的開發，已經不能以過去傳統技術導向的思維進行。因此希望透過實務與理論上的結合，選定以華碩Eee PC以及HTC做為討論個案，進一步的探討「產品創新」之相關議題。 因此，本研究之主要研究問題為： 一、 身處開放性架構產業（Open System Industrial）的公司在進行「產品創新」時的相關內部條件為何？ 二、 開放性架構產業（Open System Industrial）中的產品如何進行「產品創新」活動？ 三、 開放性架構產業（Open System Industrial）中的「產品創新」與產業內「基石公司（Keystone Company）的關係」之影響。 四、 開放性架構產業（Open System Industrial）中，「產品創新」要如何提高競爭者之進入障礙，以避免競爭者快速跟進、抄襲及模仿。 本研究以Brown（2010）所提出的成功構想的三大準則：技術可行性、商業存續性、客戶需求性，以及本研究所提出之「與基石公司關係」構面，進行開放性架構產業之產品創新議題之探討。 透過理論以及實務的互相印證，本研究歸納出六點主要研究發現，分別為： 一、 Open System Industrial 的產品創新可以著重在以使用者為中心及如何提供客戶最佳的使用者經驗這一部份最容易成功。 二、 深厚的技術基礎是支撐產品創新的重要關鍵。 三、 建構一個組織，讓內部每個部門都有Design Thinking 的想法會是未來產品創新成功的關鍵。 四、 產品創新不應該只侷限於產品本身，而是應該延伸到整體的使用經驗及提供完整的解決方案，因此除產品本身之外可能包括服務、內容等相關的議題。 五、 在Open System Industrial的產業中要做產品創新，與Keystone Company 息息相關，務必尋求基石公司的支持，最底限要取得他們的諒解，如果能合作開發會是最佳狀況，任何違反基石公司利益的動作務必三思而後行。 六、 在新產品開發的過程當中如果有發現任何可以差異化的部份，務必立刻申請專利保護，如果沒有辦法申請專利，最底限度要與技術提供者盡量爭取時間差，創造最大的時間價值。 / In the past, the development of Taiwan industry was emphasized on the Manufacturing. In recent years, it’s generally agreed that the Services is the new way of the Taiwan industry. In the industrial restructuring process, using the manufacturing ability to value-adding the related industries is the important issue. In the open system industry, we cannot use the Technology-oriented method to arrange the new product development issues. In order to discuss the “Product Innovation” issue, the study chooses two successful product innovation cases. By discussing the cases of ASUS Eee PC and HTC, we expect to find out answers of the following questions: 1. What are the internal conditions of the firm to carry out the product innovation when the firm belongs to the open system industry? 2. How does the open system industrial firm’s product carrying out the product innovation issue? 3. How does the Keystone Company affect the open system industrial firm’s product innovation issue? 4. How to create the entry barriers to prevent the plagiarism of competitors when the firm belongs to the open system industry? The study adhering to the three criteria for successful ideas (Brown, 2010), which are Feasibility, Viability and Desirability. The criteria are critical to the Design Thinking. Besides, the study proposed the fourth dimension of the criteria for successful ideas, and it’s “The Relationship with the Keystone Company.” Six main contributions: 1. The product innovation in the open system industry should focus on providing the best User Experience. 2. The strong technology ability is the key point of the product innovation. 3. To build a Design Thinking organization is the key point of the future product innovation. 4. The product innovation shouldn’t limit to the product itself, and it should extend to the overall User Experience and Total Solution. So the product innovation should include the product, service and other contents. 5. The Keystone Company plays a pivotal role in the product innovation issue. The firm of the open system industry should acquire the supporting from the Keystone Company. It’s best to cooperate with the Keystone Company. 6. If there’s any chance to make differentiation, the firm should apply for patent protection immediately. If the firm cannot apply for patent protection, the firm should strive for the time difference to maximize time value.

資訊服務業為知識經濟下的代表性產業,其企業價值的創造可以說完全來自 於智慧資本的累積與影響,而對於台灣經濟而言,資訊服務業亦是新興的成長動 力來源。伴隨著網路科技的發達,近期資訊服務業中亦產生異於過去單方向進行 軟體開發及推廣的平台商業模式(Platform Business Model),舉凡電子商務、 線上遊戲、社群網站及通訊軟體皆在此範疇內,而根據 Chesbrough(2006)的開 放式創新理論,平台型企業是最能適應環境變化,亦能最快、最有效率達到創新 的公司,擁有更強的競爭優勢。 因此,本研究主要探討在資訊服務業中,平台型商業模式如何影響企業在智 慧資本上的投資,以及如何影響企業價值。本研究以台灣上市(櫃)資訊服務業 近 2012-2014 年的資料為樣本,利用追蹤資料迴歸模型(Panel Regression), 控制公司成長面、獲利面、風險面及公司規模,並固定年份所帶來的時間效果, 探討在產業當中平台商業模式對智慧資本投資以及企業價值的影響。 實證結果分為三個部分,(1)選擇平台作為商業模式,能帶來更高的企業價 值,並且顯著異於其他非平台資訊服務同業。(2)資訊服務業的關鍵智慧資本為 人力資本,然而資訊服務業中的平台模式更強調結構資本的重要性,相較之下非 平台的資訊服務同業在顧客資本的投資能帶來更高的企業價值。(3)對於平台模 式而言,人力資本與結構資本之交互作用,能為企業價值帶來顯著性的綜效,但 非平台模式在各個智慧資本間則沒有綜效產生。 / As a representative industry of knowledge economy, all the value creation of Information Service value is from the Intellectual Capital(IC). Besides, for the economy of Taiwan, the sector is also the new engine of economic growth. With the development of the Internet, information service industry in recent years has produced a different business model, transformed from “single direction software development” to “multi-sided market platform”, which included e-commerce, online games, social media and instant message service. According to the theory of Open Innovation by Chesbrough(2006), this kind of platform business is the most able to adapt to environmental changes, also the fastest, most efficient achieve innovative company, and has a stronger competitive advantage. This study focuses on the platform business model and IC of Information Service Industry, and tries to decode how platform business model affects investment in IC, and how it affects corporate value. The study collected the listed Taiwan Information Service companies in 2012-2014 for data sample, uses Panel Regression Model with the control of the company's growth, profitability, risk and size, and fixed the year Effect, to investigate the effects of the platform business model for IC investment and the impact on corporate value. The evidence can be divided into three sections: (1) In the industry, platform business model can lead to higher corporate value, which also significantly different from other internet information services peers; (2) Human Capital is key IC for Information Service Industry. However, platform business emphasizes more on the importance of Structural Capital, compared with other peers of the industry which investment of Customer Capital would lead to higher corporate value; (3)The interaction of Human Capital and Structural Capital can bring significant synergy on corporate value for platform business, compared with other peers of the industry which have no synergy between ICs on corporate value.