The purpose of this explanatory thesis is to study how leadership relates to innovation performance. The research findings aim to contribute to a deeper understanding of this relationship, and what actions management can take, in order to increase innovation performance. The thesis creates a model for the leadership stimulus influencing innovation performance. A survey was designed, based on the model, to assess the attitudes towards the studied parameters followed by the conclusive data processing, empirical findings, analysis, and conclusions. The stimulus used in the study was Visionary Leadership, Learning Organisation, Incentives and Resources spent on innovation.The originality and value that this paper adds, is to analyse the joint effects of different leadership dimensions with regards to innovation performance in one single study, and also make a compound correlation of these dimensions. The study validated the positive relationship between the compound leadership dimensions and innovation performance. Furthermore, the study shows that the strongest direct correlation was between visionary leadership and innovation performance as well as between learning organization and innovation performance. However, the research could not establish any clear relation either between incentives and innovation performance, nor resources spent on innovation, and innovation performance.

VUCA är ett begrepp, som används för att beskriva den komplexa, oförutsägbara och snabbrörliga omvärld vi lever i idag. Det talas ofta om ett paradigmskifte och att det kommer krävas nya managementmodeller för att framgångsrikt leda organisationer. Det ställs ökade krav på organisationer att snabbt kunna ställa om, ständigt arbeta med förbättring och utveckling för att öka sin innovationskraft. Psykologisk trygghet är ett fenomen som fått ökat utrymme i näringslivet och i forskning under senare år, då det starkt korrelerar med individers och teams förmåga att möta förändring och vara högpresterande. Psykologisk trygghet är en gemensam övertygelse hos medlemmarna i ett team om att teamet är tryggt för interpersonellt risktagande. Syftet med denna uppsats var att bidra med kunskap kring hur företag arbetar för att vara i ständig förnyelse och bygga kapacitet i organisationen för att möta kraven i VUCA, samt förstå hur psykologisk trygghet kan vara en motor i det arbetet. En kvalitativ intervjustudie genomfördes med sex intervjuer på två större organisationer. Studiens resultat pekar på sex viktiga fokusområden för att vara och leda i ständig förnyelse och framgångsrikt kunna möta de nya kraven. Dessa sex fokusområden beskrivs på följande sätt: Storytelling -”varför” som möjliggörare för motivation och mening, Förmåga att lära - nyfikenhet som möjliggörare för nytänkande och innovation, Ledarbeteenden - vara förebild som möjliggörare för beteendeförändring, Individen i centrum - självkännedom som möjliggörare för  självledarskap, Ägandeskap - autonomi som möjliggörare för ansvarskänsla och empowerment och Arbetssätt - lita på processen som möjliggörare för struktur och uthållighet. Studien visar vidare att det finns stark koppling mellan psykologisk trygghet och de sex fokusområdena för att vara i ständig förnyelse och kunna möta kraven i omvärlden. Psykologisk trygghet är en möjliggörare för att bygga kapacitet genom dessa fokusområden. Fokusområdena bidrar i sin tur till ökad psykologisk trygghet, samtidigt som de möjliggör att vara i ständig förnyelse. / VUCA is the term used to describe the complex, uncertain and rapid changing world we live in today. Often it is described as a new paradigm with needs for new management models to continue to be successful. In order to be able to meet the new requirements, organizations need to develop ability to smoothly adapt to change, constantly work with improvement and development to increase their power to innovate. Psychological safety is a phenomenon that got more attention in business and research in recent years, due to its high correlation to the ability of individuals and teams to face change and to be high performance units. Psychological safety is a shared belief held by members of a team that the team is safe for interpersonal risk taking. The purpose of this thesis was to contribute with knowledge about how companies work to build capacity in organizations to meet the requirements of VUCA, as well as understanding how psychological safety can be an enabler in this work. A qualitative interview study was conducted with six interviews at two larger organizations. The result of the study highlights six important focus areas for being in continuous renewal and successfully meeting the new requirements. These six focus areas are described as follows: Storytelling - “why” as an enabler for motivation and meaning, Ability to learn - curiosity as an enabler for innovation, Leadership behaviours - to be a role model as an enabler for behaviour change, People centric approach - self-awareness as an enabler for self-leadership, Ownership - autonomy as an enabler for responsibility and empowerment and “Way of working” - trust the process as an enabler for structure and endurance. The study further shows that there is a strong link between psychological safety and the six focus areas. Psychological safety is an enabler to build capacity in these areas. The focus areas contribute in return to increase psychological safety and at the same time support the ability to meet the complex, uncertain and rapidly changing world. / <p>2020-11-26</p>

In this study, the aim is to review principals' data-based decision-making process, which is based on analysing the discourses that are expressed in the documentation of their decision-making process. There are 84 decisions reviewed which come from 12 different principals in 13 different schools (pre-school class and year 1 - 9 compulsory school).  The theoretical startingpoint for the study is organisational theory and a model for Critical discourse analysis (CDA), which consists of three interrelated processes of analysis. Four different decision discourses are identified, efficiency discourse, knowledge discourse, documentation discourse and problem-based discourse. Previous research in the same field are confirmed. However, it contradicts with the idea that data-based decision-making process is following certain steps and fixed order in this kind of decision process in school. The conclusions are that despite guidelines and a strong focus on assessing results, the decision-making process seems to take other directions than planned in policies. Some parts in the process seems to be particularly complicated, and schools would gain from clarifying a designed data-based decision process. / I den här studien är syftet att granska rektorers välgrundade eller databaserade beslutsprocess, vilket sker genom att analysera de diskurser som kommer till uttryck i rektorers dokumentation om analys av resultat och planerade åtgärder. Utifrån en flerdimensionell analysmodell granskas 84 planerade åtgärder, från 12 olika rektorer i 13 olika grundskolor. Den teoretiska och metodologiska utgångspunkten finns i kritisk diskursanalys och organisationsteori. Resultatet stämmer till viss del överens med och bekräftar tidigare forskningsresultat inom samma område, men det motsäger att den välgrundade beslutsprocessen går till i bestämda steg och i en viss ordning. I studien identifieras fyra beslutsdiskurser: effektivitetsdiskurs, kunskapsdiskurs, dokumentationsdiskurs och problembaserad diskurs. Slutsatserna är, att trots riktlinjer och ett starkt fokus på att bedöma resultat verkar beslutsprocessen ta andra vägar än det som planeras i direktiv och policys. Vissa delar är särskilt komplicerade och av den anledningen kan alla organisationsnivåer vinna på att ge en mer tydlig form till processen för de databaserade besluten.

In the public sector, both audit and quality control processes play a vital part in governance model of today. The magnitude of the usage of the concept is so vast that it has been said that we are living in the audit society. The discussions that prevail are not whether they are needed, but how they should be carried out. The aim of this study is to evaluate and analyze part of the described audit society, in order to be able to make proposals for improvement. A case study has been carried out at the Quality and development department within municipal social services administration. The study has reviewed the quality control process performed at this department from the perspective of Total Quality Management. The current situation was mapped through interviews, discussions and document studies that later on were analyzed to highlight different areas for improvement. The result shows a limiting dutiful ethical organizational culture with a strong focus on assignments and requirements, but less on responsibility and development. The study concludes that a cultural change is needed, a change that promotes organizational learning and continuous improvement. / Granskningar och uppföljningar har idag en central roll i den offentliga sektorns styrmodell. Omfattningen har blivit så stor att det oftast talas om ett granskningssamhälle. Diskussionerna som råder är inte om de behövs, utan hur de bör utföras. Syftet med studien var att undersöka och analysera en del av det beskrivna granskningssamhället för att sedan ge förslag på förbättringar. En fallstudie har därför genomförts på en Kvalitets- och utvecklingsavdelningen inom Socialförvaltningen. Studien har granskat avdelningens kvalitetsuppföljningar med utgångspunkt från offensiv kvalitetsutveckling. Nuläget kartlades genom intervjuer, samtal och dokumentstudier som sedan analyserats för att belysa olika förbättringsmöjligheter. Resultatet visar på en begränsande pliktetisk organisationskultur med stort fokus på uppdrag och krav, men mindre på ansvar och utveckling. Därför föreslås en kulturell förändring som främjar organisatoriskt lärande och ständiga förbättringar.

Stockholms läns landsting är en demokratiskt styrd organisation där en av huvuduppgifterna är att länets invånare får tillgång till en väl fungerande kollektivtrafik. Trafikförvaltningen i Stockholm ansvarar för att utveckla och förvalta kollektivtrafiken. Ett mål är att öka resandet med kollektivtrafiken och samtidigt uppnå miljömål. En ren, hel och lagom varm buss ökar kundnöjdheten och främjar dessutom arbetsmiljön för bussföraren. Idag är det vanligaste sättet att parkera våra bussar utomhus längs så kallade bussvärmeramper. Tekniken har genom åren förändrats i bussen men det har inte skett i samverkan med bussvärmerampen. Arbetsmiljön vid förarplatsen kräver enligt ett regeringsbeslut temperaturen 5 °C vid förararstolen och tillufttemperaturen 10 °C vid defrostermunstycket, vilket då är det minsta kravet när bussen ska tas i bruk vid arbetspassets början. Bussar som parkeras utomhus kräver stora mängder energi för att klara de krav som finns för bussförarens arbetsmiljö och om vi istället parkerar bussarna inomhus så kan vi spara pengar och uppnå organisationens miljömål på vägen. Syfte med examensarbetet är att undersöka hur snabbt det går att räkna hem en investering genom att bygga hall istället för bussvärmeramp. Arbetet belyser bussens parkering och arbetsmiljön för bussföraren och de fördelar och nackdelar som finns om vi istället parkerar våra bussar inomhus i hall. För att öka intresset för att förändra behöver vi lära oss mer om förutsättningarna i bussdepåerna och en investering kan hjälpa trafikförvaltningen i Stockholm att minska energianvändningen, öka kundnöjdheten, förbättra arbetsmiljön för bussföraren och skydda våra bussar mot väder och vind. / Stockholm County Council is a democratically controlled organization, one of their main responsibilities is that people has access to a well-functioning public transport. Trafikförvaltningen of Stockholm is responsible for developing and taking care of the public transport. One aim is to increase traveling by public transport while achieving environmental objectives. A bus that is clean, without any dents of fault and temperately warm will increase customer satisfaction and promote working as a bus driver. The most common way to park our buses today is outside lined up along the heating ramps. The technology in the bus has been developed over the years but the heat ramps haven’t been developed as much. The working environment the driver requires, according to a government decision, is temperature 5 °C at the driver's seat and supply air temperature 10 °C at the defroster jets these are the minimum requirements for the bus when it takes into service at the beginning of a shift. Buses parked outdoors require a large amount of energy to meet the requirements of the bus driver's working environment. If we instead park buses indoors we can save money and achieve environmental objectives. The aim of this master thesis is to investigate pay-back time for the investment of parking buses indoors instead of parking buses outdoors on heating ramp. The work highlights the bus parking condition and the working environment for the bus driver the advantages and disadvantages if we park our buses indoors in halls instead of outdoors. We need to learn more about the conditions in the bus depots to increase interest of change. An investment can help the organization achieve environmental goals, reduce energy consumption, improve the working environment for the bus driver, increase customer satisfaction and protect our buses from bad weather and become independent of the outdoor temperature.

No description available.

Bakgrund: En av vår tids största omställningar är digitaliseringen. Den digitala innovationen har varit avgörande och öppnat möjligheter för kommunikation och samarbete hos företag runt om i världen. Virtuella team har kommit att blivit en stor del av dagens arbetssituation. Digitaliseringen har skapat större utmaningar för ledare att engagera och motivera medarbetare. För att främja varje individs begåvning, kreativa idéer, drivkraft samt prestationer finns det ett ramverk, kallat performance management som främjar denna typ av arbetskraft. En viktig aspekt av performance management anses även vara “lärande”. Så långt det är praktiskt möjligt bör lärande och arbete integreras. Syfte: Studiens syfte är att undersöka digitaliseringens påverkan på digitalt teamledarskap, arbete med performance management samt organisatoriskt lärande. Metod: Studien använder både kvalitativ och kvantitativ data men har främst ett kvalitativt fokus där en multipel fallstudie hos fyra företag gjorde det möjligt att uppnå syftet. I uppsatsen benämns dem som Företag A, B, C och D. Det genomfördes en triangulering som bestod av intervjuer med personer i ledande positioner, en enkätundersökning med medarbetare på samtliga företag samt insamling av dokumentation från företagen och deras hemsidor. Slutsats: I undersökningen har Företag A, B, C och D blivit exempel på hur digitaliseringens påverkan sett ut för olika företag och branscher vad gäller digitalt teamledarskap, arbete med performance management samt organisatoriskt lärande. Studien visar att digitaliseringen i stor utsträckning har påverkat det digitala teamledarskapet. Däremot var digitaliseringens påverkan vad gäller arbetet med performance management inte särskilt påtaglig då samtliga företag arbetar med digitala verktyg och system sedan innan. Vad gäller organisatoriskt lärande visar studien slutligen att digitaliseringen haft en inverkan på processen att bli en lärande organisation. / Background: One of the biggest changes of our time is digitalization. Digital innovation has been crucial and opened opportunities for communication and collaboration with companies around the world. Virtual teams have become a big part of today's work situation. Digitalization has created greater challenges for leaders to engage and motivate employees. To promote each individual's talent, creative ideas, driving force and performance, there is a framework, called performance management, that promotes this type of labor. An important aspect of performance management is also considered to be “learning”. As far as is practically possible, learning and work should be integrated. Purpose: The purpose of the study is to investigate the impact of digitalization on digital team leadership, performance management and organizational learning. Method: The study uses both qualitative and quantitative data but mainly has a qualitative focus where a multiple case study at four companies made it possible to achieve the purpose. In the thesis, they are referred to as Company A, B, C and D. There, a triangulation was carried out which consisted of interviews with people in leading positions, an employee survey at all companies was implemented and collection of documentation from the companies and their websites. Conclusion: In the survey, Company A, B, C and D have become examples of how the impact of digitalization looked for different companies and industries in terms of digital team leadership, work with performance management and organizational learning. The study showed that digitalization has greatly affected digital team leadership. On the other hand, the impact of digitalization in terms of work with performance management was not very significant as all companies have been working with digital tools and systems before. In terms of organizational learning, the study finally shows that digitalization has had an impact on the process of becoming a learning organization.

As an innovation Evidence-Based Practice (EBP) is designed as a tool for clinical problem solving. According to its theory of use EBP will bring a difference for policy makers, for professionals, for researchers and for service users. One question to be asked is whether EBP actually leads to the radical social change it is designed to accomplish. The aim of the study is to describe and analyse the outcome of the effort to establish EBP, with a focus on the case of social work in Sweden. The research questions are: What is EBP? Why are efforts made to establish EBP? What is the outcome of the EBP project? How can the outcome of the EBP project be explained? The case study was conducted on a critical realistic meta-theoretical ground with a focus on explanation of social change with an explicit actor-structure perspective. Methodologically, a narrative synthesis of studies was made. As a complement primary data were collected to fill empirical gaps. The state of things was described before and after the EBP-initiatives. Several helping theories – Kuhn’s theory of paradigm, program theory, neo-institutional theory and theory of diffusion – were used to analyse the empirically mapped outcome of the EBP project. The results show that the import of the original model of Evidence-Based Medicine (EBM) to social work is a part of a wider social movement in the helping and educational professions. The new model has influenced social work as a discipline, as a field of practice and as a field of policy. There are examples of full-scale implementations of EBP, although EBP has not reached a general status as daily practice. Some obstacles remain. The gradual adaption of EBP corresponds to criteria hold by Kuhn for a paradigm shift. Acceptance of the model has contributed to change the structure and function of social systems. At an organizational level, this change means on-going institutionalization. The innovation is influencing the way institutional actors conduct their work. Although the structural conditions have been optimal, the EBP-model has been debated with heat. The EBP-debate and policy-driven infrastructural efforts have brought a more in-depth examination of the model. So-called coercive, normative, and regulative isomorphisms were used to change organizations. The degree of institutionalization depended on the individuals and the organizations willingness and preparedness to change, to understand, and to put the model into practice. When actors used a less strict version of the original EBP model, the pace of cultural and institutional change slowed down.

As an innovation Evidence-Based Practice (EBP) is designed as a tool for clinical problem solving. According to its theory of use EBP will bring a difference for policy makers, for professionals, for researchers and for service users. One question to be asked is whether EBP actually leads to the radical social change it is designed to accomplish. The aim of the study is to describe and analyse the outcome of the effort to establish EBP, with a focus on the case of social work in Sweden. The research questions are: What is EBP? Why are efforts made to establish EBP? What is the outcome of the EBP project? How can the outcome of the EBP project be explained? The case study was conducted on a critical realistic meta-theoretical ground with a focus on explanation of social change with an explicit actor-structure perspective. Methodologically, a narrative synthesis of studies was made. As a complement primary data were collected to fill empirical gaps. The state of things was described before and after the EBP-initiatives. Several helping theories – Kuhn’s theory of paradigm, program theory, neo-institutional theory and theory of diffusion – were used to analyse the empirically mapped outcome of the EBP project. The results show that the import of the original model of Evidence-Based Medicine (EBM) to social work is a part of a wider social movement in the helping and educational professions. The new model has influenced social work as a discipline, as a field of practice and as a field of policy. There are examples of full-scale implementations of EBP, although EBP has not reached a general status as daily practice. Some obstacles remain. The gradual adaption of EBP corresponds to criteria hold by Kuhn for a paradigm shift. Acceptance of the model has contributed to change the structure and function of social systems. At an organizational level, this change means on-going institutionalization. The innovation is influencing the way institutional actors conduct their work. Although the structural conditions have been optimal, the EBP-model has been debated with heat. The EBP-debate and policy-driven infrastructural efforts have brought a more in-depth examination of the model. So-called coercive, normative, and regulative isomorphisms were used to change organizations. The degree of institutionalization depended on the individuals and the organizations willingness and preparedness to change, to understand, and to put the model into practice. When actors used a less strict version of the original EBP model, the pace of cultural and institutional change slowed down.