Syftet med studien är att undersöka hur den svenska sjukvården kan utveckla sina digitala tjänster så att fler patienter från 65 år och äldre kan nyttja digital sjukvård. Forskningsstrategin som tillämpats genom arbetets gång har varit en systematisk litteraturstudie, där datainsamlingen har bestått av befintlig forskning. Där dessa har selekterats utifrån en systematisk litteraturstudie som innefattar PRISMA:s fyrstegsmodell samt dess 27 kriterier. PRISMA modellen har resulterat att kvalitativa data har samlats in, vilket utgjort studiens empiriska material. Resultatet som framkommer inom studien är att äldre patienter vill få en mer individanpassad sjukvård som kan ges via digitala vårdtjänster. Eftersom flertalet äldre inte har inkomsten till att införskaffa dyra elektronikprylar är det centralt att medicinska sensorer kan ges ut som är direkt uppkopplade till ett smart hem. Genom att utveckla smarta hem för äldre människor ges dessa individer en större möjlighet att kunna följa sin hälsostatus på daglig basis till en lägre kostnad, där digitala vårdtjänster ska agera som stöd för dessa smarta hem. Genom att sjukvården utvecklar sina digitala tjänster på ett mer användarvänligt sätt, kan äldre patienter från 65 år och äldre känna att de i större utsträckning kan hålla koll på sin personliga sjukvård med hjälp av digitala vårdtjänster. Slutsatsen som kan dras är att sjukvården måste utveckla digitala vårdtjänster som fokuserar på sex faktorer i form av individanpassad -, kommunikativ -, ekonomisk -, teknologisk -, etisk - och psykologisk tillgänglighet. / The purpose of the study is to investigate how Swedish healthcare can develop its digital services so that more patients aged 65 and older can use digital healthcare. The research strategy applied from the course of the work has been a systematic literature study, where data collection has consisted of existing research. Where these have been selected on the basis of a systematic literature study originating from PRISMA's four-stage model and its 27 criteria. The PRISMA model has resulted in the collection of qualitative data, which constituted the empirical material of the study. The result of the study is that older patients want more individualized healthcare that can be provided through digital healthcare services. Since most elderly people do not have the income to buy expensive electronics gadgets, it is essential that medical sensors can be released that are directly connected to a smart home. By developing smart homes for older people, these individuals are given a greater opportunity to monitor their health status on a daily basis at a lower cost, where digital healthcare services should act as support for these homes. By developing health care service in a more user-friendly way, the elderly can feel that they can to a greater extent keep track of their personal health care with the help of digital healthcare services. The conclusion that can be drawn is that healthcare must develop digital healthcare services that focus on six factors in the form of personalized -, communicative -, financial -, technological -, ethical - and psychological accessibility.

Since the internet breakthrough in the nineties, the importance of digital technology has increased for organizations, and industries in Sweden. Digital technology allows for more efficient ways of learning. This means that practitioners must change the way they work to be able to integrate technology to exploit the advantages of the new tools. But sometimes the problem occurs that the technology gets developed without the input of the to-be users. This can harm the potential efficiency of the technology being implemented in an organization, or company. This study looks at digital technology in schools and tries to find out which features teachers wants to see in a program developed to create value in their practice. From interviews with teachers that teach math in grades 1-3 have I created a list of recommendations that a company or organization should consider when developing software for this target audience. These recommendations will consider aspects of organizational limitations and opportunities of schools; the aspects from what functionality should be in said services, and how to develop services around current practice of teachers.

This study investigate a Collaboration between municipalities that cooperate to develop e-services. One larger municipality helps the smaller municipalities by providing them with fully developed e-services, help maintain a technical platform, support and materials in order for them to be able to drive their own process of change. The object of this study is to contribute knowledge that can form the basis for potential improvements of the Collaboration of e-services. The aim of the study is to find out what the reason is that some participating municipalities have launched several e-services while others none? How they experience the development of e-services that are conducted in Collaboration, and what challenges they experience in the development work? To collect empirical data we did qualitative interviews with both participating municipalities and with informants central in this Collaboration. We have had access to documents, their contract, and their planning tool that includes videos, manuals, and templates. The result of this study identifies a number of crucial points that need to be taken into account in continued Collaboration. These are: You cannot measure success with number of launched e-services: There are lack of “change management”: How homogeneity can help in the long run: and that Process mapping is the next step to take for the smaller municipalities. The study's result also show the challenges that may appear along the way towards more efficient, attractive and competitive county. For the participating municipalities these are time constraints, difficulty in prioritizing among other tasks, resistance from administrations and administrators, how they organize themselves internally on their own. The results also show that all participants wants this, and that several of them are working in a way that may pay off in the long run.

The survey has been conducted about how older adults use digital services on the Internet, what their thoughts are about them and the problems that can arise during use. The purpose of the survey is to treat the qualitative data to see what factors affect older adults to use various digital services to operate in society. This purpose has arisen from the problem which older adults are the smallest but fastest growing user group to take advantage of digital opportunities, today's society more or less requires that you have some sort of digital knowledge to be able to benefit from its services. Based on the objective, we have formulated our research question "Older adults are the fastest growing group of digital users, but in total still the lowest represented user group. What contributes to the rapid rise and what can we learn from the users of today on how to develop digital services for this age group in the future?" We chose to write about this project because we think that the subject is relevant and interesting to explore. Since one can see the obvious problems regarding this in everyday life, we chose to more deeply explore the area to give us a broader view. We have used qualitative methods like observations and semistructured interviews, these have been applied from prior knowledge of how to perform these methods to enable a good data collection. We have also created our own modified model based on the Technology Acceptance Model (TAM) and the Unified Theory of Acceptance and Use of Technology (UTAUT) used to measure technology acceptance. The modified model is applied to the information we developed from them qualitative methods. The results from four informants indicate that there are critical factors that influence the use of digital services such as experience and needs, but these factors are individual and varies from person to person resulting in that there is not a single answer to the question but must be answered for each individual service.

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Allt fler samhällstjänster digitaliseras och människor måste anpassas efter samhällets digitala utveckling. Detta är en fallstudie där syftet är att undersöka hur verksamheten Skånetrafiken arbetar för att motverka digitalt utanförskap, samtidigt ge ökad förståelse för begreppet digitalt utanförskap. Teorin som använts i denna studie hämtades från litteratur inom digitalt utanförskap. Den bygger på forskaren Jan Van Dijks forskning om digitalt utanförskap, där teorin syftar till att förklara de olika nivåerna i digitalt utanförskap. Undersökningen bygger på en kvalitativ intervjustudie där fem intervjuer har utförts med anställda från Skånetrafiken. Utifrån detta har flera faktorer identifierats i Skånetrafikens arbetssätt som främjar digital inkludering. Vidare har ett teoretiskt bidrag utvecklats fram för hur organisationer bör arbeta för att motverka digitalt utanförskap. Det teoretiska bidraget är ett resultat framtaget utifrån det konceptuella ramverket och studien om Skånetrafiken. / More and more community services are being digitized and people must adapt to society's digital development. This is a case study in purpose to investigate how Skånetrafiken works to counter digital exclusion, while at the same time trying to increase understanding of the concept digital exclusion. The theory used in this study was derived from literature on digital exclusion. It is based on Jan Van Dijk's research on digital exclusion, where the theory aims to explain the different levels of digital exclusion. The case is based on a qualitative interview study where five interviews have been conducted with employees from Skånetrafiken. Based on this, several factors have been identified in Skånetrafiken's working methods that promote digital inclusion. Furthermore, a theoretical contribution has been developed for how organizations should work to counter digital exclusion. The theoretical contribution is a result derived from the conceptual framework and the study of Skånetrafiken.

The aim of the thesis was to deepen the knowledge of sustainability aspects in the field of transportation for the ongoing digital development of autonomous and electrical freight trucks toward the year 2030 in the Swedish context. To achieve the above aim, three objectives were formulated. The first objective was to identify critical factors for the envisioned digital and electrical development, the second objective was to create and design three future scenarios for the year 2030, and the final objective was to apply the scenarios to several stakeholders. The critical factors were identified via the analysis of conducted interviews with several stakeholders. Based on these findings, three scenarios were created, which then were evaluated by several focusgroup interviews and ordinary interviews conducted with additional relevant stakeholders. In the evaluation, radar charts were used to clarify the stakeholders’ views and to assess different factors within each and every scenario. The factors that were evaluated with the radar charts were the drivers' situation, cooperation, investments, competitiveness, capacity, and energy consumption. The obtained results show that all three sustainability aspects have a significant impact on the future and envisioned development of the transportation industry. The outcomes of these objectives were then synthesized into relevant aspects and some formulated recommendations focusing on their role and relevance from a sustainability perspective. The list of recommendations is addressed to Trafikverket, providing the authority with future directions for advancing the ongoing development of autonomous and electric freight trucks. To conclude, the results from the thesis can assist stakeholders to increase sustainability and public welfare in the further development of autonomous and electric freight trucks in Sweden.

No description available.

Denna studie ämnar undersöka och utvärdera vilka designprinciper som är centrala vid utveckling av digitala marknadsplatser med affärsinformation. Genom att ta fram ett designförslag utvärderas och reflekteras designprinciperna. Teorier har samlats in kring det valda ämnesområdet för att ta fram designprinciper. Den teoretiska referensramen delas in i två delar, första delen beskriver de teorier som ligger till grund för undersökningen av att utveckla digitala marknadsplatser. Andra delen är de teorier som krävs för att utveckla den digitala marknadsplatsen. Kvalitativa data har samlats in under studiens gång genom att genomföra semi-strukturerade intervjuer med anställda på det utvalda företaget. Action design research har använts som strategi för att presentera, utvärdera och testa designprinciperna i en designlösning. Avslutningsvis listas designprinciperna utifrån temaområden, digitalisering, struktur, produkter & tjänster samt användarvänlighet. För att slutligen presentera designprinciperna baserat på viktiga designprinciper och nya designprinciper som är centrala vid utvecklingen av digitala marknadsplatser.

Den digitala transformationen som genomsyrar många delar i samhället idag har inte bearbetatsi energibranschen i samma grad. Energibranschen står inför stora förändringar med mål av attvara fossilfria fram till 2040. Syftet med studien var att undersöka hur ett kommunaltenergibolag arbetar med digitalisering för en marknadsstyrd energiförsörjning analyseratgenom tjänstedominant logiken. Referensramen till studien grundar sig i digital transformationsom ramas ner till den tjänstedominanta logiken. Studien genomfördes utifrån en kvalitativundersökning med semistrukturerade intervjuer av ett energibolag och ett IT-konsultbolag.Utifrån intervjuerna återfinns data som analyserades genom den tjänstedominanta logiken.Undersökningen bidrar med nya perspektiv genom tjänstedominant logik som energibranschenhar nytta av och som kan möjliggöra nya sätt att möta kunder. I resultatet blir det tydligt hurenergibolaget arbetar med en digitalisering men att kundinvolvering inte är där. En ökaddigitalisering och tjänstefiering i energisektorn driver fram kreativa lösningar för branschenskunder där decentraliserade och demokratiserade styrsätt möjliggörs. / The digital transformation that undergoes changes in many parts of society has not been asprocessed in the energy industry at the same degree. The energy industry is facing majorchanges with the goal of being fossil-free by 2040. The purpose of the study was to investigatehow a municipal energy company works with digitization for a market-driven energy supplyanalyzed through service-dominant logic. The theoretical framework of the study is based ondigital transformation which then narrows down to the service dominant logic. The study isconducted based on qualitative research through semi-structured interviews of an energy utilitycompany and an IT consulting firm. The research provides insights into a service-dominantperspective for the energy industry in enabling new ways to approach their customers. Theresult makes it clear how the energy company works with digitalization, but that customerinvolvement is not there. An increased digitalization and servitization in the energy sectorfacilitate new creative solutions for the industry's customers, where decentralized anddemocratized governance are made possible.