Public libraries are mainly employing women and have female managers. According to theories based upon so-cial construction we create our roles together in our society. The role of a manager has for a long time been viewed as the role of a man. The objective of my thesis is to gain knowledge on how a few women that work as managers in public libraries perceive and describe their roles. A parallel aim is to let a few future librarians de-scribe their managers and their own views on leadership, with a focus on gender issues. My questions are the following, how do the women construct their roles as managers of public libraries?, how do the female students describe the role as a female manager of a public library, and their own managers?, can stereotype views and attributes be distinguished in my informants tales on leadership and gender?The starting point of this thesis is theories of social construction of Peter Berger and Thomas Luckmann, the thought that we shape our world through social interaction, mainly through our language. The theories of Yvonne Hirdman, regarding gender power structure, offers the political backdrop for my thesis. Alice Eagly has re-searched around leader stereotypes, leadership styles and gender. From her and her peers I take with me theories that claim that the leader stereotype is gendered male.The material I have used to answer my questions are interviews with ten informants, all of them women working at public libraries, five of them managers and five students. I have conducted structured interviews with open questions that I have then looked at by means of a method where different factors are intertwined, mainly language, social situations, political factors and theory. All these then used to interpret the empirical evidence. The basis of the method is interpretation and reflection.I found that my informants construe an image of the role as a woman and a manager of a public library as a complex role that does not fall into one unambiguous gender stereotype. They describe their one manager roles and their managers with attributes and characteristics that in recent research has been assigned to both genders. I could nevertheless identify the use of strategies that according to Eagly et al is used by women in manager roles to prevent them from suffering negative criticism or other consequences solely because of the combination of their gender and position.

公共圖書館或小學圖書館就其任務和功能，均應予以配合而改變其經營形態。學校和圖書館的合作更讓閱讀習慣的培養從小紮根，讓學生生活在閱讀的氛圖中，自然而然會提高其閱讀的意願。期待公共圖書館與小學圖書館的合作是一個美好的起步，讓閱讀、媒體資訊素養在小學能永續且生根，讓每一個孩子都能成為未來世紀的學習者。 本研究旨在探討國外公共圖書館與小學圖書館合作之實例、國內公共圖書館與小學圖書館合作之模式、以及新竹市公共圖書館與小學圖書館圖書資源合作現況。本研究透過文獻蒐集與半結構式訪談法，以新竹市公共圖書館館員、新竹市小學圖書教師為研究對象。在資料分析上，所得結論如下： 1、國外公共圖書館與小學圖書館合作經驗相當豐富，圖書館皆設置專業館員、有完整的閱讀教育政策。合作機制有助於學校圖書館經營與推動閱讀教育、提高圖書館的使用。 2、國內公共圖書館與小學圖書館合作的模式以借閱證服務及推廣閱讀活動最 多，不僅提供圖書資源更結合在地文化共同辦理特色活動。 3、新竹市公共圖書館與小學圖書館之圖書資源合作互動少。主要影響合作因素為：經費上的支援、缺乏專業圖書館館員以及相關人員的支持。 根據本研究結果顯示，提出下列幾點建議：一、中央政府方面：推行長期專案計畫、增加公共圖書館正式編制人員、設置小學圖書館每校一名圖書教師、區公所圖書館統籌由縣市文化局管理、成立縣市圖書館館員協會。二、地方政府方面：整合各單位之資源並重視公共圖書館經營與管理。三、公共圖書館方面：加強媒體宣傳、主動與市立小學進行合作、組成合作團隊。四、國民小學方面：主動爭取公共圖書館的資源、成立校內圖書館組織委員會、提供教師與學生所需要的資源與支援。 / Public libraries or libraries in elementary schools should coordinate the tasks and functions to change the management styles. The cooperation between schools and libraries could have reading habits being cultivated from childhood and allow students enhancing the reading intention in the reading atmosphere. The cooperation between public libraries and libraries in elementary schools is expected as a wonderful start, allowing reading and media information literary sustainably being rooted from elementary schools and every child becoming a learner in future era. This study aims to discuss the cooperation examples between public libraries and libraries in elementary schools in foreign countries, domestic cooperation model between public libraries and libraries in elementary schools, and present cooperation situation of library resources between public libraries and libraries in elementary schools in Hsin Chu City. With literature review and semi-structured interviews, the public librarians and the teacher librarians in elementary schools in Hsin Chu City are selected as the research participants. The data analyses are concluded as below. 1. The cooperation between public libraries and libraries in elementary schools in foreign countries is rich. Professional librarians and complete reading education policies are established in the libraries. Such a cooperative scheme could benefit the management of school libraries and the promotion of reading education and enhance the library use. 2. Domestic cooperation model between public libraries and libraries in elementary schools focuses more on library card services and reading promotion, which not only provide library resources, but also combine local culture for characteristic activities. 3. Budget support, lack of professional librarians, and supports of relevant personnel are the major factors in little cooperative interaction of library resources between public libraries and libraries in elementary schools in Hsin Chu City. According to the research results, the following suggestions are proposed. 1. The central government should promote long-term projects to increase formal personnel for public libraries, establish a teacher librarian for the library in each elementary school, arrange libraries of district offices by the country/city culture bureau, and establish county/city librarian associations. 2. Local government should integrate the resources in various sectors and stress on the management of public libraries. 3. Public libraries should reinforce media promotion, actively cooperate with municipal elementary schools, and construct cooperation teams. 4. Elementary schools should actively strive for resources in public libraries, establish library organizing committees on campus, and provide teachers and students with required resources and supports. Key words: public library﹔elementary school libraries﹔teacher librarian ﹔Interlibrary Cooperation.

本研究旨在探討我國數位典藏館員專業能力，以深度訪談法了解數位典藏計畫、數位典藏工作範圍、功能、角色與能力之看訪，並了解數位典藏館員在數位典藏工作上所遭遇的困難與教育需求。本研究之研究目的為：(1)探討數位典藏的意涵、功能與數位典藏計畫；(2)探討數位典藏館員角色、工作範圍與專業能力；建構數位典藏館員專業能力清單，包括：館員工作範圍、能力領域與能力指標。 本研究透過內容分析與深度訪談探討我國圖書館數位典藏館員專業能力，透過內容分析建構十領域36項指標，以作為意見調查之基礎，經過深度訪談與意見調查，獲得以下幾點結論：(1)定義數位典藏係將有保存價值之實體或非實體資料，透過數位化技術予以保存以提供服務與應用。其範圍涵蓋技術、內容、服務及社群四方面，主要目的在於確保所有數位資料的可用性、持久性、及智慧整合，其具有文化典藏、學術研究、教育與學習、以及加值應用等價值；(2)數位典藏的功能以典藏、加值應用、教學最受受訪者認同；(3)受訪機構大部分仍持續進行的數位典藏；(4)數位典藏館員角色以數位典藏推廣者、文化保存者、資訊服務提供者最受受訪者認同；(5)數位典藏工作部分以委外工作人員、聘請計畫助理與工讀生等方式進行進行；(6)數位典藏館員意見調查修正數位典藏館員專業能力清單提出十領域39項能力指標；(7)數位典藏館員對於能力領域劃分較無太大更動，能力指標以metadata基礎編目能力、溝通協調能力、了解數位典藏理論基礎、具備法律相關知識、對典藏品主題背景應具備了解能力、具備文物保存的基礎知識最受認同；(8)數位典藏館員能力指標依據數位典藏館員類型不同而有所差異；(9)數位典藏館員的困難大多來自於經費、人力與授權；(10)數位典藏館員的教育需求對於透過定期教育訓練培養、和透過工作坊、研討會論壇培養、與經驗的傳承，最受認同。 針對所獲得之結論，本研究提出下列幾點建議：(1)本研究建構之數位典藏館員專業能力清單建議應用在圖書館數位典藏工作能力參考與教育訓練；(2)數位典藏館員加強資訊與數位技術領域方面能力的基礎知識；(3)數位典藏館員遭遇經費與人力困難，希望圖書館能有不同管道獲取經費；(4)數位典藏工作相關教育單位應經常定期開設數位典藏相關教育課程。 / The topic of this study is to examine Digital Archives Librarian’s Competencies in Taiwan. The main purposes of the study are as follows: (1) To investigate the meaning, function of Digital Archives and Digital Archives Program; (2) to examine the role, scope of work and competence of Digital Archives Librarian; (3) Construct Digital Archives Librarians’ elements of proficiency competence, including: scope of work, range of capacity and capability indicators. The conclusion of this study is summarized as follows: (1) Digital Archives is the entities preserves valuable information, and is maintained through the technology of digitalization to provide services and applications. Its’ ranging from the aspects of technology, content, services and the community, the main purpose is to ensure the availability, persistence, and intelligent integration of all digital data, which has cultural the value of reservation, academic research, education and learning, and reservation value-added applications. (2) Digital Archives featuring to collection, value-added applications and teaching are accepted by the most of the respondents archiving. (3) The majority of respondents are still archiving Digital Archives. (4) The roles of the Digital Archives Librarian as reservation, culture preserver and information service provider are agreed by most of the respondents promoter. (5)Preserver and part of the work of Digital Archives to commission contracted sustainability staff, hire project assistants and students part-timers and other ways to attain carry on. (6) Digital Archives Librarian’s opinions amended digital Archives librarian’s list of 10 fields of professional competence of the proposed capacity of 39 indicators. (7) Digital Archives Librarian does not respect the areas of capacity divided much changes, capacity indicators for metadata-based cataloging capabilities, communication skills, understanding of digital Archives theoretical foundation, with legal knowledge, for collection of product themes should have the capacity to understand, with a heritage preservation foundation knowledge of the most recognized.(8) Capacity index digital Archives librarians vary according to their type. (9) Most Digital Archives Librarian’s difficulty came from the funds, manpower and authorization. (10) Digital Archives Librarian’s educational needs of the most recognized are education and training for the periodic training, and through workshops, seminars, forums culture, heritage and experience. Four conclusions are made after studying all the data: (1) Listing Digital Archives Librarian’s capabilities advice can be applied to the library’s digital Archives’ work and as work reference with education and training. (2)Digital Archives Librarian strengthen basic information and knowledge in the field of digital technical capabilities. (3) Digital Archives Librarian encounter difficulties in funding and manpower, hoping to have a different library to obtain funding for the pipeline. (4) Digital Archives’ related educational institutions should regularly open Digital Archives related educational programs.

Reposant sur un devis qualitatif, la présente recherche vise à comprendre les attitudes des bibliothécaires québécois vis-à-vis la liberté intellectuelle et la censure dans le contexte des bibliothèques publiques. Les données ont été colligées par le biais d’entrevues semi-structurées menées auprès de 11 bibliothécaires, dont six directeurs, responsables en tout ou en partie du développement des collections ainsi que de la gestion des plaintes relatives à l’offre documentaire. Les témoignages recueillis ont fait l’objet d’une analyse thématique. À l’instar des études antérieures ayant porté sur le sujet, la présente recherche a permis de constater qu’il existait un écart entre les attitudes des participants vis-à-vis la liberté intellectuelle en tant que concept et la liberté intellectuelle en tant qu’activité. Tout en étant en faveur de la liberté d’expression, les bibliothécaires étaient en accord, sous certaines circonstances, de mesures restrictives. Plus que des défenseurs de la liberté intellectuelle, les bibliothécaires seraient ainsi des gardiens du consensus social, ayant sans cesse à (re)négocier la frontière entre les valeurs individuelles et sociétales. L’analyse des données a également permis de révéler que les bibliothécaires québécois seraient moins activement engagés que leurs collègues canadiens et américains dans la lutte pour la défense et la promotion de la liberté intellectuelle. Ce faible engagement serait notamment lié à une importante variable culturelle. L’absence de lobbies religieux et le développement tardif des bibliothèques publiques ont en effet été identifiés comme deux facteurs qui auraient une influence sur l’engagement des bibliothécaires québécois en faveur de la liberté intellectuelle. / The objective of this qualitative study is to understand the attitudes of Quebec librarians with respect to intellectual freedom and censorship in the public library arena. Data were collected through in-depth interviews with 11 librarians, including six directors. These staff were involved in varying degrees in the development process of their library collections and/or in the management of challenges. Their comments were subjected to a rigorous thematic analysis. Similar to previous studies which have focused on this topic, this research showcases the difference between participants’ attitudes regarding intellectual freedom as a concept, and intellectual freedom as an activity. In other words, the participants were in favor of freedom of expression, while at the same time being supportive, under certain circumstances, of restrictive measures. The analysis of the results shows that librarians, while proponents of intellectual freedom, serve primarly as guardians of societal consensus, continually drawing and redrawing the boundary between individual values and societal values. This research ultimately shows that Quebec librarians are less actively engaged than their Canadian and U.S. counterparts in efforts to defend and promote intellectual freedom. Analysis of the data leads to the hypothesis that this weak commitment is intimately related to cultural variables unique to Quebec. The contemporary absence of religious pressure groups and the tardy development of public libraries in Quebec have in fact been identified as two factors tied to the history of the province influencing the professional work environment and the behavior of librarians in the struggle for the defense and promotion of intellectual freedom.

In dem von der Deutschen Forschungsgemeinschaft geförderten Projekt PROBADO (http://www.probado.de) werden von drei universitären Informatik-Instituten und zwei Bibliotheken innovative Verfahren für nicht-textuelle Dokumente entwickelt und prototypisch für die Bereiche 3D-Architekturmodelle und Musikdokumente in bibliothekarische Arbeitsabläufe integriert. Tonaufnahmen und Musikalien stehen dabei im Mittelpunkt des Teilprojekts Probado-Musik, das von der Bayerischen  Staatsbibliothek und dem Institut für Informatik III der Universität Bonn (Arbeitsgruppe Professor Clausen) betreut wird. Die drei wichtigsten Ziele dieses Teilprojektes sind die weitgehende Automatisierung der Erschließung und Indexierung von Musikdokumenten, die Anwendung neuartiger inhaltsbasierter Suchverfahren für Musik und der Aufbau nutzerfreundlicher Oberflächen zur komfortablen Suche und Bereitstellung von diesen Musikdokumenten. Hierfür wurde ein Musik-Repository aufgebaut, das Musikdokumente in verschiedenen Formaten enthält. Dazu gehören eingescannte Notendrucke im TIFF- und JPEG-Format, Audio-Dateien im WAV- und MP3-Format sowie symbolische Musikformate wie Music-XML und die Ausgabeformate von OMR-Programmen („Optical Music Recognition“). Das Musik-Repository enthält mittlerweile ca. 100.000 Seiten von eingescannten Notendrucken und Audio-Dateien von mehreren Hundert CDs. Die dazugehörigen Metadaten werden aus dem Katalog der Bayerischen Staatsbibliothek und externen Datenquellen gewonnen und in einer FRBR-basierten Datenbank abgelegt. (Katrin Braun, Münchener Digitalisierungszentrum / Digitale Bibliothek, Bayerische Staatsbibliothek)

Made available in DSpace on 2016-12-12T20:29:42Z (GMT). No. of bitstreams: 1 123094.pdf: 1271702 bytes, checksum: e763da86b45e38c7122e1c947824cca1 (MD5) Previous issue date: 2015-06-17 / Coordenação de Aperfeiçoamento de Pessoal de Nível Superior / This thesis presents as product guidelines for use of social media by librarians that work in university libraries. To do it, was necessary to contextualize a network society, which hosts the dynamics involving the new technologies of information and communication and present some new professional performance profiles. Understanding this context it is necessary to better visualize the possibilities of the librarian in use of social media. The methodological route was traced through and exploratory research in university libraries websites of federal and state education and federal institutes of education, from the data base informed by e-MEC, in order to identify the existence of social media guidelines. The international field, through Scimago Institutions Ranking, were analyzed 20 websites of university libraries in English and Spanish, also in order to find guidelines. The methodology used in the five documents of this survey was the content analysis, seeking to identify guidelines that make up the product of this work. The guidelines were defined: planning, behavioral and social aspects, ethical and legal aspects, languages and content types, metrics and monitoring and crisis management. / Esta dissertação traz como produto um conjunto de diretrizes para o uso de mídias sociais por bibliotecários atuantes em bibliotecas universitárias. Para tal, foi necessário contextualizar uma sociedade em rede, onde acontecem as dinâmicas envolvendo as novas tecnologias da informação e comunicação e apresentar alguns novos perfis de atuação profissional. Compreender este contexto torna-se necessário para visualizar melhor quais as possibilidades do bibliotecário no uso das mídias sociais. O percurso metodológico foi traçado por meio de uma pesquisa exploratória em sites de bibliotecas universitárias das redes de ensino federal e estadual e dos institutos federais de educação, a partir dos dados informados pela base e-MEC, com a finalidade de identificar a existência de manuais de mídias sociais. Do campo internacional, através do Scimago Institutions Ranking, foram analisados 20 sites de bibliotecas universitárias nos idiomas Inglês e Espanhol, também com a finalidade de encontrar manuais. A metodologia utilizada nos cinco manuais deste levantamento foi a análise de conteúdo, buscando identificar quais diretrizes comporiam o produto desta dissertação. As diretrizes definidas foram: Planejamento, Aspectos comportamentais e sociais, Aspectos éticos e jurídicos, Linguagens e tipos de conteúdo, Monitoramento e métricas e Gestão de crises.

Nesta dissertação, busquei uma aproximação da Biblioteconomia e Ciência da Informação com os Estudos Culturais em Educação. Através da análise textual do gênero discursivo Agradecimentos em teses e dissertações, objetivei identificar as representações da atuação das bibliotecas e/ou bibliotecários universitários por parte dos alunos de pós-graduação. Para proceder esta análise, selecionei os agradecimentos existentes nas teses e dissertações defendidas nos Programas de Pós-Graduação em Educação, em Ciências Médicas e em Computação da Universidade Federal do Rio Grande do Sul, representando três áreas do conhecimento, ou seja, Ciências Humanas, Ciências da Saúde e Ciências Exatas, respectivamente. Restringi o estudo a dois períodos distintos, de 1985 a 1989 e de 2005 a 2009, sendo o primeiro, relativo ao início da implantação da automação no Sistema de Bibliotecas da UFRGS e o segundo, quando esta automação já estava concluída e a internet já se encontrava democratizada no Brasil. Tal escolha se explica pela busca de realização de uma análise comparativa. Foram analisadas 667 teses e dissertações defendidas no Programa de Pós-Graduação em Educação, 610 no Programa de Pós-Graduação em Ciências Médicas e 390 no Programa de Pós- Graduação em Computação, totalizando 1.667 documentos. As bibliotecas e/ou bibliotecários foram mencionados em 95 teses e dissertações, representando 6% do universo analisado. Como resultados analíticos, verifiquei que: a) o espaço dos Agradecimentos, como gênero discursivo, consiste num locus onde ocorre uma representação do desempenho das bibliotecas e/ou bibliotecários universitários, apesar da incidência reduzida encontrada no levantamento quantitativo; b) existem tendências perceptíveis de redução desta menção na comparação entre os dois períodos e aponto algumas causas prováveis para tal redução, como o fechamento das bibliotecas em períodos de greves, a diminuição da equipe das bibliotecas devido às aposentadorias dos bibliotecários, sem reposição, uma vez que o governo federal suspendeu, por um longo período, os concursos públicos nas universidades, e o fato dos alunos e pesquisadores não necessitarem frequentar as bibliotecas para efetuarem suas pesquisas, podendo fazê-las diretamente de suas residências e gabinetes, graças à internet; c) nos agradecimentos são especificados alguns atributos pessoais e profissionais relativos à atuação dos bibliotecários universitários; e d) os agradecimentos existentes se caracterizam como positivos e valorativos em relação ao desempenho destes profissionais. Apresentei mais alguns aspectos interessantes demonstrados pelos agradecimentos e, a título de conclusão, faço algumas considerações finais em relação a possíveis repercussões e desdobramentos deste estudo para a Biblioteconomia e Ciência da Informação. / In this dissertation, I sought an approximation of Library and Information Science with Cultural Studies in Education. Through textual analysis of the discursive gender Thanks in theses and dissertations, I wanted identify the representations of the performance of libraries and/or university librarians by postgraduate students. To conduct this analysis, I selected the thanks of theses and dissertations in Post- Graduate in Education, Medical Sciences and Computing of Federal University of Rio Grande do Sul, representing three areas of knowledge, this is, Humanities, Science Health, and Exact Science respectively. I restrict the study to two distinct periods, 1985-1989 and 2005-2009, being the first on the initial implantation of automation in the Library System of UFRGS and second, when it was already complete automation and the internet was already democratized in Brasil. This choice is explained by the search for conducting a comparative analysis. I analyzed 667 theses and dissertations in the Post-Graduate in Education, 610 in the Post-Graduate in Medical Sciences and 390 in the Post-Graduate in Computing, totaling 1.667 documents. Libraries and/or university librarians were mentioned in 95 theses and dissertations, representing 6% of the universe analyzed. As analytical results, I found that: a) the space of Thanks, as discursive genre, is a locus where there is a representation of the performance of libraries and/or university librarians, despite the reduced incidence found in the quantitative survey; b) there are discernible trends in reducing this mention when comparing the two periods and indicate some probable causes for this reduction, such as the closure of libraries in times of strikes , reducing staff from libraries due to retirements of librarians without replacement, since the federal government suspended for a long period, public procurement in the universities, and the fact that students and researchers need not attend the libraries to effect their research and can do them directly from their homes and offices, through to the internet; c) in the acknowledgments are specified some personal and professional attributes related to the performance of university librarians; and d) thanks existing characterized as positive and evaluative in relation to the performance of these professionals. I presented some more interesting aspects shown by thanks and, in conclusion, do some final considerations regarding possible consequences of this study for the Library and Information Science.

Submitted by Valdinei Souza (neisouza@hotmail.com) on 2016-10-27T21:15:40Z No. of bitstreams: 1 Fábio Jesus - Dissertação.pdf: 1540551 bytes, checksum: 81fee1b7c98dfaea6ceb2d17411819f5 (MD5) / Approved for entry into archive by Urania Araujo (urania@ufba.br) on 2016-11-21T21:28:22Z (GMT) No. of bitstreams: 1 Fábio Jesus - Dissertação.pdf: 1540551 bytes, checksum: 81fee1b7c98dfaea6ceb2d17411819f5 (MD5) / Made available in DSpace on 2016-11-21T21:28:22Z (GMT). No. of bitstreams: 1 Fábio Jesus - Dissertação.pdf: 1540551 bytes, checksum: 81fee1b7c98dfaea6ceb2d17411819f5 (MD5) / A atuação do bibliotecário, no fomento das competências em informação dos estudantes universitários, se constitui como ponto de partida para essa investigação. Procura-se compreender de que maneira ocorre a contribuição e atuação do bibliotecário no desenvolvimento da competência em informação dos estudantes de graduação da Universidade Estadual de Feira de Santana - UEFS, ambiente empírico do estudo. Assim, o objetivo é avaliar a contribuição e atuação do bibliotecário de referência no desenvolvimento das competências em informação dos estudantes de graduação, observando as práticas realizadas por esses bibliotecários e que podem propiciar o desenvolvimento da competência em informação, as barreiras que implicam nesse desenvolvimento e as competências em informação demonstradas pelos estudantes de graduação durante a sua formação acadêmica. A pesquisa caracteriza-se como descritiva, adotando o estudo de caso como método, a partir de abordagens qualitativa e quantitativa e tendo como sujeitos de investigação os bibliotecários e estudantes de graduação da UEFS. A amostra é composta pelos bibliotecários que atuam na referência da biblioteca universitária ou ministram os treinamentos de usuários, totalizando 7 (sete) sujeitos; e 120 (cento e vinte) bolsistas de iniciação científica ativos no ano de 2014. O instrumento de coleta de dados para as duas amostras é a aplicação de questionários. Os resultados apontam que as ações empreendidas pelos bibliotecários não desenvolvem por completo as competências em informação dos discentes. O treinamento de usuários oferecido destaca-se ao estimular no graduando a busca e localização da informação através dos catálogos online e bases de dados, caracterizando uma formação instrumental. Entretanto, competências para reconhecimento das necessidades de informação, avaliação e uso da informação não aparecem entre os objetivos descritos pelos bibliotecários para o treinamento, e não são apontadas como competências promovidas na biblioteca universitária da UEFS. Os estudantes autoavaliam que a competência mais desenvolvida é a busca da informação, mesma habilidade fomentada pelos bibliotecários. Todavia, eles demonstram capacidades para avaliação e uso da informação, já que na condição de bolsistas necessitam dessas habilidades na produção científica, sendo estimulados a desenvolverem essas competências nesse âmbito. A universidade é o ambiente onde os estudantes necessitam de informações para os seus estudos e pesquisas. Deste modo, esperase que eles demonstrem competências apuradas para localização, acesso e uso das informações. A biblioteca universitária é o lócus para fomentar essas competências, já que dispõe das fontes de informação para dar suporte aos cursos. Conclui-se que a biblioteca universitária precisa reavaliar as suas ações na perspectiva de planejar atividades sistematizadas e direcionadas para promover de maneira plena o desenvolvimento das competências em informação nos estudantes de graduação. Assim, é importante que exista uma integração entre dirigentes, professores e bibliotecários, no planejamento de ações que promovam essas competências no ambiente universitário. / ABSTRACT The role of the librarian in the development of information skills of college students is constituted as the starting point for this research. We wanted to understand how is the contribution and role of the librarian in the development of information literacy of undergraduate students from the State University of Feira de Santana - UEFS empirical study environment. Thus, the objective is to evaluate the contribution and role of the reference librarian in the development of information skills of undergraduate students, observing the practices carried out by these librarians and can promote the development of information literacy, the barriers that imply that development and the information skills demonstrated by undergraduate students during their academic training. The research is characterized as descriptive, adopting the case study method as from qualitative and quantitative approaches and with the research subject librarians and graduate students of UEFS. The sample is composed of librarians who work in the university library reference or teach the training of users, totaling seven (7) subjects; and 120 (one hundred and twenty) active undergraduate research fellows in 2014. The data collection instrument for the two samples is the use of questionnaires. The results indicate that the actions undertaken by librarians don’t develop completely the information skills of students. User training offered stands out by stimulating the graduating search and location information through online catalogs and databases, featuring an instrumental training. However, skills for recognition of information needs, evaluation and use of information don’t appear among the objectives described by librarians for training, and aren’t identified as skills promoted in the university library UEFS. Students assess the most developed competence is the search for information, same ability fostered by librarians. However, they demonstrate skills for evaluation and use of information, as the stock market condition need these skills in scientific production being encouraged to develop these skills in this area. The university is the environment where students need of informations for their studies and researches. Therefore, it is expected that they demonstrate skills determined to locate, access, and use of information. The university library is the locus to foster these skills, since it has the sources of information to support courses. the university library We conclude that needs to reassess its actions with a view to plan systematic and targeted activities to promote fully in the development of information skills in undergraduate students. So, it is important to have an integration between leaders, teachers and librarians in planning actions to promote these skills in college.

The Open University of Brazil1 has been studied repeatedly by researchers. However, it can be assumed that regarding the work of the information professional – the librarian – and its insertion on the multidisciplinary team, the subject has been insufficiently debated under the view of the members of Public Institution of Higher Degree (IPES). This research deals with librarian role in the context of the Support Site at the UAB. The present work aims on investigating whether there exist libraries, which information access services are offered to students of the Supporting Sites of the UAB and whether there are librarians acting in conformity with the UAB system proposition as well following the Quality Standards of the Distance Learning and the evaluation tools of the Ministry of Education. The specific goals are to identify which information access services are being offered, from which Libraries, to the UAB students and also to determine how the librarian is performing at the Support Sites of the UAB. It was necessary, initially, to broaden the knowledge about the Distance Learning (EAD), the UAB and the legislation pertinent to this educational modality in Brazil in order to gain a better understanding and pursue the research goals, relying on the Support Sites of the UAB. This is a research of documental nature, also exploratory and descriptive following a quanti-qualitative approach and intends to collect data from the libraries at the Support Sites, based on the information provided by the Sites’ Coordinators randomly selected. An online questionnaire was made available and the data were analyzed and interpreted considering the purpose of the Support Sites of the UAB randomly selected. The results have shown that the libraries at the Support Sites still need to comply to the Distance Learning model presently implemented in the country for the Distance Learning and therefore do not fulfill the students’ needs. The results made clear that it is necessary to implement public measures both on a county and state levels, in order to maintain and operate the libraries in conformity to the present legislation. The study proposes improvements to conform the Sites’ libraries to the students using the Distance Learning offered by the IPES. / A Universidade Aberta do Brasil (UAB) vem sendo estudada com frequência por esquisadores, entretanto, presume-se que o trabalho do profissional da informação – o bibliotecário – e sua inserção na equipe multidisciplinar da UAB ainda são pouco debatidos no âmbito das Instituições Públicas de Ensino Superior (IPES) participantes. Esta pesquisa trata da importância do bibliotecário no contexto do Polo de Apoio Presencial da UAB. Tem por objetivo geral investigar a existência de bibliotecas, os serviços de acesso à informação oferecidos aos estudantes dos Polos de Apoio da UAB e a presença do bibliotecário nos Polos que atuam em conformidade com a proposta do Sistema UAB, com os Referenciais de Qualidade para o Ensino Superior a Distância e com os instrumentos de avaliação do Ministério da Educação (MEC). Tem como objetivos específicos identificar os serviços de acesso à informação oferecidos pelas bibliotecas aos estudantes da UAB e conhecer a atuação do bibliotecário nos Polos de Apoio Presencial da UAB. Inicialmente foi necessário ampliar o conhecimento sobre Educação a Distância (EAD), UAB e a legislação pertinente a essa modalidade educacional no Brasil, para uma melhor compreensão e a obtenção dos objetivos da pesquisa, apoiando-se nos Polos de Apoio Presencial da UAB. Trata-se de uma pesquisa de natureza documental, exploratória e descritiva, com abordagem qualiquantitativa, tendo a finalidade de coletar dados das bibliotecas dos Polos de Apoio Presencial a partir de informações fornecidas pelos Coordenadores de Polos selecionados por amostragem. Para a coleta de dados, optou-se pelo questionário disponibilizado online, a partir da ferramenta Google Docs. Os dados foram analisados e interpretados considerando os objetivos das bibliotecas dos Polos de Apoio Presencial da UAB sorteados aleatoriamente. Os resultados comprovam a existência de biblioteca e a quase inexistência do bibliotecário nos Polos de Apoio Presencial, comprometendo o acesso a informação, de forma adequada. Os resultados evidenciam que existe a necessidade de políticas públicas a nível estadual e municipal, para garantir a implantação, a manutenção e o funcionamento das bibliotecas em conformidade com a atual legislação. Este estudo propõe sugestões de melhorias para adequar as bibliotecas dos Polos às demandas dos estudantes dos cursos ofertados pela IPES.

Academic library services have now significantly developed and are applying some knowledge management (KM) principles in the provision of library services. KM is about enhancing the use of organizational knowledge through sound practices of KM and organizational learning. KM practices encompass the capture and/ or acquisition of knowledge, its retention and organization, its dissemination and re-use, and responsiveness to the new knowledge. The focus of this research was on KM principles and practices that may be in place in the Metropolitan College of New York (MCNY) library. The objective was to find out how knowledge was identified, captured, organized and retained in order to enhance performance and improve the quality of service in the library. There is uncertainty about whether the use of KM principles and tools could partly solve the library‟s approach to improving its quality of service to its community in the modern information environment. KM has been implemented in commercial and business environments towards operational advantages and financial gains and its survival principles and tools may help the library to improve performance and fulfil its mandate. A mixed methods research methodology encompassing a questionnaire, observation, interviews, and use of institutional documents was used with an action research design for generating new knowledge and understanding of library concerns. The findings of this study indicate that KM concepts were not universally understood at MCNY, and that collaboration of librarians and faculty in creating an educational environment meaningful and relevant for the study programmes offered by the College was essential. The MCNY library practices were not deliberately based on KM but the study established that they were amenable to KM practice. It was making efforts to share know-how so as to reduce duplication of effort, relying on library staff to identify, integrate, acquire, organize internal and external knowledge for the benefit of the whole College. The recommendation was to perform a knowledge inventory. This could help develop appropriate institution-wide policies and practices for proper and well organized methods of integrating work processes, collaborating and sharing (including the efficient use of Web 2.0 platforms), and developing an enabling institutional culture. / Information Science / D.Litt. et Phil. (Information Science)