Bakgrund: I socialtjänstens utredning om barn är barnen en viktig informationskälla. I svensk lagstiftning beskrivs det att barnets bästa ska betraktas när åtgärder rör dem. Socialarbetare känner sig ibland osäkra inför samtal med barn. Syftet med denna studie är att undersöka vilken möjlighet socialarbetarna har gällande kompetensutveckling i att samtala med barn och behovet av verksamhets ut veck l ing för att förbättra samtal med barn. I studien ingår det två arbetsgrupper, socialarbetare som arbetar inom öppenvården och socialarbetare som arbetar med främst myndighetsutövning, mellan dessa grupper kommer det ske jämförelse för att se om det finns likheter och olikheter i upplevelsen av sin kompetens. Metod: Studien har genomförts med kvantitativ metod där datainsamlingen har bestått i online - enkäter. I studien är det totalt 10 av de totalt 13 tillfrågade kommunerna i Region Jönköpings län som har tackat ja till att vara med. Av tillfrågade 77 socialarbetare inom den sociala barnavården deltog 52 (65,7 procent) och av dessa arbetar 19 inom öppenvården och 33 arbetar med myndighetsutövning. Resultat: I studien framgår det att det finns förbättringsmöjligheter i samtal med barn för socialarbetare rörande utbildning och arbetsmaterial. I studien framgår det också att det inte finns några signifikanta skillnader mellan socialsekreterare och behandlare. Slutsats: Studien tyder på att socialarbetare är i behov av mer kunskap kring samtal med barn, samt att det finns områden som behöver förbättras för att känslan i samtalet med barnet ska bli mer positiv. / Background: Children are an important source of information in the investigations of the social services. Swedish law stipulates that the best interests of the child should be considered when measures concern them. Social workers sometimes feel insecure about speaking with children. The purpose of this study is to examine the opportunities of social workers for training in speaking with children, and the need for development of the organization in order to improve conversations with children. Two groups are included in the study, social workers that work with non-institutional care, and social workers that primarily work with the exercise of public authority. These groups will be compared to see whether there are similarities and differences in their perception of competence. Method: The study has been done by a quantitative method where data has been collected with online surveys. In total, 10 of the 13 municipalities in Jönköping County have participated in the study. Out of the 77 social workers in child welfare asked to participate, 52 (65.7 per cent) chose to do so, whereof 19 work with non-institutional care and 33 with the exercise of public authority. Results: The study shows that there is room for improvement of social workers’ conversations with children with regards to education and work material. The study also shows that there are no significant differences between different types of social workers. Conclusions: The study indicates that social workers need more knowledge of speaking with children, and that there are areas that need improvement for the conversation with the child to be perceived as more positive.

The aim of this study was to receive a rapt understanding of how child-welfare officer’s reasons about the meaning of attachment theory, from the child´s best, in placements of a child. The aim was also to examine the possibilities child-welfare officer´s feel they have to work with the child´s best and attachment in focus. The study has a qualitative approach and the empirical material is collected thru semi-structured interviews. The theoretical framework used is attachment theory, the child´s best and street-level bureaucracy. The result of the study shows that child-welfare officers have equivalent knowledge, experiences and thoughts about the meaning of attachment theory for a favorable development in foster children. The study concludes is that more knowledge about attachment theory is necessary and child-welfare officers demands methods to better assess attachment patterns in children. The child-welfare officers express frustration when they talk about matters in the "grey area" and situations where different perspectives clashes and the child´s best end up in the background. / Studiens syfte var att erhålla en fördjupad förståelse för hur socialsekreterare i den sociala barnavården resonerar om anknytningens betydelse, utifrån barnets bästa, vid familjehemsplacering av ett barn. Syftet var också att ta reda på vilka möjligheter socialsekreterare upplever sig ha att arbeta med barnets bästa och anknytning i fokus. Studien har en kvalitativ ansats och materialet är insamlat genom semistrukturerade intervjuer. Den teoretiska tolkningsram som används är anknytningsteori, barnets bästa samt gräsrotsbyråkrati. Studiens resultat visar att socialsekreterare har likvärdiga kunskaper, erfarenheter och tankar om anknytningens betydelse för en gynnsam utveckling hos familjehemsplacerade barn. Studiens slutsats är att mer kunskap om anknytningsteori är nödvändig och socialsekreterare efterfrågar metoder för att bättre kunna bedöma anknytningsmönster hos barn. Socialsekreterarna ger uttryck för frustration när de berättar om så kallade gråzonsärenden och situationer där olika perspektiv är i konflikt och barnets bästa hamnar i skymundan.

The purpose of this study is to understand how street-level bureaucrats, working with clients with mental illness, are implementing their statutory obligation of support for family carers who are caring for or supporting relatives with mental illness. The study are based on vignettes and qualitative interviews with social workers in three different municipalities in southern Sweden.   The questions of this study are: • How do the social workers communicate their statutory obligation of support to family carers? • How do the social workers distinguish the family carers? • How do the social workers distinguish the family carers who are in need of support?   Metod: Vignettes and qualitative interviews has been used as methods to gather empirical data. Theory: Theories of street-level bureaucracy has been used as theory in the analyses of the empirical material. Results: The result of this study concludes that the social workers, in lack of policy introduction, communicate their obligation to support family carers within their discretion. The result shows that the majority of the municipalities do not have formalized support for family carers supporting relatives with mental illness. The study also concludes that the social workers have different understandings of which family carer who is a carer in need of support. How the social workers, within their discretion, distinguish a carer in need affects which family carers who are offered support. The study also concludes that the social workers have different understandings of which family carers are in need of support.

Befattningen enhetschef innefattar mängder av krav från brukare, anhöriga, politiker och även krav som följer med uppdraget. De arbetssituationer som chefer hanterar kan kräva resurser och stöd som underlättar och gör arbetet hanterbart. Lagförändringar inom funktionshinderomsorgen som skett de senaste åren och har gjort att förutsättningarna för enhetscheferna har ändrats (Socialstyrelsen, 2018). Syftet med denna studie är att belysa enhetschefers arbetssituation inom funktionshinderområdet och uppmärksamma det stöd som underlättar arbetet samt de strategier som enhetscheferna använder sig av. Datainsamlingen genomfördes genom öppna intervjuer med åtta respondenter. Intervjuerna transkriberades och analyserades genom en kvalitativ innehållsanalys. Resultatet visar att intervjuade enhetschefer upplever en hög grad av administrativt stöd från IT- och HR-avdelningarna. Brister i enhetschefernas arbetsmiljö uppstår också när möjligheten till ersättare är begränsad. Fysisk närhet och personligt förhållande till chefskollegor är en viktig aspekt av enhetschefernas stödsystem, men detta kan även vara en börda. Belastningen är stor i proportion till arbetets tids- och resursaspekt. Det finns en oförståelse från politikerna och ledningen när det gäller verksamhetsområdet och utformandet av insatserna för att tillgodose brukares behov. Aktuell studie bidrar med en förståelse av brister i enhetschefers arbetsmiljö vilket är en utgångspunkt för att skapa hållbara arbetsförhållanden och verksamheter med god kvalité. / The position as unit manager includes a number of demands from users, relatives and political decision makers as well as the demands of the assignment itself. The work situations that managers deal with may require resources and support in order to make the work manageable. The change in legislation of disability care during recent year has changed the conditions for unit manager (The national board of health and welfare, 2018). The aim of this study is to highlight the support the unit managers need and the strategies that they may use in order to function in a changeable and stressful work situation. The data collection of the study was conducted through open-ended interviews with eight respondents. The interviews were then transcribed and analyzed by a qualitative content analysis. The result shows that the interviewed unit managers experience a high level of administrative support from the IT and HR departments. Deficiencies in the unit managers' work environment arise when no substitute managers are engaged. Our interviews indicate that the burden of the unit manager’s assignment is too large in proportion to the time and resource that are allocated for the work. There is also a lack of understanding from politicians and management to design efforts that is needed to meet the needs of the end users and the unit manager. Physical closeness and personal relationships to senior colleagues are an important aspect of unit managers’ support system, but this can also be a burden. Current study contributes to an understanding of shortcomings in the unit manager's work environment, which is a starting point for creating sustainable work conditions and activities with good quality.

No description available.

Uppsatsens syfte var att öka förståelsen för hur utredande socialsekreterare i arbetet med barn och unga förhåller sig till insatsen kontaktfamilj och vad som påverkar deras bedömning av den. I studien användes en kvalitativ metod och sammanlagt genomfördes nio intervjuer med yrkesverksamma socialsekreterare som arbetar med barn och unga. De teoretiska perspektiv som använts i studien är utvecklingsekologi och gräsrotsbyråkrati. Studiens resultat visar att kontaktfamiljsinsatsen är en insats med blandade åsikter och erfarenheter av. Det skiljer sig emellan socialsekreterarna vad som bedöms vara barnets bästa och det finns även en delad bild gällande om barnen har nytta av insatsen om den är riktad till barnets vårdnadshavare. Resultaten visar också att det saknas kriterier för när insatsen ska användas samt att de få riktlinjer som finns belyser när insatsen inte ska användas. / The purpose of the study was to increase the understanding of how Child welfare social workers address the intervention contact family and what factors impact their assessment of it. The study uses a qualitative method, and nine interviews were made with social workers who work with children and youngsters. The theoretical perspectives used in the study is ecological systems theory and street-level bureaucracy theory. The result of the study shows that the contact family is an intervention with divided views and experiences. What is seen as the best interest of the child differs between the social workers and there is also a divided opinion regarding the benefits for the children if the intervention is targeted at the parents. The results also show a lack of criteria of when the intervention should be used, and the few existing guidelines highlight when the intervention should not be used.

Syftet med uppsatsen är dels att undersöka socialsekreterares upplevelser av stödinsatser till personer med missbruksproblem, med särskilt fokus på tillämpningen av tvångslagstiftningen Lag (1988:870) om vård av missbrukare i vissa fall (LVM), dels huruvida socialsekreterare upplever etiska dilemman vid bedömning av LVM och hur sådana dilemman kan hanteras. Uppsatsen bygger på en kvalitativ studie där totalt sex semistrukturerade intervjuer genomfördes med socialsekreterare i olika kommuner i Sverige. Genom en tematisk analys, har vårt empiriska material analyserats. Teman som framkom var handlingsutrymme utifrånRiktlinjer och samarbete, Bedömning av helheten, Motivationsarbete, Tankar om tolkningsutrymme samt vård och Etiska dilemman. Det empiriska materialet har även analyserats med hjälp av tidigare forskning och teoretiska begrepp, det vill säga gräsrotsbyråkrati och handlingsutrymme. Resultatet visade att socialsekreterarna upplevde att samarbete med kollegor, teamledare och chefer var viktigt vid inledning av LVM. Vidare menade de intervjuade socialsekreterarna att riktlinjer och lagtext tydliggör när tvångsomhändertagande ska tillämpas. De uppgav dock att lagtexten är en svårighet på grund av tolkningsutrymmet. Etiska dilemman som lyftes av socialsekreterarna hängde samman med att klientens självbestämmanderätt försvinner vid tillämpning av LVM, samtidigt som klientens liv är i fara om LVM inte tillämpas. / The aim of this study was to examine the experiences of social secretaries, in support measures for people with substance abuse problems, with special focus on the application of the law Lag (1988:870) om vård av missbrukare i vissa fall (LVM). Additionally we examined potential ethical dilemmas and how these are handled by the social secretary. The study is based on a qualitative study where a total of six semi-structured interviews were conducted with social secretaries from different municipalities in Sweden. Through a thematic analysis, our empirical material was analyzed. Themes that emerged were Room for maneuver based on guidelines and laws, The overall assessment, Motivational work, Thoughts on room for interpretation, Care and Ethical dilemmas. The empirical material has been analyzed with the help of previous research and theoretical concepts. The results showed that the participants' collaboration with colleagues, team leaders and managers was important when initiating compulsory care. Further, the respondents emphasized that guidelines and legislation clarify when compulsory treatment is to be applied. However, the social secretaries stated that there were difficulties with the scope for interpretation. An ethical dilemma highlighted by the social secretaries was that the client's right to self- determination disappears when applying LVM, at the same time as the client's life is in danger if LVM is not applied.

The aim of this study is to examine what working methods and active measures there are tomanage the ethnic discrimination of care staff working within elderly care, and how the unitmanager of nursing homes and home care in Kalmar county uses them. This objective is tocreate a deeper understanding of how the unit managers work to manage ethnic discriminationin elderly care. This study was done with a qualitative research method performed with semi-structured interviews where unit managers in their own words described their experiences oftheir complex work, their professional discretion and the occurrence of ethnic discriminationin the working place. The results show that unit managers identify different types of ethnicdiscrimination such as derogatory comments and a refusal to receive help from staff born inother countries than Sweden. The unit managers perception of their professional discretionvaries. Factors such as budget, organizational conditions, the personality of the unit managersand working experience can affect the management of ethnic discrimination of the care staffby the caretakers. Through the interviews, we have also observed the unit manager’spercieved lack of clear guidelines and aids that could support them in dealing with ethnicdiscrimination in their workplace. This also means that it becomes difficult to workpreventively to counteract ethnic discrimination. Unit managers can thus find their ownstrategies and working methods to support their staff and strengthen individuals. The unitmanagers have been shown to use methods such as increased participation and conversationswith the vulnerable person and the elderly, which are strongly linked to empowerment.

Background: The curriculum for both adapted upper secondary school and adapted compulsory school states that everyone within the school must use the curriculum. Nevertheless, it is stated in the introductory chapter of the curriculum that the curriculum is aimed to all teachers and for all teachers. It shows an exclusion of other professions, including student assistants, which are so important for students in need of adaptations. Along with them, the school's goal is to provide the right conditions for the students and the conditions come from the staff but also from the collaboration meeting that the school staff has together with other professions and relatives of the students.Aim: The purpose of the study is to interpret and understand the picture of how student assistants at an adapted school, experience power structures and power relations that they may encounter in a collaborative process. The issues related to the purpose are: What perceptions do student assistants have about their participation and influence in a collaboration process and what perceptions do the student assistants have about their room for manoeuvre in a collaborative process.Methods: I have done a qualitative semi-structured interview study. Where I interviewed five student assistants.Results: The results show that the student assistants may participate before the collaboration meeting but not in the meeting. The results also show that they have room for manoeuvre that they can use when they encounter resistance in the operations.Conclusions: The result of the study showed that there is a balance of power based on mandate and status within the organisation because the educators and principals have the overall decisive decision-making.

Studien har undersökt hur socialsekreteraren upplever sitt handlingsutrymme i det vräkningsförebyggande arbetet med barnfamiljer. Studien belyser faktorer som både begränsar och möjliggör handlingsutrymmet för socialsekreteraren i arbetet med barnfamiljerna samt hur detta i sig påverkar barnfamiljerna. Syftet med studien är att öka kunskapen om socialsekreterares upplevelser av sitt handlingsutrymme kopplat till det vräkningsförebyggande arbetet när det kommer till barnfamiljer. För att göra detta har vi utgått från en kvalitativ metod med semistrukturerade intervjuer där vi mött socialsekreterare som arbetar vräkningsförebyggande med barnfamiljer inom Socialtjänsten på enheten för ekonomiskt bistånd. Vårt empiriska material består av sju stycken intervjuer med socialsekreterare som arbetar inom olika stadsdelsförvaltningar i Stockholm stad. Vi har utgått från Michael Lipskys teori om gräsrotsbyråkrater i analyserandet av den empiriska data, en teori som berör det handlingsutrymme som gräsrotsbyråkrater besitter i sin position mellan organisation och klient. Studiens resultat visar att socialsekreteraren upplever ett splittrat handlingsutrymme i deras vräkningsförebyggande arbete med barnfamiljer som innebär en balansgång mellan känslan av ett stort handlingsutrymme och påverkan, samtidigt som det är starkt bundet till organisation och chef samt yttre och inre faktorer i organisationen. Här lyfts att arbetserfarenhet är starkt kopplat till upplevelsen av ett större handlingsutrymme och därmed möjlighet till påverkan för barnfamiljerna. Studien belyser även frågor från socialsekreteraren om handlingsutrymmets eventuella personbundenhet samt svårigheter i att navigera huruvida handlingsutrymmet ska användas gentemot barnfamiljen eller gentemot Socialtjänsten. / The aim of this study is to examine how social workers understand and experience their discretion in the daily work with eviction prevention when it comes to children’s families. The study was conducted through qualitative semi-structured interviews with social secretaries. Our empirical data is based on seven interviews with social secretaries from different district administrations in Stockholm stad. Drawing on Michael Lipsky’s theory on street level bureaucracy, we have analysed their reflections and examined how social workers view their position and level of discretion. Lipsky’s theory is based on the role that street level bureaucrats possesses and how the position of being in between the organization and the clients affect their daily work. The outcome of the study shows experiences of a partly fragmented discretion in daily work with eviction prevention for families with children. The experienced discretion is dual: there is both a feeling of a rather big discretion with the possibility to affect, but also a strong experience of discretion being bound to organization and their closest boss, including inner and outer factors. Among other things, work experience was highlighted as a direct connection to the experience of a bigger discretion and a possibility to effect. The study also highlights a question raised by the social secretaries concerning what direction their discretion should be used in, pointing to the different loyalties concerning if discretion is used with either the families or the organization itself in mind.