在當前競爭日益激烈的網際網路商業環境中，企業對能提升經營績效之創新管理方法與工具的需求更形殷切。尤其在資訊科技快速發展的推波助瀾下，各式新型商品與新穎服務的開發與提供，不但改變了傳統的供需關係，更使企業經營面臨必須全面檢討與不斷創新的壓力。故在知識經濟時代裏，組織的經營重心將是擺在創新上，而新產品的開發又是在創新上最具體的成果，雖然研究發展活動需要投入相當多的資源，但是卻是一個科技公司所依賴維持競爭力的一項企業活動。 　　基於此，故本論文將在知識創新和研發程序二者之間做相關性探討，而所選擇的專案案例是以企業應用軟體研發程序專案為基礎，從此基礎試著以知識創新活動內容的過程中和技術知識特質中，分析出屬於企業應用軟體產業的知識創新活動內容中的行為為何?以及技術知識特質和這些知識創新行為之間關聯性，進而提供以知識創新行為基礎，架構如何發展成功的研發程序模式，來提昇企業競爭力。 　　為了分析客觀起見，所選擇的應用軟體研發程序專案案例將有三種不同個案---1.個案一「ERP導入專案」，2.個案二「企業應用客製化軟體開發專案」，3.個案三「企業協同作業方法論專案」。而這三種不同個案有其三個不同類型---導入程序、客製化軟體開發程序、作業方法論程序。這些不同類型在分析軟體技術知識特質和知識創新活動行為之間關聯性，將試著找出共同點，進而得出本論文的研究發現。 　　從整個論文發展過程中，可知最主要是要發現在企業應用軟體研發程序下的軟體技術知識特質應該運用何種知識創新行為，並以此行為做為企業應用軟體產業在研發程序專案順利完成的成功因素。 / On competitive internet business environment, corporate need innovation management methodology and tool , in order to submit business performance urgently. Especially, sorts of new product and service provide content by information technology development submit rapidly, but also change traditional supply-demand concern, not only corporate business must face to discussing impress with continual innovation totally. On knowledge economic decade, it's important to innovate that organization business aimed, and new product development is physical result in innovation. Maybe R&D activity need input more resources, it is need business R&D activity that one technology corporate maintain competitive. 　　Based on the above mentioned, The text do relate discussion between knowledge innovation and R&D procedure. Its selected case is base on business application software R&D procedure project, with knowledge innovation activity and software technical knowledge nature by these cases, analysis what is its content with knowledge innovation for corporate application software industry, and what is relation between knowledge innovation activity and software technical knowledge nature, more, it design module how to develop success R&D procedure based on knowledge innovation in order to submit corporate competition. 　　Because of analysis seriously. The text select three sorts of cases: case1: ERP implementation project; case2: business application customized development software project; case3: business collaboration process methodology project. The text try to find common item with these different cases in order to obtain research discovery by analysis relation between knowledge innovation activity and software technical knowledge nature. 　　From the text development procedure, it mainly find which knowledge innovation content on software technical knowledge nature for business application software R&D procedure, and take these content to success factory for R&D project on business application software industry.

「Ubiquitous」象徵一個概念，意思是「神無所不在」。在資訊科技時代，這個字代表藉由各種資訊產品與網路，可以實現資訊無所不在的理想世界。配合u-Taiwan計畫，我國的U化建設主要是以無線感知、RFID為主的技術來進行。 博物館在數位典藏後所產生的文物底片，目前在管理上大部分還是以人工作業為主，除了耗費人力外，也容易有失誤，若能以RFID技術輔助原本的作業流程，不僅在搜尋或是盤點時都能較準確地找到檔案的位置，在底片進出的控管上也能增進底片檔案管理之準確度，並減低查驗錯誤的可能性。 然而在新科技導入時，若是只考慮科技設備功能，忽略了科技設備與流程整合的話，常常會發生資訊科技不符合實際效用，導致效果不彰的情形。因此，本研究目的在於了解U化實際實施後是否能真正發揮效用，整理出一套評估流程績效之方法，以模式化標準BPMN及作業-單位關係表 (Pool-Lane chart) 等分析評估系統導入後的績效，並嘗試使用於個案N博物館的U化RFID系統之效益評估與分析，以個案結果為基礎來探討RFID為主之U化所帶來的效益。 / The word "Ubiquitous" originated from Latin, which means god is omnipresent. By using various high-tech products and Internet, the concept of ubiquitous world could be realized. In coordination with U-Taiwan project, our government decided to construct the U-infrastructure using Wireless Sensor Network (WSN) and Radio-frequency identification (RFID). Furthermore, RFID has been widely adopted in many fields, including access control management, product tracking management, health care application, museum information and file management, active/passive gallery tours (e.g., optimum guide route, product information). Most museum image archive management is done by hand, including preservation, inventory, loaning and return etc. In addition to consume extra manpower, it's also error-prone. While stocktaking or searching, it's more accurate and easier to locate certain product using RFID. Moreover, by using RFID it also promote the performance and enhance the accuracy of image access control management, and reduce the possibility of error occurrence. However, introducing new technology could also cause other issues because of the impractical lead-in plan. Therefore, through case studies, we want to evaluate the performance of ubiquitous information application using RFID, and choose a museum cultural relics image archive management as our target. Our study analyzes the original operating process using module standardized tools to evaluate the difference in performance after the implementation of RFID.

近年來隨著網路的發達，網頁應用程式也跟著快速且普遍化地發展。網頁應用程式快速盛行卻忽略程式設計時的安全性考量，進而成為網路駭客的攻擊目標。因此，網頁應用程式的安全議題日益重要。目前已有許多網頁應用程式安全弱點的相關研究，以程式分析的技術找出弱點，主要分成靜態分析與動態分析兩大類。但無論是使用靜態或是動態的分析方法，仍有其不完美的地方。其中靜態分析結果完備但會產生過多弱點誤報；動態分析結果準確率高但會因為測試案例的不完備而造成弱點的漏報。因此，本論文研究結合了動靜態分析，利用靜態分析方法發展一套測試案例產生工具；再結合動態分析方法隨著測試案例的執行來追蹤測試資料並作弱點的驗證，以達到沒有弱點漏報的產生以及改善弱點誤報的目標。 本論文研究的重點集中在以靜態分析技術產生涵蓋目標程式中所有可執行路徑的測試案例。我們應用測試案例產生常見的符號化執行技巧，利用程式的路徑限制蒐集與解決來達成測試案例產生。實作上我們利用跨程序性路徑分析找出目標程式中所有潛在弱點的路徑，再以反向路徑限制蒐集將限制資訊完整蒐集；最後交給限制分析器解限制並產生測試案例。接著利用剖面導向程式語言AspectJ的程式插碼技術實現動態的汙染資料流分析，配合產生的測試案執行程式觸發動態的汙染資料流分析並產生可信賴的弱點分析結果。 / Due to the rapid development of the internet in recent years, web applications have become very popular and ubiquitous. However, developers may neglect the issues of security while designing a program so that web applications become the targets of attackers. Hence, the issue of web application vulnerabilities has become very crucial. There have been many research results of web application security vulnerabilities and many of them exploit the technique of program analysis to detect vulnerabilities. These analysis approaches can be can basically be categorized into dynamic analysis and static analysis. However, both of them still have their own problems to be improved. Specifically static analysis supports high coverage of vulnerabilities, but causes too many false positives. As for the dynamic analysis, although it produces high confident results, yet it may cause false negatives without complete test cases. In this thesis, we integrate both static analysis and dynamic analysis to achieve the objectives that no false negatives are produced and reduce false positives. We develop a test case generation tool by the static analysis approach and a program execution tool that dynamically track the execution of the target program with those test data to detect its vulnerabilities. Our test case generation tool first employs both intra- and inter-procedural analysis to cover all vulnerable paths in a program, and then apply the symbolic execution technique to collect all path constraints. With these collected constraints, we use a constraint solver to solve them and finally generate the test cases. As to the execution tool, it utilizes the instrumentation mechanism provided by the aspect-oriented programming language AspectJ to implement a dynamic taint analysis that tracks the flow of tainted data derived from those generated test cases. As a result, all vulnerable program paths will be detected by our tools.

二十一世紀是講求通路效率及服務的年代，半導體材料及設備通路商在產業中所扮演的角色越趨重要，加上網際網路與資訊科技的蓬勃發展，對於企業而言，如何應用資訊科技技術以改善對顧客的服務並增加顧客的滿意度，已經成為每個成長中的企業所重視的課題，而介於半導體上游原物料及設備製造商與下游相關半導體製造商間的通路商，主要即在取得原廠的銷售代理權並整合銷售及售後服務等工作，將代理的產品透過服務達到加值，使得上游製造商可以專注於材料及設備的研發與製造，而通路商本身則透過對下游半導體製造業提供良好的服務品質，以創造下游顧客的滿意度，進而提高顧客的忠誠度。因此，如何透過資訊科技的應用及優越的服務品質，來提升顧客的滿意度，進而使顧客具有忠誠度，已經成為以強化整體銷售服務來創造競爭力的通路商所必須重視的課題。 本研究即在探討半導體材料及設備通路產業之資訊科技應用對於服務品質及顧客滿意度之影響，更進一步探討服務品質對顧客滿意度與顧客忠誠度的影響。因此，本研究以國內半導體材料及設備通路商為研究對象，對其資訊科技應用、服務品質、顧客滿意度及顧客忠誠度做一整合驗證性的研究，並利用線性結構相關模式(LISREL)來探討四個構面間的關係，在半導體材料及設備通路產業中，所得到的結論如下： 一、資訊科技應用對服務品質有顯著的正向關係。 二、資訊科技應用對顧客滿意度不具顯著的正向關係。 三、服務品質對顧客滿意度有顯著的正向關係。 四、服務品質對顧客忠誠度不具顯著的正向關係。 五、顧客滿意度對顧客忠誠度有顯著的正向關係。 / 21 Century is the time for the emphasis on the channel efficiency and services and the roles of the semiconductor distributors in semiconductor material and equipments industry have become more and more important as a result. Due to the flourish developments in the internet and information technology, how to make good use of the information technology in order to improve the service for the customers and further increase the customers’ satisfaction is the crucial issue to any growing enterprises. The semiconductor distributors mainly act as the sale agents of the semiconductor material and equipments industry and provide the function to integrate the sale and after-sale services. By doing so, it has increased the value of the products through these services. In addition, it makes the manufacturers of the upstream in the semiconductor material and equipments industry concentrate on the R&D and manufacture field. On the other hand, the semiconductor distributors themselves have focally developed the customers’ satisfaction and further enhanced the customers’ loyalty by providing great service quality. Therefore, how to elevate the customers’ satisfaction and own the customers’ loyalty through the application of information technology and excellent service has become a must for the semiconductor distributors that would like to reinforce their aggregate sale services in order to have competition advantages. This paper addresses the influences of the information technology application on the service quality and the customers’ satisfaction of the semiconductor distributors in the material and equipments industry. Moreover, it further investigates the influences of the service quality on the customers’ satisfaction and the customers’ loyalty. This paper uses the semiconductor distributors in Taiwan as the research targets and makes a completed discussion on the information technology application, service quality, customers’ satisfaction and customers’ loyalty. Besides, there are following conclusions by using the linear structural model to exam the correlations among four aspects. 1.There is a significant positive correlation between information technology application and service quality. 2.There is an insignificant positive correlation between information technology application and customers’ satisfaction. 3.There is a significant positive correlation between service quality and customers’ satisfaction. 4.There is an insignificant positive correlation between service quality and customers’ satisfaction. 5.There is a significant positive correlation between customers’ satisfaction and customers’ loyalty.

存取控管(Access Control)是網路應用程式(Web Applications)安全防護中的核心課題。貫徹存取控管的程式碼往往必須嵌入到應用系統的各個模組中，具有橫跨(cross-cutting)的特性，卻也因此常常造成系統中反覆出現類似的程式碼以及不同需求的程式碼夾雜不清的現象。所以學界業界紛紛提出了許多可設定式(configurable)的存取控管機制來解決此一問題。但這些機制都著重在一般功能性(function-level)的存取控管，對於較細緻化(fine-grained)的資料存取(data-level)控管，並未提供設定式的控管方式，還是得透過程式化(programmatic)的方式處理，所以仍然有程式橫跨性的問題。 最近興起的剖面導向程式設計(Aspect-Oriented Programming)基於關注分離的原則(Separation of Concerns)，針對像安全橫跨性的需求，倡議在原有的物件或函式模組外，另以剖面作為這些橫跨性需求的模組單位，既可集中開發又可依規則將安全程式碼整合至系統的各個模組。因此本研究將以AOP技術來設計與製作一套可設定式的細緻化存取控管服務與工具。 / Security is attracting more and more concerns in the development of Web applications. However, it is not easy to derive a robust security implementation for Web applications. The principle difficulty in designing security such as access control into an application system is that it is a concern that permeates through all the different modules of a system. As a result, security concerns in an application are often implemented with scattered and tangled code, which is not only error-prone but also makes it difficult to verify its correctness and perform the needed maintenance. Aspect-Oriented Programming (AOP) is a relative new design method that allows a programmer to isolate some of the code that crosscuts his program modules into a separate module, and thus realizes the concept of Separation of Concerns. AOP offers significant advantages to programming over traditional OO techniques in implementing crosscutting concerns such as access control. In this thesis, we define an XML schema for specifying fine-grained access control rules for Web applications in a configuration file and devise an aspect-oriented implementation scheme. Specifically, we develop an aspect synthesis tool that generates concrete access control aspects automatically from access control rules. These aspects, after woven into the base application, will enforce proper access control in a highly modular manner. As a result, we get a configurable implementation of access control that is not only adaptive but also effective.

3D列印技術最早可以被追溯到18世紀，直到2012年英國經濟學人期刊表示3D列印技術將引爆第三次工業革命後，全球各國與產業界更加投入於此。直至今日，世界智慧財產權組織(WIPO)於2015年公布的《世界智慧財產報告》仍將3D列印列為三大前鋒技術之一，Gartner在2016年所提出之年度預測中，亦表示3D列印在2017年仍是最重要之技術之一，本文研究發現其具備設計靈活、材料多樣、一體成型、以及材料節省等特性，在技術與設備逐漸成熟、價格降低等因素下，業界已將其運用在產品製造的各個階段－設計、製造、銷售、與維修階段，且根據研究許多企業亦對於3D列印抱持正面、積極之態度，可見3D列印技術之價值。本文因此以3D列印技術為對象討論，並討論所涉及之著作權議題。 本文觀察到在3D列印中有兩個值得關注的部分，首先，由於其可使用多種材料製作多樣列印成品，當中包括了實用性物品之設計，即兼具藝術性與實用性之創作，會產生是否可受著作權保護之疑問，以及不同於純藝術之創作，為避免給予保護後將逾越著作權之立法精神，是否需要適用額外之著作權保護要件之問題；其次，由於3D列印在製造過程中，可分為建模階段、列印階段，當中涉及空間轉換之情形，因此會產生我國著作權法上如何評價此議題之疑問，本文針對以上兩部分進行研究，透過我國與美國實務與學說見解，分析與提出建議。 根據我國著作權法之規範，本文認為我國著作權法在圖形著作與美術著作中係有兼具實用性與藝術性之創作類型存在，惟過去我國實務在美術著作僅以「手工」、「一品製作」之「美術工藝品」，本文認為專利法與著作權法並非互斥，有雙重保護之可能下，應揚棄「手工」、「一品製作」要件，縱使獲得設計專利保護、或屬於「機械」、「大量製造」之工業設計，亦可獲得著作權保護，因此本文建議修正「美術工藝品」用語為「應用美術」。接著是否需額外著作權保護要件上，本文發現我國判決曾引用美國著作權法之實用性原則之內涵，同時研究後認為在美國Star Athletica, LLC v. Varsity Brands, Inc.案後，統一適用步驟與標準，解決以往美國實務與學說所產生之矛盾與爭議，建議我國可以修法引進實用性原則，便於實務操作、判斷。 在著作空間轉換議題，主要爭議是來自於立法沿革，目前實務、主管機關與學說見解共識在於著作於平面轉立體時，並非一概屬於實施行為，而不受著作權規範。實務、主管機關表示需視「立體物實際展現之內容」判斷為重製、改作、或實施，對此學說有不同意見，主要爭議在於考量因素與實施意義認定之差異，本文研究後提出著作空間轉換模型，以利實務判斷，並認為立體轉為平面亦可以同理判斷。 最後，在3D列印之CAD檔案與列印成品可著作性上，本文認為最主要的問題除了實用性原則外，尚包括原創性部分，原創性之判斷會受到不同創作方式影響，但仍有受到著作權保護之可能。在實用性原則部分，Star Athletica, LLC v. Varsity Brands, Inc.案最高法院所提出標準相較以往更為寬鬆，本文認為若採取此見解，將會更容易取得著作權保護，對於3D列印創作人較為有利。 / 3D printing can be traced back to the 18th century at the earliest time. After The Economist Journal said 3D printing is one of important breakthroughs leading to the factory of the future and digital manufacturing, amount to the third industrial revolution in 2012, countries and industries around the world paid more attention on it. Until now, the World Intellectual Property Organization (WIPO) published new WIPO report in 2015 and shows three frontier technologies that hold the potential to boost future economic growth are 3D printing, nanotechnology and robotics. In Gartner’s 2017 annual predictions about the future of 3D printing, Gartner also said that 3D printing is still one of the most important technologies. This thesis finds that 3D printing has the characteristics of flexible design, diversified materials, production in one-step and products without cost penalties in manufacturing, and so on. As the technology and equipment gradually mature and price decreases, the industry has applied 3D printing to various stages of producing- design, manufacturing, distribution, and after-sale service. According to the studies that many companies also have a positive attitude towards 3D printing. For the above reasons, this thesis therefore discusses 3D printing technology, and focuses on the copyright issues of it. This thesis discovers that there are two questions worthy of attention in 3D printing. First of all, because there are many materials used for 3D printing to produce a variety of printed products, including the design of useful articles, which are both artistic and utilitarian products. It will call into questions whether the design of useful articles is copyrightable or not, and if the answer is yes, what is the protection scope? Second, there are two stages in the process of 3D printing- executing Computer-Aided design file (CAD file) stage and printing stage involved in space conversion (2D-3D, 3D-2D) question. This thesis focuses on the above two questions, and refers to the scholars’ and the courts’ opinions of U.S. and R.O.C copyright law to propose some advice and opinions. For the first question, this thesis conclusion is that the design of useful articles is protectable in R.O.C copyright law, which might be pictorial and graphical works or artistic works. Besides, it is not reasonable to add two elements of applied arts- craftsman and only one production. After the Supreme Court held in Star Athletica, LLC v. Varsity Brands, Inc. that it proposed unified and appropriate test for implementing the useful article doctrine, the useful article doctrine becomes easier to apply. Therefore it might be a good solution to decide whether the design of useful articles is copyrightable or not, and if the answer is yes, what is the protection scope? For the second question, it happened because of amendment of R.O.C copyright law, and this thesis proposes a model to assist judgment. Last but not least, this thesis shows that the most two important elements determine whether the design of useful articles is copyrightable or not are originality and the useful article doctrine. According the opinions about Star Athletica, LLC v. Varsity Brands, the unified test for implementing the useful article doctrine becomes easily accessible and will beneficial for creators to be protected by U.S. copyright law.

現今因無線通訊技術的進步，使得人們能方便地利用智慧型裝置透過3G，4G和Wi-Fi等技術彼此溝通聊天。其中，聊天應用是最受智慧型裝置使用者歡迎的應用程式。大部分的聊天應用程式需依賴網路以達到訊息交換的目的。然而網路的頻寬是非常有限的，當使用者處在擁擠的環境中時，他們可能會面臨資源耗盡問題。此外，例如在漫遊的情況下有些使用者並沒有行動網路的存取，導致使用者無法使用聊天應用。 因此我們希望利用無線廣播傳輸的特性，開發一個應用於間歇性網路連接的聊天應用程式。然而，廣播傳輸的散播策略若沒有設計得宜，可能導致廣播風暴的問題，使得整體網路效能低落。我們研究的目標是要如何在間歇性網路增加訊息的傳輸效率。為了達成此目標，在我們的研究中考量了許多技術要求，如：訊息具有截止時間與優先權特性、多聊天室應用、傳輸效率。 我們提出了一種兩階段基於網絡編碼設計的訊息散播方法，實現在機會性社群網路中的訊息散播。網絡編碼階段，提高網路頻寬的傳輸效率，也能增加網路傳輸的可靠性；預熱階段能提升網路編碼訊息被解開的機率。最後，利用政大的真實軌跡紀錄評估我們所設計的訊息傳播方法。結果顯示，我們的方法是有效率且優於氾濫式的路由協議和一般的網絡編碼散播技術。 / Nowadays, the advancement of wireless communication technology has allowed people to use smart phones to communicate with each other more easily via 3G/4G, Wi-Fi, etc. One kind of popular mobile Apps is “chat” App. Most chat Apps rely on the Internet to exchange the messages. However, the bandwidth of network is limited in some circumstances. When users stay in the crowded environment, they will face the resource depletion problem. Besides, some people may not subscribe to any cellular network access, e.g. in roaming scenarios. Therefore, we want to develop a novel mobile Chat APP in intermittently connected networks. We utilize the characteristic of the wireless broadcast transmission. However, it may cause the broadcast storm problem without careful design. How to increase the efficiency of message delivery in such intermittently connected networks is our research goal. To achieve this, technical issues in our research involve message priority, multi-chatroom, deadline and transmission efficiency. We proposed a two-phase network coding design for message dissemination to enable the multi-hop instant messaging in Opportunistic Mobile Social Networks. The network coding phase can increase the bandwidth utility and transmission efficiency. Moreover, it can improve transmission robustness and adaptability. The warm up phase can increase the decoding probability of coded packets. Finally, we evaluated our approach with real trace data from NCCU. The results showed that our approach is effective and superior to the flooding based routing protocol and the pure network coding technique.

為深入瞭解「電子化政府」及ICT應用等相關方案對行政治理之影響，本研究檢視有關ICT應用與社會及公共行政發展之文獻，並以歷史分析之途徑，探討我國推動「電子化政府」之演進，並以「經濟部國際貿易局(以下簡稱國貿局)」為個案研究的對象，探討「電子化政府推動方案」，以及ICT應用方案之實施情形與經驗，以瞭解將ICT運用於公共行政系絡之整體背景與意義；並輔以問卷調查方式，調查行政人員實際運用ICT處理公共事務之現象，以評估公部門所推動之電子化政府計畫之成效，以及ICT應用對行政效能之影響；最後，歸納各項研究發現，陳述本研究之理論及實務意涵，並提供我國未來推動「電子化政府」計畫之建議。 本研究經綜合所獲得的證據後，認為ICT及其應用與當代社會及公共行政發展的關係，並非如「科技決定論」論述所接櫫的單一線性因果關係，認為僅需直接將ICT導入公共事務活動上，即能自動地出現新形態的治理關係與行政實務活動。事實上，ICT及其應用之發展與結果，係一複雜的「社會建構」過程（Bekkers, 1996）。在此一過程中，「ICT應用」與「行動者之認知」及所處之「社會系絡」進行互動；「社會系絡」框架出ICT及其應用的參考架構，並賦與ICT適當的社會意義，：「行動者之認知」則展現其對於ICT之理解與知覺；ICT應用不僅反映出所處系絡的權力、意義與文化價值等社會安排，並成為該體系「維持」及「再生產」的手段。故各類「ICT應用」之態樣，實為在特定社會系絡影響下，行動者之心智模式的一種「再現」。換言之，科技及其應用僅為僅為互動過程之因素之一，並非宰制性的力量。 本文認為ICT應用於公共事務所能產生的影響，係取決於科技應用之社會系絡及其價值與意義。將資訊科技導入公共事務活動上，本身並無法自行出現新型態的治理關係與行政實務，電子化政府的新型態治理與公共行政之發展，仍需透過對於社會正義、民主、自由及人道等價值之反思，役使資訊科技滿足人類與社會發展及成長之需求。

隨著網際網路的發展，使得現實生活中隨處可見全球資訊網的應用，也因此改革了原有商業經營的面貌，尤其在電信產業中，許多企業開始將實體的商店模式，帶到虛擬的網際網路中，使得網際網路上的電子商務發展隨之增高，並帶給企業史無前例的經濟發展機會。起初電子商務的發展焦點在於客戶與企業的互動關係，漸漸的延伸到企業對企業的相互支援，而商業流程管理與服務導向架構的崛起，也使得電子商務的發展焦點轉移至發展整合商業流程的電子化服務議題上，更希望藉此提供給客戶更多元化、有用的功能服務。 電子商務與其資訊發展技術一直以來被電信業者所重視（例如中華電信、新加坡電信及美國電信技術等公司），並且開始在網際網路上建置專屬的電子商務環境。雖然在這些世界級電信公司的資訊環境中，都有其專屬的營運支援系統，但都缺乏共同標準的架構與流程設計方法，因此電信管理論壇組織開始進行下一代的營運支援系統規劃，稱之為「下一代營運系統軟體」。有很多的研究中心及廠商也提供以下一代營運系統軟體為主的相關服務，並以服務導向架構為基礎來協助整合商業流程。 在過去企業都利用人工的方式來整合內部相關的服務功能，並透過各種資訊整合技術將相關的工作連接起來，但是此種整合曠日廢時，僅侷限在某些專屬服務範圍，倘若要增加其他加值性服務，將會耗費更多的成本與時間。企業應用系統整合的出現就是要解決此類的整合性問題，透過點對點的介面方式，將各應用系統或程式連接起來。隨著多樣性服務需求與多種異質性系統的增加，讓企業應用系統整合服務已不能符合企業所需，因此開始將商業流程與服務導向架構觀念引入企業應用系統整合服務之中，希望能建置一個以流程為主的服務。商業流程與服務導向架構都具備有系統間的彈性連接與雙向溝通能力，藉由其所提供的電子服務，使得應用程式間可以相互溝通。 為了要有效地強化商業流程管理與服務導向架構的優點，本研究將使用企業服務匯流排來與中間軟體作一有效的結合，並維持以流程為中心的服務，提供給企業應用整合系統，所有的電子化服務皆能透過此管道來相互溝通。 在本論文中，我們將展示一個新的研究架構、共同合作模式及共同合作層級來闡述此研究，並利用三個實例來說明與驗證此架構之可行性，且把焦點放在如何以新一代營運系統軟體標準為基礎來發展國際性電信公司所關心的敏捷性電子化服務之研究。 / The Internet’s widespread popularity and the ubiquity of the World Wide Web have revolutionized the face of business, especially in the telecommunication industry. Many enterprises have moved their place of business from the physical store to the virtual store on the Internet. Therefore, electronic commerce (e-commerce) has sprung up in this era and has provided enterprises of all sizes with unprecedented opportunities for economic growth. Initially, electronic commerce focused only on business-to-customer web interaction and on business-to-business web interaction. With the emergence of business process management and of service-oriented architecture, the focus has shifted to the development of electronic services (e-services) that integrate business processes and that diversify functionalities available to customers. The potential of electronic commerce and its information technology also has attracted some telecommunication corporations—for example, Chunghwa Telecom, Singtel Telecom, and AT&T. They have built their electronic commerce environment on the Internet, too. Most of these worldwide telecom corporations have many kinds of operations support systems (OSSs) in the backend environment. Hence, TeleManagement Forum (TMF) has started to consider the next generation of OSS which is called the New Generation Operations Systems and Software (NGOSS). There are also many vendors or research centers that consider how to provide the NGOSS-centric service to the users and to integrate the business process based on service-oriented architecture. Initially, enterprises had to manually integrate services so that they could work together. However, this integration required considerable time and cost, and it worked only for the specific services that were manually linked. Adding additional services required even more effort. And then, enterprise application integration (EAI) solved these kinds of problems by working via point-to-point interfaces. As enterprises use more applications to provide additional services, the amount of integration that various tasks require to have mushroomed and the system has become hard to maintain. In order to increase the performance of EAI, some enterprises have developed the concept of business process management and service-oriented architecture. The chief objective is to implement relevant process-centric services. Business process management and service-oriented architecture enable flexible connectivity and communication among applications by representing each as e-services that let applications communicate readily with one another. In order to effectively strengthen business process management’s and service-oriented architecture’s benefits, we use an enterprise service bus (ESB) that, by functioning as middleware glue, holds process-centric services together and allows for communication between enterprise applications. In this thesis, we present a research framework, a collaboration model, and a collaboration layers to describe the method. Then, we use several illustrations to explain the generality of our method, and we focus on how international telecom corporations have become to concern with the agility, the leanness, and the integration underlying e-services integration based on NGOSS.

快速時尚為目前服飾零售業的主流經營理念，快速時尚服飾零售業者自時裝週伸展台上的華服汲取靈感，透過對供應鏈的設計與改良，縮短產品自設計、生產到上架的時間，販售高度客製化的流行服飾產品。同時，隨著網路購物市場持續膨脹發展，網路購物模式不斷新生，如團體合購與代買、代下標、連線等突破跨國購物障礙的中介服務。快速時尚的即時生產概念與暢通的網路通路，彷彿仿製時裝的雙翼，使之如蒲公英的種子般輕盈地飄落全球、遍地開花。 　　在仿製時裝的態樣及規模皆與過往顯著不同的當下，智慧財產權相關法律制度是否賦予原創時裝設計師保障？在專利權與商標權方面，由於時裝設計的流行性本質與新式樣專利之創作性要件有所矛盾，亦不易符合立體商標之識別性要件，且專利權與商標權須申請註冊獲核准始受保護，設計師得花費大量時間、費用及作業勞力成本，所費不貲，設計師與欲藉該二種智慧財產權維護其權益，既有難度也不適合。而在著作權方面，本研究一一檢視著作權取得要件後，則認為時裝設計為得受現行著作權法保護之客體，且不限於平面形式之時裝設計圖，立體形式同受保護，原創時裝設計師得依該法主張權利。 　　我國司法實務見解及近期行政函示亦肯定時裝設計受著作權法之保護，認定抄襲改作屬侵害他人時裝設計作品著作權之行為，就此本研究擇我國時裝設計侵權訴訟中的代表性案例，分析法院判決理由。本研究另挑選美國最新時裝設計侵權訴訟二案，進行個案分析，自該二案例顯見於法律並未明文保護時裝設計之情況下，訴訟並非有效對抗仿製時裝之手段。 　　最後，本研究以產業分析、法律分析及個案分析之研究結果為基礎，分別對政府與企業經營者提供建議：政府應釐清時裝設計產業政策走向，選擇較適我國之快速時尚服飾零售業扶植之，繼而朝有利發展快速時尚服飾零售業之方向解釋著作權法；我國快速時尚服飾零售業者應穩固基礎建設、善用網路通路，前進大中華市場；我國原創時裝設計師則應注意各國法制動態，提升商品與服務品質，並把握利用侵權訴訟宣傳行銷品牌之機會。