The concept of formal networks is widely spread and appreciated as a way of building long-term relationships and creating value for the company. Value contains a number of different meanings and can therefore be valued differently by different people and businesses. This thesis focus on micro companies and how they create value through formal business networks. The thesis is all through divided into four different themes; networking, intentions, values and problems with formal networks. The themes are focusing on both aspects from theory and our seven respondents. The data collected through theories as well as interviews with members and former members has given a conclusion of what is most important while being in a formal network. The respondents had different views on what exactly they wanted to get out of being active in business networks. Overall we got a clear picture of the importance of goals, dedication, curiosity, loyalty, trust and preparation while attending a formal network.

Problem: Companies are becoming more active in social media. They usechannels such as Facebook, to communicate and interact with theirenvironment. In connection with this, companies must also be prepared todeal with crises in social media. Previous research shows no clear guidelineson how companies can work in social media to prevent crises. Purpose: The purpose of this qualitative study is to examine how companiesin the communications industry can work with Facebook to prevent crises.We hope that our study can provide new perspectives and guidance on howcompanies can work with emergency communication for prevention. Methodology: We used a qualitative research to arrive at our results. Thismeant we got an insight into the complex world that companies are workingin. We interviewed six companies working in the communications industry.The material has been analyzed and reviewed in accordance with acceptedpractices. Conclusions: By analyzing the empirical material, we found out manyinteresting results. The results show that the companies we investigated arenot working to prevent crises in social media to any great extent. They ratheruses social media for marketing and commercial purposes. Companies needto develop strategies that can prevent crises from occurring

Zimmerman, Joanna (2021). ”För då slipper jag ligga efter”. Specialpedagogprogrammet, Institutionen för skolutveckling och ledarskap, Lärande och samhälle, Malmö universitet, 90 hp. Studien strävar efter att ge nya perspektiv för skolnärvaro samt närma sig ett problematiserande kring skolan och den digitala samtiden. Syftet med studien är att undersöka om - och i så fall på vilka sätt - digitala undervisningsformer och distansundervisning leder till ökad närvaro för elever med problematisk skolfrånvaro i grundskolan. Ett sociokulturellt perspektiv med inslag av systemteori ligger som grund för arbetet och studien har utförts med mixade metoder då det förkommit enkäter i en förstudie som sedan har utmynnat i semistrukturerade intervjuer med viss skriftlig insamling. Resultatet av studien visar att det är varierande typer av bemötande och insatser som gör sig gällande i skolors ansats att öka närvaron hos elever med problematisk skolfrånvaro. Specialpedagogen torde ses som en naturlig samordnare i systemet skola vilken samarbetar och samverkar med både innevarande och utomstående professionalitet inom social, psykosocial och digital samverkan och organisation. Forskning (Skolinspektionen 2017) visar att det inte finns någon riktig samordning och hållbarhet i förhållande till problematisk skolfrånvaro. De åtgärder och aktiviteter som hittills har dokumenterats har visat en splittring i verksamheters försök att nå fram med relation-/ och motivationsskapande aktivitet för att nå en större känsla av sammanhang och delaktighet hos eleven, samt gynna relationer till lärare, elever och skolmiljö. / Zimmerman, Joanna (2021).  "Then I do not have to lag behind".  Special Education Program, Department of School Development and Leadership, Learning and Society, Malmö University, 90 credits. The study strives to provide new perspectives for school attendance and to approach a problematic approach to school and the digital age. The purpose of the study is to investigate whether - and if so in what ways - digital teaching methods and distance education lead to an increased attendance for students with problematic school absenteeism in primary school. A socio-cultural perspective with elements of systems theory is the basis for the work and the study has been carried out with mixed methods as there have been surveys in a feasibility study which has then resulted in semi-structured interviews with some written collection. The results of the study show that there are varying types of treatment and efforts that apply in schools' efforts to increase the attendance of students with problematic school absenteeism. The special educator should be seen as a natural coordinator in the school system who collaborates with both current and external professionalism in social, psychosocial and digital collaboration and organization. Research (Skolinspektionen 2017) shows that there is no proper coordination and sustainability in relation to problematic school absenteeism. The measures and activities that have been documented so far have shown a fragmentation in companies' attempts to achieve relationship / and motivation-creating activity to achieve a greater sense of context and participation in the student, as well as promote relationships with teachers, students and the school environment.

Inom socialtjänsten används allt mer standardiseringsmanualer och bedömningsmodeller i socialt arbete samtidigt som forskning visar att relationen är en grund och en förutsättning för allt klientarbete. Det finns antydan till att relationen mellan klient och socialarbetare blivit mer administrativ och juridisk till följd av strukturella krav. Det finns därför ett behov av att undersöka hur kraven på standardiseringsmanualer påverkar klienterna och relationen mellan klient och socialsekreterare. Syftet med denna studie är att undersöka socialsekreterarens uppfattningar om relationens betydelse i det sociala arbetet samt om standardiseringsmanualer har en påverkan på relationen mellan socialsekreterare och klient. Studien har utgått från en kvalitativ ansats och som datainsamlingsmetod använt semistrukturerade intervjuer. Resultatet visar bland annat att en god relation mellan socialsekreterare och klient är betydelsefull för socialt arbete. I resultatet framkommer också att standardiseringsmanualer, trots att de är viktiga, påverkar möjligheterna att skapa en god relation. / The social services use of standardization manuals and assessment models are increasing at the same time as research shows that the relationship is the foundation and a prerequisite for all client work. There is a hint that the relationship between client and social worker has become more administrative and legal as a result of structural requirements. Therefore there is a need to study how the requirements for standardization manuals affect clients and the relationship between client and social worker. The purpose of this study is to examine the social secretary's perceptions of the relationship's importance in social work and whether standardization manuals have an impact on the relationship between social worker and client. The study was based on a qualitative approach where semi-structured interviews was used as data collection method. The results show, among other things, that a good relationship between social workers and client is significant for social work. The results also show that standardization manuals, despite being important, affect the opportunities to create a good relationship.

As it has become increasingly important in the sports world for organizations to try to raise capital, sponsorship has become more significant. As a result, the sports associations receive the financial assets they need from the companies and in exchange, the companies receive exposure in return for example. There has been a discussion as to whether this exposure really affects companies and whether it is really possible to measure its effect. The purpose of the study is to identify how companies proceed when evaluating the effect of sponsorship and what their goals and requirements are for the sports clubs or sporting events they sponsor. The study will also identify whether there are certain factors that affect companies when choosing a sports organization that they choose to sponsor. The essay is limited in such a way that the sponsorship will be seen from the companies' perspective and not take into account how the sponsorship object views this marketing tool. Another limitation is that the study will only deal with companies that sponsor sports organizations or sporting events because sport is something that represents unique values. These unique values are explained in the essay. A qualitative research strategy has been applied in the form of qualitative semi-structured interviews. To analyze the phenomenon, the theoretical frame of reference consists of the A-ERIC model, the SMART-model and Brand Equity. Evaluating the effect of sponsorship proved to be complex for companies. Although companies set clear goals and used different evaluation models, it could only be measured to a certain extent. There was a small difference between the companies' goals and requirements with sponsorship, where some focused more on the sports organizations taking social responsibility, like the companies themselves. Others claimed that relationship building within the sports network was of the utmost importance. One factor in choosing a sports organization was that some companies wanted to feel an added value with the sponsorship, and some wanted a local connection to the sports association.

Summaries in Afrikaans and English / This research has shown that young people of different cultural groups have had and still have limited contact due to the history of our country. This contributed to the fact that there were, and still are, very few opportunities to build relationships. An introductory chapter in which the research methodology is explained, is followed by a discussion utilizing recent literature, of the question how the building of relationships can take place within the context of a diverse youth ministry (chapter 2). It became clear that the church, in its ministry to diverse youth groups, should create opportunities where the quality of relationships can be enhanced. In the research it was found that experiential learning activities, such as initiative activities, could have a positive influence on interpersonal skills in intercultural relationships (chapters 3 and 4). In chapter 5, firstly, certain conclusions were drawn. Secondly, recommendations were made and guidelines formulated regarding the building of relationships in the ministry to diverse youth groups. / Die navorsing vir hierdie studie het getoon dat jeugdiges van verskillende kultuurgroepe vanwee ons land se geskiedenis beperkte kontak gehad het en nog steeds het. Dit het meegebring dat geleenthede om verhoudinge te bou min was en steeds is. Na 'n inleidende hoofstuk waarin die navorsingsmetodologie uiteengesit word, volg 'n bespreking, aan die hand van resente literatuur oor die vraag hoe verhoudingsbou kan plaasvind in 'n diverse jeugbedieningkonteks (hoofstuk 2). Daaruit het dit duidelik geword dat die kerk in sy bediening aan diverse jeuggroepe geleenthede behoort te skep waartydens die kwaliteit van verhoudinge verbeter kan word. Die navorsing het bevind dat ervaringsleeraktiwiteite, byvoorbeeld inisiatiefaktiwiteite, 'n positiewe invloed kan he op interpersoonlike vaardighede in interkulturele verhoudinge (hoofstukke 3 en 4). In hoofstuk 5 is eerstens bepaalde gevolgtrekkings gemaak. Tweedens is aanbevelings gedoen en riglyne geformuleer met die oog op verhoudingsbou in die bediening aan diverse jeuggroepe. / Social Work / M. Diac. (Youth Work)

Sjukhuskuratorer samtalar med patienter på vårdsalar där möjlighet till avskildhet eller lugn ibland är liten. Denna uppsats har som ambition att undersöka vilka metoder för att skapa relation och en hållande miljö som sjukhuskuratorn använder sig av i sådana situationer, för att öka förståelsen för hur arbetet går till i praktiken. Denna kvalitativa intervjustudie visar att det finns ett flertal metoder som är användbara för att visa närvaro och skapa relationer tillpatienter i vårdmiljö – både fysiska och verbala. För att skapa en hållande miljö använder kuratorerna metoder för att stänga ute störningsmoment och upprätthålla tydliga ramar i samtalen. Metoderna används ofta i kombination med varandra och anpassas efter situationen. Studien visar också att de fyra intervjuade kuratorerna är samstämmiga i mycket trots att de ofta jobbar ensamma, samt att de lärt sig metoderna genom utbildning och genom att iaktta andra kuratorer. / On the ward, healthcare social workers often speak to patients in rooms without the possibility of privacy or quiet. The aim of this paper is to examine which methods healthcare social workers (HSW's) use to build relationships and create a holding environment in these settings, and how they are used in practice. Findings from this qualitative interview study show that there are several methods that HSW’s can use – both physical and verbal. They also employ several methods to block out disturbances from other patients and personnel, as well as methods to create safety and predictability in order to establish a holding environment for patients. These methods are often used together and adapted to each situation. The group of HSW's interviewed in this study draw knowledge from both education and practice, and are concordant in their views even though they often work alone.

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This study aims to investigate how professional healthcare counselors use conversational methodology to create relationships with patients in clinical practice, as well as how they solve potential obstacles and difficulties that may arise in building a relationship. This area of research is interesting to investigate because of the healthcare counselor license that was introduced back in 2019, and there is considered a need for further research on healthcare counselor’s work with relationship building in a Swedish context. The study is based on an abductive approach and used semi-structured interviews when collecting data. Empirical data has been collected through four interviews with professional healthcare counselors in Sweden. The data has been analyzed using thematic content analysis and the theory of the contextual model. The results of the study show that relationship building, and an empathetic approach are the basis for the work of the healthcare counselor. Healthcare counselors use conversational methodology to create and maintain a good relationship with patients. Highlighted conversational methodology is general such as silence, feedback, confirmation, active listening, finding a common ground and using non-verbal signals to show understanding and empathy for the patient. The interviewed healthcare counselors stated that the obstacles they may experience in building relationships were, among other things, when the patient is going through a crisis, the influence of other external relationships, lack of communication and misunderstanding. In order to resolve said obstacles, the counselors strove to be attentive, listen to the patient's perspective and willing to admit if they acted wrongly or insensitively and take responsibility. The study intends to contribute with additional research in the field of healthcare counselors’ work with relationship building in a Swedish context. / Denna studie ämnar till att undersöka hur yrkesverksamma hälso- och sjukvårdskuratorer använder sig av samtalsmetodik för att skapa relationer med patienter i praktiken, samt hur de löser potentiella hinder och svårigheter som kan uppstå i relationsskapande. Detta område är intressant att undersöka i och med hälso- och sjukvårdskuratorslegitimationen som infördes år 2019, och det anses finnas ytterligare behov av forskning om hälso- och sjukvårdskuratorers relationsskapande i svensk kontext. Studien utgår från en abduktiv ansats och semistrukturerade intervjuer vid insamling av data. Empiri har insamlats genom fyra intervjuer med yrkesverksamma hälso- och sjukvårdskuratorer i Sverige. Data har analyserats med hjälp av tematisk innehållsanalys och teorin om den kontextuella modellen. Studiens resultat visar att relationsskapande och ett empatiskt förhållningssätt är grunden för hälso- och sjukvårdskuratorns arbete. Hälso- och sjukvårdskuratorer använder sig av samtalsmetodik för att skapa och bibehålla en god relation med patienter. Samtalsmetodik som lyfts upp är generella som exempelvis tystnad, återkoppling, bekräftande, aktivt lyssnande, att hitta en gemensam nämnare och användning av icke-verbala signaler för att visa förståelse och empati för patienten. Intervjupersonerna uppgav att de hinder de kan uppleva i relationsskapande var bland annat när patienten genomgår en kris, andra yttre relationers påverkan, brist i kommunikationen och missförstånd. För att lösa eventuella hinder eftersträvade kuratorerna att vara uppmärksamma, lyssna in patientens perspektiv och våga erkänna om de agerat fel eller okänsligt och ta ansvar. Studien ämnar bidra med ytterligare forskning på området av hälso- och sjukvårdskuratorers arbete med relationsskapande i svensk kontext.

This essay discusses the relationship between the employees at Swedish municipalities working at labor market units and their participants. The aim is to understand how their big room for action affects how they see their role and what this does to the help they are able to give the participants. The aim is also to give insight into how other organizations play a role in the creation of trust between the participants and the employees. This is done by breaking down the aim in two different questions: Question 1: How do the employees in labor market interventions view their service based on their room for action within the business and how does this affect their relationship with the client? Question 2: How do the employees use their room for action to help the participants orient themselves in the authority landscape? The data has been collected using a qualitative method and interviews with ten employees at four municipalities have been conducted. The theories used are aspects from the following theories: emotion sociology, professionalism and grassroots bureaucrats. The main findings are that the employees use their own personal life and personalities to make connections with the participants. They go outside of the realm of their job if they think it will help the participants and every employee makes a distinction in where to draw the line regarding what is part of their job.