The aim of this thesis is to found out about what is a good treatment in the university library and what librarians can do to make the user happy. The study focused on the meeting between the doctoral student’s and the library staff, about how the doctoral student’s wanted to be treated. The study was carried out thorough a series of four qualitative interviews with doctoral student’s. The result I analyzed from the qualitative interviewers with theories. The result of this study showed that often appreciated by the user of librarians are friendly, smiles, have eye contact during the meeting and show that they are really interested in helping the user and have patience. As a result, I worked out my own model on the parts that some of them I thought were important regarding a correct user response. Then in the analysis I explain the parts in more detail.

Vom 21. bis 24. März 2006 wird in Dresden der 95. Deutsche Bibliothekartag stattfinden. Zur Einstimmung auf dieses Ereignis erinnert der "SLUB-Kurier" mit dieser Beilage an das bisher letzte Treffen der deutschen Bibliothekare in Dresden vor rund 70 Jahren.

Denna systematiska litteraturstudie presenterar, diskuterar och analyserar tidigare forskning om skolbibliotekets påverkan på elevers studieresultat och läsutveckling. Syftet med studien är att undersöka skolbibliotek och skolbibliotekariens arbete och den eventuella påverkan de har på elevers studieresultat och läsutveckling. Frågeställningarna fokuserar på samarbete mellan bibliotekarier och lärare, men även på betydelsen av skolbiblioteket som plats. Materialet som har använts är tio publikationer varav sju är forskningsöversikter och tre är empiriska studier. Publikationerna söktes fram via databaser och genom manuell läsning av litteraturlistor. Urvalet gjordes ut ifrån att materialet skulle vara publicerat tidigast 1990, skulle vara inriktat på skolbibliotek inom grundskolan och fokusera på bibliotekariens roll för elevernas studieresultat och läsutveckling samt samarbete med lärare. Materialet kategoriserades sedan in i ett sökschema. I resultatet framgår det att bibliotekariens roll är viktig i undervisningen och bidrar till elevers studieresultat. Majoriteten av forskningen säger att samarbete mellan bibliotekarie och lärare är en vital grund för att främja elevernas studieresultat. Hur skolbibliotekarier bidrar till elevers studieresultat framkom dock inte lika tydligt i de valda publikationerna.

The COVID pandemic changed life as we know it and transformed how we taught classes and acquired knowledge. And The ETSU Sherrod Library, with the help of Jonathan Wilson, Distance/ Online Service Coordinator addressed these challenges by developing The Personal Librarian (PL) program for students.

Technological advancements and digital tools have radically changed the professional profile of public librarians and yet little has been researched about the practical influence these changes have had on the digital competences that the professionals need in their daily work. The goal of the present paper is to examine which digital competences are required of the modern public librarian. A mixed-method research approach was adopted, based on content analysis of job advertisements retrieved from a Swedish context and semi-structured interviews with five currently employed librarians. A conceptual model was developed to allow a triangulation of results based on such different datasets. Results showed that the concept of digital competences is still defined in diffuse terms, often subjective to individual interpretations and strongly affected by the library’s size and user population. In spite of this, the professionals working in the public library sector clearly demand a minimum standard of digital skills and knowledge in all digital competences to be established. Such standard is needed both to perform daily responsibilities linked to the professional role of the public librarian and to the vital task of catering to the users’ needs.

This thesis examines the way cooperation between the schools and   school libraries are described in the library plans in 21 of the municipalities in Sweden. Our selection has been based on geographical spreading. Our used method in this thesis is a content analysis, where both qualitative and quantitative methods have been used. In Sweden, primary school is mandatory and nine years ago it also became statutory for every school to have a school library. The law also says that the principal/head of the school has a responsibility to make sure a collaboration is even possible. Our research also shows that the principal's/head of the schools role is vital for how the collaboration will work. He or she can demand the staff to start working together or arrange for them to be able to get time to plan together. A number of research shows that it’s important with a collaboration between the schools and school libraries, the collaboration can improve the students' study results. It also highlights how the library plan can act as an important strategic document for the libraries. We have used Patricia Monitel-Overalls TLC-models (Teacher-Librarian-Collaboration) for our analysis. In our results we found that both the teachers and librarians often wanted to have a collaboration. Still, not many did and the most common reasons were that none of them really knew what to expect or demand of each other. Another reason was that the picture of what a library can offer and help with was very old fashioned. In other words, they did not know everything a librarian can do or how much the library could help. In conclusion, the library plans need to be more direct with how the schools and school libraries are supposed to work together. That includes both the collaboration, how everyone can communicate and who’s in charge.

There are more and more expectations of research that it will be able to "solve" society's problems. Library and Information Science (LIS) is also expected to contribute. One of the current topics that has been important in LIS research in recent years is integration. For this reason, the aim of this thesis in Library and Information Science is to examine the role of library staff in strengthening the integration process for the target group of adult immigrants. The emphasis is on how relationships are created at interactions in public libraries and how libraries are used as an arena for integration. The theoretical framework is based in the integration model by Ager and Strang, their ten core domains of integration process, and Social Capital’s theory. The method used is qualitative interviews with 7 library staff members in seven public libraries in small to medium-sized cities in Sweden. The interviews were recorded, except one which was conducted via e-mail, and the content was analyzed using a thematic content analysis through the theoretical framework. The result of this study show the kind of interactions that occur which can affect society and the individual’s level of social inclusion. The result support the assertion that public libraries have an important role to play in strengthening the integration of immigrant groups into society. The thesis show that library staff are a strong resource when it comes to achieving social interactions, and that the relationships created at public libraries helps support integration.

Results in international tests that measure primary school students' reading comprehension have indicated reduced results. It has raised discussions about how Swedish school libraries can increase students' reading comprehension, reading interest and literacy. Increased understanding of this could contribute to improve Swedish students' school results. The purpose of this study was therefore to investigate whether the compulsory school library can contribute to stimulate students' interest in reading and developing their literacy. The method for conducting the study was based on data collection based on documents from government investigations into the work of the Swedish school library to develop school students' interest in reading, literacy and reading comprehension. Data analysis was carried out through thematization based on a theoretical model of reading in relation to democracy, narrative imagination, and creative reading. The result showed that the school library of the primary school can stimulate students' interest in reading and reading literacy through new and varied offerings of analogue and digital books, increased staffing of trained librarians, joint activities for reading aloud, campaigns and book voting, premises and equipment that benefits varied reading, generous opening hours with increased lending, closer collaboration between school libraries and schools and a more even distribution of resources between different school libraries. One conclusion was that all school libraries need to provide more adapted service for all students, regardless of differences in linguistic background, reading interest, reading literacy and geographical location in Sweden. It is a service that libraries need to provide in an increasingly digitalised society.

School librarians working with reading promotion daily meet challenges regarding literature and reading from students. This requires for school librarians to know how to handle these daily challenges. This thesis aims to examine what challenges boys and girls respectively express regarding the school librarians work with reading promotion. This thesis also aims to examine what strategies and/or practices school librarians apply to meet these challenges. Seven semi-structured interviews were carried out with school librarians working in Swedish public and private schools. The results were analyzed using the sociocultural perspective on learning by Roger Säljö. The conclusion shows that a few school librarians see differences in the challenges presented by boys in comparison to girls while the other school librarians don’t notice any specific differences in challenges. The conclusion also states that the strategies and practices applied depends on the challenges presented and that there are some common strategies and practices among the school librarians. Some of these strategies and practices include involving the students in the library and reading promotion work, book talks, and reading focused projects.

Att belysa folkbibliotekariens egna erfarenheter av det läsfrämjande arbete med läsande förebilder som metod är relevant för att få en djupare förståelse för vilken betydelse arbetssättet har för att främja barns och ungas läsning. Insikt om detta kan utgöra ett underlag för utvärdering av arbetssättet utifrån ett professionellt perspektiv och öka medvetenheten om metodens relevans. Det är en kvalitativ intervjustudie vars resultat är insamlat från fyra intervjuer med folkbibliotekarier som är verksamma inom samarbeten med läsande förebilder. För att tolka resultatet så använder studien två skilda teorier; Bourdieus teori om kulturell reproduktion och Banduras sociala inlärningsteori. Det framgick bland annat att läsande förebilder är en metod med stark tilltro och det fanns en uppfattning om att vuxna i barns vardag är betydelsefulla läsande förebilder. En läsande förebild är framförallt någon som barnet vill identifiera sid med. Filckor ansågs ha bättre förutsättningar att se sig själva som läsare, varvid en uppfattning var att målgruppen pojkar bör prioriteras i det läsfrämjande arbetet. Betoningen lades dock vid att flickor inte får glömmas bort. / To highlight the public librarian's own experience of working with reading role models as a type of reading promotion method is relevant when you to get a deeper understanding of the type of impact that the method has on children's and young adults reading. Insight into this can form a basis for evaluating the working method from a professional perspective and increase awareness of the method's relevance. It is a qualitative interview study whose results are collected from four interviews with public librarians active in collaborations with reading role models. To interpret the results the study uses two different theories; Bourdieu's theory of cultural reproduction and Bandura's social learning theory. Among other things, it emerge that reading role models is a method with strong trust and there was a perception that adults in children's everyday life are important reading role models. A reading role model is above all someone with whom the child wants to identify. Girls were considered to have better conditions to see themselves as readers, whereas one opinion was that the target group boys should be prioritized in the work to promote reading. However, emphasis was placed on the fact that girls must not be forgotten.