本論文共計壹冊，全文約五萬字，分為五章十七節。第一章為導論，陳述研究動機、 目的、範圍及內容。第三章為文獻探討，陳述自動化定義，工作技能要項之構面、基 礎與次級工作技能之採討以及國外之相關實證研究。第三章為研究設計，陳述研究之 方法、架構、以及研究限制。第四章為研究結果陳述，詳細陳述本趼究之問卷分析以 及個案研究結果。第五章則為結論及建議事項。 本研穹主要為探討我國廠商之篡動化程度對於其所需之各類職務人員之工作技能要項 有何影響。故本研究將廠商依其自動化程度之高低分為兩群，其組織內之人員則分為 六類，採因素分析以及統計檢定方法以了解自動化程度對此六類人員工作技能要求之 差異性，此外為求獲得更為一般性之結論，並採個案訪問之方式，以了解一般產業之 看法及作為。

在任何一個工廠之中，排程活動皆居於生產管理的樞鈕位置，本研究擬就幾個基本和 擴充的單機排程模型（各具有不同的假設、目標、方法），作一番有系統的整理與探 討。 第一章導論。內容包含生產系統的排程問題、排程的功用、排程理論的歷史背景、文 獻探討、研究動機、目的、架構、範圍、方法等。 第二章單機生產排程模型。內容包含各類單機模型之前提、假設、問題定義、理論、 解法邏輯、程式流程、實例分析等。 第三章整排程子系統與生產系統之基本考慮。內容包含動態單機模型器、軟體工程系 統實施、介面問題等。 第四章模擬與其他模型之比較。內容包含模擬及其他模型之數據結果分析、比較評估 。 第五章結論。內容包含生產排程在管理上之意義、應用與展望（電腦輔助排程及工廠 自動化）等。

由於資訊科技的發達，新聞媒體的電子化已成趨勢。而媒體電子化的項目裡，一套能有效提升編採流程效率的供稿系統，是目前具效益且亟待開發的應用。但目前對於供稿服務系統的研究大部分著重於電子報的部分，並且多數為特定媒體組織所客製化的。本研究主要目的在於希望能提出一套新聞供稿服務實驗平台，此平台要能適應不同的編採團隊組織且能滿足包含平面報紙稿件產製流程在內等不同媒體組織對於各項審稿流程之需求，同時也能針對不同發行平台提供適當的新聞媒材。我們將從權限管理、組織架構與新聞儲存格式等不同方面進行研究與探討，並以政大大學報與政大之聲的新聞編採流程為例，實際驗證系統的可行性。 / With the rapid development of Information Technology (IT), digitization of news media has become a trend. Among the items of digitized media, an effective news production system aiming at improving workflow efficiency of the production process is a valuable application with urgent needs. However, most news production systems developed today focus on on-line news web sites and usually are customized for specific organizations. In this paper, we have used the news production process of the University News at National Chengchi University as the target to design a generic and flexible news production automation system. This system not only needs to serve for the educational purpose but also need to provide the features required by the rigorous production process of printed news papers. We have applied the role-based access control mechanism to design a flexible authorization system. In addition, we have adopted news center as the organizational structure and designed a personalized news article management system to meet the requirement of organization flexibility for experimental testbed. We have done a preliminary evaluation of the system functions and appropriateness and found that the system can greatly improve the efficiency of various tasks in the news production process.

面對國際貿易環境全球化，國內企業經營發展策略與目標已經從本土拓展到全球。目前許多國際大型企業（例如HP、DELL）在勞動與土地成本較低廉之東南亞與大陸等地選擇供應商進行全球採購，或將生產基地移至當地，再將採購之產品銷往母國或行銷至全球市場。而扮演供應商的台灣企業將營運總部與設計等部門留在台灣，因此跨國生產所需的原物料、到成品配送之物流控管相當重要。 台灣為發展「全球運籌中心」近年來進出口原物料與成品改用航空貨運或快遞做全球物流配送愈來愈多，為增加廠商全球競爭力的提升，海關實施縮短通關時程之簡化制度稱之空運簡易報關制度，對全方位物流運輸服務業者UPS、DHL、FEDEX在快遞專區使用其通關作業更為簡便與無紙化，無疑對本土國際物流業者造成更大生存威脅與競爭壓力。台灣的國際物流業者規模小而且過多，在彼此激烈競爭下，顯少業者對服務功能的擴大、資訊化的服務、專業人才的培育做積極投資來提升服務品質。 國際物流業者面對企業需求不斷的增加，多數業者只是想辦法應付客戶現狀要求，少數業者能提供更多的物流服務。由於物流涵蓋業務與範圍廣大，以我國國際物流業者的體質來看，惟有物流業界的水平整合或垂直整合，加上資訊科技化，才能滿足趨勢需求，才能有競爭力。整合的解決方案為何，由誰來整合最有機會與條件，本論文將以國外物流產業發展方向及國內國際物流產業的分析，找出我國國際物流業者的未來發展，是否可以發展出我國的第四方物流為研究的課題。 目前國外國際物流的發展現況與趨勢，對我國國際物流的發展影響，以及我國製造產業大量外移中國大陸、高科技產業對供應鏈整合服務的需求，業者如何提出完整的物流服務架構，我國國際物流業者能否發展成為第四方物流，以此第四方物流共同服務兩岸三地市場。故本研究之目的要探討在國際貿易全球化的趨勢下，國際物流的發展方向為何，對我國物流產業的影響分析及探討我國第四方物流讀未來規劃。 / Taiwan enterprises have shifted their business strategy and goal from the domestic to the global market in order to adapt themselves to the globalization trend. Today, multinational corporations such as HP and DELL either set up their purchase center at South East Asia or/and China to locate their suppliers, or they move their manufacturing plant to those areas where labor cost and land cost are relatively cheaper. These MNCs later ship the products they purchase or produce in low cost areas to their headquarters or global marketplace. As for Taiwanese enterprises who play the role as the suppliers in this global value chain, since their headquarters and R&D centers are normally located in Taiwan while they need to ship the raw materials and finished goods to overseas, the logistics management becomes a critical issue. In aim to become the ‘global logistics center’, airfreight or courier express is used by the enterprises for global delivery in greater scale in the recent years. At the same time, Taiwan Customs has simplified the customs clearance procedures which they named it ‘Simplified Clearance for Express Consignment’ to shorten the cargo clearance time and facilitate the paperless customs clearance for courier express service providers like UPS, DHL and FEDEX. This beneficial act to the big courier express players creates stronger competition and threat to the local global logistics service providers who are the majority in the marketplace but with smaller company size. Even though under the severe competition, Taiwan local logistics service providers didn’t expand their service, nor enhance their management information system, nor cultivate professional staff to improve the service quality. Facing the unceasing requirements from the enterprises, global logistics service providers are merely struggling to fulfill the present needs of the customs, few of them can provide additional logistics services. Since the service and business scope of logistics industry is very wide; and given the constitution of Taiwanese global logistics service providers, the only solution to improve the competitiveness of Taiwan global logistics industry is to integrate the logistics industry both vertically and horizontally with the support of the information technology. This paper will discuss the integration solution and the best candidate to integrate the logistics industry. Based on the study of the development trend of the logistics industry in foreign countries and the local logistics industry analysis, this paper will discuss the future development of Taiwan global logistics service providers and explore the possibility of developing forth-party logistics in Taiwan. Observing the current status and the development trend of the foreign global logistics industry, as well as the strong needs to integrate the supply chain for local high-tech industry, this paper will present the architecture of the logistics service in aim to develop into forth-party logistics to serve the cross-strait market.

台灣半導體產業由於產業群聚效應促成產業的興盛，2005年台灣整體的半導體產業產值已達新台幣一兆一千億元以上，更創造科學園區十萬員工的產業族群，而由於整體半導體產業的基礎深厚，台灣半導體產業在全球半導體產業可說是具有舉足輕重的地位，有著從上而下完整的半導體產業供應鏈，相當具有產業發展的優勢。 電子設計自動化技術可說是IC產業的源頭，但是在EDA產業裡，（Electronic Design Automation 電子設計自動化; 以下簡稱EDA），只有少數全球性的EDA廠商將研發資源投注在台灣；國內半導體產業賴以設計晶片研發的EDA工具幾乎完全掌握在外商手裡，對台灣半導體產業的整體發展實屬不利。 本研究利用價值鏈理論，來分析半導體產業各業者之間的互動關係與重要的價值創新活動，並利用價值網理論發展出價值網的動態模型，藉由動態價值網中各個廠商間所提供的價值分析，來瞭解EDA產業與半導體產業間的互動行為與競合關係，並分析EDA技術創新對於半導體產業價值網的影響，同時本研究發現，晶圓代工公司正積極扮演在半導體產業價值網中價值整合者的角色。 本研究的貢獻在於經由分析EDA產業與技術，得知EDA技術對半導體產業價值網有顯著的影響，首先是對IC設計公司的創新研發能力、成本控制能力、進入市場時機、合作網路關係、保護智慧財產等關鍵因素的價值創新有顯著的正面影響。再者對晶圓製造公司的創新研發能力、創造市場價值、成本控制能力、進入市場時機、合作網路關係、提升顧客服務等關鍵因素的價值創新均有非常顯著的正面影響。由於本研究歸納出價值網的動態模型，後續研究者可以利用動態價值網的模型，來分析產業價值網的動態變化。 / The prosperity of Taiwan semiconductor industry is facilitated by the industry cluster effect. In 2005, the total Taiwan semiconductor industry’s value had amounted to above 1.1 trillion NTD and IC industry creates one hundred thousand jobs opportunity in Science Park. Built on a structure that emphasizes horizontal division and vertical integration, the IC industry has delivered an economic miracle to Taiwan. Because Taiwan semiconductor industry has a well organized infrastructure and a complete supply chain, it plays an very important role in worldwide semiconductor industry with superiority. We may say that EDA (Electronic Design Automation; hereafter refers as EDA) technology is the beginning of IC industry. But in EDA industry, only few global EDA companies deployed R&D resources in Taiwan. The EDA tools which Taiwan semiconductor companies rely on developing IC design are almost completely being grasped in foreign EDA companies. This situation is very disadvantageous to Taiwan IC industry. Therefore, Taiwan government proclaimed that developing EDA talents and products will be the first priority plan in "National SoC (System on Chip) Program". This Program hopes to integrate EDA software, and to provide an outstanding design environment for the use of global systems design firms. This research is focusing on three major question groups as following: 1. How is the interaction among semiconductor industry companies in Taiwan IC industry value chain? What are important value creation activities among enterprises in Taiwan IC industry? 2. What is the roadmap of EDA technology? How is the EDA industry developing? 3. What is the influence of EDA technology regarding to the semiconductor industry value net? What are the interactions and relations between EDA industry and Taiwan semiconductor industry? What is the impact of EDA technology to the value creations of Taiwan semiconductor industry dynamic value net? First, this research uses Value Chain Theory to analyze the interaction and value creation activities among Taiwan semiconductor industry companies. Secondly, this research develops a “Dynamic Value Net Model” from Value Net Theory then to analyze Taiwan semiconductor industry. Third, this research analyzes the affiliation between each players in Taiwan IC industry dynamic value net and the interaction and co-opetition relationship between EDA vendors and semiconductor companies. Moreover, this research analyzes the influence of EDA technology innovation regarding Taiwan IC industry value net. There are four major findings in this research as below: 1. EDA Play an Important Role in IC Industry This research points out that EDA technology plays a very important role in IC industry, as it shows in Figure A-1. EDA is a necessary technology for IC design and PCB industry. The EDA software industry is located the most upstream position in IC design industry and IC manufacturing industry value chain. Through EDA technology, we may reduce the IC design cycle time and raise IC manufacturing yield rate which can enhance IC industry competitive advantage. 2. The Co-opetition Relationship in Taiwan IC Industry Value Net This research analyzes the IC industry co-opertition relationship in Taiwan IC industry value net. This research figures out the existing complicate co-opertition relationship including “customer-supplier” relations, “complementor” relations, “competition” relations between each players in Taiwan IC industry value net. 3. Taiwan IC industry Dynamic Value Net Model Analysis This research analyzes the interactions among EDA vendors, IC design companies and Foundries in Taiwan semiconductor industry value net through dynamic value net model analysis. This research discovers that Foundries are acting as value integrators in Taiwan IC industry value net aggressively. There are four major value creation activities in the value net: (1) e-Service. (2) Provide “IC design reference flow”, including DFM (Design for Manufacturing) support. (3) Build EDA alliance to provide design support. (4) CyberShuttle. 4. Impact of EDA Technology to Taiwan IC Industry Value Net The contribution of this research is acknowledging that EDA technology has positive influence to semiconductor industry value net by analyzing EDA industry and technology. First, to the IC design companies, EDA technology has positive influence to R&D capability, cost control capability, active market entrance capability, cooperation network relationship and intellectual property protection. Furthermore, to Foundries, EDA technology has positive influence to R&D capability, market value creation, cost control capability, active market entrance capability, cooperation network relationship and customer service value. Because this research induces the dynamic value net model, the following researchers may use the model to analyze the dynamic change in any industry value net if applicable. This research suggests that Taiwan IC industry should establish an outstanding design environment and services for global systems design firms, especially EDA software. These measures enable Taiwan to maintain its semiconductor manufacturing lead and grow the crucial design and design service business.

近年來國內的消費型態有了重大的轉變，傳統零售店的管理方式已難以解決隨之而來的商品管理問題，而各類型零售業的出現更加深了零售業的競爭。在如此激烈的零售戰中，如何有效掌握消費者的需求將成為企業競爭的核心，而銷售時點管理系統(POS)的引入正是零售業掌握商情的最佳利器。 　　本研究為一探索性研究，藉由國內外相關文獻探討與實地深度訪談，以發掘零售業中的超市業與服飾專門店業者在進行POS的投資評估決策時，所考慮的成本效益、企業面與技術面因素，以及在推行POS後所獲得的實際效益與預期效益的差異原因，並藉此了解POS系統是否適用於不同業態的零售業。 　　經由文獻與實際個案公司的經驗印證，本研究發現不同零售業態的業者對於投資POS的考慮因素有所差異。在效益方面，超市業與服飾業均重視減少人工錯誤、簡化現場作業、改善存貨與訂貨管理、改善促銷管理等，而超市業另外尚重視縮短收銀時間、減少現場人力與改善陳列管理等效益；在成本方面，業者均重視軟硬體成本，超市另外重視人員訓練與店內條碼成本；在企業面與技術面因素方面，高階主管的支持、軟硬體的穩定度與通訊品質均為業者投資時重要的考慮。而在實際效益上，超市難以發揮簡化訂貨作業的效益，但卻可以將POS資料加值出售。 　　目前POS在國內的應用尚未完全成熟，但商業自動化將是趨勢，未來採用POS的大型連鎖店將更普及。而業者在投資POS之前應先掌握本身的需求、仔細評估條碼普及率與軟硬體穩定度，並可朝互動式的界面發展，以增加管理當局對資料的信賴。

國民小學圖書館在缺乏人力、經費與技術支援的情況之下，圖書館自動化的發展明顯落後於其他類型的學校圖書館。為了改善此一現象，教育部自民國99學年度開始啟用「全國閱讀推動與圖書管理系統網」來協助中小學學校圖書館進行閱讀推動與圖書館自動化的實施。透過網路的連結，達成系統共建、資源共享的目標。 為了解「全國閱讀推動與圖書管理系統網」在國小圖書館實際使用的情況以及國小圖書館人員對該系統的接受情形，筆者以桃園縣公立小學圖書館為對象，藉由TAM科技接受模式修正版來評估使用者實際使用「全國閱讀推動與圖書管理系統網」的情形，並據此提出相關的建議。本研究以問卷調查法為主，訪談法為輔，以桃園縣188所公立小學圖書館的負責人為調查對象，透過問卷分析使用者對系統的認知情形與使用意願，並輔以訪談法蒐集使用者態度之後的原因來補充問卷資料的不足，以增加研究的正確性。 本研究調查發現「全國閱讀推動與圖書管理系統網」明顯的提升了國小圖書館實施自動化的比率，但由於使用者太多且集中在密集的時段使用系統，導致系統連線品質降低，影響系統的正常運作。教育訓練的不足與廠商服務的品質低落亦降低了使用者的滿意度。而「閱讀推動」的目標由於系統功能不符合學校實際推動閱讀的情境導致多數學校使用率偏低。研究者建議必須透過改善系統連線品質、加強教育訓練與提升服務品質來提升使用者的滿意度，達成系統建置的目標。 / Due to a lack of human resources, funding, and technical support for library automation, elementary school libraries have fallen much behind other types of school libraries in the development of library automation. To address this problem, Ministry of Education launched the “National Reading Promotion and Library Management System Website” in 2010. This system can assist elementary school libraries in promotion of reading and implementation of library automation. Its goal is to achieve co-construction of library systems and sharing of resources through the network. In order to understand the practical usage of the “National Reading Promotion and Library Management System Website” in elementary school libraries and acceptance of this website among librarians, this study investigated libraries of public elementary schools in Taoyuan County and applied the modified Technology Acceptance Model (TAM) to evaluate practical usage of this system. The methodology was based on survey and interview. The survey was administered to directors of 188 public elementary school libraries in Taoyuan County to understand users’ perceptions and usage intentions. The interview was conducted to explore factors behind user attitude, which could make up the insufficiency of survey data and increase the value of research findings. Results showed that the “National Reading Promotion and Library Management System Website” has significantly enhanced the percentage of library automation among elementary school libraries. However, the huge number of users of the system and their concentration of usage of the system in certain hours have resulted in a reduction of system connection quality, affecting the normal functioning of the system. Besides, insufficient education training and poor service quality of the system provider have also lowered user satisfaction with the system. With regard to “reading promotion”, the system’s functions are not conformed to the practical situations of reading promotion among elementary schools. As a result, the utility of these functions is low among most schools. Therefore, this study suggested that the authority concerned enhance user satisfaction and achieve the goals of the system by improving system connection quality, education training, and service quality first.

台灣中小企業在發展過程中，成功的企業初期發展都相當快速，但往往因為制度設計的不健全而減緩成長力道，甚至因為組織及制度跟不上成長的速度而導致企業失敗。制度對於中小企業的企業主是又愛又怕，企業主希望制度建立後可以一勞永逸，但又怕制度對於決策的束縛。本研究試圖將平衡計分卡之應用方法導入個案公司作為策略管理工具，並從研究中找出導入過程可能的問題及對策。 本研究之主要目的是利用企業評價方法來評估國內某自動化光學檢驗設備代理商過去五年是否為股東創造出經濟附加價值，並且透過個案公司經營績效的分析，以及檢視自身與競爭對手之比較來找出個案公司之核心競爭力，最後再藉由平衡計分卡架構將策略落實成實際的行動，並為新的策略行動提出組織改善及考核指標改善之方法。 / The development of Small and Medium Enterprises (SMEs) in Taiwan, successful ones grow up very fast in the initial stage. But the growth of these companies often become slower because of the system is not fit the growing stages, even failed because of the defective organization and system which cannot keep up with the growth of the enterprise. However, the owners of SMEs want to establish the system, but on the other side they do affair of placing restrictions on themselves. This study attempts to build the Balanced Score Card (BSC) as a strategic management tool for the Automatic Optical Inspection Equipment Company (S company) and try to find the possible problems and countermeasures from the study. The purpose of the managers operate the business is to create value for shareholders, the purpose of this study is to use the evaluation methods(Economic Value Added, EVA) to calculate the value of S company during past five years. This study tries to find out the core competence of S company by research the difference of S company and competitor. Eventually, put the strategies into actions and Organization Reengineering by BSC. Key Words：Small and Medium Enterprises (SMEs)、Balanced Score Card (BSC)、Economic Value Added(EVA)、Automatic Optical Inspection Equipment Company

災難事件發生時，災難資訊的分析和傳遞需具有即時性，才能讓資訊運用達到防災與救災的目的。網路基礎設施普及後，災難資訊的提供者加入廣大的網路公眾媒體，單獨透過搜尋引擎檢索無法即時的反應災難目前狀態；而像災難應變中心這類傳統頻道的災難通報管道有限，經常無法負荷突然爆發的資訊。這些因災難爆發的瞬間巨量資料，已無法完全使用人力蒐集、過濾與處理，需要發展新的工具能夠快速的自動化分類新媒體頻道資訊，提供救災防災體系應變或政府決策時參考。 本研究收集莫拉克颱風八八水災期間五個頻道資料，經過文字處理與專家分類後，由頻率分布、分類結構組成與詞彙共現網絡，觀察不同頻道資料集之性質的異同。在未考慮詞性與文法的狀況下，使用向量空間模型訓練OAO-SVM分類器模型，評估自動化分類方式的績效。 根據分析結果我們發現災難發生後，網路上的資訊隨著時序存在著階段性的期程，能夠由各個頻道瞭解災難的進程。透過詞彙共現網絡，瞭解救難專家書寫相較於俗民書寫使用的詞彙少重複且異質性較高。使用OAO-SVM訓練分類器結果，救難專家書寫的頻道分類績效優於俗民書寫。分類器交叉比較後，對於同性質頻道的內容具有較好的分類績效。透過合併相同屬性資料集訓練，我們發現當訓練資料的品質夠好時，分類器能夠有不錯的分類績效。品質不夠時，可以經由增加訓練資料的數量來提升分類的績效。本研究的歸納，以及所發展出來的分類方式與資訊探索技術，未來可以用於開發更有效率且精確的社群感知器。 / When disaster events occur, information diffusion and transmission need to be in real-time in order to exploit the information in disaster prevention and recovery. With the establishment of network infrastructure, mass media also joins the role of information providers of disaster events on the internet. However retrieved information through search engines often cannot reflect the status of a progressing disaster. Traditional channels such as disaster reaction centers also have difficulty handling the inpour of disaster information, and which is usually beyond the ability of human processing. Thus there is a need to develop new tools to quickly automate classification of information from new media, to provide reliable information to disaster reaction centers, and assist policy decision-making. In this study, we use the data during typhoon Morakot collected from five different channels. After word processing and content classification by experts, we observe the difference between these datasets by the frequency distribution, classification structures and word co-occurrence network. We use the vector space model to train the OAO-SVM classification model without considering speech and grammar, and evaluate the performance of automated classification. From the results, we found that the chronology of internet data can identify a number of stages throughout the progression of disasters, allowing us to oversee the development of the disaster through each channel. Through word relation in word co-occurrence network, experts use fewer repeating words and high heterogeneity than amateur writing channels. The training results of classifier from the OAO-SVM model indicate that channels maintained by experts perform better than amateur writing. The cross compare classifier has better performance for channels with the same properties. When we merge the same property channel dataset to train classifier, we found that when the training data quality is good enough, the classifier can have a good performance. If the data quality is not enough, you can increase amount of training data to improve classification performance. As a contribution of this research, we believe the techniques developed and results of the analysis can be used to design more efficient and accurate social sensors in the future.

博物館應用資訊科技已有數十年的歷史，其中最為基礎也最為核心的部份就是博物館的館藏管理系統（Collection Management Systems，CMSs）。尤其在資訊社會之中，博物館如何應用資訊科技來傳播知識、提昇自己的地位更是十分重要的議題。因此，博物館界加強對應用資訊科技的研究有相當程度的必要。以我國情形而言，由於沒有以博物館為市場對象的資訊系統廠商，也沒有強有力的合作組織，除了少數大館之外，在館藏管理系統的發展上多半不甚完善。本研究選擇以私立鴻禧美術館為研究對象，針對其館藏管理系統的發展和使用進行訪談，並和國外的美術館館藏管理系統TMS (The Museum System)進行比較分析，了解國內外的差異，並對未來的發展提出建議。 根據訪談結果，發現鴻禧美術館的典藏資料庫是用Microsoft Access改寫而成，在發展和使用上則各有其優缺點。優點是成本低廉、使用容易、維護簡單、符合需求；而缺點則是功能特性不彰、記錄資訊太少、缺少連結和有組織的呈現資訊、對館內業務幫助不大、沒有標準化、沒有網路連線的功能。而TMS則是商業化的資訊系統，已發展到第9版，其功能架構共有九個模組，功能範圍包括物件、人事、媒體、展覽、出借、書目、事件、場址，具有多種易於使用的功能特色，其軟硬體架構也較具標準和彈性，並有完備的支援和諮詢服務，也有支援網路檢索的功能套件。 經由比較的結果，國內中小型博物館的系統和國外系統之差距，主要表現在幾方面：國內中小型美術館的系統功能和設計不符合美術館工作的需求、不注重合作與標準化、未考量使用者的需求、系統分析和管理的觀念不足、未能支援館內其它業務、使用和管理的素養不夠。針對這些問題，分別對博物館學界和中小型美術館提出以下的建議：1.對博物館學界的建議：應盡快研訂採用一致的相關標準、注重博物館資訊系統問題的研究和討論、提高博物館從業人員的資訊知識和素養、加強與其它學科領域的交流與合作、加強博物館界內部在此方面的合作；2.對中小型美術館的建議：重視網路技術的使用、建置系統時資訊的收集和組織應力求完整、加強系統分析與規劃管理的觀念、重視館藏管理系統與館內其它部門業務的整合、視自身的情況來衡量發展系統的策略。而未來的進一步研究議題則有其它類型博物館館藏管理系統的研究、各種資訊組織標準與相關規範之研究、博物館內其它領域應用資訊科技的研究。