Titel: Är hållbarhet lönsamt? – En undersökning av cirkulära orsakssamband mellan hållbarhetsprestationer och lönsamhet Nivå: Examensarbete på Grundnivå (kandidatexamen) i ämnet företagsekonomi Författare: Clara Lundell och Jenny Olofsson Handledare: Jan Svanberg Datum: 2018 – januari Syfte: Hundratals forskare har studerat om ett företags engagemang i Corporate Social Responsibility (CSR) har positiv inverkan på dess lönsamhet, den finansiella prestationen (FP). CSR är inget kvantitativt mått och därför används begreppet Corporate Social Performance (CSP). De tidigare studierna har resulterat i varierande utfall och för att tydliggöra relationen mellan CSP och FP har ett fåtal forskare även undersökt FP:s effekt på CSP, vilket genererar en dubbelriktad relation. För att en gång för alla kunna förklara relationen mellan CSP och FP samt urskilja existensen av eventuellt dubbelriktade relationer mellan dem har vi delat in CSP i de tre dimensionerna miljö, den sociala dimensionen och företagsstyrning. Vi undersöker sedan om det existerar en god cirkel mellan dessa dimensioner och FP. Metod: Studien antar en positivistisk forskningsfilosofi med en hypotetisk-deduktiv ansats. Tidsperspektivet består av en longitudinell design som genomförts med data över tio år på 546 bolag över hela världen. Studien är enbart baserad på data av sekundär art och variablernas information har inhämtats från databasen Thomson Reuters Datastream. Datan har analyserats i de två statistikprogrammen SPSS och Stata. Resultat & slutsats: Resultatet ger bevis för att det existerar en positiv dubbelriktad relation mellan total CSP och FP samt mellan CSP-dimensionen företagsstyrning och FP. Företag som har en hög nivå av FP väljer att spendera mer på CSP, CSP-investeringar som i sin tur genererar högre nivå av FP, det existerar en god cirkel. CSP-dimensionen miljö och den sociala CSP-dimensionen visar negativa dubbelriktade relationer med FP. Examensarbetets bidrag: Studien ger bevis för att den positiva cirkeln mellan total CSP och FP tycks erhållas enbart genom CSP-dimensionen företagsstyrning. De andra två CSP-dimensionerna genererar negativa dubbelriktade relationer. Resultatet bidrar med värdefull teoretisk information avseende varför tidigare studier visat olika resultat för relationen mellan CSP och FP, men också praktiska bevis för hur CSP ska implementeras för att bli lönsam. Förslag till fortsatt forskning: Ett förslag till fortsatt forskning är att använda förmedlande variabler för att urskilja orsakssamband, att det verkligen är ökade CSP-aktiviteter som leder till ökat FP. Eftersom studien inte kan generaliseras till mindre bolag är ett andra förslag till framtida forskning att genomföra en liknande studie på sådana bolag. Vidare föreslår vi att en liknande studie genomförs men med en tidsförskjutning mellan variablerna för CSP-dimensionerna och FP för att se om ett annat resultat erhålls. / Title: Is sustainability profitable? – An examination of circular causation between sustainability performance and profitability. Level: Student thesis, final assignment for Bachelor Degree in Business Administration Author: Clara Lundell and Jenny Olofsson Supervisor: Jan Svanberg Date:  2018 – january Aim: Hundreds of scientists have studied companies commitment in Corporate Social Responsibility (CSR), if it has any positive effect on its profitability, the financial performance (FP). CSR is not a quantitative measure, and therefore the term Corporate Social Performance (CSP) is used. Previous studies have varying outcomes and to clarify the relationship between CSP and FP, a few researchers have also investigated FPs effect on CSP, which generates a bidirectional relationship between them. To explain the relationship between CSP and FP once and for all and to distinguish the existence of potentially bidirectional relationships between them, we have divided CSP into the three dimensions of environment, the social dimension and corporate governance. We then examine if a good circle between these dimensions and FP exists. Method: The study assumes a positivistic research philosophy with a hypothetical-deductible approach. The time perspective consists of a longitudinal design, implemented with ten-year data of 546 companies worldwide. The study is only based on data of secondary art and the variables information have been collected from the database Thomson Reuters Datastream. The data have been analyzed in two statistical programmes called SPSS and Stata. Result & Conclusions: The result gives evidence that positive bidirectional relationships between total CSP and FP, and CSP for corporate governance and FP, exists. Companies whom have a high level of FP choose to spend more money on CSP, CSP-investments in turn generates higher levels of FP, a good circle exists. The CSP dimension environment and the social CSP dimension show negative bidirectional relationships with FP. Contribution of the thesis: The study that we have done gives evidence that the entire positive circle between the total measure of CSP and FP appears to be obtained only through the CSP dimension corporate governance. This is when the other two CSP dimensions generated negative bidirectional relationships. The result gives valuable theoretical information as to why earlier studies have different results for the relationship between CSP and FP, but also practical evidence of how CSP should be implemented to become profitable. Suggestions for further research: One suggestion for further research is to use intermediary variables to separate causation and that it really is the increased CSP-activities that leads to increased FP. The study cannot be generalized to smaller companies, therefore a second proposal for future research is to do a similar study but on data obtained from these. Furthermore, we suggest that a similar study is made with a time-lag between the CSP dimensions and FP to see if it shows different results.

Food supply chains are dominated by multiple retailing companies with high market power. There is a raising concern about multiple retailers’ practicing in their relationships with suppliers. In some cases, multiple retailers may behave opportunistically against their suppliers. This could negatively impact suppliers’ operations, the whole chain’s competitiveness and in the long term even consumers’ welfare. Even though the issue is of high importance no studies have attempted to examine it empirically in the past. The aim of this study is to investigate potential multiple retailers’ opportunism in the supply chain in the Greek food sector. For this reason a conceptual model describing the creation of multiple retailers’ opportunism was developed. A combination of qualitative and quantitative research methods was applied in order to confirm the conceptual model. In-depth interviews with practitioners preliminarily confirmed the model and gave valuable contextual specific information. A large scale survey in a sample of 398 food suppliers gave significant results concerning multiple retailers’ opportunistic behaviors. Structural Equation Modeling was applied for data analysis. The study confirmed the developed model and showed that in some cases retailers may adopt opportunistic practices. Goal incompatibility between the exchange partners and suppliers’ dependence on their big customers are the most important factors creating opportunism. In addition, the study found that small suppliers and suppliers who compete with own brand products face higher levels of opportunism. Excessive payments to retailers, agreement violations and negotiation pressures are the three emerged underlying dimensions of retailers’ opportunism. The findings of the study can be used by suppliers for mitigating retailers’ opportunistic behavior and also for increasing their awareness concerning the requirements of such a relationship. In addition, retailers could obtain significant insights for the suppliers’ perceptions concerning their relationships. / Οι μεγάλες επιχειρήσεις λιανικής πώλησης έχουν αποκτήσει μεγάλη δύναμη και κυριαρχούν στις εφοδιαστικές αλυσίδες στον κλάδο τροφίμων. Αυτό έχει δημιουργήσει μία αυξανόμενη ανησυχία σχετικά με τις πρακτικές που ακολουθούν οι μεγάλες επιχειρήσεις λιανικής πώλησης στις σχέσεις τους με τους προμηθευτές. Κάποιες φορές οι επιχειρήσεις λιανικής πώλησης συμπεριφέρονται οπορτουνιστικά απέναντι στους προμηθευτές τους. Το γεγονός αυτό μπορεί να επηρεάσει αρνητικά την λειτουργία των προμηθευτών, την ανταγωνιστικότητα όλης της εφοδιαστικής αλυσίδας και μακροπρόθεσμα την ευημερία του καταναλωτή. Αν και το συγκεκριμένο ερευνητικό αντικείμενο είναι ιδιαίτερα σημαντικό δεν έχουν πραγματοποιηθεί εμπειρικές μελέτες που εστιάζουν σε αυτό. Στόχος της παρούσας μελέτης είναι να διερευνήσει τον πιθανό οπορτουνισμό των επιχειρήσεων λιανικής πώλησης στην εφοδιαστική αλυσίδα στον κλάδο τροφίμων στην Ελλάδα. Για το σκοπό αυτό αναπτύχθηκε ένα ερευνητικό μοντέλο που περιγράφει την δημιουργία οπορτουνισμού από την πλευρά των μεγάλων επιχειρήσεων λιανικής πώλησης. Για την εξέταση και επιβεβαίωση του ερευνητικού μοντέλου χρησιμοποιήθηκε ένας συνδυασμός ποιοτικών και ποσοτικών ερευνητικών μεθόδων. Αρχικά διεξήχθησαν συνεντεύξεις σε βάθος με στελέχη επιχειρήσεων τροφίμων οι οποίες επιβεβαίωσαν το μοντέλο σε πρώτη φάση και έδωσαν σημαντικές πληροφορίες σχετικά με τις σχέσεις προμηθευτών-επιχειρήσεων λιανικής πώλησης στην Ελληνική αγορά. Επιπλέον, πραγματοποιήθηκε μεγάλης κλίμακας έρευνα δημοσκόπησης σε 398 προμηθευτές τροφίμων από την οποία προέκυψαν σημαντικά αποτελέσματα σχετικά με την οπορτουνιστική συμπεριφορά των επιχειρήσεων λιανικής πώλησης. Τα δεδομένα της έρευνας δημοσκόπησης αναλύθηκαν με τη χρήση Μοντέλου Δομικών Εξισώσεων. Η μελέτη επιβεβαίωσε το ερευνητικό μοντέλο που αναπτύχθηκε και έδειξε ότι σε μερικές περιπτώσεις οι επιχειρήσεις λιανικής πώλησης μπορεί να υιοθετήσουν οπορτουνιστικές πρακτικές. Η ασυμφωνία στόχων μεταξύ των συνεργατών και η μεγάλη εξάρτηση των προμηθευτών από τις επιχειρήσεις λιανικής πώλησης είναι οι πιο σημαντικοί παράγοντες δημιουργίας οπορτουνισμού. Επιπλέον, τα αποτελέσματα έδειξαν ότι οι μικρότεροι προμηθευτές και οι προμηθευτές που ανταγωνίζονται προϊόντα ιδιωτικής ετικέτας αντιμετωπίζουν υψηλότερα επίπεδα οπορτουνισμού. Υπερβολικές πληρωμές προς τις επιχειρήσεις λιανικής πώλησης, παραβίαση μέρους των συμφωνιών και διαπραγματευτικές πιέσεις είναι οι βασικές διαστάσεις των εξεταζόμενων πρακτικών. Τα αποτελέσματα της μελέτης μπορούν να χρησιμοποιηθούν από τους προμηθευτές ώστε να αμβλύνουν την οπορτουνιστική συμπεριφορά των επιχειρήσεων λιανικής πώλησης αλλά και για να αυξήσουν την γνώση των προμηθευτών σχετικά με τις απαιτήσεις που παρουσιάζουν οι εμπορικές σχέσεις με μεγάλους πελάτες. Τα ευρήματα της μελέτης είναι ιδιαιτέρως χρήσιμα και για τις επιχειρήσεις λιανικής πώλησης οι οποίες μπορούν να αποκτήσουν σημαντικές πληροφορίες σχετικά με τις αντιλήψεις των προμηθευτών για τις εμπορικές σχέσεις τους.

This thesis consists of two central Parts. Part 1 examines the extent to which an agent s transaction-specific investments (TSIs) in a customer relationship increase his/her concerns for opportunism by his/her own co-workers. Thus, unlike prior research in marketing that examines opportunism by the recipient of TSIs, I show that agents become concerned with opportunism by non-recipients of TSIs. I then introduce novel moderators that shape the relationship between TSIs and concerns for internal opportunism. Importantly, I also show that in response to concerns for internal opportunism, agents will engage in internal safeguarding behaviors. Notably, unlike external safeguards between firms which tend to benefit firms (e.g., relational norms), I show that internal safeguarding has a deleterious effect on performance. I test the set of hypotheses with data collected from two sources: account managers and their supervisors. In Part 2, I advance the emerging view on customer solutions by simultaneously examining the networks within and between selling and buying teams involved in the development and deployment of complex customer solutions. Such a concurrent within-and-between perspective helps to bridge research on buying and selling teams, which prior research tends to examine only in isolation of each other. This research also extends the literature by showing how within-team network characteristics interact with between-team network characteristics to affect solution effectiveness. Notably, I advance the literature by moving beyond firm-level and individual-level dyads to team-level dyads and introduce a new network characteristic mirrored ties to help our understanding of the interactions between these dyads. I develop my hypotheses in the context of a sales team selling a complex customer solution to a buying team and test the hypotheses using an innovative, picture-based conjoint field experiment from 233 purchasing managers.

Le genre Aeromonas regroupe des bactéries ubiquitaires vivant essentiellement dans les environnements hydriques. Ces pathogènes opportunistes de l’homme et de nombreux animaux possèdent un large répertoire de facteurs associés à la virulence. Bien que des pathotypes aient été proposés et que certaines espèces semblent plus fréquemment isolées en clinique humaine et vétérinaire, leur pouvoir pathogène demeure mal compris, notamment en raison du faible nombre d’études fonctionnelles et du manque d’investigations tenant compte de la diversité génétique et de la complexité des comportements biologiques du genre Aeromonas.Nous avons émis l’hypothèse que chez un pathogène opportuniste d’origine environnementale aussi polyvalent et ubiquitaire qu’Aeromonas, la structuration en complexes d’espèces avec une remarquable diversité génétique/génomique des populations, le polymorphisme des facteurs de virulence et les interactions au sein de communautés « pathogènes » puissent être des facteurs d’adaptation au comportement pathogène. Afin de vérifier cette hypothèse, nous avons étudié i) la diversification au sein d’un complexe d’espèces, « A. media », utilisé comme modèle au moyen d’une étude de population intégrant la génétique et la phylogénie multilocus, les mécanismes d’évolution, la génomique comparative mais également les données phénotypiques, de modes de vie et d’habitats et, ii) la patho-génomique de facteurs de virulence reconnus (aérolysine, entérotoxines thermostable et thermolabile, exotoxine A, protéase à sérine, composants et effecteurs du système de sécrétion de type III, et flagelline latérale) pour une population représentative de la diversité des espèces actuellement connue dans le genre (30 espèces) et iii) le comportement pathogène in vivo (modèle Caenorhabditis elegans) et in vitro (cytotoxicité et cytoadhésion, production de biofilm, motilité) et la signalisation intercellulaire (quorum-sensing de type I) à l’échelle de populations impliquées dans les aéromonoses mixtes (5% des aéromonoses humaines) définies par l’isolement d’au moins 2 clones distincts d’Aeromonas.Le phénomène de spéciation décrit avec l’exemple du complexe A. media, agrégeant 3 espèces génomiques, démontre qu’Aeromonas possède une structure de population en complexes d’espèces dont la diversité génétique et génomique ainsi que les modes d’évolution (mutations et recombinaisons) révèlent divers potentiels adaptatifs et patho-adaptatifs associés à l’émergence de lignées. Au sein du complexe A. media, l’espèce A. rivipollensis semble plus adaptée à un mode de vie associé à des hôtes et possède des gènes spécifiques de résistance à des stress environnementaux. Aeromonas possède de nombreux facteurs de virulence présentant diverses histoires évolutives. Certains montrent une phylogénie dépendante de l’évolution du core-génome, suggérant l’implication de ces gènes dans des processus de spéciation en relation avec l’adaptation à diverses niches. L’étude des performances de PCRs de virulence a révélé des insuffisances majeures dans la sensibilité des méthodes évaluées principalement liées au polymorphisme génétique des facteurs de virulence. Nous avons également montré que des populations mixtes d’Aeromonas isolées d’échantillons cliniques pouvaient modifier le déroulement de l’infection en modèles in vivo et in vitro probablement par mécanisme de coopération ou de compétition avec mise en jeu de signaux de communication cellule-cellule.L’importante complexité d’Aeromonas retrouvée à travers la structure de population, le polymorphisme des facteurs de virulence et les comportements de multicellularité sont autant de facteurs potentiels d’adaptation au comportement infectieux qui permettent d’expliquer au moins en partie les difficultés rencontrées dans l’élucidation de pouvoir pathogène de ces bactéries. / Aeromonas groups ubiquitous bacteria mainly living in aquatic environments. These opportunistic pathogens for human and numerous animals have a large repertoire of virulence-associated factors. Although pathotypes were proposed and despite some species are more frequently isolated in human and animal infections, their pathogenicity is still poorly understood, mostly because very few comprehensive functional studies are available and because investigations taking into account the genetic diversity and the biological complexity within the genus are lacking.We assumed that for an opportunistic bacterial pathogen of environmental origin as versatile and ubiquitous as Aeromonas, the population structure in complex of species, the outstanding genetic/genomic diversity, the polymorphism of virulence factors and the interactions within pathogenic populations can act as factors driving the adaptation to a pathogenic behaviour. To test this hypothesis, we studied i) the diversification within “A. media”, a complex of species used as a model by a population study that included multilocus genetics, phylogenetics, evolutionary features, comparative genomics, as well as phenotypics, lifestyle and habitat ii) the patho-genomics of well-known virulence factors in aeromonads (aerolysin, thermolabile and thermostable enterotoxins, exotoxin A, serine protease, components and effectors of type III secretion system, and lateral flagellin) in a population that is representative of the known taxonomic diversity in the genus (30 species) and iii) the pathogenic behaviour using an in vivo model (Caenorhabditis elegans), an in vitro model (cytotoxicity, cytoadhesion, biofilm production, motility), and intercellular signals production (type I quorum-sensing) for populations involved in mixed aeromonosis, i.e. 5% of human aeromonosis defined by the isolation of at least 2 distinct clones.The phenomenon of speciation described in the complex “A. media” that aggregates 3 genomic species demonstrates that Aeromonas harbours a population structured in complexes of closely related species whose genetic and genomic diversity, as well as evolution mode (mutations and recombinations) reveal a wide adaptative and patho-adaptative potential linked to lineage emergence. Among the complex “A. media”, the species A. rivipollensis seems to be more adapted to a host-associated lifestyle and harbours specific genes for the resistance to environmental stress. Aeromonas has a wide range of virulence-associated genes, which presented diverse evolutive history. Some of them display a phylogeny linked to the core-genome evolution. These results suggest that these genes are involved in speciation processes probably related to niches adaptation. The evaluation of performances of virulence PCRs revealed major lacks of sensitivity of tested methods mainly due to the genetic polymorphism of the virulence factors. By using in vivo models and in vitro models, we also showed that Aeromonas mixed populations recovered from clinical samples could change the course of infection, likely through a cooperative or competitive mechanism that involves cell-to-cell signalling.The high complexity of Aeromonas results from its population structure, virulence factors polymorphism and multicellular behaviours. They are all putative adaptation factors to a pathogenic behaviour that may explain at least partially the difficulties encountered to elucidate pathogenicity of these bacteria.

Рассматриваются факторы и специфические формы проявлений трудового оппортунизма персонала дошкольной организации, дана характеристика особенностей рынка дошкольного образования, проведен анализ рынка труда педагогических кадров Свердловской области, выявлены проблемы управления в ДОО, которые могут стать основаниями для возникновения оппортунистического поведения персонала, определены механизмы преодоления. Теоретические выводы, содержащиеся в работе, могут служить обоснованием принципов построения программы мероприятий по управлению оппортунистическим поведением персонала дошкольной организации. / The article considers the factors and specific forms of labor opportunism of staff in pre-school organization, describes the features of the pre-school education market, analyzes the labor market of pedagogical personnel in the Sverdlovsk region, identifies management problems in pre-school organizations that can become the basis for the emergence of opportunistic behavior of staff, identifies the causes of their occurrence, and develops measures to overcome them.

Bakgrund: Utbredningen av dolda indexfonder har visat sig starkt relaterat till ett lands regelverk och avsaknad av konkurrens på fondmarknaden i form av uttalade indexfonder (Cremers et al. 2013). Då Sverige är ett av de länder som placerar sig i topp vad gäller utbredning av dolda indexfonder (Cremerset al. 2013), är detta remarkabelt med tanke på att Sverige har ett effektivt och välfungerande juridisktsystem (Heritage Foundation 2016). Detta har föranlett oss att undersöka förekomsten av doldaindexfonder i Sverige, samt identifiera och analysera möjliga orsaker till val av aktivitetsgrad utifrånsåväl yttre som inre faktorer. Syfte: Uppsatsen syfte är att med anledning av att det framkommit att dolda indexfonder är vanligt förekommande på den svenska fondmarknaden, undersöka aktivitetsgraden i svenska aktiefonder, samt identifiera och analysera möjliga orsaker till val av aktivitetsgrad. Genomförande: Studien genomförs med ett kvantitativt angreppssätt för att möjliggöra ett statistiskt säkerställt resultat kring aktiviteten på den svenska fondmarknaden. Aktivitetsgraden på den svenskafondmarknaden mäts, genom active share, för att sedan ligga till grund för tester angående hur olika karaktärsdrag påverkar en fonds aktivitet. Avslutningsvis undersöks hur studiens resultat kan kopplas till de spelregler som gäller på den svenska fondmarknaden. Slutsats: Studiens resultat visar på att drygt hälften, 52 %, av de påstått aktivt förvaltade fonderna under mätperioden 2005-2015, i själva verket är att betrakta som dolda indexfonder. Resultatet visar dock också på att det under mätperioden skett en kraftig förbättring av fonders aktivitetsgrad, samt att fler fonder förvaltas aktivt på den svenska marknaden. Fondens inriktning, såväl som om fonden är förvaltad av en storbank, har en signifikant negativ påverkan på fondens aktivitet. Det kan till stor del förklaras av att rådande regelverk och den svenska aktiemarknadens storlek, indirekt uppmuntrar fonder till en lägre aktivitetsgrad. / Background: The existence of closet index funds has been shown highly correlated to regulations andcompetition of explicit index funds on a market (Cremers et al. 2013). Despite its strong regulations andpresence of explicit index funds, studies have shown that Sweden has a high amount of closet indexfunds. This fact has led to our interest in examining the presence of closet index funds on the Swedish market, and to try to identify and analyze potential characteristics of a fund that affect its choice ofactivity rate. Aim: The aim of the study is, by reason of the proven high presence of closet index funds on the Swedish market, to examine the activity rate within the funds, and to identify and analyze potential characteristics that affects it. Completion: The study is conducted through quantitative research. The activity rate of the fund marketis measured through active share and then analyzed for how different characteristics influence the funds activity rate. Eventually the results of the study are being analyzed for if and how they are concatenated to the rules of the Swedish fund market. Conclusion: The result of the study shows that 52 % of the predicated actively managed funds were actually proven to be closet index funds. However, the result also shows that the degree of active share has generally risen, and that more funds are being actively managed in Sweden. The alignment of the fund, as well as if the fund is managed by a major bank, are proven to have a significant negative impactof the activity of the fund. This negative relationship is largely linked to the regulations as well as the size of the Swedish stock market, which creates incentives for low activity of the funds.

Le concert européen est souvent perçu, du moins pour les années 1871 à 1890, comme l’œuvre indéniable du Chancelier allemand Otto von Bismarck et des grands hommes politiques de son temps. La politique dite bismarckienne a effectivement connoté la plupart des interactions entre pays rivaux de l’époque, particulièrement entre la France et l’Allemagne. Son incidence sur la politique française est telle qu’elle en affecte les politiques intérieure et extérieure. Les républicains opportunistes adopteront vis-à-vis de la politique bismarckienne une attitude pragmatique leur permettant, de 1878 à 1885, de recouvrer leur rôle d’antan, ainsi que d’encadrer un fort sentiment nationaliste. S’il est souvent reproché aux opportunistes d’avoir préféré le momentané au planifié, il nous semble que la politique des gouvernements Ferry, Gambetta, Waddington et Freycinet réussit au contraire à tirer habilement son épingle du jeu bismarckien. Familiers du caractère éphémère de ce jeu, les opportunistes ont su y trouver des avantages, assurer à la France le recouvrement d’une position diplomatique de choix et l’acquisition de nouveaux territoires coloniaux, tout en préservant une certaine indépendance face au Chancelier. / The European concert is often perceived, at least from the 1871s to 1890, as the unmistakable work of the German Chancellor Otto von Bismarck and the major politicians of his time. The said Bismarckian policy effectively influenced most of the interactions between opposing parties, particularly between France and Germany. Its bearing on the French policy is such that it affects home and foreign policies. The opportunist republicans will personify this ambiguous reaction to new German giant. A pragmatic attitude allows them, between 1878 and 1885, to recover their former role as well as to guide a strong nationalist feeling. If the opportunists are often blamed for having preferred the short term, the governments of Ferry, Gambetta, Waddington and Freycinet governments managed to handle Bismarckian policy skilfully. Familiar with its ephemeral character, opportunist governments knew how to find advantages, insure that France recover its diplomatic position and acquire new colonial territories while protecting a certain independence vis-à-vis the Iron Chancellor.

Les opérateurs de marchés sont des experts talentueux individualistes et opportunistes qui interviennent sous contrainte de temps dans un environnement centré sur la performance où l’argent et le risque constituent, outre le nerf de la guerre, une préoccupation de chaque instant. Dans ce jeu d’acteurs visant la croissance absolue mais dont les intérêts divergent parfois, quelle est la place du management ? Ce travail s’appuie sur un cadre théorique qui s’articule autour de la sociologie des professions et de la sociologie de la traduction ainsi que de la théorie des parties prenantes. Il mobilise également des théories relatives à la culture de la performance (Competing Value Framework de Quinn), au contexte de risque, d’incertitude et de crise (théorie des jeux), au management d’experts talentueux, individualistes et opportunistes (théories du management et compétition), aux relations à l’argent (théorie de l’action raisonnée et théorie de l’action située). Sur le plan théorique, nos apports sont de deux ordres : nous conjuguons sociologie de la traduction et théorie des parties prenantes ; nous abordons la compétition sous un angle non plus inter-organisationnel mais plutôt intra-organisationnel. L’enquête terrain s’articule autour d’une phase exploratoire (feedbacks de 70 managers ayant bénéficié de formations au management et 15 entretiens exploratoires) permettant la construction d’un questionnaire qui a trouvé écho auprès de 37 managers répondants. L’analyse des données obtenues prend la forme d’un codage à visée théorique réalisé avec l’aide du logiciel NVivo. Nos apports pour le terrain résident en une meilleure compréhension des règles du jeu et en la préconisation de remettre l’Humain au coeur du système, par des actions de développement des managers et de partage des bonnes pratiques ou par l’accès à l’actionnariat pour les managers (voire les collaborateurs clefs). / Market operators are individualistic and opportunistic talented experts involved under time pressure in an environment focused on performance, where money and risk are, in addition to the sinews of war, a constant concern. In this game, where all players focus on absolute growth but whose interests sometimes diverge, what is the role of management? This research study is based on a theoretical framework that focuses on the sociology of professions, the ANT (Action Network Theory) and the stakeholder theory. It also mobilizes theories related to the culture of performance (Competing Value Framework, Quinn), the context of risk, uncertainty and crisis (game theory), the management of individualistic and opportunistic talented experts, (management theories and competition), relationships to money (theory of reasoned action and theory of situated action). On the theoretical side, our contributions are twofold: we combine ANT and stakeholder theory, we address competition with an intra-organizational rather than an inter-organizational angle The field survey is based on an exploratory phase (feedback from 70 managers who received training sessions in management and 15 exploratory interviews) to build a questionnaire answered by 37 managers. Data are analyzed through a theorical coding process with the help of NVivo software Our contribution for the professionals is a better understanding of the rules and the recommendation to place People in the heart of the system, by developing management skills, sharing best practices or encouraging shareholding for managers (or key people).

A travers cette thèse, notre objectif de départ a été de comprendre en quoi l'atteinte des objectifs sociaux des PPP dépend des mesures prises par les gestionnaires publics dans le cadre de l'exercice de leurs rôles et responsabilités en matière de contrôle.C'est pourquoi il a été question pour nous de comprendre comment les pouvoirs publics au travers des dispositifs institutionnels et contractuels ont exercé ce rôle de contrôle sur le partenaire privé. Sur la base d'une telle orientation, il a été souscrit aux méthodes qualitatives notamment à l'étude de cas pour appréhender le contrôle dans les PPP. Sur l'institutionnalisation des axes comme la prise en compte de toutes les parties prenantes, les différences d'objectifs, les rôles et responsabilités, l'absence de hiérarchie ont été tour à tour analysés. Ce qui a permis d'en faire des préalables des PPP. S'agissant de la contractualisation, il a fallu s'intéresser aux modèles de contrôle qui étaient basés sur la nécessité d'apporter des corrections au système, et sur ceux qui créent les conditions d'imputabilité. En conclusion de ce point, il apparaitra que les contrats devraient s'appuyer sur des éléments de performance. Enfin, sur le traitement des divergences entre partenaires les différences d'objectifs, de valeurs et de caractéristiques, l'opportunisme des partenaires surtout privés, la nécessité d'une alliance et d'une coopération, le pragmatisme des partenaires ont été mis en avant. Autrement dit dans les PPP, il est nécessaire de procéder au management de telles divergences. / Through this PhD thesis, our initial objective was to understand the control exercised by the government on their private partners in the Public-Private Partnerships. This was necessitated by the differences in objectives of the partner institutions and their different characteristics.This is why it has been the question for us to understand how the authorities through the institutional and contractual arrangements exercised this role of control over the private partner.On the basis of such an approach, it was subscribed to qualitative methods including case study to understand the control on the PPP.On the institutionalization, axis such as the inclusion of all the stakeholders, the differences in objectives, the roles and responsibilities, the lack of hierarchy were alternately analyzed. This allowing to make them prerequisites to PPPs.With respect to contracting, we had to look at the control models which were based on the need to correct the system and on those which create the conditions of accountability. To conclude this point, it will appear that contracts should be based on elements of performance.Finally, on the treatment of the differences between partners, the differences in goals, values and characteristics, the opportunism of partners especially the private ones, the need for an alliance and cooperation, the pragmatism of partners have been highlighted. In other words in the PPP, it is necessary to manage such differences.

Este estudo trata da informação que permeia os contratos e de sua aplicação ao contrato de seguro, da perspectiva do Direito e da Economia, ciências sociais que se complementam, porque aplicadas à mesma realidade, que será mais fielmente retratada se analisada sob ângulos diferentes, mas correlatos. Perquirindo a função da informação no contrato, constata que, se concernente a elemento essencial deste, a ele adere, passando a integrá-lo, o que determina sua importância nesse contexto e indica o regime jurídico que lhe deve ser aplicado. A investigação da distribuição da informação entre os contratantes e dos efeitos eventualmente nocivos da assimetria informacional, como o incentivo ao oportunismo, o aumento dos custos de transação e a obtenção de ganhos indevidos do contrato, induz à discussão dos critérios orientadores da disciplina jurídica da informação no âmbito contratual. A despeito da utilidade dos padrões para disciplinar condutas não alcançadas pelas regras, este estudo aponta que a boa-fé, em razão de suas idiossincrasias, não é padrão eficiente para reger a informação nos contratos, devendo ficar relegada à função residual. A aplicação do dever de informar com o objetivo de impor às partes transparência e veracidade conferiria mais objetividade e operacionalidade ao regime da informação nos contratos. Mas, a despeito da questionável eficiência da boa-fé como indutora da troca de informações entre as partes, foi o padrão de conduta escolhido pelo sistema jurídico para balizar a interação dos contratantes. Devido às peculiaridades do contrato de seguro, e à nocividade dos efeitos da assimetria informacional neste contexto, exige-se dos contratantes a máxima boa-fé. Se a regra é a máxima transparência e a absoluta veracidade, deverá ser restritiva a interpretação de eventuais exceções. Como a informação se prende ao cerne da operação econômica subjacente, afetando o cálculo do risco e a fixação do prêmio, e consequentemente, a mutualidade, diz respeito à função e à finalidade do instituto. Por isso, a interpretação condescendente de eventuais omissões ou distorções de informação relevante afrontaria o princípio da máxima boa-fé, que não pode ser mitigado, sob pena de comprometer o equilíbrio do contrato e afetar sua finalidade sócio-econômica. O estudo demonstrou a inadequação do tratamento da informação em relação ao substrato econômico do contrato de seguro, especialmente no que concerne à exigência de comprovação da má-fé nas omissões e distorções da verdade pelo segurado. Criticou também a aplicação dogmática da presunção da boa-fé, que reverte ao segurador o ônus da prova da má-fé do segurado, anulando o efeito sancionador da imposição do dever de informar. / The purpose of this dissertation is to analyze the importance of information in contract law, the disclosure duties and its application to insurance contracts, from legal and economic perspectives. Since Law and Economics are social sciences applied to the same environment and are mutually complementary, this bifocal approach leads to a more accurate portrait of reality seen from different but correlated points of view. The analysis of the role of information reveals that if it concerns the contract essential element, it becomes part of it and determines the legal rules that should be applied to it. The inquiry of information distribution patterns shows that it can eventually bring about detrimental effects which induce the discussion of the criteria underlying the legal regime of information in contract law. Asymmetric information can be harmful if it encourages opportunism, increases transaction costs and grants one party undue gains from the contract. In spite of the usefulness of standards to regulate conducts not reached by rules, this study shows that good faith, due to its idiosyncrasies, is not an efficient standard to govern information in contracts. Thus, it should be assigned a residual function. The application of the duty to inform with the purpose of imposing full disclosure and accuracy to the parties ensures more objectivity to the information regime in contracts. However, good faith was the standard chosen by the legal system to rule the parties interaction, despite its recognized inefficiency to induce information exchange among agents. Due to the particular features of the insurance contract, and to the harmful effects of informational asymmetry in this context, law imposes the parties a higher standard of good faith. If the legal standard is the utmost good faith, eventual exceptions to this pattern should be restrictively interpreted. Since information is connected with the economic mechanism of the insurance contract because it affects risk and premium evaluation, it is strictly related to the function and purpose of the contract. Therefore, condescending interpretation of nondisclosure, misrepresentation and fraud would violate the principle of utmost good faith. Its mitigation will affect the contract balance and its economic and social purposes. This dissertation demonstrates the inadequacy of the information legal regime, especially regarding the requirement of proving bad faith related to nondisclosure, misrepresentation or fraud. It also criticizes the dogmatic application of the presumption of good faith that lays upon the insurer the burden of proving bad faith of the insureds conduct, nullifying the sanctioning effect of the imposition of the duty to inform.